Eddy has serviced my Whirlpool washer and dryer a handful of times over the last 7 years. His work is always top-notch, but this week he went above and beyond. He repaired some faulty parts in my dryer (a drum motor and pump) and then proactively cleaned the rest of the machine's interior so that the accumulated lint and debris wouldn't cause other parts to fail. He patiently answered my questions as he went along and offered some helpful information about the machine and various other models. I've rarely met a technician as knowledgeable, helpful, and proactive as Eddy. He makes Danmarc look good, and Danmarc makes Whirlpool look good. I thought he should be recognized-- and Whirlpool should know that a technician like him makes customers more likely to buy another Whirlpool.

Eddy was friendly, professional, and knowledgeable. He was able to quickly troubleshoot my issue.

Very knowledgeable and patient. Couldn’t have been better.

Good service but the problem was not fixed.

The experience has been outstanding, the technician explained everything in detail, any questions that was asked was clarified Thank you