Roberto finally found the problem and fixed the washing machine, it works like it’s brand new. Thank you Roberto for all that you did

Technician came to replace a part. Left the box with the parts in my home never had a company that did not take the parts with them. Called customer service spoke to supervisor very rude. If I didn’t have to use you guys I wouldn’t. It’s just because I have a contract through PC Richard.

Knowledgeable and was able to identify the issue quickly and resolved it

Thanks Roberto! Our washer is working perfectly. We appreciate your expertise in solving the problem. Will recommend your company in the future.