Near Brooklyn, NY 11209
Wayne D
Job Details:
12/20/2019
REFRIGERATOR WHIRLPOOL KRFC300ESS03
Leveled feet
Near Brooklyn, NY 11223
Wayne D
Job Details:
12/20/2019
REFRIGERATOR WHIRLPOOL KRFF507HPS00
Tighten handles
Near Sea Girt, NJ 08750
Tyler S
Job Details:
12/20/2019
REFRIG/FREEZER KITCHENAID KRSC503ESS01
Installed user interface and power supply board. Still not working. Called tech-line for THIRD time. Found broken wiring to bucket switch. Needs a new freezer door. SR#7726690072 Two men needed on return.; ordrng 1 LW10728959 (DOR-FIP)
Near New York, NY 10021
Eddy P.
Job Details:
12/20/2019
DRYER WHIRLPOOL WGD4850BW2
Dryer vent is blocked needs toBe cleaned out dryer is working fine
Near Queens, NY 11105
Enerve B.
Job Details:
12/20/2019
WASHER WHIRLPOOL WTW5800BW0
"Checked out the washer,founded the failure of the parts listed below,not working right,will order.; ordrng 1 W10528947 (HUB,DR) and 1 W10780044 (DAMPER,ASSY,KIT) and 1 WP8533953 (SCREW) and 1 WPW10215115 (IMPELLER) and 1 WPW10402178 (RETAINER)"
Near New York, NY 10025
Eddy P.
Job Details:
12/20/2019
DRYER MAYAG LSG7804AAE
Customer concern about vent being blocked Customer paid trip charge by CC.
Near New York, NY 10027
Eddy P.
Job Details:
12/20/2019
WASHER WHIRLPOOL WTW5000DW2
Hot water and cold reverse and hot water valve is damaged. Instructed customer
Near Brooklyn, NY 11236
Kage M
Job Details:
12/20/2019
OVEN WHIRLPOOL RBD245PRQ00
Customer is stating they have a contract ; snapped 1 QuickPics
Near New York, NY 10032
Eddy P.
Job Details:
12/20/2019
WASHER/ DRYER WHIRLPOOL WET4124HW0
"Suspension came off in the delivery, reinstalled washer is working fine now"
Near Manasquan, NJ 08736
Tyler S
Job Details:
12/20/2019
RANGE KITCHEN AID KSIB900ESS1
"Installed parts, tests good."
Near Brooklyn, NY 11209
Kage M
Job Details:
12/20/2019
DISHWASHER WHIRLPOOL WDF520PADM7
installing wire harness noticed a bad control; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor)
Near Belvidere, NJ 07823
Stan F
Job Details:
12/20/2019
RANGE WHIRLPOOL WFG515SOES1
Found surface burner lites sometime need new upd; ordrng 1 W10881749 (cap-burner) and 1 WPW10333842 (igntr-oven) and 1 WPW10424890 (cntrl-elec)
Near Spring Lake, NJ 07762
Tyler S
Job Details:
12/20/2019
RANGE WHIRLPOOL WFC310S0EW4
Found unit working as designed at this time.
Near Belmar, NJ 07719
Tyler S
Job Details:
12/20/2019
WASHER WHIRLPOOL WFW92HEFC0
"Installed all parts, tests good. Advised to load load and go cartridge with detergent and make sure it doesn’t fill with water."
Near Farmingdale, NJ 07727
Tyler S
Job Details:
12/20/2019
WALL OVEN WHIRLPOOL GBD307PRB01
"Took 3 high and low temperatures in upper oven, cycling perfectly. Customer says her cream cheese pound cake came out raw on the bottom set at 350 for an hour. Says she been making this recipe for years. Unable to replicate an issue with how even is cycling. Collected $122.57 by card. Showed customer how to calibrate oven higher as well. May be some sort of bakeware issue or rack position ect."
Near Queens, NY 11101
Enerve B.
Job Details:
12/20/2019
COOKTOP - GAS JENN AIR JGC8430CDS11
"Checked out the cooktop,founded the failure of the loose power from the outlet.Adjusted the power cord,tested ok,paid only the s/c 114.95+tx=125.15."
Near Brooklyn, NY 11211
Enerve B.
Job Details:
12/20/2019
LAUNDRY WHIRLPOOL MVWP575GW0
"Checked out the washer,founded the failure of the drain pump,improper drain hose installation,off balance tub,improper loaded.Reinstalled the drain hose,cleared the pump,the console and recalibrated,tested ok"
Near Brooklyn, NY 11230
Paul D
Job Details:
12/20/2019
RANGE JENN-AIR JGRP436WP02
Checked unit no spark to bake and broil will order ; ordrng 1 WPW10145531 (cntrl-elec) and 1 WPW10464535 (cntrl-elec) and 1 WPW10475147 (module-spk) and 1 WPW10511278 (module-spk)
Near Brooklyn, NY 11207
Kage M
Job Details:
12/20/2019
WASHER AMANA NTW4516FW3
Checked and found Unit had an F8E1 era code indicating long fill. Checked and found water line kinked Fixed the kink ran the unit on Test mode to find everything working as designed no further repairs went over proper soap dosage and proper loading instructions no proper usage no further repairs
Near Brooklyn, NY 11213
Paul D
Job Details:
12/20/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Found harness to ice maker tab broken off of repaired tested ok
Near Clifton, NJ 07012
Eric S.
Job Details:
12/20/2019
WASHER WHIRLPOOL MVWB766FW1
Found f3e2 code need valve ; ordrng 1 W11172234 (VALVE ASSY)
Near Brooklyn, NY 11210
Paul D
Job Details:
12/20/2019
REFRIGERATOR JENN-AIR JS48NXFXDE01
Checked unit found temp too cold in ref section adjusted temp to 40 customer had on 38 .if cust has problem customer will call back
Near Brooklyn, NY 11210
Paul D
Job Details:
12/20/2019
RANGE WHIRLPOOL WFG231LVS1
Checked unit found bake ignitor bad replaced tested ok ; used 1 W10918546 (IGNTR OVEN) from stock
Near Brooklyn, NY 11225
Paul D
Job Details:
12/20/2019
WASHER WHIRLPOOL WFW5620HW0
Checked unit code oversubscribed explain to customer to use less detergent .
Near Brooklyn, NY 11209
Paul D
Job Details:
12/20/2019
DISHWASHER IKEA IUD7555DS3
"Tighten nut around water level switch if unit starts leaking please send out wpw10195039,w10873429,wp8531743."
Near Brooklyn, NY 11230
Paul D
Job Details:
12/20/2019
RANGE WHIRLPOOL WFG505MOBW0
Installed new outer door glass . Tested burners found front left burner weak . Advised customer .
Near Long Valley, NJ 07853
Efrain R.
Job Details:
12/20/2019
DISHWASHER KITCHEN AID KDPE234GPSO
Replace console still not working per support to replace it.called tech support and replace brd ; ordrng 1 W11305303 (CONTROL)
Near Brooklyn, NY 11235
Paul D
Job Details:
12/20/2019
D/WASHER UNDCTR WHIRLPOOL WDTA50SAHZ0
Installed all parts. Tested ok
Near Brooklyn, NY 11223
Paul D
Job Details:
12/20/2019
WASHER WHIRLPOOL WTW4616FW2
Advised cust how to do loads tested ok .
Near Fairfield, NJ 07004
Efrain R.
Job Details:
12/20/2019
RAN GS 30 SC KITCHEN-AID KGRS306BSSO
Oven does reach temp however weak reingntion .causing gas smell need autho. Oven burner was replace and oven sensor. Needs oven spark ignition module.; ordrng 1 WPW10331686 (SPARK MODULE )
Near Kinnelon, NJ 07405
Efrain R.
Job Details:
12/20/2019
DISHWASHER WHIRLPOOL KOUD01FLBL5
Dior keeps poping openand cant start unit ordering stike and strike if that doesn’t work needs tank and liner; ordrng 1 819830 (LATCH) and 1 WP8574157
Near Hanover, NJ 07927
Efrain R.
Job Details:
12/20/2019
RAN GS 30 SC KITCHEN-AID KFGG500ESS2
Replace new control and oven sensor ok
Near Long Valley, NJ 07853
Efrain R.
Job Details:
12/20/2019
D/WASHER UNDCTR WHIRLPOOL WDF750SAYW2
Replace latch with strike ok also replace all lower rack rollers ok .before going to customer home pick up pts at tribles rollers and latch assy.took pic of inv
Near Hardwick Township, NJ 07825
Clayton G.
Job Details:
12/20/2019
DISHWASHER MAYTAG MDB8959SFE4
Replaced panel and control. Unit tests ok
Near Paramus, NJ 07652
Sam C
Job Details:
12/20/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ04
Removed dispenser cover check micro switch reinstalled ice bin check ice and water dispenser
Near Linden, NJ 07036
Roberto C
Job Details:
12/20/2019
WASHER WHIRLPOOL WTW4800XQ4
Replace latch run test ok
Near Kinnelon, NJ 07405
Efrain R.
Job Details:
12/20/2019
DRYER WHIRLPOOL GEW9250PW1
Needs rollers idler pulley cust will buy new since washer need tub bearing job.
Near Hillside, NJ 07205
Arden D.
Job Details:
12/20/2019
DRYER WHIRLPOOL PYG2300AWW
"AD. Checked unit, found faulty motor, blower wheel, timer, rollers, clamp and pully. Ordering parts.; ordrng 1 31001317 (BLOWER WHEEL ) and 1 LA-1008 (ROLLERS ) and 1 W10410996 (MOTOR ) and 1 WP31001344 (PULLY ) and 1 WP31297 (CLAMP) and 1 WP53-1810 (TIMER )"
Near Harrison, NJ 07029
Arden D.
Job Details:
12/20/2019
WASHER WHIRLPOOL WFW75HEFW0
"AD. Checked unit, found faulty drain pump. Ordering pump. Collected $122.57 via ccd.; ordrng 1 WPW10605427 (PUMP.)"
Near Newark, NJ 07107
Arden D.
Job Details:
12/20/2019
WASHER WHIRLPOOL WTW5000DW3
AD. Replaced defective actuator. Also found faulty latch. Ordering latch.; ordrng 1 W11307244 (LATCH )
Near Montville, NJ 07045
Gerry Q
Job Details:
12/20/2019
DISHWASHER WHIRLPOOL KUDS02FRSS1
Soap dispenser replaced from truck stock unit tested ok; used 1 WPW10224430 (DISPENSER) from stock
Near Madison, NJ 07940
Gerry Q
Job Details:
12/20/2019
MICROWAVE JENN-AIR JMDFS24GS0
Line fuse replaced unit tested ok; used 1 W10422951 (FUSE-THRML) from stock
Near West Orange, NJ 07052
Gerry Q
Job Details:
12/20/2019
COMPACTOR KITCHEN AID KUCS03FTPA0
Switch off and switch directional replaced tested ok
Near South Orange, NJ 07079
Arden D.
Job Details:
12/20/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM
AD. Replaced defective fill tube. Unit tested ok.
Near Cedar Grove, NJ 07009
Gerry Q
Job Details:
12/20/2019
DISHWASHER KITCHENAID KDTM354DSS4
Unit power reset unit tested ok Tech advised customer that there was suds in the water customer provide creditCard number over the phone but babysitter refuse to sign
Near Belleville, NJ 07109
Arden D.
Job Details:
12/20/2019
MICROWAVE KITCHENAID KOCE500ESS07
AD. Assisted with repair. Unit tested ok.
Near Belleville, NJ 07109
Felipe T.
Job Details:
12/20/2019
MICROWAVE KITCHENAID KOCE500ESS07
Replaced defective magnetron and inverter
Near Berkeley Township, NJ 08721
Marc C
Job Details:
12/20/2019
WASHER MAYTAG MVWB835DW3
Tested unit Found code in diagnostics for a thermistor and water valve also gearbox make a noise cannot remove bolts to get stater and rotor off seized need listed part below 2 CC on return ; ordrng 1 W10752189 (screw) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor) and 1 W11165546 (WATER VALVE)
Near Newark, NJ 07112
Felipe T.
Job Details:
12/20/2019
MICROWAVE WHIRLPOOL WMH31017HS3
Removed broken surface bulb for customer to replace
Near Staten Island, NY 10305
Felipe T.
Job Details:
12/20/2019
RANGE KITCHENAID KSGG700ESS1
Adjusted burner knob to proper position
Near Staten Island, NY 10304
Felipe T.
Job Details:
12/20/2019
DISHWASHER WHIRLPOOL WDT750SAHW0
Reset control board and disabled control lock
Near Staten Island, NY 10314
Felipe T.
Job Details:
12/20/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Reinstalled dispenser spring
Near Middle Smithfield Township, PA 18424
Jose R
Job Details:
12/20/2019
WASHER MAYTAG MHW3505SW
Replaced defective trap..testedunit ok
Near East Stroudsburg, PA 18302
Jose R
Job Details:
12/20/2019
RANGE WHIRLPOOL WEG515S0FS2
Replaced defective control console..tested ok
Near East Stroudsburg, PA 18302
Jose R
Job Details:
12/20/2019
COOKTOP WHIRLPOOL G7CE3635XS01
Sr# 7726690504Asper techline and user and care manual page 7.stated warming zone element does not glow nor intended for cooking food..unit tested ok
Near East Stroudsburg, PA 18301
Jose R
Job Details:
12/20/2019
WASHER WHIRLPOOL WFW5620HW0
"Found a code F0E2 checked for leaks as per service pointer..found no leaks,ran a normal cycle,found no leaks..Instruct customer reduce detergent amount..Is"
Near Lacey Township, NJ 08731
Marc C
Job Details:
12/20/2019
MICROWAVE WHIRLPOOL WOC54EC0HS03
Assist tech with a 2 man job wall oven installed door switches
Near Holmdel, NJ 07733
Dennis B
Job Details:
12/20/2019
WALL OVEN JEN AIR JJW2430IL00
Db call canceled unit wasn’t accessible ; saved tckt
Near Toms River, NJ 08755
Marc C
Job Details:
12/20/2019
WASHER WHIRLPOOL MVWB765FW2
Customer education one customer tries to start units he press the start button once as instructions say under the button press and hold to start I tested unit OK working as designed
Near Toms River, NJ 08757
Marc C
Job Details:
12/20/2019
DISHWASHER WHIRLPOOL WDT970SAHV0
Dishwasher is dead I tested voltage to dishwasher customer has issues with breaker or fuse box no line voltage going to unit advise customer to have electrician inspect fuse box outlet box behind dishwasher and cord
Near Toms River, NJ 08753
Marc C
Job Details:
12/20/2019
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00
Tested unit found unit has sealed system leak no frost pattern as per customer Lowes is going to exchange the unit
Near Middletown, NJ 07748
Dennis B
Job Details:
12/20/2019
DISHWASHER KITCHENAID KDFE104DWH2
Db unit needs following part cant get into diagnostics unit needs following parts ; ordrng 1 W10854215 (cntrl-elec) and 1 WPW10537335 (panel-cntl) and 1 WPW10653840 (door latch)
Near Aberdeen Township, NJ 07747
Dennis B
Job Details:
12/20/2019
MICROWAVE WHIRLPOOL WMH53521HZ3
Db unit not heating needs following parts once unit is down will be able to properly diagnose ; ordrng 1 MICROCART and 1 W10818686 (magnetron) and 1 W10850446 (capactr-mg) and 1 W10864741 (thrmst-fix) and 1 W10880342 (transformr) and 1 W11109701 (motor-fan)
Near Ocean Township, NJ 07755
Eric P.
Job Details:
12/20/2019
OVEN WHIRLPOOL JGW8130ADW
"Ep-Installed new oven sensor. Tested oven @200°- unit reached temp, meter agreed. Cycled twice maintained 203° average"
Near Deal, NJ 07723
Eric P.
Job Details:
12/20/2019
REFRIG/FREEZER WHIRLPOOL EL88TRRWS01
"Ep-Installed new compressor and drier. Pulled vacuum and bubble checked all visible connections-no leaks. Held vacuum (-20L/0H), charged to spec. Pressures of 0L/150H, discharge line is heating, compressor and drier are warming slowly"
Near Queens, NY 11420
Paul T
Job Details:
12/20/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04
Installed new icemaker on unit and all test and check ok. Did notice that water was slightly blue indicating that copper line is corroding from inside. Advised customer to have water line in home replaced to prevent this issue.
Near Middletown, NJ 07748
Dennis B
Job Details:
12/20/2019
OVEN JENN-AIR JGRP436WP01
Db tested unit unit ran to specs could not duplicate at this time customer paid trip
Near Middletown, NJ 07748
Dennis B
Job Details:
12/20/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ03
Db adjusted compressor to stop vibration in compressor Sound did stop at-this time
Near Old Bridge Township, NJ 08857
Vincent D
Job Details:
12/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Vd found leak on ff evaporator(W11116006) and dye drier (WPW10143759) and nitrogen needs 3 ext time ; ordrng 1 NITROGEN and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)
Near Old Bridge Township, NJ 08857
Dennis B
Job Details:
12/20/2019
DRYER GAS WHIRLPOOL WGD85HEFW0
Db cleared lint out of blower fan tested unit unit ran to specs
Near Old Bridge Township, NJ 08857
Dennis B
Job Details:
12/20/2019
WASHER WHIRLPOOL WTW4855HW1
Db tested unit unit ran to specs hot water was off had long fill code
Near Middletown, NJ 07748
Vincent D
Job Details:
12/20/2019
REFRIG/FREEZER WHIRLPOOL WRF535SWHZ00
Vd installed part pulled vac 0-28 held 10 min charged with 5 ozs gaiges read 2/150 unit began cooling advised cust to give 24 hrs before loading
Near Tinton Falls, NJ 07724
Vincent D
Job Details:
12/20/2019
WASHER MAYTAG MVWX655DW1
Vd cust states they are a lowes service Contrant advised them that they need to get call dispatched as a lowes contract
Near Colts Neck, NJ 07722
Vincent D
Job Details:
12/20/2019
ICEMAKER KITCHENAID KUIX505ESS1
Vd installed part tested unit ran to specs unit began a layer of ice
Near Tinton Falls, NJ 07724
Vincent D
Job Details:
12/20/2019
DRYER WHIRLPOOL WGD8500DC3
Vd found unit flashing with a random pattern unit needs user interface ( W11158455) 165 control (WPW10739350) 160 trip 114.95 labor 135 tax total 613.04 called tech made report of my finding was advised to advise cust that unit needs to be on a dedicated line and can not be installed till cust does so Bill trip to wnuj5nufl1Ref # 772668994
Near Colts Neck, NJ 07722
Vincent D
Job Details:
12/20/2019
RANGE JENN-AIR JGRP548HL00
Vd cust has 2 issues first there is a 1/4 difference between the left panel and where the trim is took pic and that the large door is scratched advised cust that its out of 30 day cosmetic and cust advised that they told thornberrys about it right away they are calling thornberrys and trying to get a cosmetic concession unit will need door (W11315557) the other issue cust will pull unit out so we can see if we can fix the gap cust will call office when they get concession #
Near Yorktown Heights, NY 10598
Marc M
Job Details:
12/20/2019
OVEN WHIRLPOOL KODE500ESS02
Parts installed w10801665 wrong part sent please send correct part 2man job unit must be removed to repair.;
Near Marlboro Township, NJ 07751
Vincent D
Job Details:
12/20/2019
RANGE KITCHENAID KDRS467VSS05
Vd installed part tested unit ran to specs
Near Brooklyn, NY 11218
Wayne D
Job Details:
12/20/2019
REFRIGERATOR MAYTAG MFI2269FRW01
Replaced thermistor
Near Queens, NY 11004
Kenny G
Job Details:
12/20/2019
WASHER WHIRLPOOL WTW4800XQ
Unit needs new shifter and main control. Will order. ; ordrng 1 W10296052 (cntrl-elec) and 1 WPW10006355 (actuator)
Near White Plains, NY 10603
Marc M
Job Details:
12/20/2019
DISHWASHER KITCHENAID KDPE234GPS0
Raised feet on unit explained and showed cx leaking stoped
Near Franklin Township, NJ 08873
Moses D
Job Details:
12/20/2019
COOKTOP JENN AIR JEC8430ADS
Replaced right front infinite switch and 2 knobs. Tested ok
Near Sea Bright, NJ 07760
Eric P.
Job Details:
12/20/2019
REFRIGERATOR KITCHENAID KSSC48QVS06
Ep-unit is not producing ice. Emitter is flashing twice-failed emitter board. Ordering (1) W10757851 optic bd set ref; ordrng 1 W10757851 (optic bd set ref)
Near West Long Branch, NJ 07764
Chris H.
Job Details:
12/20/2019
DISH WASHER KICTHEN AID n/a
CH - customer states they canceled service with WP
Near Queens, NY 11004
Kenny G
Job Details:
12/20/2019
DRYER WHIRLPOOL WGD6620HW0
When I arrived at customers home the dryer was not hooked up at all no gas line no venting no power. I explained to customer we do not install appliances nor do we run gas lines. They have to properly install the unit then we can test for operation.
Near Oceanport, NJ 07757
Chris H.
Job Details:
12/20/2019
DISHWASHER WHIRLPOOL KDTE334GPS0
CH - installed new upper rack adjusters - tests good
Near The Bronx, NY 10456
Marc M
Job Details:
12/20/2019
RANGE WHIRLPOOL WFG510S0AW
Cleared burner unit working well all four burners working well.
Near New York, NY 10009
Adrian R.
Job Details:
12/20/2019
WASHER WHIRLPOOL WTW4816FW1
Replace the parts leave working properly.
Near New York, NY 10065
Damian T.
Job Details:
12/20/2019
WASHER WHIRLPOOL WFW6620HW0
Checked and found unit has a broken bellow clamp and torn bellow. ; ordrng 1 W11266654 (clamp) and 1 W11314648 (bellow)
Near Staten Island, NY 10303
Jesse F
Job Details:
12/20/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM00
Replaced seized evaporator fan motor...; used 1 WP2315539 (EVAP FAN) from stock
Near Phillipsburg, NJ 08865
Stan F
Job Details:
12/20/2019
DISHWASHER WHIRLPOOL WDT790SAYM0
Found wash motor making noise impeller broken.gave customer est for repair.
Near Red Bank, NJ 07701
Eric P.
Job Details:
12/20/2019
LAUNDRY WHIRLPOOL MGDB765FW
"Ep-Installed new wheel and motor, tested. Machine functions as designed"
Near Staten Island, NY 10305
Jesse F
Job Details:
12/20/2019
REFRIG/FREEZER WHIRLPOOL EV160NZTQ00
Found drain iced and steamed clear...
Near Brooklyn, NY 11205
Damion M.
Job Details:
12/20/2019
M/W OTR WHIRLPOOL WMH78019HZ0
Check microwave and found burnt canopy / wave cover due to grease got on to it ...; ordrng 2 W11197783 (covr-inlet)s
Near Bloomfield, NJ 07003
Gerry Q
Job Details:
12/20/2019
RANGE KITCHENAID KSDG950ESS1
Control panel replaced tested ok
Near Fair Lawn, NJ 07410
Gerry Q
Job Details:
12/20/2019
DISHWASHER JENN-AIR JDB8500AWX3
Glass inside drain pump tech cleaned unit tested ok
Near Flemington, NJ 08822
Jason T
Job Details:
12/20/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00
"Replaced defective drain assembly, tested ok..."
Near Tenafly, NJ 07670
Keyel H
Job Details:
12/20/2019
REFRIG/FREEZER JENN AIR JS48NXFXDW05
Install door.
Near Paramus, NJ 07652
Keyel H
Job Details:
12/20/2019
REFRIGERATOR KITCHENAID KBSD602ESS01
Install parts find loose wire on one of the main connector.
Near Manchester Township, NJ 08759
Robert D
Job Details:
12/20/2019
RANGE WHIRLPOOL MGR6600FZ1
Unit has faulty bake electrode. Ordering electrode. ; ordrng 1 WP9758079 (BAKE ELECTRODE )