Local Reviews

Dan Marc Appliance Rated 4.7 out of 5 stars based on 2100 customer reviews

Map of Aberdeen Township, NJ

Fast, Excellent




Review of Dan Marc Appliance


Map of Aberdeen Township, NJ

Great Service




Review of Dan Marc Appliance


Map of Denville, NJ

Manager




Review of Dan Marc Appliance


Map of Englewood, NJ

Freezer repair




Review of Dan Marc Appliance


Map of West Windsor Township, NJ

Still struggling




Review of Dan Marc Appliance

We had issue of refrigerator not cooling, technician came told compressor needs to be replaced, we replaced the compressor after a week problem starting coming back and now we have technician coming back to check.


Map of Washington, NJ

Good




Review of Dan Marc Appliance


Map of Mount Olive Township, NJ

good job




Review of Dan Marc Appliance

The tech was knowlegable solved the problem


Map of Mahwah, NJ

Reliable.




Review of Dan Marc Appliance


Map of Monmouth Beach, NJ

Technician was professional and courteous, but the machine does not work. He will need to come back - again.




Review of Dan Marc Appliance

The service was good but there is something wrong with the machine. Hard to give a high rating when the repair did not fix the problem.


Map of Warren, NJ

Rachel




Review of Dan Marc Appliance


Nabil




Review of Dan Marc Appliance

Very helpful


Sam




Review of Dan Marc Appliance

A good experience. Ken positioned filter to work better and secured Freezer handle correctly. On time and professional.


Great service and helpful service man!




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance


Very professional, excellent service




Review of Dan Marc Appliance


Never again




Review of Dan Marc Appliance

Over priced I felt taken advantage of. Difficult to schedule Even while just working a standard 9-5


Excellent service




Review of Dan Marc Appliance


Great service, Thanks!




Review of Dan Marc Appliance

Service was great!


Service with a smile




Review of Dan Marc Appliance

The representative was helpful and punctual. He appeared knowledgeable of company products.


Great Experience




Review of Dan Marc Appliance


Rosaria




Review of Dan Marc Appliance

Tyler was very helpful and takes the time to answer all my questions. He even adds information.


Great Service!




Review of Dan Marc Appliance


Not satisfied !!! and disappointment!!!




Review of Dan Marc Appliance

My unit still isn’t working right and when I called you guys instead of helping me and re-sending a workmen out you kicked the can down the road saying there’s nothing you can do about it but make another application by calling Home Depot!!! Can you please resolve this issue ?


Response from Dan Marc Appliance:

What you're being asked to do is contact Home Depot, or your contract company to schedule another appointment. When you have an extended service contract, that is the process. We don't make the process, but have to follow the guidelines that are set forth.


to check failing Kitchen Aid refrigerator (24 yrs old)




Review of Dan Marc Appliance

quick appointment. Good advice. reasonable price for visit. Nice fellow.


Courteous service




Review of Dan Marc Appliance


Great service, Awesome service




Review of Dan Marc Appliance

We will use them again


O




Review of Dan Marc Appliance

Ok experience


Efficient and knowing, problem solved




Review of Dan Marc Appliance

The repairman, Keyes, knew immediately what was wrong with my fridge, set about fixing it, and got the job done fast, cleanly and with no disruption to my household (two kids playing, me working). The problem had been bothering us for years but we had been hesitant to call a repair because we don’t have ties in this area. We don’t know anyone. Now we do. Keyel. Ask for him by name. I’m serious.


Refrigerator freezer door




Review of Dan Marc Appliance

Door still does not close entirely, can't be used to store food


excellent serviceman




Review of Dan Marc Appliance

polite, knowledgeable, and informative gentleman


Review




Review of Dan Marc Appliance


banging in new ovn




Review of Dan Marc Appliance

tech person very open and honest although problem was not totally resolved he did reinstall bottom tray which was loose and explained mfg. using thin metal caused expansion and contraction caused banging recommended trying run oven at highest heat for 1hr or so


Friendly service




Review of Dan Marc Appliance


Manager




Review of Dan Marc Appliance


Husband & I agree - EVERYTHING great!!!




Review of Dan Marc Appliance

Ken exceptional. Dan Marc can be very proud to have him represent the company!!


Great service




Review of Dan Marc Appliance

Jose was great


Bad service




Review of Dan Marc Appliance


Response from Dan Marc Appliance:

We dispatched a tech to your home ad could not duplicate the issue you were having. We've noticed you've contacted us to come back, since the initial visit, which we are glad to do. It's hard to repair something, if we don't witness the failure. Guessing at it and just throwing parts in, when we are unsure, is not the method we do things, and hope you understand our position. We understand it's an inconvenience to you, but strive to repair your appliance properly, without any unnecessary costs


Great service




Review of Dan Marc Appliance


Misc




Review of Dan Marc Appliance

Ken is a GREAT person and tech.....


Excellent service




Review of Dan Marc Appliance

Arrived on time; explained nature of problem clearly; was polite and worked quickly.


Great!




Review of Dan Marc Appliance


Great Service




Review of Dan Marc Appliance

Fast and friendly


Good service




Review of Dan Marc Appliance


Great service. Polite and knowledgeable




Review of Dan Marc Appliance

Great experience. He’s an asset to your company.


Professional and fast




Review of Dan Marc Appliance


Great Service




Review of Dan Marc Appliance


great service




Review of Dan Marc Appliance


Very pleased




Review of Dan Marc Appliance

I was very impressed with the young man who came to service my refrigerator. He was polite, professional, knowledgeable and personal. He greeted me and shook my hand. He explained how my particular refrigerator worked. He answered all of my questions. All repairmen should be like him.


Great Service




Review of Dan Marc Appliance

Brian took the time the explain what needed to be replaced and how long it would take.


Great technician!




Review of Dan Marc Appliance

Great experience overall. Knowledgeable, on time, polite.


Pete




Review of Dan Marc Appliance

Excellent


Mary




Review of Dan Marc Appliance

Excellent


Sandi




Review of Dan Marc Appliance

I had a window from 1-4. I called around 3 to find out when they were coming and the woman said the technician was running a little late and it would be after 4. I said I would wait. He came after 6 and diagnosed the problem quickly (10 minutes) and I paid him for the service. I was extremely unhappy about taking the day off of work for an afternoon appointment that never happened. It is extremely inconsiderate. SOMEONE SHOULD HAVE CALLED ME TO LET ME KNOW THEY WERE RUNNING LATE AND IT WOULDNT HAVE BEEN A COMPLETE WASTE OF MY DAY. A simple phone call would have been welcome and have saved me all the aggravation. I should be reimbursed for partial fee that I paid at the very least.


Steven




Review of Dan Marc Appliance


Easy to work with!




Review of Dan Marc Appliance

Fast and courteous.


Great srvice but wish it culd have been more convenient and sooner




Review of Dan Marc Appliance

I called in on Saturday with a problem with my freezer. Unfortunately I was not able to get an appointment until Tuesday afternoon between 2 and 5 pm. The time was very inconvenient and I wish that I was able to get an earlier day for the technician to come out. The technician was wonderful, very professional and knowledgeable about my issue.


Great service Excellent Technician




Review of Dan Marc Appliance

Great Technician Very pleasant to deal with.Good Experience


Lauren




Review of Dan Marc Appliance

One of the best service calls. Like the booties for his shoes. Very pleasant man.


Great service




Review of Dan Marc Appliance

Prompt, knowledgeable


Great service!!




Review of Dan Marc Appliance

On time and very neat!


Great service




Review of Dan Marc Appliance

Felipe was a great technician... knew what was needed and speedily fixed my problem. My only complaint is that I scheduled service a week in advance, and then received a call the day before that they wanted to delay it because they didn't have the part, but I had scheduled the day off and had other service persons coming that day, so I needed to have a second appointment, which was pretty inconvenient, since I had scheduled a week in advance, and it was apparent that I would have needed the part. That is NOT Felipe's fault however - that's a corporate/management issue.


Great service




Review of Dan Marc Appliance


Good job




Review of Dan Marc Appliance

Your guy did good job. He worked fast and clean


Janine carter




Review of Dan Marc Appliance


Very professional, a credit to the organization




Review of Dan Marc Appliance

Excellent


Go service




Review of Dan Marc Appliance


On time




Review of Dan Marc Appliance

Very informative


Good Service knowledgeable and professional




Review of Dan Marc Appliance


good service




Review of Dan Marc Appliance


Great service. Technician (Jorel) was terrific




Review of Dan Marc Appliance


The repair man was awsome.




Review of Dan Marc Appliance

The repair man was excellent, very pleasant. When I told him, the no so good experience I had when calling the De Mar for information on my appointment he apologize for it.


Great Service




Review of Dan Marc Appliance

I’m satisfied with professional technician and great service.


Great service!




Review of Dan Marc Appliance


Really good service




Review of Dan Marc Appliance


great service




Review of Dan Marc Appliance


KitchenAid




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance


Exceptional service




Review of Dan Marc Appliance

The entire experience exceeded my expectations. I would definitely call them again. The technician was highly skilled and knowledgeable.


Great service guy but horrible company




Review of Dan Marc Appliance

Had service guy come April 26th didn’t get my freezer fixed till June 21st good luck people company is horrible and don’t care about customers but the service guy that eventually fixed freezer was very nice n helpful


Kevin




Review of Dan Marc Appliance

Great guy very nice no what he was doing


Great service courteous technician




Review of Dan Marc Appliance


thedon088




Review of Dan Marc Appliance


Great service man




Review of Dan Marc Appliance


microwave repair




Review of Dan Marc Appliance

excellent experience. A bit expensive but I you get what you pay for.


Great service




Review of Dan Marc Appliance


Dishwasher




Review of Dan Marc Appliance


Control Panel Replacement




Review of Dan Marc Appliance

Excellent service


Great job!




Review of Dan Marc Appliance

Keyel is the Doctor of fridge repairs!


Great service




Review of Dan Marc Appliance

Right on time fixed my dryer and very courteous


Great Service




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance


Linda




Review of Dan Marc Appliance


Nice serviceman but machine is still broken




Review of Dan Marc Appliance

My machine is now no longer able to be used. It was serviced for a leak twice in one week and now the gasket has popped off the machine completely and needs yet another service call since it is not NOT ABLE TO BE USED. Since the serviceman is not in our area we have NO FLEXIBILITY as to the time of service. I work and cannot be taking off 3 days a week to have my machine fixed!!!!!!!!!!!!!


Catherine




Review of Dan Marc Appliance

Excellent


Felt Problem Was Misdiagnosed




Review of Dan Marc Appliance

After paying over $350 for ice maker repair, two days later the ice maker was not working again. Came back and stated the ice maker was "not working for a different reason" which would now cost an additional $223 to repair (including another $135 in labor). Called company to discuss as I think the problem was misdiagnosed on the initial visit and felt it was unfair to charge additional labor. Company was totally unhelpful and unwilling to even discuss.


Excellent service




Review of Dan Marc Appliance

Very professional


Microwave door & dishwasher




Review of Dan Marc Appliance

Great service!


Great service. Ken is very knowledgeable & helpful.




Review of Dan Marc Appliance


Great technician




Review of Dan Marc Appliance


Great Service




Review of Dan Marc Appliance

Issue resolved easily - Marc is very friendly and knowledgeable


great service-well informed repairman




Review of Dan Marc Appliance

my only con, was the high price of parts(half of what we paid for the appliance). After contacting Kitchen Aid they agreed to cover all costs, since the appliance was only 18 months old.


Deepa




Review of Dan Marc Appliance

Great service. Knowledgeable technician


Unhappy with 3 hour window and not being more accommodating to people’s personal schedules




Review of Dan Marc Appliance


Williams




Review of Dan Marc Appliance


Excellent service




Review of Dan Marc Appliance


very good service




Review of Dan Marc Appliance

Dennis knew what he was doing and solved the problem with the stove immediately. However, Whirlpool kept sending him back with the wrong parts.


A true professional and awesome service




Review of Dan Marc Appliance

Lewis took his time to troubleshoot my dishwasher explained everything that needed to done. Ordered the part and made sure everything was done as quickly as possible to minimize any disruption. He was an absolute pleasure to deal with and a true professional.


Damon




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

My experience with Dan Marc and your repairman Brian H. was wonderful. I would highly recommend and request Brian H. for my next service call.


Great Service




Review of Dan Marc Appliance


Knew his job




Review of Dan Marc Appliance

Grateful


Sam Cordero




Review of Dan Marc Appliance

Good Man


Good Job!




Review of Dan Marc Appliance

I was very happy with the fact that the service person arrived earlier than scheduled which is great!


Great service




Review of Dan Marc Appliance

Was friendly and fixed my machine very quickly


Fantastic service guy




Review of Dan Marc Appliance

Your technician explained everything he was seeing regarding the diagnosis. When he fixed the machine he was not only fast he was extremely thorough. Wish you could repair my Frigidaire.


I have had water leaking problems fir over 2 years (since I bought the home). When Chris arrived he was confident he could stop the leak and solve th




Review of Dan Marc Appliance

Chris was professional, thorough and efficient. It has been 3 days and so far no water leakage. He figured out the problem, replaced the part and cleaned up after. Hoping no more issues and I can enjoy my Kitchen-Aid refrigerator. Appreciated his knowledge and competence.


Great communication, timely, efficient, helpful




Review of Dan Marc Appliance


Excellent service




Review of Dan Marc Appliance

Everything fixed


Great service




Review of Dan Marc Appliance

Well done


SERVICE REVIEW




Review of Dan Marc Appliance

Tech arrived on time. He was knowledgeable, friendly and service oriented.He explained everything in detail. He diagnosed and corrected the problem .


Excellent service




Review of Dan Marc Appliance


On time and was able to fix problem quick.




Review of Dan Marc Appliance


NoY




Review of Dan Marc Appliance

The customer service handling the phone calls was excellent. The repair service was terrible. The repair person concluded that the washer was unbalanced and that is causing the drum to hit the side of the washer. I can tell you that the washer didn't have that problem for a year and a half. He left without looking into the washer machinery at all. The washer is still making a lound noise. I have to place another call to have someone look at the machine again.


Efficient




Review of Dan Marc Appliance

Came in, spotted the problem, fixed it!


Very good service




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance


terrible attitude who came! We were shocked




Review of Dan Marc Appliance

I wasnt home but my husbnad was so upset with the guy that came he wanted me to call the company to complain. He said the guy was So rude and had a terrbile attitude- he never encountered such behavior from a tech. Just sharing


Excellent service from Dan Marc and employees




Review of Dan Marc Appliance

Tim came right on time. He was most efficient and pleasant. Explained my problem with the refrigerator (which was NOT even year old. Ordered the part a came on time to replace the part. Excellent service from Tim and Dan Marc.


Excellent service




Review of Dan Marc Appliance

Technician was knowledgeable and thorough.


Judy




Review of Dan Marc Appliance

Guy was excellent and very informative and very nice and professional


Great prompt professional efficient proficient service.




Review of Dan Marc Appliance

So happy to have found this great appliance repair company!


Took too long to fix




Review of Dan Marc Appliance

Too many visits for a defrost problem. Parts for common problems should be available to service person.


Outstanding service!!




Review of Dan Marc Appliance

Well informed of their arrival time, identified the problem and resolved the issue with our appliance.


Excellent




Review of Dan Marc Appliance

Can’t really comment on price since repair was covered under warranty.


Icemaker




Review of Dan Marc Appliance

The second time I've called on Dan Marc for service on older appliances. Edwin is knowledgeable, courteous and has a sense of humor.


Great service!




Review of Dan Marc Appliance


Justine




Review of Dan Marc Appliance

Technician was very knowledgeable and patient


Repair




Review of Dan Marc Appliance


Review




Review of Dan Marc Appliance

Great company


Excellent service




Review of Dan Marc Appliance

Derrell was very efficient and caring. I had a strange problem - my washing machine did not start 4 out of 5 times. He instantly realized that there was something wrong with the lid. Based on the error codes he ordered a new latch & computer. When that didn't solve the problem, he ordered a new lid. Realizing that I would be without a usable machine for a week (lids are not a well-stocked item), he told me how to lean on the lid so the machine would work. Now the machine works. The washing machine was under warranty, so there was no cost involved.


Fast service




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance


Great Service!




Review of Dan Marc Appliance


Many Factory Defects: Expensive Dishwasher




Review of Dan Marc Appliance

Repair Tech was awesome: Kenny of Dan Marc would not surrender! But my expensive KitchenAid dishwasher was a challenge. I don’t think I’d purchase another again.


Professional Service




Review of Dan Marc Appliance

Serviceman arrived on time, repaired our washer with no difficulty. He knew what he was doing, explained to us what the problem was that it was a common assembly that goes bad nothing that we did. He was a professional, knew his job, I was impressed.


ZZZ




Review of Dan Marc Appliance


Great service




Review of Dan Marc Appliance

Everything went fine


nice guy, bad news




Review of Dan Marc Appliance

Robbie was very nice, came on time, did a professional assessment of our refrigerator problem, and then gave us the bad news: too old to be repaired! No parts available, etc (fridge was purchased to 1991). So of course I think the service call charge was a tad on the high side! But I would call "Dan Marc" again if I had a service problem, because arranging the appointment and the speed and professionalism of the service was very good.


Fix appliance




Review of Dan Marc Appliance

Great service good workers


Great Service




Review of Dan Marc Appliance


Totally awesome




Review of Dan Marc Appliance


Barbara




Review of Dan Marc Appliance


David




Review of Dan Marc Appliance

Exceptional service professional-responsive and cordial, his visit was our pleasure.


Great service




Review of Dan Marc Appliance


Dryer Repair




Review of Dan Marc Appliance

Technician was polite and diagnosed the problem quickly. I paid cash for the service but they still sent me an invoice. I am still waiting for a copy of my paid in full receipt.


Nice service man




Review of Dan Marc Appliance

Unfortunately, he couldn’t fix our problem because parts are no longer available. He was a very nice man, though. Very courteous.


Quick response for service




Review of Dan Marc Appliance

Very quick service after making the call to Maytag- prompt arrival at the time expected


Quick acting/very responsive




Review of Dan Marc Appliance


Excellent Professional Service




Review of Dan Marc Appliance

The gentleman explained what was wrong and how to correct it in the future He was very patient as I was taking care of an 8 week old puppy!


Fast diagnosis of problem




Review of Dan Marc Appliance


Good repair




Review of Dan Marc Appliance

Did not get night before call advisin of appointment time (twice)


Great Service and very helpful




Review of Dan Marc Appliance

Mom said was very helpful and most of all she was happy it was fixed, Thank You


Great service




Review of Dan Marc Appliance

Everything went well


warranty repair




Review of Dan Marc Appliance

time will tell if the repair fixed the problem!


exellent swervice




Review of Dan Marc Appliance

Vincent arrived right before the scheduled time. He was knowledgeable about the product( Whirlpool range). and was able to impart the necessary information about this new product to us. Vincent made this service call pleasnt..


Third Visit




Review of Dan Marc Appliance

Better analysis of (1st) technician's second visit could have resolved issue without requiring third visit.


Linda




Review of Dan Marc Appliance

This was the second time Keyel repaired my refrigerator and was very pleasant and very knowledgeable of fixing the problems twice. I would highly recommend his service.


Stephen




Review of Dan Marc Appliance


Professional Service




Review of Dan Marc Appliance

I found the technician to be professional and polite and took great care to perform the repairs properly.


Great




Review of Dan Marc Appliance

He fixed my washing machine very very nice man


Professional and Knowledgeable




Review of Dan Marc Appliance

Identified and fixed the problem quickly (which was broken glass that had worked its way to the drainage motor). Also, showed me how to clean filter. First wash after visit was as quiet and clean as when new. Very pleased.


Nice guy, knew what problem was. Right away




Review of Dan Marc Appliance

I wasn’t home when frank arrived, my husband was home and he said he was a nice guy and knew right away what the problem was with the dryer- new heating coils. Thanks frank For your help!


Thank you




Review of Dan Marc Appliance


Wonderful service




Review of Dan Marc Appliance

Efrain was a great technician. Very knowledgeable and polite. Great and speedy service


Washing machine




Review of Dan Marc Appliance

Very pleasant


Very Professional




Review of Dan Marc Appliance

I received excellent service


Great service




Review of Dan Marc Appliance

Jason was great!


Svetlana




Review of Dan Marc Appliance

Great service


Worse service ever




Review of Dan Marc Appliance

Worse customer service ever. They even lie about things.


Dan




Review of Dan Marc Appliance

The tech was very knowledgeable and informative with my appliance. In addition , the tech was very polite , professional an had a professional appearance Thank you


Great service tech, Eddy P!




Review of Dan Marc Appliance

Eddy was thorough and professional.


Excellent Service




Review of Dan Marc Appliance

Eric, the technician, is very polite, and very conscientious. He listens to the customer and performs his duties in a very professional manner.


GOOD SERVICE




Review of Dan Marc Appliance


Great




Review of Dan Marc Appliance

Very professional.. Great service


Very Helpful




Review of Dan Marc Appliance

Jose was very prompt and knew exactly what was wrong with our machine.


Good service / bad scheduling




Review of Dan Marc Appliance

The Dan Marc scheduling system has a fundamental flaw. The automated message does not update based on when it is played. It assumes it is only heard the day before, ie it will always say “your window is tomorrow between X and Y”. It should simply state the date of the appointment instead of the generic ‘tomorrow’. That would eliminate confusion entirely. This caused me to miss an appointment, after the technician was still not on site and I called back the scheduling number. After hearing that the appointment was “for tomorrow”, I reasonably assumed it had been rescheduled for the next day. In fact it had not, the tech showed up late but I was no longer at home. We had to reschedule it a week later and I had to stay home from work another day.


Quick and Easy




Review of Dan Marc Appliance

I had a great experience with Dan Marc Appliance servicing a malfunctioning washer. It was quick and easy and the technician was helpful and informative.


Excellent service - rated 5




Review of Dan Marc Appliance

Excellent service - very knowledgeable. The highest rating: 5


Great technician service , poor quality in washing machine.




Review of Dan Marc Appliance

Washing machine could not be repaired. However, service technician was very pleasant, helpful and professional each visit.


Wonderful company!!




Review of Dan Marc Appliance


Maureen




Review of Dan Marc Appliance


Great work




Review of Dan Marc Appliance


Mikem




Review of Dan Marc Appliance


good service




Review of Dan Marc Appliance

came asap


Mark




Review of Dan Marc Appliance

Terrible


Claudia




Review of Dan Marc Appliance

Very good experience Tyler was very knowledgeable and efficient. He did a superb job.


Great service




Review of Dan Marc Appliance

Great service. No issues. Very easy to book and change if necessary


Horrible Experience




Review of Dan Marc Appliance

The serviceman was rude and disrespectful.. He kept claiming I do not clean my dryer vent after each use, even though the vent screen was clean, upon review. When I told him I did clean it as well as am required, per home owner association rules to have the vent cleaned every 2 years. He ignored my statements and placed this claim on the invoice. I would never recommend this service again.


Great Servie




Review of Dan Marc Appliance

Warranty sevice. Machine is working beautifully now!


Annie




Review of Dan Marc Appliance

Very good and courteous service!!


Karl G.

Karl G.

WASHER MAYTAG MVWB765FW1 KG 6/25 checked unit found control not responding and lid switch is not engaging to tested unit through diagnostic mode; ordrng 1 W10810403 (lid lock assy) and 1 W11135392 (cntrl-elec)

Near Paff Pl, Scotch Plains, NJ 07076
Karl G.

Karl G.

WASHER MAYTAG MVWC565FW1 KG 6/25 checked unit found power to control bit does not turn on. Needs new control board; ordrng 1 W11162438 (cntrl-elec)

Near Patricia Ave, Woodbridge Township, NJ 07067
Karl G.

Karl G.

WASHER WHIRLPOOL WTW8000DW0 "KG 6/25 checked unit found washer making grinding and clocking noise when turning. Fastened motor rotor, unit still noisy, needs new transmission replacement. Customer will contact MNF to try and get concession for repair. No additional repairs required at this time"

Near Prospect Ave, Scotch Plains, NJ 07076
Chris H.

Chris H.

DISHWASHER KITCHENAID KDTE104ESS1 CH - customer met me at the door and said that she told WP cust serv that she is unwilling to pay for service and she believes that servic should be covered despite unit being out of warranty. Customer declined service

Near Century Dr, West Long Branch, NJ 07764
Chris H.

Chris H.

WASHER WHIRLPOOL WFW8620HW1 "CH - unit has goods issue date of 6/6/19 - unit is iw. Customer states that unit was just installed and after running unit, it shook so violently that it cracked a pipe on the wall behind it. Found top lh shipping bolt was left in during installation - the other three shipping bolts were removed. Unit has cosmetic damage to rear of top panel, and stator motor is binding up when drum is rotated. As this is an installation issue that damagd the unit and caused damage to the customer’s plumbing, and unit is within first 30 days from dop, customer is contacting the retailer to resolve - will call in if unit is not replaced by retailer - if repair is required, unit will need new top {WPW10208373}, stator {W11316054}, and rotor {W11314361}."

Near Bradley Terrace, Belmar, NJ 07719
Sam C.

Sam C.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 Troubleshoot unit failed on electronic control installed a new board control cycle check; used 1 WPW10503278 () from stock

Near Chelsea Ct, Saddle Brook, NJ 07663
Karl G.

Karl G.

WASHER AMANA NTW4516FW3 KG 6/25 checked washer found unit not level causing tub to go off balance then stops mid cycle. Water hoses connected in reverse. Customer has to have installation corrected for proper operation. Washer operating as designed

Near Smith St, Perth Amboy, NJ 08861
Vlad C.

Vlad C.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Needs parts... Any time after 9AM. Tech Please call customer twice b4 arrival.; ordrng 2 WPW10120018 (SLIDE, DOOR)s"

Near Castle Hill Ave, The Bronx, NY 10473
Chris H.

Chris H.

DRYER WHIRLPOOL WGD8500DC4 "CH - found a screw - not from the unit - in blower wheel duct. Blower wheel is broken. Unit needs new blower wheel {WP697772}, motor {W11105178}, and lint screen {W10859086}, extra time on return; ordrng 1 W10859086 (SCREEN) and 1 W11105178 (MOTOR) and 1 WP697772 (BLOWER WHEEL)"

Near Birch Ave, Wanamassa, NJ 07712
Adrian R.

Adrian R.

REFRIGERATOR WHIRLPOOL WRT134TFDB00 "Replace the evaporator fan motor, leave working properly ; used 1 2315539 (MOTOR-EVAP) from stock"

Near Cherry St, New York, NY 10002
Aris S.

Aris S.

DRYER WHIRLPOOL LTG5243DQB Need parts ; ordrng 1 WP3406108 (DOOR SWITCH )

Near Legate Ave, Staten Island, NY 10312
Dennis B.

Dennis B.

MICROWAVE KITCHENAID KOCE500ESS08 Db unit had f9 e0 miss wired cleared code tested unit unit ran to specs empty new construction

Near Cannon St, North Brunswick Township, NJ 08902
Chris H.

Chris H.

REFRIGERATOR WHIRLPOOL GSS30C6EYY02 CH - customer canceled service

Near Grassmere Avenue, Interlaken, NJ 07712
Adrian R.

Adrian R.

DISHWASHER MAYTAG MDB4609AWS4 "Check and found that there’s no leaks whatsoever, the dishwasher is working properly."

Near Pine St, New York, NY 10005
Karl G.

Karl G.

WASHER WHIRLPOOL WTW5000DW1 "KG 6/25 checked washer found tub stuck in sideward position. Tub went off balance causing it to bang around, adjusted tub to proper position. Unit spinning and operating properly.David SR# 7725188802"

Near South St, Summit, NJ 07901
Adrian R.

Adrian R.

DRYER EL AMANA NTW4526FW2 Need a drain pump.; ordrng 1 W10919003 (DRAIN PUMP )

Near Avenue A, New York, NY 10009
Karl G.

Karl G.

WASHER WHIRLPOOL WTW4816FW2 "KG 6/25 checked washer found unit very noisy when spinning. Removed inner tub and found metal piece from clothing inside tub assm. Removed object, tested unit through cycle. Washer operating as designed"

Near Hampden St, Linden, NJ 07036
Adrian R.

Adrian R.

DISHWASHER KITCHEN AID KUDP01FLSS6 Replace the door link kit leave working fine.; used 1 8194001 (Link) from stock

Near Murray Street, New York, NY 10007
Vlad C.

Vlad C.

REFRIGERATOR AMANA ASD2575BRW01 "Needs parts...; ordrng 1 WPW10153550 (EXTENSION, DRAIN FITTING)"

Near Lafayette Ave, The Bronx, NY 10473
Vlad C.

Vlad C.

WASHER AMANA NTW4516FW2 "Reseted main control board. Inspected for proper function. Working fine now. Door lock, Main control board."

Near Randall Ave, The Bronx, NY 10473
Karl G.

Karl G.

WASHER WHIRLPOOL WTW5000DW2 KG 6/25 checked washer found inner basket out of balance creating banging noise when spiining. Repaired and adjusted tub to proper position. Tested washer through diagnostic. Washer operating as designed

Near Daniel St, South Plainfield, NJ 07080
Eric P.

Eric P.

WASHER WHIRLPOOL WTW5000DW1 "Ep-met in the driveway by customer,stated they canceled call 6hrs after it was made on sunday"

Near Roslyn Ct, Long Branch, NJ 07740
Aris S.

Aris S.

REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Install parts test it is working normal

Near 8th St, North Bergen, NJ 07047
Dennis B.

Dennis B.

REFRIG/FREEZER KITCHENAID KRSC500ESS00 Db ff drain was clogged cleared clog tested unit unit ran to specs

Near Idlebrook Ln, Aberdeen Township, NJ 07747
Dennis B.

Dennis B.

KITCHEN WHIRLPOOL WFG320M0BS3 Db range has f3 fault sensor unit needs following arts; ordrng 1 W11126814 (cntrl-elec) and 1 WPW10181986 (sensor)

Near Church St, Matawan, NJ 07747
Adrian R.

Adrian R.

REFRIGERATOR WHIRLPOOL ED20PKXYW01 "Install the freezer door gasket and the door closer, but the refrigerator door gasket is incorrect need to reorder the refrigerator door gasket ; schdld next appmnt for 6/27 THU !"

Near E Broadway, New York, NY 10002
Eric P.

Eric P.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Ep-unit has multiple issues that will impact cooling and ice production. Faulty pantry U/I, mullion that doesnt close properly and bad freezer door( gasket falls out of expanded liner gap-currently i taped it in place). Ordering (1) W11199439 cntrl-elec, (1) LW10564038 SERVICE-FZDW,29,SS,XXL FIP, (1) W10407216 GASKET-DOOR,AP,FZDW, (1) W10849525 rail-mulln; ordrng 1 LW10564038 (SERVICE-FZDW,29,SS,XXL FIP) and 1 W10407216 (GASKET-DOOR,AP,FZDW) and 1 W10849525 (RAIL-MULLN) and 1 W11199439 (CNTRL-ELEC)"

Near Blue Point Cove, Oceanport, NJ 07757
Vlad C.

Vlad C.

DRYER EL WHIRLPOOL LDR3822PQ2 Part inst. Inspected for proper function. Working fine now.; used 1 WP3392519 (FUSE) from stock

Near Castle Hill Ave, The Bronx, NY 10473
Aris S.

Aris S.

RANGE KITCHEN AID KSGB900ESS0 Install parts test it is working good

Near Grantwood Ave, Staten Island, NY 10312
Adrian R.

Adrian R.

DRYER EL WHIRLPOOL LDR3822PQ2 Replace dryer door latch assembly leave working fine ; used 1 LATCH (279570) from stock

Near Madison St, New York, NY 10002
Brian H.

Brian H.

OVEN JENN-AIR JJW2430DP02 "Replaced UI, working ok. ACU not needed, returning new and unused."

Near Exeter Way, Holmdel, NJ 07733
Dennis B.

Dennis B.

REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 Db tested unit unit ran to specs ff sec is all pushed up against the wall went over airflow with customer

Near Addington Ct, East Brunswick, NJ 08816
Eric P.

Eric P.

WASHER WHIRLPOOL WFW94HEXW2 "Ep-unit has a repeat of the F8E2(dispenser system error). Preordering (1) WPW10352973 switch-dis, (1) W10427967 control unit-central,(1) 2nd man, (3) extra time. Unit is stacked in a corner with cabinets on left and window on right; ordrng 1 2NDMAN and 3 EXTRATIMEs and 1 W10427967 (CONTROL UNIT-CENTRAL) and 1 WPW10352973 (SWITCH-DIS)"

Near Hoyt St, Long Branch, NJ 07740
Brian H.

Brian H.

ICEMAKER KITCHENAID KUID308ESS2 "Replaced UI, unit working ok. ACU not needed, returning new and unused."

Near River Ave, Monmouth Beach, NJ 07750
Dennis B.

Dennis B.

WASHER MAYTAG MHW6000XW0 Db tested unit unit ran to specs unit needed drain clean out

Near Magellan Way, Franklin Township, NJ 08823
Brian H.

Brian H.

DRYER - GAS WHIRLPOOL WGD8500BW0 Diagnosed working ok.

Near Freesia Ct, Holmdel, NJ 07733
Brian H.

Brian H.

WASHER MAYTAG MVWB765FW1 "Replaced parts, working ok"

Near Tall Timber Rd, Middletown, NJ 07748
Dennis B.

Dennis B.

REFRIGERATOR WHIRLPOOL WRF736SDAM12 Db unit has ice maker cant find home position unit needs; ordrng 1 WPW10764668 (ice maker)

Near Euclid Ave, Matawan, NJ 07747
Dennis B.

Dennis B.

WASHER WHIRLPOOL WTW5000DW2 Db unit needs following parts ; ordrng 1 W10876600 (drain pump)

Near Pennsylvania Way, North Brunswick Township, NJ 08902
Clem S.

Clem S.

REFRIG/FREEZER JENN AIR JF36NXFXDE01 "Wrong part in home ,reorder part ; ordrng 1 W10782236 (dor-fip)"

Near W 70th St, New York, NY 10023
Eric P.

Eric P.

DRYER WHIRLPOOL WGD6620HW0 "Ep-plugged unit in( off for 5 days), powered right up. Checked for error codes-F3E3(Inlet Thermistor Open/Shor ted)performed test#4-thermistor ohmed correctly. Tested voltage and polarity at outlet-good. Continuity in power cord"

Near Clearview Dr, Tinton Falls, NJ 07724
Wayne D.

Wayne D.

REFRIGERATOR WHIRLPOOL MRT118FFFH01 Instruct customer on food storage and keeping food away from supply vent

Near 61st St, Brooklyn, NY 11220
Brian H.

Brian H.

WASHER WHIRLPOOL WTW4816FW2 "Unit diagnosed working ok. Drain hose is cracked and leaking, advised cons this is not covered under manufacturers warranty."

Near Parmly Rd, Tinton Falls, NJ 07724
Wayne D.

Wayne D.

REFRIG/FREEZER JENN-AIR JFC2290REM00 checked unit and functions; all ok; Instruct cust on humidity control ; Job Cmpltd

Near Sterling Pl, Brooklyn, NY 11238
Paul T.

Paul T.

DISHWASHER KITCHENAID KUDS30IVSS3 "Checked over unit, found console not responding properly when try to activate, also sump motor and pump weak and not pushing water through properly, will order; ordrng 1 WPW10250018 (CONSOLE SS) and 1 WPW10348269 (PUMP) and 1 WPW10780877 (SUMP MOTOR)"

Near Empire Ave, Queens, NY 11691
Trevor B.

Trevor B.

OVEN WHIRLPOOL WOS51EC0HS01 "TB- Installed new blower fan and appliance manager. Previous issue corrected. During repair, light socket was damaged. Needs replacement light socket.; ordrng 1 WPW10734063 (LIGHT SOCKET )"

Near Hawk Dr, West Windsor Township, NJ 08550
Karl G.

Karl G.

REFRIG/FREEZER WHIRLPOOL KSC24C8EYP02 KG 6/25 checked unit found evaporator frosting over. Evaporator installed 1 month ago. Needs new evaporator again. Seal system repair 2 CC; ordrng 1 WPW10643261 (evaporator)

Near Cornell Rd, Cranford, NJ 07016
Clem S.

Clem S.

DRYER WHIRLPOOL DDDDCCV "Defective thermal fuse and loose connection to motor ,order part . Test okay ; used 1 3390719 (thermal fuse) from stock"

Near Beekman Pl, New York, NY 10022
Wayne D.

Wayne D.

REFRIG/FREEZER WHIRLPOOL WRT311FZDT01 Replaced air tower

Near E 64th St, Brooklyn, NY 11234
Peter B.

Peter B.

WASHER WHIRLPOOL WTW5000DW2 "Check unit found out of sequencing recalibrate tested functions fine,water supply is very low take a very long time to fill."

Near Astoria Blvd, Queens, NY 11102
Brian H.

Brian H.

DISHWASHER JENN-AIR JDB9800CWP2 "Replaced UI, unit working ok. ACU not needed, returning new and unused."

Near Windermere Rd, Middletown, NJ 07738
Clem S.

Clem S.

REF BOT/MT 19CF WHIRLPOOL WRF560SMYW "Replaced parts ,test okay"

Near East 86th St, New York, NY 10028
Paul T.

Paul T.

REFRIG/FREEZER WHIRLPOOL WFG505M0BS0 "Installed all parts on u it, tested with customer and all test and check ok."

Near Beach 57th St, Queens, NY 11692
Peter B.

Peter B.

WASHER WHIRLPOOL WFW9150WW01 Check unit remove kit plate found water on base ran unit can verify complaints ordering suspect parts listed ; ordrng 1 W11032829 (clamp) and 1 WP285655 (clamp) and 1 WP8540108 (clamp) and 1 WPW10381562 (bellow) and 1 WPW10730972 (pump-water)

Near 123rd St, Queens, NY 11419
Frank C.

Frank C.

REFRIGERATOR KITCHENAID KFIS29BBMS02 Needs crisper UI; ordrng 1 WPW10732682 (UI )

Near Addlestone Ln, Manchester Township, NJ 08759
Lewis G.

Lewis G.

DRYER GAS WHIRLPOOL WGD85HEFC Customer was complaining the new unit was not heating up at all....diagnosing the unit was in a basement they had a water hose connected to the black pipe gas line and the other end of the water hose was connected and taped to the gas valve that goes into the machine / took pictures of the set up they had advised customer that needs a gas line connected to the black pipe in the house then onto the pipe that connects to The gas line on the dryer / explained that this was extremely dangerous made sure gas was off from the pipes and let the customer know to get a plumber to have this hooked up properly.. customer was trying to use the dryer with this set up and strongly advised him not to do it until this is corrected very dangerous hazard... called tech-support to advise of the situation with this customer. SR# 7725189026....safety SR# 7725189158...

Near Lexington Ave, Jersey City, NJ 07304
Trevor B.

Trevor B.

REFRIG/FREEZER WHIRLPOOL WRS965CIAH00 TB- Unit not able to maintain correct freezer temperatures because freezer door was not closing correctly. Customer had removed freezer shelfs for cleaning and did not put middle storage drawer back in correct spot. This was keeping freezer door open aprrox. 1/2”. Unit running with door constantly ajar. Replaced shelving in correct place and now freezer door is working as designed. No other issues found at this time. Paid service charge $122.57 by check# 186.

Near Caraway Ct, Princeton, NJ 08540
Eric P.

Eric P.

DRYER WHIRLPOOL WGD7300DW "Ep-short cycle, ohmed coil valves-secondary coil was well over. Replaced coil valves, confirmed unit and interior duct is clear. Adjusted dryness level from 2 to 3. Advised contacting the service provider who cleaned duct work"

Near Whitesands Way, Little Silver, NJ 07739
Paul D.

Paul D.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Checked unit found drain line cleared raised front of ref .tested ok

Near Bay 26th St, Brooklyn, NY 11214
Clem S.

Clem S.

REFRIGERATOR JENN-AIR JFC2290REP00 "Def mullion ,order part ; ordrng 1 W11177238 (MULLION )"

Near W 82nd St, New York, NY 10024
Wayne D.

Wayne D.

REFRIGERATOR WHIRLPOOL WRF560SEYM01 Replaced right side door

Near E 5th St, Brooklyn, NY 11223
Eric P.

Eric P.

RANGE WHIRLPOOL KSGG700EWH0 "Ep-Installed new sensor, tested unit-Bake@350°-reached temp, cycled and failed to re-ignite. Contacted TB and techline -Andrew(sr#7725188686)-heat aggravated issue, SP# W10622771A/ W10702913A. Scode (1) W10700720 burnr-oven,(1) W10860916 module-spk, (1) WPW10701462 harns-wire; ordrng 1 EXTRATIME and 1 W10700720 (BURNR-OVEN) and 1 W10860916 (MODULE-SPK) and 1 WPW10701462 (HARNS-WIRE)"

Near Surrey Ct, Oceanport, NJ 07757
Omar S.

Omar S.

WASHER MAYTAG MVWB965HC0 "No leak found coming from gearcase,replace water valve test ok..."

Near Strimples Mill Rd, Stockton, NJ 08559
Wayne D.

Wayne D.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer will callback to order parts when readyParts: door latch: w10918008Door closure: wp12028505apShelf: w10830307Left side stainless door: 13107881sq

Near 44th St, Brooklyn, NY 11219
Wayne D.

Wayne D.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Installed EVAP fan motor; used 1 WP2315539 () from stock

Near E 51st St, Brooklyn, NY 11234
Lewis G.

Lewis G.

WASHER WHIRLPOOL MHW5630HW0 HELPER: Replaced Bellow assembly drain pump assembly and pressure switch.... unit is repaired

Near Terrace Ave, Jersey City, NJ 07307
Moses D.

Moses D.

D/WASHER UNDCTR JENN-AIR JDB3600AWP5 Made checks has errors 9-1 4-1 1-1. Ordering parts pertaining to these codes.; ordrng 1 WP8579262 (TUBE) and 1 WPW10234567 (PUMP&MOTOR ) and 1 WPW10275464 (CNTRL PANEL) and 1 WPW10285178 (CNTRL ELEC) and 1 WPW10348269 (DRAIN PUMP)

Near Hillsborough Rd, Hillsborough Township, NJ 08844
Keyel H.

Keyel H.

REF T/M 18 CFFF WHIRLPOOL WRT518SZFM00 Styrofoam was tape on the bottom of fresh food door preventing for from closing correctly.

Near Murphy Pl, West New York, NJ 07093
Trevor B.

Trevor B.

WASHER MAYTAG MVWX655DW1 TB- Installed new basket drive hub. Tests good.; used 1 W10528947 (HUB) from stock

Near Jordan Way, South Brunswick Township, NJ 08852
Robert D.

Robert D.

REFRIGERATOR MAYTAG MSD2552VEY00 Replaced ice maker. Advised cust to allow 12 hours for a full harvest. No further issue.

Near Stanley Dr, Monroe Township, NJ 08831
Lewis G.

Lewis G.

WSH FRT/LOAD WHIRLPOOL WFW75HEFW0 Door lock was stuck in the closed position put into diagnostic mode received several error codes was able to unlock unit when in diagnostic mode testing unit.... The issue was originally that the customer had the control lock child lock feature on so nothing would work customer education unit is repaired

Near Hillside Pl, North Bergen, NJ 07047
Trevor B.

Trevor B.

REFRIGERATOR WHIRLPOOL WRT311SFYT01 TB- Repositioned thermostat bulb to correct position. Adjusted temperature setting. Advised customer to keep supply and return air ways clear for proper circulation. No other issues found at this time. Paid service charge $122.57 by cc ref#

Near 1 Mile Rd S, East Windsor, NJ 08520
Peter B.

Peter B.

DRYER MAYTAG MGD6630HC0 Need additional parts order by GT;

Near Annapolis St, Queens, NY 11691
Lewis G.

Lewis G.

REFRIGERATOR WHIRLPOOL WRT311FZDT01 Unit has ice build up by the freezer evaporator fan causing the refrigeration compartment not to cool properly / freezer compartment completely full of food blocking Air passage to go into the refrigeration compartment../ . customer had also removed foam insulation from the refrigeration compartment up on top.... please review all pictures / advise customer not to block the air passage from the freezer compartment which would cause a lot of the ice build up for the cold air to go into the refrigeration compartment advise to defrost for 24 hours which should resolve the problem and not to overpack food in freezer compartment... previous technician was there last week to replace an evaporator fan but the issue is overloading on food in the freezer compartment....

Near Pacific Ave, Jersey City, NJ 07304
Stan F.

Stan F.

KITCHEN WHIRLPOOL KMBP100ESS01 I’m the helper on this call need a fuse also to complete call.; used 1 W10138793 (FUSE THERMAL) from stock

Near Trout Brook Ct, Chester, NJ 07930
Derrell D.

Derrell D.

DRYER WHIRLPOOL WGD5000DW3 Found no faults with unit working properly

Near Kingsbury Ave, Queens, NY 11364
Eric S.

Eric S.

WASHER WHIRLPOOL WFW6620HW0 Tested unit it working as designed advised customer on operation

Near Haring Farm Ct, Westwood, NJ 07675
Stan F.

Stan F.

RANGE WHIRLPOOL WEG745HOFS0 Found vent grill crack .; ordrng 1 W10294855 (VENT GRILL BLACK)

Near Hillside Rd, Hackettstown, NJ 07840
Omar S.

Omar S.

WASHER ROPER RTW4440XQ0 Instruct costumer to do a few clean washer cycle with Afresh to get odor out..

Near Zellers Rd, Washington Township, NJ 07853
Peter B.

Peter B.

WASHER WHIRLPOOL WTW5000DW1 Check over found washing out sequence recalibrate tested functions fine no leaks found .loads are unbalanced

Near 120th St, Queens, NY 11415
Omar S.

Omar S.

WASHER AMANA NTW4516FW2 Installed control board test ok...

Near Roberts Rd, Franklin Township, NJ 08873
Trevor B.

Trevor B.

WASHER WHIRLPOOL WFW92HEFC0 TB- Replaced faulty pressure sensor. Performed diagnostics. Tests good.; used 1 W10448876 (PRESSURE SENSOR) from stock

Near Magnolia Ln, Princeton, NJ 08540
Robert D.

Robert D.

OVEN WHIRLPOOL WGG745S0FS Replaced bezels. No further issue.

Near Ives Ct, Monroe Township, NJ 08831
Stan F.

Stan F.

D/WASHER UNDCTR MAYTAG MDB6759AWS3 Installed parts order notice feed tube seal missing or broke off will need new feed tube.; ordrng 1 WP99003081 (FEED TUBE)

Near County Road 519, Blairstown, NJ 07825
Stan F.

Stan F.

MICROWAVE JENN-AIR JMW2430DB00 Customer said oven came on by itself and microwave light on panel come on by it self will control boards and control panel.; ordrng 1 W11179310 (OVEN CONTROL ) and 1 W11236896 (BLACK PANEL.) and 1 WPW10260060 (CONTROL BOARD )

Near Halls Mill Rd, Asbury, NJ 08802
Chris H.

Chris H.

DRYER WHIRLPOOL NGD4655EW2 CH - installed new coil valve - tests good

Near Gosselin Ave, Oceanport, NJ 07703
Chris H.

Chris H.

DRYER WHIRLPOOL WGD4815EW2 CH - no gas leak or unusual odors detected. Intermittent noise being caused by unit being slightly out of level and causing vibration on gas line and vent hose. Adjusted unit to correct - tests good. No other functional issues found at this time

Near Hemlock Dr, Neptune City, NJ 07753
Omar S.

Omar S.

WASHER WHIRLPOOL WTW5000DW1 Recalibrate Washer test ok...

Near W Mill Rd, Washington Township, NJ 07853
Eric S.

Eric S.

REFRIGERATOR KITCHEN AID KBBL306ESS00 Installed parts

Near Royden Rd, Tenafly, NJ 07670
Jerel L.

Jerel L.

DRYER MAYTAG MEDB750YW2 "Found belt for exhaust fan disconnected, causing no exhaust which ultimately made unit over heat. Reattached belt and vacuumed unit. Unit exhaust and heats ok"

Near Sidehill Ln, Yonkers, NY 10710
Lewis G.

Lewis G.

WASHER WHIRLPOOL WTW4950HW1 Customer stating when the washing machine goes into high span the top top ring is scraping against the top cover assembly tub assembly seems extremely high on unit...; ordrng 1 W11043544 (TUB RING) and 1 W11159470 (DAMPER ASSY..SET OF (4) )

Near Pinecrest Rd, Jersey City, NJ 07305
Jesse F.

Jesse F.

REFRIG/FREEZER WHIRLPOOL WRS312SNHM01 All operations o.k. Adjusted temperature controls...

Near Nesbit Terrace, Irvington, NJ 07111
Eric S.

Eric S.

REFRIG/FREEZER WHIRLPOOL WRF560SEYM01 Installed parts

Near Summit Ave, Dumont, NJ 07628
Paul T.

Paul T.

DRYER MAYTAG MGD6630HC0 "917-374-4834 put unit inot diagnostic and founs error codes for inlet thermistor and acu issue, tried all connections and rest control but no good, error codes came back.; ordrng 1 W10623852 (THERMISTOR ) and 1 W11350218 (ACU) and 1 WP8577274 (THERMISTOR )"

Near Annapolis St, Queens, NY 11691
Robert D.

Robert D.

REFRIG/FREEZER WHIRLPOOL MSS25C4MGZ00 Replaced diffuser assm. Advised cust to allow 12 hours for optimal temps. No further issue.

Near Mahogany Ct, Plainsboro Township, NJ 08536
Vincent D.

Vincent D.

WASHER WHIRLPOOL MVWB835DW1 Vd unit needs control (W11024149) 325 trip 114.95 labor 135 tax 135 total 613.04 cust declined at this time paid trip 122.57 by cc #

Near Buckingham Dr, Manalapan Township, NJ 07726
Omar S.

Omar S.

WASHER WHIRLPOOL WTW8040DW1 "Pass diagnostics test,recalibrate Washer Instruct costumer to balance load to use correct cycle."

Near Rehoboth Rd, Mount Olive Township, NJ 07836
Paul T.

Paul T.

REF BOT/MT 25CF KITCHEN-AID n/a "Tested unit, found icemaker fan motor not running and not circulating air through icemaker housing. Checked connections and all good , will need parts..; ordrng 1 W10882923 (ICEMAKER ) and 1 WPW10308033 (FAN MOTOR)"

Near Shore Front Pkwy, Queens, NY 11693
Vincent D.

Vincent D.

WASHER WHIRLPOOL WET4027HW Vd tested unit found no issues at this time unit running to specs

Near Heyers Mill Rd, Colts Neck, NJ 07722
Damion M.

Damion M.

REFRIG/FREEZER MAYTAG MGS5752BDB installed door hinges and check left range working has design.l.

Near Wallabout St, Brooklyn, NY 11206
Felipe T.

Felipe T.

DISHWASHER MAYTAG MDB4949SHZ0 Tub needs to be replaced and customer is requesting dishwasher to be replaced. Part needed is #WPW10681507

Near 3rd St, Palisades Park, NJ 07650
Vincent D.

Vincent D.

RANGE WHIRLPOOL WFG975H0HZ0 Vd unit needs spark module (WPW10475149) resc cust ; ordrng 1 WPW10475149 (module-spk)

Near Mine Brook Rd, Colts Neck, NJ 07722
Adrian R.

Adrian R.

OVEN WHIRLPOOL WOS11EM4EW00 Need a fuse ; saved tckt

Near W 35th St, New York, NY 10001
Damion M.

Damion M.

DISHWASHER IKEA IUD8555DX3 Check unit and found broken glass inside the drain pump preventing from draining I remove repair the issue instruct left unit working has design....

Near Waverly Ave, Brooklyn, NY 11205
Moses D.

Moses D.

OVEN WHIRLPOOL WOD51ES4ES00 Made checks needs fuses are open and light staying on. Ordering parts; ordrng 1 W10807576 (CNTRL ELEC) and 1 W11025102 (FUSE THRML) and 1 W11034459 (THRMS FIX) and 1 WPW10195934 (DOOR LATCH)

Near Grandview Dr, Branchburg, NJ 08853
Damion M.

Damion M.

REF T/M 10 CF WHIRLPOOL n/a Check ref... and found moisture condensation built up inside refrigerator due to ref door gasket wasn’t sealing correctly I repair the issue reseal left ref working has design...

Near Montague St, Brooklyn, NY 11201
Damian T.

Damian T.

REF BOT/MT 19CF WHIRLPOOL n/a "Checked and found unit has a faulty drainage system. Service drain system, defrost ice clog. Unit ok."

Near E 30th St, New York, NY 10016
Tyler S.

Tyler S.

COOKTOP WHIRLPOOL W5CE3024XS00 "Installed infinite switch, tests good."

Near Argyll Cir, Lakewood Township, NJ 08701
Jose R.

Jose R.

N/A N/A MEDE500VW1 tested and found faulty idler pulley.. Replaced idler and bracket..tested unit all ok; used 1 W10837240 (BRACKET) from stock

Near Hillcrest Blvd, Phillipsburg, NJ 08865
Stan F.

Stan F.

BUILT-IN M/W KITCHENAID n/a Customer inner glass crack during cooking will need tray oven.; ordrng 1 W11216070 (TRAY OVEN.)

Near Mt Rascal Rd, Hackettstown, NJ 07840
Lewis G.

Lewis G.

WASHER FRONT MAYTAG MHW5500FW1 Customer stating that the user interface is not functioning tried pressing several cycles different cycles and buttons are not responding at all please review parts for repair....; ordrng 1 W10911042 (CONTROL PANEL) and 1 W11034761 (UPPER HARNESS) and 1 W11201286 (CONTROL BOARD)

Near Van Houten Ave, Jersey City, NJ 07305
Omar S.

Omar S.

DRYER EL AMANA NED4655EW1 Timer not advancing need part.; ordrng 1 W10857612 (timer)

Near Flora Ave, Stanhope, NJ 07874
Ken K.

Ken K.

REFRIGERATOR KITCHEN AID KSSC48QMS03 "2 count call. Not cooling.... Checked unit found evaporator fan motor not running, needs main control and evaporator ; ordrng 1 W10818296 (MAIN CONTROL) and 1 W10822580 (EVAPORATOR FAN MOTOR)"

Near S Shore Dr, Vernon Township, NJ 07462
Damion M.

Damion M.

DRYER WHIRLPOOL WED7990FW0 Check dryer and found faulty drive motor got jam and fail I installed new motor and wheel check left unit working has design ..

Near St Johns Pl, Brooklyn, NY 11238
Lewis G.

Lewis G.

DISHWASHER WHIRLPOOL MDB4949SDZ0 "Replaced sump pump assembly tested unit underdiagnoses cleared error codes... wash pump is still not functioning need control board please review part number...; ordrng 1 W10838694 (CONTROL,..ELECTRIC)"

Near Greene Ave, Totowa, NJ 07512
Paul T.

Paul T.

WASHER WHIRLPOOL WTW5000DW1 "Came to house, called office to document, peter just left call and repaired unit, must have been double booked."

Near 120th St, Queens, NY 11415
Paul D.

Paul D.

LAUNDRY WHIRLPOOL WFW5620HW0 Checked unit found washer touch pad not responding ; ordrng 1 W11319991 (cntrl-elec)

Near 59th St, Brooklyn, NY 11204
Paul D.

Paul D.

RANGE JENN AIR JGS8850BDS Installed new right rear burner tested all burners tested ok

Near 82nd St, Brooklyn, NY 11228
Roberto C.

Roberto C.

DRYER GAS WHIRLPOOL WGD87HEDW0 Tested and found error code f4e3no air flow unplug dryer reset control run test dryer check ok

Near Heritage Ct, Montville, NJ 07082
Vincent D.

Vincent D.

DRYER ADMIRAL AGD4675YQ2 Vd unit needed dryer repair kit (4392065) installed part tested unit ran to specs ; used 1 4392065 (Repair Kit) from stock

Near Lockwood Ave, Freehold, NJ 07728
Sam C.

Sam C.

REFRIGERATOR KITCHENAID KRSC503ESS01 Customer will be home July 8 waiting x customer increase time unit failed on ice container and motor; ordrng 1 W10859381 (ice-contnr) and 1 W11202789 (AUGER MOTOR)

Near Hillcrest Ave, Hawthorne, NJ 07506
Enerve B.

Enerve B.

DISHWASHER WHIRLPOOL JDB9000CWS "Checked out the dishwasher,founded the failure of the parts listed below,damages,will order.; ordrng 1 W11259785 (TRACK LH) and 1 W11259786 (TRACK RH) and 12 WPE10195840 (ARM POS)s and 2 WPW10195839 (AJUSTER)s and 2 WPW10250160 (CLIPS)s and 2 WPW10546503 (UPPER R)s and 1 WPW10588164 (LEVER LH)"

Near W 8th St, Brooklyn, NY 11224
Vincent D.

Vincent D.

COMPACTOR WHIRLPOOL GX900QPPS6 Vd installed part tested found unit also needs switch (WP777811) ; ordrng 1 WP777811 (switch-dir)

Near Evergreen Ln, Colts Neck, NJ 07722
Tim S.

Tim S.

WASHER WHIRLPOOL LTE5243DT4 Repaired broken wire to lid switch.

Near Notch Rd, Rockaway Township, NJ 07435
Stoyan S.

Stoyan S.

OVEN JENN-AIR JJW2830DP01 Clock is going fast with 15 min every month Order new console; ordrng 1 W11236888 (CONSOLE )

Near Anderson Ave, Englewood Cliffs, NJ 07632
Damian T.

Damian T.

DRYER MAYTAG MED6630HC0 Checked and found unit’s exhaust duct sharing exit chamber with building’s air handling unit. The effect of the cold air from a/c unit and hot air from dryer is causing condensation to build from exhaust duct down into unit. Advised assistant to let client know that they have to separate both ductwork to rectify and prevent further issues.

Near W 24th St, New York, NY 10010
Wayne D.

Wayne D.

REFRIGERATOR MAYTAG MRT118FFFH04 Unit not cooling needs compressor

Near Ocean Pkwy, Brooklyn, NY 11235
Stoyan S.

Stoyan S.

DISHWASHER KITCHENAID KUDC10FXSS3 Unable to duplicate customer complaints Unit works as designed

Near Warren's Way, Wanaque, NJ 07465
Jerel L.

Jerel L.

REFRIGERATOR MAYTAG MRT118FFFZ01 Explained temperature controls with control. 36 degrees with max temperature settings in FF. 4 degree in freezer. Unit checked ok

Near S 6th Ave, Mount Vernon, NY 10550
Moses D.

Moses D.

DISHWASHER JENN AIR JDB9000CWP2 Replaced control elec. Tested ok part is under 5 year warranty

Near Normandy Heights Rd, Morristown, NJ 07960
Stan F.

Stan F.

DISHWASHER JENN AIR JDB8700AWP3 Installed control board and panel and vent tested ok.

Near Fieldview Dr, Sparta Township, NJ 07871
Derrell D.

Derrell D.

WASHER WHIRLPOOL WTW4800XQ1 Test unit found off balance error code. Explained proper loading for optimum performance. No other faults found

Near 265th St, Queens, NY 11004
Sam C.

Sam C.

REFRIG/FREEZER IKEA IX5BBEXDS00 "Flushed lines installed new compressor,pressurized vacuum charge"

Near Murray Ave, Englewood, NJ 07631
Clayton G.

Clayton G.

KITCHEN WHIRLPOOL KMBP100ESS01 Replaced listed part. And fuse. Unit tests ok.

Near Trout Brook Ct, Chester, NJ 07930
Eric S.

Eric S.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found evap fan jammed. Adjusted fan unit works ok

Near 5th St, Ridgefield Park, NJ 07660
Paul T.

Paul T.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Called techline and spoke with kathy. Documented that unit is operating as designed and all functions are working, heater does come on full power in diagnostic and no error codes were stored in control. All documented and given sr#7725188477. Advised customer to contact customer service for further assistance. All test ok at this time."

Near Beach 144th St, Queens, NY 11694
Paul D.

Paul D.

DISHWASHER KITCHENAID KDTE334GPS0 Installed outer panel on d/w

Near 17th Ave, Brooklyn, NY 11204
Jerel L.

Jerel L.

REFRIG/FREEZER WHIRLPOOL GSS30C6EYY03 Auger motor is restricted with ice. Overflow of water due to water valve. Ice bin restricted with ice. Needs 2 CT to defrost.; ordrng 1 WPW10341320 (valve-inlt)

Near Edson Ave, The Bronx, NY 10466
Damion M.

Damion M.

DISHWASHER WHIRLPOOL WDF520PADM7 Check dishwasher and found faulty thermostat ... and sump motor not pumping up to the top..; ordrng 1 W11025157 (SUMP&MOTOR) and 1 WP661567 (THERMOSTAT)

Near Commerce St, Brooklyn, NY 11231
Vincent D.

Vincent D.

DRYER WHIRLPOOL WGD49STBW1 Vd unit needed stick fuse

Near Canadian Woods Rd, Marlboro Township, NJ 07746
Peter B.

Peter B.

WASHER MAYTAG MVWC565FW0 Check unit found washing out sequence recalibrate tested functions fine

Near 68th St, Queens, NY 11378
Eric S.

Eric S.

REFRIG WHIRLPOOL WRS571CIDM02 Installed parts

Near William St, Englewood, NJ 07631
Paul T.

Paul T.

REFRIGERATOR WHIRLPOOL MBF1958FEZ02 "Checked unit, customer has both top shelves at highest level and packed with food blocking vent. Advised customer that this is not good because it blocks air from coming out and does not circulate properly and will freeze food items. Adjusted temps and moved around food for better air flow, advised proper use and care. All test ok and operating as designed."

Near 83rd Ave, Queens, NY 11435
Kenny G.

Kenny G.

REFRIG/FREEZER WHIRLPOOL WRT519SZDW02 "Inspected unit found no issues with unit , doors sealing properly. Condensation forming on roof of unit is normal on summer days if doors are left open for long"

Near 47th Ave, Queens, NY 11358
Peter B.

Peter B.

DRYER GAS MAYTAG MGDB765FW0 Check over found bulkhead pain strip ordering parts listed ; ordrng 1 W11299301 (BULKHEAD ) and 1 WPW10293765 (duct-air)

Near 70th St, Queens, NY 11379
Derrell D.

Derrell D.

WSH FRT/LOAD WHIRLPOOL n/a Faulty door latch replaced test unit working properly ; used 1 WPW10443885 (LATCH) from stock

Near Campbell Dr, The Bronx, NY 10465
Jose R.

Jose R.

WASHER MAYTAG MVWB765FW2 Customer stated that when pouring Clorox in the dispenser leaks on the floor..tested and found no issues with unit..advised customer to pour Clorox directly in the tub before loading clothing..also advised not to use splash less Clorox..explained why..calibrate control and tested unit all ok..

Near Marble St, Washington, NJ 07882
Peter B.

Peter B.

DRYER GAS WHIRLPOOL WGD562HW0 "Check unit noise at dryer exhaust pipe check for failed parts found none,saw external exhaust pipe crushed creating back flow on motor recommend replacing exhaust pipe to customer."

Near Eliot Ave, Queens, NY 11379
Jose R.

Jose R.

DISHWASHER WHIRLPOOL WDF760SADB2 Replaced defective sump&motor..tested unit ok

Near Ridge Rd, Phillipsburg, NJ 08865
Paul T.

Paul T.

OVEN WHIRLPOOL WFG515S0EB1 "Checked unit, intermittently does not ignite on bake, will order and replace parts.; ordrng 1 WPW10348656 (CONTROL BLK) and 1 WPW10602001 (REGULATOR )"

Near Lincoln St, Queens, NY 11420
Kenly S.

Kenly S.

WASHER WHIRLPOOL MVWB835DW1 parts installed the unit is working well

Near Colgate Ave, The Bronx, NY 10473
Felipe T.

Felipe T.

STOVE JENNAIR JGS8850ADS Cleaned ignitor tips. Advised customer that if it happens again burners would have to be rebuilt and some parts are no longer available

Near Boulevard E, North Bergen, NJ 07047
Tim S.

Tim S.

DRYER WHIRLPOOL MGDB835DW3 Replaced defective idler; used 1 W10837240 (IDLER) from stock

Near Franklin Lake Rd, Franklin Lakes, NJ 07417
Tim S.

Tim S.

WASHER MAYTAG MHW8200FW0 Pls order 2- count; ordrng 1 W10862190 (dispenser) and 1 WPW10237499 (bellow)

Near Northwood Drive, Franklin Lakes, NJ 07417
Eddy P.

Eddy P.

WASHER WHIRLPOOL WTW5000DW1 Found coins stuck at pump causing issue; Removed coins; ran test/recalibrated unit ; now washer is ok

Near W 176th St, New York, NY 10033
Marc M.

Marc M.

DISHWASHER KITCHEN AID KUDS03FTPA2 Unit tested & checked parts are nla cx advised to either replace unit or find parts on her own and call back when she has done so. If she would like would like.

Near Gatehouse Rd, Scarsdale, NY 10583
Derrell D.

Derrell D.

DRYER GAS WHIRLPOOL WGD87HEDC0 Found idler pulley worn replaced test unit working properly

Near Campbell Dr, The Bronx, NY 10465
Jose R.

Jose R.

REFRIG/FREEZER WHIRLPOOL WRS588FIHZ00 Tech-line Steve..Customer stated that unit has shut off a few times and had to reset power..Refrigerator is plugged into a Dedicated circuit and polarity is correct.; ordrng 1 W11089236 (cntrl-elec) and 1 W11164593 (DAMPER AIR)

Near Magic Mountain Rd, Henryville, PA 18332
Jose R.

Jose R.

WASHER WHIRLPOOL WFW6620HC0 Control console not responding to selections and shuts down while in the cycle.; ordrng 1 W11322905 (ACU CONTROL) and 1 W11324037 (CONTROL CONSOLE)

Near Beaver Dr, Albrightsville, PA 18210
Kenny G.

Kenny G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Light switch in freezer was stuck. Fixed issue. Working.

Near Douglaston Pkwy, Queens, NY 11362
Paul T.

Paul T.

REFRIG/FREEZER MAYTAG MFF2055FRZ00 "Spoke with donna at trade care team to document findings. Unit is infested with roaches and flies. Control and compressor area full of roaches leading to cooling failure. Inside unit is full of flies and very bad. Uploaded photos as best as possible, roaches starting crawling on me and left house. Advised customer that warranty is void and nothing can be done at this point due to condition of unit and home. All documented sr#7725147755"

Near 210th St, Queens, NY 11428
Marc M.

Marc M.

DISHWASHER KITCHENAID KDFE104HPS0 Unit tested and checked adjusted feet of d/w in order for rack not to slide out when door is opened. Explained to cx that would be caused by installation as courtesy for cx.

Near N Ridge St, Rye Brook, NY 10573
Jason T.

Jason T.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Costco purchased” two years warranty, adjusted thermistor position, instructed customer food storage, units ok..."

Near Bellewood Dr, Warren, NJ 07059
Matt S.

Matt S.

REFRIG/FREEZER WHIRLPOOL WRT519SZDT05 Has a weak evap fan motor. Installed a new one WP2315539. Workng properly.; used 1 WP2315539 (EVAP FAN) from stock

Near Azalea Dr, Manchester Township, NJ 08759
Eric S.

Eric S.

N/A N/A WTW8000DW1 Tested unit found F0E5 code off balance adjusted level advised customer on loading

Near Perry Ln, Teaneck, NJ 07666
Jesse F.

Jesse F.

REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Defrost evaporator. Repaired and replaced evaporator thermistor per service pointer W10875533A...

Near Valley St, City of Orange, NJ 07050
Arden D.

Arden D.

REFRIGERATOR WHIRLPOOL ED5VHGXML13 "AD. Checked unit, found faulty condenser motor and blade. Ordering parts. Collected $122.57 via check#341; ordrng 1 8201630 (FAN BLADE ) and 1 W10124096 (MOTOR )"

Near Wyndmoor Ave, Hillside, NJ 07205
Matt S.

Matt S.

RANGE WHIRLPOOL WFG505M0BS3 Ordering rr burner cap as it is not the correct one WPW10183370; ordrng 1 WPW10183370 (cap-burner)

Near Medici Dr, Manchester Township, NJ 08759
Moses D.

Moses D.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Made checks no error codes heater tested ok. Advised customer on plastic items and dying info. Unit tested ok

Near Washington Dr, Watchung, NJ 07069
Gerry Q.

Gerry Q.

DISHWASHER WHIRLPOOL KDTE234GPSO Found loose wire to heater. Resecured and Unit tested ok tech advised customer to use rinse aid liquid for better drying result and to keep only the heat and dry option since incoming temp its very hot to avoid after drying condensation in the tub

Near Van Luyn Terrace, Saddle Brook, NJ 07663
Damian T.

Damian T.

D/WASHER UNDCTR KITCHEN-AID KDFE104DBL1 Replaced lower basket wheel carriers. Unit ok.

Near 5th Ave, New York, NY 10028
Eric S.

Eric S.

WASHER WHIRLPOOL WFW9250WW00 Found bad bearing Diagnostic Only

Near Warwick Ave, Fort Lee, NJ 07024
Kenly S.

Kenly S.

REF BOT/MT 18CF WHIRLPOOL WRB119WFBB00 check and found that the aluminum line that is connected to the filter dryer is broken inside the refrigerator and can not be repaired and communicate that to whirlpool sr# 7725188942

Near Lexington Ave, New York, NY 10029
Eddy P.

Eddy P.

WASHER WHIRLPOOL WET4027HW0 Washer lid lock interference between lock and control board ; ordrng 1 W11176112 (LOCK. LID) and 1 W11367652 (CONTROL)

Near W 94th St, New York, NY 10025
Derrell D.

Derrell D.

WSH FRT/LOAD MAYTAG MHW5500FC0 Unit cycle selector turns off when trying to choose cycle then have to start over. F9E1 error pump obstruction ; ordrng 1 W11201285 (ACU) and 1 WPW10605427 (PUMP )

Near Fish Ave, The Bronx, NY 10469
Jose R.

Jose R.

DISHWASHER WHIRLPOOL WDT970SAHV0 Replaced adjusters and stop cap..tested ok

Near Jonas Ct, Effort, PA 18330