Local Reviews
Great service
Sandra - East Newark, NJ
Good service technician knew what the problem was
Fast, great communication, got results first time
Scott - Cresskill, NJ
Clear communication was a big plus--no need to "chase" like other repair places or contractors can require. Issue was diagnosed, parts ordered, and quickly fixed once parts came in. And time windows were actually kept!
Kerri
Kerri - Morristown, NJ
Stan was very professional & knowledgeable. Excellent service experience!
Satisfied customer
C - Queens, NY
He was able to correct my problem and explained details about my washer. Very helpful.
Great service
Robyn - Staten Island, NY
Great experience Very helpful tech Ty
Mary
Mary - Nanuet, NY
repair to refrigerator
Jeffery frankel - Randolph, NJ
service technician was terrific. ontime professional, thank you for quality service.
Great Service
Michael - Demarest, NJ
Other than arriving over an hour after my 3 hour window, Gabino was great. Smart, quick and professional.
good job
Dennis - West Windsor Township, NJ
He was very good
Very knowledgeable and experienced service technician
Rosanne - Roxbury Township, NJ
Ken is always on time, well trained, works quickly, and is very personable.
Geat
Frank - Greenburgh, NY
Fast, efficient, friendly, thorough… Great service
great service, quick response, clean work
Issac - Suffern, NY
Good service
Frank - Nutley, NJ
Serviceman was polite and got right to work. He made sure everything was working properly before leaving.
Robert
Robert - Franklin Township, NJ
Excellent service call. One of the best in my life. Robert also told me how to maximize my use of my new Maytag Washing Machine.
Knowledgeable, courteous technician.
Maywood - Maywood, NJ
Couldn't be happier!
Kirk - Spring Lake, NJ
Chris showed up early and promptly fixed issue with my oven door in under 20 minutes.
Repair of washer.
Yelena - Fair Lawn, NJ
Five stars. Was smooth and flawless.
Great service
The - Trenton, NJ
Service provided was excellent trul
Ruth - The Bronx, NY
Truly an.outstanding professional Service provided
Mark
Mark - Brooklyn, NY
Great Service, very knowledgeable
Maria - Manalapan Township, NJ
I will recommend your service. Very professional, friendly, recognized the problem immediately
Quick painless stove repair
Erez - Brooklyn, NY
This man was excellent. Above and beyond!
Great
Debbie - Jackson Township, NJ
A great job thank you so much very personable and did excellent job I was going to remark on his professionalism
Great
Serach - Lakewood Township, NJ
Great customer service
washer
Wayne - Brick Township, NJ
Samuel is a pro who spends time to solve the problem.
Peter - Mahwah, NJ
I now request Samuel to fix my Kitchen Aid refrig (which often has problems) because unlike some other techs that have come, he is a professional and doesn't just look to put a band-aid over a problem, he looks to figure it out and fix it.
Great service
Linda - Freehold, NJ
He was a wonderful knowledgeable PATIENT man while I was freaking out. I respect his level of knowledge.
Great service
Mary - Tinton Falls, NJ
Chris was professional and efficient at repairing my stove
Professional and courteous service. Great job.
Carla - Holmdel, NJ
Arrived on time, courteous and explained everything about the job he was going to do. Excellent customer service.
Professional Service
Karyn - Westwood, NJ
Serviceman was very knowledgeable and helpful
Great Service
Rochelle - Marlboro Township, NJ
Excellent service
Eliot - Wayne, NJ
The technician Sam was first rate. Diagnose the problem immediately. Went out of his way to be certain I was satisfied. Extremely helpful.
Great service
Peter - Queens, NY
Great service tech.
Great servuce
Paul - Staten Island, NY
great honest service
Brian - Sea Girt, NJ
very rare to have excellent , honest service with top knotch knowledge in their field
Not happy
Judith - Pennington, NJ
Trevor was okay. He blamed the problem on the water pressure and told me to call a plumber. The icemaker has an arm that comes down to check the level of the ice. If it's not up to level it should make more ice regardless of the water pressure. If the issue were the water pressure then why did it function properly for the first five months. This design is faulty. There has been one problem after another since the frig was five months old.
Great experience
Ravi - Fair Haven, NJ
Gas Dyer Fixed in under an hour
Alex - Queens, NY
Pleasant, knowledgeable, and thorough technician.
range issues
Greg - Mendham, NJ
prompt courteous service very knowledgeable
VERY PROFESSIONAL EXCELLENT SERVICE
Nancy - Jackson Township, NJ
THE WAS GREAT. GOOD EXPERIENCE
Professional
Patrick - Queens, NY
The repairman was punctual and very efficient. The true professional. I appreciated the quick service.
Refrigerator Repair
Joseph - Seaside Park, NJ
Very good experience. Very professional & courteous.
Tina
Tina - Rutherford, NJ
Great
Eshter - Brooklyn, NY
Great service
Larry - Parsippany-Troy Hills, NJ
Very knowledgeable technician about the microwave product.
Terrific service!
Joann - Barnegat Township, NJ
He was very knowledgeable and thorough!
great service and prompt and courteous!
Timothy - Queens, NY
Best!
Katrina - Aberdeen Township, NJ
Great service, fast and thorough, very knowledgeable personnel. Highly recommended!
Working Dishwasher
RoughAcres - New York, NY
A+
Tara - Sparta, NJ
Tech was extremely personable and thorough.
great
Ivan - River Edge, NJ
Quick Service
Matthew - Scotch Plains, NJ
Finally Fixed It
Rose - Aberdeen Township, NJ
After 16 months I think my washer is finally fixed. The circuit board was bad. Fortunately Dennis had the part in his truck and was able to replace it.The ratings below are for the last service appointment with Dennis. Convenience wise,it would help if you had weekend appointments.
Leona
Leona - Queens, NY
Great service
Joan - Brooklyn, NY
DIana
Diana - Madison, NJ
Ms.
Marie - Middletown, NJ
The repair person was knowledgeable, professional and fixed the product.
Service call Kitchen aide refrigerator
Louis - Orangeburg, NY
Excellent service by Me Cordero
Patrick
Patrick - Queens, NY
George was great! Very informative and extremely knowledgeable about the whirlpool product. He checked every major area to make sure my appliance was running correctly.
Tanya
Tanya - Elmwood Park, NJ
Great
Pjerin - New York, NY
Great
Great Service
Helen - Little Silver, NJ
Disappointed that the water drain hose was not covered under my service contract. Chris did recalabrate the washer.
Beverly
B - Queens, NY
Carly
Nicholas - Woodcliff Lake, NJ
Great service
Knox - Stroudsburg, PA
Great service
Tracy - New York, NY
Great service
Irene - New York, NY
Yes
Review
Vijay - Monroe Township, NJ
Kitchenaid Dishwasher Repair
Christie - Scotch Plains, NJ
Very Good Service
Dan - Monroe Township, NJ
Even though they had to come out a 2nd time to have repair completely done - Dan Marc appliance was available when I called and made appointment around my schedule. The technician (Brian H) arrived within my window and was very professional. He explained what caused the issue and my appliance is working as new. Very pleased.
warranty repair
Andrew - Morris Plains, NJ
These Guys are KEEPERS!!!!!!!!
Catherine - Monroe Township, NJ
I can't say enough about the quality of work that I was able to have for my recent dilemma with my microwave. Dan Marc is a wonderful company and the tech, Brian , is someone I would love to have for ANY repair. They are TOP NOTCH and deserve to have 10 Stars if it were an option. Thank you again, and God Bless!!!!!!
Fixed my washer!
Susan - New York, NY
Dan Marc is the provider of warranty service for PC Richard. They were easy to schedule, were within the window and fixed my washing machine, so I’m happy.
Nothing was resolved I brought all the recommended items and I’m still having the same issue
Karen - Queens, NY
Great service thank you!
Tom - Roxbury Township, NJ
Fixed problem quickly, very knowledgeable!
Excellent service
Kim - Randolph, NJ
Technician was very professional and friendly.
Chuck
George - Monmouth Beach, NJ
Chris was excellent in all regards.
My brand new Kitchen Aid microwave did not work upon installation. I was told I needed it checked by a service person who told me I needed a part. I
Linda - Cranford, NJ
Service man very polite and neat. Found the problem quickly. A credit to your company.
Excellent Service
James - Stanhope, NJ
Excellent service on my dryer. Arrived on time.
Excellent Work
Rosemary - Monroe Township, NJ
Brian is professional and accurate. He was able to fix the problem the last tech way before him had not completed correctly. The problem with the washer was the fact that the drum replacement by another tech was not completed. The boot was not replaced where it is supposed to be. Brian took it, extended it and adjusted it. So now, the distance between the boot and the drum are CORRECT, and no more laundry will fall into the drain pump and block the drain. So, when Brian left, the machine was functional. Thank you Brian.
Mrs.
Basha - Queens, NY
Excellent service Polite technician There still seems to be a thin layer of ice on the left side of the floor of the bottom freezer I will try to remove it and see if it does not come back Then I will know that the problem has been well repaired
as usual kenny is always A first class repair man
Milly - Queens, NY
kenny is irst class man
Two horrible experiences
Matthew - Marlboro Township, NJ
Great
Thomas - Brick Township, NJ
He was prompt, he adjusted the washer legs. Ty
Chris was very pleasant and very professional!
Viola - Ocean Township, NJ
Great job
Scott - New York, NY
good
William - Hopatcong, NJ
Great thorough Job!
Andrew F - Aberdeen Township, NJ
No complaints
Jacklord
Margaret - Queens, NY
Prompt, & Professional
Knowledgeable and professional service
Don - Old Bridge Township, NJ
Vincent arrived on time and asked about he problems we were having with our kitchen aid refrigerator. He then began the compressor and dye dryer replacement. I watched him work and he was very careful checking every solder joint 360 degrees to ensure no leaks. Once he completed the install he evacuated the system and watched for vacuum leaks. Never rushing even though mine was his last job of the day before the thanksgiving holiday. Once he was satisfied the system was air tight he added carefully measured refrigerant. Our refrigerator seems to be working just fine. Thank you Vincent for a job well done.
Great service!
Rasim - Queens, NY
Thank you for your time! You fixed the situation! He was great. I wish that the company had a better way of scheduling. It is super inconvenient.
Reliable and knowledgeable
Robin - New York, NY
Eddy explained the problem with our dryer very clearly, and told us what our options were. We decided to have the motor replaced. Eddy returned to do the job and was quick and courteous. The dryer is running like new -- we are very happy with the repair.
dishwasher woes
Harry - Cookstown, NJ
Technician was very kind and efficient. Did not try to over charge.
Great job
Rick - Mendham, NJ
The technician was able to quickly determine the cause of the problem and fix it. He was very professional and courteous.
Problem Solved
Roxane - Montgomery, NJ
Yes
J
Jeannine - West Milford, NJ
Diane
Deedee - Franklin Township, NJ
Service rep was outstanding . Professional , experienced and perdonanle
Great service
Karen - Port Chester, NY
Tech showed up on time got right to work explained what could be causing my freezer trouble did what he could now we have to see if the problem continues or it is fixed
Anna
Anna - White Plains, NY
Great service. Very knowledgeable
Please review Efrain R. from Dan Marc Appliance
Mary - Morris Plains, NJ
Efrain was great. Very pleasant and helpful. Great service.
Jim
James - Oakland, NJ
Great service
Great Service
Joe - Morristown, NJ
Highly recommend!
Vic
Beyer - Westfield, NJ
Karl was great in troubleshooting and getting the issue with our dishwasher and washing machine fixed.
Stoyan was great
Fred - Ridgefield Park, NJ
Stoyan was great in regards to the service provided but also as he presented himself and Dan Marc. He was professional and curtious. Thank you.
Great Service
Frances - Staten Island, NY
The technician was nice, courteous & knew what he was doing!
very good service
Victor - Barnegat Township, NJ
Great Service
Matthew - Livingston, NJ
Easy fix
Frank - Greenburgh, NY
Fast, efficient, friendly
Great service. Completed quickly and was on time.
Jeff - Pennington, NJ
Arrived as committed and completed service quickly. Was polite, willing to address questions and thoroughly explain work.
horrible customer service in office but great technicians
Zoe - New York, NY
The technicians at the company are great and they are very knowledge, competent and nice. The office though is absolutely horrific. They are not accommodating at all and make things a lot difficult than they need to be. If you put in a service request, they give you a date and time frame that is not negotiable and if you can’t be there, then you have to keep rescheduling. They don’t give you the time frame until the night before which is very inconvenient. I have had to take off work twice already to wait around and to make matters worse, both times the technician showed up late past the window frame and the second time, the office ordered the wrong part for my dryer when I had already been waiting 4 weeks for this issue to get resolved. My washer ended up going out too and I asked them if they can please check it out while the technician was here and they said no that I would have to call in for another service request and it would be on a different day. The company itself is awful and would never recommend them or use them again after this issue is resolved and I have filed a formal complaint with whirlpool since they outsource their service calls to other local small companies. The techs are great and super nice but it’s not their fault they have to deal with an incompetent office and the customer complaints of the office.
Excellent
Maria - Paterson, NJ
Great
Pulte - Manchester Township, NJ
Robert was Great. Knowledgeable, pleasant & took the time to explain everything....couldn't have asked for a better experience Thanks Robert
Great
Emmanuel - Monroe Township, NJ
Brian was very knowledgeable about the product. Very pleasant and professional. He patiently walked me through various processes and answered my questions thoroughly.
Pat
Patricia - Jackson Township, NJ
Trevor was an excellant service man! Courteous, knowledgeable, And took the time to explain what was going on with the fridge! Great person to have as an employee!!
Service great BUT problem still unresolved Men were on time and polite. Came several times but water dispenser on my NEW whirlpool refrigerator stil
Paula - New Rochelle, NY
Service department was polite and timely. Whirlpool sent them 4 times and they changed 2 parts. Water dispenser still dripping.
Great Service
Rocco - Browns Mills, NJ
Repair man was kind and considerate and knew what he was doing. I would recommend him and I will call him the next time IF I have any problems in the future.
Great service! On time no waiting
SN - Morristown, NJ
Extremely inconvenient
Diana - Montgomery, NJ
Window was 1 PM to 4 PM, never got a call. Person showed up an hour after the window (4:45) and never apologized for the extreme inconvenience
Great service
Francis - Trenton, NJ
DanMarc was great and Trevor, our technician was polite and attentive.
Great service
Ira - Nanuet, NY
Very good service; profession service people that worked expeditiously and were very carful
Excellent Service
George - Roxbury Township, NJ
I give Stan a 10 on a scale of ten. Excellent service
Professional and Courteous Service
Cynthia - New York, NY
I was extremely happy with the service. Your employee was professional, courteous and well informed.
Stan was fantastic
Geoffrey - Long Valley, NJ
Stan was very helpful and did a great job
Replacement
Joe - Union, NJ
Very professional, excellent service. Philip was great!
Very professional
Steven - Sayreville, NJ
Great service. Arrived promptly and repaired the appliance quickly. I especially liked the automated cal ahead system that modified me he was finished with current job & was on his way to me
Unsatisfactory
RB - New York, NY
Technician didn’t inspire confidence and didn’t fix the problem
Excellent service
Tracy - Manasquan, NJ
Tyler was very professional and did a great job troubleshooting our washer issue.
Great Service
William - The Bronx, NY
Service Man arrived promptly and solved our issue. Was a really nice fellow too!
Ino Iskowitz
Ino - Yorktown Heights, NY
Unprofessional tech
Andres - Yonkers, NY
Prompt, great communication
Robert - Verona, NJ
An appliance repair is a pain but this was a great and efficient process
Excellent Service
Jeff - Randolph, NJ
Excellent service. Definitely would ask for again if there was an issue with our washer.
excellent tech, he was knowledgable and polite, even arriving early. big thank you.
Janet - Fort Lee, NJ
very well pleased. my refrigerator was under contract..
Great Service!
Andrea - Berkeley Heights, NJ
Great repairman terrible scheduling
Sari - New York, NY
Great service
Jay - Robbinsville Township, NJ
Genevieve
Genevieve - Staten Island, NY
Great service and a pleasant technician
Prompt,courteous,and knowledgeable!
Stephen - Staten Island, NY
Although this was a revisit from 2 months ago, I am hoping that he has fixed the problem. Whirlpool knows that it has sold refrigerators that are defective and cause people money and cause people to slip on wet floors.
Great service
Irene - New York, NY
Yes
Mazoo
Elvert - Woodbridge Township, NJ
I liked my technician
Serena - Brooklyn, NY
My service technician was totally professional and knowledgeable.
Great service
Amy - Branchburg, NJ
Gerry’s great, knowledgeable and accommodating. Give the man a paid day off.
Daniel - Lodi, NJ
Same as above
Great service. Good reflection on the company.
Jerome - Pequannock Township, NJ
Nice experience
David - Queens, NY
My dishwasher didn't need any repair. It may have been something with the door itself. When the man closed the door and pushed the button the machine went on.
Outstanding Service
Bruce - Clifton, NJ
The tech arrived on time. He was very pleasant. He looked at the Kitchenaid dishwasher and immediately diagnosed the problem. He examined three plastic parts which came loose and determined they were to standard and simply (for him) needed to be reinstalled properly which he did. He completed the repair very efficiently and did an excellent job. In sum, we are very pleased with the service which we received.
Great Service
Sharon - Matawan, NJ
Awesome guy
Pabalo - Jackson Township, NJ
Robert is professional and very helpful, I see him often and it’s always a pleasure
Great service
Aneudi - Queens, NY
Excellent service representative
Joseph - Cliffside Park, NJ
Lucille
Lucille - Ocean Township, NJ
Great service, finally a repair service for my Maytag refrigerator knows their business. Very pleased with the original call, keeping in contact with me, & Chis was very knowledgeable & a pleasant serviceman for your company! Keep him! Your company, so far has many plus’s. Thanks
WELL DONE !
John - New York, NY
When I, finally, connected to the repairman, personally, he repaired my broken hinge on the washing machine door to my satisfaction. The service was great; but, all of the plastic in my Maytag washing machine was a big shock !
Great service
Gerald - Wood-Ridge, NJ
Very professional
Great service! Vincent Dressler was very knowlegable and new exactly what was wrong. I will definitely recommend your company to my friends.
Frances - Howell Township, NJ
Great service
Nicole - Pequannock Township, NJ
Technician provided excellent service.
Very professional service
Vincent - Queens, NY
Mrs
Sara - Brooklyn, NY
Marianne
Marianne - Staten Island, NY
Great service
Tony - Chatham Township, NJ
The tech is was very courteous and knowledgeable.
Great
Juan - Woodbridge Township, NJ
Great Service
Telmo - Bloomfield, NJ
outstanding!
Kieran - Ridgewood, NJ
great experience from start to finish
great service
Carlos - Brooklyn, NY
Excellent service
Jason - Howell Township, NJ
Chris was fantastic. Diagnosed our dryer problem quickly and ordered part. Less than week later he returned to replace part. In and out in less than 15 minutes. Thank you Chris!!!
Great guy
Brian - Staten Island, NY
Great service
Anthony - Staten Island, NY
Marie
Marie - Queens, NY
Ok
SS - New York, NY
Very little communication about appointment time
Successful repair
Abner - Brooklyn, NY
Some price transparency would have been enormously helpful. Was a big negative, and the price was reasonable. Tech said he knew exactly how long it would take and was right. Not good to not even have a ballpark/rate until arrival. Service was excellent, and tech knowledgeable although I’m a bit concerned about 4 screws that came out but didn’t go back in upon reassembly.
Great Service!
Raymond - Guttenberg, NJ
Very nice !
Marjorie - Caldwell, NJ
Elmer was very agreeable and polite... he showed me the work he did so I can avoid calling back with the same problem. I would welcome him back if I needed further service. I appreciated that he put on workmen’s booties and didn’t need to use my bathroom when he arrived. My big complaint which was not Elmer’s fault but a scheduling issue by the company, he arrived at 5 pm so an entire afternoon was shot... otherwise the ratings below would have been better. Elmer found the problem which was dog hairs blocking tiny drain holes which he showed me how to unplug...rating for Elmer is Excellent!
Best appliance repair
Rachel - Atlantic Highlands, NJ
Great service
Theresa - Phillipsburg, NJ
Was on time, did a great job. Very professional worker. So far my washer is working good. It was just hard to go without my washer for a week.
Great service
Martha - New York, NY
Fixed the problem - patient - took time to properly troubleshoot root of issue to prevent recurrence
Great service
Eliezer - Spring Valley, NY
Amazing
EXCELLENT
Charles Barnes - Middletown, NJ
Job well done ......thanks
Great service. Very personable and explained both problem and solution very well. Inspires confidence that problem would be resolved. Expertly handled
Diana - Brooklyn, NY
Excellent in every respect
Customer
Cynthia - Nutley, NJ
great service
Vincent - New York, NY
the serviceman was very efficient.very polite and fixed the problem.
Good
Bleu - New York, NY
Great
Jennifer - Rockaway Township, NJ
Very nice. Very knowledgeable. We are purchasing a new dishwasher. I appreciated his input and diagnostics.
Great thanks again
Daniel - Staten Island, NY
Great
Thomas - Holmdel, NJ
Very respectable, knowledge a credit to your organization
Great
Sherifat - Brooklyn, NY
He was excellent
Patrick - Queens, NY
Great
Donald - Queens, NY
Fabulous! He knew exactly what the issue was ! Fixed in a jiffy
Great
Samuel - South Orange, NJ
He was very professional
All was good
Northvale - Northvale, NJ
Great Service
Sean - Toms River, NJ
Tyler was excellent!! Excellent customer service.
Serviceman was excellent. Very informative and professional.
Diane - Fairfield, NJ
Excellent service
Great service!
Deborah - Rumson, NJ
Eric was kind, considerate and helped problem solve my issue. I will definitely call him with future issues, Highly recommend.
Unacceptable and useless visit for a dangerous situation
Meagan - Tinton Falls, NJ
Excellent Service
Theresa - Wayne, NJ
My appointment was scheduled directly by Kitchenaid but I would hire Dan Marc directly in the future. The customer service received from both the office staff and from the technician were professional and friendly. I had several questions before the appointment and all were answered in detail by Diane. She needed to call me back for one issue and returned the call promptly within a few minutes. Sam was extremely punctual and not only did I receive an automated call that was on his way, he called himself as he left the prior appointment. He was neat and cleaned up after himself and explained to me exactly what was wrong and how he repaired it. I would definitely recommend!
Craig
Craig - Hoboken, NJ
Keyel was great
Great service, great serviceman!
Dana - Trenton, NJ
Trevor was extremely knowledgeable and helpful. Came on the early end of my appointment window, and was able to help quickly.
Excellent
Ed - Manasquan, NJ
Diagnosed the problem immediately, addressed the problem, had appliance working in minutes.
Terrible
John - Brooklyn, NY
Awful
Great person
Marilyn - New York, NY
Experience was great. However I still do not understand how a very large washer like the one that I have is only able to fill up half way as a heavy load. The services mark state’s that it will only fill up half way for heavy and large load setting which do not make sense. I have a half of washer that is unfilled and a waste of having a washer this large for half of the use. I will be returning it
Great service...
Lorna - Queens, NY
Very respectful, explained the issue clearly. Provided solution to prevent future issues
great service, very pleasant technician
Arlene - North Arlington, NJ
I would highly recommend this service facility
Tyler S.
WASHER WHIRLPOOL MHWE300VF00 "Unit has broken door hinge, ordering.; ordrng 1 WP8183202 (HINGE)"
Mike D.
DRYER EL WHIRLPOOL WED4915EW1 Check found no problem with unit at this time found cust vent clogged up avd to have vent cleaned or replaced unit checked ok
Tyler S.
WASHER MAYTAG MVWB765FW1 Bolt for agitator does not come off even with a lug nut impact gun. Customer is complaining from noises coming from within unit when it agitates. Squeaking/grinding. Without that bolt coming off unit needs a complete rehaul with 2 men and extra time.; ordrng 1 W10512161 (TUB-OUTER) and 1 W10752187 (SCREW) and 1 W10811956 (GEARCASE) and 1 W10811957 (BASKET) and 1 W10909670 (NUT-SPANER) and 1 W11161960 (AGITATOR) and 1 WP90767 (SCREW) and 1 WPW10215093 (FILTER)
Tyler S.
DISHWASHER WHIRLPOOL KDTM354DSS5 "Leaked from right corner of door. Found no errors stored. Ran diagnostic mode for about 10 minutes to allow water to spray around. Unit loaded with suds upon opening. Used canola oil to get rid of suds and advised customer to purchase Affresh and run a cycle with before doing her next load of dishes. No functional failure at this time, just suds problem causing drip."
Damion M.
WASHER MAYTAG MHWE251YG00 Check washer and found faulty drain pump clog and fail need new part; ordrng 1 WPW10730972 (pump-water)
Trevor B.
DISHWASHER WHIRLPOOL KDPE334GPS0 TB- Installed new third tier rack glides. Tests good.
Jose R.
WASHER MAYTAG MHW6630HC0 Sr# 7726550054 Segments on control panel dim when off noticeable in a dark room..asper techline this a normal.also drawer handle corner came broken asper customer.; ordrng 1 W11169072 (HANDLE)
Tyler S.
LAUNDRY MAYTAG MVWB765FW3 "Installed drain pump. Calibrated tests good. Checked pressure dome for blockage per SP#W11367903, no blockage. Unit working."
Mike D.
REFRIGERATOR WHIRLPOOL IX5BBEXDS01 Check found evap fan motor defective will order ; ordrng 1 WPW10464673 (motor-evap)
Brian H.
REFRIG/FREEZER WHIRLPOOL WRSA88FIHN00 Replaced parts. Working ok
Brian H.
DISHWASHER KITCHENAID KUDS30IXBL6 "Diagnosed faulty UI WPW10500172, ACU W11035586, upper rack assembly W10712394, (2) lower rack assembly W10195416V. Order parts.; ordrng 2 W10195416V (LOWER RACK ASSEMBLY)s and 1 W10712394 (ADJUSTER) and 1 W11035586 (ACU) and 1 WPW10500172 (UI)"
Trevor B.
LAUNDRY WHIRLPOOL WTW7500GW0 TB- Advised customer that unit is oow and of standard service charges. Customer states that he has additional warranty coverage from dealer. Entitlement search shows no such extended coverage and customer could not provide proof of such at this time. Customer declined to pay any charges for service call. No work performed at this time. Customer will contact selling dealer and/or WPL for resolution.
Brian H.
REFRIGERATOR MAYTAG MFF2055FRZ00 "Diagnosed faulty damper W11087463, slide adapter WPW10397636, slide adapter WPW10397635, P-trap kit W11190084. Order parts; ordrng 1 W11087463 (DAMPER) and 1 W11190084 (P-TRAP KIT) and 1 WPW10397635 (ADAPTER) and 1 WPW10397636 (ADAPTER)"
Trevor B.
REFRIGERATOR MAYTAG MRT118FFFE01 TB- Unit was unplugged upon arrival. Advised customer to that unit needs to be running for minimum 24 hours for no cool diagnosis. Customer will contact office to reschedule once unit has been running. No work performed at this time.
Brian H.
MICROWAVE JENN-AIR JMC2430DP01 Fan W10838964 received damaged (cracked housing). Part needs to be reordered. Extra time and oven cart on return. ; saved tckt
Brian H.
OVEN WHIRLPOOL WOS51EC0HB00 Replaced parts. Working ok.
Kage M.
OVEN WHIRLPOOL WGG555S0BS03 "Checked and found 120 V to igniter Bad igniter replaced checked and found faulty gas regulator; ordrng 1 WPW10546238 (valve-gas), used 1 74007498 (IGNITOR) from stock"
Chris H.
DISHWASHER WHIRLPOOL KDTE334GPS0 CH - unit needs new upper rack adjuster x2 {WPW10546503}; ordrng 2 WPW10546503 (ADJUSTER)s
Chris H.
WALL OVEN WHIRLPOOL WOD51ES4EW01 "CH - unit needs new control {W10807576}, tod {W11034459}, 2 man on return due to low installation ; ordrng 1 W10807576 (CONTROL) and 1 W11034459 (TOD)"
Kage M.
MICROWAVE WHIRLPOOL WMH76719CS2 Unit display was working when I arrived just needed the interlock ; used 1 W11244494 (INTERLOCK) from stock
Chris H.
WASHER MAYTAG MVWX655DW1 "CH - found 7nit with stored f1e2, f2e1, f7e1 faults. Drain functioning normally. In diagnostics, no function from spin or agitate. Motor is humming. Basket and washplate both moving freely hen turned by hand. Ohmed out both windings at motor - both read in range. Unit needs new capacitor {W11395618}, control {W11116592}; ordrng 1 W11116592 (CONTROL) and 1 W11395618 (CAPACITOR )"
Chris H.
WASHER MAYTAG MVWC500VW CH - installed new suspension springs and counterweight spring - tests good
Dennis B.
COMPACTOR WHIRLPOOL GACP15XXMG2 Db drive gear is broke unit needs following part customer owes 135 plus tax on return ; ordrng 1 882699 (gear-drive)
Chris H.
DRYER ROPER RGD4516FW CH - installed new door switch - tests good
Chris H.
MICROWAVE MAYTAG MVWP575GW0 CH - installed new control. Ran calibration cycle. Tests good. No other functional issues found at this time
Dennis B.
REFRIGERATOR KITCHENAID KRFC704FBS00 Db installed parts tested unit unit ran to specs
Dennis B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Db found imperfection in steal customer believes it looks like a dent cusr needs a door; ordrng 1 W11301143 (dor-fip)
Dennis B.
REFRIGERATOR JENN-AIR JFFCC72EHL01 Db installed part tested unit unit ran to specs
Dennis B.
RANGE WHIRLPOOL JGRP430WP01 Db customer refused to pay talked to Daryl he said they will have to go tru top line since they have a contract with them
Dennis B.
WASHER WHIRLPOOL MHW5630HW0 Db reset control tested unit unit ran to specs
Dennis B.
WASHER MAYTAG MVWC565FW1 Db installed parts tested unit unit ran to specs
Dennis B.
COOKTOP WHIRLPOOL KGRS505XSS01 Db unit is from 2011 customer states moved in less then a year ago and Whirlpool customer service stated as long as u haven’t had it for a year its free informed customer there will be trip plus labor and any parts customer declined refused service valve is covered under10 year
Dennis B.
REFRIG/FREEZER WHIRLPOOL WRB322DMBW00 Db customer has issues with damper noise and door wasn’t closing properly to form seal removed frost tested unit unit ran to specs
Elmer A.
DRYER WHIRLPOOL MDG4000BWW Installed door latch checked operation ok.
Roberto C.
DRYER WHIRLPOOL MGDB765FW0 Tested and found vent flap clog no air flow
Keyel H.
REFRIG/FREEZER JENN-AIR JFC2089WEP11 Install parts operating normal.
Moses D.
RANGE JENN-AIR JDS1450FS0 Replaced control panel that was sent to customer. Tested ok
Moses D.
DISHWASHER KITCHENAID KUDS35FXSSA "Replaced broken chopper and wheels. Tested ok; used 1 W10083957V (CHOPPER), and 2 W10195416 (TRANSPORT) from stock"
Stoyan S.
RANGE JENN-AIR JDS8860BDP During cooking oven stop Ck thermostat not good Order new; ordrng 1 74008265 (thermostat)
Moses D.
RANGE JENN AIR JJW9830DDP Replaced door hinges and lower oven door latch. Tested ok
Moses D.
DISHWASHER JENN-AIR JDTSS244GS0 "Made checks something melted on heat element, advised customer to clean and run dishwasher smell will slowly get less. Tested ok documented with safety Sr 7726526756"
Moses D.
MICROWAVE JENN-AIR JMW2430DP01 Spoke to tech line said to replaced UI documented with tech line SR 7726557854. Also spoke to customer service gave authorization JNKM8NKEPL1. Tested ok
Keyel H.
REFRIGERATOR KITCHEN AID KFCS22EVMS2 Install parts operating normal.
Frank G.
WASHER WHIRLPOOL GHW9100LW1 "16 year old front load washer...needs tub job plus...rear outer tub (8181912) NLA...condemned unit due to parts not being available and age of machine...unit is obsolete This would have been a 2 man 3 count call; ordrng 1 8181912 (tub,rear) and 1 W10772612 (tub-outer) and 1 WP8182650 (pulley) and 1 WPW10250573 (basket) and 1 WPW10283361 (nut) and 1 WPW10388414 (belt)"
Keyel H.
REFRIGERATOR WHIRLPOOL WRT316SFDM00 "The Holes that the screws go into to hold the hinge on the top of the freezer door damage/worn out, will not hold hinge in place. Customer refused to pay service charge."
Keyel H.
REFRIGERATOR MAYTAG MFD2561HEW Install part now operating normal.
Keyel H.
REFRIGERATOR WHIRLPOOL WRT318FZDM01 Install parts.
Keyel H.
REFREGERATOR MAYTAG JFC2089HTB2 "Leak in seal system/ will have to install uv drier to find leak, customer want to replace unit."
Efrain R.
RANGE WHIRLPOOL WEG745HOFSO Repkace fan still no go.ordering control; ordrng 1 W10885069 (CONTROL )
Eric P.
REFRIG/FREEZER WHIRLPOOL WRF757SDEM01 "Ep-Installed new drier and service port. Pulled and held vacuum, charged to spec. Pressures and temps are good. Advised 24-48hrs for full temp recovery and up to 72hrs for full ice bin"
Vincent D.
REFRIGERATOR KITCHENAID KSSC48QKS02 Vd unit needs water valve can not get part # none in diagram call bp to confirm collected trip 122.57 by check # 433
Vincent D.
WASHER MAYTAG MHW8000AW0 Vd found dispenser door off and jammed in freed and reattached tested unit ran to specs collected trip 114.95 labor 90 tax total 218.53 paid in full by cash
Efrain R.
WASHER WHIRLPOOL WFW9750WW01 Replace baffles tested with water to make sure nothing went into oump area
Efrain R.
DISHWASHER WHIRLPOOL KDTE334GPSO Found blockage in drain hose .remove hose and was able to clear
Efrain R.
REFRIGERATOR WHIRLPOOL WRT1111SFDW04 Drs were reverse causing drs not seal apply heat to expand seal ok
Jerel L.
WASHER WHIRLPOOL WFW3090GW Installed new tub. No leaks found. No noise found. Instruct cust to have tenant read owners manual to determine what can and cannot be washed. Unit check ok
Jerel L.
REFRIGERATOR WHIRLPOOL KRSC503ESS1 "Adjusted inverter, compressor kicked over. Instruct cust to allow 24 hours for proper operation."
Jerel L.
REFRIG/FREEZER KITCHENAID KBFO42FTX03 Cleared clogged drain. All other functions test ok
Stan F.
MICROWAVE JENN-AIR JMC2430DP01 Installed w10524303 wire harness same problem still goes out called tech will send to engineer for review the will call me if not they will call customer ; O-emld tckt
Paul D.
MICROWAVE IKEA IBMS1455DS00 Installed parts need tested ok
Jerel L.
WASHER MAYTAG MHW5630HW0 Found f8e1 f0e5. Found hot water shut off. Ran cycle. Unit check ok
Stan F.
MICROWAVE WHIRLPOOL WML75011HZ2 Found sound on high setting told customer it’s the highest it can go and saw dust from installer clean it the best I can
Stan F.
DISHWASHER KITCHEN AID KUDS35FXSS3 Installed control panel ok
Stan F.
DISHWASHER KITCHEN-AID KDFE204ESS3 Installed wheel tested ok not rocking any more.
Karl G.
WSH FRT/LOAD WHIRLPOOL WFW6620HC0 KG 12/4 helper call complete
Karl G.
RANGE MAYTAG MGR8700DS2 KG 12/4 checked unit found soil on oven liner hard to remove. Customer states unit does not clean like her previous oven. Advised customer aqua lift does not heat as much as older units. Soil must be manually clean also when using aqua lift self clean cycle. Advised customer to contact MNF for aqua lift cleaning kit. Unit operating as designed
Karl G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "KG 12/4 checked unit found water droplets inside dishwasher upon arrival. Customer states inner dishwasher does not dry completely after cycle. Dishes are dry. Checked unit through diagnostic mode no error codes stored. Spoke to Bruce@techline, he advised it is normal to have droplets at end of cycle with plastic inner tub, advised customer run unit through additional y les to allow rinse aid to coat inner tub for better drying. Heating element turns on and heats properly. Unit operating as designed File# 7726553540 bruce"
Karl G.
DISHWASHER KITCHENAID KDTE234GPS0 KG 12/4 checked unit found water not draining from dishwasher. Drain hose connected to disposal that has knock out still in place. Removed drain hose and drain directly into sink. Unit drains properly. Advised customer installers have to correct installation for proper operation. Dishwasher operating as designed
Karl G.
OVEN WHIRLPOOL CWG3600AAB KG 12/4 checked oven found unit giving F3 error code. Control not receiving proper data from temp sensor. Control no longer available.
Karl G.
MICROWAVE WHIRLPOOL WMH32519FZ0 KG 12/4 checked unit found lights not going on when door is opened. Microwave works intermittently due to door switch failure. Replaced interlock switch kit. Unit operating as designed ; used 1 W11244494 (INTERLOCK) from stock
Gerry Q.
MICROWAVE KITCHENAID KMHC319ESS4 Helper job completed unit tested ok
Gerry Q.
WALL OVEN JENN AIR JBS7524BS-0 Blade convect motor was not spinning tech adjusted blade perform an oven cablibration unit tested ok door assy #W10586358
Wayne D.
REFRIGERATOR KITCHENAID KRFC302ESS00 Installed and ordered gasket; ordrng 1 W10830046 (gasket-fip)
Damian T.
REFRIGERATOR WHIRLPOOL MFD2561HES Checked and found unit has a broken mullion rail. ; ordrng 1 WP12722803B (rail-mulln)
Jason T.
REFRIG DRAWERS JENNAIR n/a "Made checks” found defective control panel & main board, order parts..; ordrng 1 W10788703 (CONTROL PANEL ) and 1 WPW10788697 (MAIN BOARD )"
Gerry Q.
DISHWASHER KITCHENAID KUDC10FXSS1 Float switch adjusted suds in the water unit tested ok tech advised customer not to used regular soap for rinse before going into the unit
Gerry Q.
MICROWAVE KITCHENAID KMHC319ESS0 Door switch adjusted unitvtested ok call back
Wayne D.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Adjusted freezer door
Jason T.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Replaced main control board, tested ok..."
Damian T.
WASHER WHIRLPOOL WFW5620HW0 "Replaced shock/damper assembly, balanced unit, rechecked functions and unit tested ok."
Wayne D.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 leveled unit Order and ship W11366475 bin customers will install
Marc M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Part installed unit tested and checked ok adjusters replaced no need for rails.
Marc M.
RANGE WHIRLPOOL JGS8850ADS Unit tested and checked ok board needed to complete repair board is no longer available nla.
Paul D.
DISHWASHER WHIRLPOOL WDF540PADM3 Checked unit found drain pump clogged cleared tested ok
Lewis G.
WASHER WHIRLPOOL WFW92HEFW0 Diagnosed unit and did all test re-calibrate it also and everything is working properly I should a lot of customer education on how to use the user interface and unit is working properly as should know defects found with unit......
Paul D.
MICROWAVE WHIRLPOOL WMH76719CS2 Help kage on microwave .tested ok
Felipe T.
DISHWASHER WHIRLPOOL WDF530PAYM5 "Ran diagnostic and cleared error code 2-1, checked heater test and results were ok. Added rinse aid to dispenser and applied sealant to vent assembly"
Elmer A.
WASHER MAYTAG MHW8630HW0 Sr#7726552463called WP checked operation damaged detergent pump; ordrng 1 W11316271 (motor-pump) and 1 W11316376 (SENSOR)
Gerry Q.
MICROWAVE JENN-AIR JMW3430WP02 R251BD recall installed unit tested ok tech noticed that control panel was not working
Eric S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Drawer adjustment
Eric S.
DISHWASHER KITCHENAID KUDE20IXSS6 Installed part tested unit it works ok
Eric S.
WASHER WHIRLPOOL WTW5000DW2 SR#7726554769 tested unit per tech support Unit working as designed
Elmer A.
WASHER WHIRLPOOL WTW8000DW5 Installed console checked operation ok.
Elmer A.
WASHER WHIRLPOOL WTW7500GW0 Installed control checked operation ok
Eric P.
ICEMAKER KITCHENAID KUIS15NRTB1 "Ep-unit does not produce ice. Ran diagnostics, did not have a frost pattern when testing the evaporator, cold to the touch but not cold enough. Unit needs rebuild. Quoted $1400.37, trip=$114.95,labor=$165.00, parts=$1033.41, tax=$87.01"
Elmer A.
WASHER WHIRLPOOL MVWX655DW1 Repaired inlet screen checked op.ok.
Frank G.
WASHER WHIRLPOOL WTW5000DW1 Will need to chisel off the old washplate to replaced basket hub assembly“S” code the washplate...***2count on return; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate)
Frank G.
WASHER WHIRLPOOL WFW75HEFW0 Use Authorization # WNGNJ00APL1MfrRef # 7725158383Oder parts below and return; ordrng 1 W10599356 (water inlet valve) and 1 W11044559 (hose) and 1 WPW10448876 (switch-wl)
Elmer A.
WASHER WHIRLPOOL WFW75HEFW0 "Checked operation machine ok ,need plumer drain clogged."
Elmer A.
WASHER WHIRLPOOL LSC8244EQ1 Installed coupling checked operation ok.; used 1 285753A (coupler) from stock
Aris S.
WASHER MAYTAG MVWB765FW1 "Need parts unit on a closet and no room to work, stock basket.; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10811957 (spin basket) and 1 W11032711 (washer)"
Aris S.
LAUNDRY MAYTAG MVWB766FW1 "Run unit on different cycle unit is working normal, problem is , unbalanced load,but machine is working normal"
Aris S.
OVEN WHIRLPOOL WFG515SOES0 "Unit need the spark module, but customer will get a new unit."
Aris S.
DISHWASHER KITCHENAID KDFE104DSS4 "Found a bad motor install one test it , is working good. I call up the office s code61361 for motor.; used 1 WPW10605057 (PUMP & MOTOR) from stock"
Aris S.
WASHER MAYTAG MHWE251YG00 "Clean up the drain pump, test it is working good"
Aris S.
RANGE AMANA AEP222VAW3 "Check unit is working normal, no problem was found."
Omar S.
WASHER WHIRLPOOL WFW5620HW0 Broken door strike need part.; ordrng 1 W11316914 (STRIKE)
Aris S.
WASHER MAYTAG MVWC565FW0 "Fixed a loose pulley, test it several times is working good"
Karl G.
WASHER MAYTAG MVWB766FW1 KG 12/4 installed control panel and door lid lock assm. Checked unit through diagnostic mode all components tested properly. Washer operating as designed
Moses D.
RANGE JENN-AIR JGS1450FP0 Made checks customer says had some short when turning bake drawer on spoke to tech line wants us replacing multiple parts SR 7726560515 and documented with Safety SR 7726522816; ordrng 1 W10541944 (ELEMENT ) and 1 W10580265 (HARNESS ) and 1 W10833885 (SENSOR) and 1 W10911847 (HARNESS MAIN) and 1 W11297271 (CONTROL)
Roberto C.
WASHER MAYTAG MVWC565FW1 Dead washer needs control ; ordrng 1 W11162438 (CONTROL )
Adrian R.
LAUNDRY WHIRLPOOL GHW9400PW4 "Remove coins from inside the drain pump housing, leave working fine."
Chris H.
OVEN WHIRLPOOL JDRP436HL00 CH - adjusted lh door hinge - tests good
Ken K.
REFRIGERATOR JENN-AIR JFC2290REM00 Replaced right side door gasket due to being ripped ; used 1 W10830046 (GASKET) from stock
Roberto C.
WSH FRT/LOAD WHIRLPOOL WFW6620HC0 Replace dispenser drawer test ok
Roberto C.
WASHER WHIRLPOOL WTW4915EW2 Control and pump dead washer 2cc no room to work ; ordrng 1 W10919003 (pump-water) and 1 W11124821 (CONTROL )
Roberto C.
WASHER MAYTAG MVWX655DW1 Inform customer about water inside washer/ this is normal/ must bill
Roberto C.
DRYER MAYTAG MGDC465HW0 Replace roollers test ok; used 1 349241T (roller) from stock
Roberto C.
WASHER MAYTAG MVWB765FW3 Won’t spin reset control run test ok
Roberto C.
DRYER WHIRLPOOL WGD4815EW2 Use my gas leak detector found no leaks inform cust must call their gas company provider to check for leaks
Paul D.
DISHWASHER WHIRLPOOL KUDJ230Y2 Checked unit found to much detergent in unit advised customer .
Eddy P.
WASHER WHIRLPOOL WFW70HEBW1 Dryer on top gas line is to short and in a built in closet. Replaced main board washer is now is working properly. Customer has problems connecting gas dryer with no vent at all Plummer said it’s a mayor valuation and will not connect.
Stoyan S.
OVEN KITCHENAID KEBS208SSS04 Helper completed
Ken K.
REFRIG/FREEZER KITCHEN AID KRMF706ESS01 "Replaced main control, UI and FC fan motor with thermistors due to unit not defrosting"
Marc M.
DISHWASHER JENN-AIR JDB9800CWS2 Unit tested and checked panel needed to complete repair no activity from panel cant select a cycle.; ordrng 1 W11179176 (PANEL BLACK )
Stoyan S.
RANGE JENN AIR JDS1750FP0 Replace defective trim all op ok
Damion M.
MICROWAVE WHIRLPOOL WMH31017FS0 Check microwave and found faulty door interlocks housing came out of place ... I installed new interlock and check left unit working has design...
Tim S.
WASHER WHIRLPOOL WFW85HEFW0 F9e1 error sr 7726550724. Requires 2 count; ordrng 1 W11201289 (ACU) and 1 WPW10605427 (pump-water)
Damian T.
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Adjusted, aligned fridge and freezer doors on unit. Unit ok."
Tim S.
WALL OVEN WHIRLPOOL WOD51ES4ES01 Replaced defective lower door hinges
Tim S.
REFRIGERATOR WHIRLPOOL WRS315SNHW01 Unit needs w11162443 draw . Part not covered/ Also service call not paid
Gabino P.
WASHER WHIRLPOOL WFW88HEAW0 Found code F801 Need valve broken ; ordrng 1 WPW10435242 (valve 84)
Gabino P.
WASHER MAYTAG MVWC555DW1 "Replace broken wash plate and leaking water and reset main board and check ok.; used 1 W10528947 (HUB), 1 W10902814 (WASHPLATE), and 1 W11210459 ("
Gabino P.
WASHER MAYTAG MVWX655DW1 "Replace transmission was leaking oil damage all parts and check ok.; used 1 W10528947 (HUB), 1 W10752187 (SCREWS ), and 1 W10876600 (PUMP) from stock"
Keyel H.
REFRIGERATOR WHIRLPOOL ER2MHKXPL01 "Thermostat was set to the warmer side instruct customer about temp settings, defective fresh food door order door, door NLA."
Paul D.
WALL OVEN KITCHEN AID KOSE500ESS02 Installed parts need tested ok
Wayne L.
DRYER MAYTAG MGDC215EW2 check unit didn’t verify any issues call tech line SR# 7726551547 Customer refused to pay service fee please bill customer service fee
Wayne L.
REFRIG/FREEZER WHIRLPOOL WRT311FZDW01 "Check unit,unit have a restriction order compressor that included filter drier ; ordrng 1 WPW10507886 (COMPRESSOR )"
Wayne L.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Check unit wire was broken under ice maker door repair broken wire call tech line SR7726552266 unit working fine i
Marc M.
OVEN WHIRLPOOL KODE300ESS Unit tested and checked panel replaced and tested ok stuck key err code. Meaning panel needed to be replaced.Replaced panel and tested ok.
Wayne L.
WASHER WHIRLPOOL WFW92HEFU Check unit drain pump was clogged repaired drain pump unit working fine
Kenly S.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 check and found that the compressor is defective; ordrng 1 W10507884 (COMPRESSOR ) and 1 W11256565 (EVAPORATORS ) and 1 WPW10233569 (TUBE)
Wayne L.
DRYER WHIRLPOOL WGD5000DW3 Check unit installed ignitor that was broken unit working fine ; used 1 279311 (ignitor) from stock
Clem S.
REFRIGERATOR JENN AIR JFC2089HES Intermittent compressor operation .decline part ; ordrng 1 W10160407 (compressor)
Clem S.
REFRIG/FREEZER IKEA IX5BBEXDS00 "Broken right door in hinge area ,order part ; ordrng 1 LW10721542 (dor-fip) and 1 WPW10470155 (cam-door)"
Kenny G.
REFRIGERATOR MAYTAG MFF2258FEZ01 Found damper is not working properly. ; ordrng 1 WPW10216622 (harns-wire) and 1 WPW10594330 (elect damper)
Ken K.
REFRIGERATOR KITCHENAID KRMF606ESS01 Replaced power supply board and main control due to unit saying power failed when there wasn’t
Kenny G.
WASHER WHIRLPOOL CHW9050AW Ran service mode tested for any issues mechanical found none.
Marc M.
REFREGERATOR WHIRLPOOL KRFC704FSS Tested unit which was a refrigerator explained to cx that the reason for the in accuracy was the water needing to be changed once she has done so measurements will be acute when water is called upon. Cx instruct.
Paul T.
REF T/M 18 CFFF MAYTAG MRT118FFFH01 "Checked unit, found control stuck in off position causing no cool. Was able to reset and unit kicked on and started cooling. Advised customer to monitor unit over next 24 hours. All test ok at this time."
Eddy P.
WASHER MAYTAG MVWC465HW2 Washer hose was too long. Elevated hose washer is working fine now but the basket has rust and stains the clothes need new basket ; ordrng 1 W11172199 (BASKET ASSY)
Darren S.
WASHER WHIRLPOOL WTW5000DW0 Error codes F5e1 ..f0e2 ..f8e1 .. ran diagnostics... calibrate unit... found no cold water to unit .. customer instruct .. Found wash plate loose .. secure wash plate ..
Darren S.
REFRIGERATOR MAYTAG MFF2055FRZ00 Secure ice maker arm ....
Mike D.
DISHWASHER KITCHENAID KDTE204ESS1 Replaced defective wash motor unit checked ok
Robert D.
DISHWASHER KITCHEN-AID KDTM354DSS5 Unit has faulty sump. Water fills and thats it. Ordering sump. ; ordrng 1 W10805015 (SUMP)
Kenly S.
WASHER WHIRLPOOL WFW88HEAW0 "check and found that the control board and drain pump are defective; ordrng 1 W10422888 (CONTROL BOARD ) and 1 WP8183270 (DOOR LATCH ) and 1 WPW10448876 (SENSOR, PRESSURE) and 1 WPW10515401 (PUMP WATER )"
Kenly S.
DISHWASHER WHIRLPOOL WDF750SAYW3 Check and found that the SUMP & MOTOR ASSEMBLY is broken and the control board is defective
Eddy P.
WASHER WHIRLPOOL WET4024HW0 Flood stop was on showed customer how to reset the switch
Damian T.
WASHER WHIRLPOOL WFW5090JW0 "Replaced ACU/timer, rechecked functions and unit tested ok."
Paul D.
DISHWASHER WHIRLPOOL WDF560SAFM2 Checked unit found wash motor bad replaced tested ok ; used 1 W11085683 (PUMMP & MOTOR) from stock
Enerve B.
DISHWASHER KITCHEN-AID KDPE234GPS0 "Checked unit ops; ,found water temperature not hot enough. Unit tested ok ,works as designed, customer will address water temp issue; Job Cmpltd"
Stoyan S.
RANGE WHIRLPOOL JGS8850ADB Cntrl panel not responding and not able to see full digit on display only half is working Order new; ordrng 1 74006387 (CLOCK ) and 1 WP74005739 (panl-cntrl)
Enerve B.
WASHER MAYTAG MVWB765FC3 "Checked out the washer,founded the failure of the soap dispenser and the housing,blockages.Repaired the soap dispenser and the housing,tested ok works as designed,also customer education as well about the unit."
Stoyan S.
RANGE JENN-AIR JGRP436WP02 Replace defective igniter broil Test it all op ok
Stoyan S.
DISHWASHER MAYTAG MDB7751AWS Water valve under sink closed and no water going into DW Open it Test it all op ok
Ken K.
REFRIGERATOR JENN-AIR JS42SEDBDA Replaced compressor board due to it not running
Robert D.
DRYER GAS MAYTAG MGDB765FC Vent is clogged with lint. Cust will have vent cleaned out.
Lewis G.
OVEN AMANA AGR5330BAS3 Combed out the gas valve which was good on the out the igniter which was also good tested unit for 120 V but was not going to the igniter need control electric board please review part number; ordrng 1 WPW10556708 (CONTROL-ELECTRIC)
Ken K.
REFRIGERATOR WHIRLPOOL KRFC704FPS03 Replaced ice maker cycled tested ok
Lewis G.
DISHWASHER WHIRLPOOL DU800DWGQ1 Diagnosing unit did a rinse cycle on this machine and water was leaking from the right side bottom door noticed all screws were loose causing the door and the inner part of the door to be open causing water leak when customer was using dishwasher tighten all screws and tested unit again leak issue was resolved.... tightened all door screws they were all loose.....also unit was not installed properly enabling door not to close properly but just enough where door lock works I just did unit so that the door closes completely and advise customer...
Omar S.
WASHER AMANA NTW4651BQ1 "02#Keep filling not responding also making noise when is AGT,need extra time 3CC; ordrng 1 W10671337 (cntrl-elec) and 1 W10721967 (drive pulley) and 1 W10780045 (suspension) and 1 W11035749 (gearcase) and 1 WPW10677715 (drive motor)"
Damian T.
MICROWAVE WHIRLPOOL WMHA9019HZ1 "Arrived and found unit unplugged. Plugged unit in, ran checks and found no issues. Advised client to call back if problem arises again."