Local Reviews
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Clayton G.
WASHER MAYTAG MVWB765FW0 Replaced all listed parts unit test OK.
Ken K.
REFRIGERATOR KITCHENAID KRFF507EWH01 "Checked unit found RC iced up, replaced defrost thermistor and Resecured same; used 1 W11033168 (HARNESS WIRE) from stock"
Vlad C.
WASHER WHIRLPOOL WTW8800YC0 "2Ct. Needs parts and Cabrio tool... error code F51.; ordrng 1 W10297446 (HARNESS, LOWER (INCLUDES ITEM 5) ) and 1 W10381077 (TUB & DRIVE SHAFT ASSEMBLY) and 1 W10820039 (HUB, BASKET DRIVEN (INCLUDES ITEM 9))"
Enerve B.
WASHER WHIRLPOOL WTW4800XQ4 "Founded the failure of the improper used ,overflow water and unleveled legs.Re leveled the legs and cleared the tub,tested ok on cycles w/cust ."
Clem S.
COOKTOP - GAS JENN-AIR JGC8430EDS "Replaced parts ,test okay ; (created new UIS, deleted prior attachment to UisID 198141), ordrng 1 WP7733P410-60 (knob)"
Enerve B.
RANGE WHIRLPOOL WTW4950HW1 "Found the failure of the drain pump,hose and the washer legs, floor issue ,improper installation.Re installed the drain hose ,cleared the pump ,adjusted the legs ,recalibrated and unit tested ok on full cycle."
Clem S.
REFRIGERATOR KITCHENAID KDDO24CVX01 "Defective gasket cause ice build up on fan ,decline parts ; ordrng 1 W10854409 (motor-evap) and 2 WPW10204700 (gasket)s"
Kenny G.
DRYER WHIRLPOOL MDG7500AWW Found no issues with unit. Working perfectly.
Kenny G.
REFRIGERATOR KITCHENAID KBFS25EWMS5 Completed install tested ok.
Stoyan S.
DISHWASHER - BUI WHIRLPOOL WDT780SAEM1 Ck unit Bad motor pump Order new ; ordrng 1 WPW10605057 (pump and motor )
Derrell D.
WASHER WHIRLPOOL WTW7500GW2 Complaint of poor cleaning performance explain properly sorting and detergent levels. Recalibrate unit per techline file number 7724653439
Stoyan S.
DISHWASHER KITCHENAAIDID KUDD03DTSS3 Ck DW drain hose/ checked ok / Drain pump not working need new/ Customer will decide later what to do will call office Do not order part before customer call office ; ordrng 1 WP6-920639 (pump-drain)
Derrell D.
WASHER WHIRLPOOL MHW3505FW1 Found F0E1 error explained no clothing in machine for clean washer cycle. Explained detergent usage. Test unit working properly
Adrian R.
REFRIGERATOR WHIRLPOOL GR2SHKXKS02 The person that supposed to make the payment is not here so we’re not going ahead with the job they’re asking for us to email the invoice for them to make payment. ; ordrng 1 2212419 (FREEZER DOOR ) and 1 L2218278 (REFRIGERATOR DOOR )
Clem S.
REFRIGERATOR KITCHENAID KRFF302ESS01 "Clogged ice maker. Fill tube. Unclogged ice maker fill tube,test okay"
Clem S.
DRYER WHIRLPOOL MDE5500AYM Found clogged duct in home . Explain to have duct clean unit test okay
Stoyan S.
DISHWASHER KITCHENAID KDPE234GPS0 SR#7724653300 Run diagnostics no error codes stored in memory When start drying trips off gfi outlet/ Called tech line/ It’s possible to trip the gfi outlet on drying circle / unit checked ok.
Enerve B.
WASHER WHIRLPOOL WFW9151YW00 "Unit failed to respond on diagnostic, only gave the 4 error code. Needs to order the parts listed below to go back,ok with cust to take the dryer off.; ordrng 1 WP285655 (CLAMP,HOSE) and 1 WPW10253483 (DOOR L) and 1 WPW10315848 (M DR) and 1 WPW10381562 (BOOT SEAL) and 1 WPW10491312 (MACHINE C) and 1 WPW10730972 (DRAIN P)"
Damion M.
OVEN IKEA IBS350PXS00 I installed new control broad and check left unit working has design...
Enerve B.
DRYER WHIRLPOOL WGD4815EW2 "Founded the failure of the parts listed below, will order.; ordrng 1 W11050715 (SW TEMP) and 1 WPW10185981 (ASSY, TIMER)"
Damion M.
WASHER WHIRLPOOL LTE5243DQA Check washer and found faulty fill hose lose .I reinstalled and check left unit working has design..
Kenny G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found warped upper shelf for draw. Will order. ; ordrng 1 W11243759 (shelf-glas)
Ken K.
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Replaced defective LED driver board, and lights do to not working"
Kenly S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 part installed the unit is working well
Kenny G.
REFRIG/FREEZER KITCHENAID KRSF505ESS01 Found compressor failure. Not pumping Freon or low on Freon. ; ordrng 1 W10695094 (compressor)
Arden D.
M/W OTR MAYTAG MMV4205DS1 AD. Repair assistance completed.
Wayne D.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Ordered handle ; ordrng 1 W10875097 (handle)
Jesse F.
REFRIGERATOR WHIRLPOOL KUBL204ESB00 All operations o.k. Unable to verify complaint. Adjust control settings. Fans blowing o.k...
Felipe T.
KITCHEN JENN-AIR JIC4536XS Jenn air will be sending parts needed to our office. Check cooktop connections on return. 2 men needed upon return ; saved tckt
Eric S.
REFRIGERATOR WHIRLPOOL KRMF606ESS01 Found clogged drain. Unclogged drain unit works ok
Matt S.
REFRIGERATOR WHIRLPOOL WRFA35SWHN00 Ordering both rc door gaskets. W10830162; ordrng 2 W10830162 (gasket-fip)s
Omar S.
LAUNDRY WHIRLPOOL WED4985EW0 Broken door switch ; ordrng 1 WPW10569603 (switch-dor)
Eric S.
WASHER WHIRLPOOL WFW7590FW0 Tested unit no codes unit working as designed customer instructions
Clem S.
RANGE - GAS JENN-AIR JGS8860BDP18 "Defective console due to worn door hinge also warped liner ,order parts ; ordrng 2 74011475 (hinge- doo)s and 1 WP5760M339-60 (panl-cntrl)"
Marc C.
DISHWASHER JENN-AIR JDB9800CWP2 Installed heater and salt tank cap tested unit ok no leaks at time of service
Clem S.
REF T/M 19 CFFF WHIRLPOOL n/a "Wrong part ,reorder part ; ordrng 1 W10861519 (holder)"
Moses D.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Made checks heater working. Unit tested ok advised customer in running hot water before using dishwasher, using rinse aid and extended dry cycle. Spoke to tech to document SR 7724655521"
Moses D.
COMBO WALL OVEN JEN-AIR JMW2430DP03 Customer got new unit from Jenn Air and is having the same issue they had with their old oven that the oven would chime as if the unit is being powered on or off intermittently spoke to tech line SR 7724653348 they will send info to research team.
Brian H.
REFRIG/FREEZER KITCHEAID KRFF302ESS01 "Replaced door, working ok"
Damion M.
DRYER WHIRLPOOL WED7990FW0 Check dryer and found unit not turning need parts..pls order..; ordrng 1 661570V (BELT) and 1 W10364994 (BLOWER) and 1 W11208428 (MOTOR)
Brian H.
WASHER MAYTAG MHWE251YG00 Ran call with FC. Unit diagnosed working ok.
Tyler S.
RANGE WHIRLPOOL WFG525S0HZ1 Installed panel. No further issues.
Tyler S.
DISHWASHER KITCHENAID KDFE104DSS1 "Installed sump and OWI sensor, working properly."
Marc C.
REFRIGERATOR KITCHENAID KUWA244PBS0 Tested unit found wire wire came off on off switch arking on bottom cabinet customer needs new on /off light switch and terminal end. Labor 75.00 Light switch. 31.40. On return. Customer wants to think about it. Unit 15 years old calling manufacturer to see what they will do
Arden D.
DISHWASHER WHIRLPOOL KDTE304GPS0 "AD. Checked unit, found faulty control. Ordering part.; ordrng 1 W10913608 (CONTROL )"
Eric P.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Ep-Installed new bail arm, tested. Functions as designed"
Elmer A.
DRYER MAYTAG MGDC200XW2 Installed thermal fuse checked operation ok.; used 1 WP3392519 (FUSE) from stock
Vincent D.
DRYER WHIRLPOOL WGD6620HC0 Vd. Found f1e1 error code cleared code called tech line was advised to replace inlet thermistor (W10623852) resc cust Ref # 7724653186; ordrng 1 W10623852 (THERMISTOR Q)
Kenny G.
RANGE JENN-AIR JGRP436WP01 Checked and found main touch computer is bad ; ordrng 1 WPW10464535 (cntrl-elec)
Brian H.
MICROWAVE JENN-AIR JMC2430DP01 "Ran call with FC / Adjusted LH door switch, moved switch to back slot. Working ok"
Brian H.
MICROWAVE JENN-AIR JMC2430DP01 Replaced defective control panel/unit working ok.
Eric S.
REF T/M 19 CFFF WHIRLPOOL n/a Found defrost not working correctly also need plenum; ordrng 1 W10919804 (PLENUM) and 1 WPW10392132 (BI METAL)
Elmer A.
DRYER MAYTAG MGDB765FW0 Repaired vent checked op.ok.
Elmer A.
WASHER WHIRLPOOL NTW4516FW3 Repaired suspension rods checked operation ok need plumer drain clogged.
Marc C.
REFRIG/FREEZER WHIRLPOOL WRS555SIHZ00 Tested unit found cubes getting jambed in flapper plastic shield around wireing harness broken i called tech line i talked to Butch file number. 772465651780 advized me to order freezer door; ordrng 1 LW11026425 (FREEZER DOOR STAINLESS) and 1 W11163765 (WATER TUBE) and 1 W11324790 (SEPARATOR) and 1 WPW10179146 (valve-inlt) and 2 WPW10277958 (fitting)s
Tyler S.
RANGE IKEA IGS426AS2 "Control is visibly failed, ordering. ; ordrng 1 W11122527 (CONTROL)"
Trevor B.
KITCHEN JENN-AIR JDB9200CWS2 TB- Installed new upper rack glides. Tests good.
Ken K.
REFRIGERATOR KITCHENAID KFIV29PCMS00 "Checked unit found RC evaporator iced up .. cleaned same and reattached defrost thermistor, ordered display board in lower draw RC; ordrng 1 W11048824 (COVER)"
Wayne D.
REFRIGERATOR WHIRLPOOL WRT104TFDT00 Cleared clogged drain tube; rechecked functions; now unit ok; Job Cmpltd
Frank G.
WASHER MAYTAG MVWX655DW0 Replaced defective parts and checked...had to add CAM (W10721967)-truck stock....ran recalibration mode and diagnostics...all ok; used 1 W10721967 (CAM) from stock
Eddy P.
WASHER WHIRLPOOL WTW5000DW2 Replaced cap. Recalibrated washer ran test unit is working good
Derrell D.
WASHER MAYTAG MVWX655DW1 "Found no faults with unit. Test unit working properly. Notice customer was putting fab softener in bleach dispenser, explained where to put softener"
Jason T.
REF S/S 25 CF WHIRLPOOL WRS586FIEM01 "Made checks” found defective freezer door broken wire harness, not repairable” order door..; ordrng 1 LW10678620 (FREEZER DOOR SS)"
Tyler S.
WASHER WHIRLPOOL WFW95HEXW2 "F9E1 long drain error. Found foreign debris clogging up drain pump. Removed, now drains fine."
Tim S.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 S code for ice maker. Replaced defective S61362; used 1 W10882923 (ICEMAKER) from stock
Robert D.
RANGE WHIRLPOOL WFE515S0ES2 This is unit#9208. No power being sent to bake or broil elements. Unit has 240 supplied. No issue with fuse. Ordering control. ; ordrng 1 W11122543 (CONTROL)
Matt S.
COOKTOP JENN AIR JGC7636BP00 Installed new regulator. Working properly. Sadly I completely forgot to bring the led indicator in and install it long after i left. Please call the customer to reschedule to install the led indicator. My apologies. ; saved tckt
Vincent D.
OVEN WHIRLPOOL WOS51ES4ES00 Vd unit needs fuse (W11025102) therm fuse(W11034459) resc cust needs oven cart ; ordrng 1 W11025102 (FUSE) and 1 W11034459 (THERM FUSE )
Arden D.
REFRIGERATOR WHIRLPOOL GX5FHTXVQ03 AD. Replaced defective control. Unit ok.
Arden D.
DISHWASHER KITCHENAID KDTE204DBL0 "AD. Checked unit, found found inlet water error due to obstruction under float switch. Removed obstruction, ran diagnostics. Customer will contact office on payment."
Trevor B.
DRYER WHIRLPOOL MGD3500FW0 TB- Drive motor excessively loud causing whole unit to vibrate. Needs motor and blower wheel.; ordrng 1 W11123147 (MOTOR) and 2 WPW10121316 (CLAMP)s and 1 WPW10211915 (BLOWER WHEEL)
Arden D.
N/A N/A KFCS22EVMS8 "AD Checked unit, found faulty damper control. Replaced defective damper control. Also advised customer on product arrangement in fresh food section. Unit ok."
Gerry Q.
KITCHEN WHIRLPOOL WDT720PADW2 Unit need new outer door panel wrong part was ordered previusly by tech; ordrng 1 W10838367 (panel)
Elmer A.
WASHER WHIRLPOOL KHWS01PM11 Damaged inlet valve .862-704-3215 total $301.58; ordrng 1 WP8181694 (valve)
Kenny G.
WSH FRT/LOAD MAYTAG MHW5500FW1 Found no issues with unit. Tested and passed. Educated customer on maintenance.
Tim S.
WASHER MAYTAG MVWB765FW3 Bad inlet; ordrng 1 W11165546 (VALVE)
Tyler S.
DISHWASHER KITCHEN AID KUDK01ILBS1 "Start button on panel is intermittent. Needs new panel. Total cost $442.44. Customer paid trip $122.57 by card, declines repair at this time. Trip $114.95, Labor $75.00, Part $225.00, tax $27.49."
Marc C.
RANGE WHIRLPOOL WFE505W0HW1 Tested unit audible sound normal advise customer there is no adjustments to make sound louder unit working as designed customer instruct
Tim S.
DRYER ROPER RGD4516FW0 Last name Walsh / Replaced defective coils/ Mail customer receipt/ ; used 1 WPW10328463 (COIL) from stock
Tim S.
WASHER WHIRLPOOL WTW4800XQ0 needs plumber / check valve issue/ Picture available / disconnected drain hose to test To drain in machine
Aris S.
KITCHEN KITCHENAID KDTE104ESS0 "Found a bad fan , install one test it is working good ; used 1 W11107275 (FAN BLOWER) from stock"
Tim S.
COOKTOP JENN AIR CCG2423B "Unit needs wpw7540p028-60 Burner Base/ Unit is old and does not come apart. Force will crack the glass cook top; Advised customer/ Cllctd $122.57 bankcard, and $122.57 CC Ref # 1538359623"
Jose R.
WASHER MAYTAG MVWC565FW0 Replaced washer hoses..; used 1 8212545RP (5' FXF BAGGED SET (2)) from stock
Roberto C.
WASHER WHIRLPOOL LAT2600AAE Needs water pump; ordrng 1 WP6-2022030: (PUMP)
Trevor B.
KITCHEN KITCHENAID KUDS30IXSSA TB- No issues with upper rack or spray arm. Top mounting clip for spray arm is broken off of tub. Part is spot welded from factory and cannot be repaired. Unit needs new tub/fame assembly. Parts and labor for tub replacement covered by extended warranty.; ordrng 1 WPW10511199 (TUB)
Kenny G.
DISHWASHER MAYTAG MDB4949SDE2 Working as designed. Motor louder then other d/w models due to a/c wash motor In this model is larger and more powerful. Newer models use a smaller dc motor which is quieter.
Dennis B.
RANGE WHIRLPOOL MGR6600FZ0 Db hinge is bent door wont close unit needs the following parts ; ordrng 2 W10647259 (RECIEVER)s and 1 WPW10299224 (HINGE) and 1 WPW10299227 (HINGE)
Lewis G.
OVEN WHIRLPOOL WFG525S0HS0 Tested broil and bake and burners on top everything working as should no defect found with unit holding temperature is set at 400 with meter showed accurate reading.... no defects found with unit
Lewis G.
DRYER EL AMANA NED4655EW1 Customer stating that the clothes while drying get stuck/ testing unit with clothes inside/ unit is heating properly / no noise is detected/ running as it should
Wayne D.
REFRIGERATOR JENN-AIR JBC2088HTB Order parts sealed system 2hrs; ordrng 2 67005680 (grommet- c)s and 1 WP12532603Q (tube- disc)
Jesse F.
REFRIGERATOR JENN-AIR JUD24FRECX00 "All operations o.k. Instruct customer unit purchased was a refrigerator w/double drawers, not refrigerator/freezer combination(verified by model #). Interior temperatures o.k. Instruct to call store where purchased to resolve..."
Stan F.
RANGE WHIRLPOOL WFG505MOBW0 Found left burner not working clear orfice ok check other burners ok ran oven ok.
Kenny G.
WASHER WHIRLPOOL WFW9550WW00 Found ripped bellow. Cust wants to think about replacing it. Do not order part. Total : 407.04 Collected 125.15 only. ; ordrng 1 WP8182119 (bellow)
Robert D.
WASHER MAYTAG MVWB835DW2 Replaced parts. Ran step 52. Everything test ok. Full response from console. No further issue.
Eddy P.
WASHER WHIRLPOOL WTW5000DW2 "Ran test on washing machine could not find any issues customer has problems knowing what cycle to choose for work clothes instruct customer cycle settings, Functions and water levels. Unit is working fine"
Adrian R.
WASHER WHIRLPOOL WFW9151YW00 Check and found that the bellow got a hole in it. Call customer number is (917)658 8894; ordrng 1 WPW10381562 (BELLOW )
Eddy P.
DRYER MAYTAG MLG2000AWW Customer need timer and the board replaced but doesn't want to pay for the trip or any taxes just labor. parts needed. WP22002452 and WP22004325. Washer was working properly at this time. Part should be under 1 year warranty.
Aris S.
WASHER WHIRLPOOL WET4027HW0 Need parts; ordrng 1 W11176112 (LOCK ) and 1 W11305797 (CONTROL )
Stan F.
DISHWASHER KITCHENAID KDTE304DSS1 Found drain motor making noise.; used 1 WPW10531320 (MOTOR-DRAIN) from stock
Chris H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 CH - rh rc door switch not registering open/close. adjusted rh rc door switch to correct - functions normally now. No other functional issues found at this time
Lewis G.
OVEN KITCHENAID KEBU208SSS03 "needs main board and also to check all the wiring harness and also check the pressure switch....................................SR # 7724651369This is a double wall oven unit would need 2 men and 2 counts.... W10160958 main board,....pressure switch W10194453; ordrng 1 W10194453 (PRESSURE SWITCH) and 1 WPW10160958 (CONTROL - ELECTRIC)"
George T.
REFRIGERATOR KITCHENAID KSF26C6XYY04 Unit will need sealed system repair..; ordrng 1 WPW10466675 (compressor) and 1 WPW10643261 (evaporator)
Tim S.
OVEN KITCHENAID KEMC308KSS03 Sr 7724649096. Also faulty door gasket ; ordrng 1 W18077014 (GASKET)
Tyler S.
RANGE KITCHENAID KODE500ESS01 "Customer has an extended warranty, dispatch botched over at Whirlpool or contract company and sent over as COD. Has F2E1 stuck key error. Needs control panel and both oven door gaskets. Don’t order until contract company sets up properly. x2; O-emld tckt"
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRT318FZDW02 Unit has sealed system complications. Compressor replaced prior. Evaporator has swishing noise/Freon struggling to flow. O&i parts. Check for dye first. 3 count...; ordrng 1 W10836706 (evaporator) and 1 W10838965 (thermistor) and 1 W11223731 (CONTROL BOX) and 1 WPW10143759 (dryer)
Stan F.
M/W OTR WHIRLPOOL WMH31017HS2 Found unit when closing door kick breaker on house off fuse in microwave is ok.possible short in transform.mag need 2 men 2 CT’s; ordrng 1 W10211973 (SWITCH) and 1 W10269458 (SWITCH) and 1 W10269460 (SWITCH) and 1 W10727360 (SWITCH) and 1 W10754299 (MAGNETRON ) and 1 W10836753 (TRANSFORM ) and 1 W10850446 (CAPACITOR ) and 1 W11256462 (DIODE )
Eddy P.
WASHER WHIRLPOOL WFW92HEFW0 "Unit is getting mold on the dispenser, will need to replace it. Advise customer unit is not under warranty must pay- part + Labor + trip+ Tax. $164.04 + $125.00 + $139.95 + $37.90 total $464.89; ordrng 1 W10862190 (dispenser)"
Marc C.
WASHER WHIRLPOOL WTW5000DW2 Water valve leaking in to washer needs new valve; ordrng 1 W11210459 (WATER VALVE)
Kage M.
DISHWASHER WHIRLPOOL WDF330PAHD Checked and found the console not responding to any commands ; ordrng 1 W10854044 (BUTTONS ) and 1 W11087226 (MAIN CONTROL) and 1 W11095590 (CONSOLE ) and 1 WP8524471 (ACTUATOR LATCH ) and 1 WPW10274884 (DOOR LATCH )
Kage M.
RANGE MAYTAG MGS8800FZ0 Installed main wire harness and left the unit working as designed no further repairs
Eric P.
REFRIGERATOR KITCHENAID KBBL306ESS01 "Ep-installed board, confirmed voltage from inverter with JK@techline (sr#7724640725). Found two additional leds bad-replaced. Unit functions properly"
Eric P.
DISHWASHER WHIRLPOOL KDFE104DSS1 "Ep-installed new drain hose and loop, tested for leak. Advised customer to run a clean washer cycle with “affresh” to knock out any lingering odor. Collected balance"
Chris H.
REFRIGERATOR KITCHENAID KRFF707ESS01 "CH - unit needs new rc evap harness/thermistor {W11033168}. I do not currently have one in my truck stoc, part needs to be ordered. Extra time in return to de-ice evap; ordrng 1 W11033168 (EVAP HARNESS)"
Eric P.
LAUNDRY MAYTAG MVWX655DW1 Ep-lid was cracked on right hinge side and completely broken on left hinge side. Replaced lid
Eric P.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ02 "Ep- Unit has rodent damage, water lines have been chewed. Contacted trade partners-Ryan@trade partners #7724624949Rodent damage falls under infestation and voids warrantyService would be customers responsibility ( COD ). Service has been declined"
Karl G.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Kg 4/17 checked unit found evaporator frosted over. Damper assm not opening. Needs new damper control; ordrng 1 W11164593 (DAMPER)
Eric P.
RANGE WHIRLPOOL WEEA25H0HN0 Ep-installed and programmed new control. Said sticker was placed by M/S sticker
Karl G.
REFRIG/FREEZER WHIRLPOOL KRMF706ESS01 Kg 4/17 checked unit found ice blocking evaporator airflow in freezer section. Needs new evap fan motor harness assm.; ordrng 1 W11249952 (HARNESS)
Karl G.
REFRIG/FREEZER WHIRLPOOL WRF992FIFM00 "kg 4/17 checked unit found components running but no frost pattern across evaporator. Tested through diagnostic mode. Spoke to Adrian@techline, unit is linear compressor unable to install dye drier to detect leak. Both high and low side has to be isolated to test for leaks. Not sure where leak is and all parts might not be needed. Will use part determine to be faulty when seal system is isolated. 3 CC file# 7724642824 ; ordrng 1 876764 (valve) and 1 W10865322 (evaporator) and 1 W10903340 (compressor) and 1 W11109499 (drier-tube)"
Karl G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Kg 4/17 checked unit found ice maker not advancing and fill tubing leaking. Needs new icemaker and fill tubing; ordrng 1 67006317 (tube-water) and 1 WPW10300024 (icemaker)
Chris H.
REFRIGERATOR WHIRLPOOL GB9FHDXWS04 "CH - found fc door not closing fully due to lower basket being installed backwards - corrected issue, door closes fully. Found icemaker dead - replaced with icemaker {D7824706Q} from truck stock, jumped out im, observedfull harvest and fill cycle, tests good ; used 1 D7824706Q (icemaker assy) from stock"
Karl G.
DRYER WHIRLPOOL WGD7500GC0 Kg 4/17 checked unit found door not closing properly. Door has to be shoved hard to make contact with catch. Needs new hinges and catch; ordrng 1 W10284140 (hinge) and 1 W10284141 (hinge) and 1 W10675495 (strike) and 1 WP3389441 (catch)
Paul D.
WSH/DRY LND CTR WHIRLPOOL LTG5243SQC Checked unit found customer getting rust marks from rear bulkhead and drum . Pcr was out to customer and said no defect from unit at this time . Customer showed tech from pcr and danmarc rust on clothes .. ; ordrng 1 3391834 (DRUM ) and 1 697540 (BULKHEAD)
Moses D.
RANGE WHIRLPOOL WEG745H0FS0 F2E1 error code and burnt spot on cntrol elec. ordering parts. Customer has authorization for parts WJVAS00FP1; ordrng 1 W10885069 (CONTROL ELEC)
Paul D.
DRYER WHIRLPOOL WGD85HEFW1 Checked unit found. Defective gas coils replaced tested ok ; used 1 279834 ( Coils) from stock
Paul D.
DRYER WHIRLPOOL WGD9470WW2 Checked unit found defective idle pulley replaced tested ok ; used 1 279640 (idler pulley) from stock
Moses D.
DISHWASHER MAYTAG MDB4949SDZ0 Made checks customer was using dish soap in dishwasher and creating sudsing-leaking. Advised customer on using proper automatic dishwasher soap
Moses D.
COMBO WALL OVEN KITCHEN-AID KEMS308SSS04 Replaced inverter board and magnetron. Tested ok
Moses D.
MIRCROWAVE JENN AIR JMC2430DP01 Made checks reset breaker working at this time. Since this issue keeps happening to customer documented with tech line SR 7724634400 and waiting to hear back from service manager Mark P.
Moses D.
DISHWASHER MAYTAG MDB8959SFZ4 Made checks rust on dishwasher tub WPW10681507 cleaned rust and called tech line to document SR 7724645072 said to check water hardness and clean with Affresh monthly.
Clem S.
DRYER WHIRLPOOL WED9750WW0 "Worn blower wheel ,decline parts ; ordrng 1 279787 (motor) and 1 W10837240 (bracket) and 1 WP697772 (wheel)"
Arden D.
WASHER WHIRLPOOL WTW5000DW2 AD. Replaced defective pump. Unit tested ok.
Clem S.
DISHWASHER KITCHEN AID KDTE304DPA0 "Noisy pump . Preorder part , building ; ordrng 1 WPW10531320 (pump-drain)"
Clem S.
REFRIG/FREEZER WHIRLPOOL KGSS907SSS03 Building closing preorder part . ; ordrng 1 WP9763503CB (cap-burner) and 1 WP9763716 (valve-gas) and 1 WPW10506797 (BASE )
Lewis G.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Customer stating that water was not going into ice machine and upon arrival found water going to the dispenser into ice Trey / icemaker needs about an hour and a half to two hours to harvest and start producing ice checked refrigerator everything working as it should.
Clem S.
DISHWASHER WHIRLPOOL KUDS01FLSS6 "Found burnt fuse and harness due to fuse was bye pass . Replaced with fuse kit and replaced links ,test okay ; used 1 8193762 (control fuse), and 1 8194001 (Link) from stock"
Kenly S.
DRYER WHIRLPOOL MED9600SQ0 "the unit needs another part which is discontinued; ordrng 1 8558455 (User Interface (Includes Illus. 28, 29 & 30))"
Clem S.
DISHWASHER KITCHENAID KDTM040EWH3 "Balance unit door and adjust access panel ,test okay"
Kenly S.
REFRIGERATOR JENN AIR JCD2290HES "check and found that the water valve is defective; ordrng 1 WP67004106 (HEAD, WATER FILTER (W/TUBING)) and 1 WP67005154 (VALVE, DUAL WATER)"
Kenly S.
WASHER WHIRLPOOL WGT3300XQ1 Check and I found nothing faulty. the customer needs a plumbing that will clean the drain that is where the problem is
Clem S.
ICE MAKER KITCHEN AID KUIC18NNXS1 "Defective pump and pan ,order parts ; ordrng 1 WP2313628 (pump) and 1 WP2313705 (pump) and 1 WP2324334 (pan-water) and 1 WPW10548509 (sensor)"
Kenly S.
KITCHEN KITCHENAID KDTE104ESS4 Check and I found that the drain is blocked. the D / W is working well
Roberto C.
WASHER MAYTAG MVWX655DW0 "Needs gearcase wash plate hub won’t come loose; ordrng 1 W11035751 (gearcase), used 1 W10528947 (HUB), and 1 W10902814 (WASHPLATE) from stock"
Clem S.
DRYER WHIRLPOOL WED99HEDWO "Tighten loose. Back panel and explain to add move vent to room,,test=okay"
Roberto C.
WASHER WHIRLPOOL WTW5000DW2 Needs control dead washer..; ordrng 1 W11116590 (cntrl-elec)
Gabino P.
DRYER MAYTAG MGDB835DW Found hot to low increase to %100. Now working ok.
Gabino P.
DRYER WHIRLPOOL WGD92HEFW0 Replace housing sensor and check ok.
Roberto C.
WASHER MAYTAG MVWX655DW1 Reset control run test ok
Roberto C.
DRYER WHIRLPOOL WGD9550WW3 Needs to replace vent / poor air flow...must bill or call for payment
Roberto C.
DRYER WHIRLPOOL WED4800BQ1 Replace burn thermal fuse test ok; used 1 WP3392519 (FUSE) from stock
Moses D.
DISHWASHER KITCHENAID KUDE70FXSS4 "Made checks unit has been leaking from many places for a while. Leaks from diverter on sump, float switch area, fill valve area and third level track. Documented with kitchen aid SR 7724646693. Repair would be very costly due to many parts that need to be replaced. Needs tub, wire harness, pump&motor, float switch assembly, vent fan and rack tracks."
Trevor B.
WASHER WHIRLPOOL WTW4815EW0 TB- Assisted RD.
Wayne D.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Cleared and defrosted ice bin; Job Cmpltd, O-emld tckt"
Wayne D.
REFRIG/FREEZER KITCHENAID KBFS25EWWH9 Installed gasket and insulation.Ship part# WP67005930 customer will install
Wayne D.
REFRIG/FREEZER MAYTAG MRT311FFFH00 "Sr#7724643074Unit has air leak, customer decline repair and refuse to pay trip, bill customer"
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRS325FDAM04 Installed new LED lights
Edwin M.
DRYER MAYTAG MEDB765FW0 Replaced overlay tested ok
Edwin M.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cleared drain line tested ok
Edwin M.
DISHWASHER WHIRLPOOL WDF520PADM7 Cleared drainline
Eddy P.
DRYER WHIRLPOOL WED99HEDW0 Cleaned out dryer found no power going to the fan. Will need an expansion board customer pay $247. Need S code. ; ordrng 1 WPW10652285 (cntrl-elec)
Edwin M.
WASHER MAYTAG MHW8630HW0 Unit tested as designed
Eddy P.
WSH FRT/LOAD WHIRLPOOL n/a Washer needs new drain pump ordering it scheduled for Tuesday; ordrng 1 WPW10605427 (pump-watermelon )
Kenly S.
M/W OTR WHIRLPOOL WMH53520CS 7 The unit did not need any of these parts. The vibration was caused by a screw in the cooling fan.
Eddy P.
DRYER EL WHIRLPOOL WED9290FC0 Replace connector on the back of the dryer ran test unit is working fine
Peter B.
WSH FRT/LOAD WHIRLPOOL WFW9351YW00 "Check over does not fill with cold water and boot is twisted ordering parts listed.customer will take dryer down ,make washer accessible to be work on.; ordrng 1 W11032829 (clamp) and 1 WPW10212596 (valve) and 1 WPW10212598 (valve) and 1 WPW10381562 (bellow)"
Chris H.
WASHER AMANA NTW4516FW2 "CH - found unit with no stored error codes. Unit is in a drip pan and leveling feet were never lower to life 7nit - as a result, bottom of pully shield has been making contact with raised ridges of pan. Causing damage to cam assembly. Put unit into diagnostic cycle - abnormal grinding and squeaking coming from gearcase during agitate. Unit need new gearcase {W11255272}, splutch kit {W10721967}; ordrng 1 W10721967 (SPLUTCH KIT) and 1 W11255272 (GEARCASE)"
Peter B.
WASHER WHIRLPOOL WGT4027EW0 "Check washing out off sequencing recalibrate tested functions fine ,no stored codes found."
Derrell D.
WASHER WHIRLPOOL WTW7300DW1 Ran unit in diagnostics. Found no faults outside of off balance loads. Ran cycle with load working properly.
Peter B.
LAUNDRY MAYTAG MHWC7500YW0 Remove and replace failed parts listed tested functions fine
Peter B.
WASHER WHIRLPOOL CAE2745FQ0 Remove and replace failed parts listed tested functions fine
Dennis B.
VENTHOODS WHIRLPOOL UXT4030ADS2 Db cust needed to reschedule set up for fri ; schdld next appmnt for 4/19 FRI !
Chris H.
WASHER WHIRLPOOL CHW9150GW0 "CH - unit is a commercial, coin-op front loader being used in the laundry room of an assisted living facility. Found unit doa. Top rh and lh shipping bolts were never removed from back of unit. Power cord was still wrapped around shipping bolts,causing fly wheel to shred the cord. While there I found another unit, model# CHW9150GW0 serial# C84160102, that was in use and started walking across the floor. I pulled the plug on it and found the both the top and bottom lh shipping bolts were left in that one as well. Left both unit unplugged and advised property manager that unit should not be plugged in. Spoke to CF at office. Advised customer to contact the retailer/installer and WP customer service to resolve"
Chris H.
REFRIGERATOR JEN AIR JFC2089HPF "CH - unit needs new icemaker {D7824706Q}. I do not currently have one in truck stock. Gave customer est8mate for repair: service fee $114.95, labor $75, parts $119.43, tax $20.50, total $329.88. Customer paid half of total, $164.94 by credit card, ref# 1537059228. $164.94 due on return; ordrng 1 D7824706Q (ICEMAKER)"
Chris H.
DRYER MAYTAG MEDE251YG0 CH - no stored error codes. Ran unit and put into diagnostics - tests good. no functional issues found at this time
Chris H.
DRYER MAYTAG MGD5630HC0 "CH - belt is hitting rh side panel at seam point on drum when in use. Found rh side panel slightly bowed inwards in middle. Called techline to report, sr# 7724643929. Unit needs new right side panel. No parts break down on Marcone or Servicematters. Called Marcone customer service - they are contacting WP to find part# and will call back to office once resolved. Repair would require 2 job count; O-emld tckt"
Dennis B.
DRYER WHIRLPOOL WGD4815EW2 Db tested unit unit ran to specs could not duplicate at this time all norm operation
Trevor B.
REFRIGERATOR WHIRLPOOL KRFC704FBS01 TB- Installed new user interface. Issue persists where measured fill is severely off of correct measurement. Tech filed report with Whirlpool (SR# 7724641985). As per WPL pressure regulator must be installed (part# W10786952). Advised customer that supply hose coming into unit must be changed to either 1/4” copper or pex tubing for regulator to be installed.; ordrng 1 W10786952 (REGULATOR)
Robert D.
WASHER WHIRLPOOL WTW4815EW0 Replaced all parts. Ran calibration and full diagnostics test. No further issue.
Trevor B.
KITCHEN WHIRLPOOL WDF520PADB7 TB- Installed new heater and upper spray manifold. Tests good.
Gabino P.
DRYER MAYTAG MGD5630HW0 Replace computer and thermistor customer has vent closed customer must repair vent .dryer ok
Wayne D.
REFRIG/FREEZER KITCHENAID KRFF707ESS01 Sr# 7724645381 order main control board; ordrng 1 W10843055 (cntrl-elec)
Jason T.
REFRIDGERATOR MAYTAG MRT118FFFM00 "Made checks” found seal system leak, customer called Maytag to cover labor, but all they wanna cover is the evaporator, customer wants her son to call back..."
Edwin M.
DISHWASHER KITCHENAID KDFE104HPS0 Replaced part
Trevor B.
RANGE JENN-AIR JGRP536WP02 TB- Customer had F1 E1 (main control fault). Customer stated that after resetting power to unit fault did not return. Tested all loads in diagnostics and found no issues.
Brian H.
LAUNDRY MAYTAG MVWX655DW1 Diagnosed faulty gear case W11035751.Order parts.Gear case W11035751Belt WPW10006384Splutch kit W10721967; ordrng 1 W10721967 (SPLUTCH KIT) and 1 W11035751 (GEAR CASE) and 1 WPW10006384 (BELT)
Gabino P.
WASHER MAYTAG MHW8200FW0 Replace DESPENCER and check ok.
Roberto C.
WASHER WHIRLPOOL WTW4816FW2 Replace control and valve test ok
Brian H.
WASHER WHIRLPOOL WFW7590FW0 FC and BH replaced control. Working ok
Brian H.
WASHER WHIRLPOOL WFW9351YW00 "Labor concession given for two man WJQ7TJQWL2 FC and BH ran diagnostics, found no faults, found no smell, no problems found.Diagnosed working ok."
Brian H.
WASHER WHIRLPOOL WFW5620HW0 Replaced part. Working ok.
Stan F.
DISHWASHER MAYTAG MDB4949SDE2 Installed manifold ok.customer phone number is wrong check my notes fir new number.
Omar S.
WASHER WHIRLPOOL WFW75HEFW0 "Not starting found clog drain pump,clean test ok.."
Gerry Q.
RANGE JENN-AIR JGRP436WP02 Electrode and broil igniter replaced tested ok
Gerry Q.
RANGE JENN-AIR JGRP536WP02 Spark module replaced tested ok; used 1 W10511278 (MODULE) from stock
Gerry Q.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Sud in the water tech cleaned out soapy water and advised customer not to rinse dishes with regular detergent
Derrell D.
WASHER WHIRLPOOL FAV6800AWW Found unit not pumping out water. Drain pump not activated. Part number WP25001052; ordrng 1 WP25001052 (DRAIN PUMP )
Gerry Q.
DISHWASHER JENN-AIR JDB1255AWS2 Door link replaced tested ok ; used 1 WP99003446 (DOOR CABLE LINK) from stock
Derrell D.
WSH FRT/LOAD WHIRLPOOL WFW75HEFW0 Removed shipping bolts from unit. Test unit working properly no other faults found
Marc C.
WASHER WHIRLPOOL WTW4816FW2 Tested unit found trainsmission leaking oil all over belt; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11255272 (TRAINSMISSION) and 1 WPW10006384 (drive belt)
Derrell D.
WASHER MAYTAG MHW3505FW1 "Found dispenser draw separated, reattached test unit working properly."