Eric S.

DanMarc Appliance Rated 4.2 out of 5 stars based on 47 customer reviews

We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Paramus, NJ 07652
Eric S.
Job Details: 01/13/2022
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near Tenafly, NJ 07670
Eric S.
Job Details: 01/13/2022
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT316SFDM
Near Garfield, NJ 07026
Eric S.
Job Details: 01/13/2022
We serviced a
WHIRLPOOL RANGE
Model KODE507ESS04
Near Paramus, NJ 07652
Eric S.
Job Details: 01/13/2022
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Edgewater, NJ 07020
Eric S.
Job Details: 01/12/2022
Garfield, New Jersey
01/14/2022
Overall Experience
William
Bogota, New Jersey
12/10/2021
Overall Experience
Fort Lee, New Jersey
10/15/2021
We purchased a five year warranty as a protection, paying substantially. For the 2nd time in 2 years, the compressor in our refrigerator failed. This time we waited over thirty days for repairs. Conceive of a family of five with no refrigerator. On the last visit, rep told us to shut down refrigerator for two days to refrost and "reboot". The product is inferior, a "lemon" and the service response time is abysmal.
Overall Experience
South Hackensack, New Jersey
10/10/2021
service tec was great .
Overall Experience
REP
Demarest, New Jersey
08/31/2021
We had used Dan Marc before when our appliance was under warranty and appreciated their prompt professional service. This was before Covid! This time it took two weeks just to get a technician in to check what was wrong only to be told we needed a new motor. It took another 4 weeks to get the motor in. Eric, who installed the motor was on time and knew what he was doing. He fixed it in a jiffy. However, it seems Dan Marc has a technician shortage at this time. Businesses, across the board, have a lot of trouble finding workers nowadays and I guess Dan Marc was not spared by this epidemic side effect. Also, getting parts for appliances, I hear, is another problem, which explains the many weeks of wait for the motor. I hope once businesses are all back to normal Dan Marc will be back to its quality and prompt service. They are one of the few places that do not seem to price gouge you and are responsive to their customers.
Overall Experience