Local Reviews
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Ken K.
REFRIGERATOR WHIRLPOOL GB2FHDXWS07 "Leaking/ ice build on floor of FC, checked unit found clogged defrost drain, cleaned same and defrost ice"
Kenny G.
REF BOT/MT 19CF WHIRLPOOL WRF560SEHZ Found clogged water filter. Educated customer.
Darren S.
D/WASHER UNDCTR WHIRLPOOL WDT750SAHZ0 Found retainer missing for kickplate .. customer instruct to call WP .. for part ..WPW10503548
Stoyan S.
OVEN WHIRLPOOL GW397LXUS06 RF burger valve stuck Order new; ordrng 1 WPW10290838 (valve-brnr)
Arden D.
DRYER WHIRLPOOL WGD92HEFW0 "AD. Checked unit, ran cycle. Unit functioned within designed operation. Clean lint indication displaying periodically in normal. Explained to customer that the reason for that is to constantly remind user to ensure screen is clean. Vent is cleared, unit ok"
Damion M.
D/WASHER UNDCTR IKEA IUD8010DS1 Check dishwasher and found faulty sump& motor not washing ... I installed new motor and check left unit working has design..
Kenly S.
DRYER ADMIRAL AGD4475TQ1 check and found that the timer is defective. but the customer does not know if he is going to fix it or buy a new one
Roberto C.
DRYER MAYTAG DG4000 Adjust baffles screws test ok
Keyel H.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Disconnect water supply to check for residue, check ok water pressure is high showed customer in manual that water pressure should be at 35/120psi for normal operation file #7725075986Part # W10786952"
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 "Not getting a full frost pattern, Restriction/leak in seal system customer do not want unit worked on and want to contact manufacturer."
Clayton G.
DISHWASHER KITCHENAID KDPE334GPS0 Reinstalled gasket. Test unit ok
Frank G.
WASHER WHIRLPOOL WTW5000DW1 Cleaned out cold water side of inlet valve and checked. Ran diagnostics and recalibrated control
George T.
REFRIGERATOR KITCHEN-AID KBFS20ECMS00 "Replaced non working evap motor. Also door switch.all test ok after repair.; used 1 12002646 (LIGHT SWITCH KIT), and 1 W11024089 ( MOTOR) from stock"
George T.
REFREGERATOR WHILPOOL n/a Found seals have to be cleaned for now..customer will clean seals and cabinet for now . Frost buildup has to do with doors not sealing properly...cooling system working fine..
Paul T.
D/WASHER UNDCTR WHIRLPOOL WDT750SAHZ0 "Checked over unit, when testing ,found water not draining, disconnected drain from under sink and drained into bucket and alltest ok. Showed customer and advised them that they need a plumber to clean out drain under sink for better performance"
Paul T.
COOKTOP AMANA AGR4230BAW3 Customer stated canceled this appointment at 8am this morning and did not want service. She stated she contacted amana/whirlpool to cancel.
George T.
REF BOT/MT 25CF WHIRLPOOL n/a Found no water feeding to ref...coming from saddle valve from under sink..all rusted up..needs to be replaced by customer...turned icemaker off for now so it doesnt burn out.
Roberto C.
WASHER WHIRLPOOL WFW6620HW0 Washer was on lock mode unlocked run test ok
Lewis G.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Unit has several error codes,...2/1,...7/1,...6/4,...4/3,...errors...7/1 Heater errorOther error code were cleared because functioning properly... customer stating has extended warranty three purchase through Cosco...has 1 year extended warranty...Customer stating no hot water heater element is not working properly on unit please review parts for repair; ordrng 1 W10696509 (HEATER ELEMENT)"
Omar S.
WASHER MAYTAG MVWB766FW1 F5E3 bad door switch replace test ok..TS; used 1 W10810403 (LID LOCK) from stock
Omar S.
WASHER WHIRLPOOL WTW5000DW2 F0E5 Unbalanced load Instruct costumer to balance load test ok
Chris H.
REFRIG/FREEZER WHIRLPOOL WRS325FDAW04 "CH - installed new rc led module {WPW10515058} and fc led module {WPW10515057} from truck stock - tests good. Customer paid service fee plus tax, $122.57 total by check# 8041; used 1 WPW10515057 (LIGHT), and 1 WPW10515058 (LIGHT) from stock"
Stoyan S.
KITCHEN KITCHENAID KDTM354ESS2 Ck unit find cntrl board harness main and cntrl board burned Take picture Called safety Whirlpool to report They sed no action is necessary safety will contact customer the same day will replace unitSr#7725051428
Dennis B.
MICROWAVE WHIRLPOOL IBMS1455WS0 Db unit needs control WPW10317093 165. Labor 135 trip 114 .95 customer declined repair $442.00
Elmer A.
WASHER WHIRLPOOL WTW7300DW0 Ran diagnostic operation ok.
Jose R.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Found faulty pump&motor.; ordrng 1 W11087376 (pump&motor)
Jose R.
REFRIG/FREEZER WHIRLPOOL WRS588FIHZ00 Replaced control electric and bi-metal defrost harness..okDefrosted evaporator.
Elmer A.
DRYER - GAS WHIRLPOOL WGD4815EW0 Installed rollers checked operation.; used 1 349241T (roller) from stock
Jason T.
REFRIGERATOR WHIRLPOOL GSS26C4XXY00 "Made checks” found defrost heater wiring disconnected, reconnect heater, unplugged evaporator drain, defrost evaporator” also customer has broken wire to ice maker in freezer door, she wants to call w/pool for authorization number for parts. Tested ok..."
Sam C.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Unit with ice buildup and damage fan motor failed on defrost; ordrng 1 W10464673 (fan motor) and 1 W10902214 (thermistor) and 1 W11035836 (cntrl-elec)
Jason T.
REFRIGERATOR WHIRLPOOL WRB119WFBB00 "Made checks” found defective jazz board” replaced defective jazz board, defrost evaporator, tested ok...; used 1 WPW10503278 (JAZZ BOARD) from stock"
Jason T.
REFRIGERATOR JENN-AIR JFC2290VEP8 "Made checks” found defective control damper, replaced defective control damper assembly, tested ok...; used 1 WPW10594329 (CONTROL) from stock"
Elmer A.
WASHER WHIRLPOOL MVWB835DW4 Damaged valve.; ordrng 1 W11165546 (VALVE)
Felipe T.
MICROWAVE WHIRLPOOL JMC2430DP01 Tested unit functions all checked ok. Unable to verify complaint at this moment
Darren S.
REF BOT/MT 19CF WHIRLPOOL n/a Found excessive ice build up in freezer.. clean out ice ..; used 1 w10902214 (THERMISTER) from stock
Paul D.
DISHWASHER WHIRLPOOL WDP370PAHW0 Checked unit found motor ass bad not sending water thru spray arms will order ; ordrng 1 W10876537 (drain pump) and 1 W11025157 (pump&motor)
Darren S.
WSH FRT/LOAD WHIRLPOOL n/a found unit not coming on .. unplug unit .. reset control ... error codes f0e5 ..f5e2 .. ran diagnostics .. customer instruct on load issues and control .. machine ok
Darren S.
WASHER WHIRLPOOL SAV3655AWW Found unit not spinning .. adjust pulley ... unit spins ... belt and pulley good ... transmission was stuck ... ran cycle .. machine ok
Felipe T.
DISHWASHER JENN AIR JDB9800CWP2 Replaced defective upper rack adjusters and tracks
Felipe T.
OVEN WHIRLPOOL AGR5330BAS3 Changed unit setting from Celsius to Fahrenheit. Tested unit operation all working to specs
Kenly S.
REFRIG/FREEZER WHIRLPOOL WRF540CWHZ01 "check and found that the filter needs to be replaced, talk to the customer and he told me he would buy it"
Adrian R.
RANGE WHIRLPOOL KGSA906PSS00 Need part. ; ordrng 1 WP759424 (THERMST FIX)
Elmer A.
WASHER WHIRLPOOL WTW4816FW1 "Damaged motor & actuator.; ordrng 1 W10890624 (motor-drve), used 1 W10913953 (ACTUATOR) from stock"
Jose R.
REF BOT/MT 19CF MAYTAG n/a Replaced defective ice maker..tested u it ok..; used 1 4317943 (ICEMAKER) from stock
Kage M.
WASHER AMANA NTW4516FW3 Unit stuck in long drain advise the customer to use the right amount of soap and also advise the customer to make sure they are using the proper cycle setting unit is working as designed no further repairs
Kenny G.
REFRIG/FREEZER MAYTAG MFF2055FRW00 Replaced faulty water filter
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRT519SZDW02 Found normal operation. Fridge temperatures 45 degrees. Explained to cust of temperature settings. Set temperatures to recommended settings and damper in freezer set to max.
Ken K.
REFRIG/FREEZER WHIRLPOOL KFCS22EVMS4 Replaced defective water valve and ice maker due to unit over filling and cause ice build up. No charge as per Mike Darr
Kenny G.
DISHWASHER WHIRLPOOL KUDP01FLSS6 Wrong part. Correct part is no longer Available. Customer was refunded her money.
Trevor B.
REFRIGERATOR WHIRLPOOL WRT316SFDM00 TB- New compressor not needed. Unit has refrigerant leak. Installed uv dye drier and recharged with refrigerant. Total paid previously $555.11 applied towards total for dye drier installation $554.66. Customer refunded balance ($0.45). Return for dye inspection scheduled for 6/18.; schdld next appmnt for 6/18 TUE !
Peter B.
WASHER COMM WHIRLPOOL CAE2795FQ0 Check unit does not start found defective interface module remove and replace tested functions fine ; used 1 WPW10491734 ( INTERFACE ) from stock
Kage M.
WASHER MAYTAG MVWC465HW2 Customer concern was the unit making a grinding noise ; ran the unit into test mode everything checked out good advise customer to not over load the unit; went over size proper soap usage no repairs at this time unit working as designed
Roberto C.
WASHER WHIRLPOOL CAE2743BQ0 Adjust coins shutter test ok....must call for service call charge
Efrain R.
REFRIG/FREEZER KITCHENAID KRFF707ESS01 "Forst build up .pick up pt at office ,install ok; ordrng 1 W11033168 (MOTOR HARNESS)"
Lewis G.
RANGE WHIRLPOOL WFG505M0BS Customer is stating that her clicking sounds every time to try using the burners customer education explained that that was normal that needed to turn the gas valve more to get the clicking to stop customer education on baking and also boiling future and making sure the customer understands all the features of the range no defects found with unit
Damion M.
RANGE KITCHENAID KSGG700ESS1 Check range and found broken door outer glass ... I installed new glass door and check left range working has design...
Efrain R.
COOKTOP IKEA ICI500XB01 Needs module dead burned .2 men; ordrng 1 W10857230 (MODULE)
Jose R.
REFRIG/FREEZER WHIRLPOOL WRS555SIHZ00 Install freezer door..tested ok
George T.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Needs right side door gasket.found damaged can cause air leak.; ordrng 1 W10830274 (gasket-fip)
Jose R.
REFRIGERATOR KITCHENAID KSSC42QVS00 "Found faulty control electric and ice crusher and shaft,auger motor..Not fixing at this time.."
Damian T.
ICE MAKER KITCHEN AID KUIC18PNXS2 Checked unit and found issue occurring due to faulty electrical outlet behind unit. Advised client to hire electrician to rectify issue. Unit ok.
Damian T.
DRYER WHIRLPOOL WGD8740DW0 Checked and found unit has a faulty idler pulley and broken filter housing.; ordrng 1 4392067 (dryer repair kit) and 1 W10906551 (housng-out)
Sam C.
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 Adjusted and level unit replaced faulty condenser fan motor used a truck stock; used 1 W10181323 (COND MOTOR) from stock
Roberto C.
WASHER WHIRLPOOL WTW7040DW0 "Replace gearcase ,washplate run test ok"
George T.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Air tunnels from freezer to freshfood sections clogged with ice buildup.had to use steam to clear out all the ice buildup..also steamed all door seals to soften..advised customer to try and keep doors closed as much as possible.
Frank G.
WASHER WHIRLPOOL WET4024HW0 Needs drain hose extended or a syphon break....customer will extend drain pipe higher so the water doesn’t drain out of the machine
Edwin M.
REFRIG/FREEZER WHIRLPOOL WRSA15SNHZ01 Adjusted temp sensor.
Edwin M.
DISHWASHER WHIRLPOOL MDB4949SDZ0 Found spoon under floatswitch
Darren S.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 As per customer.. unit not cooling ... as of now normal operation .. no irregular noises ...fresh food temp @ 38 degrees ...freezer @ 12 degrees ...customer instruct to clean condenser..
Marc C.
M/W OTR WHIRLPOOL WMH31017HS2 Door worped and switches damaged ; ordrng 1 W11173813 (DOOR) and 1 W11252186 (SWITCHS UPPER) and 1 W11252187 (SWITCHES LOWER)
Adrian R.
REFRIG/FREEZER WHIRLPOOL KFIS20XVMS11 "Realign the freezer door,and reset the water filter light leave working fine."
Adrian R.
MICROWAVE KITCHENAID KEMS308GSS0 Installed the both parts run test leave working properly.
Tim S.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Bad motor pump ; ordrng 1 W11087376 (MOTOR PUMP )
Sam C.
REFRIGERATOR JENN-AIR JFC2089WEP11 Ice buildup clogged drain defrosted ice cleaned condenser installed new drain tube adjusted and reinstalled freezer handle cycle check
Jesse F.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 F.f. evaporator iced up. O&i parts. Repair per service pointer W11033419D. 2 count for defrosting...; ordrng 1 W10889841 (cover-evap) and 1 W11169503 (CONTROL )
Damion M.
WASHER MAYTAG MVWB765FW0 Check unit and found faulty gear case and water valve I installed all the parts and check left unit working has design...
Kenny G.
REFRIG/FREEZER WHIRLPOOL WRS321SDHB02 Installed and tested diffuser.
Frank C.
WASHER WHIRLPOOL WTW5000DW2 Needs cap and motor; ordrng 1 W11158831 (CAP) and 1 W11283592 (MOTOR)
Kenny G.
WASHER WHIRLPOOL WTW5000DW1 Installed and tested pump. Working ok.
Kage M.
RANGE WHIRLPOOL WFG320M0BS3 Checked and found the hinge safety was not released ; unable to get back on fixed and left the unit working as designed
Damion M.
DRYER GAS WHIRLPOOL WGD9371YW0 Check dryer but I’m unable to verify customer complaint I check dryer cycle correctly no problem ... but the vent fro the first floor to the roof i have no access instruct ant further issue call us back..
Enerve B.
WASHER WHIRLPOOL WTW4915EW2 "Checked out the washer,founded the failure of the back flow water from the drain pipe(main ).unit works fine as designed,customer needs a plumber for."
Tim S.
REFRIGERATOR KITCHENAID n/a Irratic board; ordrng 1 W10789107 (cntrl-elec)
Efrain R.
DISHWASHER JENN-AIR JDB8200AWPW3 "Found can cap in pump ,drain assy .ran unit ok"
Damion M.
WASHER WHIRLPOOL WFW8620HC1 Check wash but upon arrival Im unable to verify customer complaint I ran unit found no issue .. instruct customer left unit working has design...
George T.
REF S/S 20 CF WHIRLPOOL WRS571CIDM02 Unit located in basement possible high humidity issue migrating into unit when doors are opened.must remove dispenser every couple of weeks to clean it out...also very low water pressure even without filter in place..could not trace valve in ceiling.must be addressed by customer.
Damian T.
ICE MAKER KITCHEN AID KUIC18NNXS1 "Replaced drain pump, recirculating pump, hose, tubing and water pan. Unit ok."
Paul T.
D/WASHER UNDCTR WHIRLPOOL WDF520PADW "Customer did not want me to go into apartment because i was there several times and didnt resolve issues, customer got very rude and i left building, refer to previous invoices for records. Doc with tina."
Chris H.
DISHWASHER KITCHENAID KDFE104DWH4 "CH - unit has fail d ash motor. installed new sump assembly {WPW10605057} from truck stock, tests good. No other functional issues found at this time ; used 1 WPW10605057 (PUMP & MOTOR) from stock"
Marc C.
REFRIGERATOR MAYTAG MBF2258XEW1 Tested unit found snow in freezer due to gasket not sealing properly i heated door gasket tested unit ok. Freezer. 0. Fresh food 38. Ice cream solid
Brian H.
ICEMAKER WHIRLPOOL ARS8267BS "Found shut off arm to ice maker jammed. Adjusted arm, cycled ice maker. Unit working ok."
Matt S.
WASHER MAYTAG MVWB850YW0 Installed new drain hose. Working properly. Collected balance. 141.29 cc
Matt S.
FREEZER WHIRLPOOL WRT311FZDB01 New fc door and emblem installed. Working properly.
Marc C.
DRYER WHIRLPOOL WGD4815EW2 Tested unit for noise found bra wire in blower housing i remover wire tested unit ok
Trevor B.
DRYER AMANA NED4655EW1 TB- Adjusted door strike. Tests good.
Brian H.
REFRIGERATOR WHIRLPOOL WRT318FZDW00 Replaced parts. Working ok
Peter B.
WASHER WHIRLPOOL WFW9150WW01 Check unit found clogged dispenser and boot drain ports and cleared clog; retested and now functions fine ; Job Cmpltd
Vincent D.
DRYER MAYTAG MGDC400VW0 Vd unit needs timer (WP3977678) 175 trip 114.95 labor 135 tax total 453.10 cust declined at this time paid trip 122.57 by check # 7387
Darren S.
REF BOT/MT 19CF WHIRLPOOL n/a Found excessive ice build up in freezer..clean out ice ..; used 1 w10902214 (THERMISTER) from stock
Vincent D.
DRYER WHIRLPOOL WGD4815EW2 Vd found unit had a restriction in the unit by the air intake by lint screen / cleared and tested unit / ran to specs collected trip 114.95 labor 90 tac total 218.53 paid in full by cc #
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRS325SDHB01 TB- Cooling temps in both sections test good. Items freezing in upper portion of f/f section due to inhibited return airflow. Customer has food items blocking rear shelving space and tall bottle items directly in front of supply air damper. Attempted to explain this to customer and customer along with customer’s elderly mother interrupted service explanation several times and became belligerent. Unit is working as designed. Customer refused to listen to problem resolution.
Clayton G.
WASHER WHIRLPOOL WTW4950HW1 Advised customer must use both hot and cold water.Ran self test. Found no faults. Unit passes selftest ok!
Peter B.
WASHER WHIRLPOOL WFW95HEDW0 "Check unit found in sud lock mode,ran a diagnostic test functions fine"
Enerve B.
WASHER WHIRLPOOL WFW9550WL00 "Checked out the washer ,founded the failure of the dispenser housing water supply hose.Repaired the dispenser water supply hose,unit tested ok."
Keyel H.
REFRIGERATOR KITCHENAID KSCS25INSS01 "Unit is operating normal temps/ frost pattern check ok coils was clogged, vacuum coils for customer."
Felipe T.
COOKTOP JENN AIR JEC8430ADS Replaced right front burner switch. Need to contact owner for remaining balance ; used 1 12002121 (INFINITE SWITCH ) from stock
Vincent D.
REFRIGERATOR KITCHEN AID KOSE507ESS03 D found door hitting bottom kick plate causing noise / repositioned kick plate and left hinge / tested unit ran to specs
Marc M.
COOKTOP WHIRLPOOL WCC31430AB02 Unit tested & checked adjusted element and tested ok element was sticking up in air now it is now problem resolved unit tested ok.
Matt S.
REFRIGERATOR WHIRLPOOL WRS325FDAM Improper dispatch. Has lowes contract. Had a previous visit. Advised customer they have to call lowes to have it re-dispatched correctly.
Eric S.
DISHWASHER KITCHENAID KDPE234GPS0 Found no power to unit. Advised customer
Omar S.
WASHER WHIRLPOOL WET4027HW0 Broken door latch need part 2CC 2man job; ordrng 1 W11176112 (LATCH)
Felipe T.
DISHWASHER KITCHEN AID KDTM504EPA2 Cleaned and tightened float assembly. Per customer leak has not caused any water damage
Felipe T.
RANGE WHIRLPOOL WFG505M0BS3 Replaced defective door glass and knobs
Felipe T.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked unit. Cleared drain clog
Peter B.
WSH FRT/LOAD WHIRLPOOL n/a Check unit does not drain remove and replace pump tested functions fine ; used 1 WPW10605427 ( PUMP) from stock
Kenny G.
WASHER WHIRLPOOL WTW7000DW1 Installed gearcase and stator. Did not use inner or outer tub. I’m . Tests ok.
Kenny G.
REFRIGERATOR JENN-AIR JF42NXFXDW04 Found customers concerns were easily resolved by vacuuming upper area of fridge. Dust and lit. Issue.
Kenny G.
RANGE JENN-AIR JGRP536WP01 Found burners were igniting properly. However spark heads needed cleaning. Cleaned spark heads to allow for better spark. ; unit tested ok now; Job Cmpltd
Kenny G.
REFRIG/FREEZER WHIRLPOOL WRSA71CIHN00 The filter clogging issue is due to water main replacement project that is being performed in bayside /flushing queens. Cust advised to install whole house water filtration system. Nothing whirlpool can do.
Kenny G.
WASHER COMM WHIRLPOOL CAE2745FQ0 Installed latch. Job done
Kenny G.
REFRIG/FREEZER MAYTAG MSC21C6MFZ00 Installed water filter for customer. Also checked unit was working ok
Kenny G.
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 Installed all parts tested ok.
Peter B.
WASHER MAYTAG MVWX655DW1 Remove and replace failed parts listed tested functions fine ; used 1 W10752187 ( SCREW ) from stock
Peter B.
LAUNDRY WHIRLPOOL WET4124HW0 Check unit found slow fill remove and clean valve screens tested functions fine
Marc M.
RAN GS S/I JENN-AIR n/a Unit tested & checked outer ring under knob loose needs adhesive or double sided tape. No parts needed to complete repair cx will call Jen -Air for part or adhessive no tools need to put ring back on range.cx instructed calledJen air with cx part shipped direct to cx .
Kenny G.
REFRIGERATOR WHIRLPOOL WRS321SDHW02 Water valve is defective again. Ordering valve and wire harness in back of unit ; ordrng 1 W11228998 (WIRE HARNESS ) and 1 WPW10179146 (valve-inlt)
Peter B.
WASHER AMANA NTW4516FW3 Check unit found washing out sequence recalibrate tested With clothes functions fine.customer must use less soap.
Marc M.
MICROWAVE KITCHEN AID KBHS179BSS00 Prt installed
Marc M.
REFRIGERATOR KITCHENAID KFCS22EVMS8 Unit tested & checked bottom freezer icing up snowy ice causing issues for door closing.Asper Tm tracks no snap back needs tracks gave cx prt numbers and prices cx declined.repair
Kenny G.
RAN GS 30 CV AMANA AGR4230BAW3 Ignitor is bad. ; ordrng 1 W10914411 (igntr-oven)
Marc M.
DISHWASHER MAYTAG MDB4949SDZ Unit tested and checked no issues detected @ time of app. Cx instructed on placement of dishes.
Marc M.
DISHWASHER WHIRLPOOL GU2275XTVY2 Unit tested & checked ok no issues detected @time of app. Cx instruct. Unit operating to manufacture specs.
Jerel L.
REFRIGERATOR WHIRLPOOL WRF540CWHW "Installed handled, explained operation of unit. Unit checked ok"
Jerel L.
REF BOT/MT 19CF WHIRLPOOL n/a Installed new thermistor. Defrosted ice and cleared drain. Unit checked ok
Jerel L.
REFRIG/FREEZER WHIRLPOOL GB9FHDXWSO4 Unclogged drain. Installed p trap. Cleared ice buildup in drip pan. Unit checked ok
Clayton G.
REFRIG/FREEZER WHIRLPOOL WRX735SDHZ01 Adjusted door gasket and Advised customer on food stocking and energy usage cause change of season condensation. Unit checks ok.
Jerel L.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found door broken off at screws. Which does not allow door to stay on bracket to create air tight seal. Freezer is cannot be worked. Need new freezer door.; ordrng 1 LW10433608 (dor-fip ms)
Clayton G.
REFRIG/FREEZER KITCHEN AID KSCS25INSS00 Replaced ice maker. Unit tests ok. Old part is warranty return.
Jerel L.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Installed start device on previous attempt. Faulty compressor. Allow 3 count; ordrng 1 876764 (valve) and 1 WPW10507886 (compressor)
Clayton G.
DISHWASHER KITCHENAID KUDS01FLSS5 Unit has hard water buildup. Advised customer unit has to be cleaned with white vinegar unit has no more build up.
Stoyan S.
OVEN WHIRLPOOL GBD307PDS09 SR#7725009411Vent randomly turns on by itself / Called tech line they recommend to replace microcomputer and UI / micro is NLA # WPW10438751
Clayton G.
DRYER MAYTAG MEDX655DW1 Replaced motor found bad fuse and timer. Scode timer; ordrng 1 W10909685 (fuse-thrml) and 1 WPW10642928 (timer)
Stoyan S.
MICROWAVE JENN-AIR JMW2430DS02 Re install turn table holder Test it all op ok
Stoyan S.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replace defective drain pump Test it all op ok; used 1 W10348269 (PUMP-DRAIN) from stock
Clayton G.
REFRIGERATOR KITCHENAID KRMF706EBS01 Unit needs ice maker. And must defrost for complete repair. ; ordrng 1 W11188383 (ICE MAKER. )
Stoyan S.
OVEN KITCHENAID KSGG700EBS1 Loose connection on regulator Re install Test it all op ok
Stoyan S.
DISHWASHER JENN AIR JDB9000CWP3 "Replace defective tracks upper rack Test it all op ok; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Clayton G.
REFRIGERATOR WHIRLPOOL GD5SHAXNT00 "Unit needs water valve and ice maker.2cts unit needs to be moved out of tight spot. Customer wants to be scheduled in September. Cg only on return. Unit must be shut down to thaw fill line,; ordrng 1 2198597 (icemaker assy) and 1 W10408179 (water vavle asm)"
Stoyan S.
D/WASHER UNDCTR KITCHEN-AID KUDS30IXSSA Replace broken wheels lower rack All op ok; used 4 W10195416V (TRANSPORT) from stock
Jason T.
REFRIG/FREEZER WHIRLPOOL WRF993FIFM00 "Replaced defective parts, tested ok..."
Jason T.
REFRIG/FREEZER MAYTAG MFF2258FEZ02 "Replaced defective refrigerator doors, added shims & grease, tested ok...; used 2 542638 (GREASE), and 4 WPM0274057 (SHIMS) from stock"
Jason T.
REF BOT/MT 28CF KITCHEN-AID KFIV29PCMS02 "Made checks” defrost ice maker fill, tested ok..."
Stoyan S.
DISHWASHER KITCHENAID KDTE104ESS1 Bad cntrl panel have error f2 e2 Turn off power for minute error codes comes back Order new panel; ordrng 1 W10903576 (panel-cntl)
Stoyan S.
OVEN KITCHENAID KODE500ESS02 Bad console has error codes f1e0;f2e1;f2e0Order new panel; ordrng 1 W11086141 (console)
Jesse F.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Found f.f. drain clogged and steamed cleared. Also repositioned f.f. thermistor/put and secured to suction line per service pointer W11092686D(see picture on SD-Mobile of original location)...
Jason T.
REFRIG/FREEZER JENN AIR JFI2089AES2 "Made checks” found defective water valve, order parts..; used 1 67006322 (WATER VALVE ) from stock"
Jason T.
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "Made checks” found defective thermistor & main control board, order parts..; ordrng 1 W10316760 (THERMISTOR ) and 1 WPW10226427 (MAIN CONTROL BOARD )"
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 "No refrigerant in system(compressor running @ .36 amps, 40.9-44 watts. Readings were similar in April, no load on compressor).No dye detected @ evaporator or in the area. Found light trace in evaporation tray and slight dye on vertical wires on condenser. Customer upset, lost over $500 in food, 2nd time unit broke down, stated they will call back in to Whirlpool for a resolution. Reported to tech line(SR# 7725010078). O&i part. 3 count...; ordrng 1 WPW10487115 (condenser)"
Marc C.
LAUNDRY MAYTAG MVWB725BW0 Installed outer tub and inner basket tested unit ok no leaks at time of service
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRS571CIDM01 "Found “blue” wire to dispenser motor damaged(cut) @ lower wiring harness to freezer door. Reported to tech line(SR# 7725012258). Gave estimate, customer will call Whirlpool to try and get a concession...2 count...; ordrng 1 LW10691266 (dor-fip)"
Marc C.
RANGE WHIRLPOOL WGE745C0FE00 Grease stains between glass cleaned grease unit OK
Marc C.
REFRIG/FREEZER WHIRLPOOL WRSA71C1HN00 Tested unit found unit was turned off on display customer did not know how to turn it back on unit working as designed
Matt S.
WASHER WHIRLPOOL WTW5600XW3 Pulley nut was loose which caused the pulley to rub the belt guard. Re-installed pulley nut with locktight. Working properly.
Matt S.
WASHER AMANA NTW4516FW2 Hot and cold water hoses reversed. Corrected and tested. Working properly.
Matt S.
WASHER MAYTAG MHW3505FW1 No trouble codes present. Recommend clean washer cycle with 1 cup white vinegar only a few things mesmto remove any detergent residue which could cause issues including staining.
Matt S.
DISHWASHER KITCHEN AID KDTE334DSS0 Replaced defective control installed. Working properly.
Marc C.
REFRIG/FREEZER KITCHENAID KEFF507ESS01 Tested unit found poor air flow in freezer causing ice build up around back cover found gap in freezer liner to cabinet causing hot air leak needs silicone; ordrng 1 8201711 (adhesive)
Matt S.
RANGE WHIRLPOOL WFG525S0HZ0 Condensation building up in front of the vent due to heat meeting cooler cooktop and grates and depending on humidity level may cause more or less condensation. Previous call to techline by pc richard and also was forwarded to engineering dept and they also said this is normal. Techline person i spoke to made me aware of this. SR#7725013173.
Marc C.
DRYER WHIRLPOOL WGD4815EW2 Called tech line talked to rick file number. 7725017541. As dryer heats up heavy motor vibration. Replace motor and blower wheel per tech line; ordrng 1 279827 (motor!dryer) and 1 4392067 (dryer repair kit) and 1 WP694089 (wheel)
Tyler S.
DRYER WHIRLPOOL WGD4850HW0 Found unit running as designed. Explained to customer how wrinkle shield works on unit. Suggested using timed dry for her loads since she lives alone.
Matt S.
KITCHEN WHIRLPOOL WDT970SAHV0 Ordering a new sump assembly W11087376 get mdl photo on return. ; ordrng 1 W11087376 (pump&motor)
Tyler S.
OVEN KITCHENAID KGRK806PSS00 Installed TOD. Working. Collected remaining $93.29 by card.
Tyler S.
DRYER WHIRLPOOL WED8800YC1 Installed pulley and rollers from dryer repair kit. Running noise free.
Matt S.
DRYER MAYTAG MGDX655DW0 "Pulley on motor broke. Needs a new motor and belt as the belt is also damaged. Quoted trip 114.95 parts 54.00 (motor under warranty) labor 135.00 total w/tax 324.09 paid in full cc. Installed new motor and belt. Working properly. 279827 WPW10198086; ordrng 1 WPW10198086 (belt), used 1 279827 (motor) from stock"
Matt S.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Ordering a new compressor WPW10507886 and install kit. 482801. No system charge. ; ordrng 1 482801 (mount-tray) and 1 WPW10507886 (compressor)
Matt S.
WASHER MAYTAG MVWB850YW0 Needs a new drain hose WPW10363893 collected half of trip 114.95 part 15.06 labor 135.00 total w/tax 282.57. Paid 141.28 owes 141.29 very tight space. Extra time. ; ordrng 1 WPW10363893 (hose)
Eric P.
REFRIGERATOR KITCHEN AID KRFF507ESS01 "Ep-arrived and found F/c temps of 6° and R/c temps of 37° with a full ice bin. All voltages and ohm readings were confirmed on previous visit. Contacted techline-Steve(sr# 7725009837), confirmed sensor readings from board. Relocated r/c thermistor-secured with silver tape and wire tie, adjusted both suction and cap lines further into cavity so cover fits tight. Advised to slowly reload unit and monitor unit for the next 48hrs minimum."
Eric P.
WASHER MAYTAG MBWB855DC3 "Ep- Unit had F0E4(spin limited by water), F2E1(stuck button), F3E2(inlet water temp), F9E1(long drain) errors. Would not drain, pump just hummed. Manually drained unit and removed debris from drain pump. Ran calibration and diagnostics, unit drained properly and no recoding"
Dennis B.
WASHER MAYTAG MVWP575GW0 Db installed parts tested unit unit ran to specs
Tyler S.
REFRIGERATOR KITCHENAID KBBL206ESS01 Small ding in top door. Ordering door skin. ; ordrng 1 W10801506 (DOOR-SKIN)
Dennis B.
RANGE WHIRLPOOL WFG320M0BS0 Db tested unit unit ran to specs no faults found in oven light bulb was broke in socket removed. For customer
Tyler S.
REFRIGERATOR KITCHENAID KRSF505ESS00 "Compressor is running and sounds normal however unit has no cool at all or frost pattern. Customer states lost all cooling within a 2 day period. Needs a dye drier, compressor, RC evaporator. Sealed system parts and labor both covered up until 2021. 4 job count on return. customer paid the $122.57 by CC.; ordrng 1 W10779331 (COMPRESSOR) and 1 WPW10143759 (DRIER-UV) and 1 WPW10643261 (EVAPORATOR)"
Dennis B.
DISHWASHER WHIRLPOOL WDF331PAHS0 Db tested unit and adjusted gasket unit ran to specs no faults found
Dennis B.
DISHWASHER KITCHEN AID KDTE204EBL0 Db installed parts tested unit unit ran to specs
Dennis B.
DISHWASHER WHIRLPOOL WDT720PADM Db tested unit unit ran to specs no leaks detected took door off didn’t see any leaks
Dennis B.
DISHWASHER MAYTAG MDB4949SDM1 Db unit has suds cleared all suds out tested unit unit ran to specs
Robert D.
DISHWASHER WHIRLPOOL WDF550SAFS0 Replaced pressure switch. Everything test ok. No further issue.
Robert D.
REFRIGERATOR WHIRLPOOL GD5DHAXVY00 Unit had faulty start device. Replaced with part from stock. Advised cust to allow 24-48 hours for optimal temps before loading product. No further issue. ; used 1 WP2304884 (START DEVICE) from stock
Dennis B.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Db unit t has insufficient compressor unit needs following parts ; ordrng 1 482801 (mount-tray) and 1 W10843121 (filter dryer) and 1 WPW10507886 (compressor)
Robert D.
DRYER WHIRLPOOL WGD9400SW1 Unit had faulty coils. Replaced with part from stock. Unit is cycling properly. No further issue. ; used 1 279834 (Coils) from stock
Dennis B.
WASHER WHIRLPOOL WTW5000DW1 Db unit needs control not powering up ; ordrng 1 W11116590 (cntrl-elec)
Robert D.
REFRIG/FREEZER WHIRLPOOL WRF540CWHZ01 Replaced doors and nameplate. No further cosmetic damage.
Trevor B.
DRYER MAYTAG MGDC465HW0 TB- Installed new burner assy. Tests good. No further noise issue found at this time.
Robert D.
WASHER AMANA NTW4516FW2 Unit has faulty drain pump. Impeller is cracked and slipping during drain. ; ordrng 1 W10919003 (DRAIN PUMP)
Trevor B.
OVEN KITCHENAID KFGD500ESS04 TB- Found partial UI button failure due to loose ribbon cable connection. Corrected issue through diagnosing. Paid service charge $122.57 by check #1185.
Robert D.
DISHWASHER KITCHENAID KDTE334DSS0 Unit has broken lower rack wheel and codes out for shorted turbidity sensor. Ordering wheel and sensor. ; ordrng 1 WPW10195417 (LOWER RACK WHEEL ) and 1 WPW10705575 (TURBIDITY SENSOR)
Roberto C.
LAUNDRY WHIRLPOOL WTW8500BW0 Replace outertub and others parts check ok
Robert D.
WASHER MAYTAG MVWC415EW1 "Unit codes out for motor fault. Unit has a starved sound during spin and agitation as well. Ordering motor, shifter and capacitor assm. ; ordrng 1 W10832724 (MOTOR ) and 1 W10913953 (SHIFTER) and 1 W11158831 (CAPACITOR )"
Roberto C.
WASHER MAYTAG MVWB855DW1 Reset control run test ok
Arden D.
LAUNDRY WHIRLPOOL WTW8500BW0 AD. Assisted in repair. Unit tested ok.