I am amazed and delighted at the knowledge level of each of the technicians Dan Marc has sent. Technicians are always courteous, knowledgeable and helpful. Gerry was one more example of your excellent service representatives.

The service representative was polite, knowledgeable and fixed the problem. He also showed me a few things I could do to keep my refrigerator running well.

Gerry is extremely knowledgeable, friendly, and listens. This is the third or fourth time he has been to my home for a variety of reasons. Gerry not only diagnoses a problem but knows how to fix it where others were unable to do so. When I call Dan Marc, I will always request that Gerry come! Thanks Gerry!

Keith did not leave until he was satisfied that we were satisfied.

The technician was very condescending and rude. Didn’t answer my questions and laughed saying “maybe you have a bigger problem” when I mentioned some of what I had observed with the range previously.