Local Reviews
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Kenny G.
WASHER WHIRLPOOL WTW5000DW1 Installed and tested pump. Working ok.
Kage M.
RANGE WHIRLPOOL WFG320M0BS3 Checked and found the hinge safety was not released ; unable to get back on fixed and left the unit working as designed
Damion M.
DRYER GAS WHIRLPOOL WGD9371YW0 Check dryer but I’m unable to verify customer complaint I check dryer cycle correctly no problem ... but the vent fro the first floor to the roof i have no access instruct ant further issue call us back..
Enerve B.
WASHER WHIRLPOOL WTW4915EW2 "Checked out the washer,founded the failure of the back flow water from the drain pipe(main ).unit works fine as designed,customer needs a plumber for."
Tim S.
REFRIGERATOR KITCHENAID n/a Irratic board; ordrng 1 W10789107 (cntrl-elec)
Efrain R.
DISHWASHER JENN-AIR JDB8200AWPW3 "Found can cap in pump ,drain assy .ran unit ok"
Damion M.
WASHER WHIRLPOOL WFW8620HC1 Check wash but upon arrival Im unable to verify customer complaint I ran unit found no issue .. instruct customer left unit working has design...
George T.
REF S/S 20 CF WHIRLPOOL WRS571CIDM02 Unit located in basement possible high humidity issue migrating into unit when doors are opened.must remove dispenser every couple of weeks to clean it out...also very low water pressure even without filter in place..could not trace valve in ceiling.must be addressed by customer.
Damian T.
ICE MAKER KITCHEN AID KUIC18NNXS1 "Replaced drain pump, recirculating pump, hose, tubing and water pan. Unit ok."
Paul T.
D/WASHER UNDCTR WHIRLPOOL WDF520PADW "Customer did not want me to go into apartment because i was there several times and didnt resolve issues, customer got very rude and i left building, refer to previous invoices for records. Doc with tina."
Chris H.
DISHWASHER KITCHENAID KDFE104DWH4 "CH - unit has fail d ash motor. installed new sump assembly {WPW10605057} from truck stock, tests good. No other functional issues found at this time ; used 1 WPW10605057 (PUMP & MOTOR) from stock"
Marc C.
REFRIGERATOR MAYTAG MBF2258XEW1 Tested unit found snow in freezer due to gasket not sealing properly i heated door gasket tested unit ok. Freezer. 0. Fresh food 38. Ice cream solid
Brian H.
ICEMAKER WHIRLPOOL ARS8267BS "Found shut off arm to ice maker jammed. Adjusted arm, cycled ice maker. Unit working ok."
Matt S.
WASHER MAYTAG MVWB850YW0 Installed new drain hose. Working properly. Collected balance. 141.29 cc
Matt S.
FREEZER WHIRLPOOL WRT311FZDB01 New fc door and emblem installed. Working properly.
Marc C.
DRYER WHIRLPOOL WGD4815EW2 Tested unit for noise found bra wire in blower housing i remover wire tested unit ok
Trevor B.
DRYER AMANA NED4655EW1 TB- Adjusted door strike. Tests good.
Brian H.
REFRIGERATOR WHIRLPOOL WRT318FZDW00 Replaced parts. Working ok
Peter B.
WASHER WHIRLPOOL WFW9150WW01 Check unit found clogged dispenser and boot drain ports and cleared clog; retested and now functions fine ; Job Cmpltd
Vincent D.
DRYER MAYTAG MGDC400VW0 Vd unit needs timer (WP3977678) 175 trip 114.95 labor 135 tax total 453.10 cust declined at this time paid trip 122.57 by check # 7387
Darren S.
REF BOT/MT 19CF WHIRLPOOL n/a Found excessive ice build up in freezer..clean out ice ..; used 1 w10902214 (THERMISTER) from stock
Vincent D.
DRYER WHIRLPOOL WGD4815EW2 Vd found unit had a restriction in the unit by the air intake by lint screen / cleared and tested unit / ran to specs collected trip 114.95 labor 90 tac total 218.53 paid in full by cc #
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRS325SDHB01 TB- Cooling temps in both sections test good. Items freezing in upper portion of f/f section due to inhibited return airflow. Customer has food items blocking rear shelving space and tall bottle items directly in front of supply air damper. Attempted to explain this to customer and customer along with customer’s elderly mother interrupted service explanation several times and became belligerent. Unit is working as designed. Customer refused to listen to problem resolution.
Clayton G.
WASHER WHIRLPOOL WTW4950HW1 Advised customer must use both hot and cold water.Ran self test. Found no faults. Unit passes selftest ok!
Peter B.
WASHER WHIRLPOOL WFW95HEDW0 "Check unit found in sud lock mode,ran a diagnostic test functions fine"
Enerve B.
WASHER WHIRLPOOL WFW9550WL00 "Checked out the washer ,founded the failure of the dispenser housing water supply hose.Repaired the dispenser water supply hose,unit tested ok."
Keyel H.
REFRIGERATOR KITCHENAID KSCS25INSS01 "Unit is operating normal temps/ frost pattern check ok coils was clogged, vacuum coils for customer."
Felipe T.
COOKTOP JENN AIR JEC8430ADS Replaced right front burner switch. Need to contact owner for remaining balance ; used 1 12002121 (INFINITE SWITCH ) from stock
Vincent D.
REFRIGERATOR KITCHEN AID KOSE507ESS03 D found door hitting bottom kick plate causing noise / repositioned kick plate and left hinge / tested unit ran to specs
Marc M.
COOKTOP WHIRLPOOL WCC31430AB02 Unit tested & checked adjusted element and tested ok element was sticking up in air now it is now problem resolved unit tested ok.
Matt S.
REFRIGERATOR WHIRLPOOL WRS325FDAM Improper dispatch. Has lowes contract. Had a previous visit. Advised customer they have to call lowes to have it re-dispatched correctly.
Eric S.
DISHWASHER KITCHENAID KDPE234GPS0 Found no power to unit. Advised customer
Omar S.
WASHER WHIRLPOOL WET4027HW0 Broken door latch need part 2CC 2man job; ordrng 1 W11176112 (LATCH)
Felipe T.
DISHWASHER KITCHEN AID KDTM504EPA2 Cleaned and tightened float assembly. Per customer leak has not caused any water damage
Felipe T.
RANGE WHIRLPOOL WFG505M0BS3 Replaced defective door glass and knobs
Felipe T.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked unit. Cleared drain clog
Peter B.
WSH FRT/LOAD WHIRLPOOL n/a Check unit does not drain remove and replace pump tested functions fine ; used 1 WPW10605427 ( PUMP) from stock
Kenny G.
WASHER WHIRLPOOL WTW7000DW1 Installed gearcase and stator. Did not use inner or outer tub. I’m . Tests ok.
Kenny G.
REFRIGERATOR JENN-AIR JF42NXFXDW04 Found customers concerns were easily resolved by vacuuming upper area of fridge. Dust and lit. Issue.
Kenny G.
RANGE JENN-AIR JGRP536WP01 Found burners were igniting properly. However spark heads needed cleaning. Cleaned spark heads to allow for better spark. ; unit tested ok now; Job Cmpltd
Kenny G.
REFRIG/FREEZER WHIRLPOOL WRSA71CIHN00 The filter clogging issue is due to water main replacement project that is being performed in bayside /flushing queens. Cust advised to install whole house water filtration system. Nothing whirlpool can do.
Kenny G.
WASHER COMM WHIRLPOOL CAE2745FQ0 Installed latch. Job done
Kenny G.
REFRIG/FREEZER MAYTAG MSC21C6MFZ00 Installed water filter for customer. Also checked unit was working ok
Kenny G.
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 Installed all parts tested ok.
Peter B.
WASHER MAYTAG MVWX655DW1 Remove and replace failed parts listed tested functions fine ; used 1 W10752187 ( SCREW ) from stock
Peter B.
LAUNDRY WHIRLPOOL WET4124HW0 Check unit found slow fill remove and clean valve screens tested functions fine
Marc M.
RAN GS S/I JENN-AIR n/a Unit tested & checked outer ring under knob loose needs adhesive or double sided tape. No parts needed to complete repair cx will call Jen -Air for part or adhessive no tools need to put ring back on range.cx instructed calledJen air with cx part shipped direct to cx .
Kenny G.
REFRIGERATOR WHIRLPOOL WRS321SDHW02 Water valve is defective again. Ordering valve and wire harness in back of unit ; ordrng 1 W11228998 (WIRE HARNESS ) and 1 WPW10179146 (valve-inlt)
Peter B.
WASHER AMANA NTW4516FW3 Check unit found washing out sequence recalibrate tested With clothes functions fine.customer must use less soap.
Marc M.
MICROWAVE KITCHEN AID KBHS179BSS00 Prt installed
Marc M.
REFRIGERATOR KITCHENAID KFCS22EVMS8 Unit tested & checked bottom freezer icing up snowy ice causing issues for door closing.Asper Tm tracks no snap back needs tracks gave cx prt numbers and prices cx declined.repair
Kenny G.
RAN GS 30 CV AMANA AGR4230BAW3 Ignitor is bad. ; ordrng 1 W10914411 (igntr-oven)
Marc M.
DISHWASHER MAYTAG MDB4949SDZ Unit tested and checked no issues detected @ time of app. Cx instructed on placement of dishes.
Marc M.
DISHWASHER WHIRLPOOL GU2275XTVY2 Unit tested & checked ok no issues detected @time of app. Cx instruct. Unit operating to manufacture specs.
Jerel L.
REFRIGERATOR WHIRLPOOL WRF540CWHW "Installed handled, explained operation of unit. Unit checked ok"
Jerel L.
REF BOT/MT 19CF WHIRLPOOL n/a Installed new thermistor. Defrosted ice and cleared drain. Unit checked ok
Jerel L.
REFRIG/FREEZER WHIRLPOOL GB9FHDXWSO4 Unclogged drain. Installed p trap. Cleared ice buildup in drip pan. Unit checked ok
Clayton G.
REFRIG/FREEZER WHIRLPOOL WRX735SDHZ01 Adjusted door gasket and Advised customer on food stocking and energy usage cause change of season condensation. Unit checks ok.
Jerel L.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found door broken off at screws. Which does not allow door to stay on bracket to create air tight seal. Freezer is cannot be worked. Need new freezer door.; ordrng 1 LW10433608 (dor-fip ms)
Clayton G.
REFRIG/FREEZER KITCHEN AID KSCS25INSS00 Replaced ice maker. Unit tests ok. Old part is warranty return.
Jerel L.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Installed start device on previous attempt. Faulty compressor. Allow 3 count; ordrng 1 876764 (valve) and 1 WPW10507886 (compressor)
Clayton G.
DISHWASHER KITCHENAID KUDS01FLSS5 Unit has hard water buildup. Advised customer unit has to be cleaned with white vinegar unit has no more build up.
Stoyan S.
OVEN WHIRLPOOL GBD307PDS09 SR#7725009411Vent randomly turns on by itself / Called tech line they recommend to replace microcomputer and UI / micro is NLA # WPW10438751
Clayton G.
DRYER MAYTAG MEDX655DW1 Replaced motor found bad fuse and timer. Scode timer; ordrng 1 W10909685 (fuse-thrml) and 1 WPW10642928 (timer)
Stoyan S.
MICROWAVE JENN-AIR JMW2430DS02 Re install turn table holder Test it all op ok
Stoyan S.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replace defective drain pump Test it all op ok; used 1 W10348269 (PUMP-DRAIN) from stock
Clayton G.
REFRIGERATOR KITCHENAID KRMF706EBS01 Unit needs ice maker. And must defrost for complete repair. ; ordrng 1 W11188383 (ICE MAKER. )
Stoyan S.
OVEN KITCHENAID KSGG700EBS1 Loose connection on regulator Re install Test it all op ok
Stoyan S.
DISHWASHER JENN AIR JDB9000CWP3 "Replace defective tracks upper rack Test it all op ok; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Clayton G.
REFRIGERATOR WHIRLPOOL GD5SHAXNT00 "Unit needs water valve and ice maker.2cts unit needs to be moved out of tight spot. Customer wants to be scheduled in September. Cg only on return. Unit must be shut down to thaw fill line,; ordrng 1 2198597 (icemaker assy) and 1 W10408179 (water vavle asm)"
Stoyan S.
D/WASHER UNDCTR KITCHEN-AID KUDS30IXSSA Replace broken wheels lower rack All op ok; used 4 W10195416V (TRANSPORT) from stock
Jason T.
REFRIG/FREEZER WHIRLPOOL WRF993FIFM00 "Replaced defective parts, tested ok..."
Jason T.
REFRIG/FREEZER MAYTAG MFF2258FEZ02 "Replaced defective refrigerator doors, added shims & grease, tested ok...; used 2 542638 (GREASE), and 4 WPM0274057 (SHIMS) from stock"
Jason T.
REF BOT/MT 28CF KITCHEN-AID KFIV29PCMS02 "Made checks” defrost ice maker fill, tested ok..."
Stoyan S.
DISHWASHER KITCHENAID KDTE104ESS1 Bad cntrl panel have error f2 e2 Turn off power for minute error codes comes back Order new panel; ordrng 1 W10903576 (panel-cntl)
Stoyan S.
OVEN KITCHENAID KODE500ESS02 Bad console has error codes f1e0;f2e1;f2e0Order new panel; ordrng 1 W11086141 (console)
Jesse F.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Found f.f. drain clogged and steamed cleared. Also repositioned f.f. thermistor/put and secured to suction line per service pointer W11092686D(see picture on SD-Mobile of original location)...
Jason T.
REFRIG/FREEZER JENN AIR JFI2089AES2 "Made checks” found defective water valve, order parts..; used 1 67006322 (WATER VALVE ) from stock"
Jason T.
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "Made checks” found defective thermistor & main control board, order parts..; ordrng 1 W10316760 (THERMISTOR ) and 1 WPW10226427 (MAIN CONTROL BOARD )"
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 "No refrigerant in system(compressor running @ .36 amps, 40.9-44 watts. Readings were similar in April, no load on compressor).No dye detected @ evaporator or in the area. Found light trace in evaporation tray and slight dye on vertical wires on condenser. Customer upset, lost over $500 in food, 2nd time unit broke down, stated they will call back in to Whirlpool for a resolution. Reported to tech line(SR# 7725010078). O&i part. 3 count...; ordrng 1 WPW10487115 (condenser)"
Marc C.
LAUNDRY MAYTAG MVWB725BW0 Installed outer tub and inner basket tested unit ok no leaks at time of service
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRS571CIDM01 "Found “blue” wire to dispenser motor damaged(cut) @ lower wiring harness to freezer door. Reported to tech line(SR# 7725012258). Gave estimate, customer will call Whirlpool to try and get a concession...2 count...; ordrng 1 LW10691266 (dor-fip)"
Marc C.
RANGE WHIRLPOOL WGE745C0FE00 Grease stains between glass cleaned grease unit OK
Marc C.
REFRIG/FREEZER WHIRLPOOL WRSA71C1HN00 Tested unit found unit was turned off on display customer did not know how to turn it back on unit working as designed
Matt S.
WASHER WHIRLPOOL WTW5600XW3 Pulley nut was loose which caused the pulley to rub the belt guard. Re-installed pulley nut with locktight. Working properly.
Matt S.
WASHER AMANA NTW4516FW2 Hot and cold water hoses reversed. Corrected and tested. Working properly.
Matt S.
WASHER MAYTAG MHW3505FW1 No trouble codes present. Recommend clean washer cycle with 1 cup white vinegar only a few things mesmto remove any detergent residue which could cause issues including staining.
Matt S.
DISHWASHER KITCHEN AID KDTE334DSS0 Replaced defective control installed. Working properly.
Marc C.
REFRIG/FREEZER KITCHENAID KEFF507ESS01 Tested unit found poor air flow in freezer causing ice build up around back cover found gap in freezer liner to cabinet causing hot air leak needs silicone; ordrng 1 8201711 (adhesive)
Matt S.
RANGE WHIRLPOOL WFG525S0HZ0 Condensation building up in front of the vent due to heat meeting cooler cooktop and grates and depending on humidity level may cause more or less condensation. Previous call to techline by pc richard and also was forwarded to engineering dept and they also said this is normal. Techline person i spoke to made me aware of this. SR#7725013173.
Marc C.
DRYER WHIRLPOOL WGD4815EW2 Called tech line talked to rick file number. 7725017541. As dryer heats up heavy motor vibration. Replace motor and blower wheel per tech line; ordrng 1 279827 (motor!dryer) and 1 4392067 (dryer repair kit) and 1 WP694089 (wheel)
Tyler S.
DRYER WHIRLPOOL WGD4850HW0 Found unit running as designed. Explained to customer how wrinkle shield works on unit. Suggested using timed dry for her loads since she lives alone.
Matt S.
KITCHEN WHIRLPOOL WDT970SAHV0 Ordering a new sump assembly W11087376 get mdl photo on return. ; ordrng 1 W11087376 (pump&motor)
Tyler S.
OVEN KITCHENAID KGRK806PSS00 Installed TOD. Working. Collected remaining $93.29 by card.
Tyler S.
DRYER WHIRLPOOL WED8800YC1 Installed pulley and rollers from dryer repair kit. Running noise free.
Matt S.
DRYER MAYTAG MGDX655DW0 "Pulley on motor broke. Needs a new motor and belt as the belt is also damaged. Quoted trip 114.95 parts 54.00 (motor under warranty) labor 135.00 total w/tax 324.09 paid in full cc. Installed new motor and belt. Working properly. 279827 WPW10198086; ordrng 1 WPW10198086 (belt), used 1 279827 (motor) from stock"
Matt S.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Ordering a new compressor WPW10507886 and install kit. 482801. No system charge. ; ordrng 1 482801 (mount-tray) and 1 WPW10507886 (compressor)
Matt S.
WASHER MAYTAG MVWB850YW0 Needs a new drain hose WPW10363893 collected half of trip 114.95 part 15.06 labor 135.00 total w/tax 282.57. Paid 141.28 owes 141.29 very tight space. Extra time. ; ordrng 1 WPW10363893 (hose)
Eric P.
REFRIGERATOR KITCHEN AID KRFF507ESS01 "Ep-arrived and found F/c temps of 6° and R/c temps of 37° with a full ice bin. All voltages and ohm readings were confirmed on previous visit. Contacted techline-Steve(sr# 7725009837), confirmed sensor readings from board. Relocated r/c thermistor-secured with silver tape and wire tie, adjusted both suction and cap lines further into cavity so cover fits tight. Advised to slowly reload unit and monitor unit for the next 48hrs minimum."
Eric P.
WASHER MAYTAG MBWB855DC3 "Ep- Unit had F0E4(spin limited by water), F2E1(stuck button), F3E2(inlet water temp), F9E1(long drain) errors. Would not drain, pump just hummed. Manually drained unit and removed debris from drain pump. Ran calibration and diagnostics, unit drained properly and no recoding"
Dennis B.
WASHER MAYTAG MVWP575GW0 Db installed parts tested unit unit ran to specs
Tyler S.
REFRIGERATOR KITCHENAID KBBL206ESS01 Small ding in top door. Ordering door skin. ; ordrng 1 W10801506 (DOOR-SKIN)
Dennis B.
RANGE WHIRLPOOL WFG320M0BS0 Db tested unit unit ran to specs no faults found in oven light bulb was broke in socket removed. For customer
Tyler S.
REFRIGERATOR KITCHENAID KRSF505ESS00 "Compressor is running and sounds normal however unit has no cool at all or frost pattern. Customer states lost all cooling within a 2 day period. Needs a dye drier, compressor, RC evaporator. Sealed system parts and labor both covered up until 2021. 4 job count on return. customer paid the $122.57 by CC.; ordrng 1 W10779331 (COMPRESSOR) and 1 WPW10143759 (DRIER-UV) and 1 WPW10643261 (EVAPORATOR)"
Dennis B.
DISHWASHER WHIRLPOOL WDF331PAHS0 Db tested unit and adjusted gasket unit ran to specs no faults found
Dennis B.
DISHWASHER KITCHEN AID KDTE204EBL0 Db installed parts tested unit unit ran to specs
Dennis B.
DISHWASHER WHIRLPOOL WDT720PADM Db tested unit unit ran to specs no leaks detected took door off didn’t see any leaks
Dennis B.
DISHWASHER MAYTAG MDB4949SDM1 Db unit has suds cleared all suds out tested unit unit ran to specs
Robert D.
DISHWASHER WHIRLPOOL WDF550SAFS0 Replaced pressure switch. Everything test ok. No further issue.
Robert D.
REFRIGERATOR WHIRLPOOL GD5DHAXVY00 Unit had faulty start device. Replaced with part from stock. Advised cust to allow 24-48 hours for optimal temps before loading product. No further issue. ; used 1 WP2304884 (START DEVICE) from stock
Dennis B.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Db unit t has insufficient compressor unit needs following parts ; ordrng 1 482801 (mount-tray) and 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor)
Robert D.
DRYER WHIRLPOOL WGD9400SW1 Unit had faulty coils. Replaced with part from stock. Unit is cycling properly. No further issue. ; used 1 279834 (Coils) from stock
Dennis B.
WASHER WHIRLPOOL WTW5000DW1 Db unit needs control not powering up ; ordrng 1 W11116590 (cntrl-elec)
Robert D.
REFRIG/FREEZER WHIRLPOOL WRF540CWHZ01 Replaced doors and nameplate. No further cosmetic damage.
Trevor B.
DRYER MAYTAG MGDC465HW0 TB- Installed new burner assy. Tests good. No further noise issue found at this time.
Robert D.
WASHER AMANA NTW4516FW2 Unit has faulty drain pump. Impeller is cracked and slipping during drain. ; ordrng 1 W10919003 (DRAIN PUMP)
Trevor B.
OVEN KITCHENAID KFGD500ESS04 TB- Found partial UI button failure due to loose ribbon cable connection. Corrected issue through diagnosing. Paid service charge $122.57 by check #1185.
Robert D.
DISHWASHER KITCHENAID KDTE334DSS0 Unit has broken lower rack wheel and codes out for shorted turbidity sensor. Ordering wheel and sensor. ; ordrng 1 WPW10195417 (LOWER RACK WHEEL ) and 1 WPW10705575 (TURBIDITY SENSOR)
Roberto C.
LAUNDRY WHIRLPOOL WTW8500BW0 Replace outertub and others parts check ok
Robert D.
WASHER MAYTAG MVWC415EW1 "Unit codes out for motor fault. Unit has a starved sound during spin and agitation as well. Ordering motor, shifter and capacitor assm. ; ordrng 1 W10832724 (MOTOR ) and 1 W10913953 (SHIFTER) and 1 W11158831 (CAPACITOR )"
Roberto C.
WASHER MAYTAG MVWB855DW1 Reset control run test ok
Arden D.
LAUNDRY WHIRLPOOL WTW8500BW0 AD. Assisted in repair. Unit tested ok.
Arden D.
OVEN WHIRLPOOL WFG320M0BS AD. Replaced defective door. Unit ok.
Trevor B.
COOKTOP JENN AIR JIC4430XS00 TB- Lower left corner of glass cooktop is chipped. Issue cosmetic outside of 30 day cosmetic warranty period. Advised customer to contact Jenn-Air for authorization to cover replacement cooktop. Part number needed: W10396546.; O-emld tckt
Trevor B.
KITCHEN MAYTAG MDB7749SBB2 TB- Unit has corroded ribbon cable on UI. Contacted WPL for authorization (S25462). Authorization covers part only customer responsible for trip charge and labor total $202.53. Rescheduled 6/10.; ordrng 1 W10811164 (UI ASSY)
Arden D.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 AD. Sealed evaporator tray. Unit ok.
Dennis B.
DISHWASHER KITCHENAID "KDPE234GPS0," Db latch wasn’t attached right installed back in to Unit tested unit unit ran to specs
Arden D.
REFREGERATOR MAYTAG MSS25C4MGZ00 AD. Checked unit. Spoke to tech line (SR#7725012037). Did diagnostics and found faulty icemaker. Ordering part.; ordrng 1 W11130444 (ICEMAKER )
Matt S.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 Unit was unplugged on arrival. Plugged it back in and waited a bit. Has full frost pattern. Advised to leave plugged in for 2 days with water bottles in both compartments so we can get product temps.
Chris H.
WASHER WHIRLPOOL MVWX655DW1 CH - completed repair w/ BH
Arden D.
REFRIG/FREEZER WHIRLPOOL KBBL206ESS01 "AD. Checked unit, found faulty LED power supply and control. Ordering parts.; ordrng 1 W10640411 (LED POWER SUPPLY ) and 1 W10739408 (CONTROL )"
Lewis G.
REFRIGERATOR WHIRLPOOL ER8GHKXMS03 Replaced ice maker kit advise customer to wait a couple hours for a trade a fill and to harvest ice should be working as designed unit is repaired..
Robert D.
REFRIGERATOR KITCHENAID KSC24C8EYY02 Unit has faulty silver FF evap. Compressor and evap need to be replaced. 3 job count on return. Ordering compressor and FF evap. ; ordrng 1 W10309988 (COMPRESSOR ) and 1 WPW10643261 (EVAPORATOR )
Jason T.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "Made checks” units functions normal at this time, advised customer..."
Marc C.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Tested unit found dead wash motor; ordrng 1 W11084121 (sensor) and 1 W11087376 (pump&motor)
Trevor B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 TB- Unit has faulty compressor. Replacement compressor needed.; ordrng 1 W10507884 (COMPRESSOR )
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRT519SZDM02 Installed filter drier. Pulled deep vacuum. Unit operating at 7 psi low side. 165 high side. Instruct to allow 24 hours for proper operation.
Adrian R.
REFREGERATOR WHIRLPOOL WRS321SDHW00 Check and found that the water filter needs to be change. Customer said they ll change it themselves.
Tyler S.
DISHWASHER KITCHENAID KDPE234GPS0 "Installed new sump, tests good."
Tim S.
WASHER WHIRLPOOL NTW4516FW3 Replaced defective control. Suggested to shorten or install trap for washer drain.
Omar S.
WASHER WHIRLPOOL WFW9750WW01 Found clog drain pump test ok...
Eric P.
OVEN KITCHENAID KOSE500ESS00 "Ep-unit has no power, dead. Removed control panel and checked thermal fuse-O.L. Ordering (1) WPW10545255 fuse-thermal, (1) WP4449751 thrmst-fix. Collected trip $122.57 by check #5962, variable balance of $ 196.27; ordrng 1 EXTRATIME and 1 OVENCART and 1 WP4449751 (THRMST-FIX) and 1 WPW10545255 (FUSE-THERMAL)"
Roberto C.
WASHER MAYTAG MHW7000AW0 Replace bellow customer have st the house from whirpool test ok
Roberto C.
WASHER MAYTAG MVWB8750WL1 Replace latch run test ok
Jose R.
DRYER WHIRLPOOL WED8540FW0 Replaced defective control console..tested unit ok
Wayne L.
REFRIGERATOR KITCHENAID KBFN506ESS01 Installed part that was order unit working fine
Tim S.
REFRIG/FREEZER JENN AIR JGS8860BDP Replaced defective panel
Jose R.
KITCHEN WHIRLPOOL WEE510S0FS1 Install oven door trim..tested ok
Clem S.
DRYER EL MAYTAG MEDC215EW1 "Replaced defective thermal fuse and unclogged duct ,test okay"
Wayne D.
REFRIG/FREEZER MAYTAG MFT2574DEM01 Blew out drain
Elmer A.
WASHER MAYTAG MVWB835DW0 Need basket 2count; ordrng 1 W10811960 (spin basket)
Paul D.
RANGE WHIRLPOOL AGR5330BAS3 Checked unit found oven door fell out of track reattached properly; now unit checked and tested ok
Arden D.
DISHWASHER KITCHEN AID KKDTE234GPS "AD. Checked unit, found faulty SUMP&MOTOR Assy. Ordering part.; ordrng 1 W11085683 (SUMP&MOTOR )"
Paul D.
RANGE WHIRLPOOL WEG745H0FS0 Installed new blower motor ass couldnt tested unit no gas in building at this time
Enerve B.
DISHWASHER AMANA ADB1400AGS1 "Checked out the dishwasher ,founded no failure on door,spring,hinges,no parts needed. Unit works as designed,customer education as well about it."
Clem S.
DISHWASHER WHIRLPOOL WDT750SAHZO "Found kinked drain hose . Repair kinked drain hose ,test okay"
Paul D.
WASHER WHIRLPOOL WFW8620HW1 Need 2 man to pull dryer down spoke to mike to advise him of situation ; snapped 1 QuickPics
George T.
REFRIGERATOR KITCHENAID KRFC300ESS01 Had to defrost freezer evaporator.installed parts as Iisted.test ok .
Paul D.
OVEN MAYTAG MGT8720DS05 "No model and serial number tag on unit replaced ignitor and needs control already replaced control less than warranty time only charge for labor replaced parts on 2/16/19; ordrng 1 W10879697 (cntrl-elec), used 1 74007498 (IGNITOR) from stock"
Damian T.
RANGE WHIRLPOOL GS563LXSS0 "Checked and found cooktop and control lockout safety option enabled. Disengage lockout, rechecked functions and unit tested ok. Customer education was needed."
Brian H.
WASHER WHIRLPOOL MVWX655DW1 "Replaced parts, calibrated unit, Working ok"
Brian H.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 Evap motor was not seated correctly in its rubber foot at bracket. Adjusted fan motor and noise went away. Working ok
Kenny G.
DISHWASHER KITCHENAID KDFE104DSS Found unit working as designed. Reset main control to resolve any glitch issues. Advised customer to call if any further issues.
Brian H.
REFRIGERATOR WHIRLPOOL WRT318FZDW00 "diagnosed faulty Control box W11353813. Need thermistor W10838965, and thermistor W10383615. Order parts.; ordrng 1 W10383615 (THERMISTOR ) and 1 W10838965 (THERMISTOR ) and 1 W11353813 (CONTROL BOX)"
Eddy P.
WASHER WHIRLPOOL CAE2795FQ0 #1492. 917-702-0204. Harris. Needs new shocks and possibly main board ; ordrng 1 W10780046 (suspension) and 1 W11188527 (BOARD)
Kenly S.
MICROWAVE KITCHEN AID KBHS179BSS00 Call completed cx refused to pay cx states job incomplete when we changed the board bulb for interior of unit already broken and melted . taped wire so no issues would insue .Explained to cx that bulb broken before repair cx refuses to pay says job is incomplete totally incorrect. Complaint was unit not heating that issue was corrected.
Eddy P.
WASHER WHIRLPOOL WTW5000DW0 Unit needs main board not supplying enough voltage to motor or pump. ; ordrng 1 W10634026 (cntrl-elec) and 1 W10913953 (actuator) and 1 W11158831 (CAP) and 1 W11283592 (MOTOR)
Damian T.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Checked unit, gaskets and found no issues. Customer education was needed to food placement in unit to prevent freezing of sensitive items in refrigerator."
Roberto C.
WASHER MAYTAG MVWB855DC3 Need console also burn out; ordrng 1 W11112661 (console)
Tim S.
WASHER WHIRLPOOL WTW8500DC5 Replaced defective drain pump
Roberto C.
WASHER WHIRLPOOL WTW7000DW3 Rotor rust from seal leaking inside ; ordrng 1 W10754161 (motor rotor)
Damion M.
OVEN WHIRLPOOL WFG320MBS3 Check range and found oven door came off hinges ... reinstalled and check left oven working has design...; O-emld tckt
Chris H.
RANGE WHIRLPOOL SF395LEEB0 "CH - unit is at least 20 years old. Rf burner ignitor is broken, needs replacement. Screws holding burner head in are completely rusted and would need to be drilled out. Customer declined estimate for repair. Charged customer service fee $114.95, tax $ 7.62, total $122.57. Customer paid total by check# 1689"
Damian T.
REFRIGERATOR WHIRLPOOL MFC2062FEZ02 Replaced mullion rail. Unit ok.
Kenly S.
REFRIG/FREEZER KITCHENAID KRFC300EBL01 check and found that the evaporator fan is defective; ordrng 1 W11024089 (EVAPORATORS FAN MOTOR )
Damian T.
REFRIGERATOR AMANA ARB1917CSR "Checked and found unit has a defective ice maker. Replaced ice maker assembly, rechecked functions and unit tested ok.; used 1 D7824706Q (icemaker assy) from stock"
Paul T.
OVEN WHIRLPOOL WFG540H0ES1 "Checked unit, found connector for valve switch loose causing no spark. Reconnected switches and retested; now all test ok.; Job Cmpltd"
Adrian R.
WASHER WHIRLPOOL WFW75HEFW0 Check and found that the control need to be reset .Did a reset program leave working properly.
Clem S.
WASHER WHIRLPOOL WFW92HEFW0 Unit press against power causing power cord to dislodged from wall . Explain to have unit pulled out from touching wall. Test okay
Enerve B.
REFRIG/FREEZER WHIRLPOOL WRS321SHDW01 "Checked out the ref ,founded the failure of no noise,normal operation.Unit works fine as designed,customer education about as well."
Clem S.
DISHWASHER WHIRLPOOL WDF750SAY3 "Found loose heater nuts . Tighten loose heater nut ,test okay"
Clem S.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ02 "Found loose wire connection to heat element. Repair loose wire connection to element and defrost unit ,test okay"
Damion M.
REF BOT/MT 18CF WHIRLPOOL WRB329DMBM00 Check refrigerator and found frozen ice blocking the water tube ... I repair the issue reinstalled ice maker instruct cus left ref working has design...
Keyel H.
72" BM KITCHENAID KRFC302ESS00 "Install adjust gasket, adjust freezer door handle check ok."
Gerry Q.
DISHWASHER WHIRLPOOL WDT730PAHZ Upper rack adjuster replaced unit tested ok; used 1 W10712395 (ADJUSTER) from stock
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRF535SWHB00 Unable to verify complaint 38 in fridge 3 degrees in freezer all components working fine at this time
George T.
REFRIGERATOR MAYTAG MRT118FFFH01 No freon found in system when tapped into it..installed new compressor and vacuumed and charged accordingly.might have a slow leak somewhere..if she calls backs hopefully i can trace the dye.test ok for today.
Clem S.
WASHER WHIRLPOOL WTW57ESVW1 "Defective temp switch ,order part ; ordrng 1 W10248240 (switch-sen)"
George T.
REFRIGERATOR MAYTAG MBF1958XEB4 Customers email is....marvellbennett@gmail.com. If she call to do the job. Will need a freezer door.part#13109220bq. $525.30
Adrian R.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Check and found that the reservoir was frozen that’s what causes the water dispenser and ice maker not to work.Turn the thermostat up and defrost the reservoir leave working properly.
Damian T.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "Serviced faulty drain system, rechecked functions and unit tested ok."
Elmer A.
WASHER WHIRLPOOL WED70HEBW0 Damaged fuses customer does not want to to repair.
Wayne L.
REF BOT/MT 19CF KITCHEN-AID KFFS20EYMS01 Check unit ice maker arm was not in the correct spot where it should be reinstalled ice maker arm unit working fine
George T.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Parts installed test ok.
George T.
RANGE WHIRLPOOL WFG525S0HV0 Had to clean all the burners and caps.also cleared all orific holes...all test ok after repair.
Sam C.
REFRIGERATOR WHIRLPOOL WRT348FMES01 "Flushed lines installed new compressor and evaporator,pressurized x leaks,vacuum charge cycle check"
Damian T.
WASHER WHIRLPOOL WTW8500BW0 Advised client that paint damages and rust on unit caused by detergent use is not covered under warranty. Checked unit unit and functions and unit tested ok.
Lewis G.
REFRIG/FREEZER WHIRLPOOL WRB329DMBM00 Customer stating that the freezer compartment is not cooling everything is frozen in the freezer compartment getting the proper air and the refrigeration compartment is cooling as it should no defects found with unit
Lewis G.
WSH FRT/LOAD WHIRLPOOL n/a Replaced board on unit and also a handle for detergent drawer tested unit everything working as it should unit is repaired
Chris H.
WASHER WHIRLPOOL WFW75HEFW0 CH - upon arrival customer stated that they’ve called wp to cancel service