Near Queens, NY 11426
Paul T
Job Details:
02/06/2020
WASHER MAYTAG MVWB765FC3
"Spoke with cindy at trade care team, sr#7727054650. Unit has excessive damage from delivery. Cabinet, main top, inner and outer tubs all damaged. Was advised to have customer contact selling dealer and delivery service for further assistance to have unit replaced."
Near Queens, NY 11423
Paul T
Job Details:
02/06/2020
WASHER WHIRLPOOL WFW6620HW0
"Checked unit, found drain pump catch loose causing leak. Tightened catch and all-test and check ok. Also went over proper use and care."
Near Brooklyn, NY 11234
Kage M
Job Details:
02/06/2020
WASHER WHIRLPOOL WFW5620HW0
Checked and found an f0e2 which indicates soap suds ran the u it to find it going to high spin went over proper loading sz and soap dosage
Near Staten Island, NY 10303
Wayne D
Job Details:
02/06/2020
REFRIGERATOR MAYTAG MRT118FFFE04
Order compressor W11209866; ordrng 1 COMORESSOR
Near Madison, NJ 07940
Gerry Q
Job Details:
02/06/2020
DISHWASHER KITCHEN AID KDTE334GPS
Unit has no problems unit working as factory specs but customer refused to add rinse aid. To the unit and theres moisture inse do to incoming water temp customer refuses to lower temp sr#7727070662
Near Stroudsburg, PA 18360
Jose R
Job Details:
02/06/2020
OVEN KITCHENAID KSEG950ESS2
Found lost leg on house outlet..only getting 108vdc..advised customer to have an electrician check it.
Near Stroudsburg, PA 18360
Jose R
Job Details:
02/06/2020
RANGE KITCHENAID KSDG950ESS
Replaced shorted suppressor and insulator..tested unit ok
Near New York, NY 10022
Clem S.
Job Details:
02/06/2020
DISHWASHER JENN AIR JDB8200AWP0
Customer not home at this time .said they where expecting 90mins call ahead preorder part ; ordrng 1 W10473198 (cntrl-elec) and 1 WPW10418368 (panel-cntl)
Near Branchville, NJ 07826
Clayton G.
Job Details:
02/06/2020
DRYER ROPER RED4516FW0
Replaced listed parts unit tests ok
Near Fanwood, NJ 07023
Jesse F
Job Details:
02/06/2020
REFRIGERATOR KITCHENAID KRMF606ESS00
Replaced icemaker and adapter assembly...
Near Brielle, NJ 08730
Tyler S
Job Details:
02/06/2020
DRYER WHIRLPOOL WED4850HW0
"As soon as I checked behind dryer foil vent is crushed, took a picture. Performed temperature checks with tech-line from back of unit with vent off of dryer, cycling at 155 as it should. Half the vent is still foil vent and length is still to long for amount of elbows. Advised customer it is still a venting issue per tech-line. Between the crushed vent behind dryer, the foil vent, and the length of the run the dryer cannot operate properly. Customer paid the service charge $117.95 by card. SR#7727069703"
Near New York, NY 10031
Kenly S
Job Details:
02/06/2020
WASHER AMANA NTW4516FW1
check and found that the control board is defective; ordrng 1 W11124710 (CONTROL BOARD )
Near New York, NY 10039
Kenly S
Job Details:
02/06/2020
DISHWASHER KITCHENAID KDTM504EPA0
Check and found that the engine sump is defective; ordrng 1 W10861526 (SUMP MOTOR PUMP )
Near New York, NY 10025
Eddy P.
Job Details:
02/06/2020
DRYER WHIRLPOOL WED99HEDW0
"Unit had an error code stored F6 E1. Dryer would need a main board part # W11038309 But right now unit is working fine, no more errors, customer will wait for error to come back. Office is going to charge customer over the phone for the trip $156.73."
Near New York, NY 10027
Kenly S
Job Details:
02/06/2020
WASHER MAYTAG MVWC416FW1
check and found that the agitator and suspensions are defective; ordrng 1 W10772621 (SCREW ) and 1 W10780044 (SUSPENSION ) and 1 W10836692 (AGITATOR ) and 1 W10846191 (IMPELLER (WASHPLATE) )
Near Wyckoff, NJ 07481
Sam C
Job Details:
02/06/2020
REFRIG KITCHEN AID KRBR102ESS01
"Installed new door,lube gaskets; used 1 WP99003172 () from stock"
Near Old Bridge Township, NJ 08857
Dennis B
Job Details:
02/06/2020
DISHWASHER KITCHENAID KDPM354GPS0
Db called tech line Sr#7727068396 did feel water on right side slow drip more near the cabinet took door off could not find leak from tub wash arm looks like its fine did speak to Daryl about call I recommend door seal customer didn’t agree would like some one else to come out and look at unit before he spends any more money on unit
Near New York, NY 10018
Adrian R.
Job Details:
02/06/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ02
Check and found that the freon was low did a leak check and didn’t see any signs of leak at all. So I advise the customer that we’ll observe the level that it’s at time and will check in a few days to notice. But leave working properly now. A die drier is on the system.
Near New York, NY 10012
Adrian R.
Job Details:
02/06/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Replace the drain pump, leave working properly."
Near Yonkers, NY 10704
Jerel L
Job Details:
02/06/2020
DRYER EL WHIRLPOOL LDR3822PQ2
"Shaft of roller damaged. Cannot take off previous roller. Needs shaft for repair.; ordrng 1 WPW10359269 (ROLLER) and 1 WPW10359270 (ROLLER), used 1 349241T (roller) from stock"
Near Brooklyn, NY 11201
Enerve B.
Job Details:
02/06/2020
WASHER WHIRLPOOL WET4027EW0
"Installed the part listed below,tested ok."
Near Ramsey, NJ 07446
Sam C
Job Details:
02/06/2020
REFRIG KITCHEN AID KRFC302ESS02
Sealed gaps on fresh food section with adhesive adjusted settings lube gaskets and deli tracks ; used 1 WP99003172 (SILICONE) from stock
Near Brooklyn, NY 11217
Damion M.
Job Details:
02/06/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"Check dishwasher and found float switch not making contact came out of the housing ,I repair the issue reinstalled and check found super connect unit to the cold side instruct customer super had to correct left unit working has design..."
Near Brooklyn, NY 11215
Damion M.
Job Details:
02/06/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Check dishwasher and found faulty sump and motor and missing retainer I installed both parts and check left unit working has design...
Near Brooklyn, NY 11217
Damion M.
Job Details:
02/06/2020
MICROWAVE WHIRLPOOL WMH32519FS0
Check unit and found faulty door interlocks and control broad I installed new broad and check left unit working has design..
Near Neptune City, NJ 07753
Chris H.
Job Details:
02/06/2020
DISHWASHER WHIRLPOOL WDF320PADS1
"CH - sump replacement not necessary. Found foreign object lodged in drain pump impellers - drain pump motor is burned out. Replaced drain pump - unit tests good. Fills, circulates, and drains normally. Adjusted repair cost: service fee $117.95, labor $95, parts $75.23, tax $20.17, total $308.35."
Near Belmar, NJ 07719
Chris H.
Job Details:
02/06/2020
DISHWASHER KITCHENAID KDTE234GPS0
"CH - found unit with door strike bent downwards, not making contact with latch mechanism. Reshaped latch and adjusted into correct place - tests good. No other functional issues found at this time"
Near Plainfield, NJ 07060
Moses D
Job Details:
02/06/2020
RANGE JENN AIR JGS8860BDP
"Made checks left rear burner not lighting, replaced igniter and screw. Tested ok; used 1 WP74009336 (IGNTR-SURF), and 1 WP8273062 (SCREW) from stock"
Near Saylorsburg, PA 18353
Jose R
Job Details:
02/06/2020
N/A N/A WTW4950XW0
Found faulty GEARCASE bearing and tub seal leaking..motor drive bearing noisy ..; ordrng 1 W10836348 (motor-drve) and 1 W11132267 (gearcase) and 1 WPW10006355 (actuator)
Near Summit, NJ 07901
Jesse F
Job Details:
02/06/2020
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00
"Removed glue from return air ducts, which melted on to defrost heater. Per tech support(SR# 7727067905), O&i part. 2 count...; ordrng 1 WPW10436849 (heater)"
Near Montclair, NJ 07042
Elmer A.
Job Details:
02/06/2020
DRYER MAYTAG MEDB855DW2
"Ran diagnostic operation ok,restricted airflow error code"
Near Parsippany-Troy Hills, NJ 07054
Efrain R.
Job Details:
02/06/2020
WASHER MAYTAG MVWB835DW3
Replaced pump/ checked ok / did call tech support / per support could be a faulty ui or pump .did advise cust of moving power cord. To a different outlet to c if it would work.since that outlet has two sump pumps
Near West Caldwell, NJ 07006
Elmer A.
Job Details:
02/06/2020
DRYER WHIRLPOOL WGD7500GW0
"Installed rollers & idler pulley checked operation ok.; used 1 279640 (idler pulley), and 2 WPW10314173 (ROLLERS) from stock"
Near Florham Park, NJ 07932
Elmer A.
Job Details:
02/06/2020
WASHER WHIRLPOOL WTW8500BC0
Installed inlet valve checked operation ok.; used 1 W10853723 (VALVE) from stock
Near Morris Plains, NJ 07950
Elmer A.
Job Details:
02/06/2020
DRYER WHIRLPOOL WED7500GW0
Repaired vent checked operation ok.
Near Queens, NY 11374
Kenny G
Job Details:
02/06/2020
DISHWASHER KITCHEN AID KUDS35FXSSA
Part was defective will need to re order/ ; ordrng 1 W10703867 (heater)
Near Yonkers, NY 10705
Wayne L
Job Details:
02/06/2020
DRYER WHIRLPOOL WED5300VW0
Check unit installed parts that was order unit working fine
Near Queens, NY 11375
Kenny G
Job Details:
02/06/2020
WSH FRT/LOAD WHIRLPOOL WFW92HEFW0
Rescheduling for Thursday 12-3 pm ; schdld next appmnt for 2/6 THU 12-3
Near New York, NY 10011
Eddy P.
Job Details:
02/06/2020
WASHER WHIRLPOOL WFW8620HC1
F5 E3 error code on the board unit will need a new door lock. Customer will only like first thing in the morning for rescheduling ; ordrng 1 W11316250 (DOOR LOCK)
Near New York, NY 10003
Eddy P.
Job Details:
02/06/2020
WASHER WHIRLPOOL LHW0050PQ0
Washer bearings are broken and would need to be replaced allow 3 count. ; ordrng 1 280167 (REAR COVER) and 1 WP8182441 (TUB) and 1 WP8182454 (BASKET )
Near The Bronx, NY 10472
Wayne L
Job Details:
02/06/2020
WASHER WHIRLPOOL WTW4816FW2
Check unit instruct customer how unit works unit working
Near Brooklyn, NY 11238
Enerve B.
Job Details:
02/06/2020
RANGE WHIRLPOOL WFG515S0ES0
"Checked out the range,founded the failure of the right rear spark electrode,blockages and the drawer,off line.Repaired the right rear spark tip and reinstalled the drawer,tested ok."
Near Stanhope, NJ 07874
Clayton G.
Job Details:
02/06/2020
DRYER WHIRLPOOL WED5000DW2
Unit has bad leg on the heater leg. This is from the house. Part listed sent to customer.
Near Sparta, NJ 07871
Clayton G.
Job Details:
02/06/2020
KITCHEN KITCHENAID KICU509XBL00
Replace listed parts your tests OK
Near Sussex, NJ 07461
Clayton G.
Job Details:
02/06/2020
DISHWASHER WHIRLPOOL WDF520PADM7
4-3Customer states unit is smoking. Found heater cover in calcium. Customer explained previously hard water will cause dishwasher failure. Per whirlpool recommendations customer needs water softener to decrease mineralization in their water before getting to dishwasher. Customer advised again part failure or operational failure due to hard water is not cover. No failures in codes or selftest. Unit operates as designed. Advised customer heater element covered in an 1/8 inch of calcium. This will cause smoking and burning smell when unit tries to heat the water and dry the dishes.
Near Mount Olive Township, NJ 07836
Clayton G.
Job Details:
02/06/2020
WASHER WHIRLPOOL GHW9400PW4
Customer now has bad inner and outer tub and will need additional listed parts below. As well as the three parts already ordered for the drain issue. This will require two men and three counts. Due to the install and size of the job.Customers new claim #41781486 for tub issue. Cg + fg; ordrng 1 W10772607 (tub-outer) and 1 W10772618 (tub-outer) and 1 WP8182119 (bellow) and 1 WP8182650 (pulley) and 1 WPW10269756 (basket) and 1 WPW10388414 (belt)
Near Princeton, NJ 08540
Trevor B
Job Details:
02/06/2020
OVEN KITCHENAID KSGB900ESS0
TB- Tested oven temperatures and found no issues at this time. Referred customer back to use and care guide for more troubleshooting information. Unit functions are working as designed at this time. Paid service charge $125.76 by check #6295.
Near West Windsor Township, NJ 08550
Trevor B
Job Details:
02/06/2020
WASHER WHIRLPOOL WFW6620HC0
TB- Installed new console assy. Tests good.
Near Trenton, NJ 08691
Trevor B
Job Details:
02/06/2020
OVEN JENN-AIR JJW2430DS01
TB- Installed new console assy. Tests good.
Near Stanhope, NJ 07874
Ken K
Job Details:
02/06/2020
REFRIG/FREEZER WHIRLPOOL WRX735SDBM00
"Checked unit not making ice, display not working, installed spacer on left side RC door due to not hitting the switch ; used 1 WP2177331 (SPACER) from stock"
Near Brooklyn, NY 11201
Damion M.
Job Details:
02/06/2020
DRYER WHIRLPOOL WHD560CHW1
Check dryer and found unit not power- in on I check I’m getting 215 volts at the control but still not turning need parts...; ordrng 1 W11331944 (CONSOLE) and 1 W11418861 (CONTROL)
Near Monroe Township, NJ 08831
Brian H.
Job Details:
02/06/2020
RAN EL 30 SC WHIRLPOOL WFE505W0JS0
"Replaced parts. Working ok. Customer is not satisfied and is insisting the oven door and the drawer below do not line up perfectly. I explained that up to a 1/4” difference is perfectly acceptable and i do not believe the difference is at all close to that (please see photo). Customer states he is going to call whirlpool and request a new unit. My statement in reply was that in my professional opinion this oven is in perfect working order with zero issues at all including cosmetic, installation, or anything else."
Near Brooklyn, NY 11237
Damion M.
Job Details:
02/06/2020
DRYER MAYTAG MGD5870TW0
Check dryer and found faulty thermal fuse not working unit not getting hot I installed design ; used 1 WP3392519 (FUSE) from stock
Near Lincoln Park, NJ 07035
Aris S.
Job Details:
02/06/2020
REFRIG/FREEZER KITCHEN AID KRMF706ESS01
"Reset the control board.fixed a Jammed dispenser door, test it, is working normal"
Near Totowa, NJ 07512
Elmer A.
Job Details:
02/06/2020
WASHER MAYTAG MVWC565FW0
"Damaged gearcase leaking oil, 2count.; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11161960 (agitator) and 1 WPW10006384 (drive belt)"
Near Yonkers, NY 10705
Wayne L
Job Details:
02/06/2020
DRYER GAS WHIRLPOOL WGD5000DW
Check unit door switch is broken and need to be replaced ; ordrng 1 WPW10569603 (DOOR SWITCH )
Near Paterson, NJ 07505
Aris S.
Job Details:
02/06/2020
OVEN WHIRLPOOL WFC310SOEW3
"Fixed a loose connection by, the control, and wire harness.test it is working good"
Near Paterson, NJ 07513
Aris S.
Job Details:
02/06/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
"Fixed the water filter, test it is working good, reset control board, test it is working good , ( customer is not home)"
Near Brooklyn, NY 11222
Enerve B.
Job Details:
02/06/2020
REFRIG/FREEZER WHIRLPOOL WRT111SFDMC4
"Checked out the ref,founded the failure of the parts listed below,will order.; ordrng 1 2303825 (ADAPTIVE,DEF) and 1 W10465171 (KNOB) and 1 W10486828 (FRONT C) and 1 W11299027 (FLAPPER)"
Near Lodi, NJ 07644
Aris S.
Job Details:
02/06/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW05
"Customer need the mead drawer, and holder, but , she refused to fixed."
Near Sussex, NJ 07461
Clayton G.
Job Details:
02/06/2020
WASHER MAYTAG MVWB765FW3
Needs lid.; ordrng 1 W11259006 (LID)
Near Clifton, NJ 07012
Aris S.
Job Details:
02/06/2020
WALL OVEN KITCHEN AID KFGD500ESS01
"Found a bad igniter, install one test it is working good ; used 1 12400035 (igniter) from stock"
Near Suffern, NY 10901
Tim S
Job Details:
02/06/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ07
Reconnected coupler to water on the doorTested
Near Bound Brook, NJ 08805
Jason T
Job Details:
02/06/2020
REFRIG/FREEZER WHIRLPOOL WRS321SDHW01
"Made checks” called tech line, instructed to replace bail arm, ordering part..; ordrng 1 W10889530 (BAIL ARM)"
Near Kiryas Joel, NY 10950
Tim S
Job Details:
02/06/2020
DRYER WHIRLPOOL WGD5620HW0
Needs vent grill cleaned.
Near Piscataway, NJ 08854
Jason T
Job Details:
02/06/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01
"Made checks” found defective UI and main board & defrost thermostat, ordering parts instructed customer to manually defrost unit before repairs..; ordrng 1 W11036562 (UI BOARD ) and 1 W11109595 (HARNESS FAN WITH THERMOSTAT ) and 1 WPW10675033 (MAIN BOARD )"
Near Roseland, NJ 07068
Gerry Q
Job Details:
02/06/2020
D/WASHER UNDCTR JENN-AIR JDB9000CWP
Transport wheels replaced unit tested ok; used 2 W10195416 (TRANSPORT) from stock
Near North Caldwell, NJ 07006
Gerry Q
Job Details:
02/06/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1
Soap dispenser replaced unit tested ok
Near Garfield, NJ 07026
Gerry Q
Job Details:
02/06/2020
DISHWASHER KITCHEN AID KDTE254ESS2
Rack replaced unit tested ok customer also complaint of a tine row also rusted will contact insurance for replacement
Near Teaneck, NJ 07666
Gabino P
Job Details:
02/06/2020
DRYER MAYTAG MGDB835DW3
Replace fuse and and check ok.; used 1 8573713 (cutoff-tml) from stock
Near Bogota, NJ 07603
Gabino P
Job Details:
02/06/2020
DRYER WHIRLPOOL WGD7500GW0
Cleaning inside and replace LACHT and safe to use cath fire Litle be is ok wires all ok.; used 1 279570 (LATCH) from stock
Near South Brunswick Township, NJ 08852
Brian H.
Job Details:
02/06/2020
D/WASHER UNDCTR KITCHEN-AID KDTE234GPS0
"Diagnosed faulty pump W11085683, ACU W11305303, sensor W11084121, spray arm W11101428, spray arm WPW10448645. Order parts; ordrng 1 W11084121 (SENSOR) and 1 W11101428 (ARM) and 1 W11305303 (ACU) and 1 WPW10448645 (ARM)"
Near Fort Lee, NJ 07024
Gabino P
Job Details:
02/06/2020
WASHER WHIRLPOOL WTW4816FW2
Found code F8E1 reset main control and check ok.
Near Edgewater, NJ 07020
Gabino P
Job Details:
02/06/2020
WASHER WHIRLPOOL WTW4816FW2
Adjust legs and tested load and check ok.
Near Monroe Township, NJ 08831
Brian H.
Job Details:
02/06/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03
"Observed F1E6 error code (magnetron), and F4E1 (ACU). Diagnosed faulty magnetron W11346197 and acu W11110951. All other components confirmed to be working through diagnostics. Order parts. Oven cart on return ; ordrng 1 W11110951 (ACU) and 1 W11346197 (MAGNETRON )"
Near Rockaway, NJ 07866
Efrain R.
Job Details:
02/06/2020
WASHER MAYTAG MVWX655DW0
Replace all ors tested ok
Near Brooklyn, NY 11213
Damion M.
Job Details:
02/06/2020
WASHER WHIRLPOOL CHW9150GW0
Check washer unit not going into high spin need motor control...; ordrng 1 WPW10384849 (cntrl-elec)
Near Oxford Township, NJ 07863
Efrain R.
Job Details:
02/06/2020
DISHWASHER WHIRLPOOL WDT750SAHZO
Found no motor action pull unit and ck for 110v ok repkug and working.; used 1 W10195416 (TRANSPORTWHEEL) from stock
Near Port Chester, NY 10573
Jerel L
Job Details:
02/06/2020
RANGE - GAS KITCHENAID KGSC308LSS0
SR# 7726863278 unit needed to run end of sequence operation after board installation to remove f1e3. Performed end of sequence. Unit check ok
Near Wayne, NJ 07470
Aris S.
Job Details:
02/06/2020
REFRIG/FREEZER KITCHENAID KSC24C8EYY02
Need parts; ordrng 1 4387444 (evap repar) and 1 W10309988 (compressor) and 1 WPW10643261 (evaporator)
Near Irvington, NY 10533
Jerel L
Job Details:
02/06/2020
ICEMAKER WHIRLPOOL MBF1958DEM00
"Original icemaker not cycling. Installed new icemaker, icemaker cycled and brought in water. ; used 1 W10884390 (ICEMAKER) from stock"
Near Passaic, NJ 07055
Aris S.
Job Details:
02/06/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM01
Need parts; ordrng 1 W11125124 (compressor)
Near Plumsted Township, NJ 08514
Trevor B
Job Details:
02/06/2020
COOKTOP KITCHENAID KGCD807XBL02
"TB- Unit has multiple issues. Glass cooktop cracked. Front right burner ignitor not sparking correctly. All burner head mounting screws are rusted and seized to orifice holders. Downdraft fan switch knob keeps breaking. Unit needs replacement burner heads, orifice holders, fan switch, grommet and knob, cooktop glass, cooktop glass seal, and mounting screws. Burner heads, orifice holders, cooktop glass and seal covered by extended parts warranty. Customer responsible for cost of replacement fan switch, grommet and knob and total labor to replace parts. Gave customer estimate for repair. Asked customer how she would be paying for service charge ($125.76) and customer said that she is not paying for anything. Customer was advised prior to service call of c.o.d charges and was told by technician upon arrival that there would be a minimum charge of $117.95 + tax. At the end of service call when estimate was put together, customer refused to pay for service.
Near New York, NY 10035
Kenly S
Job Details:
02/06/2020
REF T/M 19 CFFF WHIRLPOOL WRT549SZDM01
install the refrigerator door gasket with a p
Near Queens, NY 11106
Enerve B.
Job Details:
02/06/2020
REF T/M 14 CFFF WHIRLPOOL WRT104TFDW01
"Checked out the ref,founded the failure of the drain line blockages.Repaired the drain line,tested ok"
Near Teaneck, NJ 07666
Gabino P
Job Details:
02/06/2020
WASHER MAYTAG MVWC465HW2
3 cct need transmission etc is broken ; ordrng 1 W10528947 (hub) and 1 W10836692 (agitator) and 1 W10913953 (ACTUATOR ) and 1 W10919191 (WASH PLATE ) and 1 W11035747 (GEARCASE ) and 1 W11223765 (SCREWS )
Near Woodbridge Township, NJ 07064
Jesse F
Job Details:
02/06/2020
REFRIGERATOR WHIRLPOOL n/a
Per tech notes Cust stated unit was already serviced
Near Sea Girt, NJ 08750
Tyler S
Job Details:
02/06/2020
REFRIGERATOR WHIRLPOOL WRF550CDHZ00
Installed parts. Reset filter. Advised customer to mark down 6 months on calendar for next filter change.
Near Mount Olive Township, NJ 07836
Efrain R.
Job Details:
02/06/2020
DRYER EL AMANA NED4655EW1
"Too much soace between drumand bulk head..per tech support ; ordrng 1 349241T (support,roller) and 1 W10899578 (DRUM) and 1 W11178667 (BULKHEAD)"
Near Jackson Township, NJ 08527
Robert D
Job Details:
02/06/2020
RANGE WHIRLPOOL WFG775H0HZ0
Unit is working as intended. Cust had a few questions regarding convection. Verified convection motor operation. Educated cust. No issue.
Near Manchester Township, NJ 08759
Marc C
Job Details:
02/06/2020
REFRIGERATOR WHIRLPOOL WRS973CIDM00
Adjusted feet to level fresh food and freezer doors unit ok
Near Lakewood Township, NJ 08701
Marc C
Job Details:
02/06/2020
WASHER WHIRLPOOL WGT4027HW0
Tested unit found tub wobbling is normal design of suspension rods tub moving back-and-forth tested unit and diagnostics no trouble codes found unit working as designed
Near Asbury, NJ 08802
Efrain R.
Job Details:
02/06/2020
REFRIGERATOR KITCHENAID KRFF507HPSOO
"No lites in frz and,eft and right sides up section in fresh food section.; ordrng 2 W10908166 (LED LITES)s and 2 W11205082 (LITES)s and 1 W11205083 (FRZ LITE) and 1 W11224256 (BRD)"
Near Lakewood Township, NJ 08701
Marc C
Job Details:
02/06/2020
DRYER WHIRLPOOL WGT4027HW0
Tested unit found tub wobbling is normal suspension rods advise customer that it is normal for the top to move back-and-forth on the suspension rods unit working as designed no codes in diagnostics
Near Roselle, NJ 07203
Jesse F
Job Details:
02/06/2020
REF BOT WHILPOOL WRT318FZDM02
"Replaced control box assembly and f.f. thermistor. Also modified styrofoam diffuser for proper air flow across thermistor. Adjust and instruct customer on control settings. Customer has an account, they are to be billed, see Kathy...; used 1 W10838965 (THERMISTER), and 1 W11353813 (CONTROL BOX) from stock"
Near Jackson Township, NJ 08527
Robert D
Job Details:
02/06/2020
WASHER AMANA NTW4516FW2
Unit was DOA upon arrival. Inspected connections at control and reset power. Full response from unit. No faults via diagnostics. Checked each operation and everything test ok. No further issue.
Near Hastings-on-Hudson, NY 10706
Jerel L
Job Details:
02/06/2020
DISHWASHER KITCHENAID KDPE334GPS0
"Sump motor faulty, not distributing water correctly. Needs to replace.; ordrng 1 W11162733 (SUMP) and 1 WPW10531320 (PUMP)"
Near Harrison, NY 10604
Jerel L
Job Details:
02/06/2020
WASHER WHIRLPOOL WFW9600TW01
Baffle is broken. Needs new; ordrng 1 WP8182233 (BAFFLE)
Near Brooklyn, NY 11222
Enerve B.
Job Details:
02/06/2020
REFRIG/FREEZER WHIRLPOOL WRT519SZDM05
"Checked out the ref,founded the failure of the sealed system compressor,will order.; ordrng 1 2212848 (TUBE,PROCESS) and 1 W10843121 (DRIER.) and 1 WPW10507886 (COMPRESSOR)"
Near Clark, NJ 07066
Jesse F
Job Details:
02/06/2020
REFRIGERATOR KITCHENAID KRFC604FSS00
Unit has leak. Called tech line(SR# 7726917238). Freezer evaporator needed per service pointer W11098465. Also check lock rings for leaks as well. O&i part. 3 count...; ordrng 1 W11035643 (evaporator)