Great service, Thanks!
Diane - East Brunswick, NJ
Service was great!
Rosaria - Brick, NJ
Tyler was very helpful and takes the time to answer all my questions. He even adds information.
Marlyn - New Rochelle, NY
Trevor did ma great job.
Oscar - Upper Freehold, NJ
Outstanding Customer Service
Charmain - Maplewood, NJ
Roberto was amazing and patience answering all of my concerns about my whirlpool dryer. Thanks again Roberto my dryer is working.
Very helpful! Great service!
Deena - East Hanover, NJ
Elmer was very kind and helpful.
Richard - West Orange, NJ
Our technician, Louis, was top notch. Knowledgeable, fast and courteous.
Andrew - Aberdeen Township, NJ
Fast responsive and adept
v gr8 serv
Robert - Vernon Township, NJ
Michael - Kinnelon, NJ
Adele - Queens, NY
Professional and excellent result
Elizabeth - Hoboken, NJ
The technician was on time, thorough and professional
Michael - Woodbridge Township, NJ
I expected to get my machine fixed sooner than a week which really caused a huge inconvenience. The machine was expensive to fix considering it's only around 3 years old.
Mark - Belmar, NJ
Frederick - Queens, NY
The problem was not fixed.
Freezer service x 2
Nelle Jennings - Glen Ridge, NJ
Jesse did a great job diagnosing the problem in each of our fridges and making the needed repairs courteously and with a great customer relations approach. He also explained the pro lens and the solutions he implemented. In the future would be happy to work with Jesse in preference to other techs.
Nevena - Queens, NY
Grace - Robbinsville Township, NJ
I wish the microwave could have been fixed by Dan instead of wasting another day. So I had Home Depot come and remove it to get my money back. Terrible installation had 4 men at my house 2 different times. Dad came from Kitchen Aid and old me the microwave wasn’t installed correctly. I wish Dad could have fixed the problem. Instead I had it returned. So disappointed!!!
Dan - Edison, NJ
Robin - River Edge, NJ
Vincent - Staten Island, NY
Good service, techs are great , Company should stock trucks with parts . 3 visits to fix ! Overall satisfied ****
Ann - North Brunswick Township, NJ
Waste of time and money
Hong - Queens, NY
It was not worthy
Yvette - Jackson Township, NJ
Very good experience. Would recommend
Tom - Mahwah, NJ
Stratford - Old Bridge Township, NJ
Did the job.
Charles - Manchester Township, NJ
Bailed out the business where we bought the appliance. Very efficient and convenient. Nice person.
Tom - Flemington, NJ
My technician was the best
Excellent service. Gentleman professional courteous kind. Would certainly call again if I have problem
Celia - New York, NY
Oven burning everything
Betty - New York, NY
Efficient, nailed problem, fixed it
Aaron - Brooklyn, NY
Very professional, knowledgeable and courteous service technician.
Karen - Bayonne, NJ
Rep (Keyel) was friendly, professional, and efficient.
Great service, honest opinion
Jaclyn - Scarsdale, NY
Great service, honest opinion
Gregory - Tobyhanna, PA
Jose was on time for both visits. He understood the problem, and was very competent in diagnosing the solution. Installing the required parts was done quickly. Jose was friendly, and explained each step he was performing. I am very satisfied.
Everything was good.
Guo - Red Bank, NJ
It was great!
Angel - The Bronx, NY
Gary - Fanwood, NJ
Michele - Fair Haven, NJ
Excellent service technician, very professional, prompt So glad my warranty company sent you!!!!! Thanks
William - The Bronx, NY
The Tech. was very good, Wish I could say the same of your phone staff.
Sue - Hillsborough Township, NJ
Arlene - Brooklyn, NY
The technician quickly diagnosed the problem and had the immediate solution
Justine - Howell Township, NJ
David - Long Branch, NJ
David - Long Branch, NJ
Awesome repair visit
Alicia - Queens, NY
Derrell was so into his job. He taught me so much about my machine. He is really terrific
Easy, competent and effective dishwasher repair
EP - New York, NY
Maureen - Tinton Falls, NJ
Well versed, top notch, very professional thanks so much
Roberto is a good repair person.
Richard - Cranford, NJ
Our only problem was the delay in waiting for the part to come in.
Smart repair person
Robert - Madison, NJ
Been dealing with Danmarc for years. Always professional and I feel a great value compared to others I have spoken to.
Erik - Eatontown, NJ
The technician that came to my home to replace to major parts of my dishwasher was timely, polite, respectful, personable, thorough and efficient. The dishwasher is working better than it did the first day it was installed.
Terrific Service Person
Hope - Fair Lawn, NJ
Sam was friendly, informative and took his time to do the best job he could.
Clyde - Queens, NY
I was having a problem with this fridge over 18 months repair men was here two times but this guy finaly fix the problem evry thing is working very well now
Tom - Queens, NY
Great service - Service man it was
Michael - Queens, NY
It was very satisfying
Jack - Wall Township, NJ
Punctual. Polite and knowledgeable. Recommended
Sharlene - Queens, NY
explain everything and was very helpful
Nancy - Toms River, NJ
Great service, prompt, professional
GD - Ocean Township, NJ
Great service. Super nice guy
Loretta - Phillipsburg, NJ
Prompt, informed and professional repair service.
James - Queens, NY
Excellent, polite and quick service by the serviceman who came prepared for our needs.
Great Service-Ken K was great
Lisa - Randolph, NJ
Teresa - East Windsor, NJ
Trevor was on time informative and very nice. I would recommend him to anyone who asked me.
Nice technician but problem not resolved
Faith - West Orange, NJ
Issue appeared to not be resolved one day following service visit. Technician was professional but we needed to request a second visit
K - North Bergen, NJ
Frank - Chester, NJ
On time and very professional
Giuliano - Roxbury Township, NJ
I had a great experience with this guys. I highly recommend. Thank you.
Stephen - Woodcliff Lake, NJ
the tech was pleasant and accommodating but the problem was not solved the manufacturer did not agree that there was a problem with the unit the exhaust fan is loud with a whining sound that no one would be amenable to living with
Service with a smile
Brodie - Fort Lee, NJ
Sam, the repairman, actually arrived early, was neat and efficient, and showed me how to properly maintain my refrigerator, to avoid future problems. I hope I have no more issues, but if I do, it will definitely call Sam.
Gail - Elizabeth, NJ
He gave my refrigerator a new lease on life.
great professional service
Joseph - The Bronx, NY
Be aware who you choose.
Frank - River Edge, NJ
It look them a month and 5 visit to fix my Refegerator , due to the incompetence of there staff.
Response from Dan Marc Appliance:
Unfortunately, the issue you were experiencing with your refrigerator was not cut and dry. There was a sealed system leak, which contaminated the refrigerant components that needed to be flushed out more than once. Our intention is not to inconvenience our customers or frustrate them, and our technician, Sam, is highly trained and skilled at his job. On occasion, when a system gets moisture in the oil, it may take an additional visit or two to get the repair done properly
Aaron - Brooklyn, NY
Very knowledgeable, professional and courteous.
great ,quick service
Vita - Bernards, NJ
Very nice, and knowledgeable service representative
Yamiris - Passaic, NJ
Andrew - Queens, NY
Joseph - Staten Island, NY
Repairman Phillipe very pleasant. Hope he solved the problem after several visits
Laura - Flemington, NJ
James - Rahway, NJ
Once again great service !
Good service. Replacement of part done quickly
Suzan - Spring Lake, NJ
Our opinion has nothing to do with service. We are disappointed in the appliance itself but nothing can be done about that apparently.
On time, repair as promised, very friendly and knowledgeable technician.
Gary - Red Bank, NJ
Would definitely call again.
Johanna irwin - Glen Rock, NJ
He did an excellent job the ice maker is working beautifully.
Marilise - New York, NY
Edwin knows what he is doing and I respect his expertise. Lovely person too.
Friendly and Professional Serivce
Richard - New York, NY
Edwin fully answered all my questions and efficiently re-installed the control panel. I appreciate his calling ahead of time to inform me he was on his way.
Great Serviceman -Tim
Dolores - Ringwood, NJ
Noel - Monroe Township, NJ
The rep was very thorough & fixed the issue in a short time.
Gayathri - North Brunswick Township, NJ
Jeffrey - Scotch Plains, NJ
Fixed my dryer and it's working great!
Mavis - Queens, NY
Janine - Tuckerton, NJ
Samuel - Califon, NJ
A bit expensive, but great service! Very professional dealings.
Anthony - Toms River, NJ
Tyler was very educated in the Maytag machine i had, he came to diagnose it ordered the parts , came back to fix it . I finally have a quiet washer .
Betty - Queens, NY
Paul is efficient and reliable
William - Farmingdale, NJ
Sarah - New York, NY
Great service. Thank you
Maria - Clifton, NJ
Dan did a great job. I really appreciate it.
Lucy - Monroe Township, NJ
Technician Brian was fantastic. He identified the previous tech's mistake, fixed it, demonstrated it, tested it, and educated us the entire time. Really a professional.
Bill - Irvington, NY
he was good and got the job none right
Frank - Hillsborough Township, NJ
Disappointing on so many levels
Mary - Kearny, NJ
Unfortunately my refrigerator has been service several times. Why, I have no idea. This last time I was told I needed a new valve and a new ice maker. Technician seemed disinterested. I’d feel better getting this bad news from the tech who came out before who I felt was more thorough
Great service, quick and very nice.
Angelo - Queens, NY
I suggest to please try to accommodate service appointments better since work hours are so hard to change.
Teresa - White Plains, NY
Jerel was professional and efficient. Great communication and got the job done.
Kisha - The Bronx, NY
Above expectations service and hospitality of tech
Lewis was very personable and took time to find out what was exactly wrong with my dishwasher. Hopefully everything is fixed. However this is the f
James - Lyndhurst, NJ
Thomas - Bridgewater Township, NJ
Omar was very helpful.
Allison - Westfield, NJ
Fixed the problem
RK - Millburn, NJ
Showed up on time and fixed the issue quickly.
At last my dishwasher works properly!
Joann - Yonkers, NY
When I purchased my Whirlpool dishwasher back in 2017 (I do not quite remember the date) I noticed it did not clean my dishes properly. I took out the manual & followed every suggestion...still not good. Eventually I called Whirlpool and had a tech come and he fixed it. What he found was that the upper spray was clogged in three places with the following items, rusty screw, melted plastic and a sunflower or pumpkin seed. Those items prevented the spraying properly.
Great service for an expensive appliance with a flaw
Jennie - Westfield, NJ
Moses was awesome. He diagnosed my issue, researched it, followed up with me two or three times and then hopefully replaced a part to fix it for good. However, he called me the day after the service and told me he saw the issue somewhere else and that he knows there is a newer user interface version available than the one he installed at my house the day before. He said if my microwave shuts off again, they will try that next.
Richard - Lacey Township, NJ
Marc was professional, neat and FIXED my dishwasher
M - Queens, NY
eric p was awesome
KP - Monmouth Beach, NJ
Olivia - Brooklyn, NY
The service guy was very professional and did a great job.
Giovanna - Cliffside Park, NJ
Marcia - Asbury Park, NJ
Chris was very helpful
Professional service and great knowledge of product.
Frances - Hanover, NJ
Frank was absolutely a professional repair person who is hard to find these days. He was on top of everything and knew the product well! On time, pleasant and great experience!
Ralph - New York, NY
Eddy knew what the problem was immediately and quickly solved the problem. A pleasure to deal with
John - Fairview, NJ
Very knowledgeable. I believe he found our problem regarding our issues with the drainage on our washing machine. Also very patient with the owner of the house. Very patient.
Donna - Old Bridge Township, NJ
Good service but I wish they would have come with the part on the first visit.
Excellent service! Great price!
Kantlis - Queens, NY
The technician was great! Very knowledgeable and worked fast!
tip top service
Ira - Asbury Park, NJ
Wonderful service man
Penelope - Queens, NY
Service man was professional and extremely help. Taught me a lot about the oven.
Barbara - Brooklyn, NY
Peter is an excellent technician. He takes his time and understands the nuances of my machine. He is also nice The machine is under extended warrantee so it was fixed at no additional cost
Justino - Staten Island, NY
Great service. A wonderful, well spoken repairman
Quick, efficient repair
Charles - Brodheadsville, PA
Jose showed up on time, quickly found the issue and had it repaired post haste. Great guy too.
Mark - Brooklyn, NY
Had an article of clothing stuck under the agitator. Tech advised me what settings I should be using and how to remove the agitator myself, should the problem occur again.
Sumit - Montgomery, NJ
Quick and easy experience
Romuald - River Vale, NJ
Carla - Ridgewood, NJ
Fast and efficie!
Miriam - Brooklyn, NY
Dan came down to service my brand new Kitchenaid fridge/freezer (yup broken too soon😏) He was quick to diagnose the issue. I got a call back from Dan Marc in no time that part is in. Very pleasant experience!! Tysm!
Bob - Keansburg, NJ
Carole - The Bronx, NY
Merriewold - Highland Park, NJ
Very knowledgeable and professional and prompt
Jose was certainly efficient, fast and courteous; I would easily rate him a 5 STAR!
Adele - Stroudsburg, PA
Absolutely the best service and workmanship. Would recommend them to anyone who needs appliance service.
Pat - West Caldwell, NJ
Rosario - The Bronx, NY
Please get back to me asap for oven trouble
Marti - West Orange, NJ
Martin - New York, NY
Michelle - Queens, NY
When I called for service I asked for the earliest possible appointment - I was given a window between 11-2pm (luck of the draw I guess) but the next morning I received a phone call at 8:30am asking if I would be available at 9 (yay!). The guys took care of the problem quickly and gave me some advice on the care/cleaning of the refrigerator - happy with their work!
Richard - New York, NY
Fine work Late arrival
Service call on Fridge
Morris - Yonkers, NY
Poor. charged me for service call and then labor to depfrost ice!
Ken worked hard to ensure the right part was found
John - Roxbury Township, NJ
Charles - Toms River, NJ
Excellent service, top-notch repair person
Candy - New York, NY
Timely scheduling and good follow up with an appointment window from the company. Edwin, the repair person, was extremely knowledgeable and explained everything he was doing. Although the outcome was not what I'd hoped for (need a new refrigerator) it was money well spent because I felt completely confident in Edwin's assessment and advice.
Leticia - Yonkers, NY
Excellent service. Responsive, prompt, professional.
Devorah - Randolph, NJ
Excellent service. Responsive, prompt, professional.
Jason is awesome!
David - Franklin Township, NJ
Jason not only gives great service but he has a great personality as well!
David - Westwood, NJ
Tim was very professional and knowledgeable. The service was great.
Saundra - Oakland, NJ
Very positive experience. Tim found and resolved the problem. He was thorough and efficient. I was very pleased with the service.
Iona - Brooklyn, NY
Nina - East Brunswick, NJ
Saved the day!
Lou - West Orange, NJ
We purchased a brand new Kitchen Ade dishwasher from home Depot. The dishwasher did not operate after it was installed. Kitchen Ade connected us with Dan Marc and they came out the next day! They arrived on time and fixed the issue in a short period of time! Within a few minutes we had a working dishwasher. The technician was knew exactly how to get our appliance working.
Lawrence - Monroe Township, NJ
Excellent prompt service
Lawrence - Monroe Township, NJ
Excellent prompt service
Julie - New York, NY
Great service! Clem did an excellent job!
Machine is still not working
Marion - The Bronx, NY
He fixed the noise, but now there is another noise- humming and the machine does not spin the clothes in the rinse cycle. It just goes on and on and on. It doesn’t even stop. Had to unplug it several times before it stopped. Had to use the drain cycle to get the water out of the clothes. Someone had to come back tomorrow of possible and fix the machine properly. Please.
Lazar - Midland Park, NJ
Donna - Interlaken, NJ
Chris is fabulous! He explained everything in terms I could understand. He was punctual and left the job site clean.
Great service technician!!
George - Saddle Brook, NJ
Joanne - Staten Island, NY
Problem was fixed fast, tech was very personable.
My serviceman was exceptional. Polite and friendly and extremely professional.
Frances - Freehold, NJ
He was on time and explained everything. My issue was minimal, but the service guy was perfect
Lauraine - Staten Island, NY
Both technicians were professional and answered any questions we had
Steven - Paramus, NJ
Sanders - Scarsdale, NY
Guy was great, scheduling was awful
Gloria - The Bronx, NY
They need to include the client when making appt. It wasn't fair i had to take off 4 hours when i could of taken off just 1 hour if i was called to ask what time was best for me.
Elizabeth - Roseland, NJ
Technician gave me detailed explanation as to the problem I’m having with my washing machine. Makes more sense
Joseph - Tobyhanna, PA
The Service person was outstanding in everyway. From expert knowledge to wonderful customer service.
Charles - Staten Island, NY
Antonio - Eastchester, NY
Dorothy - New York, NY
My major complaint about this service that my 93 yr old mother was given a 3 hr window between 11 to 2 pm and the service man arrived st 5:30-6pm this was unacceptable and caused a lot of stress on my mother.
Amazing repair man
Alexis - Stroudsburg, PA
Juan came to the home to fix our washing machine. He arrived about 2:30 and was finished in no time. He came in and told me what was wrong and fix it. He even gave me a tip on how to keep the problem from happening again. He was very knowledgeable and respectful while he was here.
very good attitude
John - Riverdale, NJ
Rosemary - New York, NY
Cindy - Queens, NY
They were very nice, clean and fixed my over. Very much appreciated.
Nancy - New York, NY
it was a wonderful experience thank you
Al - Elmwood Park, NJ
Susan - Lacey Township, NJ
Fixed the problem in a timely manner.
Francine - Point Pleasant Beach, NJ
The Dan mark technician was professional, knowledgeable and very efficient. Very satisfied.
seems like a nice person, an is understanding
Gary - Hopatcong, NJ
AT LEAST STAN COMES IN WITH A BOX OF TOOLS, AN IS VERY PRESENTABLE, THAT OTHER GUY COMES IN WITH A DRILL AN A KNIFE SET COMBINED WITH HIS TOOLS. STAN DIDN'T PUT HIS FOOT IN THE TUB AN PULL ON THE DOOR LIKE THE LAST GUY DID
Sara - New York, NY
MP - Hoboken, NJ
Nhon - River Edge, NJ
Paradano - Mendham, NJ
Ken arrived as scheduled, was professional, courteous and got the job done. I would highly recommend him and your company.
Great choice of repair service
Herbert - New Rochelle, NY
Great job, quickly done,
Ronald - Brooklyn, NY
Claire - Paramus, NJ
After a few calls I spoke to someone who handled the situation and ensured a confident service person came to my home
Bernice - Newton, NJ
Pleasant and knowledgeable service person; repair was accomplished quickly and neatly. Hope
Evelyn - The Bronx, NY
Picot - Manasquan, NJ
Tyler was knowledgeable and helpful. He showed up on time and quickly replaced the needed parts
Honest Person helpful
Micheal - Paramus, NJ
Friendly, prompt, professionals
James - Rahway, NJ
Ruth - West Long Branch, NJ
Very professional and courteous mechanic, had to come by 3 time to remedy the problem
Junior - Brooklyn, NY
Very professional and courteous mechanic, had to come by 3 time to remedy the problem
David - New York, NY
Only problem was scheduling. The serviceman was late on both visits. This creates a problem with my coop building that has very strict hours.
Mr - South Orange, NJ
Laurie - Tinton Falls, NJ
The - Brooklyn, NY
JSW - Ridgewood, NJ
Very pleased with the service on our refridgerator. The repair was made quickly and professionally with great care and respect for our home and the work space.
Great work by Stan!
Sameer - Tenafly, NJ
Always courteous and knowledgeable. He has fixed two of our kitchen appliances with great skill and easy
Nancy - Ramsey, NJ
All was fine except arrival time
Stephanie - White Plains, NY
Darren was courteous and knowledgeable and did what he needed to do. Unfortunately, because his prior appointment took longer than expected, he arrived 1-1/2 hours later than the end of the timeframe I was given. I need to call twice to get a status. I understand things happen but I planned met day around the window I was given and would have appreciated a proactive phone call letting me know he would be late.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Door has to be order damage/ dented notice after removing plastic cover installation ; ordrng 1 W11307249 (dor-fip)
VENTHOODS IKEA IHW61UC0FS1 "Installed new parts on unit, all test ok"
RANGE WHIRLPOOL MGR6775BDS No gas smell or leak detected...alternate issue found today..one of the knobs were rubbing on a screw...removed the screw and installed one with a flatter head...test ok after repair..customer also tried it and was satisfied..
DISHWASHER KITCHEN-AID KDTE234GPS "Installed parts on unit, all test ok. Unit was plugged into an outlet behind dishwasher and plug was crushed. Advised they must have an electrician move outlet down so it can be plugged in or be hardwired. ."
DRYER WHIRLPOOL WGD4800XQ1 "Installed parts on unit, cleared all lint buildup inside dryer. All test and check ok.; used 1 WP3392519 (FUSE) from stock"
FREEZER WHIRLPOOL WRB322DMBM00 "Found faulty control electric(Jazz) ,,replaced faulty jazz control and defrosted evaporator..tested unit ok.; used 1 WPW10503278 () from stock"
WASHER WHIRLPOOL WFW87HEDW0 2 cct we back and case customer want repair decline computer and main board damage
REFRIG/FREEZER AMANA ABB1922FEQ3 Defrost evaporator and replaced defective main control(jazz) board...; used 1 WPW10503278 (JAZZ BOARD) from stock
WASHER WHIRLPOOL WTW4855HW1 Diagnosed unit completely and also recalibrated unit / unit was off balance and flooring is way off/ advise customer to see if superintendent has a little piece of wood to balance one side / no error codes on unit everything is working properly / customer education on the soap that was being used customer was stating that the clothes come out dirty but using an aftermarket some type of soap that was in a jar please review pictures but no defects found with unit
WASHER WHIRLPOOL WVWC565FW1 "Diagnosed unit and put on drain and spin when the drum is slowing down you hear a squeaking type noise... every function of the unit is running perfectly....F8E5,,....hot and cold water hook up.............SR# 7727275343"
M/W OTR AMANA AMV2307PFS3 Found touch pad shorten will also can control board.; ordrng 1 W10849846 (cntrl-elec) and 1 W10918931 (panl-cntrl)
DRYER MAYTAG MGDB835DW "Tested and found burn coils and thermal cutt off replace both run test ok; used 1 279834 (Coils), and 1 WP8573713 (THERMAL CUT OFF) from stock"
LAUNDRY WHIRLPOOL MVWP575GW0 Replaced defective control & fabric softener
REFRIG/FREEZER KITCHEN AID KFIV29PCMS01 "System slightly low on refrigerant/no apparent leaks found but tightened shrader pins. Recharged unit. Put through diagnostics/icemaker harvested and filled, no error codes...; used 1 WP2300868 (CONNECTOR) from stock"
REFRIGERATOR WHIRLPOOL GSF26C4EXW02 "Apartment # 5b,.... this unit needs sealed system repair needed this unit is from 2011 customer is opting on just buying a new refrigerator compared to the that was given...; ordrng 1 876765 (TUBE KIT) and 1 W10309989 (COMPRESSOR AND FILTER)"
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced refrigerator shelf..
WASHER WHIRLPOOL LTG5243DQ8 Customer said it is too late ; schdld next appmnt for 3/3 TUE 9-11
REFRIG/FREEZER WHIRLPOOL WRT318FMDM05 "Sealed system repair needed/unit has lock-ring connections. 2 men needed, myself and Frank Carbo(see George N.) 3 count a must/lok-ring system...; ordrng 1 876764 (valve) and 1 W11135151 (COMPRESSOR ) and 1 W11407409 (EVAPORATOR ) and 1 WPW10143759 (dryer)"
DRYER GAS MAYTAG MGDB835DW Increase temperature at 100% and check ok.
REFRIGERATOR WHIRLPOOL KBFS25EVMS00 Ep-unit has a broken filter plate allowing filter to drop out and hang. Ordering (1) WP67001668 plate-fil; ordrng 1 WP67001668 (plate- fil)
RAN EL 30 SC WHIRLPOOL WFE550S0HZ1 Installed tern block tested ok.
REFRIG/FREEZER WHIRLPOOL WRF560SMYW05 R/s f.f. door gasket ripped. O& I part...; ordrng 1 W10460612 (gasket-fip)
WASHER MAYTAG MHW3505FW0 Main control came loose adjust back in place test ok
MICROWAVE KITCHENAID KOCE500ESS09 Door not closing correctly Order new door and switches ; ordrng 1 W10687342 (door/mw) and 1 W11356969 (HARNESS ) and 1 WPW10128850 (arm)
DRYER WHIRLPOOL MGDB765FW0 Reset control dryer machine test ok
Michael F .
ICEMAKER KITCHENAID KUIC15POZP2 "3/3/20 7:51: EC rspndd 3/2 MON, Technician returned and installed the icemaker from 846690"
DRYER WHIRLPOOL WED9290FW0 Need parts.; ordrng 1 W10754439 (filter) and 1 WP8577274 (thermistor)
WASHER ROPER RTW4516FW2 Dead washer needs control ; ordrng 1 W11170318 (CONTROL )
WASHER MAYTAG MVWX655DW1 Found faulty gear case and basket out off round.basket has a ten year warranty.Customer not fixing..Customer stated that this is a vacation home unit was not used often..
WSH FRT/LOAD WHIRLPOOL WFW92HEFC0 "Checked out the washer,founded the failure of the Control panel spin option,off.Cleared the control panel,tested ok ,works fine as designed."
WASHER MAYTAG MVWC465HW2 check and found nothing defective in the unit is working fine. the problem is in the house water supplier that you don't have a good pressure
MICROWAVE WHIRLPOOL KMHS120ESS3 Installed parts Tested ok
RANGE WHIRLPOOL WGG745S0FS02 Unit tested and checked removed burners and cx cleaned burners and unit reassembled cx instructed on keep and clean.
WASHER WHIRLPOOL WTW5000DW2 "Ep-120vac @outlet and board, removed J12 connector and confirmed -12vdc. Unit has bad board. Ordering (1) W11116590 cntrl-elec; ordrng 1 W11116590 (cntrl-elec)"
REFRIG/FREEZER KITCHEN AID KFIS29PBMS00 Replace parts leave working properly.
WASHER WHIRLPOOL LTG5243DQC Installed gear case and also installed clutch.
RANGE WHIRLPOOL WFE525S0HS1 Received the wrong harness; ordrng 1 W11134844 (harns-wire) and 1 WP3196548 (fuse-thrml)
LAUNDRY WHIRLPOOL WFW5620HW0 Replaced defective panel
WASHER WHILPOOL KAWS777EQ0 "Installed the parts listed below,tested ok."
DISPOSER WHIRLPOOL KBDS10012 "Checked and found reset button tripped. Reset and checked unit, found no issues."
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Check unit installed parts that was order unit working fine
DRYER WHIRLPOOL WED7990FW0 Super said he will installed lent cover
DISHWASHER JENN-AIR JDTSS246GP0 "Check unit instruct customer to clean filter and to scrape food trunks off dishes before putting dishes into unit,unit working fine"
DRYER WHIRLPOOL MDG7600AWW "Check unit,unit working fine instruct customer to get there duct check out"
OVEN WHIRLPOOL KFGD500ESS "Unit tested and checked panel, defective order and reschedule cx for re pair. Part covered under 60 month warranty on user interface.; ordrng 1 W11430942 (UI TOUCH PANEL)"
KITCHEN WHIRLPOOL WDT970SAHZ "Check unit customer is concern about water valve thumping when it’s opening and closing explained to customer about normal operating,didn’t verify any issues with unit"
KITCHEN WHIRLPOOL WDT780SAEM2 Check unit dispenser is faulty and part is not on my truck ; ordrng 1 W10861000 (DISPENSER )
DRYER GAS WHIRLPOOL WGD4810EW1 Replace fuse THERMOSTAT and HANDEL and check ok.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Sr7726944358Installed parts Tested ok
DRYER GAS WHIRLPOOL WGD5700XL1 Replace LACHT and check ok.; used 1 279570 (LATCH) from stock
REFRIGERATOR KITCHENAID KRSC503ESS01 "Replaced defective freezer door assembly, tested ok..."
REFRIG/FREEZER JENN AIR JFFCC72EFP02 Installed new right door gasket and gave it some heat. Tests good.
COOKTOP WHIRLPOOL KICU509XSS00 Replaced listed parts replacement part defective. ; ordrng 1 W10857232 (module) and 1 WPW10396615 (display)
RANGE WHIRLPOOL WEGA25HOHZ0 Checked nit found oven light bulb burnt out customer will replace .
REFRIG/FREEZER WHIRLPOOL WRF540CWHW00 Checked and found and a faulty left side gasket
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Installed new left side ref door...all features and functions test ok...while present.
REFRIG/FREEZER JENN-AIR JFC2290REP00 "Made checks” found gaskets, ordering parts..; ordrng 2 W10830046 (GASKET)s"
DISHWASHER KITCHENAID KDFE204EBL2 Reinstalled dispenser door gasket
RANGE AMANA AGR5844VDW2 I installed the harnes and the unit is working well
DISHWASHER MAYTAG MDB7759AWS2 Checked dishwasher filter and looks ok. Advised customer to use affresh dishwasher cleaner and a rinse aid to help with the stains on the dishes. To also use dishwasher on a regular basis to avoid the smells it causes from not being used
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 "Check and found that the HOUSING, WATER FILTER is broken; ordrng 1 W10844267 (WATER FILTER HOUSING)"
DRYER MAYTAG MEDX655DW1 Replaced defective door catch..tested ok
WASHER WHIRLPOOL WTW5000DW2 Sr 7727274059 checked and found broken wire harness ;
RANGE KITCHEN AID KSEG950ESS2 "check and found that the SWITCH, INFINITE (RIGHT REAR) is defective; ordrng 1 W10911303 (SWITCH, INFINITE (RIGHT REAR) )"
REFRIGERATOR MAYTAG MRT118FFFH01 Checked and found unit freezing everything in refrigerator section even on lowest setting; ordrng 1 W11353815 (CONTROL ASSM)
DRYER - GAS WHIRLPOOL WGD8800YW1 Take loose screen grills reinstalled and lens filter and check all ok increase temperature and check ok.
RANGE JENN AIR JGRP436WP01 Checked and found inner glass on oven door cracked ustoner paid $200/ 206.05 due on return ; ordrng 1 WPW10226005 (glass-door INNER GLASS )
OVEN WHIRLPOOL WEE760H0DH0 "Installed switch and left front burner, working properly. A burner knob broke during repair, ordering.; ordrng 1 W10828837 (KNOB)"
RANGE WHIRLPOOL WEC310S0FW3 Call 973-670-0098 Julio for appointment. Ordered parts needed ; ordrng 1 W10894095 (cntrl-elec) and 1 W11134665 (HARNESS MAIN) and 6 WP3400029 (nut)s and 1 WPW10245259 (block-term)
DISH WASHER KITCHEN AID KUDS03FTPA2 "Replaced defective l/h door hinge, rechecked door functions, ran diagnostics and unit tested ok."
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Check and found that the starting kit is defective burn out.; ordrng 1 WPW10197428 (start relay) and 1 WPW10350564 (capacitor)
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Replaced defective led light module, tested ok...; used 1 W11205083 (MODULE) from stock"
REFRIG/FREEZER KITCHENAID KRFC704FSS00 "Replaced defective cover assembly & cap hinge, tested ok..."
DISHWASHER WHIRLPOOL WDT720PADM2 Made checks cleaned drain pump. Tested ok. Advised customer to get a electrician to have longer wire so wires can be in junction box.
OVEN MAYTAG MEW5627DDB Made checks tightened upper oven temperature sensor. Tested ok. Needs lower oven outer door 74008978 part is discontinued. If customer still having temperature issues order sensor 12001656
WASHER WHIRLPOOL WFW3090JW0 "Installed the parts listed below,still needs addl parts to be ordered ti go back with, founded only 40 volts on valve.; ordrng 1 461975011651 (NTC) and 1 W11132207 (HARNESS,M) and 1 W11332214 (TIMER+)"
RANGE WHIRLPOOL WFG320M0BS3 Made checks tested burners. Tested ok
DISHWASHER MAYTAG MDB8979SFZ2 Replaced faulty upper rack tracks. Tested ok. Use S22916 for repair.; used 1 W11259786 (TRACK) from stock
DISHWASTHER KITCHEN-AID KDTM354ESS3 "Made checks no error codes found, ran diagnostics, tested ok. Time display on panel is estimated time and can change based on soil level. Tested ok"
REFRIG/FREEZER WHIRLPOOL JGS8860BDP "Installed the two parts listed below,tested ok,works fine as designed."
WASHER WHIRLPOOL MHWE201YW00 Ran test could not find any problems with the washing machine instruct customer maybe using too much soap that’s why the machine turned off on him
REFRIGERATOR WHIRLPOOL KUDR204EPA00 Checked and found lower drawer r/s supports defective. ; ordrng 2 W10789528 (support)s
REFRIGERATOR KITCHENAID KRMF606ESS01 "Installed parts” have same problem, ordering main board & power Supply board..; ordrng 1 WPW10515762 (ROLLER ) and 1 WPW10624574 (POWER CONTROL BOARD ) and 1 WPW10675033 (CONTROL BOARD )"
DRYER WHIRLPOOL WHD560CHW0 Drain line to the dryer was kink managed to get some clearance on kink the hose you and it sounds like it’s working fine customer has no clothes to test out the dryer sorry
RANGE MAYTAG MGR8700DS3 Clean burners Test it all op ok
RANGE KITCHENAID KSGG700ESS1 Made checks needs control panel and wire harness. Ordering parts. Also grates are wobbly whirlpool will send customer a set of grates order # 1534134021; ordrng 1 W10814133 (BEZEL KNOB) and 1 W11025616 (HARNESS WIRE ) and 1 W11029431 (PANEL CONTROL )
REFRIG/FREEZER JENN AIR JF36NXFXDE01 Replaced led module on right side in FC and right side upper in RC. Due to not working. Auth # JP30000EPL1; used 2 W10908166 (LED LIGHT) from stock
DRYER WHIRLPOOL WHD5090GW0 F01 error code unit needs new ACU board to fix the problem; ordrng 1 W11239098 (ACU BOARD )
WASHER WHIRLPOOL MHW5100DW1 AD. Replaced defective control. Unit tested ok. Customer will contact office to make payment.
WALL OVEN JENN-AIR JJW3830WS No model and ser # label on unitF8E0 on first few minutes of cycle Need blower fan and UI. Also two man on return visit
MICROWAVE WHIRLPOOL WMH32519FS1 Replace defective magnetron Test it all op ok
WASHER MAYTAG MHW3505FW1 Had to replace failed pump. Test ok after repair.; used 1 WPW10605427 (PUMP-WATER) from stock
COOKTOP - ELECTR WHIRLPOOL W5CE3024XB00 Parts installed..all features and functions test ok...while present..
REFRIGERATOR WHIRLPOOL WSR57R18DM00 Need parts.; ordrng 1 W10769822 (compressor)
WASHER MAYTAG MVWB835DW4 Replaced valve assm. Checked operations and everything test ok. No further issue.
DISHWASHER KITCHEN AID KDTE704DSS0 Unit had shorted OWI sensor. Replaced sensor from truck stock. Checked operations and everything test ok. ; used 1 W10705575 (SENSOR) from stock
DISHWASHER KITCHENAID KDTE334GPS0 Vd tested unit found cust only using tablet with rinse aid advised cust they need to use rinse aid
M/W OTR WHIRLPOOL WMH2175XVB2 Vd unit needs bulb (8206232A) 5 trip 117.95 labor 90 tax total 232.39 cust declined at this time collected trip 125.76 by check # 5124
DRYER WHIRLPOOL WTW5000DW1 Dryer is working as designed.
WASHER WHIRLPOOL WFW3090JW0 "AD. Checked unit, found faulty lock and timer. Ordering parts.; ordrng 1 W11035628 (LOCK) and 1 W11334214 (TIMER )"
DISHWASHER WHIRLPOOL WDT730PAHZO Found wash motor dead replaced tested ok ; used 1 W11085683 (PUMMP & MOTOR) from stock
RANGE WHIRLPOOL MGR6875ADB Check and found that the oven is working fine.
WASHER MAYTAG MVWC565FW1 Ep-installed new valve. Ran calibration and diagnostics. Machine functions as designed
DISHWASHER WHIRLPOOL WDF331PAHS0 "Ep-discoloration under float switch, removed and inspected, cleaned tub. Inspected silverware basket, rollers, upper tracks, spray arm, filter and panel screws. Advised customer to run a clean washer cycle with affresh to completely clean interior of machine"
WASHER MAYTAG MVWX655DW1 Installed basket speed test ok..
DRYER WHIRLPOOL WED4815EW1 "Ep-installed new timer and thermst-fix, tested cycling. Machine functions as designed"
DISHWASHER KITCHENAID KDTE234GPS0 Removed object from under float domeTested ok
WASHER MAYTAG MVWX655DW2 "Found long fill code..checked inlet valve filters ok,tested valve operation,okClear code ,calibrate control,,tested unit all Instruct on cycle selections and proper loading for best results.."
REFRIGERATOR KITCHENAID KBFS20EVMS5 Installed new ice maker ; ordrng 1 D7824706Q (ice maker)
DRYER-ELECTRIC WHIRLPOOL WFW72HEDW0 Customer stated that warranty company is replacing unit..no need for service
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Replaced IM due to water leaking into the ice bin
REFRIG/FREEZER KITCHENAID KRFC704FPS03 Replaced door latch on filter door due to being broken
REFRIGERATOR KITCHENAID KSC23C8EYY Db unit was tapped from another company customer will by new unit
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found broken, inaccessible wires to FC LED module. Attempted to access wires by removing some insulation hoping to gain some slack so wires could be repaired by splicing method. The wire harness leading to LED module appears to have been taped down to inside of liner prior to insulation being installed making it completely impossible to complete repair. Unit can not be repaired. Called tech line to report findings. SR#7727278214. Tech line informed me Whirlpool will reach out to customer to make arrangements for the next step."
REFRIG/FREEZER JENN-AIR JS42SEDBDA 2 count call Not cool... checked unit not power to the compressor needs board. RC door gasket is ripped ordered parts; ordrng 1 12002799 (COMPRESSOR BOARD) and 1 WP67001595 (RC DOOR GASKET)
RANGE WHIRLPOOL WFG515S0EB1 Db customer declined service when i told her the trip charge
WASHER AMANA NTW4516FW3 "KG 3/2 checked washer, unit was filling up with water on auto sensing even when empty. Reset control through diagnostic mode. Calibrated washer. Checked unit empty and with load. Unit operating as designed"
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Door not closing correctly. Diagnosed broken RH door W11301144 (see photo), stop WPW10191119, closer W10918010. Order parts.Refrigerator found leaking. Diagnosed faulty valve W11043013, tube W11415785, and ice maker WPW10300024. Order parts, extra time on return. Customer is aware RH door can take up to 6 weeks to arrive.; ordrng 1 W10918010 (CLOSER) and 1 W11043013 (VALVE) and 1 W11301144 (RH DOOR) and 1 W11415785 (TUBE) and 1 WPW10191119 (DOOR STOP) and 1 WPW10300024 (ICE MAKER )"
WASHER WHIRLPOOL WTW7340XW2 Db installed part tested unit unit ran to specs
WASHER WHIRLPOOL LTE6234DQ2 "Replace the lid switch, leave working properly."
DRYER MAYTAG MGDB835DW4 TB- No functional issues found with unit at this time.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced parts. Unit is dispensing crushed and cubed ice as intended. No further issue.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Db unit needs following part ; ordrng 1 W10712395 (adjuster)
MICROWAVE WHIRLPOOL WOC75EC0HS01 TB- Installed new UI assy. Tests good.
DRYER - GAS MAYTAG MGDP475EW0 "TB- Installed new thermal fuse and dryer repair kit. Tests good. Advised customer of over excess of lint accumulation which caused blown fuse.; used 1 4392067 (REPAIR KIT), and 1 WP3392519 (FUSE) from stock"
WASHER MAYTAG MVWC565FW1 TB- Installed new control. Tests good.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Db unit needs following part; ordrng 1 W10712395 (adjuster)
REFRIG WHIRLPOOL WRS588FIHZ00 Vd tested found therm reading colder that harvest tested found temp set at -3 raised to 1 cleared ice in line and ran fill ice maker filled and unit ran to specs
MICROWAVE WHIRLPOOL WMH31017FS0 Replaced defective line fuse and in
DISHWASHER WHIRLPOOL WDT970SAHZ0 Water pressure and wash motor test fine. Found 2 errors in diagnostics. Open float switch and faulty control. Ordering control and switch. ; ordrng 1 W11305296 (CONTROL ) and 1 WPW10195039 (FLOAT SWITCH)
REFRIG/FREEZER KITCHEN AID KBFS25ECMS00 "Leaking water onto the floor, checked unit found defrost drain clogged, replaced tubing, cleared ice build and flush same tested ok.. same problem in November ; used 1 W10619951 (grommet) from stock"
WASHER ROPER RTW4640Y01 Installed suspension test ok...
OVEN WHIRLPOOL WFG520S0AS2 "Bake burner is intermittent. Unit has old faulty bake/broil harness without added insulation. Quoted for bake broil harness $255.85. Customer undecided and paid the service call only, $125.76."
WASHER WHIRLPOOL WTW7000DW1 "F0E5 off balance load, suspension checks good. Diagnostic test goes through fine. Customer did a load mixed with rugs and towels and unit went off balance. Educated, found no functional failure or need for parts at this time. Cleared code and calibrated."
REFRIGERATOR KITCHENAID KRSF705HPS00 Found damage to refrigerator cabinet (see photo). Unable to level refrigerator properly. Customer is requesting new unit.
DRYER WHIRLPOOL WGD8000DW4 Replace control and console run diagnostics test check ok
DRYER WHIRLPOOL WED95HEXW0 F4e4 error code found open fuse repkace ok; used 1 WP3392519 (FUSE) from stock
RANGE JENN-AIR JGS1450FS0 Replace broken igniter surf Test it all op ok
MICROWAVE O.T.R. KITCHEN AID KMHC319ESS5 Working as designed
DRYER WHIRLPOOL WGT3300SQ2 Vd unit running to specs upon arrival no issues at this time
REFRIGERATOR KITCHENAID KRFF305ESS00 "Concession covers trip and labor. Part needed we replaced a few months ago, should be covered by Marcone. Ordering.; ordrng 1 WPW10326469 (RAIL-CENTR)"
WASHER WHIRLPOOL GHW9100LW2 Clean debris from drain pump clean out tested unit OK no other noise at time of service
WASHER WHIRLPOOL WFW6620HC0 Found faulty acuTwo techs three countCustomer must remove the cabinet inside the closet in order to remove the dryer from top of the washerUnit is stacked ; ordrng 1 W11316250 (latch) and 1 W11322905 (cntrl-elec)
LAUNDRY WHIRLPOOL WTW5000DW2 "AD. Checked unit, found faulty control. Ordering part.; snapped 1 QuickPics"
REFRIGERATOR WHIRLPOOL WRS321SDHZ "AD. Checked unit, found faulty compressor. Ordering compressor.; ordrng 1 W10309988 (COMPRESSOR )"
REFRIG/FREEZER WHIRLPOOL KFIS29BBMS01 Need parts; ordrng 1 W10612142 (adapter) and 1 WPW10341329 (water valve assy) and 1 WPW10635022 (adapter) and 1 WPW10764668 (ice maker)
WASHER MAYTAG MVWB835DW3 Found faulty fill valve; ordrng 1 W11172234 (housing)
REFRIGERATOR WHIRLPOOL WRF535SMBB00 Needs watervalve. ; ordrng 1 WPW10498976 (valve)
WASHER MAYTAG MVWB955FW1 "02#Second appliance charge $75.00,leaking water service pointer on dispenser costumer will call Maytag to see if the cover the part and labor.; ordrng 1 W11290644 (DISPENSER )"
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Found door switch for freezer harness not fully connected, reconnected checked operation okSr #7727266798, completely not sure that’s the only problem. Made report to technical support that every part related to ice has been replaced ; O-emld tckt"
MICROWAVE WHIRLPOOL KMHS120ESS09 Assisted TB installed magnetron and HV transformer/diode
WSH FRT/LOAD WHIRLPOOL WFW85HEFC1 Pls order; ordrng 1 W11201290 (ACU)
M/W OTR WHIRLPOOL WMH31017HS3 Found the microwave physically not attached to the ventilation system. It’s not the a warranty issue. Need to call the installers back
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Replaced defective e f m
REFRIGERATOR MAYTAG MFI2570FEZ07 "Replaced defective valve ,also needs check valve; ordrng 1 WPW10511930 (tube-water)"
DISHWASHER KITCHENAID KDPE334GPS0 Unit was Received damaged./ Customer will accept small dent / since new part ordered was also damaged/ Repair declined .
DRYER MAYTAG MEDC465HW0 Machine working as designed. Extra long vent run/ If called again a charge will be accessed if no problem found/ Customer service 800-253-1301
REFRIGERATOR MAYTAG MFI2568AES Replaced defective fresh food damper
WASHER WHIRLPOOL MVWC565FW1 F0 e5 off balance Left estimate
DRYER WHIRLPOOL WGD4850HW0 Long vent line. Explained about slight damp at end of cycle
OVEN WHIRLPOOL CGR3742CDH Check unit control board is faulty ; ordrng 1 WPW10162787 (CONTROL BOARD )
KITCHEN WHIRLPOOL WDTA50SAHZ0 WOGI0OGAPL1 replaced defective door gasket
DISHWASHER KITCHENAID KDTM354DSS5 "Check unit,instruct customer how unit works unit working fine"
REFRIGERATOR KITCHENAID KRMF706ESS01 Check unit didn’t verify any issues instruct customer to change water filter unit working fine
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Check unit control board is faulty ; ordrng 1 W11043763 (CONTROL BOARD )
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Check unit nothing wrong with unit customer wants door to closed by itself instruct customer that refrigerator door cannot closed by itself unit working fine
BUILT-IN M/W JENN-AIR JMC8130DDS Checked and found the part no longer available
REF S/S 21 CF WHIRLPOOL WRS331SDHM Checked and found the unit not making ice because the ice maker was shut off turned back on and noticed everything working as designed no further repairs at this time also noticed temp was to high adjusted and left the unit working as designed
DISHWASHER KITCHENAID KUDE40FXSP5 Check unit adjuster is broken installed new adjuster unit working fine whirlpool covered parts and labor under Scode22916 ; used 1 W10712394 (ADJUSTER) from stock
OVEN WHIRLPOOL WFG505MOBS3 Unit tested and checked door disassembled and handle tightened.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Checked and found faulty valve ; ordrng 1 WPW10498976 (valve)
RANGE AMANA AGR5330BAS3 Checked and found bad ignitor replaced and left working as designed ; used 1 12400035 (igniter) from stock
M/W OTR WHIRLPOOL WMHA9019HZ1 Unit tested and checked door switches needed to repair issue and possibly board. Cx provided reciept with purchase of 2 weeks ago.; ordrng 1 W11186035 (CONTROL BOARD.) and 2 W11197766 (INTERLOCK )s
RAN GS 30 CV WHIRLPOOL WFG505M0BS Unit tested and checked valve replaced and unit checked and tested ok. No issues detected after app.