Andrew F - Aberdeen Township, NJ
Andrew F - Aberdeen Township, NJ
Great service, Thanks!
Diane - East Brunswick, NJ
Service was great!
Holly - Scarsdale, NY
Rosaria - Brick, NJ
Tyler was very helpful and takes the time to answer all my questions. He even adds information.
Marlyn - New Rochelle, NY
Not satisfied !!! and disappointment!!!
Jeffrey - Teaneck, NJ
My unit still isn’t working right and when I called you guys instead of helping me and re-sending a workmen out you kicked the can down the road saying there’s nothing you can do about it but make another application by calling Home Depot!!! Can you please resolve this issue ?
Response from Dan Marc Appliance:
What you're being asked to do is contact Home Depot, or your contract company to schedule another appointment. When you have an extended service contract, that is the process. We don't make the process, but have to follow the guidelines that are set forth.
Felt Problem Was Misdiagnosed
Cheryl - Lavallette, NJ
After paying over $350 for ice maker repair, two days later the ice maker was not working again. Came back and stated the ice maker was "not working for a different reason" which would now cost an additional $223 to repair (including another $135 in labor). Called company to discuss as I think the problem was misdiagnosed on the initial visit and felt it was unfair to charge additional labor. Company was totally unhelpful and unwilling to even discuss.
Wendy - West Orange, NJ
very good service
Patricia - Matawan, NJ
Dennis knew what he was doing and solved the problem with the stove immediately. However, Whirlpool kept sending him back with the wrong parts.
Merle - Fort Lee, NJ
Linda - Hamilton Township, NJ
The customer service handling the phone calls was excellent. The repair service was terrible. The repair person concluded that the washer was unbalanced and that is causing the drum to hit the side of the washer. I can tell you that the washer didn't have that problem for a year and a half. He left without looking into the washer machinery at all. The washer is still making a lound noise. I have to place another call to have someone look at the machine again.
Ethel - Roxbury Township, NJ
Came in, spotted the problem, fixed it!
Lynn - Queens, NY
terrible attitude who came! We were shocked
Sarah - Brooklyn, NY
I wasnt home but my husbnad was so upset with the guy that came he wanted me to call the company to complain. He said the guy was So rude and had a terrbile attitude- he never encountered such behavior from a tech. Just sharing
Excellent service from Dan Marc and employees
Gloria - Allendale, NJ
Tim came right on time. He was most efficient and pleasant. Explained my problem with the refrigerator (which was NOT even year old. Ordered the part a came on time to replace the part. Excellent service from Tim and Dan Marc.
Roy - Demarest, NJ
Technician was knowledgeable and thorough.
Anthony - Queens, NY
Guy was excellent and very informative and very nice and professional
Great prompt professional efficient proficient service.
Barbara - Monroe Township, NJ
So happy to have found this great appliance repair company!
Took too long to fix
Maria - Yonkers, NY
Too many visits for a defrost problem. Parts for common problems should be available to service person.
Karlo - East Brunswick, NJ
Well informed of their arrival time, identified the problem and resolved the issue with our appliance.
Julianne - Old Tappan, NJ
Can’t really comment on price since repair was covered under warranty.
Richard - New York, NY
The second time I've called on Dan Marc for service on older appliances. Edwin is knowledgeable, courteous and has a sense of humor.
Sherri - Wanamassa, NJ
Justine - Highlands, NJ
Technician was very knowledgeable and patient
John - Hawthorne, NJ
Patricia - Ridgewood, NJ
Mary - White Plains, NY
Derrell was very efficient and caring. I had a strange problem - my washing machine did not start 4 out of 5 times. He instantly realized that there was something wrong with the lid. Based on the error codes he ordered a new latch & computer. When that didn't solve the problem, he ordered a new lid. Realizing that I would be without a usable machine for a week (lids are not a well-stocked item), he told me how to lean on the lid so the machine would work. Now the machine works. The washing machine was under warranty, so there was no cost involved.
Jose - Manchester Township, NJ
Damien - Jackson Township, NJ
John - Cedar Grove, NJ
Many Factory Defects: Expensive Dishwasher
Henry - Floral Park, NY
Repair Tech was awesome: Kenny of Dan Marc would not surrender! But my expensive KitchenAid dishwasher was a challenge. I don’t think I’d purchase another again.
Henry - Linden, NJ
Serviceman arrived on time, repaired our washer with no difficulty. He knew what he was doing, explained to us what the problem was that it was a common assembly that goes bad nothing that we did. He was a professional, knew his job, I was impressed.
Judith - Mount Arlington, NJ
Diana - Edison, NJ
Everything went fine
nice guy, bad news
Victory - Princeton, NJ
Robbie was very nice, came on time, did a professional assessment of our refrigerator problem, and then gave us the bad news: too old to be repaired! No parts available, etc (fridge was purchased to 1991). So of course I think the service call charge was a tad on the high side! But I would call "Dan Marc" again if I had a service problem, because arranging the appointment and the speed and professionalism of the service was very good.
Saul - Staten Island, NY
Great service good workers
Akil - Brooklyn, NY
Barbara - Manchester Township, NJ
Nussbaum - Wanamassa, NJ
Exceptional service professional-responsive and cordial, his visit was our pleasure.
Manny - Verona, NJ
Robert - Queens, NY
Technician was polite and diagnosed the problem quickly. I paid cash for the service but they still sent me an invoice. I am still waiting for a copy of my paid in full receipt.
Nice service man
Saul - Randolph, NJ
Unfortunately, he couldn’t fix our problem because parts are no longer available. He was a very nice man, though. Very courteous.
Quick response for service
Joan - Chester, NJ
Very quick service after making the call to Maytag- prompt arrival at the time expected
Quick acting/very responsive
Dennis/Danielle - Howell Township, NJ
Excellent Professional Service
Natalie - Brooklyn, NY
The gentleman explained what was wrong and how to correct it in the future He was very patient as I was taking care of an 8 week old puppy!
Fast diagnosis of problem
David - Roxbury Township, NJ
Steve - New York, NY
Did not get night before call advisin of appointment time (twice)
Great Service and very helpful
Marisol - The Bronx, NY
Mom said was very helpful and most of all she was happy it was fixed, Thank You
Tony - The Bronx, NY
Everything went well
Andrew - Morris Plains, NJ
time will tell if the repair fixed the problem!
Martin - Freehold, NJ
Vincent arrived right before the scheduled time. He was knowledgeable about the product( Whirlpool range). and was able to impart the necessary information about this new product to us. Vincent made this service call pleasnt..
Phillip - Ocean Township, NJ
Better analysis of (1st) technician's second visit could have resolved issue without requiring third visit.
Linda - Staten Island, NY
This was the second time Keyel repaired my refrigerator and was very pleasant and very knowledgeable of fixing the problems twice. I would highly recommend his service.
Mark - Deal, NJ
Sean - New York, NY
I found the technician to be professional and polite and took great care to perform the repairs properly.
Joanne - Scotch Plains, NJ
He fixed my washing machine very very nice man
Professional and Knowledgeable
Kevin - Randolph, NJ
Identified and fixed the problem quickly (which was broken glass that had worked its way to the drainage motor). Also, showed me how to clean filter. First wash after visit was as quiet and clean as when new. Very pleased.
Nice guy, knew what problem was. Right away
Hedy - Hackettstown, NJ
I wasn’t home when frank arrived, my husband was home and he said he was a nice guy and knew right away what the problem was with the dryer- new heating coils. Thanks frank For your help!
Jignya - Raritan, NJ
Kelly - Cedar Grove, NJ
Efrain was a great technician. Very knowledgeable and polite. Great and speedy service
Karen - Green Brook Township, NJ
Michael - North Haledon, NJ
I received excellent service
Rachel - Westfield, NJ
Jason was great!
Svetlana - Brooklyn, NY
Worse service ever
Elida - Butler, NJ
Worse customer service ever. They even lie about things.
Daniel - Nutley, NJ
The tech was very knowledgeable and informative with my appliance. In addition , the tech was very polite , professional an had a professional appearance Thank you
Great service tech, Eddy P!
Mary - New York, NY
Eddy was thorough and professional.
Irene - Long Branch, NJ
Eric, the technician, is very polite, and very conscientious. He listens to the customer and performs his duties in a very professional manner.
Angelo - Brooklyn, NY
Terry - The Bronx, NY
Very professional.. Great service
Paula - Kunkletown, PA
Jose was very prompt and knew exactly what was wrong with our machine.
Good service / bad scheduling
Julian - New York, NY
The Dan Marc scheduling system has a fundamental flaw. The automated message does not update based on when it is played. It assumes it is only heard the day before, ie it will always say “your window is tomorrow between X and Y”. It should simply state the date of the appointment instead of the generic ‘tomorrow’. That would eliminate confusion entirely. This caused me to miss an appointment, after the technician was still not on site and I called back the scheduling number. After hearing that the appointment was “for tomorrow”, I reasonably assumed it had been rescheduled for the next day. In fact it had not, the tech showed up late but I was no longer at home. We had to reschedule it a week later and I had to stay home from work another day.
Quick and Easy
Courtney - Queens, NY
I had a great experience with Dan Marc Appliance servicing a malfunctioning washer. It was quick and easy and the technician was helpful and informative.
Excellent service - rated 5
Mangai - Princeton Meadows, NJ
Excellent service - very knowledgeable. The highest rating: 5
Great technician service , poor quality in washing machine.
Sheena - The Bronx, NY
Washing machine could not be repaired. However, service technician was very pleasant, helpful and professional each visit.
Charles - New York, NY
Maureen - Verona, NJ
Philip - Middletown, NJ
Mike - Clifton, NJ
Karin - Holmdel, NJ
Mark - Brooklyn, NY
Claudia - Lavallette, NJ
Very good experience Tyler was very knowledgeable and efficient. He did a superb job.
Brian - Hopatcong, NJ
Great service. No issues. Very easy to book and change if necessary
Patricia - Hamburg, NJ
The serviceman was rude and disrespectful.. He kept claiming I do not clean my dryer vent after each use, even though the vent screen was clean, upon review. When I told him I did clean it as well as am required, per home owner association rules to have the vent cleaned every 2 years. He ignored my statements and placed this claim on the invoice. I would never recommend this service again.
Doreen - Morris Plains, NJ
Warranty sevice. Machine is working beautifully now!
Ann - Pequannock Township, NJ
Very good and courteous service!!
Cathleen - Mount Arlington, NJ
Good service & the technician is a very nice gentleman
Could not be nicer
Jacquelin - Deal, NJ
Very nice man
John - Dumont, NJ
Jesse was awesome!
Sharon - Scotch Plains, NJ
He fixed the issue I was having, and moved my fridge a tiny bit so the doors opened better.
Irenr - Middletown, NJ
On time and very professional
Thomas - Queens, NY
Very rude unprofessional person!!
Theresa - Pequannock Township, NJ
I will not have this person back in my home!!!
Lynne - Caldwell, NJ
I was very pleased with the service. The repairman was early, knowledgeable and thorough. The fee to come out a little steep since it is not covered if they do a repair. Otherwise very pleased.
Vigliarolo - Staten Island, NY
Jason - Queens, NY
Great service provider, will always use Dan Marc whenever possible
Jack - Belleville, NJ
Tech person came on time was very efficient in servicing my dryer. Price is very fair and saved us from buying new machines.
Auther - Montville, NJ
Vemkata - Monroe Township, NJ
Leslie - Westwood, NJ
Peter - Brooklyn, NY
Can not rate at this time. Dryer still not working. Technical needs to come back to fix the dryer
Great service and complete job
M Harris - Queens, NY
on time and great service.
my lemon of fridge
Colletta - Brooklyn, NY
Service tech Wayne made a bad few weeks with my broken fridge better. his attention to detail went above and beyond . mostly you are a number to repair company's bottom line.. not here they employ knowledgeable tech's .Wayne is a valuable asset to the company bottom line they stand behind their work
On time, personable, highly caple
Irene - Verona, NJ
Teresa - North Arlington, NJ
Had to order a piece and was in fast
Great service Thanks Dennis
Latonia - North Brunswick Township, NJ
Ice Machine Repair
Rhonda - Spring Lake, NJ
Horrible follow-up, service and experience
Mammen - Chatham, NJ
We are very frustrated with the service from Dan Marc. The company has shown that they don't follow up on open service calls or provide status on issues. You need to review your policies on checking inventory before bringing it to the customer. Moses came into the house to say he was here and then said he's going to check the part in the van. He then comes back and tells me the part is dented as well and he has to reschedule. Very unprofessional service. I will be recommending that Jenn-Air work with another service provider as Moses had explained that this is the way the process works. I don't care for excuses. After a month we just needed to have a working dishwasher. I would not use your company if there was any option.
Great tech, very knowledgeable
Ronald - Old Bridge Township, NJ
Used this company twice. Extremely pleased on both accounts
Christine - Queens, NY
Very happy with the service
Very good service.
Mary - Queens, NY
Technician Paul educated me about my frig in the process of the call.
Jeanne - North Brunswick Township, NJ
Great service, and honesty
Barbara - Toms River, NJ
Matt was polite and answered any questions we had for him.
Douglas - Woodbridge Township, NJ
We rate Jesse 5+ stars. The tech before Jesse would get -10. The original problem still exist so we have requested Jesse return next Tuesday to find out why we still have freezing on the top shelf and part of 2nd shelf. We are hoping Jesse can resolve (this will be 4th try to fix) as we are throwing out too many frozen items. Thanks
Marc - The Bronx, NY
Wonderful. Came when expected. Thorough and resolved the issue.
Donald - South Plainfield, NJ
He was excellent tech. Fixed my refrigerator that wouldn't go below 50 deg.
Kathy - Upper Freehold, NJ
John - Wantage, NJ
Robert resolves Issue
Stephen - South Plainfield, NJ
When he saw the SUD message, Robert knew it was a pressure sensor issue. He blue into the sensor tube, clearing it out, and my machine stopped with its F21 drain error code.
Simone - Caldwell, NJ
Leah - New York, NY
What I thought was a dishwasher motor malfunction turned out to be a spoon stuck in the wrong place. Edwin helped out and did not make me feel like a fool, which I greatly appreciated.
Good service (Would be even better if ...)
James - Paramus, NJ
Good service. Would have given 5 stars if you guys had provided "shoe gloves" for your technicians when they were entering my house.
parts should be checked before given to repair person
Virginia - Rye, NY
We had been 2 weeks without a fridge. When the repairman arrived he found that the part he had been given was broken which caused another 4 day delay.
Great and prompt service
Cathy - Queens, NY
Barbara - New York, NY
Knowledgeable, courteous, efficient.
David - New York, NY
If I need service again, I will ask for him specifically. And wait for him to have room in his schedule.
Dennis - Tinton Falls, NJ
210 Fernwood Drive. Bayville Nj
Micheal - Berkeley Township, NJ
Did an awesome job. Quick and helpful!
Marilyn - Stewartsville, NJ
Ronni - Tinton Falls, NJ
I have had multiple appliance repair companies with various technicians in my house to repair my oven. Unfortunately, I have had a reoccurring issue. This company and techs were wonderful they took the time to diagnose the oven and worked with whirlpool to trouble shoot...they went the extra mile and it is VERY much appreciated. My oven is under an extended warranty so I can't comment on pricing. Both Eric and Ben were wonderful and informative answered all my questions!
Michah - White Plains, NY
The repairman Jerel Lai was excellent. The only issue I had was that communication was a bit spotty before the repair. I asked Maytag to schedule the appointment in the afternoon but when Dan Marc called it was scheduled in the morning. This may be Maytag's issue not Dan Marc.
Courteous technician solved problem.
Lucille - New York, NY
Calvert - New York, NY
Refrigerator works great now!
Heather - Chester, NJ
Fantastic, friendly, thorough and efficient service.
Iris - New York, NY
Both times we have used your service the service person was polite and very knowledgeable.
Trevor did ma great job.
Oscar - Upper Freehold, NJ
Micheal - Garfield, NJ
Jim - Bay Head, NJ
Rosalita - Staten Island, NY
Jack - New York, NY
Scheduling process is the absolute worst I have ever seen.
Cathy C - Allendale, NJ
Technician was prompt and efficient. Found the problem quickly and repair was made same day. I would them again.
Pleasant, respective and knowledgable
Gal - East Brunswick, NJ
The technician was pleasant, listened to my problems and immediately diagnosed the problem and addressed it. He was patient and respectable and explain what he was doing and responded to any question or concern I had
The guy that came was excellent
Vivian - Queens, NY
3 day wait to fix leaking dishwasher
Allana - The Bronx, NY
Since dishwasher was leaking i had to turn kitchen water off. I had to wait 3 whole days to get an appointment so i didn’t have use of my kitchen for 3 days which was a major inconvenience. When the technician finally came it was a man named Marc he was extremely personable and addressed my dishwasher issue.
Peter - Scarsdale, NY
Very good service thank you
Patricia - Waldwick, NJ
Honest and helpful
Danielle - Howell Township, NJ
Chris came to take a look at the oven. He was honest about the warranty exceptions and super helpful directing me how to go about still replacing the damaged piece. He was polite and arrived on time.
Kenn - Hightstown, NJ
Aman - Rutherford, NJ
Chris - Middlesex, NJ
Ronald - Freehold, NJ
Jerry - Mount Olive Township, NJ
Easy and flexible appointment scheduling, on time, and excellent repair! Thank you!
Grace - Queens, NY
Joyce - Berkeley Township, NJ
Arrived as scheduled, very courteous, corrected problem.
Roberto was an awesome repair man
Fatimah - Newark, NJ
Roberto was great he gave me tips on how to wash explained what he was doing and showed me the issue or problem that needed to be repaired . I will give him a10 on a scale from 1-10 thank you so much.
Edwin - Clifton, NJ
Our technician’s name is Gerry and we are glad he is an expert at what he is doing. He diagnosed and fixed our oven quickly.
Keith - Red Bank, NJ
Theo - Ocean Township, NJ
Samsan - White Plains, NY
Poor service, had to make 4 service calls and microwave still isn't completely fixed. One of the servicemen had a terrible attitude.
Euijung - Brooklyn, NY
Service was very good. Devise that was installed was faulty. We are finally getting ice one monthe after the original device was replaced.
Joanne - Morristown, NJ
Roxsene - East Brunswick, NJ
Maryann - Mantoloking, NJ
Great service and good knowledge
Theodore - Point Pleasant, NJ
Tyler assessed the problem and was able to fix it in one visit
Galia - New York, NY
Patricia - Phillipsburg, NJ
Aris - Queens, NY
Geida - The Bronx, NY
The Service tech was professional courteous and kmowledgeable
Cathy - Butler, NJ
Lewis I believe was the service tech who was exceptionally good
Barbra - Brick Township, NJ
Whirlpool sent out a defective oven panel and will not replace with out a cost of part and labor Never used the oven how can they let this range leave the factory with out Inspecting The Range
Susan - Freehold, NJ
On time and thorough.
Reed - Barrett Township, PA
Scott - Woodcliff Lake, NJ
Tim was professional and very informative. He assessed the cause of the noise of our refrigerator and performed quick service. Booking online through the KitchenAid website worked flawlessly...
Jon - New York, NY
Damian was very knowledgeable and was able to replace a worn ice maker with ease.
Richard - Hillsdale, NJ
Robert - Hoboken, NJ
Kimberly - Staten Island, NY
John - South Brunswick Township, NJ
Staci - Marlboro Township, NJ
Wonderful experience. Service provider was knowledgeable, patient, thorough
Dennis - Tinton Falls, NJ
Knowledgeable and nice service man
Quick fix by a knowledgeable technician.
Judith - Barnegat, NJ
Quick fix by knowledgeable technician.
On time, efficient customer service and repair knowledge giving by agent!
Ray - Bradley Beach, NJ
Richard - New York, NY
The repair man was courteous, knowledgeable, efficient, very effective, and very helpful! He also explained the problem to me and how to prevent it from happening again. Thanks!!
Kathleen - Manchester Township, NJ
Believe that this is a design flaw and that this condition should be included in the trouble shooting section of the manual. Better yet a red warning sticker beside the on off button would save you guys alot of unnecessary costs
Excellent evaluation of the problem with dishwasher
Nancy - New York, NY
the mechanic did a thorough check of the machine. called the office to see if panel technology could be replaced? i learned that it could not.
great service,technician very friendly
Nick - West Orange, NJ
David - Brooklyn, NY
Aaron - Lakewood Township, NJ
Tech was very nice and patient
Chris - Queens, NY
Raymond - Stafford Township, NJ
Marc was knowledgable and professional and had my dryer running in a short time! He had the parts available and went right to work!
Kristine - Beach Haven, NJ
Another Successful Repair
Debbie - Lacey Township, NJ
This was the service technician's second time to the house. He is very laid back, easy going. He knows what he is doing. He is an excellent diagnostician. I don't think he would ever give up until he solved a washer or dryer issue.
Barbara - New York, NY
Phone call. Answered promptly, appointment made and confirmed. Serviceman arrived within the limits promised. All in all an excellent experience.
Outstanding Customer Service
Charmain - Maplewood, NJ
Roberto was amazing and patience answering all of my concerns about my whirlpool dryer. Thanks again Roberto my dryer is working.
Mohamed - Atlantic Highlands, NJ
Stephen - Mahwah, NJ
Rob - Middletown, NJ
Adi - Pompton Lakes, NJ
Barb - Piscataway, NJ
Best appliance service from initial phone call till Omar , my repairman, completed the job.
REFRIG/FREEZER KITCHEN AID KBFS20ECMS00 Was replacing icemaker on unit and noticed bearings that were on the bottom part of the freezer compartment explain that to the customer and advise him that he’s going to need a new left side rail customer agreed and will continue to repair and return visit with the rail please review additional parts for repair...; ordrng 1 WP13055901 (slide)
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 "Items in crisper drawers are freezing. Fresh food running at 33 degrees and set to 40. Found damper staying open. Thermistors passed test,; ordrng 1 W11164593 (DAMPER) and 1 W11239666 (USER)"
WASHER WHIRLPOOL WTW5000DW2 Install part .. ran diagnostics .. calibrate unit.. still made same noise ... control constantly ticks .. ; ordrng 1 W11035751 (GEARCASE) and 1 W11116590 (CONTROL)
RANGE JENN-AIR JGRP436WP01 Found convection fan constantly on .. spoke to Andrew @ techline .. rite front burner not liting .. ; ordrng 1 W10888661 (CONTROL) and 1 WPW10364555 (RT FRNT ORIFICE HOLDER)
WASHER WHIRLPOOL WTW5000DW1 Control board is completely dead need to be replaced ordering acu board; ordrng 1 W11116590 (MAIN BOARD )
WASHER WHIRLPOOL WFW5620HW0 Checked unit found needs drain pump . ; ordrng 1 W10918608 (pump-water)
RANGE WHIRLPOOL ACR2303MFW3 Need additional parts ; ordrng 2 W10647259 (hinge-recv)s and 1 WPW10358157 (‘hinge-door)
FREEZER WHIRLPOOL WRS555SIHW00 Tested unit found hidden damage on freezer door lower corner inside lower grill damaged also need to man 2 CC on return; ordrng 1 LW11026426 (FREEZER DOOR WHITE) and 1 W11282545 (GRILL WHITE)
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Check refrigerator and found faulty ice maker again the new ice maker only drop 4 cubes since it was installed pls order thank you ...Note I never receive my truck stock back from last repair...; ordrng 1 4317943 (icemaker only)
DISHWASHER IKEA IUD8555DX3 Check dishwasher and found fAulty sump & motor and tub seal gasket need parts pls order ...Note : cus got offended because i told her the dishwasher stink from the food she put in Pls don’t send me back here thank you...; ordrng 1 W10904995 (pump&motor) and 1 W11177741 (gasket)
DISHWASHER WHIRLPOOL KUDE70FXSS4 "Ep-confirmed voltage and water supply to valve, checked fill circuit on board. No water to unit. Needs new valve. Quoted $232.83, trip=$75.00,parts=$63.36,labor=$80.00, tax=$14.47. Ordering (1)W11175771 valve-inlt; ordrng 1 W11175771 (valve-inlt)"
WALL OVEN JENN AIR JJW3830DS02 SR # 7728357676 need the user interface.; ordrng 1 W11232121 (panl-cntrl)
FREEZER WHIRLPOOL WZF34X16DW00 Checked and found gasket in bad shape; ordrng 1 W10850441 (GASKET )
RAN GS 30 CV AMANA AGR4230BAW1 "Checked and found faulty ignitor replaced also found faulty door gasket ; ordrng 1 WPW10535778 (OVEN GASKET ), used 1 12400035 (igniter) from stock"
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Db leds out unit needs following parts ; ordrng 6 W10695459 (module)s and 1 W11224256 (cntrl-elec)
RANGE JENN-AIR JGRP436WP01 SR#7728297554 Auth# JRD0Q00WP1. Schedule for wed 7/22; ordrng 1 W10888661 (cntrl-elec) and 1 WPW10464535 (cntrl-elec)
WASHER MAYTAG MHW5630HW0 Error codes F5e2 ..f0e2 .. ran diagnostics ... no spin; ordrng 1 W11322901 (ACU)
REFRIG/FREEZER WHIRLPOOL WRT519SZDW02 "Check unit,unit is not defrosting ice build up in freezer section and stop unit from cooling properly ; ordrng 1 W10913629 (HARNESS WITH BI-METAL ) and 1 W11353813 (CONTROL BOX ) and 1 WP2315539 (MOTOR EVAP)"
DISHWASHER MAYTAG MDB4949SHZ1 Check unit installed control board press cancel to drain unit control board pop check harness for resistance from control to drain pump no resistance wire harness is faulty and control is also faulty please allowed time to installed wire harness 3 counts needed unit is in a very tight spot ; ordrng 1 W11225084 (CONTROL BOARD ) and 1 W11227948 (HARNESS )
REFRIG/FREEZER MAYTAG MFW2055FRZ00 Check unit control boar and thermistor is faulty bricks of ice build up ; ordrng 1 W10316760 (THERMISTOR ) and 1 W11035836 (CONTROL BOARD ) and 1 WPW10464673 (FAN MOTOR )
DISHWASHER WHIRLPOOL WDTA75SAHN0 Pls order; ordrng 1 W11087208 (CONTROL ) and 1 W11219382 (MOTOR PUMP )
W/OVEN EL/MW JENNAIR JMW3430DP02 Bad console Order new ; ordrng 1 W11236885 (CONSOLE )
REFRIGERATOR WHIRLPOOL WRSA71CIHN00 Pls order; ordrng 1 WP2315549 (motor-evap)
OVEN JENAIR JGRP436WP01 Oven not ignite Order new igniter and burner ; ordrng 1 W10878504 (burnr-oven) and 1 W11113650 (igntr-oven)
REFRIGERATOR JENN-AIR JFFCC72EFS00 Needs parts ; ordrng 1 ACCESSVALVE and 1 W10865322 (evaporator) and 1 W11109499 (drier-tube)
RANGE WHIRLPOOL WFE505W0JZ0 Found shorted bake element; ordrng 1 W11182108 (elmnt-bake)
DRYER WHIRLPOOL WED5620HW1 Found faulty inlet thermistor; ordrng 1 280148 (cutoff-tml)
WASHER WHIRLPOOL WTW5000DW3 "Found leveling legs not leveled correctly. Re leveled and checked operation ok. Customer stated they were leveled. Feels unit unleveled itself. I see no evidence of this being so. After leveling legs unit was solid, gear box making a lot of noise. A lot of cavitation. Ordered gear box and inner tub.***** TWO CALLS ON RETURN ****; ordrng 1 W10752719 (basket) and 1 W11035751 (gearcase)"
REFRIGERATOR WHIRLPOOL WRT111SFAF00 Checked and found icemaker harness blocking you for a fan motor reinstalled left unit working as designed ice maker kit still need ;
WASHER MAYTAG MVWB880BW0 "Machine leaking at left front corner from under tub ring. Removed, cleaned and used silicone adhesive to reinstall tub ring ran test cycle. No leaks. Machine in basement, no water mat. Op test ok."
REFRIGERATOR MAYTAG MAH4000AW0 "PUMP REPLACED"
REF BOT/MT 28CF KITCHEN-AID KRFF507HPS00 Mario ending with 5083 has two however in previous notation incorrect parts sent installed oneW11205083
RANGE - GAS KITCHENAID KSGG700ESS1 Installed cooling fan and left rear igniter tested ok.
DRYER MAYTAG MGDC465HW0 "AD. Checked unit, adjusted door latch. Unit ok."
REFRIG/FREEZER WHIRLPOOL WRF535SMBM00 Replaced r/s f.f. door gasket. Instruct customer on self leveling...; used 1 W10830162 (GASKET) from stock
HOOD KITCHENAID KVWB400DSS2 "Made checks found fan motor not rotating, took motor down and cleaned. Tested ok. Customer also needs charcoal filter W10272068 for non vented vent. Tested ok"
MICROWAVE WHIRLPOOL WMH31017HS3 "Made checks found light bulb cracked and stuck in socket, removed light bulb and replaced. Tested ok"
DISHWASHER JENN-AIR JDB9800CWP2 "Made checks kick plate was hitting door and not allowing to open and close properly, put kick tote back on properly. Tested ok no leaks"
DISHWASHER JENN AIR JDTSS244GP0 Made checks tested unit spray arms working properly. Advised customer on washing Affresh monthly . Unit tested ok
WASHER MAYTAG MHW6630HW0 Replaced defective valves
WASHER WHIRLPOOL WFW5620HW0 Off balance load. Instructed must be at least 4 items
DISHWASHER KITCHENAID KUDK03FTSS2 Replaced defective door link kit ; used 1 8194001 (Link) from stock
DISHWASHER KITCHENAID KDFE104HPS0 Ran diagnostic and no error codes were found. Started cycle several times and it filled normally
RANGE JENN AIR JGRP430WP01 Replaced defective blower
RANGE JENAIR JGS886 Replaced defective broil ignitor ; used 1 74007498 (IGNITOR) from stock
DISHWASHER MAYTAG MDBH979AWS3 Replaced defective thermal fuse ; used 1 W10258275 (fuse) from stock
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced faulty drain pump. Tested ok
WASHER WHIRLPOOL WTW6200VW0 "Ep-installed new drain pump, tested. Machine functions as designed"
DISHWASHER JENN-AIR JDB9200CWP2 Needs additional door hinges. Ordering parts ; ordrng 1 WP8534853 (DOOR HINGE ) and 1 WP8534854 (DOOR HINGE )
KITCHEN WHIRLPOOL WDT730PAHZ0 "New panel has a scratch on the left side. Showed customers and gave them the option to order another. They told me to install it. Made them aware once I install it this is what they get. Installed panel, tests good."
OVEN KITCHENAID KODE500ESS04 Customer having intermittent noise issue. Ordering parts ; ordrng 2 W10491987 (SEAL )s and 2 W10860984 (CONVECT FAN)s and 2 W11245567 (BLOWER)s
WASHER MAYTAG MVWB850YW1 No model number plateNo panel response. Had to tighten bolt in to motor alsoCan not test; ordrng 1 WPW10338456 (console) and 1 WPW10403802 (pump-water)
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Replaced defective defrost control ,test good customer will defrost unit ; used 1 W10503278 (JAZZ BOARD) from stock"
COOKTOP WHIRLPOOL AEP222VAW3 "Found unit operation normal ,explain coil operation ,test good"
DRYER WHIRLPOOL WGD4915EW0 Timer sheared; ordrng 1 WPW10185992 (timer)
REFRIG/FREEZER KITCHEN AID KRFC302ESS00 "Replace part,test good"
WASHER MAYTAG MVWP475EW0 Customer canceled
KITCHEN WHIRLPOOL WDF520PADM3 Customer moved in new house/ Water turned off. Tested unit ok
RANGE WHIRLPOOL WFG320MOBS3 Installed parts needed tested ok
RANGE WHIRLPOOL WFG540H0ES1 Unable to verify a leak. Requesting a gas leak detector ; schdld next appmnt for 3/16 MON !
WASHER WHIRLPOOL WFW92HEFU0 "Ran diagnostic operation ok,machine working as designed."
LAUNDRY WHIRLPOOL WTW7500GW0 Cracked lid customer does not want to repair will contact WP.
WASHER MAYTAG MVWC425BW1 Installed pump checked operation ok.
DRYER WHIRLPOOL WGD6400SW0 Removed object from blower checked operation ok.
WASHER MAYTAG MHN30PRBWW0 F28 error between control board and motor control need part 2CC paid $365.00 remain balance $188.05; ordrng 1 WPW10384849 (cntrl-elec)
WASHER WHIRLPOOL WFW5620HW0 Ran diagnostic operation ok no error codes.
REFRIGERATOR JENN-AIR JFC2089BEP01 Replaced freezer door assembly...
REFRIG/FREEZER WHIRLPOOL WRX986SIHZ00 "Replaced main control board assembly, power board, u.i., pantry drawer u.i., mullion rail, ice compartment gasket, and freezer bin. Added washers to l/s f.f. door to raise and latch properly. Also added gasket to seal ice compartment adapter...; used 3 WPM0274057 (SHIMS) from stock"
WASHER MAYTAG MVWC565FW2 Inlet hoses loose tightened checked operation ok.
DISHWASHER WHIRLPOOL WDT720PADM2 Unit needs user interface replaced pn#W10917737 200.76 + labor 75 and visit. Customer declined estimate
WASHER WHIRLPOOL WFW6620HW0 "Found console dead and not turning on. Outlet is good and green LED on control blinking indicating control is ok. Uninstalled console and reinstalled it. Plugged unit back in, console back to life but still very glitchy. Sometimes power button will not turn panel on or even off. Ordering new control panel. Send the ACU on return, this unit has erratic control operation. Customer still needs to correct drain hose.; ordrng 1 W11319991 (CNTRL-ELEC)"
REF BOT/MT 21CF JENNAIR JFC2290RM00 "Worn closer ,mullion and broken end cap 2ct; ordrng 1 CLOSER L DOOR and 1 12028505AP (closure, door (gry)) and 1 12732508AP (rail-mulln) and 1 W10121977 (endcap)"
RANGE WHIRLPOOL KSGB900ESS3 Vd found left back clipp off on draw reatached tested also found the burner indicator starting to rub off advised cust unit only has 30 day cosmetic
MICROWAVE JENN-AIR JMW2427IM01 Check oven and found faulty door assembly glass chip off I installed new and check left unit working has design...
DISPOSERS KITCHENAID KBDS100T Arrive NH Address maybe incorrect ; saved tckt
DRYER WHIRLPOOL MGD9700SQ0 Replaced idler pulley. No further sound issue. Everything test ok.
REFRIG/FREEZER KITCHEN AID KRFC400EBL01 Ice maker was unresponsive. Replaced ice maker. Module called for water. Advised cust to allow 12 hours for a full harvest. No further issue. ; used 1 WPW10300024 (ICE MAKER) from stock
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced compressor. Pulled vacuum of 29. Dumped full charge. Advised cust to allow 24-48 hours for optimal temps. No further issue.
OVEN WHIRLPOOL AGR4230BAW3 "Checked out the oven,founded the failure of the door hinges,off,causing by a bad angle from window molding,too close.Reinstalled the door and corrected the angle,tested ok."
DISHWASHER WHIRLPOOL WDF520PADB5 Pls order; ordrng 1 W11025865 (CONTROL ) and 1 WPW10671905 (dispenser)
WASHER WHIRLPOOL MHW3505FW1 Check unit installed part that was order please bill customer $8.11 unit working fine
WASHER MAYTAG MVWX655DW1 Check unit there is no hot water coming into unit there is no hot water also coming from main water line instruct customer to get a plumber to fix there hot water issues unit working fine
WASHER WHIRLPOOL WTW7600XW Check unit didn’t verify any issues with unit customer wants the tub to be replaced when there is no issues at all unit working fine
LAUNDRY WHIRLPOOL WTW5000DW1 Pump had lint stuck in the hose removed now washer is working fine
WASHER MAYTAG MVWB835DW3 Cracked lid.; ordrng 1 W11259006 (lid)
WASHER MAYTAG MVWP575GW0 Replaced basket hub recalibrate washer ran test unit is working fine now ; used 1 W10528947 (HUB) from stock
DRYER WHIRLPOOL WED99HEDW0 "Ran test for full cycle towels came out fine cannot find anything dirty condenser coil is clean auxiliary fan screen also clean unit is clean found that the customer is cleaning lady was using the eco-cycle only so I had to instruct customer about that, To use speed cycle"
WASHER WHIRLPOOL MHW2000AWW Wire are not sending voltage to the rest of the components. Wire harness are NLA. Customer will buy new washer and dryer. Will need to charge customer for the labor
MICROWAVE WHIRLPOOL WMH32519FS0 Check unit and found faulty door inter lock switches housing I installed new inter lock instruct customer check left unit working has design...; used 1 W11244494 (INTERLOCK) from stock
REFRIGERATOR IKEA IRS335SDHM00 Check refrigerator and found frozen water reservoir I defrost instruct customer adjust temperature check left refrigerator working has design...
DRYER WHIRLPOOL WHD560CHW0 Check dryer and found faulty drive motor fail ... I installed new motor and check instruct customer left unit working ha s design...
REFRIG/FREEZER WHIRLPOOL WRF990SLAM00 "Not making ice, freezer has a little frost on top of evaporator, f.f. evaporator silver. Replace evaporator per service pointer W10666205C, special project S71233. 3 count...; ordrng 1 876764 (valve) and 1 W10687098 (evaporator) and 1 WPW10143759 (dryer)"
REFRIG/FREEZER WHIRLPOOL WRT519SZDW01 "Customer states continual problem, has been serviced prior by another company. Replaced control box assembly and thermistor. Also found iceballing on evaporator cover(see picture on SD-Mobile). O&i parts. 3 count. Check pressures first to determine leak or restriction...bring steamer to defrost evaporator...; ordrng 1 876764 (valve) and 1 978026 (valve) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer), used 1 W10838965 (THERMISTER), and 1 W11353813 (CONTROL BOX) from stock"
WASHER WHIRLPOOL WFW92HEFW0 Installed part washer is working fine.
RANGE WHIRLPOOL WEG515SOFS Burners are working as designed. No issues found. Cust states she’s upset and thinks the burner is not working the way she thinks it should.
RAN GS 30 SC WHIRLPOOL WFG515S0EB1 Burners were not lighting correctly. Replaced with burner caps from stock. ; used 1 w10881749 (CAPS ) from stock
RAN GS 30 SC MAYTAG MGR6600FZ0 Installed hinges. Solved
REFRIG/FREEZER WHIRLPOOL WDT920SADH1 Drain clogged unclogged drain ... fixed issue
RANGE WHIRLPOOL WFG320M0BS3 Oven working as designed. No issues.
RANGE KITCHENAID KGRS807SSS00 Upon arrival I unplug harness connect plug into user inter face but still don’t work...need main display also; ordrng 1 WP9762794 (cntrl-elec)
DISHWASER WHIRLPOOL WDF550SAHS Working as designed. Found no issues in operation educated customer on rinse aid and tips and tricks.
MICROWAVE JENN-AIR JMC2430WP01 Replace defective parts Test it all op ok
COOKTOP KITCHENAID KGCC506RWW07 Clean igniters and orifice Test it all op ok
MICRWAVE KITCHENAID KHMS2056SSS2 Mw need new door Customer will decide later what to do will call office
DRYER MAYTAG CGM2795FQ0 Dryer needs a blower wheel. Prescreen parts in case; ordrng 1 WPW10131172 (BELT) and 2 WPW10314173 (ROLLER)s and 1 WPW10349492 (BLOWER WHEEL) and 2 WPW10359272 (SHAFT)s
DISHWASHER WHIRLPOOL KDFE104DWH3 Installed tub/ pump motor and drain hoses / tested ok no leaks. I’m the helper on this call
DISHWASHER KITCHENAID KDTE334GPS0 Found upper sprayarm not moving check invertor motor reset to factory setting upper sprayarm turning now.Auth# KPANFPAAPL1 cover parts and labor
DISHWASHER KITCHENAID KDTE334GPS0 Found drain pump leaking replace with new drain pump tested ok no leaks.; used 1 WPW10531320 (MOTOR-DRAIN) from stock
DISHWASHER MAYTAG MDB4949SHZ0 Found unit in child lock mode show customer on how to unlock
WASHER MAYTAG MVWP575GW0 "Upon arrival after pulling washer out again found all the grease from gear casing on the floor need parts,..; ordrng 1 W11131260 (gearcase)"
DISHWASHER WHIRLPOOL KDFE104DWH3 Assist stan with d/w ok
DISHWASHER KITCHENAID KDPE234GPS0 Unit fill and doesn’t run needs sump assy .cust doesn’t want unit to be service pt # w11085683. Called tech support Sr772736238 .called lisa we could do monday
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Helper completed call
REFRIGERATOR MAYTAG MFX2876DRM02 "Replaced compressor and RC evaporator to do Freon leak in same, vacuum tested and refilled unit, tested ok"
MICROWAVE JENN-AIR JMV6208BAS Bad pcb board Order new Also unit need interior light and part is NLA; ordrng 1 WPW10127101 (asy pcb pa)
MICROWAVE KITCHEN AID KMHS120ESS02 Mw makes strange buzzing noise Order new mag and transformer; ordrng 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE) and 1 W11371266 (TRANSFORMER)
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Repkace new lh dr ok level drs ok
OVEN WHIRLPOOL WFG525S0HS0 Door hinges snapped aorder new; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
WASHER WHIRLPOOL WTW5000DW3 Tested unit in diagnostics F0-E2. Over suds. Customer using too much soap or recalibrated washer machine tested unit OK advise customer to use a 1/4 cup of detergent you know working as designed
RANGE - ELECTRIC WHIRLPOOL WGE745COFH01 Unit went into f1E1 control board bad.; ordrng 1 W10877730 (cntrl-elec)
RANGE KITCHEN AID KERC601HBT0 Customer said left front burner don’t stay as hot will need switch.; ordrng 1 8203536 (switch-inf)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Removed filter housing,installed new water filter supply by customer flushed water line instructed customer"
REFRIG/FREEZER WHIRLPOOL WRF560SMHV00 "Removed freezer door found ice maker damage,installed new ice maker large screws,inlet valve cycle check; used 1 4317943 (ICEMAKER), and 1 67005154 (VALVE) from stock"
RANGE WHIRLPOOL WFE770HOFZ2 Found terminal block burnt repair wires okneed new block.; ordrng 1 WPW10245259 (block-term)
WASHER MAYTAG MHW3505FW1 Check unit drain pump was clogged repaired drain pump unit working fine
RANGE WHIRLPOOL WFG515S0EW1 Check and found that the oven is working properly.
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 Replaced control
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked unit, door closing fine all ok at this time"
D/WASHER UNDCTR KITCHEN-AID KDFE104DBL2 Found piece of plastic fell onto heater coil causing strong plastic burning smell. Was able to remove and clean plastic off of heater. Tested and worked as designed.
WASHER WHIRLPOOL WTW4950XW3 "Not spinning check found defective Actuator,Installed new Actuator now working as designed.collect 263.77 cash; used 1 WPW10006355 ("
OVEN JENAIR JDS9865BDP23 TB- Oven temperature tests were normal. No functional issues found at time service call. Advised customer to use oven temperature offset to account for longer cooking times. Both bake and broil elements are fully functional. Unit is working as designed. Customer paid service charge $125.76 by check# 365.
KITCHEN WHIRLPOOL KDTM354DSS4 TB- Replaced right ha d upper rack adjuster. Tests good. Paid total repair $240.02 by cc ref# 2044531404.
M/W OTR WHIRLPOOL WMH31017AW1 TB- Customer canceled appointment.
WASHER WHIRLPOOL MHW5630HW0 Control panel buttons dead except for Power button unit stacked up in closet need to men on return 3 CC also; ordrng 1 W11316626 (CONSOLE) and 1 W11322901 (ACU) and 2 WP308685 (screw)s
N/A N/A MFD2561HES Dr seal tab torn also end cap stud broken ; ordrng 1 W10874836 (END CAP) and 1 W11368721 (SEAL BLACK)
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced defective ice maker E2 error code test 56
RANGE WHIRLPOOL WFG525S0JW0 Ch - installed new rh door hinge - tests good
MICROWAVE WHIRLPOOL WML75011HZ2 "Replaced control panel, electronic control board, rechecked functions and unit tested ok."
REFRIG/FREEZER WHIRLPOOL WRT318FZDB05 Install door.
REFRIGERATOR JENN-AIR JS42NXFXDE00 "Replaced parts,test good"
LAUNDRY MAYTAG MHW5100DW0 Check unit control board is faulty ; ordrng 1 W11029844 (CONTROL BOARD )
DRYER WHIRLPOOL WED5000DW1 "Unit won’t start. Checked supply voltages, thermal fuse, door switch ect. Called tech-line found faulty motor. Belt is also falling apart. Needs more work then dryer is worth. CPS will have to authorize. Motor, blower wheel, repair kit order. Allow 2 job counts. SR#7727363109.; ordrng 1 279827 (MOTOR-DRVE) and 1 4392065 (NORM REPAIR) and 1 WP694089 (WHEEL)"
RANGE AMANA AER6303MFS0 Part installed. Test ok.
MICROWAVE WHIRLPOOL WMH31017FS0 Part installed and tested ok switches replaced and tested ok . Unit previously repaired wire nut in unit panel not plugged in no panel needed.
WSH FRT/LOAD WHIRLPOOL WFW75HEFW0 Part was installed. All features and functions test ok. Advised customer some water that stays within the dispenser draw is ok...just try to keep it clean..
OVEN KITCHENAID KOSE500ESS00 Inner door glass is broken. Quoted customer : 237.29 ; ordrng 1 WPW10618107 (glass-door)
RANGE WHIRLPOOL WFG320M0BS0 Unit will need a new front door panel...have customer an estimate..$458.86 for part and labor.plus tax..do not order anything till someone calls..
WASHER MAYTAG MVWC565FW1 Recalabrate ran diagnostic operation ok.
WSH FRT/LOAD MAYTAG MHW5630HW0 Inlet water off reset ran diagnostic operation ok.
DISHWASHER KITCHENAID KDTM804ESS2 Kick plate door adjusted unit tested ok
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Found controls set improperly and adjusted(f.f. set on lowest setting). All diagnostics check ok...
REF BOT/MT 18CF MAYTAG MBF1958FEZ01 adjust the ice maker arm
WASHER WHIRLPOOL WFW87HEDC0 I checked and found nothing faulty in the unit is working fine. the problem is that the customer does not have the outlet pawer
REF S/S 25 CF WHIRLPOOL WRS325FDAB06 parts installed the unit is working well
DISHWASHER KITCHENAID KDFE104DWH0 "Defective wash motor,order part ; ordrng 1 WPW10605057 (pump and motor assy)"
REFRIGERATOR WHIRLPOOL WRF535SMHZ02 "Replace the door,leave closing properly."
MICROWAVE WHIRLPOOL CAE2745FQ1 "TB- Installed new actuator, capacitor, and belt pulley. Tests good, control not needed.; used 1 W10721967 (CAM) from stock"
WASHER MAYTAG MHW6630HW0 Tested unit found water supply valve at wall producing strong water pressure causing dispenser to overflow when it is filling I turn down valve to decrease water pressure tested unit OK no other leaks at time of service unit working as designed
WASHER WHIRLPOOL WTW8500DC5 CH - installed new power cord - tests good.
DISHWASHER KITCHEN AID KDTM354DSS4 CH - installed new sump - tests good. No leaks detected.
REFRIGERATOR KITCHENAID KRMF606ESS00 Db customer thought we were a free estimate advised we don’t do that she declined did speak to dx
DISHWASHER KITCHENAID KDTE204ESS0 Checked and found no hot water supply to sink and dishwasher. Instructed client to have building maintenance staff rectify water supply issue. Activated diagnostics and error code showed no water entering unit. Client contacted building maintenance staff and was unable to have someone immediately address issue. Advised client diagnosis fee has a 30day warranty and to call back if there’s still an issue
DRYER WHIRLPOOL MGD6630HW0 F3 e3 code also checked vent with air flow tester it came up as poor advised customer to have vent recleaned or shorted .
WASHER AMANA NTW4516FW3 Checked unit was in drain cycle cleared out tested ok
RANGE WHIRLPOOL GW395LEPS05 Checked unit found wire came off computer reattached tested ok
WASHER WHIRLPOOL WHD862CHC1 Found no error codes Found wire harness disconnected reattach tested ok
WASHER WHIRLPOOL WFW9750WL01 Checked unit found rear bearing badly worn causing noise . Customer will replace unit
DRYER WHIRLPOOL WHD862CHC0 Found no error code advised customer must clean out lint filter housing .
WASHER MAYTAG MVWP575GW0 02#Not completing cycle check found bad reading on motor also found water leak coming from water valve.need extra time 2CC; ordrng 1 W11205048 (WATER VALVE) and 1 W11222082 (MOTOR) and 1 WPW10556325 (ring-tub)
MICROWAVE KITCHENAID KMBP100ESS03 Vd installed part tested unit ran to specs
WASHER MAYTAG MVWB835DW4 Vd found stater rubbing pan under unit feet raised as high as they can go advised cust to replace pan with one that does not come up so high in center