Near Spring Valley, NY 10977
Elmer A.
Job Details:
01/31/2020
WASHER WHIRLPOOL WFW5620HW0
Damaged display 2 men 2count; ordrng 1 W11319991 (cntrl-elec)
Near Verona, NJ 07044
Stan F
Job Details:
01/31/2020
DISHWASHER KITCHEN AID KDTM354DSS5
"Found upper tracks came apart replace with updated tracks use s-code s22916; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Near Glen Ridge, NJ 07028
Stan F
Job Details:
01/31/2020
WALL OVEN KITCHEN-AID KEBC107KSS04
Installed thermostat tested ok.
Near Millburn, NJ 07078
Stan F
Job Details:
01/31/2020
RANGE-GAS KITCHENAID KSGB900ESS2
Found upper rack not in all the way causing light to stay on will also shut unit down thinking door is open check unit out all check out ok at this time.
Near East Stroudsburg, PA 18301
Jose R
Job Details:
01/31/2020
RANGE WHIRLPOOL KSDG950ESS1
Hinges and inner door damaged..Also code F2E1 stuck key.; ordrng 2 W10813139 (support)s and 1 W10814133 (bezel-knob) and 1 W10902192 (liner-door) and 1 W10915031 (panl-cntrl) and 2 W11162113 (hinge-door)s
Near Stroudsburg, PA 18360
Jose R
Job Details:
01/31/2020
WASHER WHIRLPOOL WET4024HW0
Code E4 faulty lid lock/switchAllow 3cc on return; ordrng 1 W11371714 (LID LOCK/SWITCH)
Near Henryville, PA 18332
Jose R
Job Details:
01/31/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00
Found faulty freezer light led.; ordrng 1 W11205083 (module)
Near Tobyhanna, PA 18466
Jose R
Job Details:
01/31/2020
WALL OVEN WHIRLPOOL WFG320M0BB2
"Reported safety issue to whirlpool safety team..there system down for updating @ time so was not able to document...found kitchen floor underneath stove discoloring ,damage (see pics)..also found left rear burner switch shorted..; ordrng 1 WPW10548355 (harns-wire)"
Near Franklin Township, NJ 08873
Roberto C
Job Details:
01/31/2020
WASHER WHIRLPOOL WET4027HW0
Replace water valve run diagnostics test check ok no more leaks
Near South Brunswick Township, NJ 08824
Roberto C
Job Details:
01/31/2020
WASHER MAYTAG MVWB835DW4
Reset control inform customer must press start button for more then 3 seconds to start washer ..
Near Chatham, NJ 07928
Ken K
Job Details:
01/31/2020
REFRIGERATOR JENN AIR JF36NXFXDE01
Helper on sealed system
Near South Brunswick Township, NJ 08824
Roberto C
Job Details:
01/31/2020
DRYER MAYTAG MGDB835DW4
Dryer check ok Inform customer must press start button for about 3 seconds to star dryer all check ok
Near Suffern, NY 10901
Elmer A.
Job Details:
01/31/2020
WASHER WHIRLPOOL WFW75HEFW0
Helper complete.
Near Wayne, NJ 07470
Elmer A.
Job Details:
01/31/2020
WASHER MAYTAG MVWC400XW4
Installed gearcase & hub checked operation ok.; used 1 W10528947 (HUB) from stock
Near Hanover, NJ 07981
Ken K
Job Details:
01/31/2020
REFRIG/FREEZER KITCHEN AID KSC24C8EYY02
Not cooling.. checked unit found FC evaporator fan motor not working ordered same; ordrng 1 WP2315549 (FAN MOTOR)
Near Jersey City, NJ 07306
Felipe T.
Job Details:
01/31/2020
DISHWASHER JENNAIR JDB9000CWP2
Ran rinse cycle to break up suds from build up of detergent. Tested unit no leaks
Near Morristown, NJ 07960
Ken K
Job Details:
01/31/2020
REFRIG/FREEZER MAYTAG MRT118FFFM04
"Unit not the frosting properly. Unable to run diagnostics. Ordered main control, harness and defrost thermistor; ordrng 1 W10384183 (THERMISTOR ) and 1 W11177653 (HARNESS) and 1 W11353815 (CONTROL)"
Near Jersey City, NJ 07305
Felipe T.
Job Details:
01/31/2020
OVEN WHIRLPOOL WFG320M0BS3
Replaced defective oven control
Near Franklin Township, NJ 08867
Ken K
Job Details:
01/31/2020
REFRIG/FREEZER WHIRLPOOL WRX986SIHZ00
Led lights are not working. Ordered parts; ordrng 1 W10830288 (LED DRIVE BOARD) and 3 W11205083 (LED MODULE )s and 1 W11239944 (LED MODULE )
Near Tobyhanna, PA 18466
Jose R
Job Details:
01/31/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ03
Found saddle valve not turned all the way open..tested unit all ok
Near Belvidere, NJ 07823
Ken K
Job Details:
01/31/2020
REFRIG/FREEZER WHIRLPOOL WRT318FZDM05
"3 count call.... need loc ring kit to do job..FC not cooling enough, called tech line ran diagnostics all checked ok... ordered compressor ; ordrng 1 W11209866 (COMPRESSOR )"
Near Montgomery, NJ 08502
Jason T
Job Details:
01/31/2020
REFRIG/FREEZER JENN AIR JF36NXFXDE00
Replace evaporator & compressor & thermistor valve vacuum & regas...; used 1 W10667607 (THERMISTOR ) from stock
Near Hillsborough Township, NJ 08844
Jason T
Job Details:
01/31/2020
REFRIGERATOR WHIRLPOOL KFIV29PCMS00
"Made checks” instructed customer food storage, and that they’ll need to manually defrost unit..."
Near Queens, NY 11429
George T
Job Details:
01/31/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Rudyb_5@msn.com send survey to this email address.stuck icebin..with to much ice made...was able to pull bin out... cleared it under hot water...and remounted properly..advised customer to monitor how much ice is made and to shut icemAker off..till it runs out..also installed new filter for customer..
Near New York, NY 10040
Kenly S
Job Details:
01/31/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04
check and found nothing defective in the unit is working fine. the customer needs to replace the water filter
Near Weehawken, NJ 07086
Felipe T.
Job Details:
01/31/2020
RANGE WHIRLPOOL WEE510S0FS2
Cooktop sealant peeling. Ordered cooktop ; ordrng 1 W11040044 (cooktop)
Near Somerville, NJ 08876
Moses D
Job Details:
01/31/2020
OVEN WHIRLPOOL WFG320M0BS3
"Screw for handle came out again, put screw back with thredlocker. Tested ok"
Near Mount Olive Township, NJ 07836
Moses D
Job Details:
01/31/2020
WALL OVEN JENN AIR JJW2430IL00
Replaced vent. Tested ok
Near Elizabeth, NJ 07208
Moses D
Job Details:
01/31/2020
RANGE WHIRLPOOL JGRP430WP02
"Made checks simmer flame would shut off in middle of cooking, cleaned simmer orifice and tested oven temperature. Tested ok"
Near New York, NY 10016
Damian T.
Job Details:
01/31/2020
REFRIG/FREEZER WHIRLPOOL JGS8860BDP
"Replaced oven sensor and bake ignitor, rechecked functions and unit tested ok."
Near New York, NY 10033
Kenly S
Job Details:
01/31/2020
OVEN IKEA IBS550DS00
check and found that the fuse is defective; ordrng 1 WPW10545255 (FUSE )
Near New York, NY 10016
Damian T.
Job Details:
01/31/2020
WASHER WHIRLPOOL WTW6800WB1
"Replaced drain pump, rechecked functions and unit tested ok."
Near Readington Township, NJ 08887
Moses D
Job Details:
01/31/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0
Made checks needs console. Ordering part; ordrng 1 W11192369 (CONSOLE)
Near Franklin Lakes, NJ 07417
Elmer A.
Job Details:
01/31/2020
WASHER WHIRLPOOL WFW8620HW1
Installed dispenser checked operation ok.
Near New York, NY 10012
Adrian R.
Job Details:
01/31/2020
OVEN KITCHENAID KGSK901SSS01
Replace the parts leave working properly.
Near North Brunswick Township, NJ 08902
Moses D
Job Details:
01/31/2020
RANGE WHIRLPOOL KDRP407HSS13
Made checks needs new wire harness. Ordering part ; ordrng 1 4457173 (WIRE HARNESS )
Near New York, NY 10001
Adrian R.
Job Details:
01/31/2020
DRYER EL WHIRLPOOL WED5620HW0
"Check and found that the blower housing was loose. Tighten the housing then run afterwards, leave working properly."
Near New York, NY 10012
Adrian R.
Job Details:
01/31/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"The drain pump that was installed is no good, needs to be replace again.; ordrng 1 W10876537 (drain pump)"
Near New York, NY 10033
Kenly S
Job Details:
01/31/2020
WALL OVEN IKEA IBS550DS00
part installed the unit is working fine
Near Middletown, NJ 07748
Eric P.
Job Details:
01/31/2020
WASHER MAYTAG MVWB835DW3
"Ep-installed new lid lock assy, tested manually in diagnostics. Ran calibration. Started a cycle, locked properly. Machine functions as designed"
Near Atlantic Highlands, NJ 07716
Eric P.
Job Details:
01/31/2020
REFRIGERATOR WHIRLPOOL KRFC300ESS
"Ep-arrived, customer me they contacted -Kirt at community appliance-to cancel the call. No service provided"
Near Atlantic Highlands, NJ 07716
Eric P.
Job Details:
01/31/2020
REFRIGERATOR KITCHEN AID MHW8630HC0
"Ep-installed new valve, adjusted water supply and ran test #12- no water collected in dispenser drawer"
Near Dover, NJ 07801
Frank G.
Job Details:
01/31/2020
WASHER MAYTAG MVWX655DW1
Replaced parts ordered by previous technician and checked...ran diagnostics and recalibrated control
Near Secaucus, NJ 07094
Keyel H
Job Details:
01/31/2020
REFRIGERATOR WHIRLPOOL WRS321SDHV00
Ice maker was turn’t off showed customer how reset light on water filter and how to turn ice maker on/off
Near Weehawken, NJ 07086
Keyel H
Job Details:
01/31/2020
REFRIG/FREEZER JENN-AIR JFC2089BEM01
"System was contaminated, Flush system with nitrogen install parts pull vacuum charge frost pattern check ok."
Near Harrison, NY 10528
Wayne L
Job Details:
01/31/2020
DRYER AMANA NED4655EW1
Check unit pulley idler is broken and pulley MTR was also broken belt was also broken installed new parts unit working fine ; used 1 WP8066184 (PULLEY MTR) from stock
Near Mount Vernon, NY 10550
Wayne L
Job Details:
01/31/2020
WASHER WHIRLPOOL WTW4955HW1
Check unit customer attached a rubber hose unto drain hose rubber hose that was attached is bent and won’t allowed water to drain instruct customer to get a plumber to change rubber hose that is attached to drain hose unit working fine
Near The Bronx, NY 10466
Wayne L
Job Details:
01/31/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00
Check unit ice maker was disconnected reconnect ice make unit working fine
Near Fair Lawn, NJ 07410
Gerry Q
Job Details:
01/31/2020
MICROWAVE WHIRLPOOL WOC75EC0HS02
Unit tested ok power failure due to contruction site
Near New York, NY 10022
Damian T.
Job Details:
01/31/2020
DRYER EL WHIRLPOOL WED5620HW0
"Checked unit, functions and found no issues. Customer education was needed."
Near Manalapan Township, NJ 07726
Vincent D
Job Details:
01/31/2020
REFRIGERATOR WHIRLPOOL KSRS25IHBL00
Vd ice maker finger in run position and no light on optics unit needs ice maker ( 2198597 ) 175 optics 175 trip 117.95 labor 140 tax total 650.51 cust declined at this paid trip 126.21 by cc #
Near Freehold, NJ 07728
Vincent D
Job Details:
01/31/2020
OVEN JENN-AIR JJW2830DS01
Vd tested unit found no issues at this time unit running to specs
Near Flemington, NJ 08822
Jason T
Job Details:
01/31/2020
REFRIG/FREEZER KITCHEN AID KRMF606ESS00
"Replaced defective mullion & harness wire, tested ok..."
Near Florham Park, NJ 07932
Stan F
Job Details:
01/31/2020
WALL OVEN MAYTAG CWG3100AAE29
Installed door hinges ok.
Near Morristown, NJ 07960
Stan F
Job Details:
01/31/2020
COOKTOP JENN-AIR JGC3536GS00
Installed main top ok.
Near Hackettstown, NJ 07840
Stan F
Job Details:
01/31/2020
RANGE WHIRLPOOL MGT8885XB03
Found right rear gas valve stuck replace gas valve tested ok no gas smell.; used 1 WPW10206288 (VALVE-BURNER) from stock
Near New York, NY 10019
Clem S.
Job Details:
01/31/2020
REFRIG/FREEZER WHIRLPOOL KFCO22EVBL1
"Replaced defective ice maker ,test good"
Near New York, Manhattan, NY 10014
Clem S.
Job Details:
01/31/2020
OVEN KITCHENAID KFGD500ESS04
"Arrive on call customer said unit is now working well, operation normal ."
Near Spring Valley, NY 10977
Stoyan S
Job Details:
01/31/2020
RANGE KITCHEN AID KSGB900ESS3
Ck oven themp three cycles Works as designed Maintains 359F at all times
Near River Vale, NJ 07675
Stoyan S
Job Details:
01/31/2020
MICROWAVE JENN AIR KCMS1555RSS2
Replace broken brkt-latch Test it all op ok
Near Woodcliff Lake, NJ 07677
Stoyan S
Job Details:
01/31/2020
RANGE JENN AIR JGS1450FP
Unable to verify customer complaints Unit works as designed
Near Hopatcong, NJ 07843
Stan F
Job Details:
01/31/2020
DISHWASHER WHIRLPOOL WDF330PAHT2
Wrong part customer what a complete bisque control panel came with stainless overlay took picture Lisa will look into it put it on research ; O-emld tckt
Near Old Bridge Township, NJ 08857
Dennis B
Job Details:
01/31/2020
WASHER WHIRLPOOL WFW92HEFU0
Db installed part tested unit unit ran to specs
Near Springfield Township, NJ 07081
Jason T
Job Details:
01/31/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03
"Unplugged evaporator drain, tested ok..."
Near New York, NY 10022
Damian T.
Job Details:
01/31/2020
REFRIGERATOR KITCHEN-AID n/a
Tightened loose freezer door handle+mounting screws. Unit ok.
Near East Brunswick, NJ 08816
Dennis B
Job Details:
01/31/2020
WASHER WHIRLPOOL WFW6620HW0
Db unit has f6 e1 and f6 e2 communication faults unit needs following parts ; ordrng 1 W11319991 (cntrl-elec) and 1 W11322905 (cntrl-elec)
Near Staten Island, NY 10312
Wayne D
Job Details:
01/31/2020
ICEMAKER WHIRLPOOL WUI75X15HZ00
Customer needs water filter
Near New York, NY 10075
Damian T.
Job Details:
01/31/2020
DRYER EL WHIRLPOOL WHD560CHW0
"Replaced vent outlet housing and blower wheel, rechecked functions and unit tested ok."
Near East Brunswick, NJ 08816
Dennis B
Job Details:
01/31/2020
OVEN KITCHENAID KEBS207SBL04
Db broil element is scuffed up unit needs following sr#7727000950; ordrng 1 WP9760774 (elmnt-brol)
Near New York, NY 10128
Damian T.
Job Details:
01/31/2020
KITCHEN KITCHEN AID KUDS30IXWH6
"Replaced vent assembly, rechecked functions and unit tested ok."
Near Pennington, NJ 08534
Trevor B
Job Details:
01/31/2020
DRYER WHIRLPOOL WED94HEXW1
TB- Installed new idler assembly. Tests good. Paid balance $119.06 by cc ref# 1981696919.
Near Hamilton Township, NJ 08690
Trevor B
Job Details:
01/31/2020
WASHER WHIRLPOOL WTW4616FW2
TB- Installed new control and capacitor. Tests good.
Near Hamilton Township, NJ 08690
Trevor B
Job Details:
01/31/2020
RANGE WHIRLPOOL WFG550S0HZ1
TB- No functional issues found at this time.
Near New York, NY 10025
Eddy P.
Job Details:
01/31/2020
DRYER EL WHIRLPOOL WED99HEDW0
Dryer need a new sump pump. Unit is making noise for a short time only when unit drain water; ordrng 1 W10903190 (SUMP PUMP)
Near Brooklyn, NY 11203
Kage M
Job Details:
01/31/2020
WSH FRT/LOAD WHIRLPOOL WFW3090GW
Checked and found the water valve was turned off in the back of the unit removed and turned water on left the unit working as designed
Near Garfield, NJ 07026
Gerry Q
Job Details:
01/31/2020
DISHWASHER KITCHEN AID KDTE254ESS2
Part inside box is diferent ; ordrng 1 W10728863 (dishrack)
Near Brooklyn, NY 11203
Kage M
Job Details:
01/31/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04
Installed all parts and left working as designed
Near Brooklyn, NY 11219
Omar S
Job Details:
01/31/2020
WASHER WHIRLPOOL MHW6630HW0
"Boot clamp came off,Reinstalled test ok..."
Near Brooklyn, NY 11235
Kage M
Job Details:
01/31/2020
DRYER WHIRLPOOL WGD5620HW0
Installed and left working as designed
Near Brooklyn, NY 11236
Kage M
Job Details:
01/31/2020
REFRIGERATOR WHIRLPOOL EVL201NXRQ
Installed and left working as deisgned
Near Brooklyn, NY 11203
Omar S
Job Details:
01/31/2020
WSH FRT/LOAD WHIRLPOOL WFW3090GW
"Water valve were close,open test ok..."
Near Brooklyn, NY 11208
Omar S
Job Details:
01/31/2020
DRYER WHIRLPOOL WGD5600XW1
"Found defective blower wheel and motor,estimate declined paid service charge $128.42#1981759369"
Near New York, NY 10021
Kenly S
Job Details:
01/31/2020
RANGE WHIRLPOOL KGSK901SSS03
I installed the BLOWER and the unit is working well
Near Hillsborough Township, NJ 08844
Roberto C
Job Details:
01/31/2020
WASHER WHIRLPOOL WTW4955HW1
Replace gearcase and drive pulley test ok
Near Berkeley Heights, NJ 07922
Karl G
Job Details:
01/31/2020
OVEN WHIRLPOOL n/a
KG 1/30 installed thermal cutoff. Unit heating and operating as designed.
Near Fanwood, NJ 07023
Karl G
Job Details:
01/31/2020
KITCHEN WHIRLPOOL WOC97EC0HZ01
"KG 1/30 checked unit oven completely dead. Customer states oven made sizzling noise and had burning smell. Electrician was out and stated unit installed improperly and has to be corrected. After proper installation if there’s additional issue customer will contact for service. Spoke to Kim@Safety, arranging for installation to be corrected, whirlpool will contact customer 1-2 days to schedule service. File# 7727024761"
Near Woodbridge Township, NJ 08832
Karl G
Job Details:
01/31/2020
OVEN WHIRLPOOL WFG505M0BS3
KG 1/30 checked unit found control giving F 1 error code. Control failure. Replaced main control. Unit heating and operating as designed
Near New York, NY 10026
Eddy P.
Job Details:
01/31/2020
DRYER EL WHIRLPOOL LDR3822PQ2
"May need motor fan blower seal for drum. ; ordrng 1 279735 (SEALS) and 1 WP696426 (BLOWER) and 1 WPW10448901 (MOTOR ), used 1 349241T (roller) from stock"
Near New York, NY 10026
Eddy P.
Job Details:
01/31/2020
WASHER MAYTAG MHW4200BW2
"Unit needs a new drum bearing ASSY. Unit is making noise ,customer just got a hearing ad (hard of hearing)and notice the coming from unit, leak coming from old hoses I instructed customer to buy new ones. Allow 4 count gas dryer is on top in closet; ordrng 1 W10870752 (STATOR ) and 1 W11253212 (SCREW) and 1 WPW10453673 (ROTOR) and 1 WPW10737541 (TUB ASSY )"
Near Point Pleasant, NJ 08742
Tyler S
Job Details:
01/31/2020
WASHER MAYTAG MVWC465HW2
"F0E4 high temperature during rinse cycle. Customer says clothes not spinning out. Found cold and hot hoses reversed, corrected. Unit should work properly now. Calibrated machine, passed diagnostic test."
Near Queens, NY 11432
Mike D
Job Details:
01/31/2020
RANGE WHIRLPOOL WEG515S0FS2
Replaced parts ordered unit checked ok
Near Howell Township, NJ 07731
Tyler S
Job Details:
01/31/2020
OVEN WHIRLPOOL MGR5775QDB
"Installed ignitor, tests good. Collected remaining balance $178.13 by cc."
Near Highlands, NJ 07732
Eric P.
Job Details:
01/31/2020
WASHER MAYTAG MVWX655DW1
"Ep-installed new control, manually entered “drain” to empty unit. Issue with pressure hose was finally cleared. Ran diagnostics and calibration. Strongly advise running a “clean washer”cycle. Machine functions as designed"
Near Queens, NY 11432
Mike D
Job Details:
01/31/2020
RANGE WHIRLPOOL WEG515S0FS2
Check found no problem with unit no damage to door door opening and closing fine unit checked ok
Near Rahway, NJ 07065
Karl G
Job Details:
01/31/2020
DISHWASHER MAYTAG MDB4949SDM3
"KG 1/30 checked unit found dishwasher drains during wash.main wash motor stills keeps going even though water is drain. Needs new motor, drain and control; ordrng 1 W10906430 (cntrl-elec) and 1 WPW10348269 (drain pump) and 1 WPW10591570 (pump&motor)"
Near Queens, NY 11432
Mike D
Job Details:
01/31/2020
RANGE WHIRLPOOL WEG515S0FS2
Replaced defective parts unit checked ok
Near Linden, NJ 07036
Karl G
Job Details:
01/31/2020
WASHER WHIRLPOOL WTW6500WW1
KG 1/30 checked unit found door hinge broken preventing lid from closing properly. Needs new hinge assm. Console finish bubbling. Advised customer console finish is cosmetic and will not affect operation of washer. Console part # W10200837 not available also. Part discontinued.Ordering hinges for lid; ordrng 2 WP8576780 (hinge)s and 4 WPW10119828 (screw)s
Near New York, NY 10024
Kenly S
Job Details:
01/31/2020
DISHWASHER WHIRLPOOL GU2500XTPS6
parts installed the unit is working well
Near New York, NY 10025
Kenly S
Job Details:
01/31/2020
REFRIG/FREEZER KITCHEN AID KRFC300ESS01
I installed the control harness and the unit is working fine
Near New York, NY 10027
Kenly S
Job Details:
01/31/2020
DRYER WHIRLPOOL WED8000DW4
part installed the unit is working fine