Local Reviews
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Terri - East Stroudsburg, PA
Maytag Washer Repair
George - Woodbridge Township, NJ
Great service from Dan Marc and Efrain.
Excellent Service
Rocco - Marlboro, NJ
Dennis showed up on time, was very thorough and answered all our questions Thank you
Great Service!
Florencia - Florham Park, NJ
Ken was so friendly and explained everything step by step! He was on time and resolved our issue.
Owner
Giuseppe - Monroe Township, NJ
Great service on Microwave
Sherry - Queens, NY
Dan-Marc quickly identified the problem and successfully installed the new part to repair the problem
Expert technician, courteous and professional
Jaime - Monroe Township, NJ
Appliance repair
Gary - Holmdel, NJ
Very professional, gave advice and provided wonderful service
Great job, very professional
Eileen - Brick Township, NJ
Very knowledgeable
Mrs - Madison, NJ
Stan was pleasant and very knowledgeable. He took the time to explain the problem with my oven. We had many problems with this year old oven. It took three repairmen to figure it out and Stan was the only one who did.
Excellent service
Jennifer - Hasbrouck Heights, NJ
Jerry was punctual, courteous and professional, and knowledgeable about the product. He took the time to explain the issue and resolution. Only constructive complaint is the cost of the diagnose but it’s probably standard.
Professional
Vivian - Queens, NY
Great, courteous service
Just no.
1. - Monroe Township, NJ
Annoyed to be here from the first knock, not helpful.
Great service
Joan - Brick Township, NJ
Very knowledgeable about his job
Wonderful service
Jadwiga - Cliffside Park, NJ
Pleasant and efficient
Didn’t fix anything
Gregory - Belleville, NJ
Great experience!
Nina - Neptune City, NJ
Wonderful experience! Fast, knowledgeable, solved my problem and was extremely kind and professional
Very good service.thank you
Ira - Brooklyn, NY
Very good
Tyler
The - Belmar, NJ
Jennifer B
Jennifer - Marlboro, NJ
My experience with Eric was outstanding- He is the only technician that has been here so far that has taken his time to properly diagnose the refrigerator - He went above and beyond to try and fix the problem. He also told me exactly what to do if the fridge looses temperature. He he far superior to any other tech that has been here.
Great tech
Joann - Montvale, NJ
Great Service
Mary - Yonkers, NY
Great Service!
Erica - Larchmont, NY
joseph
Joseph - New York, NY
on time . professional
Too dam long
David - Hamilton Township, NJ
It took too dam long for the since the part had to be back ordered. I made first contact on Nov. 11th 2020 and didn't get the part installed until January 18th, 2021. The technician that installed the parts was very efficient and did a very thorough job, no complains about him.
Great Service
Arlene - West Orange, NJ
He was wonderful!
Problem not fixed
VS - Bridgewater Township, NJ
Original issue not fixed and new problem created, new appointment taken
Excellent service
Margaret - Cranford, NJ
Great service
Karen - Montville, NJ
awesome
John - Sayreville, NJ
extremely satisfied with the work performed by the Dan-Marc techican
Service tech was great. I wish the Whirlpool fridge was too.
Antonio - Brooklyn, NY
The service technician was personable and respectful. He communicated what was wrong with the unit and what was being replaced.
Total run around
Jason - Spotswood, NJ
I would not recommend using this company
Great service
Rana - Tinton Falls, NJ
Very good
Great efficient service
Isla - Brick Township, NJ
Tyler was very polite and very quick!
Great
Micich - Old Bridge, NJ
Great
Impressive
Gregory - Colts Neck, NJ
Outstanding service by a knowledgeable and practical tech. Could not have been more impressed and satisfied.
Great service
Richard - Brooklyn, NY
The technician was great 👍 very respectful and answer any questions I had for him.. great worker
Excellent in every way! A++++++++++++
Sihone in NYC - New York, NY
I needed repairs on my stove - a few years old - that had a sticky know. I was able to get an appointment very quickly. I received a call on Sunday with a time-range for the visit. The repairman phoned the da of the appointment to further shorten the time-range. He was incredibly polite - even put booties over his shoes before entering the apartment to keep my floor sanitary! He asked what the issues were to make sure he had the correct information. He was very pleasant and thorough and clearly had great expertise. I wish every company treated their clients with this sort of respect. Please commend the repairman to his supervisor for me. Thank you so much for making this simple and for fixing my stove so perfectly!!!
Great service
Diana - Woodbridge Township, NJ
Jesse arrived on time & was warm & friendly. He installed the part required to fix my problem in a short period of time. He is a very knowledgeable technician.
Complicated!
Leonard - New York, NY
Once the parts were finally sourced from Europe the works were carried out very professionally. However, the fact I waited around six months for the parts was a real disappointment. I hadn’t expected with such a ‘high end’ manufacturer to have such a lack of customer follow up or contact and no real action to try and deal with the situation. When my plumbed in coffee machine by Miele years after the guarantee had expired malfunctioned, they bent over backwards to liaise and in fact replaced the appliance! I rang Jenn Air directly at least twice and short of saying it was due to the pandemic supplies held up and once a consignment was expected in a weeks time, but then no follow up to say my part wasn’t on that shipment after all, I no direct contact from anyone until just over a week ago, when finally the part arrived and to arrange an appointment. Then as I’ve said a week later it was fitted! The fact I waited SO long a reduction in the price at least would have eased the frustration!
Great service
Carol - Westfield, NJ
Our Dan-Marc technician Jesse was wonderful. Arrived on time. Very professional and competent. Diagnosed the problem with our refrigerator/freezer ice maker as a pressure problem with the copper water line. We will have plumber replace saddle valve which should correct the problem.
Service call charge is not credited against total repair cost!!
Jeff - Clifton, NJ
The "service call" to start the process was bad. The person sent was not a microwave repairman, and it was clear he either did not read the detailed description of the problem or knowingly misrepresented his purpose in coming to my house so he could achieve more billable hours for his workday. Sending an unqualified person to my house and then charging me for it is a bad business practice. Dan Mark should also be very clear that appliance troubleshooting can be made by phone rather than in-person (which is what the unqualified person did). The person who actually did the repair a few weeks later was great.
Great Service
Evelyn - Garwood, NJ
The repairman was really nice
GREAT SERVICE
Carol - Montville, NJ
30 minute advance warning of arrival, proper ID at the door, polite service technician. Great service.
Excellent service
Daniel - Caldwell, NJ
Elmer was quite professional. He very thoughtfully introduced himself and even put booties over his shoes to protect our floors. He proceeded to fix our dryer in a timely manner. We appreciated the work he did.
Excellent Service
Catherine - Kinnelon, NJ
Dan Marc provided great service. They are very professional, on time, and have honored my warranty each time they have been out to service my Kitchen Aid appliances.
Very good service
Marieanne - Little Falls, NJ
Great Service
Pagno - Mamaroneck, NY
The service visit was very informative and most helpful. We liked how everything was patiently explained and our questions were answered thoroughly.
Phenomenal
Mauro - Hamburg, NJ
Punctual, polite and very good workmanship.
Chris knowledgeable,
Arelene - Avon-by-the-Sea, NJ
Still waiting for part! Dec. 17th supposedly part ordered. Today 1/15 still No part... machine not in use! I thought “Maytag was top of the line”? I’ll never buy another one again. Still waiting for part!! No communication with Dan Marc appliance or Maytag!! Can someone get to the bottom of this and call me???
Great service
Coe - Brooklyn, NY
As always great !
Margaret - Brick Township, NJ
Great service as always. Tyler is very efficient and prompt and courteous and knowledgeable. Been using Marc Appliance for a few years now. Tyler is phenomenal. Can’t say enough!
Fixed
Latrice - Tobyhanna, PA
Refrigerator service
Richard - Tinton Falls, NJ
Excellent diagnostic and repair service. Will continue to use their services.
Great service
Anne - Aberdeen Township, NJ
Dennis was very helpful in diagnosing problem and ordering parts to repair. Very personable.
Great service!
Ernesto - Piscataway, NJ
Antonio came surprisingly early for the appointment but he completed his work professionally. I would recommend his skills to whoever wants my opinion.
Great service
Allison - Westfield, NJ
Great service on my oven
Charlotte - New York, NY
Came twice to fixed the same problem
Ruslan - Staten Island, NY
Great service
Dennis - Branchburg, NJ
Great service!
Lynn - Roseland, NJ
Prompt, quick and personable!
Great Service
Randy - Hamburg, NJ
Stan was great. Very respectful of our home and very knowledgeable. Very good experience.
Great service
Denise - Brooklyn, NY
Knew what he was doing. Found the problem right away.
Raymond - Belleville, NJ
Came back with new part in a timely manner repaired quickly new what he was doing.
Excellent service!
Robin - New York, NY
Eddie was very professional and quickly diagnosed and repaired the problem.
Delreta
Delreta - Queens, NY
The tect arrive on time I was satisfied with what he explain to me
Good service
Adele - Scarsdale, NY
Unhappy
pj - Queens, NY
Serviceman was rude and blamed me for everything from not being able to get DEP to test my water hardness (which I bought a kit and did myself) to not checking my email when he didn’t even have my email bec he never asked for it. He was hard to understand and just not a very nice guy. He offered no help or alternative to the fact that DEP was not responding to my multiple attempts.
James
James - Englishtown, NJ
Did not solve problem
Great Service
ViperOne - West Windsor Township, NJ
I wish they could have come earlier but happy with their help to fix the issue.
Dishwasher repair
Kathy - Massapequa, NY
Paul T. arrived on time, and quickly repaired the top shelf on my dishwasher. On time in and out very efficient.
He was great. Very polite, helpful, and competent.
Sarah - Chester, NY
Awesome
Mike - Little Falls, NJ
Elmer was awesome . Polite respectful and on time.
Great service, prompt and extremely knowledgeable!
Jeanne - Atlantic Highlands, NJ
Great Price!
Alexis - South Plainfield, NJ
Jesse was awesome ! Everything was updated and fixed that needed to get done on my refrigerator . Thank You!
Great Service
Lynsey - North Arlington, NJ
Great servic and fast
Stacy - Parsippany-Troy Hills, NJ
Great service
Michael - Brooklyn, NY
Well trained techicuan
Great Service
Rachel - Brooklyn, NY
Kage is knowledgeable and helpful.
fridge repair
Gigi - New York, NY
Ramrattan
Errol - Queens, NY
I was happy with my service and advice provided by the technician
Great Service
Frank - East Stroudsburg, PA
Jose, was good to work with. I am hoping that the part he said was bad fixes the icing conditions. He got into the the job a good service man.
Great service !
Michael - Evesham, NJ
Great guy , fast at solving the problem
Quick service
Margaret - Bayonne, NJ
Great job
Donna - Freehold, NJ
Very helpful No cost as it was under warranty
great service
Peter - Queens, NY
Awesome job!
Robert - East Hanover, NJ
Great Service
Vyv - Jersey City, NJ
Great service !!!
Thomas - Cedar Grove, NJ
Carlo
Carlo - Goshen, NY
All good
Quick and efficient
Salvatore - Clifton, NJ
Each visit was only a few minutes mean time to resolution.
Great service
Catherine - Englewood Cliffs, NJ
Efficient, knowledgeable, no hassle scheduling. Call in advance.
Great
Dovid - Brooklyn, NY
Nice job
Excellent Service
Nadia - Princeton, NJ
Antonio knew exactly what he was doing and fixed my dryer in record time!
Gréât service
Riva - Tenafly, NJ
Gréât service. Knowledgeable technician
Gréât service
Riva - Tenafly, NJ
Gréât service. Very knowledgeable technician.
Chester
Larry - Chester, NY
Very Happy with the service!
Parts replacement
Carlos - Queens, NY
Repair man was extremely efficient and quick. He was very thorough in repairing and testing the washer and making sure everything was working properly.
Jackie
Jackie - West Orange, NJ
Service was good and technician was very helpful.
Excellent service
Alan - New York, NY
Awe full service
Evelyn - Brooklyn, NY
Rep very disrespectful nasty attitude
E.A.
Leffler - New York, NY
Our service technician did a great job diagnosing and fixing our problem with our refrigerator. It was Christmas Eve at the end of the day. We really appreciated the time he took to solve our issue. We are very happy with the service.
Great service
Marguerite - Roselle, NJ
Good experience
Glitches = delays
Ann - New York, NY
Very good technicians and like the automated appmt system but wrong parts ordered resulted in 3 service calls and Thanksgiving without a working oven
Excellent!!
Kathleen - Montville, NJ
Called, got appt, part ordered, ret’d, dryer works great!!
Great service
Anthony - Rumson, NJ
On time, right diagnosis, quick fix.
Jon - Basking Ridge, NJ
Maytag washing machine overflowed
William - New York, NY
Clem arrived as scheduled. He was efficient and friendly. His repair to our washing machine has given us back a functioning machine after some complicated failings.
Bernadette
Alina - Spring Lake, NJ
Great Service
Christopher - Glen Rock, NJ
Team did a great job, very responsive, explained everything, worked quickly!
Good service
Shirley - New York, NY
Excellent Service
X - Ho-Ho-Kus, NJ
Professional repair.
Great service
Christina - Queens, NY
It was great to finally have my dishwasher working again after three months! Three different repair man from other companies and they couldn’t figure it out. Within five minutes Dan Marcs repair man had it fixed and the problem solved. Thank you.
Excellent
Virginia - New York, NY
Great
Very knowledgeable
Ellen - Livingston, NJ
Technician was great!
Maria - Queens, NY
Don’t Ever Use
KJ - Rumson, NJ
Our Kitchenaid range had an error code and wasn’t turning on. We scheduled service through the Kitchenaid website and they sent this company. When the service tech arrived, he basically googled the error code and part info which would cost over $900 to repair. He never touched the oven or looked at the circuit breaker just looked at his ipad and quoted what was there. We went and ordered a new (not Kitchenaid) range based on his google assessment. We had a power outage on Christmas and now our range works. Perhaps the technician should have looked over the entire range because now I have a new one coming. Total waste of time and money ($100 + fee) to only have the tech google the repair.
Well. We waited over a month for a part which didn’t fix the issue.
Bharat - North Middletown, NJ
The people have always been polite to us. But if they don’t/ can’t fix the issue. Then what services were they here for.
Great Service
Nurije - Staten Island, NY
Excellent experience on appliance repair
John - North Arlington, NJ
Efrain from Dan Marc appliance service was great to work with to troubleshoot washing machine problem. Dan Marc team kept appointment the day before Christmas to get our washing machine working again...! Thank you for relieving the stress from what could have been a unpleasant experience.
Excellent service
Dorota - Monroe Township, NJ
mike
Mike - Manchester Township, NJ
will only use them from now on! came out christmas eve, and when my kids saw repair man at the door, walked in saying “ho ho ho.”
Cathy
Thomas - Brooklyn, NY
My experience with the service gentleman was excellent. He was very competent, helpful, polite, and honest. I'm extremely satisfied with the appointment visit. Excellent!
Great Service
Michael - Warren, NJ
Great service. Quickly figured out the problem, replaced everything and was very friendly. Very easy to work with!!
David
David - Deal, NJ
Very efficient company
Dryer repair
Jim - Medford, NJ
Service on microwave and oven
Lynn - Florham Park, NJ
The technician was polite, came within the agreed upon time frame.he established what was wrong and fixexed it in a timely mannerl
Oven repair
Michele - Jersey City, NJ
Fast service
Jose was great
Maria - East Stroudsburg, PA
Thank you to Jose who did did everything he could to fix our compactor. As long as it took he didn’t give up trouble shooting and finally got it up and running for us.
Annmarie
Ann - Marlboro, NJ
Vincent was great! Wonderful service!
Problem with stove unresolved
Rafsi - Chatham, NJ
Great service
Alice - New City, NY
Thomas
Thomas - Stroudsburg, PA
Very professional and exceptional service.
Mrs
Lilliam - Morristown, NJ
Good
Great
Mark - Asbury Park, NJ
Chris did a great job. Thanks
Amazingly thorough & professional service!
Mary - New York, NY
An amazingly efficient & professional job done by Clem! Thorough and went above and beyond & fixed the door hinge issue without having to return on a different day !
Excellent
Catherine - Staten Island, NY
On time and serviced machine. Well done. Thanks
Replacement of ice maker
Maria - Matawan, NJ
Jason was very professional and helpful. He was able to solve problem..
Very professional
Carol - Medford, NJ
Job well done
Great service. Very nice and explain everything.
Isaal - Ocean Township, NJ
Exceptional Service
Samuel - Queens, NY
George is a true Professional. He is arrives on time, friendly, clean and GREAT asset to your company!!
Experienced Technician Is A Plus
Ora - Queens, NY
Although the young man was polite, he did very little to diagnose the problem with the Whirlpool gas range that I purchased March 2019. After calling Whirlpool, I was told that he said I should turn the oven on to 500 degrees; the oven smoked at 200 degrees, and the burners operated higher than before. Why would I compromise my safety with that kind of advice? The range is "spotless" (his words) and I could not find the source of the problem; neither did he. I am outraged.
Lisa
Lisa - Queens, NY
He was very good and thorough. I want to ask you guys how I can avoid a flood in the future or if I have a flood, how I can prevent the water from flowing completely. Can you ask the technician and please let me know? Thank you Lisa Elias
Oven Reair
Chris - Brooklyn, NY
The service tech was very polite, considerate, safe and nicely explaining the situation as he was working to resolve the issue.
Great service and very knowledgeable repairman
James - New Rochelle, NY
The repair was straightforward and repairman knew exactly what the problem was. He had informed us to unplug the fridge to allow the ice to melt which we did.
Great
Lisa - New York, NY
Very good and polite. Seemed to know exactly what he was doing
Quick and effective
Donn - Freehold Township, NJ
This service guy is great Gets things fixed quickly and explains what he does
Great service, price a bit high....
Lisa - Morristown, NJ
Good service
Great service! On time, efficient and EXPLAINED things to me.
Irene - Neptune City, NJ
Thank you, Tyler & Dan Marc!
Awesome
Robert - Woodbridge Township, NJ
We have had this gentleman come to our home on a few occasions and he is always friendly and competent. He works clean and quickly. You have a great employee
Super quick great service
Joseph - Lake Harmony, PA
They were incredible in speed of service from time of call. Covid responsibili and solved our issue. Thank you and happy holidays
Sue
Sue - Monroe Township, NJ
Excellent
Great
Nomi - Queens, NY
Great service
Stacey - East Brunswick, NJ
Denise was very Friendly. Very Helpful and easy to have in the house. And timely. Quick repair.
Great service
Nomi - Queens, NY
Good knowledge, great advice!
Exxon - Clinton Township, NJ
Frank was nice and very helpful. He truly wanted to help solve the issue we were facing.
Great Service
Moses - Brooklyn, NY
Professional
Vicki
Victoria - Brooklyn, NY
Very professional, prompt and tidy
Excellent service
Lisa - Califon, NJ
Reliable service, and very timely.
Excellent service
Joe - Long Valley, NJ
Quick and professional
Sophie
Sophony - New York, NY
Clem has serviced my appliances with great knowledge, professionalism and is thorough. I highly recommend this company who has provided service calls for me on two separate occasions.
Miggys
Jack - Stroudsburg, PA
Great service
Great job and fast thank you
Ceaser - Roselle Park, NJ
Great service
Great Service
Kristie - East Orange, NJ
Good service, wait for parts
Joseph - Queens, NY
Paul was great. Part took too long to be delivered
Great, efficient service
Deborah - Nutley, NJ
The repair person arrived on time. He fixed the appliance quickly and efficiently explaining what he was doing and why. He also gave me a few tips to keep my dishwasher running better.
Timely, good service
David - Bradley Beach, NJ
Great Service
Jacqueline - Basking Ridge, NJ
We were able to quickly schedule an appointment within a few days. Moses is very knowledgeable and professional. He knew what to do to repair our dishwasher.
Excellent timely service
Michael - Staten Island, NY
Arrived exactly when he said he would. Listened to what I had to say about the issue and addressed it right away.
Mimi
Fitzgerald - Southampton Township, NJ
A long process but successful outcome.
A Real Pro
Brian - Allendale, NJ
The technician showed up a few minutes early. He was polite, efficient and professional the whole time.
Great Service
Robert - Middle Granville, NY
Cosmo
Cosmo - Staten Island, NY
I have not decided yet to have work done due to the holidays and more impotantly my concern that my kitchen cabinet work MAY need to be removed to remove the range hood so that the motor can be replaced. Pending further review and review with manufacture.
Very good service.
Sarah - Queens, NY
Great service
Geraldine - Queens, NY
Repair man was very nice and worked quickly. My only complaint was that it took a long time to book second appointment after the first one. Not sure if that was because of parts but it took a couple weeks to resolve everything, which is a long time.
Great service
Francesco - Staten Island, NY
Professional and courteous service...
Michael - Clifton, NJ
Getting in touch with Whirlpool was horrible. But...once they set up the service with Dan-Marc...it was seamless. Calls and notifications. Safety with regards to COVID. Prompt, professional, courteous service. Given a 4 hour window. Notified 20 minutes before the technician arrived.
Great technician. Quick and easy.
Threed94 - Staten Island, NY
I am very pleased with the technician. He was very polite and did his job quickly. He knew what he was doing. He was the best one I have had to service my refrigerator.
Great service
Elizabeth - Jefferson, NJ
I had some concerns about my machine, the tech came out , took a look, made a recommendation, replaced a part, quick , courteous and priced fair
Doug
Douglas - Morristown, NJ
Great Service. Customer Service best ever. I had a need and they walked me through and provided superb service. Part took a while to come in but I
John - Mount Holly, NJ
Quick and efficient
Charles - Toms River, NJ
Very happy with the service
Great service. Knowledgeable repairman
Lucille - Yonkers, NY
In time and fixed the problem quickly
He was great !
Jackelin - Long Branch, NJ
He was the best
Excellent service
Sara - New York, NY
Clem was fantastic
professional technician
Judy - Mount Arlington, NJ
technician on time and very professional and informative however first appointment was pushed back 4 days
Pearl
Pearl - New York, NY
Fabulous experience. Technician was experienced and knew the machine. He was neat and came on time. I would not hesitate to recommend your service
Excellent service !
Linda - Hillsborough Township, NJ
in and out done job stove work perfectly !
on time, knowledgeable, courteous
Emil - Pearl River, NY
great service
Very helpful technician
Frances - Marlboro, NJ
No work needed, computer reset itself (as per repairman)
Ferne - Queens, NY
noisy refrigerator
Gil - Helmetta, NJ
Technician could not find a problem. So I'm sick with a noise generating refrigerator
Great service
Joe - Carteret, NJ
repair
Paul - Somerville, NJ
Robert Swanson
Robert - Florham Park, NJ
Elmer arrived at the time he said he would, was knowledgeable and addressed all our concerns. In addition he was just a nice guy.
Great service
Pat - Franklin Square, NY
I would recommend their service
Excellent service
Daryl - Jersey City, NJ
Fast and Efficient
Melissa - Spring Lake, NJ
Very happy
Patty - Brick Township, NJ
Tyler was punctual, polite and knowledgeable.
Emschwartzjr@aol.com
Ed - Hillsdale, NJ
Great Service
Trevor B.
MICROWAVE WHIRLPOOL WMH54521JZ0 TB- Installed new magnetron and diode. Tests good.
Trevor B.
DISHWASHER JENN-AIR JDB9800CWS2 TB- No functional issues found at time of service call. Paid service charge $133.23 by cc.
Trevor B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "TB- Re-secured door handle. Tests good. Small plastic end trim piece was broken off of handle (see picture). Advised customer that issue is cosmetic, non-functional. Gave customer price for replacement door handle install. Customer declined any charges."
Trevor B.
OVEN WHIRLPOOL WFE320M0JS0 TB- Installed new upper door trim. Tests good.
Trevor B.
RANGE WHIRLPOOL WFC310S0EB3 TB- Installed new control. Tests good.
Trevor B.
DRYER WHIRLPOOL MGDX655DW2 TB- Re-secured PTS switch into housing. Tests good. Paid total $218.53 by cc.
Omar S.
LAUNDRY WHIRLPOOL MLG22PDAWW Broken draw dispenser costumer does not want to pay for labor or service charge send bill $136.04Part need it W10395619 dispenser drawW11448328 dispenser handleWP8540399 cover Labor $99.00; ordrng 1 W10395619 (drawer) and 1 W11448328 (DISPENSER HANDLE) and 1 WP8540399 (cover)
Marc C.
REFRIGERATOR WHIRLPOOL WRF555SDHV02 Installed ice maker tested unit ok
Trevor B.
REFRIG/FREEZER KITCHENAID KRFC300ESS03 TB- Control not reading compartment temperature correctly. Needs replacement control and UI.; ordrng 1 WPW10317076 (CONTROL ) and 1 WPW10746274 (UI)
Marc C.
MICROWAVE JENN-AIR JMW2430IL02 Assist technician with a two-man job inverter board magnetron microwave board tested unit OK
Eric P.
REFRIG/FREEZER WHIRLPOOL WRV986FDEM01 "Ep-installed new drier and port, pulled and held vacuum. Charged to spec +.5oz for pressures. Monitored voltages as unit ran and switched from R/C to F/C. Set unit on fast ice/cool. Advised customer to watch for 24-48hrs and follow up as needed"
Trevor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 TB- Found partial frost pattern on freezer evaporator. Freezer fan running but no airflow to ff compartment. Needs dye drier and ff damper assy.; ordrng 1 WPW10143759 (DYE DRIER ) and 1 WPW10196393 (DAMPER)
Ken K.
REFRIG/FREEZER KITCHEN-AID KRFC604FSS00 "Replaced ice maker due to not cycling, installed pressure reducer due to high water pressure"
Paul T.
WASHER WHIRLPOOL MVWX655DW1 "Installed all parts on unit, both tubs sent to customer by whirlpool. All test ok."
Tyler S.
MICRO OVEN JENN AIR JMW2430IL03 "Need harness with all the switches and interlocks. Reschedule when part comes in, send control panel back on return. Two men, oven cart, two counts.; ordrng 1 OVENCART and 1 W11219538 (HARNESS)"
Tyler S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Unit needs new mullion.; ordrng 1 WPW10311757 (MULLION)
Kenny G.
DRYER WHIRLPOOL WGD94HEXW2 Installed parts tested ok.
Kenny G.
MICROWAVE WHIRLPOOL WMH75021HZ1 Installed all parts tested ok
Ken K.
DISHWASHER KITCHEN AID KUIC15NRXS1 "2 count call return Installed condenser and flushed out unit, went to run unit water valve is leaking, ordered same; ordrng 1 W10163596 (water valve)"
Kenny G.
MICROWAVE WHIRLPOOL KEMS308SSS00 Found not heating high side could be magnetron or transformer. Unit would have to be taken out of wall to check which component is failing. Customer is going to think about it and call us back. We would need to come back with 2 man ( mike darr only ) and magnetron and transformer.
Darren S.
MICROWAVE WHIRLPOOL WMH75021HZ1 Install parts.... mag only
Kenny G.
WASHER WHIRLPOOL WFW96HEAW0 Found water valve problem. Will order and replace ; ordrng 1 W10239942 (Valve diverter) and 1 W10247306 (Valve)
Kenny G.
REFRIGERATOR WHIRLPOOL n/a Ice bin warped. Get serial next time ; ordrng 1 W10781441 (Ice bin)
Darren S.
DISHWASHER WHIRLPOOL KDFE104HBL0 Repair soap box .. ran diagnostics.. no error codes..
Kenny G.
WASHER WHIRLPOOL WFC7500VW2 Found bad motor will order. ; ordrng 1 W10192987 (Motor)
Kenny G.
DRYER WHIRLPOOL WGD87HEDW1 Found bad thermal fuse. Will order and replace ; ordrng 1 W10693363 (Thermal fuse) and 1 279311 (ignitor)
Darren S.
REFRIGERATOR WHIRLPOOL ????? Duplicate call .. was there yesterday .. need to order part
Darren S.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Found leaking into ff section ... clear drain .. remove ice ... adjusted and secure thermistor ... machine ok
Kenny G.
DISHWASHER WHIRLPOOL KUDE70FXPA3 User interface is failing.; ordrng 1 WPW10481151 (User interface)
Darren S.
WASHER MAYTAG MHWE300VF00 Found unit not on .. no power at outlet .. breaker tripped .. reset breaker .. unit on .. ran cycle .. machine ok
Darren S.
REFRIG/FREEZER KITCHEN AID KRSC503ESS01 Excessive ice build up in freezer...; ordrng 1 W11449066 (HARNESS)
Damion M.
WASHER WHIRLPOOL WET4124HW0 Check washer and found faulty suspension and washer banging ... We installed new suspension and check instruct customer left unit working has design...
Damion M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Check refrigerator and found frozen ice maker water tube because after changing water valve customer was suppose to change filter, I clear tube and left unit working has design..."
Damion M.
RANGE WHIRLPOOL WFG320M0BS3 Check range and found oven door came off receiver left side I made adjustment reinstalled and check left unit working has design....
Darren S.
RANGE KITCHENAID KFGG500EBS3 UI cracked .. trim scratched ...; ordrng 1 W10692150 (UI)
Darren S.
MICRO OVEN WHIRLPOOL WMH31017HS5 Cleaned out buld socket .. lite not coming on ...; ordrng 1 W11175576 (UI)
Stoyan S.
MICROWAVE KITCHEN AID KMHP519ESS2 Helper completed
Damion M.
WASHER WHIRLPOOL WFW86HEBW1 Check washer and found faulty water inlet valve no cold water and F9E1 broken drain pump ...need part pls order thank you...; ordrng 1 WPW10391443 (pump-water) and 1 WPW10435242 (valve)
Vincent D.
REFRIG/FREEZER KITCHEN AID KRFC704FPS03 Vd found a small piece of right seal coming part removed tested unit ran to specs
Vincent D.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 Vd installed part tested unit ran to specs
Damion M.
MICROWAVE WHIRLPOOL WML75011HZ7 Check micro wave and found faulty lower switch and housing light not turning off I unplug need parts ..pls order thank you...; ordrng 1 W11474649 (INTERLOCK ASSEMBLY)
Vincent D.
REFRIG/FREEZER WHIRLPOOL WRB322DMBM Vd installed part tested unit ran to specs
Damion M.
MICROWAVE WHIRLPOOL WMH32519HT4 check microwave and found unit not working completely dead found fail cavity thermostat...pls order thank you...917 549 0099; ordrng 1 W11224856 (thrmst-fix)
Vincent D.
LAUNDRY WHIRLPOOL WTW7120HW0 Vd tested unit found no issues at this time unit running to specs code were for unbalance
Dennis B.
OVEN KITCHENAID KSGG700ESS1 Db installed parts tested unit unit ran to specs
Chris H.
WASHER WHIRLPOOL WTW4816FW2 "CH - installed new gearcase, agitator, cam, and belt - tests good"
Vincent D.
DRYER MAYTAG MGD6630HW0 Vd unit needs console kit (W11417080 ) as per service pointer ; ordrng 1 W11417080 (CONSOLE KIT)
Vincent D.
REFRIG/FREEZER JENN AIR JF42NXFXDE01 Vd found freezer section frozen over unit needs control (WPW10739408) 175 trip 124.95 labor 175 tax total 501.08 paid in full by cc # ; ordrng 1 WPW10739408 (cntrl-elec)
Chris H.
DISHWASHER KITCHENAID KDTM604KPS0 "CH - no stored fault codes. No unusual noises from fill valve, wash motor, or drain pump. Bottom overhand of cabinets is larger than normal, causing a large open space between rear of lower access panel and cabinet baseboard, negating any sound insulation from access panel. No functional issues found at this time - unit tests good"
Vincent D.
MICROWAVE JENN-AIR JMC2430DP01 Vd installed light unit then coded out unit needs control (W10815465) panel (W11229663) transformer (W11238401); ordrng 1 W10815465 (cntrl-elec) and 1 W11229663 (panl-cntrl) and 1 W11238401 (transformr)
Tyler S.
WASHER WHIRLPOOL WFW560CHW0 "Replaced old dispenser with updated spray pattern dispenser, tests good."
George T.
LAUNDRY WHIRLPOOL MVWX655DW1 Customer could not decide whether to pay for the part needed.Will be calling whirlpool to go over this issue.Collected for the trip Charge for today.
George T.
REFRIGERATOR WHIRLPOOL WRT111SFDW03 Liquids freezing in fresh food section.Made temp setting warmer.Removed the foam around tab sensor in fresh food section for more accurate reading.Also restricted air vents for less air to come through.Customer to monitor temp situation.
Paul T.
OVEN WHIRLPOOL JMW2430DS01 "Installed new fan on unit, all test ok."
Tim S.
DISHWASHER KITCHEN AID KDFE264ESS0 Removed glass from drain pump
Tyler S.
DRYER WHIRLPOOL MGD3500FW0 "Found outside venting restricted, pulled a handful of lint and paper towels out of venting. Unit needs a new door hinge.; ordrng 1 WPW10208415 (HINGE)"
Tyler S.
MICRO OVEN MAYTAG MMV1175JZ0 "Found diode blown, replaced diode from truck. Still no heat. Order magnetron, diode, transformer. Two men on return.; ordrng 1 W11256462 (DIODE) and 1 W11353994 (TRANSFORMER) and 1 W11391712 (MAGNETRON), used 1 W11256462 (DIODE) from stock"
George T.
REFRIGERATOR WHIRLPOOL WRF560SEYM01 Will confirm model and serial number when we return.Will need to return with parts as listed due to icemaker found with broken pieces.; ordrng 1 4317943 (icemaker only) and 1 WPW10474785 (arm-shut)
Jason T.
M/W OTR KITCHENAID KMHS120ESS5 "Replaced defective magnetron diode & capacitor, tested ok..."
Omar S.
WASHER WHIRLPOOL WET4124HW0 Helper job complete
Omar S.
WASHER WHIRLPOOL WTW4915EW2 Pass diagnostics test reset washer test ok..
Damion M.
WASHER WHIRLPOOL CAE2745FQ0 I installed parts but after finish the guy who came to open the door left need access keys to reset and test...; saved tckt
Omar S.
WASHER MAYTAG MVWX655DW2 Check not draining found bent drain hoses instruct need to get a new drain hose the one that it has is not the original one she will have to get in a hardware store.
Damion M.
WASHER WHIRLPOOL NTW4516FW3 Check washer and found unit not starting in long drain mode faulty extended hose strike...; ordrng 1 W10837741 (lid strike) and 1 W11244231 (hose)
Paul T.
WASHER WHIRLPOOL MHW6630HW2 "Checked unit, found spin option turned to off on delicate cycle, advised customer that sometimes unit will default to no spin and cause wet clothes. Went over proper use and care and all test ok."
Paul T.
REFRIG/FREEZER WHIRLPOOL WRS571CIDM01 "Installed new harness on unit, cleared all ice build up on evap, all test ok."
Jesse F.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Put unit through diagnostics. During harvest icemaker blades not rotating, icebox fan laboring. O&i parts...; ordrng 1 W10846539 (evaporator fan blade) and 1 W11226501 (FILL TUBE HEATER) and 1 W11294907 (ICEMAKER )"
Clem S.
REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Seal system leak ,order part . ; ordrng 1 LOCKRINGKIT (1111111) and 1 W11209866 (COMPRESSOR ) and 1 W11407409 (EVAP)"
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRB543CMJZ00 "Compressor failed non pumper, order new compressor 3 count send r600 and lokring kit; ordrng 1 876764 and 1 W11370574"
Chris H.
DISHWASHER WHIRLPOOL WDT970SAHZ0 CH - no fault codes. Unit tests good. Advised customer to use rinse aid and heat dry to improve drying. No functional issues found at this time
Omar S.
WASHER MAYTAG MHW5630HW0 02#Leaking from gasket need part...; ordrng 1 W11314648 (GASKET )
Eric P.
WASHER WHIRLPOOL WFW92HEFW0 "Ep-unit had F0E1(load during clean),F3E1(water level),F8E3(overflow),F9E1(long drain) error codes-cleared. Ran diagnostics and rechecked codes-clear. Inspected drain pump-removed small item from impeller , air trap and pressure hose-clear and undamaged and drain line-clear no kinks or bends. Ran diagnostics without dispenser-good no codes. Referred to use&care guide p14-16 for loading and detergent use , as well as running a clean washer cycle with affresh or other cleaner at least 1 time per month"
Chris H.
OVEN JENN-AIR JJW2430IL00 CH - verified reoccurring f2e1 fault. Unit needs new console {W11449117}; ordrng 1 W11449117 (CONSOLE)
Chris H.
WASHER WHIRLPOOL CAE2745FQ0 "CH - unit needs new lid latch {WPW10482836}. Estimate for repair: service fee $124.95, parts $65.54, labor $95, total $285.49. Customer is tex exempt- proof of exemption provided on previous service calls. Customer to be billed by office; ordrng 1 WPW10482836 (LATCH)"
Eric P.
DISHWASHER KITCHENAID KDFE204KPS0 "Ep-manually drained unit, replaced drain pump. Small piece of glass restricting impeller"
Omar S.
DRYER - GAS WHIRLPOOL WGD8620HW1 02#Bad panel control need part.; ordrng 1 W11367339 (PANEL CONTROL )
Darren S.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Found no water from dispenser.. reservoir frozen ... adjusted temperature settings .. customer instruct to clean condenser.. machine ok
Paul T.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 "Checked unit, found several issues, customer stated that other servicers have been to home to try and repair but has failed...; ordrng 1 W10843055 (CONTROL ) and 1 W11033168 (FAN) and 1 WPW10248595 (DAMPER) and 1 WPW10389152 (SUPPORT)"
Eric P.
OVEN MAYTAG MGT8720DS06 "Ep-unit has intermittent broil ignition and usually just half the element. Ordering (1) W11245221 burnr-brlr,(1) WPW10324738 igntr-oven ; ordrng 1 W11245221 (burnr-brlr) and 1 WPW10324738 (igntr-oven)"
Wayne D.
REFRIGERATOR WHIRLPOOL KRSC503ESS00 "Found broken wires on door after installing ice maker, CUST decline est for new door"
Kage M.
RANGE - GAS WHIRLPOOL WEGA25H0HZ0 Installed and left working as designed checked for gas leaks
Felipe T.
RANGE WHIRLPOOL WEE510S0Fs2 Replaced defective drawer panel
Wayne D.
REFRIGERATOR WHIRLPOOL WRT106TFDW01 Order thermostat and control; ordrng 1 4388931 and 1 W10839843
Kage M.
DRYER WHIRLPOOL WGD5000DW3 "Checked and found bad rollers caused belt to get serrated and pulley was messed up replace parts left unit working as designed; used 1 341241 (belt), 1 349241T (roller), and 1 WP691366 (IDLER PULLEY) from stock"
Jesse F.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced freezer light module...; used 1 W11462342 (LED) from stock
Kage M.
OVEN WHIRLPOOL WGG745S0FS02 Wrong solenoid; ordrng 1 WGG745S0FS02 (SOLONOID )
Kage M.
WASHER WHIRLPOOL MVW6200KW0 Checked and found bathroom rug inside unit fell apart clogged drain pump unable to get top of the unit open on able to remove top of the unit parts needed ; ordrng 1 W11394572 (LATCH) and 1 W11396717 (DRAIN PUMP) and 1 W11481108 (MAIN CONTROL)
Kage M.
DRYER WHIRLPOOL MEDB765FW0 "Checked and found unit not getting the correct volts to line 1 or line 2, advise customer to have an electrician check out the unit unit is not wired correctly no further repairs at this time"
Kage M.
KITCHEN WHIRLPOOL WDT750SAHZ0 Upper rackmadjusters needed ; ordrng 1 W10712395 (adjuster)
Enerve B.
DRYER MAYTAG WGD5630HW1 "Checked out the dryer,founded the failure of the parts listed below,will order to go back with and 2nd m,one at time.Also long ceiling vent.; ordrng 1 WP338906 (RADIANT SENSOR) and 1 WP3391912 (HIGH L TAT) and 1 WP8573713 (TCO) and 1 WPW10328463 (VALVE COIL KIT)"
Jesse F.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Icemaker overfilling, rear of icebox icing over(see picture on SD-Mobile). O&i parts. 2 count on return. F.f. drain iced, needs to be steamed clear...; ordrng 1 W10460280 (fan) and 1 W10864518 (adapter) and 1 W11087201 (heater) and 1 W11294907 (ICEMAKER ) and 1 WPW10341329 (water valve assy)"
Enerve B.
DRYER WHIRLPOOL WGD6620HW1 "Checked out the dryer,founded the failure of the gas valve coil kit,n/g.Replaced from truck stock,tested ok on cycles.; used 1 WPW10328463 ("
Mike D.
REFRIGERATOR WHIRLPOOL GX5FHDXVY05 Check found no problem with unit at this heard no abnormal noise found light was loose in the socket causing it not to light tightened light bulb properly now light fine unit checked ok
George T.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Found no water or ice in unit.Also found water valve under sink was not turned on.While trying to turn it on found that the valve started to leak.Shut it off right away.Advise customer that that valve needs to be replaced including the waterline to the refrigerator.
George T.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Had to replace two LED modules.Test OK after repair.; used 2 WPW10515057 (LIGHT) from stock
Clem S.
REFRIGERATOR WHIRLPOOL KSC24C8EYP03 "Replaced defective parts ,test good ; used 1 W11396033 (LITE ASSY) from stock"
Clayton G.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replace listed part unit test OK
Paul T.
WASHER MAYTAG MVWB755DW0 "Checked unit, found drain pump not kicking on and no power, also f1e1 fault code for control. Had a hard time getting into diagnostic and might need console also. Advised customer on issues with unit and he is not going for repair at this time"
Paul T.
WASHER WHIRLPOOL WFW5620HW0 "Checked unit, went over proper use and care of unit and cleared error codes. All check and test ok"
Mike D.
WASHER WHIRLPOOL WFW92HEFW0 Replaced defective parts ordered unit checked ok
Clayton G.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Unit needs LED and Molly and strip; ordrng 1 W10311758 (rail-mulln) and 2 W10695459 (module)s
Chris H.
WASHER WHIRLPOOL WTW7120HW0 CH - no stored fault codes. Ran diagnostic cycle - tests good. Advised customer to lower amount of detergent used and went over load size and selection. No functional issues found at this time
Kage M.
DRYER WHIRLPOOL MGDB765FC Checked and found thr ventline clogged with lint advise customer to go over and clean no further repairs at this time
Mike D.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived at call tried pulling unit out couldnt by my self got unit out a little and saw unit looks like it was dropped sides of unit bowed out will needs help to pull unit out ; saved tckt
Enerve B.
RANGE MAYTAG MGR6600FZ1 "Installed the parts listed below,tested ok ."
Enerve B.
DRYER MAYTAG MDG28PRCWW1 "Checked out the dryer,founded the failure of the parts listed below,will order,but Peter will search first for the ui to add with the control and call the customer with the repair cost,now just collect the service fee only with cc.; ordrng 1 WPW10166305 (CONTROL B)"
Vincent D.
WASHER MAYTAG MVWB766FW1 Vd tested unit found no issues at this time unit running to specs
Vincent D.
REFRIGERATOR WHIRLPOOL WRT518SZFM Vd tested unit found breaker off turned on and unit ran with out tripping cust stated some times it will run for hrs and other times min unit running with out tripping advised cust to replace breaker
Kenny G.
REFRIGERATOR KITCHENAID KRFF302ESS01 Right side door gasket is torn. Not customer fault. Failed on its own. Customer will contact whirlpool to try and have unit replaced and paid for by whirlpool. ; ordrng 1 W10830162 (Gasket)
Kage M.
WASHER MAYTAG MHW6630HW0 Checked and found Bella has a big tear advised customer not to use the unit until we come back to fix it; ordrng 1 W11314648 (bellow)
Enerve B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Checked out the ref,founded the failure of the filter housing as per ED wlp tech line,the first step now,will order.File #7729787879.; ordrng 1 WPW10394053 (WATER FILTER H)"
Adrian R.
DISHWASHER WHIRLPOOL WDF320PADS1 Check and found that the heating element is broken. I spoke with someone from the management office which advise me to take a look and let her know that the problem. Which I did now I try to call her with the diagnosis and she said she would call back with payment but she didnt. Were not ordering any parts until we hear from the management.; ordrng 1 W10518394 (HEATING ELEMENT )
George T.
REFRIG/FREEZER WHIRLPOOL KFGD500ESS04 The two burners that came in were completely different than what was ordered..not sure what went wrong. Please research and reorder.; saved tckt
Mike D.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Check found compressor defective will order ; ordrng 1 WPW10507886 (Compressor)
Mike D.
DRYER WHIRLPOOL WGD6620HW0 Check found motor noisy will order needs 2 men ct 2 on return ; ordrng 1 W11086656 (Motor) and 1 WP697772 (Wheel)
Dennis B.
MW-HOOD COMBO WHIRLPOOL PERSEDO Db microwave is a Samsung
Dennis B.
DRYER - ELECTRIC AMANA NED4655EW1 "Db installed parts tested unit unit ran to specs ; used 1 279816 (hi limit), and 1 WP3392519 (FUSE) from stock"
Eric P.
REFRIGERATOR WHIRLPOOL KRFF507HPS01 Ep-replaced F/C led(W10695459) from truck stock. All lights function properly ; used 1 W10695459 (LED) from stock
Eddy P.
WASHER WHIRLPOOL WTW5000DW1 Ran full cycle could find any issues with the washer advised customer water pressure is very low.
Wayne D.
REFRIGERATOR WHIRLPOOL JCB2282KTB Cleared and defrosted drain
Dennis B.
REFRIG/FREEZER WHIRLPOOL WRF767SDHZ00 Db water valve is not working right ; ordrng 1 WPW10341329 (water valve assy)
Mike D.
WASHER WHIRLPOOL WTW8600YW1 Check found door latch not closing properly replaced unit checked ok; used 1 WPW10619844 (Latch) from stock
Mike D.
DISHWASHER WHIRLPOOL KDTM354ESS1 Check found no problem the unit at this time operating as designed customer complaint of silverware basket broken advise customer not covered by warranty customer not happy advise customer to call Contract company then she said to replace all rack avd theres nothing wrong with the racks so if cust call back and the racks are now broken she broke them in order to have them replaced so cust should be charged for repair unit checked ok
Marc M.
RANGE WHIRLPOOL WFG525S0JB0 Unit tested and checked no issue detected at time of app. Tested supply line to oven and connections with soap water.Sr # 7729766751
Marc M.
RANGE WHIRLPOOL WFG505M0BS3 Unit tested and checked explained to cx that the door is designed like that nothing wrong with door space in door is where heat vents from. Sr 7729553986
Mike D.
REFRIGERATOR WHIRLPOOL WRF560SEYM02 Check found right door broken by the hinge needs new door will order ; ordrng 1 lw10413519 (Door) and 1 WPW10481433 (Nameplate)
Ken K.
REFRIG/FREEZER WHIRLPOOL WSR57R18DM01 "Replaced main control due to temperature being erratic, was at 50 degrees and not running"
Ken K.
REF BOT KITCHEN AID KSSC36FKS01 "Replaced filter housing, filter and water valve due to it leaking; used 1 Wp2209022 (Filter housing), and 1 Edr5rxd1 (Filter) from stock"
Ken K.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "Ice frost build up in FC, cleared defrost drain and added heat probe ; used 1 819043 (heat probe) from stock"
Ken K.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Ice build up in defrost drain and FC floor. Used steamer to remove ice, still unable to clear The obstruction. Tried quarter inch piece of tubing goes down seveneights of the way and stops. Call tech line SR 7729785963 unit being submitted for a replacement"
Enerve B.
RANGE WHIRLPOOL WFG525S0HS1 "Checked out the range,founded the failure of the gas valve tubing,lose.Repaired oven gas tubing,tested ok at 350 cycles."
Marc C.
RANGE KITCHENAID KSDG950ESS1 Installed cooling fan tested unit baked 350° fan working
Marc C.
REFRIGERATOR WHIRLPOOL WRS312SNHM03 Tested unit in unheated garage advise customer unit will not work under 55° ambient temperature
Marc C.
DISHWASHER WHIRLPOOL KDTM704ESS2 Tested unit found door gasket pulled out of channel are re-install door seal tested unit OK
Jason T.
OVEN JENN-AIR JMC2430DP01 Replaced defective light bulb & switch & harness wiring assembly tested ok...
Ken K.
REFRIGERATOR JENN-AIR JS48PPDUDE01 Unit needs LED modules replaced; ordrng 6 W11462342 (LED)s
Stoyan S.
MICROWAVE KITCHEN AID KMHS120EBS6 Helper completed
Stoyan S.
RANGE JENN-AIR JDRP436HL00 Replace noisy cooling fan Test unit works as designed
Stoyan S.
RANGE - GAS WHIRLPOOL WEG730H0DS0 Replace defective cooling fan Test unit works as designed ; used 1 W11107275 (FAN BLOWER) from stock
Stoyan S.
COOKTOP KITCHENAID KGCU467VS00 Replace defective burner Test unit works as designed 264358
Stoyan S.
MICROWAVE JENN-AIR JMW2430DP00 Unit need new mag and inverterCustomer will take decisions later
Marc C.
DRYER WHIRLPOOL WGD4815EW Tested unit found shaft of time or broken off; ordrng 1 W11501455 (KNOB) and 1 WP8536939 (clip) and 1 WPW10185981 (timer)
Mike D.
WASHER WHIRLPOOL WFW92HEFU0 Check found holes in gasket clogged up causing water to build up cleaned out unit checked ok
Tyler S.
DRYER WHIRLPOOL MGD5630HW1 Found massive amount of lint built up in blower wheel. Cleared it out and advised customer start cleaning lint screen before each load.
Stoyan S.
RANGE KITCHENAID KERS807SSS02 Customer will talk with her husband and will decide what to do
Stan F.
RANGE WHIRLPOOL WFG550SOHZ1 "Installed bake igniter,spark module,wire harness.tested ok."
Eric P.
REFRIG/FREEZER KITCHENAID KRFC302ESS00 "Ep-installed new control, advised again to keep larger items from in front of damper and away from rear wall for proper air flow. Raised F/C temp to 3°"
Frank G.
DRYER - ELECTRIC MAYTAG MEDF655BW1 Replaced defective parts and checked
Clayton G.
WASHER WHIRLPOOL WTW4816FW2 "W11170319 control $222.14W11210459 water valve $ 86.86W11211519Harness $ 75.99 Unit is charred and burnt at control refer to pictures. Unit will need a harness, watervalve and control. Before verifying any other possible failures in the machine can be made.Per techline sr#7729782120Called techline and explained the conditions that the machine is operated in and that the rear panels were not properly reinstalled by another entity either company or individual. Cause an ingress point for moisture and other debris which is in abundance in the area this washer is being operated in. These are not defects in craftsmanship but environmental issues causing failure as well as incorrect reassembly of unit. Called safety as well Safety team refer # 7729745651"
Eddy P.
WASHER/DRYER MAYTAG MET3800XW0 Replaced thermo fuse and thermistor ran test dryer is working fine again
Jason T.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Replaced defective led light, tested ok...; used 3 W10908166 (LED LIGHT) from stock"
Eddy P.
WASHER WHIRLPOOL WFW92HEFW0 "Washer needs drain hose clip, drain hose is tapping on the frame and making noise total $320.13 labor $115.00 ; ordrng 2 W10838078 (CLIP )s"
Arden D.
RANGE - GAS WHIRLPOOL WFG320M0BW00 AD. Need additional brackets. Ordering parts. ; ordrng 3 W10883496 (BRACKET )s
Gerry Q.
M/W OTR WHIRLPOOL WMH53521HZ3 Unit need new control board; ordrng 1 W11182110 (CONTROL B) and 1 W11192682 (CONTROL)
Dennis B.
WASHER MAYTAG MVWB835DW3 Db off balance and overload faults tested unit unit ran to specs
Gerry Q.
M/W OTR AMANA n/a Unit need new control board light bulb stays on; ordrng 1 W10849846 (cntrl-elec)
Vincent D.
WASHER MAYTAG MVWX655DW2 Vd tested unit found no codes ran diagnostics unit completed cycle no issues at this time unit running to specs
Moses D.
MICROWAVE KITCHEN-AID KMHC319EBS4 "Made checks found terminal for magnetron loose, tighten terminal for magnetron. Tested OK"
Jason T.
REFRIGERATOR WHIRLPOOL WRS325FDAM Made checks unit functions normal at this time instructed customer food storage...
Clayton G.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Replaced compressor process stub and dryer. Unit test OK; used 1 876764 (VALVE) from stock
Eddy P.
WASHER WHIRLPOOL WHD862CHC1 Wire is grounded to chassis harness is broken somewhere ; ordrng 1 W11109746 (LOWER WIRE HARNESS ) and 1 W11157870 (WIRE HARNESS ) and 1 W11419213 (ACU)
Roberto C.
WASHER WHIRLPOOL WTW5000DW0 Replace motor run test no leaks
Eddy P.
DRYER WHIRLPOOL WHD560CHW1 "Sump drain hose was disconnected had open the dryer to reconnect, dryer is working fine now"
Clayton G.
WASHER WHIRLPOOL MVWC565FW1 Replaced motor and capacitor. Calibrate unit. Run self test unit test OK.
Dennis B.
DRYER WHIRLPOOL WED6620HC1 Db unit needs following parts prior diagnostic; ordrng 1 W11351728 (UI) and 1 W11388022 (CONTROL )
Lewis G.
WASHER WHIRLPOOL WTW4955HW1 "Customer was using pods for soap and also putting the clothing in first before the soap causing white marks all over clothing ran diagnostics had off balance error... cleared error codes,... did calibration on unit no defect found with unit"
Efrain R.
WASHER WHIRLPOOL CAE2745FQ1 Tub leaning to one side Found right side supension off needs outer tub tub ring suspension rod outer tub missing were rods sps ibto or broken didnt seeany broken pcs on base.cant tell what else until installing pts.; ordrng 1 W10371566 (OUTER TUB) and 1 W10371566 (SUSPENSION ) and 1 WPW10461196 (TUB RING)
Efrain R.
DRYER - GAS WHIRLPOOL WGD4815EW2 "Replace motor unit did start then shuts down with in 5 to 10 sec. before it just hums so i order motor. Ordering tmr start sw .; ordrng 1 WPW10117655 (START SW.) and 1 WPW10185981 (TMR), states that autho needed"