Darren S.

DanMarc Appliance Rated 4.7 out of 5 stars based on 190 customer reviews

We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near ,
Darren S.
Job Details: 04/11/2024
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ15
Near White Plains, NY 10605
Darren S.
Job Details: 04/11/2024
We serviced a
WHIRLPOOL ICEMAKER
Model WRS555SIHZ00
Near White Plains, NY 10607
Darren S.
Job Details: 04/11/2024
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Ardsley, NY 10502
Darren S.
Job Details: 04/11/2024
We serviced a
KITCHEN AID REFRIG/FREEZER
Model KBSD606ESS01
Near Ardsley, NY 10502
Darren S.
Job Details: 04/10/2024
Sarah Ryan
White Plains, New York
04/12/2024
Darren was fantastic. You have a gem in the field performing these work order. Courteous, easy to speak with, presented information and solution super well and did it all with a smiling … even when the connection from my house to the fridge were a pain. Your company will continue reaping the benefit of repeat business due to employees like Darren. Have an incredible week team and thank you for the service!
Overall Experience
Des
04/11/2024
I was always kept in contact with the customer service team is amazing. They helped me and fixed my washer. I would leave five stars but unfortunately it took more than three attempts to finally fix the machine. Non the less. I am very satisfied
Overall Experience
Lillian Hernandez
04/04/2024
Very professional and very thorough in explaining the situation.
Overall Experience
VERY dissatisfied DanMarc customer
White Plains, New York
04/04/2024
We bought out Whirlpool side-by-side refrigerator freezer on 12/18/2019. By 10/20/2020 the ice maker stopped working. DanMarc replaced the ice maker under warranty. In late March 2024 the ice maker stopped working. DanMarc replaced it with what was supposed to be a new unit. They charged $415.90 ($137.95 for the service call + $120 for parts + $126 for labor). The new ice maker made 8 ice cubes and died. DanMarc agreed to come back at no charge. Their repairman spent nearly an hour consulting with someone on the phone and decided the only option would be for him to return and replace the refrigerator computer’s motherboard because it must not be receiving the ice maker’s signals. That would cost $280 for parts plus $??? labor plus presumably another $137.95 for the service call. At that point we would have paid DanMarc over 50% of the initial purchase price in one week with no assurance that we would wind up with anything more than those 8 measly ice cubes. No thank you. We’ll never use DanMarc ever again for anything and I urge all of you and all of my social media contacts to avoid them like the plague.
Overall Experience
Michimarc
Scarsdale, New York
03/26/2024
Dishwasher was broken. Received accurate diagnosis next day, with part and installation in a matter of days. Great experience and very satisfied!
Overall Experience