Local Reviews
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Keyel H.
REFRIGERATOR WHIRLPOOL WRT541SZDW00 Washer on fresh food door was missing install washer now opening normal.; used 2 WP487576 (WASHER) from stock
Jerel L.
REF S/S 20 CF WHIRLPOOL WRS571CIDM01 "Gasket on FF section damaged. Liner is damaged on door, does not hold gasket to allow for air tight seal. Needs new door. ; ordrng 1 LW10651576 (dor-fip) and 1 WPW10511975 (nameplate)"
Eddy P.
WASHER MAYTAG MVWC200XW2 "Suspension replaced, recalibrated washer, ran test unit working fine"
Roberto C.
DRYER WHIRLPOOL WGD97HEDW0 Replaced control panel / test ok
Frank C.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Unit has low side leak. Needs compressor, evaporator, die drier, compression fittings.. Do not recommend repairing not cost effectivestd refrig sealed sys compressor only (add $75 for freon)"
Jesse F.
REFRIGERATOR KITCHEN AID KFCS22EVMS8 "Replaced shorted icemaker and open water inlet valve...; used 1 W10884390 (ICEMAKER), and 1 WPW10420083 (VALVE-DUAL) from stock"
Marc C.
WASHER MAYTAG MVWC565FW0 Tested unit found shaft of transmission broken off. 2CC on return; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 TB- Unit has insufficient incoming water pressure due to faulty supply valve. Advised customer to change valve to resolve issue. No other functional issues otherwise.
Jerel L.
REFRIGERATOR KITCHENAID KBLO36FTX00 Board was faulty. Prescreen sent board. Installed board. Witnessed compressor kick over. Fans running. Allow 24 hours for proper operation.
Kage M.
WASHER MAYTAG MVWB865GW0 "The customer concern was the unit not stating, advise the customer to not over sud the machine unit started and is working as designed no fault codes"
Kage M.
COOKTOP WHIRLPOOL WFG525S0HZ1 "Customer concern was the unit has a stain on the cooktop surface, explained theres no repairs that can be dine after the 30 days unless the unit came like this explained if anything spills on the cooktop to wipe it up right away no repairs to be done at this time"
Felipe T.
DISHWASHER WHIRLPOOL WDT720PADM1 Replaced defective sump and motor assembly. S61361; used 1 WPW10671941 (PUMP & MOTOR) from stock
Robert D.
WASHER MAYTAG MVWB755DW1 Unit has communication issue. Console cant hear control. Ordering console and control. ; ordrng 1 W10812424 (CONTROL) and 1 W10914560 (CONSOLE)
Kenny G.
REFRIGERATOR WHIRLPOOL WRB329DMBW00 Found customer had settings way to high explained customer to keep on 4 which is recommended. And wait 24 hrs to adjust.
Roberto C.
DRYER GAS WHIRLPOOL WGD8620HW0 Needs thermistor ; ordrng 1 WP8577274 (thermistor)
Trevor B.
DISHWASHER KITCHENAID KDTE204GPS0 TB- Installed new sump assy. Tests good.
Damian T.
DRYER WHIRLPOOL LTG5243DQ3 "Replaced drum belt and tension pulley, rechecked functions and unit tested ok."
Ken K.
REFRIG/FREEZER JENN-AIR JFC2290REP00 "Checked door gasket all ok, replaced FC door switch due to sticking; used 1 12002646 (LIGHT SWITCH KIT) from stock"
Efrain R.
REF T/M 21 CFFF WHIRLPOOL WRT511SZDW00 Frz dr was not sealing causing condensation in frz snd fresh food. Advised to raise temp too remove all condensation from both section
Tyler S.
REFRIGERATOR KITCHENAID KBFS25EWMS8 Installed endcap and pantry lid. Wrong rail ordered. ; ordrng 1 WPW10326469 (RAIL-CENTR)
Kage M.
WSH FRT/LOAD MAYTAG n/a "Got a f8e1 and a f8e3 checked and found the unit only has water line connected on the back hot side was capped off explained to the customer it needs to have water at both the valves advise the customer to get a split water line, also advise the customer to use the right amount of soap. Unit working as designed no repairs at this time"
Efrain R.
KITCHEN KITCHENAID KUDS02FSPA3 Found broken straps .repkace new link assy .tested ok no leaks
Roberto C.
WASHER WHIRLPOOL GHW9400PW4 "Needs water valve leaking inside washer; ordrng 1 8182862 (valve,inlet)"
Jerel L.
WSH FRT/LOAD MAYTAG n/a Verified voltage from source. Receiving 120V to main pcb. Unit will not power on. Pcb faulty. ; ordrng 1 W11201282 (BOARD)
Kage M.
DRYER WHIRLPOOL WGD85HEFW1 Customer concern was the unit making a screeching noise ran the unit and found no noise when i tested the unit advise customer to not over load the unit . Unit is working as designed
Roberto C.
DRYER WHIRLPOOL CGM2743BQ0 Clean up lint housing run test ok
Kage M.
WASHER WHIRLPOOL WTW7600XW2 Unit not going into diagnostic; ordrng 1 WPW10211351 (CONSOLE) and 1 WPW10372179 (Main control)
Efrain R.
DRYER WHIRLPOOL WGD85HEFWO Found vent issue causing long time drying .shown to customer
Roberto C.
WASHER MAYTAG MVWX655DW1 Dead washer lid is lock I will take a picture on return date; ordrng 1 W11116592 (cntrl-elec)
Roberto C.
WASHER WHIRLPOOL WTW8500BW0 Needs berring loud on spin 2cc; ordrng 1 W10435302 (bearing)
Tyler S.
WASHER WHIRLPOOL WTW4950XW3 "Tachometer verification failed, shifter is bad. Checked under unit found gearcase oil all over. Needs actuator and gearcase. Customer declined repair due to cost. Paid service call $122.57 by card."
Efrain R.
WASHER WHIRLPOOL CAE2795FQ0 Advise of overloading and off balance load
Efrain R.
REF BOT/MT 24CF KITCHEN-AID KRFC704FPSOO Customer stated we were here for a dr replacement and the ui assy back late January early February. Wanting to know the status of ordrer. At this time temp ok ui is accepting the commands. Oer lisa stii waiting for door pt was order by sam
Marc M.
RAN GS 30 CV WHIRLPOOL WFG320M0BS Unit tested and checked top of range cosmetic damage due to. Poor cleaning see pictures grease and food left on stove top rust forming due to cleaner being used to clean stove. See pics ex plained to cx not covered as per keep and care guide.
Kenny G.
OVEN WHIRLPOOL GFG461LVS Found bake electrode is no good will order ; ordrng 1 WP9758079 (igntr-oven)
Gerry Q.
DISHWASHER WHIRLPOOL KDTE104ESS2 Wash pump replaced from truck stock unit tested ok; used 1 WPW10605057 (
Gerry Q.
RANGE KITCHENAID KSEB900ESS2 Light bulb replaced customer had bulb tested ok
Robert D.
REFRIG/FREEZER WHIRLPOOL KSF26C4XYY03 Replaced compressor. Unit held vacuum fine. Advised cust to allow 24-48 hours for optimal temps before placing product inside. Collected $421.17 via check
Darren S.
REFRIGERATOR KITCHENAID KRSC503ESS01 Found excessive ice build up in fresh food section.. ; ordrng 1 W10316760 (THERMISTOR ) and 1 W11098695 (FAN ASSEMBLY ) and 1 W11172798 (CONTROL )
Efrain R.
REF S/S 21 CF WHIRLPOOL n/a Unit is making ice cust states not fast enough. Frz fan motor running seals ok at this working ok
Jason T.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Made checks” found defective compressor and or leaking evaporator, ordering parts..; ordrng 1 876764 (VALVE ) and 1 W11209866 (COMPRESSOR ) and 1 WPW10313899 (EVAPORATOR )"
Chris H.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "CH - unit has no frost pattern with compressor running. Surface of compressor is extremely hot, condenser is room temp. symptoms indicate low charge, possible sealed system leak. Unit needs new compressor {WPW10507886}, drier {W10843121}, sealed system tech and extra time on return; ordrng 1 W10843121 (DRIER) and 1 WPW10507886 (COMPRESSOR )"
Marc C.
REFRIG/FREEZER MAYTAG MFI2665XEM7 Frozen drain in freezer i installed drain tube kit defrosted drain hole unit ok; used 1 W10619951 (DRAIN TUBE) from stock
Paul D.
WASHER WHIRLPOOL WTW5000DW1 Check unit found tranny spine worn out washplate also worn out unit doesnt move clothes ; ordrng 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)
Jason T.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Made checks” leveled refrigerator door, advisedcustomer temperatures in the the kitchen 82°, units ok..."
Efrain R.
WASHER MAYTAG MVWC415EW2 Hums when spin overheating also splutch kit worn out 2cc; ordrng 1 W10182109 (MOTOR ) and 1 W10721967 (SPLUTCH KIT ) and 1 W1158831 (CAP)
Mike D.
OVEN WHIRLPOOL WEG745H0FS0 Check found broken wire harness replaced found defective control and harness to the valve will order; ordrng 1 W10885069 (cntrl-elec) and 1 W10908899 (HARNESS )
Darren S.
REFRIGERATOR KITCHENAID KRBR109ESS00 Found water turned off .. turn on water .. advance ice maker .. water came in .. machine ok...customer instruct
Darren S.
REF T/M 14 CFFF WHIRLPOOL n/a Install parts
Matt S.
REFRIGERATOR WHIRLPOOL WRF560SEHV00 The mount on the fill cup for the shut off arm was broken and the arm came off. Ordering 4317943 do not have one in van stock right now.; ordrng 1 4317943
Darren S.
REF BOT/MT 19CF MAYTAG MFF2055FRZ00 Found excessive ice build up in freezer.. remove ice .. install part ..machine ok; used 1 w10902214 (THERMISTER) from stock
Moses D.
DISHWASHER KITCHENAID KUDS40FVPA0 Replaced faulty link kit. Spoke to safety 7725062997 said s-code will cover repair for link kit S21614. Also customer needs new console part is discontinued W10249998
Efrain R.
DRYER WHIRLPOOL WGD75HEFWO Vibrating from metal adjust the best i can tested ok
Mike D.
RANGE WHIRLPOOL WEG745H0FS0 Check found touch pad not responding replaced new part was defective will order ; ordrng 1 W10728529 (swtch-memb)
Stoyan S.
RANGE JENN-AIR JGS1450DS1 Replace defective console Test it all op ok
Jason T.
72" BM JENN-AIR JFC2290REM00 "Made checks” found defective compressor, order parts..; ordrng 1 876764 (VALVE) and 1 W10507884 (COMPRESSOR )"
Gerry Q.
DISHWASHER WHIRLPOOL WDP320PADS2 Incoming water was cold spray arms cleaned unit tested ok
Darren S.
REF BOT/MT 22CF KITCHEN AID KRFF302ESS01 Found condensation @ diffuser ... adjust temps .. clean condenser ... customer instruct .. machine ok
Efrain R.
DRYER GAS WHIRLPOOL WGD4800BQ2 Found drum rollers worned out .repkace ok; saved tckt
Keyel H.
REFRIG/FREEZER AMANA ARB9058CW Adjust freezer gasket with heat gun operating normal.
Darren S.
DISHWASHER WHIRLPOOL WDF518SAHM Found E4 error code ... ran cycle .. found no leaks at this time ..
Gerry Q.
OVEN WHIRLPOOL WOC54ECOAS03 Unit tested ok tech clear the code and tested ok run self clean twice ok
Darren S.
REF BOT/MT 19CF WHIRLPOOL n/a Found no air to fresh food section .. clean condenser ... gasket torn on rite side fresh food door ; ordrng 1 W10383615 (THERMISTOR ) and 1 W10460612 (GASKET) and 1 W10464673 (EVAP FAN)
Stoyan S.
D/WASHER UNDCTR KITCHEN-AID KDTM354ESS3 Drain pump damaged during delivery Replace it Unable to test DW is not installed yet ; used 1 WPW10348269 (
Roberto C.
WASHER AMANA NTW4605EW0 Washer machine check ok ...they needs a plumber water backup from drain hose
Marc C.
WASHER AMANA NTW4516FW2 "2CC on return. Inner drum welds broken outter tub rubbed threw top ring ground away; ordrng 1 285565 (agitator assy,comp) and 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W10721967 (drive pulley) and 1 W10772621 (screw) and 1 W10913953 (actuator) and 1 W11255272 (GEARBOX) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block) and 1 WPW10531289 (tub ring)"
Jose R.
WASHER WHIRLPOOL WTW4955HW1 Found faulty control electric..house power good.; ordrng 1 W11256105 (CONTROL ELECTRIC )
Paul D.
WASHER MAYTAG MVWX655DW1 Checked unit found drain hose twisted advised customer to replaced hose not manufacture hose
Jason T.
REFRIGERATOR JENN-AIR JFI2089ATS0 "Made checks” found defective relay overloaded, replaced defective relay overloaded, tested ok...; used 1 WPW10197428 (RELAY OVERLOADED ) from stock"
Kenny G.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 Unit complete cooling loss compressor burning hot and no frost on evaporator... will need sealed system repair. Compressor order. ; ordrng 1 W10507884 (compressor)
Jerel L.
72" BM WHIRLPOOL WRF954CIHM00 SR 7725191707.. ran diagnostic with techline. Main pcb at fault. ; ordrng 1 W11099565 (BOARD)
Kenny G.
KITCHEN WHIRLPOOL MBF1958FEZ01 Found no issues with unit. Working ok
Moses D.
RANGE - ELECTRIC KITCHEN-AID KSEB900ESS3 "Made checks marks on cook top not covered under warranty, cosmetic damage. Advised customer on cleaning with affresh cooktop cleaner"
Darren S.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Install parts
Marc C.
DISHWASHER WHIRLPOOL WDP370PAHB0 Tested unit found dead wash motor and drain pump grinding; ordrng 1 W10876537 (drain pump) and 1 W11025157 (pump&motor)
Robert D.
WASHER WHIRLPOOL WTW4955HW1 "6/25/19 11:32: RD there 6/25 TUE, 11:01 to 11:18,Advised cust on using affresh and where to buy it. There is no issue with unit. Everything test ok."
Marc C.
MICROWAVE O.T.R. WHIRLPOOL WMH31017HZ-02 Tested tested unit found lower door switch holder screw pulled out whole could’ve been mis Machined i installed new lower switch holder tested unit ok concession and parts and labor per whirlpool concession number. Wkx5yxwpl1; used 1 WP8206419 (INTERLOCK) from stock
Jerel L.
WASHER WHIRLPOOL WFW5620HW0 Spoke to techline. Advised cust to make sure clothes were machine washable. No known issues on model with spinning too fast. SR# 7725192715
Kenny G.
REFRIG/FREEZER WHIRLPOOL WRS571CIDM01 Installed all parts good tested ok.
Vincent D.
WASHER WHIRLPOOL WFW72HEDW0 Vd unit needs switch (WPW10448876) 55 hose (W11044558) 20 trap (W10903220) 25 sensor (W11208385) 40)control 350 trip 114.95 labor 135 tax total 799.63 cust declined at this time paid trip 122.57 by check # 528
Jose R.
WASHER AMANA NTW4516FW3 "Found inlet valve passing water when not in use..Replaced valve inlet ,calibrate control and tested unit ok..; used 1 W11210463 (VALVE INLET) from stock"
Ken K.
REFRIG/FREEZER WHIRLPOOL KFCS22EVMS4 "IM arm was stuck, adjusted same"
Gerry Q.
DISHWASHER KITCHENAID KUDS30IXWH A lot of suds in the water advised customer not rinse dishes with regular soap before going into the unit to avoid suds also door gasket replaced unit tested ok tech advised customer that floor under the dishwasher was wet ; used 1 W10300924 (GASKET) from stock
Tim S.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 Compressor seized / w10309988/ Customer calling Lowe’s for new unit
Aris S.
DISHWASHER KITCHENAID KDT3234GBS0 "Check unit is ok, problem is there’s no power to unit, customer need to fixed the power supply and if problem continues then call for service"
Vincent D.
REFRIGERATOR JENN-AIR JS48CSFXDA Vd unit needs power supply (WP67001360) 245 control (WP67006853) 375 trip 114.95 labor 150 tax total 943.58 cust declined paid trip 122.57 by check #3579
Matt S.
REFRIG/FREEZER WHIRLPOOL WRF555SDHV01 "6/25/19 14:21: MA there 6/25 TUE, 14:03 to 14:18,Adjusted door gasket v Working properly."
Vlad C.
REF BOT/MT 19CF WHIRLPOOL n/a Reset main control board. Inspected for proper function. Working fine now.
Tyler S.
WASHER WHIRLPOOL WTW5000DW1 Found faulty lid lock on unit. Replaced with new one from truck stock and calibrated. Tests good. Cleared lid lock code.; used 1 W10838613 (LATCH) from stock
Aris S.
REFRIG/FREEZER WHIRLPOOL JFI2589AES "Fixed a Jammed ice maker arn, if problem continues then need to send the ice maker"
Brian H.
WASHER WHIRLPOOL WTW7000DW3 Found stored F8E1 error code (Long fill). Inspected pressure hose and pressure switch and found loose connection. Tightened connection and secured with zip tie. Ran diagnostics again and found no faults. Ran spin cycle and tested ok. Unit working ok.
Tyler S.
RANGE JENN-AIR JGS1450FS0 "Installed control, oven light fixed. Center fish burner has an issue, flame poofs constantly after it is lit. Called tech-line and tried adjusting burner valve and using burner a couple different ways, still does it. Was advised to replace burner valve. Ordering the orifice holder and burner head to.; ordrng 1 W10552137 (HOLDER-ORF) and 1 W10556376 (BURNR-HEAD) and 1 W11163975 (VALVE-BRNR)"
Vlad C.
WASHER MAYTAG MVWB765FW2 Needs parts...; ordrng 1 W11161960 (AGITATOR (COMPLETE) )
Matt S.
REFRIGERATOR WHIRLPOOL WRT771RWYW01 Ordering a new icemaker. None in van stock. 4317943; ordrng 1 4317943 (icemaker only)
Dennis B.
WASHER MAYTAG MHW6000XW0 Db tested unit unit ran to specs unit needed drain clean out
Tyler S.
WASHER WHIRLPOOL WFW94HEAW0 "Needs drain pump. Pump is located in bottom front on this unit, dryer stacked on top. Needs two men. Customer may replace unit, see sticky notes. Paid $122.57 by chk#6152."
Jerel L.
REFRIGERATOR KITCHENAID KBFS20EVMS11 Found clogged drain. Removed clog. Installed p trap. ; used 1 W10619951 (grommet) from stock
Kage M.
DISHWASHER KITCHENAID KDTE204DSS0 Check and found console not responding customer will not go forward with the repair will replace consul on his own
Trevor B.
DISHWASHER KITCHENAID KDFE104HPS0 "TB- Installed new lower rack. No change in issue. Found right side interior of dishwasher tub caved inwards causing lower rack to bind as its sliding in and out. Tub damage happened either from factory or during transport. Unit is brand new never used. Customer will contact selling dealer (Lowe’s) for unit exchange. If dealer is unwilling to exchange unit, then new tub/frame assembly must be ordered to correct issue.; O-emld tckt"
Darren S.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 Found low water pressure from dispenser .. customer instruct to change water filter ...
Aris S.
DISHWASHER MAYTAG MDB4949SHZ0 "Check the door gasket, the cavity, unit is ok, problem is the floor, is no even."
Felipe T.
OVEN AMANA AGR4230BAW0 Tech line Sr#7725191225. Took pictures of the oven and tech line will submit case to the safety department
Tim S.
WSH FRT WHIRLPOOL WFW9351YW00 Standpipe backing up Plumber required
Vlad C.
WASHER WHIRLPOOL WTW7300DW0 "Found error code f6 e2. Needs parts...; ordrng 1 W10812422 (CONTROL UNIT ASSEMBLY, MACHINE AND MOTOR ) and 1 W10915405 (HARNESS, UI) and 1 W11089547 (ASSEMBLY, CONSOLE FASCIA)"
Efrain R.
DRYER GAS WHIRLPOOL WGD7500GWO Unit came on after 4 time and nothing after that only pt working was the ign called tech support sr7725189810 odering brd hi limit tstat thermistor ; ordrng 1 W1124284 (BRD) and 1 WP3391912 (HI LIMIT) and 1 WP8577274 (THERMISTOR ) and 1 WP8573713 (TSTSAT)
Tim S.
DRYER WHIRLPOOL WED5000DW2 "Replaced defective belt & idler pulley ; used 1 341241 (BELT), and 1 691366 (idler pulley) from stock"
Aris S.
WASHER MAYTAG MVWC415EW2 "Found a bad door latch, install 2 , test it is ; used 1 W10838613 (LATCH) from stock"
Sam C.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Troubleshoot unit failed on electronic control installed a new board control cycle check; used 1 WPW10503278 () from stock
Karl G.
WASHER WHIRLPOOL WTW5000DW1 "KG 6/25 checked washer found tub stuck in sideward position. Tub went off balance causing it to bang around, adjusted tub to proper position. Unit spinning and operating properly.David SR# 7725188802"
Karl G.
WASHER WHIRLPOOL WTW8000DW0 "KG 6/25 checked unit found washer making grinding and clocking noise when turning. Fastened motor rotor, unit still noisy, needs new transmission replacement. Customer will contact MNF to try and get concession for repair. No additional repairs required at this time"
Karl G.
WASHER MAYTAG MVWB765FW1 KG 6/25 checked unit found control not responding and lid switch is not engaging to tested unit through diagnostic mode; ordrng 1 W10810403 (lid lock assy) and 1 W11135392 (cntrl-elec)
Karl G.
WASHER AMANA NTW4516FW3 KG 6/25 checked washer found unit not level causing tub to go off balance then stops mid cycle. Water hoses connected in reverse. Customer has to have installation corrected for proper operation. Washer operating as designed
Karl G.
WASHER MAYTAG MVWC565FW1 KG 6/25 checked unit found power to control bit does not turn on. Needs new control board; ordrng 1 W11162438 (cntrl-elec)
Vlad C.
WASHER AMANA NTW4516FW2 "Reseted main control board. Inspected for proper function. Working fine now. Door lock, Main control board."
Vlad C.
REFRIGERATOR AMANA ASD2575BRW01 "Needs parts...; ordrng 1 WPW10153550 (EXTENSION, DRAIN FITTING)"
Vlad C.
DRYER EL WHIRLPOOL LDR3822PQ2 Part inst. Inspected for proper function. Working fine now.; used 1 WP3392519 (FUSE) from stock
Chris H.
WASHER WHIRLPOOL WFW8620HW1 "CH - unit has goods issue date of 6/6/19 - unit is iw. Customer states that unit was just installed and after running unit, it shook so violently that it cracked a pipe on the wall behind it. Found top lh shipping bolt was left in during installation - the other three shipping bolts were removed. Unit has cosmetic damage to rear of top panel, and stator motor is binding up when drum is rotated. As this is an installation issue that damagd the unit and caused damage to the customer’s plumbing, and unit is within first 30 days from dop, customer is contacting the retailer to resolve - will call in if unit is not replaced by retailer - if repair is required, unit will need new top {WPW10208373}, stator {W11316054}, and rotor {W11314361}."
Vlad C.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Needs parts... Any time after 9AM. Tech Please call customer twice b4 arrival.; ordrng 2 WPW10120018 (SLIDE, DOOR)s"
Chris H.
REFRIGERATOR WHIRLPOOL GSS30C6EYY02 CH - customer canceled service
Chris H.
DRYER WHIRLPOOL WGD8500DC4 "CH - found a screw - not from the unit - in blower wheel duct. Blower wheel is broken. Unit needs new blower wheel {WP697772}, motor {W11105178}, and lint screen {W10859086}, extra time on return; ordrng 1 W10859086 (SCREEN) and 1 W11105178 (MOTOR) and 1 WP697772 (BLOWER WHEEL)"
Chris H.
DISHWASHER KITCHENAID KDTE104ESS1 CH - customer met me at the door and said that she told WP cust serv that she is unwilling to pay for service and she believes that servic should be covered despite unit being out of warranty. Customer declined service
Adrian R.
REFRIGERATOR WHIRLPOOL ED20PKXYW01 "Install the freezer door gasket and the door closer, but the refrigerator door gasket is incorrect need to reorder the refrigerator door gasket ; schdld next appmnt for 6/27 THU !"
Adrian R.
DRYER EL WHIRLPOOL LDR3822PQ2 Replace dryer door latch assembly leave working fine ; used 1 LATCH (279570) from stock
Adrian R.
REFRIGERATOR WHIRLPOOL WRT134TFDB00 "Replace the evaporator fan motor, leave working properly ; used 1 2315539 (MOTOR-EVAP) from stock"
Adrian R.
DRYER EL AMANA NTW4526FW2 Need a drain pump.; ordrng 1 W10919003 (DRAIN PUMP )
Adrian R.
DISHWASHER MAYTAG MDB4609AWS4 "Check and found that there’s no leaks whatsoever, the dishwasher is working properly."
Adrian R.
DISHWASHER KITCHEN AID KUDP01FLSS6 Replace the door link kit leave working fine.; used 1 8194001 (Link) from stock
Aris S.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Install parts test it is working normal
Aris S.
RANGE KITCHEN AID KSGB900ESS0 Install parts test it is working good
Aris S.
DRYER WHIRLPOOL LTG5243DQB Need parts ; ordrng 1 WP3406108 (DOOR SWITCH )
Eric P.
WASHER WHIRLPOOL WTW5000DW1 "Ep-met in the driveway by customer,stated they canceled call 6hrs after it was made on sunday"
Dennis B.
WASHER MAYTAG MHW6000XW0 Db tested unit unit ran to specs unit needed drain clean out
Dennis B.
MICROWAVE KITCHENAID KOCE500ESS08 Db unit had f9 e0 miss wired cleared code tested unit unit ran to specs empty new construction
Dennis B.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 Db tested unit unit ran to specs ff sec is all pushed up against the wall went over airflow with customer
Dennis B.
WASHER WHIRLPOOL WTW5000DW2 Db unit needs following parts ; ordrng 1 W10876600 (drain pump)
Dennis B.
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Db unit has ice maker cant find home position unit needs; ordrng 1 WPW10764668 (ice maker)
Dennis B.
REFRIG/FREEZER KITCHENAID KRSC500ESS00 Db ff drain was clogged cleared clog tested unit unit ran to specs
Dennis B.
KITCHEN WHIRLPOOL WFG320M0BS3 Db range has f3 fault sensor unit needs following arts; ordrng 1 W11126814 (cntrl-elec) and 1 WPW10181986 (sensor)
Karl G.
WASHER WHIRLPOOL WTW4816FW2 "KG 6/25 checked washer found unit very noisy when spinning. Removed inner tub and found metal piece from clothing inside tub assm. Removed object, tested unit through cycle. Washer operating as designed"
Karl G.
WASHER WHIRLPOOL WTW5000DW2 KG 6/25 checked washer found inner basket out of balance creating banging noise when spiining. Repaired and adjusted tub to proper position. Tested washer through diagnostic. Washer operating as designed
Karl G.
REFRIG/FREEZER WHIRLPOOL KSC24C8EYP02 KG 6/25 checked unit found evaporator frosting over. Evaporator installed 1 month ago. Needs new evaporator again. Seal system repair 2 CC; ordrng 1 WPW10643261 (evaporator)
Brian H.
WASHER MAYTAG MVWB765FW1 "Replaced parts, working ok"
Brian H.
OVEN JENN-AIR JJW2430DP02 "Replaced UI, working ok. ACU not needed, returning new and unused."
Brian H.
DRYER - GAS WHIRLPOOL WGD8500BW0 Diagnosed working ok.
Brian H.
DISHWASHER JENN-AIR JDB9800CWP2 "Replaced UI, unit working ok. ACU not needed, returning new and unused."
Brian H.
WASHER WHIRLPOOL WTW4816FW2 "Unit diagnosed working ok. Drain hose is cracked and leaking, advised cons this is not covered under manufacturers warranty."
Brian H.
ICEMAKER KITCHENAID KUID308ESS2 "Replaced UI, unit working ok. ACU not needed, returning new and unused."
Eric P.
RANGE WHIRLPOOL KSGG700EWH0 "Ep-Installed new sensor, tested unit-Bake@350°-reached temp, cycled and failed to re-ignite. Contacted TB and techline -Andrew(sr#7725188686)-heat aggravated issue, SP# W10622771A/ W10702913A. Scode (1) W10700720 burnr-oven,(1) W10860916 module-spk, (1) WPW10701462 harns-wire; ordrng 1 EXTRATIME and 1 W10700720 (BURNR-OVEN) and 1 W10860916 (MODULE-SPK) and 1 WPW10701462 (HARNS-WIRE)"
Eric P.
WASHER WHIRLPOOL WFW94HEXW2 "Ep-unit has a repeat of the F8E2(dispenser system error). Preordering (1) WPW10352973 switch-dis, (1) W10427967 control unit-central,(1) 2nd man, (3) extra time. Unit is stacked in a corner with cabinets on left and window on right; ordrng 1 2NDMAN and 3 EXTRATIMEs and 1 W10427967 (CONTROL UNIT-CENTRAL) and 1 WPW10352973 (SWITCH-DIS)"
Eric P.
DRYER WHIRLPOOL WGD7300DW "Ep-short cycle, ohmed coil valves-secondary coil was well over. Replaced coil valves, confirmed unit and interior duct is clear. Adjusted dryness level from 2 to 3. Advised contacting the service provider who cleaned duct work"
Eric P.
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Ep-unit has multiple issues that will impact cooling and ice production. Faulty pantry U/I, mullion that doesnt close properly and bad freezer door( gasket falls out of expanded liner gap-currently i taped it in place). Ordering (1) W11199439 cntrl-elec, (1) LW10564038 SERVICE-FZDW,29,SS,XXL FIP, (1) W10407216 GASKET-DOOR,AP,FZDW, (1) W10849525 rail-mulln; ordrng 1 LW10564038 (SERVICE-FZDW,29,SS,XXL FIP) and 1 W10407216 (GASKET-DOOR,AP,FZDW) and 1 W10849525 (RAIL-MULLN) and 1 W11199439 (CNTRL-ELEC)"
Eric P.
DRYER WHIRLPOOL WGD6620HW0 "Ep-plugged unit in( off for 5 days), powered right up. Checked for error codes-F3E3(Inlet Thermistor Open/Shor ted)performed test#4-thermistor ohmed correctly. Tested voltage and polarity at outlet-good. Continuity in power cord"
Clem S.
REF BOT/MT 19CF WHIRLPOOL WRF560SMYW "Replaced parts ,test okay"
Clem S.
REFRIGERATOR JENN-AIR JFC2290REP00 "Def mullion ,order part ; ordrng 1 W11177238 (MULLION )"
Clem S.
REFRIG/FREEZER JENN AIR JF36NXFXDE01 "Wrong part in home ,reorder part ; ordrng 1 W10782236 (dor-fip)"
Paul D.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Checked unit found drain line cleared raised front of ref .tested ok
Clem S.
DRYER WHIRLPOOL DDDDCCV "Defective thermal fuse and loose connection to motor ,order part . Test okay ; used 1 3390719 (thermal fuse) from stock"
Wayne D.
REFRIGERATOR WHIRLPOOL MRT118FFFH01 Instruct customer on food storage and keeping food away from supply vent
Paul T.
DISHWASHER KITCHENAID KUDS30IVSS3 "Checked over unit, found console not responding properly when try to activate, also sump motor and pump weak and not pushing water through properly, will order; ordrng 1 WPW10250018 (CONSOLE SS) and 1 WPW10348269 (PUMP) and 1 WPW10780877 (SUMP MOTOR)"
Wayne D.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Customer will callback to order parts when readyParts: door latch: w10918008Door closure: wp12028505apShelf: w10830307Left side stainless door: 13107881sq
Wayne D.
REFRIG/FREEZER JENN-AIR JFC2290REM00 checked unit and functions; all ok; Instruct cust on humidity control ; Job Cmpltd
Wayne D.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Installed EVAP fan motor; used 1 WP2315539 () from stock
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRT311FZDT01 Replaced air tower
Wayne D.
REFRIGERATOR WHIRLPOOL WRF560SEYM01 Replaced right side door
Frank C.
REFRIGERATOR KITCHENAID KFIS29BBMS02 Needs crisper UI; ordrng 1 WPW10732682 (UI )
Peter B.
DRYER MAYTAG MGD6630HC0 Need additional parts order by GT;
Peter B.
WASHER WHIRLPOOL WTW5000DW1 Check over found washing out sequence recalibrate tested functions fine no leaks found .loads are unbalanced
Peter B.
WASHER WHIRLPOOL WFW9150WW01 Check unit remove kit plate found water on base ran unit can verify complaints ordering suspect parts listed ; ordrng 1 W11032829 (clamp) and 1 WP285655 (clamp) and 1 WP8540108 (clamp) and 1 WPW10381562 (bellow) and 1 WPW10730972 (pump-water)
Peter B.
WASHER WHIRLPOOL WTW5000DW2 "Check unit found out of sequencing recalibrate tested functions fine,water supply is very low take a very long time to fill."
Trevor B.
WASHER WHIRLPOOL WFW92HEFC0 TB- Replaced faulty pressure sensor. Performed diagnostics. Tests good.; used 1 W10448876 (PRESSURE SENSOR) from stock
Trevor B.
OVEN WHIRLPOOL WOS51EC0HS01 "TB- Installed new blower fan and appliance manager. Previous issue corrected. During repair, light socket was damaged. Needs replacement light socket.; ordrng 1 WPW10734063 (LIGHT SOCKET )"
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRS965CIAH00 TB- Unit not able to maintain correct freezer temperatures because freezer door was not closing correctly. Customer had removed freezer shelfs for cleaning and did not put middle storage drawer back in correct spot. This was keeping freezer door open aprrox. 1/2”. Unit running with door constantly ajar. Replaced shelving in correct place and now freezer door is working as designed. No other issues found at this time. Paid service charge $122.57 by check# 186.
Trevor B.
WASHER MAYTAG MVWX655DW1 TB- Installed new basket drive hub. Tests good.; used 1 W10528947 (HUB) from stock
Trevor B.
REFRIGERATOR WHIRLPOOL WRT311SFYT01 TB- Repositioned thermostat bulb to correct position. Adjusted temperature setting. Advised customer to keep supply and return air ways clear for proper circulation. No other issues found at this time. Paid service charge $122.57 by cc ref#
Lewis G.
WASHER WHIRLPOOL MHW5630HW0 HELPER: Replaced Bellow assembly drain pump assembly and pressure switch.... unit is repaired
Lewis G.
REFRIGERATOR WHIRLPOOL WRT311FZDT01 Unit has ice build up by the freezer evaporator fan causing the refrigeration compartment not to cool properly / freezer compartment completely full of food blocking Air passage to go into the refrigeration compartment../ . customer had also removed foam insulation from the refrigeration compartment up on top.... please review all pictures / advise customer not to block the air passage from the freezer compartment which would cause a lot of the ice build up for the cold air to go into the refrigeration compartment advise to defrost for 24 hours which should resolve the problem and not to overpack food in freezer compartment... previous technician was there last week to replace an evaporator fan but the issue is overloading on food in the freezer compartment....
Lewis G.
DRYER GAS WHIRLPOOL WGD85HEFC Customer was complaining the new unit was not heating up at all....diagnosing the unit was in a basement they had a water hose connected to the black pipe gas line and the other end of the water hose was connected and taped to the gas valve that goes into the machine / took pictures of the set up they had advised customer that needs a gas line connected to the black pipe in the house then onto the pipe that connects to The gas line on the dryer / explained that this was extremely dangerous made sure gas was off from the pipes and let the customer know to get a plumber to have this hooked up properly.. customer was trying to use the dryer with this set up and strongly advised him not to do it until this is corrected very dangerous hazard... called tech-support to advise of the situation with this customer. SR# 7725189026....safety SR# 7725189158...
Lewis G.
WSH FRT/LOAD WHIRLPOOL WFW75HEFW0 Door lock was stuck in the closed position put into diagnostic mode received several error codes was able to unlock unit when in diagnostic mode testing unit.... The issue was originally that the customer had the control lock child lock feature on so nothing would work customer education unit is repaired
Lewis G.
WASHER WHIRLPOOL WTW4950HW1 Customer stating when the washing machine goes into high span the top top ring is scraping against the top cover assembly tub assembly seems extremely high on unit...; ordrng 1 W11043544 (TUB RING) and 1 W11159470 (DAMPER ASSY..SET OF (4) )
Paul T.
REFRIG/FREEZER WHIRLPOOL WFG505M0BS0 "Installed all parts on u it, tested with customer and all test and check ok."
Paul T.
DRYER MAYTAG MGD6630HC0 "917-374-4834 put unit inot diagnostic and founs error codes for inlet thermistor and acu issue, tried all connections and rest control but no good, error codes came back.; ordrng 1 W10623852 (THERMISTOR ) and 1 W11350218 (ACU) and 1 WP8577274 (THERMISTOR )"
Stan F.
KITCHEN WHIRLPOOL KMBP100ESS01 I’m the helper on this call need a fuse also to complete call.; used 1 W10138793 (FUSE THERMAL) from stock
Eric S.
REFRIGERATOR KITCHEN AID KBBL306ESS00 Installed parts
Stan F.
MICROWAVE JENN-AIR JMW2430DB00 Customer said oven came on by itself and microwave light on panel come on by it self will control boards and control panel.; ordrng 1 W11179310 (OVEN CONTROL ) and 1 W11236896 (BLACK PANEL.) and 1 WPW10260060 (CONTROL BOARD )
Eric S.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM01 Installed parts
Stan F.
RANGE WHIRLPOOL WEG745HOFS0 Found vent grill crack .; ordrng 1 W10294855 (VENT GRILL BLACK)
Eric S.
WASHER WHIRLPOOL WFW6620HW0 Tested unit it working as designed advised customer on operation
Omar S.
WASHER MAYTAG MVWB965HC0 "No leak found coming from gearcase,replace water valve test ok..."
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRS312SNHM01 All operations o.k. Adjusted temperature controls...
Moses D.
D/WASHER UNDCTR JENN-AIR JDB3600AWP5 Made checks has errors 9-1 4-1 1-1. Ordering parts pertaining to these codes.; ordrng 1 WP8579262 (TUBE) and 1 WPW10234567 (PUMP&MOTOR ) and 1 WPW10275464 (CNTRL PANEL) and 1 WPW10285178 (CNTRL ELEC) and 1 WPW10348269 (DRAIN PUMP)
Keyel H.
REF T/M 18 CFFF WHIRLPOOL WRT518SZFM00 Styrofoam was tape on the bottom of fresh food door preventing for from closing correctly.
Moses D.
OVEN WHIRLPOOL WOD51ES4ES00 Made checks needs fuses are open and light staying on. Ordering parts; ordrng 1 W10807576 (CNTRL ELEC) and 1 W11025102 (FUSE THRML) and 1 W11034459 (THRMS FIX) and 1 WPW10195934 (DOOR LATCH)
Robert D.
REFRIGERATOR MAYTAG MSD2552VEY00 Replaced ice maker. Advised cust to allow 12 hours for a full harvest. No further issue.
Robert D.
OVEN WHIRLPOOL WGG745S0FS Replaced bezels. No further issue.
Robert D.
REFRIG/FREEZER WHIRLPOOL MSS25C4MGZ00 Replaced diffuser assm. Advised cust to allow 12 hours for optimal temps. No further issue.
Derrell D.
DRYER WHIRLPOOL WGD5000DW3 Found no faults with unit working properly
Omar S.
WASHER AMANA NTW4516FW2 Installed control board test ok...
Omar S.
WASHER WHIRLPOOL WTW5000DW1 Recalibrate Washer test ok...
Omar S.
WASHER ROPER RTW4440XQ0 Instruct costumer to do a few clean washer cycle with Afresh to get odor out..
Omar S.
WASHER WHIRLPOOL WTW8040DW1 "Pass diagnostics test,recalibrate Washer Instruct costumer to balance load to use correct cycle."