Local Reviews
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Eric P.
DRYER WHIRLPOOL HYG3460AWW "Ep- Unit has bad roller and glides. Ordering (1) 12002126 reinforcement brace/glide, (1) LA-1008 kit-roller; ordrng 1 12002126 (REINFORCEMENT BRACE/GLIDE) and 1 LA-1008 (KIT-ROLLER )"
Eddy P.
DRYER MAYTAG MLG2000AWW Replaced main and timer unit is working fine
Eric P.
M/W OTR WHIRLPOOL WMH31017HS2 "Ep-unit does not power up, confirmed 120vac at outlet, thermal fuse is good. No voltage at board- EP1-1/EP1-4 v 0vac. Ordering (1) W10892389 cntrl-elec, (1) W10422269 filter, (1) 2nd man, (1) extra time; ordrng 1 W10422269 (FILTER) and 1 W10892389 (CNTRL-ELEC)"
Vincent D.
DISHWASHER MAYTAG MDB4949SDH3 Vd ran diag found unit had multiple codes f3e2 unit needs sensor (W11084121) 35 a f8e3 control (W10906430) 200 drain pump (WPW10348269) 75 trip 114.95 labor 135 tax total 597.05
Edwin M.
RANGE WHIRLPOOL WFG525S0HS1 Unit tested as designed
Clem S.
DRYER WHIRLPOOL WED9290FC0 "Found to ground from compressor and overload ,order part ; ordrng 1 W10834235 (switch) and 1 W11038309 (cntrl-elec)"
Jerel L.
REFRIG/FREEZER MAYTAG MFI2269VEM10 Tested water pressure. Proper water pressure. I.m cycles. Found hollow ice cubes needs valve. Spoke to butch at techline. SR# 7724760763; ordrng 1 67006322
Gerry Q.
RANGE JENN-AIR JGRP548WP01 Unit need new hinges; ordrng 1 WPW10269201 (hinge-door) and 1 WPW10269202 (hinge-door)
Paul D.
MICRO OVEN TOP WHIRLPOOL CMO WMH31017FS2 "Send 2 man on return Installed parts need adfitional parts ; ordrng 1 W10422269 (LINE FILTER ), used 1 W10727360 (SWITCH), and 1 WP8206419 (INTERLOCK) from stock"
Kenny G.
WASHER MAYTAG MVWC700VW1 Replaced inlet valve problem solved.
Kenny G.
REFRIGERATOR KITCHENAID KRFF507HBS00 Customers complaint is related to water mains being replaced in all of queens causing filters to clog up a lot sooner then they should. Not a defect on product. Unit working as designed
Kenny G.
REF BOT/MT 18CF WHIRLPOOL n/a Adjusted freezer door to resolve door not closing issue.
Kyron G.
WASHER WHIRLPOOL WTW8540BW1 Installed/replaced parts. Parts were faulty. Dispensers were clogged. Unit checks ok. Customer instruct on usage.
Michael I.
WASHER MAYTAG MVWC415EW1 Replaced hub. Check ok.
Kyron G.
DISHWASHER WHIRLPOOL WDF760SADM0 Unit checks ok at time of service. Ran unit through test mode. No errors found. Advised customer to monitor and call back if problem continues.
Paul T.
DISHWASHER KITCHENAID KUDS25SHBL1 "Checked unit, found lights coming on when unit is off, control and latch issue found, advised customer of issues and she did not want any repair done on it due to age, purchased in 2000."
Michael I.
DRYER - GAS WHIRLPOOL WGD4800XQ4 No noise at this time
Dennis B.
WASHER MAYTAG MVWC565FW1 Db unit needs control power going in not coming out ; ordrng 1 W11162438 (cntrl-elec)
Vlad C.
WASHER WHIRLPOOL WTW4816FW2 Apt. # H. Repaired/Secured water valve. Inspected for proper function. Working fine now.
Moses D.
OVEN WHIRLPOOL JGRP536WP02 Error F1E1 ordering parts; ordrng 1 W10888661 (CNTRL ELEC) and 1 WPW10464535 (CNTRL ELEC)
Vincent D.
LAUNDRY MAYTAG MVWX655DW1 Vd installed part tested unit ran to specs
Jerel L.
REFRIG/FREEZER AMANA ABB1924BRM00 Installed thermistor. Board was not user interface and not needed. Unit checked ok
Elmer A.
WASHER MAYTAG MVWX655DW1 Installed hub kit & washplate checked op.ok.
Elmer A.
WASHER WHIRLPOOL WFW9550WW00 Cracked dispenser part NLA.
Eddy P.
WASHER MAYTAG MVWX655DW1 Need to reorder main board and motor unit is still not working ; ordrng 1 W10913953 (actuator) and 1 W11116592 (cntrl-elec) and 1 W11158831 (CAP) and 1 W11283592 (MOTOR)
Kyron G.
COOKTOP WHIRLPOOL WCG51US0DW00 Needs 2 men to properly check unit. Screws on burner heads are rusted. Unable to properly check due to issue. ; ordrng 1 W10566287 (TUBING (LEFT FRONT)) and 1 W10566288 (TUBING (LEFT REAR) ) and 1 W10566289 (TUBING (RIGHT REAR) ) and 1 W10566290 (TUBING (RIGHT FRONT) ) and 1 W10594394 (MANIFOLD ASSY ) and 1 W10594399 (ORIFICE (LEFT FRONT) ) and 1 W10594402 (ORIFICE (RIGHT FRONT) ) and 4 W10594429 (ORIFICE BRACKET HOLDER )s and 1 W10597159 (ORIFICE (RIGHT REAR) ) and 1 W10609591 (ORIFICE (LEFT FRONT”) and 1 W11087445 (REGULATOR ) and 8 WP8287059 (SCREW )s
Peter B.
WASHER MAYTAG MHW8200FC0 Check unit ran diagnostic test; found code for over suds - adjust soap delivery ; tested functions fine
Peter B.
WASHER WHIRLPOOL WFW5090GW Remove and replace failed parts listed tested functions fine
Peter B.
DRYER WHIRLPOOL WGD5000DW3 "Check unit ran a cycle functions heats well,recommend cleaning exhaust vent dirty"
Stan F.
OVEN WHIRLPOOL KSEG700ESS3 Installed dontrol board and thermostat tested ok
Eric S.
REFRIGERATOR WHIRLPOOL WRS322FDAB05 Installed parts unit works ok
Eric S.
DISHWASHER WHIRLPOOL MDB4949SHZ0 Loose water connection. Adjusted connection no more leaks
Eric S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found filter was not inserted properly. Reinserted filter unit works ok
Wayne L.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Check unit customer complain about rust on door customer said they will call whirlpool to see if they can send her a new door customer unit is not covered customer said she is not happy about the unit performance
Aris S.
OVEN WHIRLPOOL WFG505M0BW1 "Found a bad igniter, install one test it is working good ; used 1 12400035 (igniter) from stock"
Aris S.
WASHER WHIRLPOOL WFW5620HW0 "I call tech line spoke stif, unit need to be connected to a decimated set unit, & no with the dryers . Sr 7724740224"
Aris S.
DISHWASHER KITCHENAID KDFE104DSS2 "Fixed the door lock, was out of place, test it, three the cycle, is working normal"
Tim S.
WASHER WHIRLPOOL WFW92HEFW0 Replaced defective . board
Felipe T.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Repaired user interface start button
Felipe T.
KITCHEN KITCHENAID MDBH979AWS3 "Unit needs door installation that is missing, found vent assembly disconnected from the main control and tco needs replacement also. Insulation pn#WPW10073520. Fuse pn# W10258275. Fill valve pn# W10648041... OWI sensor pn#WPW10705575. Sr# 7724761499"
Moses D.
DRYER - GAS WHIRLPOOL WGD4616FW1 Made checks has faulty coil. Ordering part; ordrng 1 WPW10328463 (COIL)
Kenny G.
REFRIG/FREEZER KITCHEN AID KSSO48QMB02 "Found unit needs main control kit and inverter box. Customer had another repair man ( unknown work on unit before us ) advised customer there will be NO REFUNDS on any payment made for entire repair , parts , labor nor service call. Unit no powering on or cooling. ; ordrng 1 W10629033 (inverter box) and 1 W10818296 (cntrl-elec)"
Eddy P.
WSH/DRY LND CTR WHIRLPOOL n/a Replaced latch ran test unit is working now fine
Adrian R.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Check and found that the refrigerator door handle was loose. Tighten up the door handle leave working ok.
Felipe T.
RANGE WHIRLPOOL WFG505M0BS3 Need to contact safety with unit status ; saved tckt
Ken K.
REFRIG/FREEZER WHIRLPOOL WRF540CWHZ02 "Checked unit water dripping from dispenser, installed check valve at outlet of the water dispenser; used 1 WP2300868 (CONNECTOR) from stock"
Moses D.
MICROWAVE JENN-AIR JMC2430DP01 Made ch checks UI display went off. Replaced UI control. Tested ok
Michael I.
DRYER - ELECTRIC WHIRLPOOL WGD75HEFW0 Open fuse. Need thermostat. 2 count; ordrng 1 279834 (COIL) and 1 W10909685 (FUSE) and 1 WP3391912 (THERM) and 1 WP8577274 (THERMISTOR)
Edwin M.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Adjusted freezer door and reset controls. Tested ok
Michael I.
WASHER MAYTAG MVWB955FC1 Replaced lock. Not aligning properly. Need lid seal ; ordrng 1 W11256564 (LID SEAL)
Edwin M.
WASHER MAYTAG MVWX655DW1 Found unit had cold water shut off . Unt tested ok
Keyel H.
REFRIGERATOR KITCHENAID KSCS25FVSS01 Optic fail ice maker cycled ok.; ordrng 1 W10757851 (cntrl-elec)
Felipe T.
DISHWASHER JENN-AIR JDB9800CWP2 "Replaced defective upper rack tracks and dispenser ; used 1 W10861000 (DISPENSER), 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Keyel H.
REFRIG/FREEZER KITCHEN AID KFCS22EVMS0 Compressor failed Customer want to think about fixing unit.; ordrng 1 876764 (valve) and 1 W10160407 (compressor)
Keyel H.
REFRIG/FREEZER WHIRLPOOL WSF26C2EXY02 "Jump L and V water coming into ice maker jump wire harness the runs into cavity water also coming into ice maker , wire in cavity check good voltage check good jump T and H ice maker cycled freezer door not fully making contact with light switch was instruct to order part by tech line File # 7724763654.; ordrng 1 W10221048 (spacer )"
Vlad C.
REFRIG/FREEZER WHIRLPOOL WRF560SEYB02 Reseted ice maker. Inspected for proper function. Working fine now.
Wayne L.
WASHER MAYTAG MVWC555DW1 Check unit cam and belt is faulty ; ordrng 1 W10721967 (CAM ASSEMBLY ) and 1 WPW10006384 (BELT)
Vlad C.
REFRIGERATOR MAYTAG MFI2570FEZ03 Apt. #2. Alt. (646)567-8566. Reseted ice maker. Inspected for proper function. Working fine now.
Wayne L.
RANGE - ELECTRIC WHIRLPOOL WFE550S0HZ0 Check unit control board is faulty ; ordrng 1 W11295998 (CONTROL BOARD )
Vlad C.
WASHER AMANA NTW4516FW2 Repaired/Secured drain hose. Inspected for proper function. Working fine now.
Jose R.
WASHER MAYTAG MVWC565FW0 Tested and found faulty gear case; ordrng 1 W11035751 (gearcase)
Paul D.
REFRIG/FREEZER MAYTAG M9BXXGMYW00 Installed parts and top shelf cracked not covered under contract ; used 1 WPW10383615 (
Paul D.
DISHWASHER WHIRLPOOL WDF520PADM7 Checked unit found water line to d/w clogged cleared so unit is getting water . Customer needs to raise water heater
Ken K.
REFRIG/FREEZER WHIRLPOOL KRFC704FSS00 "Checked unit not making ice, found ice maker fill line frozen up due to broken wire on same, ordered part; ordrng 1 W11230096 (I’M FILL LINE)"
Paul D.
DRYER WHIRLPOOL LSG7806AAQ Checked unit found legs need to be adjusted explained to cust floor tiles have wax finish on them causing unit to walk causing noise
Peter B.
WASHER WHIRLPOOL WTW5000DW2 "Check unit found washing out sequence recalibrate tested functions fine , customer must use less soap"
Felipe T.
DISHWASHER WHIRLPOOL WDT780SAEM2 Replaced defective upper rack adjuster
Vincent D.
DISHWASHER JENN-AIR JDB9800CWP2 Vd installed parts tested unit ran to specs paid in full on prev visit
Michael I.
DRYER MAYTAG MED5100DW1 Replaced use and element. Check ok.
Roberto C.
WASHER WHIRLPOOL WTW5840SW0 "Needs gearcase and clutch not spinning 2cc; ordrng 1 285753A (coupling,motor) and 1 285785 (clutch) and 1 3360629 (gear case) and 1 W10820043 (brake & drive tube)"
Michael I.
WASHER MAYTAG MVWC565FW1 Stuck in drain cycle. Instruct on cancel and restart.
Lewis G.
DISHWASHER WHIRLPOOL KUDS30IXSS6 Insurance premium and also the back turbo wash plastic piece tested unit everything working I should know leak detected unit is repaired... two additional parts that I marked other did not receive
Vlad C.
WASHER MAYTAG MVWB865GW0 "Tech line was called David. Reseted main control board. Inspected for proper function. mellieholt@gmail.com; ordrng 1 W11135391 (CONSOLE (WHITE)) and 1 W11162440 (CONTROL UNIT ASSEMBLY, MACHINE AND MOTOR)"
Lewis G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Upper rack on dishwasher was broken...used Adjuster kit to repair tested and showed customer how to use properly; used 1 W10712394 (ADJUSTER) from stock
Lewis G.
WASHER WHIRLPOOL CAE2743BQ0 Ran full cycle on commercial top load washing machine had panels in back of the unit removed to check for water leak no leaks detected ran full cycle everything working as it should no defects found
Vlad C.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 3 Ct. Apt. # 9A. Seal system. Possible leak. ; ordrng 1 876764 (ACCESS VALVE.) and 1 W10843121 (FILTER DRIER) and 1 W11092625 (COMPRESSOR)
Karl G.
KITCHEN WHIRLPOOL KUBL204ESB00 "KG 5/2 checked unit, no noise at this time. Customer has a video of unit making noise, extremely loud grinding noise. Possibly fan motor hitting against housing. Unable to duplicate noise to determine if its evaporator or condenser fan motor. Advised customer fan motor most likely making noise and has to be replaced. Customer does not want a brand new appliance repaired and will contact dealer to replace unit with new"
Ken K.
REFRIG/FREEZER KITCHEN AID KSCS25FKSS01 "Checked unit found water leaking from connector at FC door, applied Teflon tape to same and reconnected.... tested ok."
Lewis G.
RANGE WHIRLPOOL WEG750H0HZ0 When customer received unit two knobs had a scratch on the inner oven liner the door had immense scratch on it please review picture and oven light bulb is not operating at all please review parts listed in order to complete the repair; ordrng 1 311255 (BULB OVEN LIGHT) and 1 W10454648 (ASSY LIGHT) and 1 W10826568 (DOOR LINER) and 1 W10906401 (KNOB)
Kage M.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Customer concern was the temp in the fridge checked and found the condenser had a lot of dust on it removed the dust and left the u it working as designed no further repairs
Karl G.
DRYER WHIRLPOOL WGD4815EW2 "KG5/2 checked unit through heating, Cleared lint from blower wheel and advised cust to have vent cleared. All components tested properly"
Enerve B.
DISHWASHER WHIRLPOOL WDF520PADM7 "Checked out the dw ,founded the failure of the improperly used,wrong soap,liquid and the hot water temperature.Cleared the drain filter line and customer education as well, tested ok."
Lewis G.
WASHER WHIRLPOOL WFW75HEFW0 Sr# 7724758052 diagnosing unit got 120 going into the filter and disconnected from the ECU ...getting 120 going out but under load losing the 120Volts ECU is good need filter...part # W10367632....; ordrng 1 W10367632 (FILTER)
Kage M.
WASHER MAYTAG MHW4200BW1 Checked and found a clogged drain line advise customer to get a plumber to resolve the issue
Dennis B.
RANGE WHIRLPOOL WFG515S0ES1 Db tested unit unit ran to specs could not duplicate at this time
Kage M.
REFRIGERATOR KITCHENAID KRSC503ESS01 Checked and found a faulty ice maker ; ordrng 1 W10873791 (ICE MAKER ) and 1 WPW10341320 (DUAL VALVE )
Dennis B.
WALL OVEN WHIRLPOOL WOC54EC0AS04 Db Tested unit unit ran to specs could not duplicate at this time customer had cheese cake burn on top and middle not cooked all the way tech line advised to rotate dish half way thru customer can call customer service if need be sr#7724758383
Gerry Q.
DISHWASHER KITCHEN AID KUDS02SRSS0 Door strike replaced tested ok; used 1 WP8574157 () from stock
Elmer A.
WASHER WHIRLPOOL WTW4816FW1 Installed latch checked operation ok.; used 1 W11307244 (LATCH) from stock
Karl G.
REFRIG/FREEZER WHIRLPOOL KRFC300ESS01 "Kg 5/2 checked unit found freezer door noisy when opening on left side, not closing/opening properly. Door pulls out on left side unevenly when opening freezer.Needs new tracks and glides; ordrng 1 12002497 (gear (left)) and 1 W10516604 (rail) and 1 W10516605 (rail) and 1 WP13055901 (slide) and 1 WPW10284692 (bracket) and 1 WPW10284693 (bracket)"
Jose R.
WASHER WHIRLPOOL WFW85HEFC1 Replaced door latch..tested u it ok
Robert D.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Unit is brand new with no issues. Cust complaint was regarding ice maker fill. He heard valve being energized and thought it was an issue since his last unit didnt do that. Ran force harvest to show him normal sounds and educated him on his new refrigerator. No issue.
Stoyan S.
DISHWASHER WHIRLPOOL WDF540PADM3 Replace defective pump motor Test it all op ok
Roberto C.
DRYER WHIRLPOOL NGD4655EW2 Outside vent clog dryer check ok
Kage M.
WASHER WHIRLPOOL CHW9160GW0 F25 error spoke to tech line sr# 7724761605 told me to replace motor as well balance $250.36
Elmer A.
WASHER MAYTAG MVWB835DW0 "Installed motor,clutch & control checked op.ok."
George T.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Unit located on second floor apartment..also very warm apartment...warm air migrating into freezer causing condensation and frost buildup around evaporator motor..causing it not to circulate air properly...cleared out all the over frost from motor..also instructed customer to mKe sure doors are closed properly at all times.
Trevor B.
REFRIG/FREEZER WHIRLPOOL KRFF305ESS00 TB- Turned humidity control on to prevent moisture buildup on mullion. No other issues found at this time.
Gerry Q.
RANGE JENN-AIR JDS1750ES1 Broil coming on at all time unit need control board; ordrng 1 W10803488 (cntrl-elec)
Robert D.
N N LGR5636JQ0 Left hand hinge assm had both screws extremely loose causing door when closed to not make contact with door latch. Secured screws and door now closes flush as intended. Unit is heating as intended. No further issue.
Damion M.
OVEN WHIRLPOOL KGST307HBS4 I order glass but the wrong part ...and the original is no longer available peter is trying to get the black if not pls rein burst customer thank you...; O-emld tckt
Marc M.
OVEN MAYTAG MGR8800FZ0 Unit tested & checked ok no leak detected unit working well cycling on and off as designed igntr coming on as designed. No issues @ time of app.
Jose R.
WASHER WHIRLPOOL WFW92HEFC0 Dispenser filling with water.; ordrng 1 W10250743A (dispenser)
Matt S.
REFRIGERATOR JENN-AIR JS42PPDUDB00 Installed new control kit. Customer was adamant about keeping the old boards. Collected balance 294.28 cc. Working properly.
Matt S.
DRYER WHIRLPOOL WGD5000DW3 "On timed dry high heat and a probe in the drum, temp is reaching 245 degrees and after cycling 3 times the heat temp was dropping slower when the burner shut off. Can be n part due to the partially crushed vent hose. Advised customer to have the hose replaced. Aside from that the dryer is operating as it should."
Paul T.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Checked unit, found evap full of ice causing no air flow into ff section, defrosted evap and found heater unplugged. Reconnected heater and all test and check ok"
Paul T.
DISHWASHER JENN AIR JDB3650AWY44 "Installed new dispenser, all test ok."
George T.
OVEN WHIRLPOOL WFG540H0ES1 Display not responding properly..looked up failure code given...checked all wire connections..could not get it to work properly..will return with parts as listed.; ordrng 1 W10833885 (sensor) and 1 WPW10324262 (igntr-oven) and 1 WPW10349742 (cntrl-elec)
Dennis B.
KITCHEN WHIRLPOOL WDT780SAEM2 db control board over heated damaged ui harness both panels safety is contacting customer with a resolution sr#7724746123
Kenny G.
DRYER GAS WHIRLPOOL WGD85HEFW0 "Found unit making loud squeaking sound from rollers and pulley. Will order. 2 count job. ; ordrng 1 279640 (pulley,idler) and 2 WPW10314173 (support)s"
Tyler S.
WASHER WHIRLPOOL WTW8500DW3 "Unit has busted lid. Quoted $504.75. Customer is calling Whirlpool for help with repair. Paid $122.57 by card. Remaining is $382.18. Part $268.44, Labor $90.00."
Dennis B.
DISHWASHER MAYTAG MDB8969SDM0 Db adjuster is snapped left side positioner hit heater. Unit needs following parts ; ordrng 1 WPW10195840 (positioner) and 2 WPW10546503 (adjuster)s
Wayne D.
REFRIGERATOR JENN-AIR JB36NXFXLE01 Order part 2count seal system; ordrng 1 W10545670 (valve)
Adrian R.
RANGE JENN-AIR JGS8750BDS Check and found that the oven burner wanted to be adjusted. Did the adjustments and test leave working properly.
Kenny G.
WASHER MAYTAG MVWC565FW1 Found no issues with unit. Customer education on usage
Eddy P.
WASHER WHIRLPOOL NLA1234 Customer has a warranty with sears. Unit also has no model tag.
Peter B.
DRYER WHIRLPOOL WGD4616PW1 "Check unit found clogged exhaust vent need cleaning,slow air flow."
Paul D.
DISHWASHER KITCHENAID KDTE234GPS0 Check unit found water temp too cool 110 degrees need work g properly
Lewis G.
WASHER WHIRLPOOL WTW8040DW4 Sr # 7724756440...gfi outlet this is being used as a plug-in for the washing machine which is causing the washing machine to constantly trip the outlet which the machine need a direct voltage outlet...the outlet trips causing no power to the unit...the outlet needs to be changed to a regular grounded GFI without the pushbutton test on the outlet..this unit is designed to work on regular outlet to receive 120 direct voltage.... advise customer to get an electrician to change the outlet...No defects found with unit put unit on outlet in the hallway and the unit ran complete diagnostic mode without cutting out.... previous technician yesterday replaced a board which was not necessary...
Eric P.
WASHER WHIRLPOOL 999999 "Ep-contacted customer to confirm address, stated they had left for a doctors appointment. Asked to be rescheduled"
Chris H.
DISHWASHER KITCHENAID KDTM404ESS3 "CH - unit has several broken components on both rh and lh upper rack adjuster assemblies. Unit needs new housing {WPW10588164}, housing {WPW10588165}, clip x2 {WPW10250160}, adjuster x2 {WPW10546503}, cover x2 {WPW10250162}; ordrng 2 WPW10250160 (CLIP)s and 2 WPW10250162 (COVER)s and 2 WPW10546503 (ADJUSTER)s and 1 WPW10588164 (HOUSING) and 1 WPW10588165 (HOUSING)"
Chris H.
WALL OVEN WHIRLPOOL WFG505M0BS3 "CH - disassembled door, applied insulation kit, reinstalled door - tests good. Since last visit, unit has broken door gasket - needs replacement {WPW10535778}; ordrng 1 WPW10535778 (DOOR SEAL)"
Matt S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 2 shelves upside down being held in place with foam blocks. Removed blocks and installed shelves right side up. See photo.
Tim S.
M/W OTR WHIRLPOOL n/a Requires specialist extra man 2-count; ordrng 1 W11220414 (FAN BOARD)
Robert D.
MICROWAVE WHIRLPOOL KEMS308SSS05 Unit codes out F6E0 loss communication. Microwave display will also go blank after starting cycle. Not hearing anything from relays at app manager and unit has dead light bulb. Ordering app manager and bulb. 2 men with 2 job count on return. Cust owes $349.29 on return. ; ordrng 1 W10886919 (LAMP) and 1 WPW10350780 (APPLIANCE MANAGER)
Kyron G.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Unit was delivered damaged. Door hinge and both doors delivered damaged, including door stop on fresh food door. Unit is going to be replaced as per customer. Customer states that PC Richards are going to replace unit"
Matt S.
M/W OTR WHIRLPOOL n/a Unit is intermittently heating due to cooling fan not working. Not getting power from the control. Order W10892389; ordrng 1 W10892389 (cntrl-elec)
Karl G.
WASHER WHIRLPOOL WTW8040DW0 KG 5/2 checked unit found control display lid lock failure. Unit does not go into cycle. Needs new lid lock and control board.; ordrng 1 W10810403 (lid lock assy) and 1 W10812421 (elec.control board)
Jose R.
REFRIG/FREEZER WHIRLPOOL WRT311FZDM00 "Replaced defective compressor,install valve,charge system r134a 4oz"
Clayton G.
COOKTOP WHIRLPOOL WFE540H0ES1 Unit has major damage. Cracked cooktop and dislodged outter door panel.Called tech case#7724757770Sr#7724757800Per tech line and cs this will not be covered.
Marc M.
DISHWASHER WHIRLPOOL KDTE104DSS0 Unit tested & checked codes cleared & cx instructed unit ops well after clearing codes.
Moses D.
DISHWASHER JENN-AIR JDTSS243GX0 Replaced broken adjuster. Tested ok; used 1 W10546503 (ADJUSTER) from stock
Kage M.
OVEN WHIRLPOOL WFG505M0BS3 Checked and found a bad ignitor and outer glass ; ordrng 1 W11176454 (IGNITOR ) and 1 W11176456 (OUTTER OVEN GLASS )
Peter B.
WASHER WHIRLPOOL WTW5000DW2 Check unit found jammed pulley to shield repair tested does not power up ordering parts listed ; ordrng 1 W11116590 (cntrl-elec) and 2 WP22001995 (screw)s and 1 WPW10427633 (pulley shield)
Damion M.
WASHER WHIRLPOOL WTW4816FW2 Check washer and found faulty control broad and lid latch pls order..; ordrng 1 W110307244 (LATCH) and 1 W11170319 (CONTROL)
Brian H.
REFRIGERATOR MAYTAG MFI2269VEM10 Replaced parts. Working ok
Tim S.
WALL OVEN WHIRLPOOL KODE500ESS02 All racks turning purple Cosmetic issue/ over the 30 days warranty/ Not covered/ /Instructed to call PC Richards or Whirlpool to see if covered Pics available .
Derrell D.
WASHER WHIRLPOOL WTW8540BW1 F51 error found on checked rotor and stator were normal basket was little hard to turn adjusted rotor basket spins freely. Run diagnostics no other faults found
Darren S.
RANGE WHIRLPOOL KFGG500ESS2 Install parts.. ran bake cycle ...
Vincent D.
WALL OVEN WHIRLPOOL WOD51ES4EB00 Vd asst ep refer to his notes
Elmer A.
DRYER WHIRLPOOL WGD4800XQ4 Installed thermal fuse checked operation ok.; used 1 WP3392519 (FUSE) from stock
Clayton G.
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced ice maker. Adv allow 8 hours for ice production.
Clayton G.
MICROWAVE WHIRLPOOL WMH31017HZ2 Checekd unit. adjusted fan. Units fan works ok. .
Clayton G.
DISHWASHER MAYTAG MDB8959SFZ4 Customer states has contract but did not call his cc. Must call cc so we can get paid for our work.
Karl G.
REFRIG/FREEZER KITCHEN AID KBSD612ESS01 KG 5/1 tried adjusting unit with leveling legs and roller to even out doors. Refrigerator trim screwed into cabinet and unit does not move. Installation issue. Advised customer unit has to be installed properly with anti tip bracket and then doors can be adjusted.
Karl G.
WALL OVEN COMBO KITCHEN AID KOCE500ESS06 Kg 5/1 oven heating and operating properly after control was reset on prior visit. Oven heating and operating as designed.
Kyron G.
OVEN WHIRLPOOL KFGG500ESS2 door switch was faulty. Customer is extremely upset. Demands unit be replace since unit is brand new (less than a month old) Demands it be replaced especially if further problem arise.
Stan F.
DISHWASHER MAYTAG MDB4949SDZ0 Installed owi sensor ok.
Stan F.
DISHWASHER JENN AIR JDB1255AWP Installed wash motor and wash impeller and filter flow plat tested ok no noise and no leaks.
Robert D.
M/W OTR KITCHENAID n/a Unit has faulty turn table motor. Ordering motor. ; ordrng 1 W10337248 (SUPPORT ) and 1 WPW10466420 (TURN TABLE MOTOR)
Stoyan S.
RANGE KITCHENAID KDTM354EBS3 Replace defective tracks Test it all op ok
Jason T.
REFRIG/FREEZER KITCHEN AID KBFO42FTX00 "Made checks” instructed customer food storage, units ok..."
Jason T.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Made checks” found defective evaporator fan motor, replaced evaporator fan motor, tested ok...; used 1 WP2315539 (EVAP FAN) from stock"
Jason T.
72" BM JENN-AIR JFC2290REP00 "Replaced defective refrigerator door gaskets, tested ok..."
Keyel H.
REFRIG/FREEZER AMANA AD2575BRS01 Adjust ice bucket in position now operating normal.
Keyel H.
REFRIG/FREEZER KITCHENAID KRFC302ESS00 "Instruct customer, vegetables should be stored in fresh food bins and is possible of freezing if placed on shelfs, also let customer know that any liquid/food that is stored in front of air vents is possible of freezing, customer do not want to pay service charge. Damper check ok."
Kyron G.
DRYER WHIRLPOOL WGD8540FW0 "ordrng wpw10211915/blower wheel, w11086656/motor, 4392067/repair kit and w10837240/idler (by SX)"
Matt S.
KITCHEN KITCHENAID KDTE234GPS0 Ordering a tub assembly. Door latch is not latching and gets stuck in locked position but wont release when the door is opened. Based on previous experience with this issue and this model needs a tub assembly and extra time. Very involved process. 3 count.; ordrng 1 WPW10681506 (tub-dishwr)
Stan F.
DOUBLE WALL OVEN KITCHEN AID KODC304ESS01 Found cooling fan making noise when hot customer show me a Video of sound ; ordrng 1 WPW10176670 (COOLING FAN )
Jesse F.
REFRIG/FREEZER KITCHEN AID KBSD612ESS01 "Per K.G. and J.F., unable to properly level unit due to poor installation(see pictures on SD-Mobile). Instruct customer to call back installers to correct..."
Jesse F.
REFRIGERATOR MAYTAG MRT118FFFE01 Defrost evaporator and replaced open evaporator fan motor...; used 1 WP2315539 (EVAP FAN) from stock
Stoyan S.
BUILT- IN MICROW JENN-AIR n/a Bad magnetron Order new Two man on return visit Allaw two count; ordrng 1 W10561770 (capactr-mg) and 1 W10818686 (magnetron) and 1 W11256462 (DIODE ) and 1 WPW10686549 (cntrl-elec)
Jerel L.
REFRIGERATOR KITCHENAID KSC25FKSS02 Found icebuild up in icemaker fill tray. Defrosted ice. Tested water pressure to fridge. Vacuumed condenser. Unit checked ok
Stoyan S.
DISHWASHER KITCHEN AID KDTE204DSS1 Ck DW find bad cntrl panel left side of it staying lid all the time Order new panel; ordrng 1 WPW10579108 (panel-cntl)
Stoyan S.
DISHWASHER WHIRLPOOL KDTE334GPS0 Ck DW NEED NEW HINGES ; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)
Kenly S.
DISHWASHER KITCHEN AID KDTE104ESS2 part installed the unit is working well
Vlad C.
REF T/M 18 CFFF WHIRLPOOL n/a Parts inst. Inspected for proper function. Working fine now.
Jason T.
REFRIGERATOR KITCHENAID KSSC48FTS02 "Made checks” found defective main board kit, order part..; ordrng 1 W10801766 (MAIN BOARD KIT )"
Vlad C.
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Apt. 2H. Reseted main control board. Inspected for proper function. Working fine now. Customer was ref. to the manual for way of using unit and installation.
Vlad C.
WASHER MAYTAG MVWX655DW1 Reseted main control board. Inspected for proper function. Working fine now. Customer was ref. to the manual for proper way of using this unit and installation.
Vlad C.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Part inst. Inspected for proper function. Working fine now.
Keyel H.
REFRIGERATOR WHIRLPOOL KBBL206ESS01 "install parts customer not satisfied, interior lights come on when the door is almost all the way open, the hinge Mechanism is install as it should. File # 7724748511 send different tech/specialist to take a second look.; saved tckt"
George T.
RANGE WHIRLPOOL WFG320M0BS3 Handle fell off on one side of door...was able to disassemble the door and remount all handle components..made sure all was secure..all test ok.
Dennis B.
WASHER WHIRLPOOL MHW5100DW0 Db installed parts tested unit unit ran to specs
Keyel H.
REFRIG/FREEZER WHIRLPOOL KRFF707ESS01 Defective damper causing left side of evap to freeze over order parts needed.; ordrng 1 W10860238 (air-tower) and 1 W11211387 (COVER EVAP) and 1 W11225849 (RETAINER) and 1 W11230117 (SUPPORT) and 1 WPW10248595 (control)
Dennis B.
WASHER MAYTAG MHW5630HW0 Db checked drain no obstructions tested unit unit ran to specs I believe drain line was crimped during install unit running as designed
Jesse F.
REFRIG/FREEZER KITCHENAID KBRC36FTS00 "Main control board needed(keeps clicking on and off) and condenser fan motor assembly. Replace parts per service pointers W10802724C and R4317426...; ordrng 1 W10181323 (motor,fan) and 1 W10801767 (cntrl-elec)"
Enerve B.
WALL OVEN IKEA IBD350DS03 Helped Kage.M as a 2 nd men to installed part on this job.
Enerve B.
OVEN MAYTAG MEW6627DDS "Checked out the oven ,founded the failure of the parts listed below,damages and noisy,will not be ordered until the cust call."
Kenly S.
REFRIG/FREEZER WHIRLPOOL JBL2086HES "check and found that the HEAD, WATER FILTER (W / TUBING) is defective; ordrng 2 WP2300868 (UNION, TUBE (5/16``-5/16``))s and 1 WP67004106 (HEAD, WATER FILTER (W/TUBING))"
Dennis B.
WASHER WHIRLPOOL WFW92HEFW0 Db unit had socks in drain cleared drain tested unit unit ran to specs adjustment # wk34yk3fpl1 for full repair
Dennis B.
WASHER WHIRLPOOL WFW75HEFW0 Db installed parts tested unit unit ran to specs
Kenly S.
REF T/M 18 CFFF WHIRLPOOL n/a check and found leaking the co-system; ordrng 1 W10836706 (EVAPORATORS ) and 1 WPW10507886 (COMPRESSOR )
Robert D.
REFRIG/FREEZER WHIRLPOOL WRSA88FIHN Replace handle. No further cosmetic issue.
Kenly S.
REFRIGERATOR WHIRLPOOL WRB119WFBM00 "check and I found that the boar control is defective; ordrng 1 W11260592 (HARNESS, EVAPORATOR (INCLUDES HEATER) ) and 1 WPW10503278 (CNTRL-ELEC)"
Keyel H.
REFRIG/FREEZER MAYTAG MFD2560HES Install parts pull vacuum charge frost pattern check ok.; used 1 876764 (VALVE) from stock
Omar S.
MICROWAVE WHIRLPOOL KEMS307GBS3 Installed magnetron and imp test ok...paid balance due $206.02#1556373852
Vlad C.
REF BOT/MT 25CF WHIRLPOOL n/a "Needs parts...; ordrng 1 W10571967 (GASKET, DOOR (GREY)) and 1 W10827015 (LID, PANTRY) and 2 W10830162 (GASKET, DOOR (GREY))s and 1 W10874836 (ENDCAP, PANTRY 2 (RIGHT HAND & LEFT HAND))"
Tim S.
WASHER WHIRLPOOL MVWC565FW1 Bad control. Turns on by itself. Called safety team.Customer declines repair. W11162438/ Sr 7724737255
Vlad C.
REF BOT/MT 19CF WHIRLPOOL n/a "Lower level. Needs parts... Door damaged on the lower right hand side hinge. ; ordrng 1 LW10413519 (DOOR, REFRIGERATOR (INCLUDES #8) (RIGHT HAND (STAINLESS)) ) and 1 WPW10383615 (THERMISTOR, FREEZER EVAPORATOR ) and 1 WPW10464673 (MOTOR, FAN ) and 1 WPW10470155 (CLOSURE, DOOR)"
Stan F.
WALL OVEN JENN AIR JJW2827WB02 Installed upper and lower cooling fan tested ok no error codes ran oven to 350 ok.
Vincent D.
DRYER MAYTAG MGDX655DW2 Vd found vent restricted and closed off advised cust to replace vent
Vincent D.
BEVERAGE CENTER KITCHEN AID KUBL304ESS00 Vd installed part tested unit ran to specs
Enerve B.
WASHER WHIRLPOOL WFW5620HW0 "Checked out the washer, founded the failure of the parts listed below ,will order.(no diagnostic,unit totally dead).; ordrng 1 W11319991 (CONSOLE ASSY) and 1 W11322903 (CONTROL UNIT)"
Jose R.
WASHER WHIRLPOOL WFW92HEFW0 Replaced defective dispenser complete and control electrics.tested unit ok
Edwin M.
REF T/M 18 CFFF MAYTAG n/a Replaced evap motor; used 1 2315539 (MOTOR-EVAP) from stock
Felipe T.
DISHWASHER KITCHENAID KDPE234GPS0 Replaced defective sump and motor assembly ; used 1 W11085683 (PUMP & MOTOR) from stock
Peter B.
WASHER WHIRLPOOL WTW8800YW0 Remove and replace failed part listed tested functions fine
Darren S.
REFRIG/FREEZER WHIRLPOOL WRB322DMBM00 Install parts ; used 1 4317943 (ICEMAKER) from stock
Stoyan S.
DISHWASHER JENN-AIR JDB3600AWP5 Replace broken upper spray arm lower received wrong; ordrng 1 WPW10320512 (arm-spray)