On time, pleasant service man. Would highly recommend Dan Marc.

It was the best experience I have had with any service company. Efficient, frank was so pleasant. The entire staff was great and provided an experience. Customer service representatives in all industries should take a lesson from the Dan Marc playbook of how to provide exceptional service. Bravo to a Dan Marc well done. Your manufacturers should be proud of how you honor servicing Their products.

There was a difference in the warranty date that I had from whirlpool vs. what you had. Your technician was in my house for a total of 4 minutes and I was still charged $140. Absurd.

My main complaint is after the service tech left I had a follow up question so I called Dan Marc and requested the service tech to call me back. The phone rep said she would contact the service tech but I got no call back. Called them again with follow-up request but still no call back from tech. I quess once he was paid there is no incentive to help the customer any further. Very disappointing.