Very helpful and fixed our issues with the refrigerator.

Great service tech. Not only pleasure to meet him, real professional at his job. Company text messaging confirming appointments makes whole process flawless.

Roberto came with his iPad, took approximately a total of 10 minutes and was not helpful at any all. Refused to help when my wife asked him, he out right said “no”. He KNEW how to resolve issue, offered no help. Our washer door is still stuck. I came home that night 9:15 PM, found my wife attempting to unlock the door. Wtf, why did I have him come at all? No help. I called Dan Mark 3 times Friday morning, , no answer, no messaging service to get in touch with you. Totally frustrating. I called and reported company and Roberto to Whirlpool. Disputed charge to my Chase credit card as well.