Local Reviews
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George T.
WASHER WHIRLPOOL WTW5000DW2 Found basket loose and wobbling..cannot get through diagnostics properly..will return with parts as listed..; ordrng 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W10913953 (actuator) and 1 W1116590 (CONTROL)
Tim S.
WASHER MAYTAG MVWP575GW0 Replaced defective fab dispenser
Stan F.
COOKTOP WHIRLPOOL KECD867XBL02 Installed center switch tested ok.
Stan F.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Check wire on control board all ok ran test mode no error code did tell customer about the child lock that was on and she said smell like paper did show her there paper in tub landed on heater causing to smell.unit is in good working order.
Paul T.
DRYER GAS WHIRLPOOL WGD5000DW3 "Checked unit, found motor no good, also timer spinning freely and not locking on time dry setting properly. will order and replace parts.; ordrng 1 279827 (MOTOR) and 1 WP694089 (BLOWER) and 1 WPW10185992 (TIMER)"
Paul T.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Checked unit, found compressor running very hot and no frost on evap. Customer has rotten food in u it and advised to clean out. Unit is in a 3 story walk up. Sealed system tech needed. Unplugged unit to prevent further damage due to compressor burning up.; ordrng 1 W10843121 (DRIER) and 1 WPW10507886 (COMPRESSOR )"
Lewis G.
WASHER WHIRLPOOL LTG5243DQC Replaced inlet water valve tested unit several times leak issue is repaired unit is repaired...
Lewis G.
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Defrosted ice from evaporator and also from the vent tubes that provide air down to refrigeration compartment replaced by metal assembly unit is repaired
Lewis G.
DISHWASHER KITCHEN-AID KDFE104HPS0 "Arrived at house and people were cursing and arguing and people in the household was a very violent scene going on in the household call the office several times and called Lisa who heard all of the commotion over the phone,..advised office that I’m leaving and Lisa at the office was in agreement..."
Eric P.
WASHER WHIRLPOOL WFW5620HW0 Ep-customer states unit is leaking from same location. Ran test #12- no leak. Started a “regular”wash cycle-no leak. Contacted techline-Robert(sr#7726372287)- replace dispenser assembly that must be ordered from plainfield-connected to tradecare-Rebecca#7726243357 1-800-952-2537. Contact to have part shipped from plainfield.. part#W11318755; ordrng 1 W11318755 (drawer)
Lewis G.
DRYER MAYTAG MGDB765FW0 Replaced idler pulley roller only and tested unit for a while did not hear any squeaking type noise or wall unit is repaired
Gabino P.
WASHER WHIRLPOOL WFW75HEFW0 Replace. Computer and water valve and check ok.
Gabino P.
WASHER MAYTAG MHW6630HW0 Found code F8E1 reset main computer and check ok.
Gabino P.
DRYER WHIRLPOOL WGD9400SW1 "Replace valve fuse and thermistor and check ok.; used 1 279834 (Coils), 1 WP3392519 (), and 1 WP8577274 () from stock"
Stan F.
WALL OVEN WHIRLPOOL KOCE500ESS06 Found lamp out customer also said need to push door to make microwave to work.made adjustment to switch seem to work now did call techline on this sr# 7726372987; ordrng 1 W11193483 (LAMP) and 1 W11238401 (TRANSFORMER)
Stan F.
DOUBLE WALL OVEN JEN-AIR JJW2830DS01 Getting F2E1 shorten key pad; ordrng 1 W11236888 (CONTROL PANEL STAINLESS )
Gabino P.
WASHER/DRYER WHIRLPOOL CGT9100GQ1 Found computer panel touching drum making noise move and put away Instal new screws on panel make safe dryer working ok ask the sign
Gabino P.
WASHER WHIRLPOOL WFW9400SW01 Replace hinge and check ok.
Lewis G.
RANGE WHIRLPOOL WFG505M0BW2 "Authorization # S225EQ,..... upon arriving at location this range was literally almost in pieces extensive physical damage on unit please review all pictures ....; ordrng 1 98012220 (KIT DOOR PIN) and 1 W10339443 (KNOBS) and 2 W10535788 (HINGE)s"
Stoyan S.
DISHWASHER KITCHEN-AID KDFE104HPS0 Customer us using dishes detergent not DW detergent this is the reason dw to leak
Stoyan S.
DISHWASHER KITCHEN-AID KDTE204DSS1 Replace defective parts Test it all op ok
Lewis G.
MICROWAVE KITCHEN-AID KMHS120ESS-6 When removing the old lightbulb broke inside the socket had to take the whole bottom assembly apart from microwave in order to get the back part of the lightbulb out with a needle nose pliers one put new lightbulb in lightbulb did not work need wire harness please review additional part...; ordrng 1 W10210871 (LAMP HOLDER)
Stoyan S.
RANGE KITCHEN AID KGRC707LWH0 Replace defective console Test it all op ok
Lewis G.
WASHER FRONT WHIRLPOOL WFW85HEFW1 "F3 E1 error WATER LEVEL SYSTEM ERROR.....F9 E1 long drain,....I was able to unlock the front loader so that the customer can get the clothes out however could not diagnose completely because of the era codes please review parts for repair pertaining to Error codes...; ordrng 1 W10448876 (PRESSURE SENSOR) and 1 W10509002 (PRESSURE HOSE) and 1 W10799065 (DRAIN PUMP) and 1 W11033860 (CONTROL UNIT)"
Elmer A.
WASHER WHIRLPOOL WFW6620HW0 Installed panel checked operation ok.
Elmer A.
DRYER WHIRLPOOL MDG308DAWW Installed coils checked op ok.; used 1 279834 (Coils) from stock
Elmer A.
DRYER-ELECTRIC MAYTAG MED6000XW0 Installed element checked operation ok.
Elmer A.
DRYER WHIRLPOOL WGD5620HW0 Installed thermistor part# w11396709 checked operation ok need to check vent outside.
Elmer A.
WASHER WHIRLPOOL WFW9750WW01 Leveled front legs & repaired dispenser checked operation ok.
Robert D.
WASHER MAYTAG MHWC7500YW0 Replaced pump. Ran diagnostics and unit is draining as intended. No further issue.
Robert D.
DISHWASHER WHIRLPOOL KDFE104DBL0 Replaced parts. Checked operations and everything test ok. Full response from heater.
Robert D.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced ice maker. No further issue. Advised cust to allow 12 hours for a full harvest. No further issue.
Stoyan S.
RANGE KITCHENAID KSGB900ESS2 Replace holder and burner valve Customer rescheduling for different day because of plumbing Will call office when is ready for service ; saved tckt
Damian T.
REFRIG/FREEZER WHIRLPOOL WRF954CIHV00 "Replaced motor shaft, rechecked functions and unit tested ok."
Tyler S.
WASHER MAYTAG MVWC415EW1 Found no fault codes or anything wrong in automatic test mode. Whatever happened was load related. Advised customer soak cycle does not do a spin at the end and advised against washing single items. Performed calibration.
Brian H.
KITCHEN JENN-AIR JGCP436WP02 Replaced parts. Working ok
Robert D.
WASHER MAYTAG MHW5500FW1 Cust has multiple videos of console going dark Fter waking it up and trying to start a cycle. Issue is intermittent. Checked each connection from ACU to console and found no loose contacts. Ordering console assm. ; ordrng 1 W10911042 (CONSOLE )
Brian H.
WASHER WHIRLPOOL WFW8740DW1 "Replaced parts, working ok"
Eddy P.
DRYER WHIRLPOOL WED9290FC0 Replaced sump pump unit sounds ok
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRT111SFDW03 Install parts pull vacuum charge frost pattern check ok.
Robert D.
REFRIGERATOR WHIRLPOOL KSSS48QKX02 Unit has defrost issue. Freezer back panel is covered in snow. Ordering control. Advised cust to have unit turned off 24 hours prior to next visit. ; ordrng 1 W10823805 (CONTROL)
Sam C.
REFRIGERATOR JENN-AIR JF36NXFXDE01 Installed new module led lights cycle check
Clem S.
DISHWASHER KITCHEN-AID DDKKDKKL "Arrive on call ,customer 06"
Vincent D.
DISHWASHER WHILPOOL KDTM504EPA2 Vd tested unit found no issues at this time could not duplicate leak at this time
Felipe T.
DISHWASHER MAYTAG MDBH979AWS4 Ordered control panel ; ordrng 1 W10811155 (panel-cntl 73.48)
Vincent D.
DRYER WHIRLPOOL WGD90HEFC0 Vd found water valve leaking removed water supply to dryer and tested unit ran to specs collected trip 114.95 labor 90 tax total 218.53 paid in full by cc #
Vincent D.
WALL OVEN JENN-AIR JJW2430DP02 Vd tested unit found f2e1 in memory cleared and cleaned panel code. Did not reappear advised cust to use and if it happens again order user interface
Damian T.
RANGE - GAS KITCHENAID KGSS907SSS01 Checked and found unit has a defective electronic spark module. ; ordrng 1 WP9760229 (elctr-kit) and 1 WPW10331686 (module-spk)
Vincent D.
WASHER MAYTAG MVWB765FW3 Vd tested found noise is a water hammer in pipes advised cust to add suppressor and or contact a plumber
Vincent D.
WASHER WHIRLPOOL WFW95HEDC0 Vd found unit with a f3 e1 and a f8 e1 unit needed switch (WPW10448876) 55 trip 114.95 labor 90 tax total 277.17installed part tested unit ran to specs paid in full by cc #
Vincent D.
OVEN WHIRLPOOL AGR5330BAS3 Vd installed part tested unit ran to specs
Tyler S.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "RC evaporator is frozen over so bad that the deli drawer doesn’t close and the drain is clogged. S-code doesn’t apply for customers serial. Repair is all on customer. $650.04. Needs new control and evaporator harness in RC. Paid just service fee and is calling Kitchenaid. Trip $114.95, Labor $135.00, Parts $359.70, tax $40.39."
Vincent D.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Vd unit needed motor/sump (W11087376) installed part tested unit ran to specs
Vincent D.
WASHER WHIRLPOOL WFW5620HW0 Vd checked error codes found unbalanced load cleared code tested and could not duplicate issue at this time
Marc M.
D/WASHER UNDCTR KITCHEN-AID KUDS35FXSS Unit tested and checked unit ops fine working to manufacture specs no issue detected at time of app.cx instructed.
Enerve B.
REFRIG/FREEZER IKEA IX5BBEXDS01 "Chcked out the ref,founded the failure of the drain tube,blockages. cleared / Repaired the drain tube, ,tested ok."
Adrian R.
WASHER WHIRLPOOL WFW920FC0 Check and found that the washer is working properly. The customer lost her manual so not sure how to operate the washer.
Clem S.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Replaced parts ,test good"
Kenly S.
REFRIGERATOR WHIRLPOOL n/a check and found that the control board and the evap fan motor are defective; ordrng 1 W10219463 (CONTROL BOARD ) and 1 W10822580 (FAN MOTOR ) and 1 WP2307037 (CONTROL BOARD ASM)
Elmer A.
DRYER WHIRLPOOL WGD5000DW3 Installed rollers & drum checked operation ok.
Jesse F.
REFRIGERATOR WHIRLPOOL GB9FHDXWS08 "Found drain iced and steamed cleared. Repaired and replaced drain assembly per service pointer W10632338E, s-code S38253...; used 1 W10619951 (grommet) from stock"
Frank G.
WASHER MAYTAG MVWB835DC4 "Replaced defective clutch and slider...ran diagnostics and recalibrated control ; used 1 W10734521 (SLIDER), and 1 W10754448 (CLUTCH) from stock"
Roberto C.
WASHER MAYAG MVWB725BW0 Loud on spin needs bearing customer will go for a new washer machine
Roberto C.
WASHER WHIRLPOOL WFW6620HW0 Tested and found washer machine spin cycle off I moved it to fast spin test ok
Keyel H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Install door adjust gasket operating normal.
Eric P.
WASHER MAYTAG MVWB765FW2 "Ep-Installed new control, ran calibration. Machine functions as designed"
Jose R.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Dispenser door broken; ordrng 1 WPW10671905 (deterg disp asm)
Paul D.
RANGE WHIRLPOOL WFG320M0BS3 Installed new computer tested ok
Eddy P.
WASHER WHIRLPOOL WFW5620HW0 Washer was working with 220v. Instructed customer must change to 120v. Customer changed. Ran test washer working fine
Eddy P.
WASHER WHIRLPOOL WFW8620HW2 Replaced console ran test unit is working fine now
Kenly S.
WALL OVEN KITCHENAID KFDD500ESS02 install the control board and the unit working well
Jesse F.
REF BOT KITCHEN AID KSSS48QKX01 "Inverter needed and f.f. upper door closing assembly as well. O&i parts. 2 count, built-in...; ordrng 1 W10629033 (inverter box) and 1 WP2004517 (spring) and 1 WP2005783 (cam-door) and 1 WP2005921 (screw) and 1 WP2266880 (bushing) and 1 WP2307857 (extension)"
Ken K.
REFRIG/FREEZER KITCHEN AID KRMF706ESS01 Replaced left side RC door as per tech line due to frost build up under the ice bin
Stan F.
MICROWAVE MAYTAG MMV5208WS1 Found microwave going into open and close door error will need new updated interlock switches.; used 1 W11244494 (INTERLOCK) from stock
Adrian R.
DISHWASHER WHIRLPOOL WDF540PADW3 "Replace the sump pump motor,leave working properly."
Gerry Q.
MICROWAVE WHIRLPOOL WMH31017AW4 Door switch replaced unit tested ok; used 1 W10727360 (SWITCH) from stock
Roberto C.
WASHER WHIRLPOOL WFW92HEFC0 Dee error code and detergent scum all over the dispenser ....need control and dispenser draw 2cc ; ordrng 1 W10862190 (dispenser) and 1 W11201293 (CONTROL )
Paul D.
RANGE AMANA AGR5330BAS3 Apt 4e found socket melted inside removed tested ok
Adrian R.
WASHER MAYTAG MVWB750YW0 Check and found that this washer need parts.; ordrng 1 280146 (rotor) and 1 WPW10419333 (stator)
Sam C.
REFRIGERATOR JENN-AIR n/a Repalced defective led modules and left unit working as designed
Brian H.
MICROWAVE WHIRLPOOL WOC54EC0AS02 "Replaced parts, working ok"
Marc M.
RANGE - GAS WHIRLPOOL n/a Unit checked no model no serial on unit started to look at issue cx unscrewed board causing unit not to take any commands re attached panel no parts needed for repair.
Gerry Q.
DISHWASHER KITCHEN AID KDFE104HWH0 Control panel replaced unit tested ok
Eric P.
DRYER MAYTAG MGDC465HW0 "Ep-clothing is damp at end of cycle. Ran temperature test, confirmed venting is clear. Ordering (1) WP8318268 thermostat, (1) W11050897 cutoff-tml; ordrng 1 W11050897 (cutoff-tml) and 1 WP8318268 (thermostat)"
Damian T.
RANGE KITCHEN AID KGSS907SSS01 "Replaced electronic spark module, oven bake ignitor, rechecked functions and unit tested ok."
Trevor B.
REFREGERATOR WHIRLPOOL GX5FHDXVQ02 TB- Installed new control. Tests good.
Gerry Q.
RANGE JENN-AIR JGD3430BS Unit need new pipe manifold; ordrng 1 W10575616 (pipe-mnfld)
Wayne L.
DISHWASHER JENN-AIR JDB9800CWP Check unit installed parts that was order unit working fine
Eddy P.
WASHER WHIRLPOOL WFW72HEDW0 Installed bellow customer had at home. Unit was installed customer will test. Customer paid trip and labor.
Eddy P.
WASHER WHIRLPOOL LTG6234DQ2 Replace light switch ran test washer is working fine
Eddy P.
WASHER WHIRLPOOL WTW4810EW1 "Unit was stuck on drain, recalibrate and ran test washer is working fine"
Damian T.
DRYER EL WHIRLPOOL WHD560CHW0 "Replaced console panel, control unit, rechecked functions and unit tested ok."
Wayne D.
REFRIGERATOR WHIRLPOOL WRT316SFDB00 "Found unit leaking from filter drier, replaced drier and recharged ; used 1 876764 (VALVE), and 1 WPW10143759 ("
Paul D.
WALL OVEN WHIRLPOOL WFE505WOHS1 Checked unit found terminal block cracked will order ; ordrng 1 WPW10245259 (block-term)
Trevor B.
DISHWASHER KITCHENAID KDTE334GPS0 TB- Unit needs new upper spray arm and retainer clip.; ordrng 1 WP3400918 (RETAINER ) and 1 WPW10327455 (UPPER SPRAY ARM)
Trevor B.
DISHWASHER KITCHENAID KDPE334GPS0 TB- Installed new upper left rack glide. Tests good.
Trevor B.
WASHER MAYTAG MVWB835DW1 TB- Stored F6 E2 (communication error) found. Diagnostics tests good. Intermittent control / UI failure. Needs replacement control and user interface.; ordrng 1 W10861510 (UI ASSY ) and 1 W11024149 (CONTROL)
Dennis B.
DISHWASHER KITCHENAID KDTM354DSS0 Db installed part tested unit unit ran to specs
Omar S.
WASHER WHIRLPOOL WFW8620HW2 Reset washer test ok...
Wayne L.
WASHER WHIRLPOOL WFW97HEDC8 Check unit bellow is faulty ; ordrng 1 WPW10237493 (BELLOW )
Omar S.
DRYER WHIRLPOOL WGD92HEFW1 F4E3 Restricted Air flow dryer is working as designed costumer is having a issue with the vent test it with a dryer airflow tester.SR:7724461402
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRT519SZDM00 Replaced control box and checked ok
Felipe T.
DISHWASHER WHIRLPOOL WDT750SAHBO "Installed door striker into tub assembly and advised customer to correct installation of countertop, floor and dishwasher"
Robert D.
DISHWASHER WHIRLPOOL WDF330PAHB2 Replaced lower spray arm. Upper rack has faulty track stop. Ordering track stop. Snapped pic of letter from whirlpool with model and serial. ; ordrng 1 WPW10082861 (TRACK STOP )
Adrian R.
WASHER AMANA NTW4516FW1 Replace the control board leave working properly.
Adrian R.
MICROWAVE KITCHENAID KCMS1555SWH1 "11/14/19 9:07: AR rspndd 11/13 WED, Replaced defective switch membrane. Unit working as designed."
Clem S.
REFRIG/FREEZER WHIRLPOOL GC5SHAXS02 Defective shaft order part ; ordrng 1 WP2188917 (shaft) and 1 WP2188918 (coupling) and 1 WP2198628 (seal) and 1 WP2317240 (auger-ice) and 1 WP8281164 (screw)
Clem S.
DRYER WHIRLPOOL WED7990FW0 "Replaced parts and clean unit ,test good aqua; used 1 3387610 (BELT ) from stock"
Clem S.
REFRIGERATOR JENAIR JFC2089HEP "Replaced part,test good"
Omar S.
DRYER MAYTAG MGD5630HW0 F3E1 inlet thermistor error stackable unit need two men 2CC; ordrng 1 W11396709 (INLET TERMISTOR) and 1 WP8577274 (thermistor)
Roberto C.
WASHER MAYTAG MVWC416FW1 Normal sound level work as designed
Roberto C.
WASHER WHIRLPOOL WTW4816FW2 Running off balance loads also picture on record using flood safe hoses must be replace it for regular fill hoses no water coming into washer machine
Darren S.
DRYER EL MAYTAG MED5630HW1 Found unit only receiving 124v... needs 220V.... customer instruct to repair
Darren S.
REFRIG/FREEZER WHIRLPOOL MFI2569VEM2 Found power to unit ... unit not coming on ... touch UI .. lites up for a second .. then goes off ... needs main control in rear ...customer instruct .. customer not repairing as of now
Damion M.
WALL OVEN JENN-AIR JJW2430DP03 Check oven and found faulty control console shorted key need panel pls order thank you...; ordrng 1 W11236887 (console)
Darren S.
RANGE WHIRLPOOL WEG515S0FS0 Found knobs missing shaft clips ... adjust and secure knobs .. machine ok
Darren S.
DRYER EL WHIRLPOOL LDR3822PQ3 Found lint filter clogged ... unit is 110v machine ...takes too long to dry ... customer needs 220v .... customer instruct
Darren S.
WASHER WHIRLPOOL WTW4955HW1 error codes F0e4 ..f5e2 ..f5e3 ..f8e1 .. ran diagnostics .. calibrate unit ... customer instruct
Chris H.
REFRIGERATOR KENMORE 4651764511 CH - dispatch info is for a kenmore. Called office to verify and was told that we will not be running this call.
Chris H.
MICROWAVE KITCHENAID KHMS2056SSS4 CH - went over oow charges with customer- customer declined service
Kenly S.
DISHWASHER KITCHEN-AID KDTE254EWH1 install the optical indicator wash and the unit is working fine
Clayton G.
WASHER AMANA NTW4516FW2 Replaced water valve. Found old valve was packed with sediment. Advised Customer that they would have to make provisions and whirlpool would not continue to replace valves due to settlement this is The responsibility of the homeowner to make sure water delivered to the washer is relatively Sediment free.Unit wired to GFI. GFI continues to pop as customer does their wash. No mechanical or electrical defect in washer is found related to electric. Customer advised to upgrade to a solid outlet that goes directly to its own segregated breaker for the washer.
Kenly S.
DISHWASHER WHIRLPOOL WDT920SADM00 install the pump motor and the unit is working fine
Kenly S.
REFRIG/FREEZER WHIRLPOOL n/a check and found that the compressor is defective
Keyel H.
REF S/S 20 CF WHIRLPOOL WRS571CIDM02 Install parts defrost evap check ok.
Kage M.
MICROWAVE KITCHEN AID KMHC319ESS3 Checked and found bad cushion customer wont do repair
Jerel L.
WASHER WHIRLPOOL CAE2743BQ0 Installed new harness. Recalibrated board. Ran test cycle. All functions test ok
Jerel L.
WASHER WHIRLPOOL WFW94HEAW0 Installed new board. Company covering cost due to misdiagnosed. Spoke to billing. Ran cycle. No errors found. Unit check ok
Stoyan S.
WALL OVEN JENN-AIR JJW3830DP03 Replace broken glass All op ok
Darren S.
WASHER MAYTAG MVWC565FW0 Found lid locked ... error codes f5e3 ... door tries to open ... lock wont open ..; ordrng 1 W11116594 (CONTROL ) and 1 W11307244 (LID LOCK)
Felipe T.
DISHWASHER KITCHENAID JDTM404ESS3 Found inlet valve not open all the way
Stoyan S.
DISHWASHER KITCHENAID KDTE334GPS0 Loose connection on the main power line Re connect Test it all op ok
Kage M.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Covered until oct 2021 ...unit seems to not be going into diagnostic ; ordrng 1 WPW10290745 (harns-wire BI METAL ) and 1 WPW10503278 (refer elect cont brd)
Felipe T.
DISHWASHER JENN AIR JDTSS244GS0 "Replaced defective upper rack tracks, adjuster manifold and filters; used 1 W10546503 (ADJUSTER) from stock"
Felipe T.
DISHWASHER JENN AIR JDB9200CWX3 Replaced defective upper rack tracks
George T.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Part installed. Test ok..made sure seals were working ok before leaving the home..
Damian T.
OVEN WHIRLPOOL WFG550S0HW1 Checked and found unit has a defective bake ignitor and spark module ; ordrng 1 W11162730 (SPARK MODULE ) and 1 WP9758079 (igntr-oven)
Paul D.
DISHWASHER WHIRLPOOL KUDR24SEBL3 Installed new parts tested ok
Jerel L.
REFRIGERATOR KITCHENAID KRMF706ESS01 Black door sent. Needs stainless steel. ; ordrng 1 W10815695 (STAINLESS DOOR)
Paul D.
WASHER MAYTAG MVWX655DW1 Installed part low water pressure also hot water temp is cool not hot informed customer must raise water heater
Frank G.
WASHER MAYTAG MVWB765FW1 Replaced parts ordered and checked...ran diagnostics and recalibrated control
Mike D.
WASHER/ DRYER WHIRLPOOL LTG5243DQC Check found no problem with unit at this time operating as design found cust vent clogged up avised to have vent cleaned out unit checked ok
Paul T.
D/WASHER UNDCTR KITCHEN-AID KDTE404DSP0 "Checked unit, unit is operating properly and all test ok. Customer is stating that there is sometimes gunky water in bottom of unit. Unit drain is connected to a garbage disposal . Advised customer that disposal might be backing up and than water will back up into dishwasher. Advised customer of issue and unit test and check ok."
Enerve B.
REFRIG KITCHEN AID KRFC300ESS03 "Installed the parts listed below,very well done."
Paul T.
RANGE MAYTAG MGR7662WQ1 "Checked unit, unit heated up to 350 in normal 10 minute preheat time. Than unit cycled back on properly after slight temp drop. All is working as designed and test ok. Did advise customer that if they are having a ground issue in outlets in apartment, it may cause unit to not spark intermittently and temp will drop. Advised customer to have an electrician check outlets. Customer also stated that if problem persists, she is going to purchase a new unit. Advised to have an electrician check before incase of any issues."
Enerve B.
WALL OVEN IKEA IBS550DS00 "Checked out the oven,founded the failure of the thermal fuse,burned out,long cycle broiled.Installed the thermal fuse from the truck stock,tested ok at 350..; used 1 WPW10545255 ("
Damian T.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Client declined service, said she has an extended warranty on unit. Advised her to contact her service contract provider to have a new workorder dispatched."
Marc M.
RANGE WHIRLPOOL WFG525S0HS Unit checked and tested wrong panel sholdbe the front panel stainless.; ordrng 1 W11026866 (STAINLESS PANEL)
George T.
REFRIGERATOR WHIRLPOOL WRT104TFDT00 Cooling system working ok..good frost on evaporator . Motor working well. Air flow tunnel clear. Returns also clear..doors and seals working perfectly..good temp in freshfood section..around 38 degrees..could not commit to a components failure at this time..
Dennis B.
MICROWAVE WHIRLPOOL KBHS179BSS Db customer declined service said they were expecting top line appliance to service unit
Frank G.
WASHER MAYTAG MVWC415EW0 Water leak through gearcase...needs all parts below2 COUNT ON RETURN; ordrng 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 WPW10006384 (drive belt) and 1 WPW10550173 (cover pulley)
Paul T.
REFRIGERATOR WHIRLPOOL W1TXEMMWT02 "Checked unit, found door warped out and not closing properly, removed door and added spacer on lower hinge and tried to tweak door but is getting worst. Would need new door. Added photos to show top of door space is one finger where at bottom its warped out and space is two fingers. Cabinet of unit may be slightly warped also which may cause new door to not close properly.; ordrng 1 W11023679 (FF DOOR)"
Paul T.
WASHER MAYTAG MVWB765FW3 "Checked unit, found control not working properly, will order and replace; ordrng 1 W11195970 (CONTROL ) and 1 WP353244 (HOSE)"
Dennis B.
REFRIGERATOR MAYTAG MRT118FFFZ01 Db customer canceled said she called maytag
Dennis B.
WASHER WHIRLPOOL WTW4816FW2 Db tested unit unit ran to specs could not duplicate at this time
Frank G.
DRYER - GAS WHIRLPOOL WGD5200TQ0 Needs thermal fuse replaced...replaced defective part and checked ; used 1 3392519 (fuse) from stock
Jesse F.
REFRIG/FREEZER KITCHEN AID KSC24C8EYY02 "Customer had f.f. evaporator, compressor, and dye drier replaced on 1/9/19, stated wasn’t cooling. Unit was unplugged. Plugged in unit, found no leaks @ either evaporator or in compressor compartment. Both evaporators has full frost patterns and good heat to drier. Instruct to wait a week to make sure unit is cooling. At this time all seems normal and to call back if there’s a problem..."
Jesse F.
WINE CELLAR KITCHENAID KUWR304ESS00 "Unit continually vibrating. Found lower base in front sagging, causing vibration(looks like main control board wedge underneath, causing sag, see pictures on SD-Mobile). Called tech line(SR# 7726377209). No adjustments can be made, base not repairable. Transferred to customer care team, instruct customer unit will be exchanged..."
George T.
RAN GS 30 SC MAYTAG MGR6600FZ1 Parts needed. Found broken.. could not remount door back onto chassie.; ordrng 4 WPW10031790 (screw)s and 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Marc M.
RANGE KITCHENAID KSEG700ESS3 Part installed and tested
Jesse F.
REFRIG KITCHEN AID KBSN608ESS01 Adjust crisper drawer...
Marc M.
DISHWASHER WHIRLPOOL WDT720PADM2 Unit tested and checked motor needed to complete repair installed motor from truck stock.; used 1 WPW10671941 (PUMP & MOTOR) from stock
Marc M.
RANGE WHIRLPOOL KECC607BSS01 Unit test and checked discoloration on cook top see pics circles not coming out when cleaned with soap and water.explained to cx without receipt he would be responsible if he wanted glass replaced. Cx states he will call when he locates receipt.
Marc M.
DISHWASHER KITCHENAID KDTE334GPS0 Unit tested cx instructed unit now draining instructed cx to use jet dry or nufinish for better drying results.
Marc C.
MICROWAVE WHIRLPOOL WOC75EC0HS01 Tested unit found in them initial the control panel display; ordrng 1 W11351549 (CONTROL PANEL)
Wayne L.
RANGE WHIRLPOOL KSGG700ESS1 Check unit unit was on celsius change back to normal settings unit working fine
Wayne L.
WASHER WHIRLPOOL WET4024HW0 Check unit instruct customer to get a electrician to repair voltage issues unit not getting proper voltage
Arden D.
WASHER WHIRLPOOL WTW4850HW1 "AD. Checked unit, found off balance error. Recalibrated and ran diagnostics. Unit tested ok. Advised customer on load and cycle selection."
Jesse F.
REFRIG/FREEZER KITCHEN AID KRFF707ESS01 Deli drawer U.I. defective. O&i part...please reschedule before 1:30...; ordrng 1 W11089930 (CONTROL )
Jesse F.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Water reservoir leaking. O&i parts...; ordrng 1 W11168758 (WATER RESERVOIR ) and 1 WPW10341329 (water valve assy), used 1 4373559 (FITTING) from stock"
Arden D.
REF BOT/MT 21CF WHIRLPOOL n/a "AD. Checked unit, found unit unstable due to floor and cabinet. Adjusted leveling legs as best as possible. Advised customer to install shims on rear to compensate for instability at rear. Unit is OK."
Kenny G.
DISHWASHER KITCHEN-AID KDPE234GPS0 Tested heating system on d/w and it worked as designed. Customer instruct on rinse aid and usage.
Frank G.
DRYER WHIRLPOOL WED4815EW1 Use Authorization # WN4VGN4APL1MfrRef # 7726356843UNIT NOT GETTING 240 VOLTS...CUSTOMER NEEDS TO CALL IN A LICENSED ELECTRICIAN
Marc M.
DISHWASHER MAYTAG MDB4949SDZ0 Unit tested and checked unit filling with water however no motor action motor fail order motor and reschedule cx.; ordrng 1 WPW10591570 (PUMP AND MOTOR)
Aris S.
WASHER WHIRLPOOL WFW85HEFW1 "Run unit on service diagnostic, check the pump, unit is working normal at present time"
Karl G.
WASHER WHIRLPOOL MHW6630HC0 KG 11/13 checked washer found water was not draining from tub. Removed front panel cover to access drain pump. Removed object blocking drain pump assm. Unit draining and operating properly. Unit checked ok
Brian H.
RANGE WHIRLPOOL WFG515S0ES1 "Customer claims oven was purchased 2 months ago however they have no proof of purchase and the unit shows a purchase date of 5/2018 in Service Bench, which puts it outside of manufacturers warranty. I Provided an estimate for repair and Customer did not want to pay for the repair and refused to pay the service call as they insisted the oven is in warranty. I asked them again to please provide documents to show that it is less than a year old and they were unable to do so.Parts required for repair: Control WPW10424890 $329.86, panel W11234435 $160.61, harness W11161843 $85.27 , harness W10797422 $67.73, Labor to install $135.00"
Karl G.
WASHER WHIRLPOOL MHW6630HW0 KG 11/13 checked unit through diagnostic mode found F8E1 error code. Fill valve failure. Checked unit through manual test. Cold water valve does not activate in #1 of test. Needs valve; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)
Karl G.
RANGE WHIRLPOOL WFG540H0ES1 KG 11/13 checked unit found burner valve broken. Gas to unit shut off. Needs new manifold assm.; ordrng 1 W10783318 (manifold)
Eric S.
WASHER MAYTAG MHW5400DW0 Found debris in the pump cleared pump unit works ok. Customer has unit in the garage with no heat found ice in the basket advised customer
Eric S.
WASHER WHIRLPOOL WFW6620HW0 Found customer using to much soap also customer has no ground in his outlet advised customer on soap use and loading ran diagnostic no codes. Unit working as designed
Karl G.
WASHER WHIRLPOOL MGD8630HW0 KG 11/13 checked dryer found unit noisy during cycle. Adjusted drum seal unit making less noise but still has rattle noise. ; ordrng 1 W11086656 (motor-drve)
Ken K.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Replaced right side RC door due to the bottom was broken apart
Damian T.
ICEMAKER WHIRLPOOL KUIC15NHZS0 Checked and found unit has a broken sensor harness and faulty water filter. Client said she already has a filter. ; ordrng 1 WPW10485962 (sensor)
Jerel L.
DRYER AMANA NGD4655EW2 Installed new peep plug.all functions test ok
Ken K.
REF S/S 21 CF WHIRLPOOL GSF26C4EXB00 "Not dispensing ice, checked unit found ice chute clogged with ice cleared same tested ok"
Damian T.
WASHER WHIRLPOOL WFW560CHW0 Unable to diagnose unit properly due to small restrictive area. Advised client that he has to remove unit from tight closet for accessibility. Preordering control panel and electronic control due to unit having a non-responsive keypad; ordrng 1 W11322879 (CONTROL UNIT ) and 1 W11325580 (CONSOLE )
Roberto C.
WASHER WHIRLPOOL WTW8040DW4 Not spinning reset control run test ok
Trevor B.
WASHER WHIRLPOOL WTW8500DC1 TB- Unit has seized drain pump. Needs replacement pump.; ordrng 1 W10876600 (DRAIN PUMP.)
Dennis B.
DISHWASHER JENN-AIR JDTSS246GL0 Db unit still popping breaker spoke with fc he will set appointment new appointment to run call with me ; ordrng 1 W11302461 (console)
Clayton G.
DISHWASHER KITCHENAID KDTE104ESS2 Replaced wash motor unit tests ok.standard labor 031600
Clayton G.
WASHER MAYTAG MVWB835DW4 Replaced listed parts. Unit tests ok.
Eric S.
WASHER WHIRLPOOL WFW3090JW0 Found unit not responding to commands. Stack unit need parts and 2 men for further diagnosis and repair; ordrng 1 W11334214 (TIMER) and 1 W11367297 (UI)
Arden D.
REFRIG/FREEZER WHIRLPOOL WRT311FZDB01 AD. Replaced defective door. Unit ok.
Eric S.
WASHER WHIRLPOOL WFW92HEFW0 SR#7726254905 need new dispenser stack unit need 2 men 2count; ordrng 1 W10862190 (DISPENSER ASSY )
Arden D.
REFRIG/FREEZER KITCHEN AID KSSS48FTX03 AD. Replaced defective icemaker. Unit tested ok.
Clem S.
REFRIG/FREEZER KITCHENAID KSSC42QVS02 Wrong motor . Order parts ; ordrng 1 W10205979 (motor)
Mike D.
DISHWASHER WHIRLPOOL WDT780SAEM1 Check found door on dispenser broken replaced dispenser unit checked ok; used 1 W10861000 (DISPENSER) from stock
Ken K.
BEVERAGE CENTER JENN-AIR JUBFL242HM00 Door switch bracket is broken ordered replacement ; ordrng 1 W11359433 (COVER)
Trevor B.
WASHER MAYTAG MVWC400XW0 TB- Unit has failed drive bearings. Needs replacement gearcase assembly. Gave customer estimate for replacement parts and labor. Customer declines repair at this time. Paid service charge $122.57 by cc ref# 1859676836.