My wife FaceTimed me during Dennis' visit and I have never heard a more rude and unprofessional tech in my life. He was disregarding everything we said, kept saying there was no gas leak, even though my wife insisted he wait a minute for it to begin to leak. He instead said, "It works fine, there is nothing to be done here." Sure enough, as soon as he left, the gas detector went off, and it began leaking. If we ever use your service again, based on how unprofessional, dismissive and rude he was, we will request anyone but Dennis. 0 stars.

He was very knowledgeable about Jenn Air refrigerator and gave some insight for the future. He also answered a question about the dishwasher for me.

We was helpful, friendly and great.

Dennis was very knowledgeable and helpful. So far what he corrected is working.