Local Reviews
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Jerel L.
REFRIG/FREEZER WHIRLPOOL WSF26D2EXW01 "Found clogged drain. Cleared drain, instruct cust how to turn off icemaker. Unit checked ok"
Jerel L.
REFRIG/FREEZER WHIRLPOOL GB9FHDXWSO4 Found leak at connection to icemaker in back of unit. Replacing valve and icemaker.; ordrng 1 D7824706Q and 1 WP2315576
Eric S.
REFRIGERATOR WHIRLPOOL WRS322FDAB05 Found light not working need parts; ordrng 1 WPW10515057 (LED) and 1 WPW10515058 (LED)
Jesse F.
REFRIGERATOR WHIRLPOOL GC3SHEXNS00 Water dispensing o.k. Sealed bottom of diffuser w/permagum(customer stated freezing on l/s of shelving)...
Peter B.
WASHER MAYTAG MVWP575GW0 Check unit does not go to high speed motor very hot ordering parts listed ; ordrng 1 W11212745 (ACTUATOR ) and 1 W11222082 (MOTOR ) and 1 W1158149 (CONTROL )
Damion M.
DRYER WHIRLPOOL WED7990FW0 Check dryer and found broken drum belt I installed belt check left unit working has design...
Jerel L.
REFRIGERATOR KITCHENAID KFFS20EYMS02 Found thermistor and evap fan faulty. Ordering part ; ordrng 1 W10383615 (THERMISTOR) and 1 WPW10464673 (EVAP FAN)
Paul D.
M/W OTR WHIRLPOOL WMH31017HS2 Installed new door tested ok
Jerel L.
REFRIG/FREEZER AMANA ABB1924BRM00 Found board at fault. Reset board to test damper. Evap fan operational. Customer paid in full. 427.87; ordrng 1 WPW10422363 (THERMISTOR) and 1 WPW10503278 (BOARD)
Jesse F.
REFRIGERATOR KITCHEN AID KRFC300ESS01 "Unit has sealed system complications. O&i parts below. 3 count. Sealed system(parts and labor warrantied per manufacturer), payment for wiring harness to be resolved w/Top Line(prior servicer damaged part)...; ordrng 1 978025 (valve) and 1 W10837673 (harns-wire) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"
Paul D.
REFRIG/FREEZER KITCHENAID KRFC704FPS00 Checked unit found no water entering ice maker water line going thru ref door was frozen cleared. Tested ok
Sam C.
REFRIGERATOR JENN-AIR n/a Instructed customer shelf of fresh food section was touching bin shallow door
Jerel L.
REFRIGERATOR KITCHENAID KDDC24RVS00 Found compressor faulty. Burning hot and not pumping to optimal performance. Ordering part. Unit had sealed system job done prior. ; ordrng 1 8201787
Roberto C.
DRYER WHIRLPOOL WGD560LHW0 Needs blower 2 cc ; ordrng 1 W11327190 (WHEEL )
Jose R.
DISHWASHER WHIRLPOOL WDF520PADB7 "Tested and found no codes..found filter not inserted properly into sump preventing lower spray arm from spinning,ran diagnostics all tested ok"
Kenny G.
RANGE - GAS KITCHENAID KSGG700ESS01 Replaced defective fan blower working as designed
Kenny G.
RANGE WHIRLPOOL WFG505M0BS3 Installed door completed.
Wayne L.
RANGE WHIRLPOOL WEG745H0FS0 Check unit trim is broken ; ordrng 1 W10294855 (TRIM)
Wayne L.
WASHER AMANA NTW4605EW0 Check unit call tech line tech line also recommend wire harness to be change ; ordrng 1 W11025584 (WIRE HARNESS ) and 1 W11256701 (UPPER HARNESS )
Kenny G.
WASHER WHIRLPOOL WTW5000DW0 Found over suds condition detected code. Cleared codes ran tests and all passed Educated customer on detergent usage. .
Kenny G.
REFRIGERATOR JENN-AIR JFC2290VPF Found both door gaskets are ripped. Will order to replace. ; ordrng 2 W10443243 (gasket-fip)s
Matt S.
LAUNDRY WHIRLPOOL WTW5000DW1 Customer did not realize she had it on rinse cycle instead of a wash cycle. Working properly.
Marc M.
D/WASHER UNDCTR WHIRLPOOL WDT720PADM Unit tested & checked cleared code unit ran an checked again working well no parts needed working good cx instruct.
Jason T.
REFRIG/FREEZER WHIRLPOOL WRF535SWHZ01 "Made checks” adjusted freezer door gasket, defrost ice build up, tested ok..."
Darren S.
WASHER AMANA NTW4516FW1 Install parts... ran diagnostics.. calibrate unit ... machine ok
Darren S.
REFRIG/FREEZER WHIRLPOOL WRV986FDEM01 Found frost in freezer .. customer instruct to only have pizza boxs in door .. nothing else .. will cause frost ... also change water filter ...
Roberto C.
WASHER MAYTAG MHW5630HW1 Needs door latch and water pump2m 2cc; ordrng 1 W11316609 (PUMP)
Enerve B.
OVEN KITCHENAID KODE500ESS04 "Checked out the oven ,founded the failure of the console, improper setting. Unit works fine after fully diagnosed , tested ok at 350 upper and lower."
Matt S.
LAUNDRY WHIRLPOOL WTW7300DW0 Found right hand panel dented and close to the tub which can cause noises. Also drain hose and gas lone for dryer up against the back of the cabinet. Corrected dented panel and moved lines. Tested with towells. No noise like the recording has.
Lewis G.
WASHER WHIRLPOOL WTW8000BW0 "Sr# 7724704979.....Installed water valve/ ran full diagnostics with tech-support and did a quick wash cycle,..spin test,...everything working as it should no leaks detected at all spin cycle went through no issues whatsoever unit is repaired"
Ken K.
REFRIG/FREEZER JENNAIR JFC2290VEP0 Checked unit bad compressor W10233960 355.25 and discharge tube WPW10233569 51.20 labor 395.00 Freon 75.00... plus tax customer declined estimate paid trip
Vincent D.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Vd found bottom of unit pushed to far to the left readjusted tested unit ran to specs
Vincent D.
FREEZER KITCHENAID KBSD618ESS01 Vd found gap at top of freezer door seal allowing air to get through heated seal with hair dryer gap closed unit running to specs
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRV986FDEM01 Found leaking coming from water valve. Ordering part.; ordrng 1 WPW10341329
Roberto C.
WASHER MAYTAG MVWC565FW1 Reset control run test ok
Roberto C.
DRYER MAYTAG MGD8200FW0 Replace control run test ok
Lewis G.
DISHWASHER JENN AIR JDB8700AWP3 Replaced user interface board testing unit on diagnostic mode unit is functioning as should know error codes
Matt S.
RANGE WHIRLPOOL WFG525S0HZ1 Installed new trim vent and side trim pieces. Gasket will take some time to wear in for the door to be even with the range control panel.
Brian H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Adjusted door hinges, unit working ok."
Enerve B.
WASHER WHIRLPOOL WTW4816FW2 "Checked out the washer ,founded the failure of the infestation,unit totally infested,no diagnostic point because unit dead , pcb, harness and more,no access to."
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 Installed new damper assembly. Unit checked ok
Eric P.
FREEZER KITCHEN AID KFIS29BBMS01 "Ep-installed new evaporator, compressor and drier. Vacuumed, held pressure and bubble checked for leaks. Charged system to spec +.5oz for pressure and temp. Advised customer of 24-48hrs for full temp recovery and up to 72hrs for full ice production."
Felipe T.
VENT HOOD UNKNOWN WVU37UC4FS0 Replaced defective motor ;/ Part sent from manufacturere/ Job Cmpltd
Enerve B.
WALL OVEN KITCHEN AID KOSE500ESS01 Installed the cooling f and therm fuse and other two returns to stock and also unit tested ok at 350.
Gerry Q.
OVEN KITCHENAID KSIB900ESS1 Control board replaced tested ok
Edwin M.
WASHER WHIRLPOOL WTW4816FW0 Cleared drain line unit tested ok
Arden D.
RANGE WHIRLPOOL WFE320M0EB1 AD. Replaced defective switch and element. Unit tested ok.
Kage M.
DISHWASHER WHIRLPOOL WDF330PAHD0 "Did not get the micro switch on the door latch unable to find the part number on marcone, still needs the micro switch ; ordrng 1 MICROSWITCHFORDOORLATCH"
Marc C.
WASHER MAYTAG MVWB835DW4 Tested unit no codes and diagnostics test and fill wash drain and spin unit working as designed customer using normal cycle which gives lowest water advise customer to use deep water wash
Aris S.
REF S/S 25 CF WHIRLPOOL n/a "Clean up the drain line, test it is working good"
Michael I.
DRYER - ELECTRIC WHIRLPOOL WGD75HEFW0 Replaced fuse. Check ok
Paul D.
RANGE JENN-AIR JGS1450FP0 Checked unit found temp of oven tested ok
Tyler S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Has a dent on right side of cabinet. Not a changeable or serviceable part. Documented with trade care team. SR#7724714203
Brian H.
WALL OVEN WHIRLPOOL KEBS207SBL04 "Replaced broil element, heated oven to 350 degrees and held temp with no issues. Working ok, bake element not needed, returning new and unused."
Arden D.
WALL OVEN JENN AIR JJW2430DS01 "AD. Checked unit, found defective controls. Ordering parts.; ordrng 1 W10713607 (CONTROL PANEL ) and 1 W10777215 (CONTROL )"
Jose R.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Replaced faulty evaporator fan motor..tested unit ok; used 1 WP2315539 () from stock
Roberto C.
WASHER AMANA NTW4516FW3 Reset control run test ok
Matt S.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Installed new fc led loght. Did not correct. Order rc led WPW10515058; ordrng 1 WPW10515058 (light), used 1 WPW10515057 (LIGHT) from stock"
Michael I.
DRYER WHIRLPOOL WGD4950HW0 Faulty ignition coils. Replaced with coils from ts. Check om. ; used 1 279834 (Coils) from stock
Michael I.
WASHER MAYTAG MVWC465HW2 tested cycles; checked for leaks; unit Filled to capacity. Agitated. Drained. Check ok. Unit functions as designed. Job Cmpltd
Damion M.
WASHER WHIRLPOOL WFW75HEFW0 Hi check washer and found error code F8E3 which may have occur from over suds or over flow I check erase code reset instruct cus left unit working has design...
Tyler S.
WASHER MAYTAG MVWB850YW0 Unit needs updated bleach dispenser with added drain port. Watched dispenser overflow during the auto test cycle just like the service pointer says. Also ordering a new log valve which may have lost it’s ability to reduce the water pressure enough and causing water to overflow into dispenser to fast.; ordrng 1 W10853723 (VALVE) and 1 WPW10187307 (DISPENSER)
Trevor B.
DOUBLE WALL OVEN KITCHENAID KODE507ESS02 TB- Unit needs thermal fuse. Paid $115.00 by check #222. Owes $112.48 on return. Rescheduled for 5/2.; ordrng 1 WPW10545291 (THERMAL FUSE)
Jason T.
REFRIGERATOR WHIRLPOOL ASI2575GRS00 "Made checks” found defective ice maker, replaced defective ice maker, tested ok...; used 1 WPW10300022 (ICE MAKER) from stock"
Karl G.
DISHWASHER MAYTAG MDB4949SDZ0 Kg 4/29 checked unit found water inside dishwasher not draining at end of cycle. Drain pump impeller blocked. Removed blockage inside drain pump assm. Unit draining and operating as designed
Paul D.
WASHER MAYTAG MVWB835DW0 Checked unit found no problem with unit advised cust how much detergent to use
Marc M.
RANGE AMANA AGR5330BAS3 Unit tested & checked ok no issue detected @ time of app. Checked for leaks no leak present in any lines connecting stove unit ops well . Documented with tech line.spayed all lines and no bubles present.SR # 7724731704
Chris H.
OVEN JENN-AIR JGS1450FS0 CH - unit is experienceing symptoms described in service pointer W11288648. unit needs updated control {W11297271}; ordrng 1 W11297271 (CONTROL)
Elmer A.
DRYER WHIRLPOOL WGD4810EW1 Installed handle checked operation ok.; used 1 W10861225 (HANDLE) from stock
Elmer A.
WASHER MAYTAG MVWX655DW1 "Recalabrate ran diagnostic operation ok, ran with load machine ok at this time."
Arden D.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "AD. Checked unit, found faulty control. Ordering part.; ordrng 1 W11207402 (CONTROL )"
Paul D.
WASHER WHIRLPOOL WFW5620HW0 Checked unit found inlet hoses will not allow water thru customer must replace the fill hoses
Brian H.
LAUNDRY MAYTAG MVWX655DW1 Diagnosed faulty gear case. Oil leaked out on surrounding components.Order parts:Gear case W11035751Cam Kit W10721967Belt W10006384Actuator W10913953Capacitor W11158831Need extra time on return; ordrng 1 W10006384 (BELT) and 1 W10721967 (CAM KIT) and 1 W10913953 (ACTUATOR ) and 1 W11035751 (GEAR CASE) and 1 W11158831 (CAPACITOR )
Matt S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Rc thermistor reading 6.9k when it should read 29.5k at 36 degrees. Ordering thermistor kit. W10316760; ordrng 1 W10316760 (thermistor)
Marc C.
WASHER WHIRLPOOL WTW4815EW0 Tested unit found main control issue intermittant problem with unit starting wash cycle after wash cycle is done; saved tckt
Vincent D.
REFRIGERATOR JENN-AIR JFC2290REP00 Vd unit needs end cap (WPW10122078) resc cust ; ordrng 1 WPW10122078 (endcap)
Omar S.
WASHER MAYTAG MVWX500XW2 Bad rod need part extra time need it 2CC paid $212.00#1553959078 balance due 110.56; ordrng 1 W10780051 (rod kit)
Trevor B.
N/A N/A n/a TB- Detergent dispenser non-functional. Needs replacement.; ordrng 1 WPW10304408 (DISPENSER )
Edwin M.
REFRIG/FREEZER WHIRLPOOL WRS571CIDM01 Unit tested ok advised cust to monitor unit and contact us if it happens again
Eric P.
DISHWASHER KITCHENAID KUDI02IRBS3 "Ep-unit is leaking from inlet valve, needs to be replaced. Ordering (1) WPW10158389 valve-inlt; ordrng 1 WPW10158389 (VALVE-INLT)"
Roberto C.
WASHER WHIRLPOOL WTW7000DW3 Needs water pump ; ordrng 1 W11182871 (CONTROL )
Tyler S.
RANGE WHIRLPOOL WFG505M0BS3 Left door hinge snapped back and needed to be reset and door reinstalled. Fixed door hinge and reinstalled door. Tests good.
Jason T.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Made checks” found defective freezer door assembly warped, order part..; ordrng 1 LW10341279 (FREEZER DOOR SS)"
Tim S.
WASHER WHIRLPOOL WFW92HEFW0 Acu issue; ordrng 1 W11201293 (Acu)
Enerve B.
WASHER MAYTAG n/a "As per customer at the door ,job been cancelled , don’t needs service anymore ,unit works fine now."
Stan F.
DISHWASHER MAYTAG MDB4949SDZ0 Getting error code f3E 2 shorten owi sensor.; ordrng 1 W11084121 (OWI SENSOR )
Eric S.
REFRIGERATOR WHIRLPOOL WRF999SDAE00 Found ice maker not working need parts DIAGNOSTIC ONLY
Damion M.
KITCHEN WHIRLPOOL WFG550S0HZ0 Check range and found faulty control broad shorted key pls order..; ordrng 1 W11258611 (CLOCK /CONTROL)
Marc M.
RANGE WHIRLPOOL MGR5751BDS Unit tested & checked cx rescheduled prt ordered.; ordrng 1 5701M754-60
Robert D.
KITCHEN KITCHENAID KDTM354DSS4 Unit has broken adjuster and track assm. Ordering tracks and adjuster. Collected $125.00 cust owes $125.52 on return. ; ordrng 1 W11259785 (TRACK) and 1 W11259786 (TRACK) and 1 WPW10546503 (ADJUSTER)
Marc C.
WASHER WHIRLPOOL WFW85HEFW1 "4/29/19 16:48: MC there 4/29 MON, 15:55 to 16:42,Cleared error code and reset control. Tested unit fill wash drain spin in diagnostics unit working as designed found hot and cold water turned off causing fill err unit ok working as designed"
Trevor B.
WASHER WHIRLPOOL WTW7500GW0 TB- Repaired suspension rod. No other functional issues found. Advised customer on how to avoid unbalanced loads.
Paul T.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Checked unit, found left door liner caved in by chute and not activating door switch. When door switch is closed, dispenser works ok. Door needed.; ordrng 1 W11104477 (LEFT DOOR SS)"
Roberto C.
DRYER WHIRLPOOL WGD4850HW0 Motor and timer; ordrng 1 279827 (motor!dryer) and 1 WPW10436302 (timer) and 1 WPW10446920 (switch-pts)
Tim S.
WASHER WHIRLPOOL WFW94HEAW0 "Requires specialist extra man 2-count Starts by itself,customer states; ordrng 1 W10422889 (cntrl-elec) and 1 W10485684 (harns-wire) and 1 W10486221 (harns-wire) and 1 WPW10446418 (panel-cntl)"
Matt S.
WASHER MAYTAG MVWB835DW4 "No codes present, customer had 2 full size sheets, a pillow case and a towel when it happened. As i was beginning to explain the details on the washer and in relation to items loaded the husband became irate and told me not to go any further and to leave. That he is going to throw it out and buy a different machine. So I left."
Vlad C.
WASHER WHIRLPOOL MAV8557AWW "2Ct. Special tools. Needs parts...; ordrng 1 12002213 (THRUST BEARING KIT) and 1 35-6615 (HT TRANS/SEAL HUB ASSEMBLY) and 1 WP22003483 (BELT, DRIVE)"
Tim S.
KITCHEN KITCHENAID KUDP01FLSS0 Left estimate
Darren S.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Found drain clogged ... clear drain .. machine ok
Moses D.
M/W OTR WHIRLPOOL n/a Door is scratched/dented. Under 30 day cosmetic warranty. Ordering part; ordrng 1 W11117588 (DOOR M/W)
Paul T.
REFRIG/FREEZER WHIRLPOOL WRF560SMHZ00 "Checked unit, found water leaking out from tube causing ice build up in freezer, also icemaker not cycling properly, will order; ordrng 1 4317943 (ICEMAKER) and 1 WPW10279909 (VALVE) and 1 WPW10601149 (WATER TUBE)"
Derrell D.
WASHER WHIRLPOOL WTW5000DW1 Unit making noise during agitation cycle. Found cam not fully engaging replaced cam test unit working properly ; used 1 W10721967 (CAM) from stock
Eric S.
WASHER WHIRLPOOL WFW5620HW0 Ran diagnostic no codes unit working as designed advised customer
Aris S.
DRYER WHIRLPOOL WGD7500GW0 "Broken parts, need parts; ordrng 2 W10676495 (STRIKE)s"
Aris S.
WASHER WHIRLPOOL WTW7800XW2 "Clean up the drain pump, test it is working good"
Eric S.
MICROWAVE WHIRLPOOL WOC75EC0HS00 Sr#7724729024. Wifi setup problem per tech support customer must upgrade to newer version found some glue in cavity
Lewis G.
DISHWASHER KITCHENAID KDFE204ESS2 Ran diagnostic test no error codes everything on unit is running good basically customer education on proper soap.... and to use finisher also advised on porcelain versus plastics and what type of detergent to use
Darren S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 found unit not cooling .. interior lites on .. no fans .. no compressor ... spoke to Andy @ techline .. ran diagnostics... ; ordrng 1 W11124259 (UI)
Chris H.
DRYER MAYTAG MEDX655DW1 "CH - unit is plugged into a 4 prong 240vac outlet. Tested outlet, voltages read good. Removed cover from terminal block on back of unit, found ground and neutral wires coming off of power cord not connected to terminal block or chassis. White neutral jumper on unit still installed into ground wire position. Unit was not correctly installed. Called techline to document, sr# 7724728987. Per tl, this is an installation concern and is not covered under warranty. Advised customer to contact retailer/installer to resolve"
Arden D.
M/W OTR WHIRLPOOL n/a "AD. Checked unit, found damage panel on door. Ordering door.; ordrng 1 W11206158 (DOOR )"
Marc C.
WASHER MAYTAG MVWC565FW1 Tested unit found main control board dead; ordrng 1 W11162438 (CONTROL BOARD)
Marc C.
WASHER WHIRLPOOL WTW8500DC5 Tested unit in diagnostics F0E5err. Off balance code. Advized customer not to over load washer with different weight and fabric unit working as designed
Chris H.
REFRIGERATOR KITCHENAID KRFF305ESS00 "CH - found water supply to unit turned off at water line valve - turned on water, jumped out icemaker, tests good. Customer paid service fee plus tax, $122.57 by credit card, ref# 1554429293"
Keyel H.
REFRIG/FREEZER WHIRLPOOL GZ25FSRXYY5 "Unit operating normal water pressure low from supply instruct customer plumber needed, Bulb blow in freezer."
Jason T.
FREEZER WHIRLPOOL KBFS25EWMS10 "Made checks” found plugged evaporator drain, unplugged & replaced evaporator drain kit, tested ok...S.CODE ON PART...; used 1 W10619951 (grommet) from stock"
Matt S.
REFRIGERATOR WHIRLPOOL KRFC604FSS00 Ordering software updated control and evap cover W10889360 W11332011; ordrng 1 W10889360 (cover-evap) and 1 W11332011 ( ONTROL)
Paul D.
LAUNDRY MAYTAG MVWX655DW1 Check unit found unit in a drain cycle without no light tested ok went thru diagnose cycle went thru
Wayne L.
DRYER WHIRLPOOL MEDZ600TB2 "Check unit control board is faulty also with control panel customer,customer declined repair and will purchase a new unit"
Aris S.
MICROWAVE WHIRLPOOL W H75021HZ0 "Check unit is working normal, but if problem continues then need to send the turn table motor."
Matt S.
REFRIGERATOR WHIRLPOOL WRT511SZDB00 Ordering a new defrost control. WPW10352689defrost on return. Customer has insulin that must be kept cold. She cannot turn off the fridge. ; ordrng 1 WPW10352689 (cntrl-elec)
Tim S.
RANGE - ELECTRIC WHIRLPOOL WEE5150FS2 Showed how to set timer
Matt S.
REFRIG/FREEZER WHIRLPOOL WRB322DMBM00 Defective dye drier clogged causing high high pressure and into deep vacuum. . Re- ordering. WPW10143759 extra time. ; ordrng 1 WPW10143759 (dryer)
Moses D.
OVEN WHIRLPOOL WFG500M4HS Can not find model/serial number on unit. Told customer needs to call whirlpool
Vincent D.
FREEZER KITCHENAID KBSD608ESS01 Vd found ice in top freezer and door seal not sealing properly heated tested unit running to specs
Vincent D.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ02 Vd tested found arm in off position and not sitting in holder reattached tested unit ran to specs
Brian H.
LAUNDRY WHIRLPOOL MHW5500FW0 "Ran diagnostics, found saved fault codes:F09E01 long drainF03E1 Water Level error.Removed and inspected drain pump found no obstructions. Pump is faulty and needs replacing.Order pump WPW10605427 $53.88Labor $75; ordrng 1 WPW10605427 (DRAIN PUMP)"
Vincent D.
REFRIGERATOR KITCHENAID KBSD602ESS00 Vd found unit having a water hammer noise coming from water supply cust had a generic filter in before replacing with a wpl version advised cust could have damaged house unit would need water filter housing WPW10121140) 105 trip 114.95 labor 135 tax total 378.47 cust declined at this time paid trip 122.57 by cc #
Vincent D.
DRYER WHIRLPOOL WED6620HW0 Vd found latch and catch not lined up properly so door would not stay shut adjusted both tested unit ran to specs
Eric S.
WASHER WHIRLPOOL WFW5620HW0 Ran diagnostic no codes unit working as designed advised customer
Marc C.
WASHER WHIRLPOOL WTW4815EW0 Tested unit found main control issue intermittant problem with unit starting wash cycle after wash cycle is done; saved tckt
Arden D.
REFRIG/FREEZER WHIRLPOOL WRS571CIDM02 "AD. Checked unit, found faulty damper and control (S-Code) Ordering parts. Collected $122.57 via ccd.; ordrng 1 W11164593 (DAMPER ) and 1 WPW10758681 (CONTROL )"
Arden D.
REFRIG/FREEZER WHIRLPOOL KBFS20EVMS13 "AD. Checked unit, found faulty drain. Ordering part. Collected $122.57 via ccd.; ordrng 1 W10619951 (DRAIN TUBE)"
Arden D.
RANGE KITCHEN AID KSDB900ESS2 "AD. Checked unit, found faulty element and control. Ordering parts.; ordrng 1 W10779716 (ELEMENT ) and 1 W11099784 (CONTROL )"
Arden D.
DISHWASHER KITCHEN AID KDTE104ESS AD. Replacement control is defective. Also found faulty panel. Ordering parts.; ordrng 1 W10833931 (CONTROL ) and 1 W10903576 (PANEL )
Arden D.
RANGE KITCHENAID KSDG950ESS1 "AD. Checked unit, found faulty controls. Ordering parts.; ordrng 1 W10915031 (CONSOLE ) and 1 W11100513 (CONTROL )"
Tim S.
WASHER WHIRLPOOL WFW92HEFW0 Ripped. Need specialist extra man 2 count ; ordrng 1 W1093220 (TRAP)
Arden D.
WASHER MAYTAG MVWB765FW0 "AD. Replaced defective stator, rotor and clutches. Recalibrated and ran diagnostics. Unit tested ok. Advised customer on vibration pads. Unit ok"
Tim S.
RANGE JENN AIR JDS9860CDS01 Called customer rescheduled; schdld next appmnt for 4/30 TUE !
Tim S.
REFRIG/FREEZER KITCHEN AID KRFF305ESS00 Tighten handle adjusted mullion strip Rt fresh door gasket torn; ordrng 1 W10830162 (gasket-fip)
Tim S.
REFRIGERATOR KITCHENAID KBFS20EVMS13 Dead icemaker torn gaskets Seized rails; ordrng 2 W10571956 (gasket-fip)s and 1 W10884390 (icemaker) and 2 WP13055901 (slide)s
Tim S.
REFRIG/FREEZER KITCHEN AID KRFF507HWH00 Must be after 3 . Freezer door nevered ordered; ordrng 1 LW10708430 (dor-fip wh) and 1 W10876598 (nameplate)
Arden D.
DISHWASHER WHIRLPOOL WDF330PAHB1 "AD. Checked unit, ran diagnostics. Unit functioned within designed operation. Advised customer to use rinse aid. Unit ok"
Kyron G.
RANGE WHIRLPOOL WFG525S0HV1 "ordrng w10859728/manifold, w10474162/orifice, w11234417/orifice, w10881749/burner cap kit, wpw10515455/burner head and wpw10515454/burner head (by SX)"
Aris S.
DISHWASHER WHIRLPOOL WDF510PAYS6 "Unit need the motor & the control board , but customer will call back if she want to fixed"
Wayne L.
D/WASHER UNDCTR WHIRLPOOL WDF750SAYB3 Check unit motor is faulty ; ordrng 1 WPW10605057 (SUMP MOTOR )
Wayne L.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Check unit order parts that failed ; ordrng 1 W10843055 (CONTROL BOARD ) and 1 W10902214 (THERMISTOR ) and 1 W11032800 (MOTOR EVAP)
Aris S.
DISHWASHER KITCHENAID KDTE404DSP0 "Run unit on service diagnostic, is working normal & no error code, but if problem continues then need to send the control w10866116"
Frank G.
WASHER WHIRLPOOL WTW4915EW1 Geracase shaft drop down allowing drive pulley to hit shield; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 WPW10006384 (drive belt)
Tim S.
ICE MAKER KITCHEN AID KUIC15POZP1 Replaced defective grid
Jason T.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Made checks, found burnt out ice fill heater, called tech line pics in SD-MOBILE, ordering parts..; ordrng 1 W11087201 (HEATER) and 1 WPW10341329 (WATER VALVE) and 1 WPW10553630 (COVER WITH HEATER) and 1 WPW10764668 (ICE MAKER)"
Tim S.
REFRIGERATOR WHIRLPOOL SBI20KW Needs plumber to replace shut off to ice maker/ Valve faulty on refrigerator & icemaker motor Left estimate
Tim S.
WASHER MAYTAG MVWX655DW0 Replaced defective wash plate . Stripped
Tim S.
REF FF BLT-IN KITCHEN-AID KBSN602EPA01 Replaced defective main board
Clem S.
RANGE KITCHEN AID KSGB900ESS1 "Broken harness ,order part ; ordrng 1 W10580232 (harns-wire)"
Clem S.
REFRIGERATOR IKEA IK8FXNGFDM02 "Freezer door missing washer ,leaking seal system and melting diffuser ,order parts ; ordrng 1 W10836706 (evaporator) and 1 W10919804 (duct-air) and 1 W11092625 (compressor) and 2 WP489467 (washer)s and 1 WPW10383615 (thermistor)"
Wayne L.
REF BOT/MT 21CF WHIRLPOOL WRB322DMBM00 Check unit installed part that was order unit working fine
Wayne L.
RANGE - GAS WHIRLPOOL MGR6600FZ0 "Check unit,adjust legs unit working fine"
Kenly S.
DRYER WHIRLPOOL MDG25PRAWW2 check and I found that the BELT is broken; ordrng 1 WPW10131172 (BELT)
Frank G.
WSH FRT/LOAD WHIRLPOOL WFW87HEDW0 Installed drain pump and checked unit
Kenly S.
RANGE KITCHENAID KGRA806PSS00 check and found that the SWTCH MEMB is defective; ordrng 1 WP9756559ES ( Membrane Switch (Stainless Steel))
Jason T.
DISHWASHER WHIRLPOOL KDTE334GBS0 "Made checks” found defective latch assembly, replaced latch assembly tested ok..."
Jason T.
RANGE WHIRLPOOL WFG525S0HS1 "Made checks” adjusted burner orifice, tested ok..."
Kenly S.
DISHWASHER WHIRLPOOL WDF518SAFM check and found that the motor is defective; ordrng 1 W10567648 (CAPACITOR ) and 1 WPW10567645 (MOTOR ASSEMBLY)
Jason T.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Made checks” found defective water filter housing, customer wants to repair unit self..."
Kenly S.
DISHWASHER KITCHENAID KDTE104ESS2 check and found that the engine is defective; ordrng 1 W11032770 (MOTOR)
Jason T.
REFRIG MAYTAG n/a "Made checks” found defective evaporator fan motor, replaced evaporator fan tested ok...; used 1 WPW10236142 (MOTOR-EVAP) from stock"
Jason T.
REFRIG/FREEZER WHIRLPOOL WRX735SDHZ00 "Made checks” Adjusted door for better closure and advised customer food storage, units ok..."
Kenly S.
OVEN WHIRLPOOL ACS3350AS "Heck and I found that the control board and the overlay are defective. but they are discontinued; ordrng 1 31944801 (ERCIII, GAS) and 1 32061901B (OVERLAY, MYLAR (BLK))"
Jason T.
REFRIGERATOR MAYTAG MRT118FFFE04 "Unit functions normal at this time,No problems found. .."
Damion M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Check ref and found frozen return air vent and faulty damper wont open..Pls order..; ordrng 1 W11164593 (DAMPER)
Jason T.
REFRIG/FREEZER KITCHEN AID n/a "Replaced defective evaporator fan motor kit, tested ok..."
George T.
WALL OVEN KITCHEN AID KODC304ESS00 Installed two thermistats behind of double wall oven...test ok after repair...customer was present while testing..also agreed everything was working fine..
George T.
M/W OTR WHIRLPOOL WMH31017HS Found and replaced blown fuse. Test ok after repair..customer was present while testing.; used 1 W10138793 (FUSE THERMAL) from stock
Paul T.
WALL OVEN KITCHEN AID KODC304ESS00 Helper on call GT was lead.
Dennis B.
WALL OVEN WHIRLPOOL WOD51ES4EB00 Db refer to ep notes 2 man ; saved tckt
Clem S.
REFRIG/FREEZER WHIRLPOOL WRT579SMYF00 Leaking evap coil . Decline
Clem S.
REFRIG/FREEZER MAYTAG MBF1958DM00 "Balance front of unit so condenser coils not to touch ground ,test okay"
Clem S.
REFRIGERATOR WHIRLPOOL ED2FHEXNS00 "Clogged water filter , flush remover and explain to replace filter"
Clem S.
DISHWASHER KITCHEN AID KUDD03STPA2 "Replaced part ,test okay"
Clem S.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 left unit working as designed
Edwin M.
REF S/S 20 CF WHIRLPOOL WRS571CIDM01 Adjusted loose ice maker
Edwin M.
REF S/S 20 CF WHIRLPOOL WRS571CIDM02 Advised about blocking vent
Kenly S.
DISHWASHER IKEA IDT870SAGX0 part installed the unit is working well
Brian H.
MICROWAVE WHIRLPOOL KEMC308KSS04 "Need additional parts, see VD work order.; saved tckt"
Kenly S.
REF BOT/MT 19CF KITCHEN AID KRBR109ESS00 check and found that the ICE MAKER was defective replace it using the one that they sent from the office
Kenly S.
RANGE WHIRLPOOL KGSC308LSS0 part installed the unit is working well
Gerry Q.
WALL OVEN WHIRLPOOL WOD51EC0HS01 Please re order part again base on model number control panel new one has more options that the original panel like convection bake and broil that oven is not convect ready this part number need to researched as per tech support recommended sr#772 4714718; ordrng 1 W11297709
Marc C.
DRYER WHIRLPOOL GGW9260PW3 Tested unit found bad holding coils on gas valve i replaced holding coils tested unit ok advized customer to have vent cleaned also; used 1 279834 (Coils) from stock
Gerry Q.
RANGE JENN-AIR JGRP436WP02 Panel paint coming off ; ordrng 1 W10352966 (cooktop) and 1 W10352967 (cooktop) and 1 W10352969 (cooktop)
Damion M.
DISHWASHER KITCHENAID KDTE334GPS0 Check dishwasher and found door installed off alignment .I realign a-just door instruct customer left unit working has design..
Damion M.
KITCHEN WHIRLPOOL WFG320M0BS3 I installed all burner tubing and check left range working has design...
Marc M.
RAN GS 30 SC KITCHEN-AID KSGG700ESS Unit tested & checked no display and light blinking inside oven. No function on clock. Order panel & board. ; ordrng 1 W10909669 and 1 WPW10453983
Damion M.
MICROWAVE WHIRLPOOL WMH32519CS2 Check micro wave and found faulty door interlock light flickering .I repair the issue installed new interlock and check left unit working has design...
Vincent D.
MICROWAVE WHIRLPOOL KEMC308KSS04 Vd unit needs part # 39 and part # #46 but the holder are a non serviceable part factory notes PF W10727408 IS A KIT OF 3 SWITCHES. THEY WILL NEED TO USE THE ORIGINAL BRACKET AS IT IS NOT SERVICED. 01/15KC need to make report to warr comp Unit needs brackets
Matt S.
ICEMAKER WHIRLPOOL WRS315SDHZ Has low water flow from supply due to a piercing valve not fully piercing the copper pipe. Causing cubes to be too small and jamming the auger for the ice and also very low flow from the dispenser. Advised to have installer return and correct the water supply issue.
Tyler S.
WASHER MAYTAG MHWE251YG00 "Installed new tubs with CH, working properly."
Kenly S.
DISHWASHER WHIRLPOOL WDT780SAEM1 Checked and found the draining pump is defective ; ordrng 1 WPW10348269 (PUMP DRAIN ) and 1 WPW10545278 (HOSE DRAIN )
Eddy P.
WASHER MAYTAG MVWB750YW0 Needs new pump. Customer needs to get a company check. For $390.02. Trip charge $139.95. Labor. $98.00. Pump $120.28. Need appointment before 12:00 pm. ; ordrng 1 WPW10409079 (pump-water)
Tyler S.
WASHER WHIRLPOOL WTW8800YC0 Customer declined service charges at this time.
Eric P.
WALL OVEN WHIRLPOOL WOD51ES4EB00 "Ep-installed new lower oven sensor and tested unit-bake @350° =45min and reached 300°. Ohmed both lower elements-good. Oven thru F1E1,F3E1 codes after we shut it down. Contacted techline -Dustin (sr#7724711417)- bad control board. Ordering (1) W10807576 cntrl-elec; ordrng 1 W10807576 (CNTRL-ELEC)"