Service History 126

Near Eastchester, NY 10709
Marc M
Job Details: 02/17/2020
MICROWAVE KITCHENAID KMLS311HSS5 Unit tested and checked ok no issue detected at time of app. Cx instructed that unit working well its a installation issue blower working well.Sr number 7727148991
Near New Rochelle, NY 10804
Marc M
Job Details: 02/17/2020
RANGE JENN AIR 5GS8750BDB Unit tested and checked no issue with unit cx instructed
Near Scarsdale, NY 10583
Jerel L
Job Details: 02/17/2020
REFRIGERATOR MAYTAG MBF1958FEZ00 "Found icemaker arm disengaged. Reinstalled, unit operating as designed."
Near Allendale, NJ 07401
Stoyan S
Job Details: 02/17/2020
HOOD KITCHEN AID KVWB600HBS0 Replace board problem remains Called tech lineSr#7727148702 they recommend to replace appl manager and cntrl together Order new appl manager ; ordrng 1 W11245979 (CAP) and 1 W11293971 (CNTRL )
Near Queens, NY 11369
Paul T
Job Details: 02/17/2020
VENTHOODS IKEA IHW61UC0FS1 "Checked unit, found lights missing in unit, unit was in sealed box. Will order for customer.; ordrng 2 W10901190 (TRANSFORMER)s and 2 W11109591 (LED LIGHTS)s"
Near Middlesex, NJ 08846
Antonio Corzo
Job Details: 02/17/2020
RANGE KITCHENAID KFGG500ESS2 Installed parts Tested ok
Near Piscataway, NJ 08854
Antonio Corzo
Job Details: 02/17/2020
WALL OVEN WHIRLPOOL WFG525S0HS0 Found faulty ignitor Replaced ignitor Tested ok Notified safety Sr 7722996420
Near Queens, NY 11422
George T
Job Details: 02/17/2020
WSH FRT/LOAD WHIRLPOOL WFW9150WW01 Found pressure switch and hose that leads to pressure switch completely dislodged possibly caused by overloading and shaking.Causing unit to overfill with water.Was able to remount original parts and secured properly test again several times with customer present all features and functions tested OK at this time.
Near Queens, NY 11434
George T
Job Details: 02/17/2020
REF S/S 20 CF WHIRLPOOL WRS571CIDM Had to replace defective icemaker.Was able to clean out all the ice build up throughout the liner installed new icemaker adjust the temperatures all should be OK.; used 1 w10873791 (ICEMAKER ASSY) from stock
Near Brooklyn, NY 11230
Damion M.
Job Details: 02/17/2020
WASHER WHIRLPOOL WFW85HEFW1 Check washer and found faulty water inlet valve not getting any hot water I installed new and check left unit working has design...
Near West Windsor Township, NJ 08550
Trevor B
Job Details: 02/17/2020
OVEN JENN-AIR JJW2830WS00 "TB- Unit has intermittent F8 E1 low fan speed under speed. Performed tests as per diagnostic sheet. As per service pointer (# W10702370), unit needs replacement user interface. Left customer with estimate for replacement parts and labor. Customer will contact office if decides repair. Paid service fee $125.76 by check# 3157."
Near West Windsor Township, NJ 08550
Trevor B
Job Details: 02/17/2020
WASHER MAYTAG MVWC425BW0 TB- Unit has failed bearings. Gave customer estimate to replace gearcase. Paid service charge $125.76 by check #13213.
Near New Rochelle, NY 10801
Jerel L
Job Details: 02/17/2020
REFRIG/FREEZER WHIRLPOOL WRB322DMBM00 Refer to ac.
Near Mamaroneck, NY 10543
Jerel L
Job Details: 02/17/2020
WASHER WHIRLPOOL WFW75HEFW0 "F9e1, f8e1, f3e1 f8e3 found these error codes present. Pump filter completely clogged with debri. Cleared codes. Cleared pump filter. Ran unit and unit check ok"
Near Brooklyn, NY 11230
Damion M.
Job Details: 02/17/2020
WASHER WHIRLPOOL WFW6620HW0 Check washer and found customer had pull the drain tube out and thought it was broken ... I repair reinstalled instruct customer check left unit working has design...
Near Elmwood Park, NJ 07407
Elmer A.
Job Details: 02/17/2020
WASHER WHIRLPOOL WTW4800BQ0 "Damaged tub & gearcase, 2count.; ordrng 1 W10371566 (tub) and 1 W11255272 (gearcase)"
Near Queens, NY 11429
Unknown
Job Details: 02/17/2020
REFRIG/FREEZER WHIRLPOOL WRF560SEYM00 "Clear ice,snap quick pic instructed customer"
Near Wyckoff, NJ 07481
Gabino P
Job Details: 02/17/2020
WASHER WHIRLPOOL WFW92HEFW0 Found code F8E1 reset main board and check ok.
Near Wayne, NJ 07470
Gabino P
Job Details: 02/17/2020
WASHER MAYTAG MVWB765FC3 Found code F8E3 F7E9 F0E3 F2 E1 reset main control and check ok
Near Queens, NY 11379
Paul T
Job Details: 02/17/2020
WASHER WHIRLPOOL WTW4900BW0 "Checked unit, found basket wobbling on gearcase shaft, will need tub.; ordrng 1 W10521298 (BASKET) and 1 WPW10215115 (WASHPLATE )"
Near Queens, NY 11105
Enerve B.
Job Details: 02/17/2020
WASHER WHIRLPOOL WFW92HEFC0 "Checked out the washer,founded the failure of the drain pump,blockages with stuff and the air trap,suds.Repaired the drain pump by removing the pennies,quarters,dimes and cleared the air trap,tested ok on full a cycle test."
Near Brooklyn, NY 11224
Omar S
Job Details: 02/17/2020
WASHER WHIRLPOOL WFW3090JW0 Installed timer control test ok
Near Queens, NY 11385
Paul T
Job Details: 02/17/2020
REFRIG/FREEZER MAYTAG MRT118FFFH00 "Checked unit, found ice buildup on capillary tube, possible restrictions in sealed system. 3 cc and sealed system tech needed on return.; ordrng 1 W10507884 (COMPRESSOR ) and 1 W10843121 (DRIER)"
Near Neptune City, NJ 07753
Chris H.
Job Details: 02/17/2020
WASHER WHIRLPOOL WTW5000DW3 "CH - found unit with stored f0e5 fault - off balance load. Suspension is good, unit is level. Found drain line with extension hose attached and going into stand pipe approximately 12”. Adjusted drain line to 4.5” in stand pipe. Ran calibration and diagnostic cycles - tests good. No other functional issues found at this time."
Near Little Falls, NJ 07424
Sam C
Job Details: 02/17/2020
REFRIGERATOR KITCHENAID KBFC42FTS03 Unit failed on main board control and clogged drain cleaned condenser unclogged drain installed new board control cycle check
Near Hillsborough Township, NJ 08844
Roberto C
Job Details: 02/17/2020
DRYER MAYTAG MGDB835DW3 2cc gas valve assmbl making noise; ordrng 1 W11233069 (GAS VALVE ASSBL)
Near Nutley, NJ 07110
Sam C
Job Details: 02/17/2020
REFRIG/FREEZER JENN AIR JFC2290VEP7 Unit failed on ice maker / gears damage/ installed a new ice maker cycle check; used 1 W10884390 (ICEMAKER) from stock
Near New York, NY 10035
Eddy P.
Job Details: 02/17/2020
WASHER WHIRLPOOL WTW4816FW2 "Ran full cycle could not find any issues with the washer, recalibrate washer instructed customer about adding clothes and detergents before starting a cycle"
Near New York, NY 10029
Eddy P.
Job Details: 02/17/2020
WASHER WHIRLPOOL WFW75HEFW0 "Replaced door lock from truck stock, washer is working fine now ; used 1 W10443885 (LATCH) from stock"
Near New York, NY 10128
Eddy P.
Job Details: 02/17/2020
WASHER WHIRLPOOL WGT4027HW0 Drain line is backed up. Customer must get a Plummer to snake out. But washer is not leaking
Near Roxbury Township, NJ 07850
Gerry Q
Job Details: 02/17/2020
DISHWASHER WHIRLPOOL WDF760SADW Rack adjuster replaced tested ok
Near Parsippany-Troy Hills, NJ 07034
Gerry Q
Job Details: 02/17/2020
DISHWASHER WHIRLPOOL WDT710PAHB1 Wash motor pump cleaned unit tested ok
Near Fairfield, NJ 07004
Gerry Q
Job Details: 02/17/2020
DISHWASHER WHIRLPOOL KDTM404ESS Outer door panel and toe replaced tested ok
Near Little Falls, NJ 07424
Elmer A.
Job Details: 02/17/2020
DRYER WHIRLPOOL MGDB765FW0 Installed fascia checked operation ok.
Near Carlstadt, NJ 07072
Elmer A.
Job Details: 02/17/2020
WASHER WHIRLPOOL WFW81HEDW0 Installed dispenser checked operation ok.
Near Garfield, NJ 07026
Elmer A.
Job Details: 02/17/2020
WASHER WHIRLPOOL WTW5000DW3 Off balance load error code recalabrate ran diagnostic operation ok.
Near New York, NY 10027
Kenly S
Job Details: 02/17/2020
DISHWASHER KITCHENAID KDTE104DSS0 "check and found that the gasket is defective; ordrng 1 W10300924V (GASKET ) and 1 WPW10497235 (SEAL, DOOR BOTTOM)"
Near New York, NY 10031
Kenly S
Job Details: 02/17/2020
WASHER AMANA NTW4516FW1 part installed the unit is working fine
Near Queens, NY 11362
Unknown
Job Details: 02/17/2020
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 "Per tech line nothing is wrong with the refrigerator , it could be Turbidity, water supply pressure. Once water pressure drops means that the filter is bad and needs to be replacedFile # from techline7727147907."
Near Queens, NY 11357
Unknown
Job Details: 02/17/2020
REFRIGERATOR JENN-AIR JF36NXFXDE01 Spoke to tech line followed instructions to change my audio board install board light still didn’t work replace each individual lights until all the lights in each section started to work.
Near Queens, NY 11433
George T
Job Details: 02/17/2020
COOKTOP - ELECTR WHIRLPOOL W5CE3024XB00 Parts needed.found infestation an issue..customer will have unit cleaned before we return.; ordrng 1 W10861720 (switch-inf) and 1 WP74007840 (switch- in) and 1 WP8273992 (elmnt-surf) and 1 WPW10244639 (switch-inf) and 1 WPW10326246 (switch-inf)
Near New York, NY 10025
Eddy P.
Job Details: 02/17/2020
WSH FRT/LOAD WHIRLPOOL WFW5620HW0 Unit had children lock. Explain to customer how to deactivate it and othe functions
Near Queens, NY 11106
Unknown
Job Details: 02/17/2020
REF BOT/MT 19CF WHIRLPOOL WRF560SEYW04 Right refrigerator doors needed instructed customer will take anywhere between 4 to 6 weeks. Call customer at 6463718089; ordrng 1 LW10353181 (dor-fip wh) and 1 WPW10481434 (nameplate)
Near New York, NY 10065
Eddy P.
Job Details: 02/17/2020
DRYER WHIRLPOOL WED7500VW 1 Replaced the elements thermastats dryer is working fine.
Near Queens, NY 11379
Paul T
Job Details: 02/17/2020
DISHWASHER KITCHENAID KDTE104ESS3 "Checked unit, found issues with console, also motor in sump humming on not working properly, customer not going for repair at this time."
Near Brooklyn, NY 11208
Paul T
Job Details: 02/17/2020
WASHER WHIRLPOOL WTW5500XW0 "Recalibrated control, tested unit with customer and unit was working properly and bringing in water all test ok."
Near Queens, NY 11421
Paul T
Job Details: 02/17/2020
WASHER MAYTAG MVWC555DW0 "Installed new parts on unit, all test ok."
Near Queens, NY 11421
Paul T
Job Details: 02/17/2020
DRYER WHIRLPOOL WGD75HEFW0 "Installed parts on unit, also replaced ignitor. All test ok.; used 1 279311 (ignitor) from stock"
Near Edison, NJ 08837
Roberto C
Job Details: 02/17/2020
DRYER WHIRLPOOL WGD5620HW Replace thermistor run test ok
Near Brooklyn, NY 11236
Omar S
Job Details: 02/17/2020
DRYER MAYTAG MGDC300XW0 22#No heating found bad cutoff need part.; ordrng 1 W11050897 (cutoff-tml)
Near New York, NY 10001
Clem S.
Job Details: 02/17/2020
WASHER WHIRLPOOL WTW5000DW1 "Defective gear-case and worn wash plate ,order parts 2ct ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W10759923 (nut) and 1 W11035751 (gearcase) and 1 W11130362 (SUSPENSION ROD KIT )"
Near Brooklyn, NY 11224
Wayne D
Job Details: 02/17/2020
REFRIG/FREEZER MAYTAG MBF1958XES4 Ordered EVAP fan motor; ordrng 1 W11024089 (motor-evap)
Near Asbury, NJ 08802
Frank G.
Job Details: 02/17/2020
DRYER WHIRLPOOL MGDC465HW0 Replaced timer as directed by previous tech
Near Queens, NY 11101
Enerve B.
Job Details: 02/17/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Installed the part listed below,tested ok on cycle."
Near Queens, NY 11101
Enerve B.
Job Details: 02/17/2020
MICROWAVE KITCHEN-AID KMHS120ESS5 "Checked out the mw,founded the failure of the top interlock switch and the fuse thermal.Installed the parts listed below from the truck stock,tested ok works as designed.; used 1 W10138793 (FUSE THERMAL), 1 W10269458 (SWITCH), 1 W10727360 (SWITCH), and 1 WPW10156813 ("
Near Queens, NY 11101
Enerve B.
Job Details: 02/17/2020
RANGE KITCHENAID KSGG700ESS0 "Checked out the range,founded the failure of the user ribbon,loose.Reseted the control and cleared the user ribbon,tested ok,works as designed at 350 cycle."
Near Brooklyn, NY 11205
Adrian R.
Job Details: 02/17/2020
RANGE WHIRLPOOL WFG320M0BS3 "Check and found that the top burners were too high when on an a low settings. Adjust them all , leave working properly."
Near Brooklyn, NY 11226
Damion M.
Job Details: 02/17/2020
WASHER AMANA NTW4516FW3 Check washer and found unit in long drain mode too much suds I repair the issue reset instruct customer left unit working has design...
Near New York, NY 10031
Kenly S
Job Details: 02/17/2020
DISHWASHER WHIRLPOOL WDT720TABM2 check and found nothing defective in the unit is working fine. The problem is the soap that the customer is using and hot water is not entering
Near Roselle, NJ 07203
Jesse F
Job Details: 02/17/2020
REFRIG WHIRLPOOL WRF560SEYM05 "Called tech support(SR# 7727149451), found blue(communication) wire to u.i. broken in door, causing water still not to dispense. Called Whirlpool, concession given for parts, WOUBX00FP1...; ordrng 1 LW10557493 (dor-fip)"
Near New York, NY 10065
Damian T.
Job Details: 02/17/2020
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Replaced and programmed electronic control board. Unit ok.
Near New York, NY 10025
Kenly S
Job Details: 02/17/2020
DISHWASHER KITCHEN-AID KDTE254EWH check and found that the ADJUSTER was broken replace them with a p
Near Irvington, NJ 07111
Jesse F
Job Details: 02/17/2020
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 "Replaced evaporator. Pressurized system, no other leaks found. Pulled deep vacuum and recharged. Evaporator has full frost pattern and good heat to drier...; used 1 978026 (VALVE) from stock"
Near Westfield, NJ 07090
Karl G
Job Details: 02/17/2020
DRYER WHIRLPOOL WHD3090GW0 KG 2/14 checked unit dryer making loud noise when in higher setting. Needs control; ordrng 1 W11239098 (cntrl-elec)
Near Vernon Valley, NJ 07418
Ken K
Job Details: 02/17/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Checked unit smell seams to be coming from food, customer cleaned unit and seems to have dissipated at this time."
Near New Rochelle, NY 10801
Marc M
Job Details: 02/17/2020
RANGE WHIRLPOOL WFG525S0HZ1 Unit tested and checked Parts installed and tested ok.
Near Sparta, NJ 07871
Ken K
Job Details: 02/17/2020
REFRIG KICTHEN AID KBFN502EPA02 Adjusted right side RC door again due to making noise
Near Chester, NY 10918
Tim S
Job Details: 02/17/2020
RANGE WHIRLPOOL WFE505W0HZ1 Sr7727148560 replace one for 3149400
Near Monroe, NY 10950
Tim S
Job Details: 02/17/2020
WASHER WHIRLPOOL WTW4955HW1 No error codes. Ran test also checked amps okUnit working as designed . If issue happens again change hoses
Near New York, NY 10024
Kenly S
Job Details: 02/17/2020
DRYER WHIRLPOOL MGD7000AW1 parts installed the unit is working well
Near New York, NY 10029
Kenly S
Job Details: 02/17/2020
MICROWAVE O.T.R. KITCHENAID KHMS204WSS0 I checked and found that the magnetron was defective replace it with one that had the customer.
Near New York, NY 10023
Clem S.
Job Details: 02/17/2020
DISHWASHER MAYTAG MDB8989SHZ0 Unit off balance /preorder parts. 03 for coi ; ordrng 2 8193716 (leveling leg)s
Near Brooklyn, NY 11235
Omar S
Job Details: 02/17/2020
WASHER MAYTAG MVWC300BW0 Call office Denise said to go head with service.F7E1 shifter error installed new Actuator test ok..TS; used 1 WPW10006355 (
Near Brooklyn, NY 11223
Omar S
Job Details: 02/17/2020
DRYER MAYTAG MGDB850WQ Installed pulley idr test ok...
Near Franklin Township, NJ 08873
Frank G.
Job Details: 02/17/2020
WASHER MAYTAG MVWC565FW0 Drive hub slipping...cant remove agitator ! Will need to break agitator in pieces to get to gearcase shaft and chisel agitator spline off and then proceed to replace drive hub assembly...2 count on return; ordrng 1 W10528947 (drive hub kit) and 1 W10752187 (screw) and 1 W11161960 (agitator)
Near Brooklyn, NY 11204
Omar S
Job Details: 02/17/2020
DRYER WHIRLPOOL WGD4890XQ1 "Not heating properly,found blower wheel full of lint remove test ok.."
Near Sparta, NJ 07871
Frank G.
Job Details: 02/17/2020
WASHER WHIRLPOOL WFW5620HW0 Installed dispenser and checked...also order vent tube deflector in accordance with Service Pointer W11419643 and return ; ordrng 1 W11036940 (VENT TUBE DEFLECTOR )
Near Staten Island, NY 10307
Wayne D
Job Details: 02/17/2020
REFRIG/FREEZER MAYTAG MFW2055FRZ00 "Freezer door not closing, repaired rails"
Near Brooklyn, NY 11235
Wayne D
Job Details: 02/17/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Replaced control board
Near Bogota, NJ 07603
Eric S.
Job Details: 02/17/2020
M/W OTR MAYTAG MMV4205DS1 Found bad door switching. Replaced switch kit unit works ok
Near The Bronx, NY 10460
Wayne L
Job Details: 02/17/2020
REFRIGERATOR WHIRLPOOL WRT316SFDW01 "Check unit unit is not defrosting ice build up and damaged evaporator fan motor,defrost timer and evaporator fan with harness that have bi-metal need to be replaced please allows time for this job because of bricks of ice that build up in unit ; ordrng 1 4388931 (TIMER DEFROST ) and 1 W11213872 (HARNESS ) and 1 WP2315539 (EVAPORATOR FAN)"
Near Teaneck, NJ 07666
Eric S.
Job Details: 02/17/2020
REFRIG/FREEZER KITCHENAID KRFF507ESS01 Installed part cleared drain
Near Montville, NJ 07082
Stan F
Job Details: 02/17/2020
RANGE - ELECTRIC WHIRLPOOL WFE745HOFS1 Installed control board tested ok.
Near Bloomfield, NJ 07003
Stan F
Job Details: 02/17/2020
RANGE AMANA AEP222VAW3 Installed switch tested ok.
Near Springfield Township, NJ 07081
Karl G
Job Details: 02/17/2020
REFRIGERATOR KITCHENAID KSSO48QTX02 KG 2/14 CANCEL. Unit making ice at this time. Previous tech did not mention to cust they had to wait about 24hr for ice production
Near Summit, NJ 07901
Karl G
Job Details: 02/17/2020
REFRIG/FREEZER KITCHEN AID KBBR306ESS01 "KG 2/14 checked unit found inner metal liner has scratches, customer states unit scratched during delivery, concerned about rusting in future. Spoke to Robert@techline, liner is grey and no touch up for this color. Techline advised that cust contact custcare. Documented service with techline file # 7727150205"
Near Mountainside, NJ 07092
Karl G
Job Details: 02/17/2020
DISHWASHER MAYTAG MDB4949SHZ1 KG 2/14 checked dishwasher found fill valve damaged and fill hose does not tighten properly. Replaced fill valve assm. Unit checked ok
Near Fanwood, NJ 07023
Karl G
Job Details: 02/17/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 KG 2/14 checked unit found lED inside freezer not operating causing LED inside fresh food section to go out also. Replaced LED assm. Unit checked ok; used 1 W10908166 (LED LIGHT) from stock
Near Brooklyn, NY 11217
Adrian R.
Job Details: 02/17/2020
DISHWASHER KITCHENAID KDFE104HPS0 "Realign the door, which came off the track. Leave closing properly."
Near New York, NY 10028
Damian T.
Job Details: 02/17/2020
DISH WASHER KITCHEN AID KUDS03FTPA2 "Replaced door latch, rechecked functions and unit needs a door strike. ; ordrng 1 WPW10317686 (strike)"
Near Toms River, NJ 08757
Marc C
Job Details: 02/17/2020
M/W OTR WHIRLPOOL WMH31017HS3 Tested unit found protective grill covers were not removed causing unit not to. Vent needs mag tube and transformer 2 CC on return with 2 men; ordrng 1 W10269232 (thermostat) and 1 W10754299 (magnetron) and 1 W10832024 (thrmst-fix) and 1 W10836753 (transformr)
Near Bergenfield, NJ 07621
Eric S.
Job Details: 02/17/2020
MICROWAVE WHIRLPOOL MMV4203WS0 Found broken socket replace part unit works ok
Near New York, NY 10018
Clem S.
Job Details: 02/17/2020
WASHER MAYTAG MVWP575GW0 "Loose pulley ,tighten loose pulley with lock tight,test good"
Near Queens, NY 11421
Unknown
Job Details: 02/17/2020
REFRIGERATOR KITCHENAID KRSF505ESS01 Customer did not defrost the refrigerator for 24 hours as instructed. try to defrost with steamer but evaporator coil was still stuck and i did not want to cause possible damage to evaporator coil. Customer is requesting an early appointment. Has to leave for work by 12; O-emld tckt
Near New York, NY 10036
Clem S.
Job Details: 02/17/2020
DISHWASHER KITCHEN AID KUDD01SSPA0 "Replaced part ,test good"
Near Lambertville, NJ 08530
Frank G.
Job Details: 02/17/2020
WASHER MAYTAG MVWC465HW2 Customer needs to call back Lowes to reinstall drain hose they used as it is leaking and it was a custom install
Near Brooklyn, NY 11230
Wayne D
Job Details: 02/17/2020
REFRIG/FREEZER WHIRLPOOL MZF34X16DW04 "Unit not defrosting, ordered parts W11253271 control W11103760 harness; ordrng 1 CONTROL and 1 HARNESS and 1 WPW10316428 (heater)"
Near Brooklyn, NY 11215
Wayne D
Job Details: 02/17/2020
REFRIG/FREEZER KITCHEN AID KRFF507ESS01 "Unit not defrosting, order parts ; ordrng 1 W11032800 (motor-evap) and 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui)"
Near Plainfield, NJ 07063
Frank G.
Job Details: 02/17/2020
WASHER WHIRLPOOL WTW5000DW1 Overload...off balance load and oversudsing error codes...unit checked out ok...ran diagnostics and recalibrated control
Near Rockaway, NJ 07866
Frank G.
Job Details: 02/17/2020
DRYER WHIRLPOOL WGD7500GW0 Readjusted hinges