GE Dishwasher FTD Error Code

When your GE dishwasher displays an FTD error code, it can be frustrating, especially when you have a pile of dirty dishes waiting to be cleaned. This error code indicates a flood detection issue, which means the dishwasher has detected excess water in the base pan and has activated its flood protection system.

Fortunately, you don’t need to call a repair technician right away. Many causes of the FTD error can be resolved with some simple troubleshooting steps. This guide will walk you through what this error means and how to fix it, so you can get your dishwasher running properly again.

What Does the FTD Error Code Mean on a GE Dishwasher?

The FTD error code on your GE dishwasher stands for “Flood Technical Difficulty.” When this error appears, it means the dishwasher’s flood detection system has been triggered. This system is designed to protect your home from water damage by shutting down the dishwasher when it detects excess water in the base of the unit.

How To Fix a GE Dishwasher Showing FTD Error Code

Here are the most common causes of the FTD error code and step-by-step instructions to fix each one.

Check for an Actual Leak

The first thing to do is determine whether there’s an actual water leak or if the error is being triggered by a malfunctioning component.

To check for leaks:

1. Turn off the dishwasher and unplug it from the power outlet.
2. Remove the kickplate or lower access panel at the bottom front of the dishwasher by unscrewing the mounting screws.
3. Look for any signs of water in the base pan or tray at the bottom of the dishwasher.
4. Check all visible hoses, connections, and the door gasket for leaks or damage.

If you find an actual leak:

• Tighten any loose connections
• Replace damaged hoses
• Replace a worn door gasket

Clean the Flood Switch Sensor

The flood switch sensor, located in the base pan of your dishwasher, can sometimes trigger falsely if it’s dirty or has debris around it. Cleaning it might resolve the issue:

1. With the dishwasher unplugged and the kickplate removed, locate the flood sensor in the base pan (usually a small disc or float).
2. Carefully wipe the sensor and surrounding area with a dry cloth.
3. Make sure the sensor can move freely if it’s a floating type.
4. Remove any standing water from the base pan using a sponge or towel.

Reset the Dishwasher

Sometimes, simply resetting your GE dishwasher can clear the error code:

1. Unplug the dishwasher from the electrical outlet or turn off the circuit breaker.
2. Wait for at least 1 minute to ensure the electronic controls fully reset.
3. Plug the dishwasher back in or turn the circuit breaker back on.
4. Press the Start/Reset button and close the door to see if the error code clears.

Check the Drain Hose Position

An improperly installed drain hose can cause water to siphon back into the dishwasher, triggering the flood sensor:

1. Pull the dishwasher out slightly to access the drain hose at the back.
2. Make sure the drain hose is properly looped up to the countertop level (high loop) before it connects to the drain pipe or garbage disposal.
3. Check that the hose isn’t kinked or bent, which could restrict water flow.
4. Ensure the drain hose connection to the sink drain or garbage disposal is secure and not clogged.

Clean the Drain Filter and Check for Clogs

A clogged drain filter or drain path can prevent water from properly draining, potentially triggering the flood detection system:

1. Remove the bottom dish rack to access the drain filter at the bottom of the dishwasher tub.
2. Twist and pull up the drain filter assembly (refer to your user manual for specific instructions for your model).
3. Clean the filter thoroughly under running water to remove any food particles or debris.
4. Check the drain area beneath the filter for any obstructions and clear them.
5. Reinstall the clean filter, making sure it’s properly seated.

Inspect the Water Inlet Valve

A faulty water inlet valve can allow too much water into the dishwasher, causing the flood sensor to trigger:

1. Unplug the dishwasher and turn off the water supply.
2. Access the water inlet valve, usually located behind the lower access panel near where the water line connects to the dishwasher.
3. Check for any signs of damage, mineral buildup, or debris in the valve.
4. If the valve appears damaged or you suspect it’s malfunctioning, it should be replaced by a qualified technician.

Examine the Pressure Switch

The pressure switch monitors water levels in your dishwasher. If it malfunctions, it might not correctly signal when to stop filling with water:

1. With the dishwasher unplugged, locate the pressure switch. It’s usually connected to a small tube that runs from the dishwasher tub.
2. Check that the tube isn’t pinched, kinked, or clogged.
3. If the tube is clear but you still have issues, the pressure switch itself might need replacement.

Replace the Flood Switch

If you’ve tried all the above steps and the FTD error persists, the flood switch itself might be defective:

1. Purchase a replacement flood switch compatible with your GE dishwasher model.
2. With the dishwasher unplugged, locate the flood switch in the base pan.
3. Disconnect the electrical connector from the switch.
4. Remove any mounting screws or clips holding the switch in place.
5. Install the new flood switch and reconnect the electrical connector.
6. Replace the kickplate and test the dishwasher.

When to Call a Professional

If you’ve tried all the troubleshooting steps above and your GE dishwasher still displays the FTD error code, it’s time to call a professional. The issue might be related to the electronic control board or another complex component that requires specialized knowledge and tools to diagnose and repair.

Additionally, if you’re uncomfortable performing any of these troubleshooting steps, especially those involving electrical components, it’s always safer to contact a qualified appliance repair technician.

Remember, water and electricity don’t mix—if you’re unsure about any repair, prioritize safety and reach out to DanMarc for help!