Service History 132

Near The Bronx, NY 10471
Marc M
Job Details: 02/12/2020
DISHWASHER KITCHEN AID KUDS35FXSS3 Unit tested and checked ok over sudsing caused by too much soap .cx instructed and tested ok.
Near Ossining, NY 10562
Marc M
Job Details: 02/12/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Unit tested and checked adjuster replaced and tested ok unit ops well.; used 1 W10712395 (ADJUSTER) from stock
Near Red Bank, NJ 07701
Chris H.
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 CH - found unit with frozen im fill tube. Manually melted and cleared ice from fill tube. Jumped out im - no water. Valve is getting power. Water dispenser functioning normally. Unit needs new duel valve {WPW10420083}; ordrng 1 WPW10420083 (VALVE)
Near Fair Lawn, NJ 07410
Elmer A.
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW9150WW02 Installed control & harness checked operation ok.
Near White Plains, NY 10605
Marc M
Job Details: 02/12/2020
DISHWASHER WHIRLPOOL MDB7749AWW1 Unit tested and checked fuse blown replaced and tested ok used truck stock.; used 1 W10258275 (fuse) from stock
Near New York, NY 10037
Kenly S
Job Details: 02/12/2020
REFRIG/FREEZER WHIRLPOOL ED2KVEXVB01 check and found that the icemaker and the water valve are defective; ordrng 1 W10408179 (WATER VALVE ) and 1 WPW10190965 (ICEMAKER MAKER )
Near The Bronx, NY 10475
Marc M
Job Details: 02/12/2020
RANGE WHIRLPOOL WFG505M0BS3 Part installed unit tested and checked ok
Near South River, NJ 08882
Dennis B
Job Details: 02/12/2020
DISHWASHER KITCHENAID KDTM704ESS3 Db found plastic melted under heater tested unit unit ran to specs
Near Queens, NY 11372
Paul T
Job Details: 02/12/2020
RAN GS 30 SC WHIRLPOOL WFG515S0ES "Called tina to document findings and also spoke with steve at pcr, unit is in bad shape, control melted due to heat from pots and pans and unit top is saturated in oil. Would need new control and other issues are cosmetic and not covered."
Near The Bronx, NY 10462
Marc M
Job Details: 02/12/2020
RANGE WHIRLPOOL WFG510S0AB1 Unit tested throughly and checked ok cx instructed and explained to unit operating to manufacture specs.
Near Lakehurst, NJ 08759
Marc C
Job Details: 02/12/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Tested unit found noisy drain pump remove drain pump and debri inside drain pump making noise I remove the debris tested unit OK advise costumer to scrape dishes before she puts them in dishwasher unit OK working as designed no leaks at time of service
Near Kiryas Joel, NY 10950
Tim S
Job Details: 02/12/2020
WASHER MAYTAG MHW5630HW0 Requires extra man . F8e1 2-count . Found faulty hot water valveAlso found in drain & spin cycle washer in wash modeBrand new unit; ordrng 1 W11316255 and 1 W11316256 (VALVE) and 1 W11316623 (CONSOLE ) and 1 W11322901 (A C U)
Near Red Bank, NJ 07701
Chris H.
Job Details: 02/12/2020
RANGE WHIRLPOOL AER6303MFS2 Ch - installed parts - tests good
Near Monroe, NY 10950
Tim S
Job Details: 02/12/2020
M/W OTR WHIRLPOOL WMH31017HS3 Bad relay; ordrng 1 W10892389 (BOARD)
Near Brooklyn, NY 11230
Paul D
Job Details: 02/12/2020
REFRIG/FREEZER KITCHEN AID KRSF505ESS01 Installed new evap motor need to order dispenser motor ; ordrng 1 W11202789 (motor)
Near Rumson, NJ 07760
Chris H.
Job Details: 02/12/2020
DRYER WHIRLPOOL MGD8630HC1 "CH - dryer is short cycling due to partially restricted vent line - flex lone appears to be crimped between washer drip tray and wall. Advised customer to have vent line replaced with semi-rigid line to correct. Also, dryer drum is hitting rh side panel when in use. Removed top and found large dent in top rear of rh side - rh side panel, rear bracket, and rear panel appear to be dented in that area. Also, there is a large dent in rear of drum under felt pad where drum makes contact with rear bulkhead. To repair, unit would need rh side panel {W11321018}, rear panel {W10487430}, rear bracket {WPW10208382}, drum {W10541657}, 5 job count or 2 techs with a 3 job count. Called techline, sr# 7727117479. Transferred to trade care team, sr# 7727114905. Per trade care, file will be reviewed to determine if unit will be exchanged or repaired. WP will follow up with either the customer or our office depending on the decision."
Near New York, NY 10027
Kenly S
Job Details: 02/12/2020
REF BOT/MT 21CF WHIRLPOOL WRB322DMBM01 check and found nothing defective in the unit is working fine
Near New York, NY 10027
Kenly S
Job Details: 02/12/2020
WASHER MAYTAG MVWC465HW0 reset control
Near New York, NY 10025
Kenly S
Job Details: 02/12/2020
D/WASHER UNDCTR KITCHEN-AID KDFE104DWH1 check and found that the gasket was defective and replace it with a p
Near New York, NY 10025
Kenly S
Job Details: 02/12/2020
REF BOT/MT 18CF WHIRLPOOL WRB119WFBW01 check and found nothing defective in the unit is working fine. the door gets a little hard to open the something somewhat normal
Near New York, NY 10029
Kenly S
Job Details: 02/12/2020
REF T/M 14 CFFF WHIRLPOOL WRT104TFDW00 The customer has a lot of food inside the fridge that does not allow the door to close well and a condensation is created. but the unit was working well
Near New York, NY 10029
Kenly S
Job Details: 02/12/2020
REF BOT/MT 19CF KITCHEN-AID KRBR109ESS00 check and found that the handle was defective replace them with a p
Near South River, NJ 08882
Dennis B
Job Details: 02/12/2020
RAN EL 30 SC WHIRLPOOL WFE540H0ES0 Db put leveler back in unit customer to level unit floor uneven
Near Marlboro Township, NJ 07751
Dennis B
Job Details: 02/12/2020
DRYER WHIRLPOOL WFW6620HW1 Db could not duplicate at this time if cust calls back would need following parts. Switch W11316246. Valve W11316255 valve W11316256 pump W11316609 ad extra job count
Near New York, NY 10027
Eddy P.
Job Details: 02/12/2020
WASHER WHIRLPOOL MAH22PDBWW0 Washer needs a new coin optic sensor but it’s N/A. Customer is going to try to find it online
Near New York, NY 10026
Eddy P.
Job Details: 02/12/2020
DRYER EL WHIRLPOOL LDR3822PQ2 "Replaced motor and blower fan, ran cycle dryer is working properly now"
Near Marlboro Township, NJ 07751
Dennis B
Job Details: 02/12/2020
WASHER WHIRLPOOL WGD6620HW Db adjust clip to stop vibration sound
Near New York, NY 10075
Eddy P.
Job Details: 02/12/2020
WASHER WHIRLPOOL MVWC415EW1 Replaced wire harness ran test washer is working fine. Customer will be bill for the parts labor and trip charge $417.00
Near New York, NY 10022
Eddy P.
Job Details: 02/12/2020
WASHER AMANA NTW4516FW3 Replaced actuator and cam pulley ran test unit is working fine
Near South Brunswick Township, NJ 08810
Robert D
Job Details: 02/12/2020
RANGE WHIRLPOOL WVW51UC0FS2 Could not replace control by myself. Control is accessible but the harness is routed through upper and lower chimney which needs to be removed in order to replace control. 2 men and 2 job count on return. Left part with cust. ; saved tckt
Near Monroe Township, NJ 08831
Robert D
Job Details: 02/12/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Unit is leaking at vent assm. Ordering vent, cap and seal. ; ordrng 1 W11227945 (DEFLECTOR ) and 1 WP8269259 (GASKET) and 1 WPW10329609 (VENT ASSM)"
Near Norwood, NJ 07648
Stoyan S
Job Details: 02/12/2020
DISHWASHER KITCHEN AID KDPE234GPS0 Third level tracks broken Order new; ordrng 1 W10913628 (track) and 1 W10914507 (track)
Near Saylorsburg, PA 18353
Jose R
Job Details: 02/12/2020
OVEN WHIRLPOOL WFE505W0JS0 Unit tested ok..instruct customer on broil temperatures.
Near Roxbury Township, NJ 07836
Jose R
Job Details: 02/12/2020
DRYER GAS MAYTAG LDG8824AAE "Replace defective motor,blower wheel,and belt..tested unit ok"
Near Saylorsburg, PA 18353
Jose R
Job Details: 02/12/2020
RANGE - ELECTRIC KITCHEN AID KFES530ESS2 Install harness ..tested ok
Near New Square, NY 10977
Tim S
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW5620HW0 W11319991. Reset unit If fails pls order touch pad
Near Monsey, NY 10952
Tim S
Job Details: 02/12/2020
DRYER MAYTAG MGD5630HW0 Replaced defective blower from noise
Near Englewood, NJ 07631
Sam C
Job Details: 02/12/2020
REFRIGERATOR JENN-AIR JFC2290VEP8 "Unit failed on inlet valve truck stock part received damage order new inlet valve; ordrng 1 WPW10420083 (INLET VALVE), used 1 WPW10420083 (VALVE-DUAL) from stock"
Near Cranbury Township, NJ 08512
Brian H.
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Diagnosed faulty fan W10846539 and seperator WPW10577864. Order parts.; ordrng 1 WPW10577864 (SEPERATOR)
Near Paramus, NJ 07652
Stoyan S
Job Details: 02/12/2020
MICROWAVE KITCHENAID KCMS2055SSS1 Wrong part received from Sears Part we need is NLA DOOR SS; saved tckt
Near Wayne, NJ 07470
Stoyan S
Job Details: 02/12/2020
RANGE WHIRLPOOL WFG320M0BS3 Glass broke and cntrl melts Order new parts ; ordrng 1 W11105139 (brkt-glass) and 1 W11126814 (CNTRL ) and 1 W11176456 (GLASS DOOR ) and 1 WPW10481433 (nameplate)
Near Livingston, NJ 07039
Frank G.
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW92HEFW0 Helper on job
Near Clinton Township, NJ 08801
Frank G.
Job Details: 02/12/2020
DRYER MAYTAG MEDB766FW0 Unit checked out ok...
Near Mendham, NJ 07945
Frank G.
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW9550WW10 Corrupted ACU and possible UI boards...customer replacing unit
Near South Brunswick Township, NJ 08810
Robert D
Job Details: 02/12/2020
DRYER WHIRLPOOL MGD9700SQ0 Unit had loud idler pulley. Did not have correct pulley to replace. Applied grease and ran unit. Sound did not return. Advised cust to use dryer as normal and if sound returns to call us back. If cust calls back send tech on return with idler pulley part#279640.
Near Union City, NJ 07087
Felipe T.
Job Details: 02/12/2020
RANGE WHIRLPOOL WFG505M0BS3 Trim separated from glass. Ordered outer panel; ordrng 1 W11176456 (OUTER DOOR ) and 1 WPW10481433 (nameplate)
Near Staten Island, NY 10304
Felipe T.
Job Details: 02/12/2020
RANGE WHIRLPOOL WFG320M0BS3 Reinstalled door handle / Checked ok/ ; saved tckt
Near Montvale, NJ 07645
Sam C
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed new boards controls and new thermistor soldering at the spot cycle check dispenser
Near Pennington, NJ 08534
Brian H.
Job Details: 02/12/2020
REFRIG/FREEZER WHIRLPOOL WRS315SNHW01 Replaced parts. Working as designed.
Near Upper Saddle River, NJ 07458
Stoyan S
Job Details: 02/12/2020
DISHWASHER KITCHENAID KDFE204ESS1 Turn DW on for more than 30min No leaks found No error codes Unit works as designed
Near Airmont, NY 10952
Stoyan S
Job Details: 02/12/2020
MICROWAVE KITCHENAID KMHC319ESS3 SR#7727118638Customer complaints is plastic tray melts during convection roast Explained to customer plastic trays are only for MW not for convection Called tech line to confirm
Near Little Falls, NJ 07424
Stoyan S
Job Details: 02/12/2020
OVEN JENN-AIR JMW2427DB00 Replace defective console Test it all op ok
Near Edgewater, NJ 07020
Stoyan S
Job Details: 02/12/2020
RANGE KITCHENAID KDRP407HSS2 Replace defective hinges Test it all op ok
Near North Bergen, NJ 07047
Felipe T.
Job Details: 02/12/2020
RANGE WHIRLPOOL AGR5330BAS3 Adjusted all four burner flame setting which was too high when set to low
Near Jersey City, NJ 07302
Felipe T.
Job Details: 02/12/2020
RANGE WHIRLPOOL WEE745H0FS2 "Replaced defective outer panel, handle, spacer and screws"
Near Newark, NJ 07102
Felipe T.
Job Details: 02/12/2020
RANGE JEN AIR SVE47100B 71002331. Clock. Unit needs clock replaced. Part is no longer available
Near Irvington, NJ 07111
Felipe T.
Job Details: 02/12/2020
OVEN WHIRLPOOL WFE505W0HW1 Reseated infinite switch connections
Near Lebanon, NJ 08833
Jason T
Job Details: 02/12/2020
REFRIGERATOR JENN-AIR JCD2591WES00 "Made checks, found defective control board, ordering part..; ordrng 1 WP2303843 (CONTROL BOARD )"
Near Kearny, NJ 07032
Felipe T.
Job Details: 02/12/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Reseated float switch arm
Near Brooklyn, NY 11213
Damion M.
Job Details: 02/12/2020
WASHER WHIRLPOOL CHW9150GW0 Check washer and found faulty motor control and pump I installed both parts and check left unit working has design...
Near Fairview, NJ 07022
Stoyan S
Job Details: 02/12/2020
COOKTOP KITCHEN AID KCES550HSS Cooktop change color Order new; ordrng 1 W11255351 (COOKTOP )
Near Monroe Township, NJ 08831
Robert D
Job Details: 02/12/2020
OVEN JENN-AIR JJW2430DP02 Replaced console. Checked operations and everything test ok. No further issue.
Near Monroe Township, NJ 08831
Robert D
Job Details: 02/12/2020
M/W OTR WHIRLPOOL WMH31017FS0 Unit had faulty door switch. Replaced with part from stock. Collected trip. No further issue. ; used 1 W11244490 (INTERLOCK) from stock
Near Lyndhurst, NJ 07071
Roberto C
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW75HEFW0 "Needs pump and control f9 e1 pump ,,f3e5 control 2cc; ordrng 1 W11201274 (CONTROL ) and 1 WPW10605427 (pump-water)"
Near Jackson Township, NJ 08527
Robert D
Job Details: 02/12/2020
KITCHEN KITCHENAID KUDS30IXWH1 Replaced console. No further issue.
Near Jackson Township, NJ 08527
Robert D
Job Details: 02/12/2020
DRYER WHIRLPOOL WGD75HEFW0 Restricted airflow fault found. Advised to have vents cleaned.
Near Queens, NY 11362
Kenny G
Job Details: 02/12/2020
DISHWASHER MAYTAG MDB4949SDM3 Cleaned off plastic that melted on heater. Tested heater and all worked perfectly ok.
Near Effort, PA 18330
Jose R
Job Details: 02/12/2020
WASHER MAYTAG MVWC415EW0 Found broken agitator and faulty drive motor (noisy)..; ordrng 1 W10832724 (drive motor) and 1 W10836496 (agitator)
Near Queens, NY 11364
Kenny G
Job Details: 02/12/2020
D/WASHER UNDCTR KITCHEN-AID KDPE234GPS0 Found defective drain pump. Replaced with new pump from stock. ; used 1 W10348269 (PUMP-DRAIN) from stock
Near Middletown, NJ 07748
Vincent D
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Vd installed part tested unit ran to specs
Near Montville, NJ 07082
Stan F
Job Details: 02/12/2020
RANGE - ELECTRIC WHIRLPOOL WFE745HOFS1 Found when temp reach 350 degrees bake goes off but broil element staying on has a bad control board relay sticking.; ordrng 1 W11308431 (cntrl-elec)
Near Shrewsbury, NJ 07702
Vincent D
Job Details: 02/12/2020
WASHER WHIRLPOOL WTW4800XQ4 Vd installed part calibrated tested unit ran to specs
Near Ocean Township, NJ 07755
Vincent D
Job Details: 02/12/2020
WASHER MAYTAG MVWX655DW1 Vd installed part tested unit ran to specs
Near Eatontown, NJ 07724
Vincent D
Job Details: 02/12/2020
WALL OVEN KITCHENAID KEBS109BSS01 Vd installed part tested unit ran to specs collected bal of 167.69 cc #
Near New York, NY 10002
Adrian R.
Job Details: 02/12/2020
RANGE KITCHENAID KGRS206XWH2 Check and found clean off debris from the spark tip leave working properly.
Near Bound Brook, NJ 08805
Jason T
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Made checks” called tech line, instructed to partially seal of L shape vents, set freezer temperatures to maximum, cut styrofoam so that thermistor gets proper airflow. Instructed customer..."
Near Hawthorne, NJ 07506
Sam C
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 called tech line / documented 7727121241 / pictures on file unit with high side by the compressor cut / also wires cut at harness unit can’t be repair also picture shows marks of flood on bottom of unit
Near The Bronx, NY 10465
Jerel L
Job Details: 02/12/2020
WASHER MAYTAG MVWB835DW4 "No error codes found. Instruct cus of proper procedures for unbalanced loads. Found drain hose kinked. Pressed against wall, restricting water from being drained as unit spins. Ran test cycle. All functions test ok"
Near The Bronx, NY 10465
Jerel L
Job Details: 02/12/2020
WASHER WHIRLPOOL WTW4955HW1 Long fill. No fill. Instruct cus both hot and cold valves need to be on in order for washer to fill at the rate it needs too. Unit operating as designed
Near Hanover, NJ 07927
Stan F
Job Details: 02/12/2020
RANGE KITCHENAID KSGG700ESS1 Installed burner tested ok.
Near Montville, NJ 07045
Stan F
Job Details: 02/12/2020
WALL OVEN JENN AIR JGRP548WP01 Installed left side bake igniter tested ok.
Near The Bronx, NY 10452
Darren S.
Job Details: 02/12/2020
REF BOT/MT 24CF WHIRLPOOL WRF555SDFZ08 Install valve .. unable to remove auger motor .. yoke is stuck on ....; ordrng 1 W10309864 (HOUSING) and 1 W11378860 (WASHER)
Near Effort, PA 18330
Jose R
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW5620HW0 Replaced defective bellows..tested ok
Near Polk Township, PA 18333
Jose R
Job Details: 02/12/2020
DRYER WHIRLPOOL WGD49STBW2 Found open thermal cutOff ..replaced with new..tested unit ok..vent ok; used 1 W11050897 (CUTOFF-TML) from stock
Near New York, NY 10022
Clem S.
Job Details: 02/12/2020
REFRIGERATOR JENN-AIR n/a "Defective compressor ,order part ; ordrng 1 134A (R134A) and 1 W10629033 (inverter box) and 1 W10841139 (compressor) and 1 WPW1043759 (FILTER )"
Near Hopatcong, NJ 07843
Ken K
Job Details: 02/12/2020
REFRIG/FREEZER KITCHENAID KRFC704FSS01 "Checked unit very low water pressure when dispensing water, removed filter tested ok, problem is with the filter instructed Customer to replace it"
Near The Bronx, NY 10468
Jerel L
Job Details: 02/12/2020
WASHER MAYTAG MVWX655DW Found cold water off at shut off. Unit runs on cold water rinse. Turned on. Unit check ok
Near Yonkers, NY 10704
Jerel L
Job Details: 02/12/2020
DRYER EL WHIRLPOOL LDR3822PQ2 Installed new roller shafts and rollers. No noise found Unit check ok
Near The Bronx, NY 10466
Jerel L
Job Details: 02/12/2020
WASHER WHIRLPOOL WTW7300DW1 F0e5 f2e1. Explained to cus of loading procedures. Referred to use and care. Cus states unit is ripping clothes. Cannot find anything broken in tub or washplate. All functions test ok. Unit operating as designed.
Near The Bronx, NY 10458
Darren S.
Job Details: 02/12/2020
WASHER MAYTAG MVWB765FW3 Found clutch making ticking noise; ordrng 1 W10734521 (CLUTCH ) and 1 W10754448 (CLUTCH) and 1 W11260238 (ROTOR)
Near Mount Vernon, NY 10550
Jerel L
Job Details: 02/12/2020
RANGE - GAS WHIRLPOOL AGR5330BAW3 Installed new gasket. Unit check ok
Near Monroe Township, NJ 08831
Brian H.
Job Details: 02/12/2020
KITCHEN JENN-AIR JGCP436WP02 Installed parts. Customer is not completely satisfied because middle grate is still up about 1/16” from the adjacent grate (see photo). Unit working as designed.
Near Brooklyn, NY 11204
Wayne D
Job Details: 02/12/2020
REF S/S 21 CF WHIRLPOOL WRS321SDHZ01 "Noise coming from fan while running, sound is part of normal operation all ok"
Near New York, NY 10001
Eddy P.
Job Details: 02/12/2020
DRYER WHIRLPOOL WGD8620HW1 Cabinet was bent due to the delivery tech try to bend back to shape unit is not makings any more noise
Near New York, NY 10011
Eddy P.
Job Details: 02/12/2020
WASHER WHIRLPOOL WFW8620HC1 Replaced door latch. Washer is working fine
Near The Bronx, NY 10455
Darren S.
Job Details: 02/12/2020
WASHER MAYTAG MVWC565FW1 Install parts.. ran diagnostics .. calibrate unit .. machine ok; used 1 W10721967 (CAM) from stock
Near Mount Olive Township, NJ 07828
Ken K
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced ice maker due to error code and leaking water
Near Queens, NY 11361
Kenny G
Job Details: 02/12/2020
DRYER WHIRLPOOL WED99HEDW0 The part that shipped was missing several little parts that are supposed to come in the kit. Only part that came in the bag was the cover. Not the thermal sensor. Checked part number and it’s correct. Not sure if this was a mix up by whirlpool parts. Will re order the same part number. W10834235; ordrng 1 W10834235 (switch)
Near River Vale, NJ 07675
Keyel H
Job Details: 02/12/2020
REFRIGERATOR KITCHENAID KRFF302ESS01 Flush system with nitrogen install parts pull vacuum charge frost pattern check check ok.; used 1 876764 (VALVE) from stock
Near New York, NY 10065
Damian T.
Job Details: 02/12/2020
REFRIGERATOR WHIRLPOOL WRB329DMBM00 Checked and found unit has a defective electronic control board. ; ordrng 1 WPW10503278 (refer elect cont brd)