Although the scheduling was difficult and the wait time to get the parts very long, the technician was outstanding l, as usual.

Elmer arrived on time and was very respectful. He wore a mask without me asking him and also placed booties on his feet. Once again without me asking him. He appeared to know his stuff. He followed a very systematic approach to analyzing the problem and I felt comfortable at the end of the visit that we were on the right track with respect to the problem. He also mentioned that the visit was good for 30 days therefore if the problem reoccured we could call again without a service charge.

Elmer was very helpful, efficient, respectful and knowledgeable.

Great service! Very courteous and friendly.