Jim the tech was professional and extremely experienced. He took the time to explain the situation with my refrigerator in detail. Very satisfied with the service provided.

Our repairman was Keith. Keith was knowledgeable and personable. He found out our problem quickly and fixed it in no time. DanMarc is fortunate to have him as an employee. Harry Shannon, 8 Daniels Road, Boonton Township

Came back out to check refrigerator when we had concerns

Keith was the repair technician responsible for coming out and diagnosing what was wrong with our wall oven. His professionalism and willingness to go above and beyond were immediately apparent. He took the time to listen and fully understand the issue we were experiencing and even assisted in correcting our warranty information that his office had miscommunicated - saving us a fair amount of money for the service call and repair. At one point, I even heard him complimenting a team member on the phone who was helping him troubleshoot the issue with the oven. Keith is a stand-up guy who pays attention to detail and cares about the customer. He should be highly recognized as a valuable part of DanMarc Team.