Perfect Diagnosis, Great Repair
Citigirl - New York, NY
My 4 yr old refrigerator was making an annoying noise and Clem put his finger on the problem in a heartbeat. He was spot on. The only concern I had was the expense, seemed on the high side for the very short time it took to diagnose and fix the problem.
Carl - Staten Island, NY
Great service Jessi was the best technician to ever come to the house
Excellent Knowledge and service!
John - Westfield, NJ
The technician spotted the issue right away and made the repair on my dishwasher right away. I could not be happier with the entire experience!
Tony was great: knowledgeable, courteous, and in time,
Ellen - Somerville, NJ
Kathy - West New York, NJ
Very good experience
Patricia - Queens, NY
On a scale of one to ten. I would rate him number fifteen. He was great and extremely helpful. A
He was very nice
Giovanni - Edison, NJ
Louis - Middletown, NJ
Whirlpool oven new damaged
Jill - Wall Township, NJ
Brian H. was professional, knowledgeable and friendly. I was not getting a repair, I was reporting a damaged new stove.
Davies - Hasbrouck Heights, NJ
Dannie - Brooklyn, NY
Kage is a excellent technician. Very professional he explain what's problems was fix it
Was very very happy
Debra - Brooklyn, NY
Erica - Interlaken, NJ
He was great. Thanks
Luke - Roxbury Township, NJ
Technician was on time, professional, and completed the repair without issues. Please note this was a Warranty repair so pricing is N/A but was not given the choice.
Scott - Lyndhurst, NJ
good very good
Marta - The Bronx, NY
We are very satisfied with the service thanks for you quickly response the technician was very knowledge and courteous
Judyann - Hackettstown, NJ
Smooth appt. Nice worker Thank you
Charles - Long Branch, NJ
Dryer error code
Rikal - Brooklyn, NY
This was the second technician to come and try to fix an error I kept receiving on my dryer. He seemed to think it was one thing but then spoke to someone who told him to replace some parts. He did that and the dryer seemed to be working until a few days later I’m getting the same error code again!
Great service. Very efficient.
Arnold - Queens, NY
Dina - Manalapan Township, NJ
I had a good experience and the serviceman was knowledgeable about the issues that were problematic
Very Thorough, Awesome Service!
Suresh - Monroe Township, NJ
Robbie got here on time, checked all 4 appliances very thoroughly & explained what exactly is going on; he even addressed my concerns with regard issues outside of the appliances in question & made sure to check for any & all safety risks, which he reassured me there werent any. Robbie was so detailed that made me feel safe. Ty, Robbie...i'd always recommend Robbie's services 'coz of how awesome he was at it.
Very professional and super service
Diana - Roxbury Township, NJ
Very impressed with this company and Ken did a perfect job repairing our refrigerator. It was an involved repair and now it is working great! All issues are fixed. Highly recommend!
Richard - Hillsborough Township, NJ
gentleman came on time and proceeded to find my problem. He evxplained to me the problem and fixed cleaned up after himself I had a very good aexperie
Mary - Brooklyn, NY
Veniza - Maplewood, NJ
Prompt, professional service. Very satisfied with timely service. Would highly recommend this company
Ellen - Neptune Township, NJ
Excellent service and professionalism
On time, great service
Elizabeth - Saddle Brook, NJ
Very knowledgeable, helpful
Sharon - Princeton, NJ
Nancy - Yonkers, NY
Katrena - Bronxville, NY
Joe - Clark, NJ
Moses is a skilled professional technician. Extremely pleasant and considerate.
Excellent customer service
Dona - Tinton Falls, NJ
Great Service on time and professional
Jeff - Point Pleasant Beach, NJ
Beth - Hillsdale, NJ
Carolyn - Bedminster, NJ
Excellent service! Highly recommend.
Josh - Ridgewood, NJ
Knowledgeable, on time and efficient. Excellent service.
Richard - Monroe Township, NJ
Great Service from start to finish. Bryan was the technician he was informative and did a great job.
Alberghini - Queens, NY
George found the problem right away. He was very courteous and nice.
Marco - New York, NY
Trisha - Brooklyn, NY
Susan - New York, NY
Professional, polite, on time, speedy, explained everything as he searched for a piece of metal from a sweatshirt that had rattled around in lower mechanics. He felt it would wash out with force of water. So far so good.
Showed up as scheduled...Very nice technician
Paul - Raritan Township, NJ
Jennifer - Summit, NJ
Tony was great and very knowledgeable and friendly I would recommend him and welcome him on back in my home anytime!!!
Fridge lights went out
Jon - Pequannock Township, NJ
Service tech Sam C. was fantastic. Arrived 20 mins early. Diagnosed problem and then fixed it quickly.
Super guy fantastic service
Robert - Brick Township, NJ
Gregory - Brooklyn, NY
Kaitlin - Jackson Township, NJ
Service was quick and easy. Our dishwasher was still under warranty but they came as scheduled, replaced parts as needed and explained what we need to do to better service our dishwasher and recalibrate in case of power outage. The technician was very knowledgeable and the process was simple.
Carina - Hamburg, NJ
Superb Customer Service
Frank - Chester, NJ
Great Service and a very professional.
Mary - East Orange, NJ
I have no compliant. Everything was good.
Donna - Little Falls, NJ
My repairmen the was great! Only upset because I bought a new Whirlpool washer and dryer and had to have them both serviced. Don't like these computer models! Prefer the knobs. Easier and less maintenance. I presume! Will see. But service man was greet.
great technician, courteous, informative, neat,
Ronald - Plumsted Township, NJ
Took two weeks to get the maytag washer repaired. Electric pump needed replacing. Long time to wait for parts. I could have ordered the part and received it in two days with free shipping. Part cost triple, I know because I've replaced it 2x before because of a penny getting stuck and the impeller cracking the housing. I just wasn't satisfied with the length of time it took to get the part. Even a week would have been okay.
Response from Dan Marc Appliance:
We're sorry to hear of your dissatisfaction. In reading though the tech and office notes, the part was ordered and received the following day, and a phone call was made to your contact number. We did not hear back until the following Friday, 7 days after we left the voicemail. We proceeded to put you on the schedule on the Monday, right after we spoke. As for the part $$$, we use the largest parts distributor in the nation and their pricing, which was what we charged you, and did not charge shipping either. There are after market parts available, on the internet, that are cheaper, but will not and can not use them. Thank you for your business and our goal is to make sure every customer's experience is 5 Star
Irene - Yonkers, NY
Jarel was on time, professional & very knowledgeable
Krishnaventi - Monroe Township, NJ
Very nice service
Eric - Berkeley Heights, NJ
great service, fair pricing
Kenneth - Fort Lee, NJ
Very professional very prompt very courteous complete satisfaction
Great Service under CPS warranty
Nilesh - Hillsborough Township, NJ
Prompt attention to the root cause and installing the required parts
Albert - The Bronx, NY
Great service. Punctual arrival and careful, neat work!
Lucille - Metuchen, NJ
Jisela - Brooklyn, NY
Emilia - Port Chester, NY
Jerel was knowledgeable about the problem with my washing machine. He ordered the necessary parts and came back three days later with the parts and efficiently set to work and got my three year old machine up and running again. Thanks, Jerel.
Michelle - Middletown, NJ
Richard - Hackettstown, NJ
Repair was done with excellence,left area clean when repair was finished, would use your company again
Dan Marc ice maker replacementb
Jennifer - Millburn, NJ
Terry - Flemington, NJ
knowledgeable technician who evaluated the problem and made the repair Quickly and efficiently.
Great service, he was very nice
V - Kenilworth, NJ
Great work great guy
C.D - Aberdeen Township, NJ
This guy dan knows his stuff. He was super helpful answering questions I had about this machine and others.
Very professional and great service
Julie - Phillipsburg, NJ
Michael - Long Valley, NJ
techs were friendly and knowledgeable
Daphney - Montclair, NJ
Excellent service. I was called in advance of the service call to diagnose the issues with the stove. The day of the service call all necessary parts were present and the stove was back up and running within an hour. Excellent vendor and excellent service.
James - Oakland, NJ
Not very happy with service as the issue remains. The water filter is still leaking.
Heather - Hamburg, NJ
Great service. Knowledgeable and speedy
Julie - New York, NY
“ on point
Jerry - Woodbury, NY
Truly a great service company and very knowledgeable tech personal... fast and reliable.. highly recommended... they know there stuff. 5 stars
New frig door
Joe - Plumsted Township, NJ
Both techs did a great gob
David - Yonkers, NY
Fixed fast, hassle free.
Randi - Randolph, NJ
Great guy. Great customer service
Richard - Saddle River, NJ
They did a great job within a reasonable time frame.
Excellent and informative. Jose was great and helped me.
Wendy - Pocono Pines, PA
Ed - Yonkers, NY
Great Service Visit
Sharon - Brooklyn, NY
Knowledgeable and fast.
Denise - Woodbridge Township, NJ
Bobalu - Harrison, NY
Marc was really nice
Russell - The Bronx, NY
Zvia - Brooklyn, NY
Alissa - Closter, NJ
Denise - Mahwah, NJ
Anthony - Woodbridge Township, NJ
Fast, courteous, professional service. Highly recommended
Great service on a brand new oven
Raymond - Lake Harmony, PA
Very courteous, efficient, and knowledgeable
Service Perfection !
Janet - Holmdel, NJ
Dennis was a pleasure to have in my home. Expert sevice
Efficient and friendly service
Mark - Manasquan, NJ
Ellen - Bay Head, NJ
I made the appointment on line--which was a major convenience in itself. I got confirmation of the appointment and a call when Tyler was on his way. Tyler diagnosed the problem, ordered the part, and two days later our problem was fixed. He even made a couple of other adjustments for us. Couldn't be happier.
Keith - Manalapan Township, NJ
Very professional and courteous serviceman. Good job.
Tony - Fair Haven, NJ
I wish my KitchenAid refrigerator were as reliable!
Jeffrey - Westfield, NJ
Roberto was professional and really knew his trade. When he finished the repair and put parts back, one piece was a little loose. Most guys would have tried to convince me that it was fine. Roberto continued to work on it until he figured it out and when he was finished, it was not loose at all. Really appreciated his work and will use Dan Marc again if future repair needed.
Maryann - Freehold, NJ
Appreciated the honest quick evaluation of the situation.
Susan - Tinton Falls, NJ
Great service, well informed gentleman
Anna - Queens, NY
Daniel - Manasquan, NJ
Shannonmarie90 - Vernon Township, NJ
Dan-Marc was very easy to work with. They fixed the problem very quickly.
Louis - Wharton, NJ
Very thorough did a great job .
Suzanne - Suffern, NY
Robert - Brooklyn, NY
Very happy with the service. Damian, our service tech was professional and knowledgeable.
Melissa - Toms River, NJ
Sophia - Elizabeth, NJ
Response from Dan Marc Appliance:
We are sorry you felt very dissatisfied. Unfortunately, since the issue you have with your range is cosmetic and over the allotted time-frame window of your warranty, we can not make the decision to replaced the grates. Should Whirlpool give you a concession, we would be more than happy to order the parts for you. Please understand, we must follow the guidelines set forth by the manufacturer, and don't have the authority to waiver from it.
Jennifer - Westfield, NJ
Moses was friendly, considerate, very neat and kind
The tech was near and clean, very polite. He showed me what was wrong, the little cap that sits on the burner was slightly off. Explained never to p
Carole - Clinton Township, NJ
Leonardo - Queens, NY
Paul was very knowledgeable patience and friendly. He explained everything to us and addressed our concerns
Kevin - Hillsborough Township, NJ
Robert is a nice man
Maryann - Staten Island, NY
Jesse came to fix my refrigerator. I explained to him the problem and he knew what it was right away. He was friendly and courteous. He came back with the part and now it works great. The only reason I gave 3 stars for the cost is because it only took a few minutes to put the new part in.
Not cold enough. Won’t buy if I know.
Kwun - Queens, NY
Was told by repair guy that the type of refrigerator is like that. It won’t be sub zero temperature. The freezer can only reach zero and the refrigerator is only just cold enough. Don’t buy!
Arely - Vernon Township, NJ
Nix - Port Chester, NY
It was a simple fix. Too bad had to make 2 trips.
Really Good Service
David - Monroe, NY
The Technician Tim was very professional and courteous. He completed the Repair in a timely manner and did not leave a mess when completed.
Jeffrey - New York, NY
The technician came on time. He knew what the problem was and fixed the solution in a short amount of time.
Oscar - Queens, NY
From the moment the work started till the end they explained the process and fixed the issue with our appliance. Our dryer is good as new! Thank you!
Very professional and thorough diagnosed the problem accurately
Lisa - Seaside Park, NJ
M&E - North Arlington, NJ
Tech honored appointment time. Diagnosed problem right away. Came back with parts ordered and installed in a timely fashion
talanted repair man
Paul - New Milford, NJ
I had a service contract
Christina - Wayne, NJ
The service rep take care of our problem and saved us from having to replace our washing machine.
George is awesome!
Deborah - Queens, NY
John - Glen Rock, NJ
Bill - River Vale, NJ
Sam is a pleasure.
Awesome Service. Roberto knows his product.
William - Piscataway, NJ
This has been a very frustrating ordeal for me dealing with this broken washer but Roberto made my day , he knows-and was able to fix the problem and also gave some tips on how to maintain my washer which I appreciate so much.
Always great service!
Bethany - Morris Plains, NJ
Barbara - Belleville, NJ
Appreciate that you were able to come day after I called for service.
Kenneth - Fort Lee, NJ
Patricia - Rochelle Park, NJ
Our repair person was very personable, did great work and was fast!
Eugene - Ridgefield Park, NJ
He was very professional he seemed to know what he was doing
Good thank you
Joesph - Rutherford, NJ
Christina - Brooklyn, NY
Good service and solved the problem!
Smith - New York, NY
I would recommend.
Jacinth - Piscataway, NJ
Prompt and honest assessment
Paul - Lebanon, NJ
Technician quickly evaluated the problem and offered two solutions
Belinda - Point Pleasant Beach, NJ
Tyler was wonderful. He obviously knew what he was doing. He was helpful, informative, and punctual! What a nice, skilled young man!
Service too soon
Rikal - Brooklyn, NY
My washer and dryer both needed service within the first year. The dryer errors still happen after the service so they need to come back. What a pain
Life - New York, NY
Excellent very knowledgeable
Stephen - Atlantic Highlands, NJ
Katheryn - Port Chester, NY
Jerel was awesome.
Susan - West Windsor Township, NJ
Anna - Queens, NY
EB was excellent
Freezer door replacement
Tammy - North Brunswick Township, NJ
Ira - New York, NY
Adrian arrived on time, knew what was needed & got it fixed in 20 minutes! However I think $300 is a lot when there are no parts involved and the fix was quick.
Frank - Linden, NJ
Was very polite and professional
Sabrina - Brooklyn, NY
The service was amazing, quick and Paul was very knowledgeable! He was on time and fixed my washing machine very quick.
Sylvia - Paterson, NJ
He was quick and knew what the problem was right away. He also explained how to use the washer
Curt - The Bronx, NY
Very professional and excellent work performance.
George - Jackson Township, NJ
Herbert - New Rochelle, NY
Great job nicely done
Gave me a good idea when to expect him.
Lauren - East Hanover, NJ
NGDRILL - Montville, NJ
Elmer was quick to diagnose the issue after my dryer had been "fixed" by a PC Richard technician. I knew there was still a problem, so I asked for PC Richard 3rd party vendor to be sent. He ordered a replacement part and my dryer is once again quiet.
Patricia - Rocky Hill, NJ
Jenn-air arranged a service call for my oven with a stuck lock latch. The service representative made no attempt to see what the problem was. He took a screenshot of the serial number and returned saying I needed a new range. He never once actually looked at the latch. After he left I opened up the exhaust switch area to easily free the latch.Something he’s certainly should’ve done. This was a complete waste of time and money. He is certainly not a qualified repair man.
James - Hazlet, NJ
Met appointment on time, Knowledgeable technician, Sorry service was declined for personal reasons
Appliance still not working, problem not solved!
Harold - Monroe Township, NJ
Serviceman pleasant and professional, he replaced a sensor and said that was the cause of the problem. Just turned on the dishwasher for the first time since the service, problem not solved. Nothing has changed, will not cycle properly, hanging up in beginning of wash cycle.
Will - Montvale, NJ
Elmer was a pro and fixed the problem quickly. I appreciate not having to wait too long as well thank you Dan Marc.
Eileen - Queens, NY
Great, professional and prompt service. Thank you!
Lea - Robbinsville Township, NJ
Joe - Hillsborough Township, NJ
Bill - Wanaque, NJ
Sam was very knowledgeable and courteous. Did his job efficiently.
Ina - Montville, NJ
Great service, arrived on time and answered all my questions!
"Winthrop - Ridgewood, NJ
Nice service , nice technician
Danielle - Gillette, NJ
Jason was very pleasant, knowledgeable and worked in a timely and efficient manner
Leslie - Mahwah, NJ
Arrived on time. Was very informative and corrected the problem in a very quick and efficient manner. Glad to have your number when in need for future repairs.
Great service and prompt repair
Elizabeth - New York, NY
SH - New York, NY
Donna - Woodbridge Township, NJ
The representative that serviced my stove went above and beyond his service call. He noticed that I had liners on the bottom of my stove that were covering where the gas came out. He called me while he was still at my house to let me know how dangerous it was to cover the gas outlets. I was very thankful for that call. Above an excellent rating from me.
Mary - Queens, NY
Mohammid - Leonia, NJ
Great service, it can,t be better
WhirlPool Side by Side Refrigerator Repair
Phillip - Scarsdale, NY
Wayne was in and out in a flash. On time, pleasant and courteous. Factory packing foam on the fan needed to be removed and the problem was gone. Couldn't be happier, good job Wayne!
Ian - West Orange, NJ
Great Service, Efficient, Friendly
Jacob/Sarah - Point Pleasant, NJ
Tyler came to fix my refrigerator and was very professional
Schwartz - New York, NY
DanMarc appliance is nice
Nancy - Cresskill, NJ
The tech was helpful, answered all questions & fixed the problem in good time
Leslie - Mount Olive Township, NJ
Service tech was very experienced and very professional.
Great customer service
River - Weehawken, NJ
Great customer service
Antoinette - Union, NJ
Billie - Long Pond, PA
Excellent Service, in my entire life , literally, I’ve never experienced such efficient and courteous service! Great company !
Irene - Oceanport, NJ
Esther - Brooklyn, NY
Dennis did a diagnostic on my dishwasher explain n detail what was wrong with the dishwasher. He answered all my questions and was very knowledgeable.
Pam - Holmdel, NJ
He was excellent polite, listened to my concerns and had answers to all my questions
Harry - Woodbridge Township, NJ
Very good service, timely. Thankful that the part was under warranty.Acquisition of replacement part was obtained in a reasonable time and the instal
Ed - Sparta, NJ
Great service technician
Mitchell - Edison, NJ
Moses was great. He explained it in plain English
Professional, Courteous, Experienced!
Susan - Newton, NJ
Professional, courteous, experienced!
Susan - Newton, NJ
Dish washer service
Muriel - Bloomfield, NJ
Gerry was efficient and professional. There is no rating in cost of service as it was free
Rosemarie - Brick Township, NJ
Hope is going to go well with my washing machine.
Rina - Teaneck, NJ
Such knowledge and Personality, He carried to help you. A true gentleman
Jaima - Scarsdale, NY
Great knowledge, skill, service!
John - Westfield, NJ
The technician efficiently performed a test on my ice maker, found the part to be faulty from the factory, then replaced and tested the new part quickly to get my refrigerator running as it should. This repair was done as a warranty service for Whirlpool.
Templeton - New York, NY
Overall, very good. Once minor thing: After he left I noticed that the left side of the dishwasher stuck out about 3/4 of an inch while the right side was flush with the counter. Fortunately, I had his cell number and so he came back and made it flush on both sides. PS: It was free, which we appreciate.
Fast & Efficient
Geoffrey - Queens, NY
Technician showed up on time with the right part to fix the problem
Laura - White Plains, NY
Great Service. Professional and efficient.
Angela - New York, NY
Clem was great and efficient!
Replaced parts that were properly no necessary machine does not go past first cycle. Machine can not be used waiting for repair over 2 weks
Rivkah - Monsey, NY
Leslie - Roxbury Township, NJ
Technician came out and quickly diagnosed the issue. He ordered the part, it came in as expected, and he was out again within expected time. He quickly and efficiently replaced the part as promised. Can’t ask for much more than that!!
Technician was fantastic
Laura - Dunellen, NJ
Pat - Hillsdale, NJ
Very capable repair man came (on schedule!) 2 days from my Whirlpool Customer service call. He quickly diagnosed the problem and showed me how to reset controls in future if it happened again from power loss.
REF BOT/MT 28CF KITCHEN-AID KRFF507HPS00 Mario ending with 5083 has two however in previous notation incorrect parts sent installed oneW11205083
RANGE - GAS KITCHENAID KSGG700ESS1 Installed cooling fan and left rear igniter tested ok.
DRYER MAYTAG MGDC465HW0 "AD. Checked unit, adjusted door latch. Unit ok."
REFRIG/FREEZER WHIRLPOOL WRF535SMBM00 Replaced r/s f.f. door gasket. Instruct customer on self leveling...; used 1 W10830162 (GASKET) from stock
HOOD KITCHENAID KVWB400DSS2 "Made checks found fan motor not rotating, took motor down and cleaned. Tested ok. Customer also needs charcoal filter W10272068 for non vented vent. Tested ok"
MICROWAVE WHIRLPOOL WMH31017HS3 "Made checks found light bulb cracked and stuck in socket, removed light bulb and replaced. Tested ok"
DISHWASHER JENN-AIR JDB9800CWP2 "Made checks kick plate was hitting door and not allowing to open and close properly, put kick tote back on properly. Tested ok no leaks"
DISHWASHER JENN AIR JDTSS244GP0 Made checks tested unit spray arms working properly. Advised customer on washing Affresh monthly . Unit tested ok
WASHER MAYTAG MHW6630HW0 Replaced defective valves
WASHER WHIRLPOOL WFW5620HW0 Off balance load. Instructed must be at least 4 items
DISHWASHER KITCHENAID KUDK03FTSS2 Replaced defective door link kit ; used 1 8194001 (Link) from stock
DISHWASHER KITCHENAID KDFE104HPS0 Ran diagnostic and no error codes were found. Started cycle several times and it filled normally
RANGE JENN AIR JGRP430WP01 Replaced defective blower
RANGE JENAIR JGS886 Replaced defective broil ignitor ; used 1 74007498 (IGNITOR) from stock
DISHWASHER MAYTAG MDBH979AWS3 Replaced defective thermal fuse ; used 1 W10258275 (fuse) from stock
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced faulty drain pump. Tested ok
WASHER WHIRLPOOL WTW6200VW0 "Ep-installed new drain pump, tested. Machine functions as designed"
DISHWASHER JENN-AIR JDB9200CWP2 Needs additional door hinges. Ordering parts ; ordrng 1 WP8534853 (DOOR HINGE ) and 1 WP8534854 (DOOR HINGE )
KITCHEN WHIRLPOOL WDT730PAHZ0 "New panel has a scratch on the left side. Showed customers and gave them the option to order another. They told me to install it. Made them aware once I install it this is what they get. Installed panel, tests good."
OVEN KITCHENAID KODE500ESS04 Customer having intermittent noise issue. Ordering parts ; ordrng 2 W10491987 (SEAL )s and 2 W10860984 (CONVECT FAN)s and 2 W11245567 (BLOWER)s
WASHER MAYTAG MVWB850YW1 No model number plateNo panel response. Had to tighten bolt in to motor alsoCan not test; ordrng 1 WPW10338456 (console) and 1 WPW10403802 (pump-water)
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Replaced defective defrost control ,test good customer will defrost unit ; used 1 W10503278 (JAZZ BOARD) from stock"
COOKTOP WHIRLPOOL AEP222VAW3 "Found unit operation normal ,explain coil operation ,test good"
DRYER WHIRLPOOL WGD4915EW0 Timer sheared; ordrng 1 WPW10185992 (timer)
REFRIG/FREEZER KITCHEN AID KRFC302ESS00 "Replace part,test good"
WASHER MAYTAG MVWP475EW0 Customer canceled
KITCHEN WHIRLPOOL WDF520PADM3 Customer moved in new house/ Water turned off. Tested unit ok
RANGE WHIRLPOOL WFG320MOBS3 Installed parts needed tested ok
RANGE WHIRLPOOL WFG540H0ES1 Unable to verify a leak. Requesting a gas leak detector ; schdld next appmnt for 3/16 MON !
WASHER WHIRLPOOL WFW92HEFU0 "Ran diagnostic operation ok,machine working as designed."
LAUNDRY WHIRLPOOL WTW7500GW0 Cracked lid customer does not want to repair will contact WP.
WASHER MAYTAG MVWC425BW1 Installed pump checked operation ok.
DRYER WHIRLPOOL WGD6400SW0 Removed object from blower checked operation ok.
WASHER MAYTAG MHN30PRBWW0 F28 error between control board and motor control need part 2CC paid $365.00 remain balance $188.05; ordrng 1 WPW10384849 (cntrl-elec)
WASHER WHIRLPOOL WFW5620HW0 Ran diagnostic operation ok no error codes.
REFRIGERATOR JENN-AIR JFC2089BEP01 Replaced freezer door assembly...
REFRIG/FREEZER WHIRLPOOL WRX986SIHZ00 "Replaced main control board assembly, power board, u.i., pantry drawer u.i., mullion rail, ice compartment gasket, and freezer bin. Added washers to l/s f.f. door to raise and latch properly. Also added gasket to seal ice compartment adapter...; used 3 WPM0274057 (SHIMS) from stock"
WASHER MAYTAG MVWC565FW2 Inlet hoses loose tightened checked operation ok.
DISHWASHER WHIRLPOOL WDT720PADM2 Unit needs user interface replaced pn#W10917737 200.76 + labor 75 and visit. Customer declined estimate
WASHER WHIRLPOOL WFW6620HW0 "Found console dead and not turning on. Outlet is good and green LED on control blinking indicating control is ok. Uninstalled console and reinstalled it. Plugged unit back in, console back to life but still very glitchy. Sometimes power button will not turn panel on or even off. Ordering new control panel. Send the ACU on return, this unit has erratic control operation. Customer still needs to correct drain hose.; ordrng 1 W11319991 (CNTRL-ELEC)"
REF BOT/MT 21CF JENNAIR JFC2290RM00 "Worn closer ,mullion and broken end cap 2ct; ordrng 1 CLOSER L DOOR and 1 12028505AP (closure, door (gry)) and 1 12732508AP (rail-mulln) and 1 W10121977 (endcap)"
RANGE WHIRLPOOL KSGB900ESS3 Vd found left back clipp off on draw reatached tested also found the burner indicator starting to rub off advised cust unit only has 30 day cosmetic
MICROWAVE JENN-AIR JMW2427IM01 Check oven and found faulty door assembly glass chip off I installed new and check left unit working has design...
DISPOSERS KITCHENAID KBDS100T Arrive NH Address maybe incorrect ; saved tckt
DRYER WHIRLPOOL MGD9700SQ0 Replaced idler pulley. No further sound issue. Everything test ok.
REFRIG/FREEZER KITCHEN AID KRFC400EBL01 Ice maker was unresponsive. Replaced ice maker. Module called for water. Advised cust to allow 12 hours for a full harvest. No further issue. ; used 1 WPW10300024 (ICE MAKER) from stock
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced compressor. Pulled vacuum of 29. Dumped full charge. Advised cust to allow 24-48 hours for optimal temps. No further issue.
OVEN WHIRLPOOL AGR4230BAW3 "Checked out the oven,founded the failure of the door hinges,off,causing by a bad angle from window molding,too close.Reinstalled the door and corrected the angle,tested ok."
DISHWASHER WHIRLPOOL WDF520PADB5 Pls order; ordrng 1 W11025865 (CONTROL ) and 1 WPW10671905 (dispenser)
WASHER WHIRLPOOL MHW3505FW1 Check unit installed part that was order please bill customer $8.11 unit working fine
WASHER MAYTAG MVWX655DW1 Check unit there is no hot water coming into unit there is no hot water also coming from main water line instruct customer to get a plumber to fix there hot water issues unit working fine
WASHER WHIRLPOOL WTW7600XW Check unit didn’t verify any issues with unit customer wants the tub to be replaced when there is no issues at all unit working fine
LAUNDRY WHIRLPOOL WTW5000DW1 Pump had lint stuck in the hose removed now washer is working fine
WASHER MAYTAG MVWB835DW3 Cracked lid.; ordrng 1 W11259006 (lid)
WASHER MAYTAG MVWP575GW0 Replaced basket hub recalibrate washer ran test unit is working fine now ; used 1 W10528947 (HUB) from stock
DRYER WHIRLPOOL WED99HEDW0 "Ran test for full cycle towels came out fine cannot find anything dirty condenser coil is clean auxiliary fan screen also clean unit is clean found that the customer is cleaning lady was using the eco-cycle only so I had to instruct customer about that, To use speed cycle"
WASHER WHIRLPOOL MHW2000AWW Wire are not sending voltage to the rest of the components. Wire harness are NLA. Customer will buy new washer and dryer. Will need to charge customer for the labor
MICROWAVE WHIRLPOOL WMH32519FS0 Check unit and found faulty door inter lock switches housing I installed new inter lock instruct customer check left unit working has design...; used 1 W11244494 (INTERLOCK) from stock
REFRIGERATOR IKEA IRS335SDHM00 Check refrigerator and found frozen water reservoir I defrost instruct customer adjust temperature check left refrigerator working has design...
DRYER WHIRLPOOL WHD560CHW0 Check dryer and found faulty drive motor fail ... I installed new motor and check instruct customer left unit working ha s design...
REFRIG/FREEZER WHIRLPOOL WRF990SLAM00 "Not making ice, freezer has a little frost on top of evaporator, f.f. evaporator silver. Replace evaporator per service pointer W10666205C, special project S71233. 3 count...; ordrng 1 876764 (valve) and 1 W10687098 (evaporator) and 1 WPW10143759 (dryer)"
REFRIG/FREEZER WHIRLPOOL WRT519SZDW01 "Customer states continual problem, has been serviced prior by another company. Replaced control box assembly and thermistor. Also found iceballing on evaporator cover(see picture on SD-Mobile). O&i parts. 3 count. Check pressures first to determine leak or restriction...bring steamer to defrost evaporator...; ordrng 1 876764 (valve) and 1 978026 (valve) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer), used 1 W10838965 (THERMISTER), and 1 W11353813 (CONTROL BOX) from stock"
WASHER WHIRLPOOL WFW92HEFW0 Installed part washer is working fine.
RANGE WHIRLPOOL WEG515SOFS Burners are working as designed. No issues found. Cust states she’s upset and thinks the burner is not working the way she thinks it should.
RAN GS 30 SC WHIRLPOOL WFG515S0EB1 Burners were not lighting correctly. Replaced with burner caps from stock. ; used 1 w10881749 (CAPS ) from stock
RAN GS 30 SC MAYTAG MGR6600FZ0 Installed hinges. Solved
REFRIG/FREEZER WHIRLPOOL WDT920SADH1 Drain clogged unclogged drain ... fixed issue
RANGE WHIRLPOOL WFG320M0BS3 Oven working as designed. No issues.
RANGE KITCHENAID KGRS807SSS00 Upon arrival I unplug harness connect plug into user inter face but still don’t work...need main display also; ordrng 1 WP9762794 (cntrl-elec)
DISHWASER WHIRLPOOL WDF550SAHS Working as designed. Found no issues in operation educated customer on rinse aid and tips and tricks.
MICROWAVE JENN-AIR JMC2430WP01 Replace defective parts Test it all op ok
COOKTOP KITCHENAID KGCC506RWW07 Clean igniters and orifice Test it all op ok
MICRWAVE KITCHENAID KHMS2056SSS2 Mw need new door Customer will decide later what to do will call office
DRYER MAYTAG CGM2795FQ0 Dryer needs a blower wheel. Prescreen parts in case; ordrng 1 WPW10131172 (BELT) and 2 WPW10314173 (ROLLER)s and 1 WPW10349492 (BLOWER WHEEL) and 2 WPW10359272 (SHAFT)s
DISHWASHER WHIRLPOOL KDFE104DWH3 Installed tub/ pump motor and drain hoses / tested ok no leaks. I’m the helper on this call
DISHWASHER KITCHENAID KDTE334GPS0 Found upper sprayarm not moving check invertor motor reset to factory setting upper sprayarm turning now.Auth# KPANFPAAPL1 cover parts and labor
DISHWASHER KITCHENAID KDTE334GPS0 Found drain pump leaking replace with new drain pump tested ok no leaks.; used 1 WPW10531320 (MOTOR-DRAIN) from stock
DISHWASHER MAYTAG MDB4949SHZ0 Found unit in child lock mode show customer on how to unlock
WASHER MAYTAG MVWP575GW0 "Upon arrival after pulling washer out again found all the grease from gear casing on the floor need parts,..; ordrng 1 W11131260 (gearcase)"
DISHWASHER WHIRLPOOL KDFE104DWH3 Assist stan with d/w ok
DISHWASHER KITCHENAID KDPE234GPS0 Unit fill and doesn’t run needs sump assy .cust doesn’t want unit to be service pt # w11085683. Called tech support Sr772736238 .called lisa we could do monday
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Helper completed call
REFRIGERATOR MAYTAG MFX2876DRM02 "Replaced compressor and RC evaporator to do Freon leak in same, vacuum tested and refilled unit, tested ok"
MICROWAVE JENN-AIR JMV6208BAS Bad pcb board Order new Also unit need interior light and part is NLA; ordrng 1 WPW10127101 (asy pcb pa)
MICROWAVE KITCHEN AID KMHS120ESS02 Mw makes strange buzzing noise Order new mag and transformer; ordrng 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE) and 1 W11371266 (TRANSFORMER)
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Repkace new lh dr ok level drs ok
OVEN WHIRLPOOL WFG525S0HS0 Door hinges snapped aorder new; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
WASHER WHIRLPOOL WTW5000DW3 Tested unit in diagnostics F0-E2. Over suds. Customer using too much soap or recalibrated washer machine tested unit OK advise customer to use a 1/4 cup of detergent you know working as designed
RANGE - ELECTRIC WHIRLPOOL WGE745COFH01 Unit went into f1E1 control board bad.; ordrng 1 W10877730 (cntrl-elec)
RANGE KITCHEN AID KERC601HBT0 Customer said left front burner don’t stay as hot will need switch.; ordrng 1 8203536 (switch-inf)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Removed filter housing,installed new water filter supply by customer flushed water line instructed customer"
REFRIG/FREEZER WHIRLPOOL WRF560SMHV00 "Removed freezer door found ice maker damage,installed new ice maker large screws,inlet valve cycle check; used 1 4317943 (ICEMAKER), and 1 67005154 (VALVE) from stock"
RANGE WHIRLPOOL WFE770HOFZ2 Found terminal block burnt repair wires okneed new block.; ordrng 1 WPW10245259 (block-term)
WASHER MAYTAG MHW3505FW1 Check unit drain pump was clogged repaired drain pump unit working fine
RANGE WHIRLPOOL WFG515S0EW1 Check and found that the oven is working properly.
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 Replaced control
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked unit, door closing fine all ok at this time"
D/WASHER UNDCTR KITCHEN-AID KDFE104DBL2 Found piece of plastic fell onto heater coil causing strong plastic burning smell. Was able to remove and clean plastic off of heater. Tested and worked as designed.
WASHER WHIRLPOOL WTW4950XW3 "Not spinning check found defective Actuator,Installed new Actuator now working as designed.collect 263.77 cash; used 1 WPW10006355 ("
OVEN JENAIR JDS9865BDP23 TB- Oven temperature tests were normal. No functional issues found at time service call. Advised customer to use oven temperature offset to account for longer cooking times. Both bake and broil elements are fully functional. Unit is working as designed. Customer paid service charge $125.76 by check# 365.
KITCHEN WHIRLPOOL KDTM354DSS4 TB- Replaced right ha d upper rack adjuster. Tests good. Paid total repair $240.02 by cc ref# 2044531404.
M/W OTR WHIRLPOOL WMH31017AW1 TB- Customer canceled appointment.
WASHER WHIRLPOOL MHW5630HW0 Control panel buttons dead except for Power button unit stacked up in closet need to men on return 3 CC also; ordrng 1 W11316626 (CONSOLE) and 1 W11322901 (ACU) and 2 WP308685 (screw)s
N/A N/A MFD2561HES Dr seal tab torn also end cap stud broken ; ordrng 1 W10874836 (END CAP) and 1 W11368721 (SEAL BLACK)
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced defective ice maker E2 error code test 56
RANGE WHIRLPOOL WFG525S0JW0 Ch - installed new rh door hinge - tests good
MICROWAVE WHIRLPOOL WML75011HZ2 "Replaced control panel, electronic control board, rechecked functions and unit tested ok."
REFRIG/FREEZER WHIRLPOOL WRT318FZDB05 Install door.
REFRIGERATOR JENN-AIR JS42NXFXDE00 "Replaced parts,test good"
LAUNDRY MAYTAG MHW5100DW0 Check unit control board is faulty ; ordrng 1 W11029844 (CONTROL BOARD )
DRYER WHIRLPOOL WED5000DW1 "Unit won’t start. Checked supply voltages, thermal fuse, door switch ect. Called tech-line found faulty motor. Belt is also falling apart. Needs more work then dryer is worth. CPS will have to authorize. Motor, blower wheel, repair kit order. Allow 2 job counts. SR#7727363109.; ordrng 1 279827 (MOTOR-DRVE) and 1 4392065 (NORM REPAIR) and 1 WP694089 (WHEEL)"
RANGE AMANA AER6303MFS0 Part installed. Test ok.
MICROWAVE WHIRLPOOL WMH31017FS0 Part installed and tested ok switches replaced and tested ok . Unit previously repaired wire nut in unit panel not plugged in no panel needed.
WSH FRT/LOAD WHIRLPOOL WFW75HEFW0 Part was installed. All features and functions test ok. Advised customer some water that stays within the dispenser draw is ok...just try to keep it clean..
OVEN KITCHENAID KOSE500ESS00 Inner door glass is broken. Quoted customer : 237.29 ; ordrng 1 WPW10618107 (glass-door)
RANGE WHIRLPOOL WFG320M0BS0 Unit will need a new front door panel...have customer an estimate..$458.86 for part and labor.plus tax..do not order anything till someone calls..
WASHER MAYTAG MVWC565FW1 Recalabrate ran diagnostic operation ok.
WSH FRT/LOAD MAYTAG MHW5630HW0 Inlet water off reset ran diagnostic operation ok.
DISHWASHER KITCHENAID KDTM804ESS2 Kick plate door adjusted unit tested ok
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Found controls set improperly and adjusted(f.f. set on lowest setting). All diagnostics check ok...
REF BOT/MT 18CF MAYTAG MBF1958FEZ01 adjust the ice maker arm
WASHER WHIRLPOOL WFW87HEDC0 I checked and found nothing faulty in the unit is working fine. the problem is that the customer does not have the outlet pawer
REF S/S 25 CF WHIRLPOOL WRS325FDAB06 parts installed the unit is working well
DISHWASHER KITCHENAID KDFE104DWH0 "Defective wash motor,order part ; ordrng 1 WPW10605057 (pump and motor assy)"
REFRIGERATOR WHIRLPOOL WRF535SMHZ02 "Replace the door,leave closing properly."
MICROWAVE WHIRLPOOL CAE2745FQ1 "TB- Installed new actuator, capacitor, and belt pulley. Tests good, control not needed.; used 1 W10721967 (CAM) from stock"
WASHER MAYTAG MHW6630HW0 Tested unit found water supply valve at wall producing strong water pressure causing dispenser to overflow when it is filling I turn down valve to decrease water pressure tested unit OK no other leaks at time of service unit working as designed
WASHER WHIRLPOOL WTW8500DC5 CH - installed new power cord - tests good.
DISHWASHER KITCHEN AID KDTM354DSS4 CH - installed new sump - tests good. No leaks detected.
REFRIGERATOR KITCHENAID KRMF606ESS00 Db customer thought we were a free estimate advised we don’t do that she declined did speak to dx
DISHWASHER KITCHENAID KDTE204ESS0 Checked and found no hot water supply to sink and dishwasher. Instructed client to have building maintenance staff rectify water supply issue. Activated diagnostics and error code showed no water entering unit. Client contacted building maintenance staff and was unable to have someone immediately address issue. Advised client diagnosis fee has a 30day warranty and to call back if there’s still an issue
DRYER WHIRLPOOL MGD6630HW0 F3 e3 code also checked vent with air flow tester it came up as poor advised customer to have vent recleaned or shorted .
WASHER AMANA NTW4516FW3 Checked unit was in drain cycle cleared out tested ok
RANGE WHIRLPOOL GW395LEPS05 Checked unit found wire came off computer reattached tested ok
WASHER WHIRLPOOL WHD862CHC1 Found no error codes Found wire harness disconnected reattach tested ok
WASHER WHIRLPOOL WFW9750WL01 Checked unit found rear bearing badly worn causing noise . Customer will replace unit
DRYER WHIRLPOOL WHD862CHC0 Found no error code advised customer must clean out lint filter housing .
WASHER MAYTAG MVWP575GW0 02#Not completing cycle check found bad reading on motor also found water leak coming from water valve.need extra time 2CC; ordrng 1 W11205048 (WATER VALVE) and 1 W11222082 (MOTOR) and 1 WPW10556325 (ring-tub)
MICROWAVE KITCHENAID KMBP100ESS03 Vd installed part tested unit ran to specs
WASHER MAYTAG MVWB835DW4 Vd found stater rubbing pan under unit feet raised as high as they can go advised cust to replace pan with one that does not come up so high in center
DRYER WHIRLPOOL WGD75HEFW0 Vd tested unit found no issues at this time unit running to specs advised cust light coming on due to to run advised cust no issues unit heating properly and and is venting properly collected trip 125.76 by cc #
REFRIG/FREEZER WHIRLPOOL WRT314TFDW00 "Seal system problem leak in system, ordered compressor ; ordrng 1 WPW10507886 (compressor)"
DISHWASHER JENN-AIR JDB9000CWP3 Unit tested and checked soap dispenser replaced and tested ok unit ops well. ; used 1 W10861000 (DISPENSER) from stock
DRYER MAYTAG MGD5500FW1 "Checked out the dryer,founded the failure of the gas line, no gas,off.Unit tested ok,works as designed,the customer the gas supply,also must clear the ceiling ,wall vent."
MICROWAVE WHIRLPOOL WMH31017FS0 Part installed unit tested and checked ok.
WASHER WHIRLPOOL WFW85HEFC1 Checked unit found error code needs pressure sw will order ; ordrng 1 WPW10448876 (switch-wl)
RANGE AMANA AGR5330BAS3 Unit tested and checked no issue detected at time of app.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Check and found no leak at all, ran a cycle through but see no leak."
RANGE WHIRLPOOL WEG745H0FS0 Checked unit found need 2 front ignitor and spark module ; ordrng 1 W10552126 (holder-orf) and 1 W10552128 (holder-orf) and 1 WPW10475149 (module-spk)
WASHER WHIRLPOOL WFW862CHC1 Check and found that the washer is working properly as designed no problem no error code at all .
MICROWAVE KITCHENAID KMBD104GSOO Tech tested unit ok heating ok to boil point
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Replace both parts, leave working properly."
WASHER MAYTAG MVWX655DW2 Chrisvpj@verizon.net. Loose basket..causing it to slip..removed lock nut..and washplate..remounted and tightened properly...test again. All ok..
RANGE WHIRLPOOL WFG525S0HB0 "CH - customer’s complaint is about streaking on black enamel cooktop after cleaning. Cooktop enamel is not defective - no visible damage, scratches, or chipping. Advised customer on use of commercially available cooktop cleaning products and use of lint-free towels. Took pictures of cooktop to document. Advised customer to follow up with WP customer service if she is unhappy with the machines performance. No functional issues found at this time"
DISHWASHER WHIRLPOOL WDF540PADM3 Checked unit unit leaking needs spray arms ; ordrng 1 WPW10491331 (spray arm) and 1 WPW10498900 (spray arm)
REFRIG/FREEZER KITCHEN AID KRFF707ESS01 "Replaced evaporator fan kit assembly, tested ok..."
WASHER WHILPOOL WTW5500SQ2 Found oil dripping around transmission..unit shaking radically while in spin mode..unit would need tranny and basket..to costly to repair..customer will use it as is for now..
DISHDWASHER KITCHEN-AID KDFE204ESS Drain pump replaced tested ok
RANGE KITCHENAID KFGG500ESS2 "Installed parts on unit, all test and check ok."
KITCHEN WHIRLPOOL WDF560SAFW2 "Checked and found dispenser door seal loose. Reinstalled dispenser door seal, rechecked functions and unit tested ok"
ICE MAKER KITCHEN AID KUIC15NHZS0 Replaced water filter housing+filter. Unit ok.
DRYER WHIRLPOOL GGW9250PL0 "Checked out the dryer,founded the failure of the parts listed below,will order,also lot of lint to clear.; ordrng 1 279834 (COIL K) and 1 661570V (BELT) and 1 W11050897 (TCO) and 1 WP3392519 (FUSE) and 1 WP8577274 (THERM)"
DISHWASHER KITCHEN-AID KDTM354ESS1 Spray arm was clogged tech cleaned tested ok
OVEN WHIRLPOOL WFG520S0FS0 Unit tested and checked erc needed has dead pixels also spark module defective.; ordrng 1 W11027098 (ERC) and 1 WPW10511278 (SPARK MODULE )
DISHWASHER KITCHEN-AID KDTE254ESS Filter cleaned unit tested ok
REFRIGERATOR KITCHENAID KRSC503ESS01 Made checks” advsied customer that ice maker functions normal & about cosmetic damages dispenser tray isn’t covered under warranty. Units ok...
WASHER WHIRLPOOL CAE2795FQ0 Install both parts left unit working as designed no further repairs
WASHER WHIRLPOOL WTW5000DW1 "Checked out the washer,found the failure of the improper drain hose,blockages,kinked and off balance tub.Cleared the drain hose and recalibrated,tested ok on full cycle with loads."
WSH FRT/LOAD MAYTAG MHW6630HW0 "Installed 3 of the 4 parts listed below,1 rts,unit tested ok,works as designed."
WASHER MAYTAG MVWB766FW1 Replace control and lid lock run test ok
D/WASHER UNDCTR KITCHEN AID KUDE60HXSS3 Replacement wash arm arrived broken and will have to be reordered. ; ordrng 1 WPW10320512 (arm-spray)
WASHER WHIRLPOOL WTW5000DW1 Replace damage w.valve test ok; used 1 W11210459 (VALVE) from stock
ICEMAKER JENN-AIR JIM158XYRS0 Checked and found unit has a broken water reservoir and faulty recirculating pump. ; ordrng 1 W10837384 (pan-water) and 1 WPW10489122 (pump)
DRYER MAYTAG MGDB880BW0 "Replace drum,rollers and belt test ok; used 1 349241T (roller) from stock"