Appliance Repair Green Brook Township New Jersey

DanMarc Appliance Rated 4.7 out of 5 stars based on 10 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Green Brook Township, NJ 08812
Craig
Job Details: 11/30/2023
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW3
Near Green Brook Township, NJ 08812
Roberto M.
Job Details: 11/29/2023
We serviced a
JENN-AIR REFRIG/FREEZER
Model JBZFL30IGX00
Near Green Brook Township, NJ 08812
Dave G.
Job Details: 11/13/2023
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Green Brook Township, NJ 08812
Stan F
Job Details: 11/02/2023
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Green Brook Township, NJ 08812
Stan F
Job Details: 10/23/2023
John Bouffard
Green Brook Township, New Jersey
11/16/2023
The story ended happily, but it was a very bumpy ride. The first technician was dismissive and failed to diagnose the problem, doing little more than power-cycling the freezer and telling us the ice maker was turned off and the freezer was “cold enough.” The second time he came, he admitted there was a problem and ordered parts, but again it was not a correct diagnosis. The third visit was a different person who correctly diagnosed the issue. The repair was thereafter complicated by the wrong part being brought out at one point, and extreme delays in finally bringing the correct part. After finally installing all the correct parts, the freezer still was reading low temperature and not making ice for about 24 hours. But as of yesterday, November 14, the temperature in the freezer finally reached the set/programmed temp of -3, the warning light went off, and it began making abundant ice. The last 2 techs involved in the job were very nice and polite and did great. Office staff were nice during the many calls and inquiries in this process. But the way it started and the actions of the first repair technician added, I believe, at least a couple of weeks and maybe a month to the amount of time we were without a freezer. Thanks very much for sticking with it and finally fixing our freezer.
Overall Experience
Eugenia
Green Brook Township, New Jersey
10/21/2023
Excellent customer service! The technician was very professional and competent! Solved the problem with our Washing Machine in 10 minutes. We are very grateful!
Overall Experience
Roberto
Green Brook Township, New Jersey
10/09/2023
Roberto is polite, good professional skill and efficient!
Overall Experience
Mimi Sia
Green Brook Township, New Jersey
09/13/2023
Roberto is the best technician and he fixed the difficult problem immediately and very help with question, must highly recommend for others! BEST BEST BEst!!!
Overall Experience
Winged
Green Brook Township, New Jersey
07/01/2023
Attentive, focused, knowledgeable, all you would want in a repair person
Overall Experience