Excellent system Very helpful and friendly service Felipe was very professional and most of all nice !

The technician was timely and professional. However, this issue has been going on since the beginning of December, two months! I understand that it is not always easy ordering parts and this machine has needed replacement for all three major components/computers. 1 part was replaced and it still did not work, ordered another part it still did not work. Ordered more parts and it worked until I put in a load of wash, it died mid cycle. The tech came back that same day to replace part which broke again. The service company has been reliable but not the Maytag product. Enough is enough. This was an expensive machine but now I know why it came with a 5 year warranty! It is just not a good product to say the least. The time has come for it to be replaced with a reliable washing machine.

Did not do anything to service the washing machine and said it works despite me showing videos and clothes that were still dirty after washing. This 1 star is also for Dan Marc who was supposed to send a different technician to get a real second opinion.

Awful service. Did not even look at my washing machine the second time he came and told Maytag user error and asked them to not come back. I followed his advice twice and it is still not resolved. I will never use Dan Marc again, have given you multiple negatives reviews across all internet sites and will continue to tell friends of my experience.

Excelente service, very professional, we will recommend