"CH - unit needs new control {W11467778}, housing {W10210871}. Unit is installed too high for microblock - needs 2 techs on return; ordrng 1 W11467778 (Control) and 1 W10210871 (Housing)"

"CH - lh wheel is cracked - unit needs new roller {WPW10304660}, rivet {WP2179826}. Repair requires 2 techs. Gave customer estimate for repair: service fee $124.95, parts $36.39, labor with 2nd tech $194.00, tax $23.54, total $378.88. Customer paid half of total, $189.44 by credit card, ref# 3957404071. Customer owes $189.44 on return. Two techs on return.; ordrng 1 WPW10304660 (Roller) and 1 WP2179826 (Rivet)"

"CH - verified with office that this call has no concession- was instructed to treat it is as cod. Called customer with timeframe and advised her that per our dispatch, this service call is not covered. Went over oow charges. Customer declined service. Advised customer to contact WP Customer Service to resolve."

"CH - per servicebench, unit has Rent A Center 1 year additional warranty. Unit needs new latch {W11307244}, strike {W10837741}; ordrng 1 W11307244 (Latch) and 1 W10837741 (Strike)"

"CH - per customer, no electrician came after last service call - customer changed out breaker themselves. tested voltage at power supply line connections- verified previous technicians reading of 43 vac. Dishwasher is on a circuit with other outlets and refrigerator. Found rodent feces on floor at rear of unit. Unit is not getting 120vac - problem is with household electrical. Advised customer to contact a licensed electrician to resolve."