Craig did a very good job resolving the problem, even came equipped with a replacement part that was potentially the issue.

The technician was Wonderful and professional. The people I have spoken to have been professional. I had to wait 3 weeks for my repair. One time I was rescheduled due to an ill technician ( I COMPLETELY Understand that NO one’s ‘fault’ however the service fee SHOULD have been waived. The GM said it could not be done - No explanation except no. It showed the Poorest and lowest amount Customer Care possible. It left an extremely bad impression of the kind of business Don Marks is. The fee was 145. How awful you did not think a satisfied customer was worth that.

Great service, great communication and super friendly! Resolved my issue quickly!

Prompt efficient and friendly.