My service rep was amazing!! 10 stars!

Great services on time quick And corteous

Both gentlemen were very cordial. However, they were not able to resolve the problem. We were advised that the shelving in the refrigerator was as it is made. It is a very poor design. The 3” gab in the back of the shelf allows items to fall through and come crashing to the bottom of the refrigerator. There is not back stop and 3” is a wide gab that will allow glass jars to fall through and potentially break!