Tech very professional

Totally professional. Shared some go forward ideas.

Keith was awesome. He reached out ahead of arriving and was very transparent about the cost and how things would be handled. He came in and immediately got to work identifying the problem with our dryer. He immediately remedied things and highlighted clearly what needed to get fixed. He was thorough and professional - I’d highly recommend him to anyone having issues with their appliances!

Keith is what you want from an appliance tech: on time, courteous, knowledgeable and willing to go the extra mile to do the job right. And he was super helpful working with KitchenAid customer service to get the job done in a timely manner. Therefore, Keith receives my highest rating and recommendation. Thanks again, Keith!

Knew exactly what the problem was and resolved quickly!