Eric was on time, very courteous and very effective.

Eric was on time and worked for a long time. However, I received a call from my son last night (I wasn’t at home) that the freezer wasn’t working and the ice cream was like mush. I told him to put it on a colder setting. He’s doing a test with the ice cube tray and I’m waiting to hear from him.

Eric knew exactly what was wrong when I explained what happened he offered advice on how to place the dishes so the pan doesn’t build up water he was very knowledgeable about the appliances