Joseph Lew

DanMarc Appliance Rated 4.7 out of 5 stars based on 98 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT111SFDW04
Near ,
Joseph L.
Job Details: 04/23/2024
We serviced a
WHIRLPOOL REFRIGERATOR
Model M8RXEGMAS02
Near ,
Joseph L.
Job Details: 04/23/2024
We serviced a
WHIRLPOOL REFRIG/FREEZER
Model WRF560SEHB03
Near ,
Joseph L.
Job Details: 04/23/2024
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJZ01
Near ,
Joseph L.
Job Details: 04/22/2024
We serviced a
WHIRLPOOL REFRIG/FREEZER
Model WRF560SEHZ03
Near ,
Joseph L.
Job Details: 04/22/2024
VANYA DAVID
04/23/2024
Ease of getting appointment was good. Service rep kept me informed of his arrival time. Issue with refrigerator appears to be fixed.
Overall Experience
Phil
04/22/2024
We feel the two techs were very professional and helpful with our questions We were happy that your services were available to us through Whirlpool And the repair cost to us were responsible. Keep doing the right thing and you will stay in business
Overall Experience
Hector Garcia
04/19/2024
Overall Experience
Sam
Croton-on-Hudson, New York
04/19/2024
While Joseph seems to be a qualified and experienced technician, unfortunately I’m still having problems with the refrigerator repair. The repair was 5 days ago and the freezer is still not at the set temp of 0 deg. It has been running continuously for 5 days now. It was leaking refrigerant which he fixed but seems to me that the amount of refrigerant that was added is not sufficient. Please help!
Dear Sam, thank you for sharing your experience. We apologize for the ongoing issue with your refrigerator and we are committed to resolving it promptly. Our team will reach out to you to arrange a follow-up appointment to address the situation. Thank you for your patience and understanding.
Overall Experience
04/04/2024
Great service. Very knowledgeable and helpful. Excellent customer service
Overall Experience