Local Reviews
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Robert D.
DRYER MAYTAG MGDB835DW4 Cust had separate vent installed for 2nd dryer. Replaced control and console. No further issue.
Robert D.
COOKTOP WHIRLPOOL G7CE3034XB00 Cust had cracked cooktop. There was so much adhesive under cooktop that i informed him i wouldnt chance damaging anything so he insisted he would do it and he cracked it. quoted him $350 for cooktop and $90.00 labor+tax. Cooktop PT#W10365132. After removing cooktop i found lose of power at terminal block. Receptacle supplies 240 but there is an issue with power cord. Cust states he will call us back if he wants to fix cooktop glass and have cord replaced. Cust will buy power cord from homedepot.
Tyler S.
WASHER WHIRLPOOL WTW5000DW2 "Found green LEDS moving back and forth and unit unresponsive. Canceled out. Was able to reset in diagnostics and calibrated unit, no further issues."
Moses D.
RANGE JENN AIR JGRP436WP02 Replaced all parts except main control came wrong part in bow reordering cntrl elec; ordrng 1 WPW10464535 (CNTRL ELEC)
Tyler S.
WASHER WHIRLPOOL WTW5000DW1 Installed new control. Ran automatic test and calibrated washer. Tests good.
Kenny G.
RANGE - GAS WHIRLPOOL WFG540H0AS1 Found ice maker was not in place correctly. Re installed it back in place. Tested ok
Roberto C.
DRYER WHIRLPOOL NGD4655EW2 Replace burner test ok
Enerve B.
DRYER WHIRLPOOL MDG8757AWQ "Checked out the dryer ,founded no leaks ,gas valve safe and the line.Unit works fine as designed,customer education as well."
Wayne L.
DISHWASHER KITCHENAID KDTE204EPA4 Check unit installed part that was order unit working fine
Robert D.
REFRIG/FREEZER MAYTAG MSF25D4MDM01 Unit has faulty diffuser assm. Door is slipping and wont stay open. Ordering diffuser assm. Cust paid in full. ; ordrng 1 W10899382 (DIFFUSER )
Robert D.
COOKTOP JENN-AIR JGD3536BS00 Switch harness is now faulty and spark module sends constant spark after flame is already at burner. FL burner switch will send spark at improper knob location. 2 job count on return. Cust owes $223.91 on return. ; ordrng 1 WPW10239017 (SWITCH HARNESS ) and 1 WPW10475150 (SPARK MODULE)
Jason T.
DISHWASHER JENN AIR JDB9800CWX2 "Replaced defective console assembly, tested ok..."
Eddy P.
WASHER WHIRLPOOL WFW8620HW1 Washers is working fine could not find any issues. Customer instruct
Marc C.
FREEZER WHIRLPOOL WRF535SWH201 Freezer door gasket not sealing causing hot airleak i heated gasket tested unit ok
Matt S.
REFRIG/FREEZER WHIRLPOOL WRS325FNAM01 Customer had airflow almost completely turned off to rc. Also return vent frozen over. Cleared ice and set fc temp to proper setting. Advised to allow 2 days for normal temps.
Robert D.
DISHWASHER WHIRLPOOL MDB5130AWW Unit has sud contamination. Dish soap was transferred from items left in sink after somebody used dished soap. Educated cust on how to avoid repeat issue and how to clear suds using a cup of cooking oil.
Chris H.
REFRIG/FREEZER KITCHEN AID KRMF706ESS01 "CH - installed parts, tests good"
Vincent D.
DISHWASHER AMANA ADB1100AWB5 Vd installed part tested unit ran to specs
Vincent D.
REFRIG/FREEZER WHIRLPOOL WRF550CDHZ00 Vd tested unit found no issues at this time unit running to specs
Gerry Q.
DISHWASHER MAYTAG MDB4949SHW0 Tech unable to duplicate customers complaint tech ran unit on self diagnostic tested ok tech advise customer to use lock button keep panel under monitoring if problem persist a control panel should be replaced
Enerve B.
REFRIG/FREEZER KITCHEN AID n/a "Checked out the ref,founded the failure of the sealed system compressor assy, will order.; ordrng 1 W10309988 (COMP,ASSY) and 1 WPW10143759 (FILTER D) and 1 WPW10364560 (REF,SOL)"
Gerry Q.
DISHWASHER JENN-AIR JDB9000CWP3 Dispenser replaced unit tested ok
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 "defrost ice off evap for customer, Frost build up on fresh food evap order parts needed.; ordrng 1 W11035836 (cntrl-elec) and 1 W11082783 (cntrl-elec) and 1 WPW10384183 (thermistor)"
Vlad C.
WASHER WHIRLPOOL WTW4955HW1 Repaired/Secured loose water valve; retested and inspected for proper function. Working fine now.; Job Cmpltd
Vlad C.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Repaired/Secured water disp. Inspected for proper function. Working fine now.
Stoyan S.
COOKTOP KITCHENAID n/a Need new module on right side Order new Need second man because is downdraft installed behind different unit and is complicated installation ; ordrng 1 W10857233 (module)
Felipe T.
MICROWAVE JENN-AIR JMC2430DP01 "Ordered control panel, requesting AM 8-10; ordrng 1 W11229663 (PANEL )"
Vlad C.
REFRIGERATOR WHIRLPOOL WRF560SMYW00 Repaired/Secured drain tube. Inspected for proper function. Working dine now.
Vlad C.
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Reset main control board. Inspected for proper function. Working fine now.
Brian H.
WASHER MAYTAG MVWB765FW1 Diagnosed faulty gear case W10811956 and agitator W11161960. Order parts Extra time on return please ; ordrng 1 W10811956 (GEAR CASE) and 1 W11161960 (AGITATOR)
Moses D.
OVEN KITCHENAID KODC304EBL00 "Made checks upper oven cavity is pitting after self clean has been used 3 times, cavity is not a repairable part, documented with tech line SR 7725000178. Customer service 800-253-1301"
Brian H.
DISHWASHER KITCHENAID KDTE704DPA0 "Diagnosed faulty control W10866116, UI touch pad W10850350, and silverware basket WPW10082850. Order parts ; ordrng 1 W10850350 (UI) and 1 W10866116 (CONTROL ) and 1 WPW10082850 (BASKET)"
Mike D.
WASHER WHIRLPOOL WFW94HEXW2 Check found unit has error codes needs ccu will order ; ordrng 1 W10427967 (cntrl-elec)
Felipe T.
DISHWASHER KITCHENAID KDPE334GBS0 Cleared error codes and re-routed drain hose
Felipe T.
DISHWASHER KITCHENAID KDPE334GPS0 Reconnected loose diverted motor wire
Paul T.
DISHWASHER WHIRLPOOL WDF310PAAS2 "917-494-7961, checked unit, found motor not circulating water properly and dispenser door stuck, will need parts.; ordrng 1 WPW10300737 (DISPENSER ) and 1 WPW10482480 (SUMP MOTOR)"
Chris H.
REFRIGERATOR KITCHENAID NX58F5500SS CH - wrong address. Office called customer and customer hung up without providing updated address.
Lewis G.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Customer had a little problem removing the old water filter and needed to be advised how to insert the new water filter job is complete checked refrigerator no issues found with refrigerator running as it’s designedPlease mail customer a copy of the receipt for the American Express charge thank you....
Lewis G.
REFRIGERATOR MAYTAG MFI2269FRZ02 Display panel was on Celsius not on Fahrenheit customer cannot adjust to proper temperatures onto refrigerator in diagnostic mode no error codes but change to Fahrenheit and got unit to work properly
Lewis G.
WASHER MAYTAG MVWB765FW3 Customers bedsheet got caught underneath the agitator removed agitator and remove sheet and tightened agitator .... re-calibrated washing machine and also tested no error codes unit working as it’s designed
Lewis G.
REFRIG/FREEZER KITCHENAID KFIS20XVMS6 Diagnosing the unit the control is on lock precision reset circuit breaker twice did not reset need user interface which is not available at this time or the touchpad which is not available also main PCB should resolve issues with refrigerator providing customer with an estimate...main PCB needed # WPW10312695./ Additional part may be needed/ Evap fan motor W10850438 $181.72. customer will give office a call after discussing with husband...
Robert D.
COOKTOP JENN-AIR JGCP436WP02 Relaxed parts. All burners are responsive. No further issue.
Frank G.
DRYER WHIRLPOOL WGD4815EW2 Checked for coins around felt seal...all ok removed penny from bottom
Vlad C.
REF BOT/MT 19CF WHIRLPOOL n/a Repaired/Secured grommet assy. Inspected for proper function. Working fine now.
Stoyan S.
OVEN AMANA AGR6603SFS1 Ck oven/ Customer covered bottom on the oven with a mat and closed off air on both sides/ there is not enough CO2 and gas was not burned correctly / Removed cover/ ck oven and temp again/ oven works as designed / Sr#7724980622; Documented with Tech support/safety/ Unsanitary conditions at this home/ Mouse droppings and cat litter all over the floor and bottom of oven. Job Cmpltd
Stoyan S.
RANGE JENN-AIR JGRP548WP01 Ck oven temp Calibrated right oven +13F all op ok
Brian H.
WASHER WHIRLPOOL WTW5000DW2 "Diagnosed seized gear case W10870913, unit will not agitate or spin. Confirmed motor is ok, confirmed splutch is ok, confirmed shifter is ok.Extra time on return please. ; ordrng 1 W10870913 (GEAR CASE)"
Felipe T.
RANGE WHIRLPOOL JGR8855ADS "Unit needs control board replaced, part no longer available ; ordrng 1 71003114 (clock blk)"
Kenny G.
WASHER MAYTAG MHWE251YG00 "Found bad control ui , Total : 609.65Collected 125.15 ; ordrng 1 WPW10362704 (cntrl-elec)"
Mike D.
REFRIGERATOR WHIRLPOOL KRFF300EWH01 Check found no problem with unit at this time operating as design found cust water filter clogged up avd to replace filter unit checked ok
Mike D.
RANGE WHIRLPOOL WEG730H0DS0 Replaced defective valve unit checked ok
Brian H.
STOVE MAYTAG MGR8674AS Diagnosed ok
Vincent D.
REFRIGERATOR KITCHENAID KBFN506EPA01 Vd unit needs led (W10908166) x4; ordrng 4 W10908166 (module)s
Mike D.
REFRIG WHIRLPOOL KBFS25EWMS10 Check found unit had no freon in system avd in order to find leak i would need to put a filter and freon into unit which would cost them $395 plus and would have to wait for the freon to leak out or for the dye to appear which could take a week or a few months at which time the labor warranty may run out refusing to go forward with repair at this time buying new unit
Kenly S.
DISHWASHER WHIRLPOOL KDTE254ESS1 check and I found that the drain pump is getting a strong sound but I could not repair the D / w because have a wooden paner that the customer has to remove before I return to back; ordrng 1 WPW10531320 (DRAIN PUMP )
Kenny G.
DISHWASHER WHIRLPOOL WDF320PADW2 Super : 347-256-8003 jose Found d/w working as designed. Inspected for leaks and found no leaks during testing at all. unit ok now;
Paul D.
OVEN WHIRLPOOL KSGB900ESS2 Installed new touch pad ass ; ordrng 1 482338 (adhesive)
Frank G.
WASHER WHIRLPOOL MVWC565FW0 Need to check inlet valve filters for error code “ long fill no fill”....water valves are frozen and need to be replaced before that can take place...see picture takenWaited for customer to get home in order to shut the whole water to the house off...
Paul D.
RANGE JENN-AIR JGRP436WP02 Checked unit found no problem with operation of oven .customer stated unit making clicking noise every 20 mins explain the nit is maintaining temperature
Keyel H.
REFRIG/FREEZER WHIRLPOOL GX5FHDXVQ02 Defrost frost in freezer.
Keyel H.
REFRIG/FREEZER JENN AIR JS42CSFXDA Install parts.
Kenny G.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Found freezer door defect letting in hot air. Will order. ; ordrng 1 LW10599407 (dor-fip)
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRT138FZDB00 "Unit has sealed system complications. Unit not in warranty. Instruct repairs can be up to $600. Customer declined repair, requests to be billed service fee, $122.57, stated they have an account and have been billed before..."
Felipe T.
OVEN WHIRLPOOL WFG320M0BS3 Replaced defective oven ignitor ; used 1 12400035 (igniter) from stock
Moses D.
DISHWASHER KITCHENAID KDPE234GPS0 "Replaced faulty upper tracks. Tested kk; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Paul T.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Checked over unit, customer states unit is noisy, found unit very tight in cabinet opening and is vibrating on cabinet. Advised customer of issue and all understood. Unit test ok and operating as designed."
Kenny G.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found unit freezer not shutting correctly will replace tracks. ; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide)
Enerve B.
OVEN WHIRLPOOL WFG320MOBW2 "Checked out the oven,founded the failure of the parts listed below,will order.; ordrng 1 W10856866 (SOCKET,LIGHT) and 1 W11113908 (CONTROL E)"
Kenny G.
DISHWASHER WHIRLPOOL WDF520PADM7 Found glass inside pump. Removed. Tested ok.
Damion M.
WASHER WHIRLPOOL WFW97HEDC0 Check washer and found broken bellow and dispenser order pls...; ordrng 1 W10842325 (DISPENSER) and 1 WPW10237493 (BELLOW) and 1 WPW10306690 (SENSOR)
Damion M.
REFRIGERATOR WHIRLPOOL EB9SHKXVQ02 Check refrigerator and found faulty defrost terminator and ice built up...; ordrng 1 WPW10165425 (DEFROST)
Kenny G.
DRYER WHIRLPOOL WGD92HEFC0 Installed part completed.
Paul D.
DISHWASHER WHIRLPOOL WDT730PAHW0 Checked unit found door spring need to be adjust for more tension.
Eddy P.
DRYER WHIRLPOOL WGD6620HW0 Unit is making a noise and gas is not entering the dryer ; ordrng 1 W11321060 (CONSOLE) and 1 W11331937 (GAS VALVE) and 1 W11350212 (BOARD) and 1 WPW10328463 (coil-valve)
Kenly S.
DRYER MAYTAG MEDX655DW1 parts installed the unit is working well
Matt S.
RANGE WHIRLPOOL WFG515S0EB1 Ordering a new control panel. Maintenance told me when he walked into the apt the Tennant had a very large rice cooker pot on the back and front burner which most likely spread the flame to the control panel causing it to melt. WPW10348656; ordrng 1 WPW10348656
Trevor B.
REFRIGERATOR KITCHENAID KRFF507ESS01 TB- Unit has over-frozen f/f evaporator. Replacement evap fan and fan support needed.; ordrng 1 W11033168 (EVAP FAN) and 1 WPW10389152 (FAN SUPPORT)
Vincent D.
KITCHEN JENN-AIR JDB9800CWP2 Vd installed parts ad pet service pointer (W10914584B) tested unit ran to specs
Paul D.
DISHWASHER KITCHENAID KUDS30FXSS8 Installed part tested ok
Kenny G.
REFRIG/FREEZER WHIRLPOOL WRS571CIDM01 Found ice maker jammed. Fixed issue. Unit working ok
Arden D.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "AD. Checked unit, found faulty icemaker. Ordering part.; ordrng 1 W11188383 (ICEMAKER )"
Wayne L.
WASHER WHIRLPOOL WFW5620HW0 Check unit hot water was turn off under sink turn on hot water unit working fine
Paul T.
REFRIG/FREEZER KITCHEN AID KRFF707ESS01 "Installed all parts on unit, cleared all ice buildup on upper evap. All test and check ok."
Chris H.
RANGE WHIRLPOOL WFG525S0HV1 "CH - unit has goods issue date of 11/10/18 unit is iw. top of outer door panel is warped, causing each side to separate from glass. Unit needs new outer door glass {W11247684}. Advised customer that this falls under cosmetic and is not covered outside of first thirty days from dop. Customer will call wp cust sev to resolve"
Gerry Q.
DISHWASHER WHIRLPOOL WFG505M0BS3 Unit works as a factory specs customer complaint that after 8 month some small stain over the cooktop black tech advised that will not be cover by manufacturer only over the front left burner
Eric P.
WASHER WHIRLPOOL WTW4816FW2 Ep-arrived and explained OOW to customer-trip plus parts and labor. Service was declined
Gerry Q.
DISHWASHER IKEA IUD8500BX1 Control panel replaced unit tested ok; used 1 WPW10481151 (CONTROL PANEL) from stock
Paul T.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Checked over unit, found large items and pots on top shelf causing no air flow and blocking of vent causing items to freeze, adjusted temps and advised customer to keep keep top shelf clear of big items and to keep vent air to allow for better air flow, unit test ok and working as designed."
Gerry Q.
OVEN MAYTAG MEW9527AS01 Thermal fuse replaced unit tested ok; used 1 W10545291 (FUSE) from stock
Enerve B.
WASHER WHIRLPOOL WTW5000DW2 "Checked out the washer ,founded the failure of the improper setting and the drain hose.Reinstalled the drain hose and reseted the console unit tested ok ,works as designed."
Kenny G.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Found door closing as designed. Educated customer on loading of food to help with issue.
Lewis G.
WASHER MAYTAG MVWB765FW Diagnose the unit no error codes customer was concerned of not hearing the tone when she heard the tone from previous washers on the machine it’s got an audio button which was turned off at the time customer education on unit no error codes re-calibrated unit dead full diagnostics everything is working as the unit is designed
Wayne L.
REFRIG/FREEZER WHIRLPOOL WRT111SFDW04 Check unit installed timer defrost unit working fine
Tim S.
REFRIGERATOR WHIRLPOOL KFIS20XVMS00 "Elm high pitch noise,left estimate"
Eric P.
WASHER WHIRLPOOL WFW6620HW0 "Ep-found condensation line from A/C on the floor behind unit. Re-Installed ,advising customer to monitor and contact us if issue re-occurs"
Eric S.
LAUNDRY WHIRLPOOL WFW87HEDW0 Tested unit in diagnostic no error codes no smell unit working as designed advised customer
Marc C.
DRYER MAYTAG MEDC215EW1 Tested unit found open thermal fuse i replaced fuse tested unit ok. Customer states thermal fuse was replaced four times already since she owned the unit customer states that Home Depot would replace the unit if it was the thermal fuse again; used 1 WP3392519 (FUSE) from stock
Arden D.
WASHER WHIRLPOOL WTW5000DW2 "AD. Checked unit, found off balance error. Recalibrated and ran diagnostics. Unit tested ok. Advised customer on load and cycle selection."
Vincent D.
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Vd found tube from compressor to condenser causing banging noise adjusted and repositioned tested banging noise is gone unit running to specs
Damion M.
REFRIGERATOR WHIRLPOOL GI6SARXXF01 Check refrigerator and found customer temp was set at negative 5 and ref set at 33 degree ... after checking found the problem change setting instruct cus left ref working has design...
Damion M.
WASHER WHIRLPOOL WTW5000DW2 Check washer but I found no issues customer was just concern with the amount of water the unit takes inn I check instruct customer left unit working has design...Note cus only got one hose and water pressure not that strong..
Damion M.
REFRIG/FREEZER MAYTAG MFF2055FRZ00 "Check refrigerator but I’m unable to verify customer complaint , there is nothing wrong with this refrigerator ...cus trying to find a issue with hinge cover and there’s nothing ...Pls don’t send me back if cus call back pls on thanks..."
Damion M.
DRYER-ELECTRIC WHIRLPOOL WED9290FW0 Check dryer and found faulty control broad I installed new and check left dryer working has design...
Damion M.
REFRIGERATOR AMANA ABB1921BRM00 Check refrigerator and found faulty damper control and missing freezer door handle I installed parts and check left unit working has design...
Damion M.
DRYER WHIRLPOOL WGD75HEFW0 Check dryer and found fault code F4E3 and the vent from the basement to the roof exceed about 20 feet ... I check instruct cus left dryer working has design..
Damion M.
RANGE KITCHENAID KSGG700ESS1 Check range and found dented door outer and broken glass pls order thank you...; ordrng 1 WPW10634271 (OUTER DOOR)
Damion M.
DRYER WHIRLPOOL WHD5090GW0 Check dryer and found water tank full to capacity customer wasn’t aware she had to remove and empty I resolve the issue instruct customer left dryer working
Damian T.
REF T/M 10 CF WHIRLPOOL n/a "Checked and found unit had a clogged drain tube. Repair drain system, defrosted freezer and unit ok."
Damion M.
RAN GS 30 SC WHIRLPOOL WFG510S0AW2 "Check range and found faulty bake valve not igniting clicks but wont ignitor ..,; ordrng 1 WPW10602001 (BURNER VALVE)"
Damian T.
RANGE - GAS KITCHENAID KGSS907SSS02 Adjust and cleaned l/f burner orifice. Rechecked functions and unit tested ok.
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 Found pinhole leak at water line connecting to fridge. Recommended to replace with copper line. Unit checked ok
Jerel L.
REFRIG/FREEZER WHIRLPOOL ED2KHAXVS02 "Found unit operational, FF temperature 44 degrees. Freezer temperature 5 degree."
Jerel L.
WASHER WHIRLPOOL WTW5000DW1 Found two error codes present. Lid lock fault and stuck key. Instruct needs manufactures drain hose. Problem theyre experiencing is due to loading issues. Advised how to load and pressing button for 3 seconds will cancel cycle. Unit checked ok
Damian T.
DRYER - ELECTRIC WHIRLPOOL WED9400SWO Checked and found unit has a defective electronic board.; ordrng 1 WPW10110641 (cntrl-elec)
Jerel L.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Found overload popped. Replaced start device, witnessed compressor kick over. Advised to allow 24 hours for proper operation. Unit checked ok; used 1 8201769 (START DEVICE) from stock"
Damian T.
REFRIGERATOR WHIRLPOOL MFC2062FEZ02 Checked and found unit has a broken mullion rail; ordrng 1 WP12722803AP (rail-mulln)
Damian T.
DISHWASHER KITCHENAID KDTE204EPA4 Checked and found unit has a defective wash motor.; ordrng 1 W11084657 (pump&motor)
Jerel L.
REF T/M 14 CFFF WHIRLPOOL WRT104TFDW00 Compressor short cycling. Needs compressor. Unit infested with roaches. Cockroaches eggs in drain pan. Eggs throughout liner. SR# 7724972935; ordrng 1 WPW10507886 (compressor)
Ken K.
REFRIG WHIRLPOOL WRT311FZDM01 Noise checked unit... normal sound level add some sound insulation to help with noise
Ken K.
REFRIGERATOR MAYTAG MFI2568AEW "Noise... checked unit found ice build up on FC evaporator, ran diagnostics found control board not working.. needs control, W10890094 280.70, labor 115.00 customer declined estimate"
Jerel L.
REF BOT/MT 19CF WHIRLPOOL n/a "Found thermistor faulty. Defrost issues. ; ordrng 1 W10383615 (thermistor,fc)"
Ken K.
REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Lights not working.. checked unit led modules not working, replaced as needed, also install filters; ordrng 1 EDR2RXD1 (FILTER) and 1 W10311524 (FILTER) and 1 W11130208 (MODULE)"
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRS588FIHV00 Install part check ok.
Ken K.
REFRIG/FREEZER WHIRLPOOL WRS325SDHW01 Unable to removed filter... checked unit found filter housing is broken ordered replacement ; ordrng 1 W11162041 (FILTER HOUSING)
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRF560SMYW04 Defective thermistor defrost evap replace part. ; used 1 WPW10383615 (
Ken K.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Not making ice or dispensing water, checked unit found water filter not installed correctly fixed same, also found display not working in center draw due to a broken wire one same, ordered part; ordrng 1 W11170612 (WIRE HARNESS )"
Keyel H.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Unit is operating normal at the moment do not hear any noise.
Ken K.
REFRIG/FREEZER KITCHEN AID KRMF706ESS01 Not cooling.... checked unit found 2 inches of ice build up on the outside of the RC cover; ordrng 1 W11087438 (MOTOR-EVAP RC)
Keyel H.
REFRIG/FREEZER AMANA ART104TFDW00 Install compressor pull vacuum charge frost pattern check ok. ; used 1 876764 (VALVE) from stock
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 "2 degrees in freezer, 39 degrees top shelf FF. 42 degrees middle shelf. Cleared thermistor of frost, thermistor tested ok. Advised cust to raise temperature and monitor temperature difference. Unit checked ok"
Jerel L.
REFRIGERATOR WHIRLPOOL WRF555SDHW00 Unit operational. Customer just needed to be educated on some of the features. Such as crisper bin humidity control. Unit checked ok
Ken K.
REFRIGERATOR WHIRLPOOL AFD2535DEQ "Not cooling, checked unit it’s low on Freon, needs compressor and discharge tube 2 count call on return; ordrng 1 W10160407 (COMPRESSOR ) and 1 WP12866903 (TUBE)"
Omar S.
WASHER MAYTAG MVWB835DW0 Not turning on bad control panel estimate declined paid service charge $122.57#1598974915
Omar S.
WASHER MAYTAG MVWC565FW0 "Not AGT or Spinning found bad hub,installed new hub test ok...; used 1 W10528947 (HUB) from stock"
Omar S.
WASHER MAYTAG MVWB835DW0 "Not AGT or spinning found catch tray rubbing the stator Reinstalled stator remove catch tray,recalibrate Washer test ok.."
Omar S.
DRYER WHIRLPOOL WGD7300XW0 "Not drying found lose pulley on blower wheel,Reinstalled test ok...paid $218.53#1599521274"
Ken K.
REFRIGERATOR JENN-AIR JUB24FRERS Replaced lower draw and slides
Kenly S.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "check and I did not find anything faulty, the problem was that the water was closed but the unit is working well"
Kenly S.
RANGE WHIRLPOOL WFG525S0HS0 check and found that the temperature sensor was defective; replaced them using one that was sent from the office; Job Cmpltd
Omar S.
WASHER AMANA NTW4516FW2 No power need control board.; ordrng 1 W11170317 (CONTROL BOARD )
Omar S.
DRYER WHIRLPOOL WGD6620HW0 Not agniter need gas valve 2CC; ordrng 1 W11309727 (GAS VALVE)
Omar S.
WASHER MAYTAG MVWC565FW1 Installed control board test ok.
Eric S.
WSH FRT/LOAD WHIRLPOOL n/a Customer stated unit leaks on affresh cycles only Sr#7724971708. Checked all tubing and water lines no leaks per tech support possible over sudsing customer may have to use 1/2 or1/4 of the affresh pill
Eric S.
LAUNDRY MAYTAG MVWB835DW1 Sr#7724972848. Tested unit per tech support no codes unit working as designed advised customer on loading and operations
Kenly S.
MICCROWAVE WHIRLPOOL WMH31017FS0 check and I found that transformer and magnetron are defective; ordrng 1 W10836753 (TRANFORMR)
Marc C.
REFRIG/FREEZER WHIRLPOOL WRS325FDAM02 Defrosted frozen drain
Kenly S.
WASHER WHIRLPOOL WFW95HEVW0 "and I found that the TUB ASSEMBLY, DRUM is broken and this leak; ordrng 1 WPW10409997 (TUB ASSEMBLY, DRUM)"
Kenly S.
REFRIG/FREEZER MAYTAG MFI2269VEM10 check and found that the ice maker is defective; ordrng 1 W10882923 (ICE MAKER )
Clayton G.
RANGE MAYTAG MGR8800FZ0 Adjust temp. Tests ok. +20*Clean and reseat burner unit tests ok
Damian T.
WASHER MAYTAG MAH5500BWW Checked and found unit has a defective drain pump.; ordrng 1 WP25001052 (pump-asm)
Eric S.
DISHWASHER MAYTAG MDB8959SFZ0 Found drain hose attached to disposer. Disposer not draining properly and stopping dishwasher drain. Advised customer
Kenly S.
DRYER WHIRLPOOL WED7590FW1 Check and I found nothing faulty. peromla customer needs to clean the air duct
Marc C.
OVEN WHIRLPOOL WEE510S0FW1 Tested unit found control board shorted out key pad; ordrng 1 W10893945 (panl-cntrl) and 1 W10894098 (cntrl-elec)
Kenly S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 check and I found that the temperature sensor was out of place so I could not sense the temperature
Eric S.
REFRIGERATOR KITCHENAID KSF26C6XYY04 Found sealed system problem no frost pattern talked to tech SC need sealed system tech and parts; ordrng 1 WP2188822 (EVAP) and 1 WPW10466675 (COMPRESSOR )
Darren S.
REFRIGERATOR WHIRLPOOL WRT316SFDW01 Temp check in fresh food @ 38 degrees ... freezer temp @ 10 degrees... compressor not overheating ... customer instruct.. machine ok
Darren S.
WASHER WHIRLPOOL WTW5000DW0 110v to control... unable to run diagnostics.. needs main control... as of now customer not repairing
Eric S.
DRYER MAYTAG MGDB765FW0 Found f2e1 code UI Problem need parts; ordrng 1 W11089306 (FASCIA ASSY) and 1 W11089308 (CONTROL)
Peter B.
DRYER WHIRLPOOL WGD85HEFW1 Check unit found clogged filter housing clear tested functions fine
Peter B.
DRYER WHIRLPOOL WGD4950HW0 Check unit found loose wire to motor secured tested functions fine
Peter B.
WASHER WHIRLPOOL WFW9151YW00 Remove and replace failed parts listed tested functions fine
Dennis B.
REFRIGERATOR WHIRLPOOL WRT318FZDM Db drain tube was frozen motor was misdiagnosed by previous tech unit runs to specs
Dennis B.
REFRIG/FREEZER WHIRLPOOL WRF736SDAW13 Db Replaced defective evap motor and fan blade(tech had truck stock for first call complete). moved thermistor to black copper also tested unit unit ran to specs
Dennis B.
REFRIGERATOR KITCHENAID KRBL109ESS00 Db floor is all uneven left side of fridge is shimmed tried to take shim out to level door customer started to get mad said i was stupid and didn’t know what the fuc* i was doing to get out of his house
Darren S.
RANGE WHIRLPOOL WFG320M0BS3 As per customer.. while using oven .. will shut off after 1 hour ... time flashes in display ... unable to reprogram after 1 hour ... ran bake cycle ...; ordrng 1 W11126814 (CLOCK)
Darren S.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Found broken yellow and ground wires at bottom of freezer door @ lower hinge ... cause ice maker not to work ...unable to repair wire .. too close to door .. ; ordrng 1 W10691266 (FREEZER DOOR )
Dennis B.
DRYER WHIRLPOOL WED4950HW0 Db tested unit unit ran to specs unit running as designed
Enerve B.
WASHER MAYTAG MHWE500VW11 "Installed the parts listed below,well done and unit tested ok on cycle,no more leaks at all."
Enerve B.
RANGE AMANA AGG222DW4 "Checked out the range ,founded the failure of the l/f top burner electrode harness,off .Reconnected the l/f t/b spark electrode harness to the module and tested ok."
Wayne L.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Check unit customer need an electrician to repair outlet that dishwasher is plugged into unit is not get proper voltage,unit is not getting 120v unit is getting 0v"
Wayne L.
REFRIG/FREEZER WHIRLPOOL WRR56X18FW00 Check unit installed parts that was order unit working fine
Dennis B.
WASHER MAYTAG MVWB765FW0 Db customer still at work she will reschedule call with office ; saved tckt
Wayne L.
REFRIG/FREEZER IKEA IX5BBEXDS00 Check unit ice maker was disconnected reconnect ice maker unit working fine
Dennis B.
WALL OVEN WHIRLPOOL WOD51ES4EW00 Db installed part unit has power and lower oven works upper needs tod and oven cart; ordrng 1 OVENCART and 1 W11034459 (thrmst-fix)
Frank G.
WASHER WHIRLPOOL MVWX655DW1 Replaced control and checked...ran diagnostics and recalibrated control
Frank G.
WASHER MAYTAG MHW5630HW0 Machine working properly....drain hose needs to be installed properly to avoid water from syphoning out of machine
Frank G.
WASHER WHIRLPOOL n/a "5/31/19 9:03: FG rspndd 5/30 THU, We do not work on this brand-Close ticket"
Wayne L.
REF S/S 25 CF WHIRLPOOL WRS325FDAM04 Check unit diffuser is faulty ; ordrng 1 WPW10151374 (DIFFUSER )
Frank G.
DRYER WHIRLPOOL WED8300SW2 Replaced heating unit and checked
Frank G.
WASHER WHIRLPOOL LA312 Pressure switch was locked in reset mode causing overflowing condition...washer is a 1987 model...
Stoyan S.
WALL OVEN KITCHEN AID KEBS109BSS00 Replace defective inline fuse Test it all op ok; used 1 W10545255 (FUSE-THRML) from stock
Stoyan S.
OVEN KITCHENAID KDRP467KSS09 Ck unit need cntrl zodiac Part is NLA
Stoyan S.
DISHWASHER KITCHENAID KUDE70FXSS5 Replace defective cntrl board &panel Run diagnostics Unit works as designed
Stoyan S.
OVEN JENAIR JDS9860AAP F9-1 error code stuck door latch Verify with tech line Part is NLA since 2017
Frank G.
WASHER WHIRLPOOL WTW4816FW2 Needs main control W1170319In Warranty ; ordrng 1 W11170319 (cntrl-elec)
Tyler S.
REFRIG/FREEZER KITCHEN AID KSC24C8EYY02 Installed new freezer door with MA. Advised to allow time for ice production.
Tyler S.
DRYER WHIRLPOOL GGW9200LQ1 Took pics of charred lint inside unit. Helped customer vacuum and get rid of as much of it as possible. Thick layer of lint all over bottom inside of unit. Customer needs entire vent run professionally cleaned. Unit is short cycling and flame from burner assembly is completely orange. Advised not to use until vent is cleaned.
Tyler S.
WASHER MAYTAG MVWB765FW2 Installed new console and ran calibration. Working.
Tyler S.
DRYER MAYTAG MEDC465HW0 Unit doesn’t have 240 from L1 to L2. Advised customer of electrical problem. Not an issue with the appliance.
Tyler S.
DISHWASHER KITCHENAID KDFE104HPS0 No issues found. Customer concerned with how long unit runs. No one at Whirlpool told her it’s normal for unit to run 2-3 hours with normal cycles. Told customer someone should have told her this before sending out a technician.
Tyler S.
ICEMAKER WHIRLPOOL KUIC15P0ZP0 "Found hose not connected to recirculation pump in reservoir, no water to evaporator. Connected hose to recirculation pump. Tests good. Collected $202.53 by chk#9509."
Eddy P.
WSH FRT/LOAD WHIRLPOOL WFW95HEDW0 Drain line is backing up went too much water overcomes the drain line unit is fine extra customer must get a plumber
Eddy P.
WASHER WHIRLPOOL WTW4915EW2 Recalibrated washer. Ran test unit is working fine. Stuck on drain cycle
Tyler S.
REFRIG WHIRLPOOL KFCS22EVWH5 "Ordering new damper, loud. ; ordrng 1 WPW10594329 (CONTROL)"
Eddy P.
WASHER WHIRLPOOL WTW5000DW2 Washer is working fine. Instruct customer about loads and cycles selections. Water levels are ok
Eddy P.
LAUNDRY WHIRLPOOL WTW7300DW1 "Spin option was de selected, not spinning out cloths instruct customer of isssue also beed to replace kinked drain hose"
Tyler S.
WASHER MAYTAG MVWB850YW1 Bad bearing. Ordering outer tub and drive shaft assembly with bearings. Two men with extra time. ; ordrng 1 W10381078 (SHAFT ASM - TUB AND BEAR)
Eddy P.
DRYER WHIRLPOOL WED5000DW2 Unit is working fine. But customer needs to vent the dryer to a bucket with water in Oder for dryer to work properly
Eddy P.
WASHER WHIRLPOOL WTW4800XQ4 Unit sounds good. Could not find any issues. Washer is working properly
Damion M.
DRYER MAYTAG MGD6630HW0 "Check dryer and found the G.F.I out let that customer has unit plug into not working , I plug elsewhere instruct customer to have that out let fix let unit working has design..."