Jose was prompt and informative and provided wonderful guidance on how to avoid the problem in the future

Jose was great! Solved the problem in minutes! I don't love that all communication with the shop is automated; would like to speak with a person when I call.

The only problem is the fact that you cannot get service in that area on a Friday or Saturday which is extremely difficult for people who do not live there . Otherwise. Excellent by service in every way! Problem solved efficiently and professionally.