Near Summit, NJ 07901
Elmer A.
Job Details:
01/17/2019
WASHER WHIRLPOOL WED49STBW1
"1/16/19 13:55: EA there 1/16 WED, 12:52 to 13:18,Cleared lint from blower wheel and Repaired vent checked operation ok."
Near Rumson, NJ 07760
Eric P.
Job Details:
01/17/2019
DISHWASHER KITCHENAID KDTM384ESS2
"Ep-unit has broken left side track, repaired with wire tie to assist temporarily. Also has broken adjuster. Ordering (1) WPW10588165 housing, (1) WPW10588164 housing, (1) W11259786 track, (1) W11259785 track, (2) WPW10546503 adjuster; ordrng 1 W11259785 (TRACK) and 1 W11259786 (TRACK) and 2 WPW10546503 (ADJUSTER)s and 1 WPW10588164 (HOUSING) and 1 WPW10588165 (HOUSING)"
Near West Orange, NJ 07052
Stan F
Job Details:
01/17/2019
RANGE WHIRLPOOL WEG745HOFS0
Found broil orfice clove used paper clip clear hole burners light up ok now.
Near Montclair, NJ 07043
Efrain R.
Job Details:
01/17/2019
OVEN WHIRLPOOL KSGG700ESS1
At this time blower is working reach 350 degrees .if call back order blower fan assy.please cpoy of work to cust
Near Union Beach, NJ 07735
Dennis B
Job Details:
01/17/2019
REFRIG/FREEZER WHIRLPOOL WZF34X16DW04
Db top of the door seal had gap closed gap with hair dryer if cust calls back order nameplate (WPW10481434) door (W10746780)
Near Bronx, NY 10466
Darren S.
Job Details:
01/17/2019
REFRIG/FREEZER MAYTAG MFX2876DRM00
Ui not working properly.. F.F. Evap iced up; ordrng 1 W10837236 (EVAP HARNESS ) and 1 W11106550 (UI)
Near South Orange, NJ 07079
Efrain R.
Job Details:
01/17/2019
DRYER WHIRLPOOL MDG7057BWW
Ign working ok .repkace worned out coil valve tested ok; used 1 279137 (COILS) from stock
Near Sayreville, NJ 08859
Jason T
Job Details:
01/17/2019
REFRIGERATOR MAYTAG MFI2269VEM10
"Replaced ice maker & water valve, tested ok..."
Near Paramus, NJ 07652
Tim S
Job Details:
01/17/2019
DISHHWASHER WHIRLOOL WDF520PADW7
Unit needs rinse aide to dry better. Heater ok
Near Aberdeen Township, NJ 07747
Jason T
Job Details:
01/17/2019
REFRIG WHIRLPOOL WRT311FZDM00
"Made checks” unit was dropped” damage to cavity frame, call tech line, got SR#7723950595 for replacement..."
Near Queens, NY 11101
Mike D
Job Details:
01/14/2019
MICRO OVEN TOP WHIRLPOOL CMO WMH31017FS
Helped Wayne on call used switch from truck stock ; used 1 W10727360 (SWITCH) from stock
Near New York, NY 10128
Eddy P.
Job Details:
01/14/2019
WASHER MAYTAG MHWZ600TW01
Unit needs Main control board ccu for repair f-1 error code coming up; ordrng 1 WPW10525358 (cntrl-elec)
Near Queens, NY 11429
George T
Job Details:
01/14/2019
REF S/S 20 CF WHIRLPOOL n/a
Icemaker area found all busted up.parts needed.; ordrng 1 W10873791 (icemaker) and 1 W11202789 (MOTOR) and 1 WP2212370 (washer) and 1 WPW10291905 (seal) and 1 WPW10293211 (chute)
Near Englewood, NJ 07631
Stoyan S
Job Details:
01/14/2019
KITCHEN KITCHENAID KUDS30IXSS4
Ck unit after a few minutes running start building foam Advise cust to run it with dw cleaner.Customer will call office with payment of $122.57
Near Queens, NY 11435
George T
Job Details:
01/14/2019
REF BOT/MT 19CF WHIRLPOOL n/a
Apt..PHI..took everything apart and cleared al the ice from fill tube..water feeding in to much at wrong time.replace parts as listed.; ordrng 1 4317943 (icemaker only) and 1 WPW10279866 (valve-inlt)
Near Queens, NY 11434
George T
Job Details:
01/14/2019
REFRIG/FREEZER WHIRLPOOL WRS571CIHV01
Icemaker found mangled needs to be replaced.; ordrng 1 W10873791 (icemaker)
Near Queens, NY 11104
Mike D
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00
Replaced defective compressor recharged unit checked ok
Near Queens, NY 11375
Mike D
Job Details:
01/14/2019
WASHER MAYTAG MVWB765FW0
Check found screen on inlet valve clogged up cleaned out now filling better unit checked ok
Near New York, NY 10029
Eddy P.
Job Details:
01/14/2019
WASHER WHIRLPOOL WTW4955HW1
Washer working OK instruct customer drain hose must be installed properly. Siphon problem
Near New York, NY 10029
Eddy P.
Job Details:
01/14/2019
WASHER MAYTAG MVWC416FW1
Replaced agitator reset washer ran test unit is working ok; Job Cmpltd
Near Queens, NY 11427
George T
Job Details:
01/14/2019
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00
Parts installed.vacuumed and charged accordingly...test ok before leaving the home.; used 1 876764 (VALVE) from stock
Near Queens, NY 11435
George T
Job Details:
01/14/2019
OVEN JENN-AIR JJW3830DP02
Spoke to chris from techline to report findings..sr#7723904699.nothing comes up in diagnostics..both ovens reached temps well...both on at the same time.as per techline. Not uncommon to have to move foods around in cabinet while cooking.stayed with customer as long as i had to...also no bulletins on service matters.
Near Port Chester, NY 10573
Darren S.
Job Details:
01/14/2019
M/W OTR WHIRLPOOL WML55011HS2
PCBA board ... packaged wrong .. and wrong harness ..; ordrng 1 W11101699 (HARNESS) and 1 W11133799 (PCBA HOOD CONTROL ) and 1 W11213884 (COMMUNICATION HARNESS ) and 1 W11226925 (MAIN HARNESS)
Near Queens, NY 11434
George T
Job Details:
01/14/2019
RANGE - GAS WHIRLPOOL WFG505M0BS0
Had to replace failed bake ignitor. Test ok after repair.; used 1 12400035 (igniter) from stock
Near Rye, NY 10580
Darren S.
Job Details:
01/14/2019
WASHER AMANA NTW4516FW3
Found unit not coming .. power to board .. power cord good .. ; ordrng 1 W11170317 (CONTROL )
Near Queens, NY 11434
George T
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL MSD2572VEM00
Customer concern of mold building up between plastic on door..customer will try to clean on her own..
Near Brooklyn, NY 11204
Paul D
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRS312NHB00
Found no abnormal noise from ref at this time
Near Brooklyn, NY 11219
Paul D
Job Details:
01/14/2019
REFRIG/FREEZER WHIRLPOOL WRSR315SNHB01
Called whirlpool and they will mail out shelf to customer needs to-level out ref so door doesn’t slam into wall
Near Brooklyn, NY 11204
Paul D
Job Details:
01/14/2019
REFRIG/FREEZER WHIRLPOOL JGS8860BDP
Replaced right Rear burner tested ok
Near Brooklyn, NY 11231
Paul D
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW00
Installed shim-on freezer door ; used 1 WPM0274057 (SHIMS) from stock
Near Hartsdale, NY 10530
Darren S.
Job Details:
01/14/2019
KITCHEN WHIRLPOOL WDT720PADM2
Install parts
Near White Plains, NY 10601
Darren S.
Job Details:
01/14/2019
WASHER WHIRLPOOL WFW92HEFW0
As per customer.. water is left in bellow .. at drain holes .. holes clear .. customer instruct
Near Harrison, NY 10577
Darren S.
Job Details:
01/14/2019
WASHER MAYTAG MVWB865GW0
Found hot side fill valve leaking .. resecure both fill hoses .. retested cycles; now all ops ok; not leaking ; Job Cmpltd
Near Wood-Ridge, NJ 07075
Efrain R.
Job Details:
01/14/2019
COOKTOP WHIRLPOOL WCG51US6DSOO
Left burner not igniting ordering 2cc; ordrng 1 W11246765 (ELECTRODE WIRE IGN) and 1 WPW10475149 (MODULE )
Near Piscataway Township, NJ 08854
Roberto M.
Job Details:
01/14/2019
WASHER MAYTAG MHW5500FC1
"We have replaced the control board, User Inter Face and Door Latch. Unit is still not going into high spin. After speaking to the Techline Sr 7723905931. They asked us to replace the complete drum assymbly and pump.; ordrng 1 W10901175 (tub-outer) and 1 WPW10605427 (pump-water)"
Near Brooklyn, NY 11207
Kage M
Job Details:
01/14/2019
RANGE WHIRLPOOL WFG320M0BB0
Installed parts and left the unit working as designed no further repairs
Near Port Chester, NY 10573
Darren S.
Job Details:
01/14/2019
RANGE AMANA AGR6603SFW1
Install parts
Near Queens, NY 11101
Wayne L
Job Details:
01/14/2019
MICRO OVEN TOP WHIRLPOOL CMO WMH31017FS
Check unit installed micro switch from truck stock part number W10727360 unit working fine
Near North Brunswick Township, NJ 08902
Roberto M.
Job Details:
01/14/2019
DRYER WHIRLPOOL WGD8000BW0
I need more part ...; ordrng 1 WP8544737 (wheel) and 1 WP8544739 (pulley-mtr) and 1 WPW10256512 (housing)
Near Rye, NY 10580
Darren S.
Job Details:
01/14/2019
DISHWASHER KITCHEN AID KDPE234GPS0
Install parts
Near Brooklyn, NY 11222
Wayne L
Job Details:
01/14/2019
REFRIGERATOR JENN-AIR JFC2089HTB
Check unit installed fill tube from truck stock ; used 1 WPW10137519 (FILL TUBE) from stock
Near Manasquan, NJ 08736
Chris H.
Job Details:
01/14/2019
M/W OTR WHIRLPOOL KMHS120ESS5
"CH - unit is installed with only one top mounting screw - deck screws have been put through cabinet on rh side. I do not have an extra mounting screw with me. Advised customer that unit needs correct mounting hardware to be safely reinstalled above range. Unit needs mounting hardware {W10821385}, nut {W10596040}, man and extra time on return; ordrng 1 W10596040 (NUT) and 1 W10821385 (MOUNTING HARDWARE)"
Near Middletown, NJ 07748
Dennis B
Job Details:
01/14/2019
REFRIGERATOR KITCHENAID KBFN406ESS01
Db unit was working when I arrived ice in bin vd informed cust it may start working but you still need the parts installed parts tested unit unit ran to specs
Near Wanaque, NJ 07420
Efrain R.
Job Details:
01/14/2019
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01
Replace both controls ok
Near Livingston, NJ 07039
Stan F
Job Details:
01/14/2019
COOKTOP WHIRLPOOL JGC8536ADS
Called tech line about the same problem/ flames goes out when closing cabinet door / will need middle burner and right rear burner / I was told not to order anything/ they will have an engineer look over this problem and they will call the office talk to George norat or Peter lee about this call. File# 7723906110 / Cust will not pay anything right now/ they are upset/ O-emld tckt
Near Wayne, NJ 07470
Efrain R.
Job Details:
01/14/2019
WASHER WHIRLPOOL WTW4816FW2
Replace control and reset
Near Hasbrouck Heights, NJ 07604
Efrain R.
Job Details:
01/14/2019
DRYER WHIRLPOOL WGD8200YW
Replace new tstat fuse/ tested ok/ Job Cmpltd
Near Fort Lee, NJ 07024
Stoyan S
Job Details:
01/14/2019
W/OVEN DB EL SC WHIRLPOOL n/a
Ck oven Broil element shorted during use Order new Two man on return visit ; ordrng 1 WPW10260252 (elmnt-brol) and 1 WPW10734063 (light-ind)
Near Mount Olive Township, NJ 07836
Stan F
Job Details:
01/14/2019
DISHWASHER WHIRLPOOL JDTSS246GP0
Found dent in dishwasher door.; ordrng 1 W10900374 (OUTER DOOR PANEL STAINLESS ) and 1 W10909682 (NAME PLATE)
Near Franklin Township, NJ 08873
Roberto M.
Job Details:
01/14/2019
WASHER WHIRLPOOL MVWX655DW1
Rplc part test ok..; used 1 W10913953 (ACTUATOR) from stock
Near Hawthorne, NJ 07506
Stoyan S
Job Details:
01/14/2019
RANGE WHIRLPOOL WFG320M0BS3
Bad burner caps Order new; ordrng 1 W10881749 (cap-burner)
Near Ringwood, NJ 07456
Stoyan S
Job Details:
01/14/2019
KITCHEN KITCHENAID KDTM354DSS4
Defective cntrl panel some of the lights not coming on Order new panel; ordrng 1 W10803367 (panel-cntl)
Near Raritan Township, NJ 08551
Stan F
Job Details:
01/14/2019
DISHWASHER KITCHENAID KUDE70FXSS5
"Installed control board ,panel,and drain pump all tested ok"
Near Little Falls, NJ 07424
Sam C
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRT311FZDZ01
Troubleshoot unit failed on controls also need a service kit; ordrng 1 W10916494 (blade-fan) and 1 W11263188 (ADAPTIVE DEFROST) and 1 WPW10189703 (motor-evap) and 1 WPW10384183 (thermistor)
Near Denville, NJ 07834
Stan F
Job Details:
01/14/2019
DISHWASHER JENN-AIR JDB3200AWS4
Installed control board and control panel tested ok.paid trip charge on invoice 753083 $122.57 paid by check $366.98 check number 3127
Near Roxbury Township, NJ 07852
Stan F
Job Details:
01/14/2019
DISHWASHER KITCHENAID KDTM354DSS4
Installed control panel tested ok.
Near Park Ridge, NJ 07656
Sam C
Job Details:
01/14/2019
REFRIG KITCHEN AID KRMF706ESS01
Troubleshoot found water in user interface cavity at door pantry shorted harness and board pictures on file; ordrng 1 W10815669 (dor-fip ss) and 1 W10864519 (adapter) and 1 WPW10769076 (cntrl-elec)
Near Edgewater, NJ 07020
Stoyan S
Job Details:
01/14/2019
DISHWASHER WHIRLPOOL WDF520PADW7
Replace cloged spray arms burned feed tube Test it all op ok
Near Fair Lawn, NJ 07410
Stoyan S
Job Details:
01/14/2019
DISHWASHER KITCHEN AID KDTE334DSS1
Replace defective pump motor Test it all op ok
Near Fair Lawn, NJ 07410
Sam C
Job Details:
01/14/2019
REFRIDGERATOR WHIRLPOOL GX5FHTXVY010
"Replaced damage door gasket heated and lube it,cleaned condenser cycle check"
Near Woodcliff Lake, NJ 07677
Sam C
Job Details:
01/14/2019
REFRIG KITCHENAID KRMF706ESS01
Pull unit out removed cover installed new board control fascia and user interface cycle check
Near Westfield, NJ 07090
Roberto C
Job Details:
01/14/2019
DRYER WHIRLPOOL WED5000DW2
"No heat needs heat element ; ordrng 1 279816 (thermal cut off hi) and 1 279838 (element,heater) and 1 WP3977767 (thrmst-fix)"
Near Park Ridge, NJ 07656
Sam C
Job Details:
01/14/2019
REFRIG/FREEZER KITCHEN AID KSSC48QMS01
"Removed covers installed new condenser fan motor kit,heater defrost cleaned condenser cycle check"
Near Manasquan, NJ 08736
Eric P.
Job Details:
01/14/2019
M/W OTR WHIRLPOOL KMHS120ESS5
"Ep-2nd man to CH, being rescheduled"
Near Point Pleasant, NJ 08742
Tyler S
Job Details:
01/14/2019
WASHER WHIRLPOOL WTW5000DW1
"Installed new gearcase, hub, retainer, and screws. Calibrated unit and ran quick diagnostic test. Spins again and tests good. Customer starting an affresh cycle as I’m leaving."
Near Tinton Falls, NJ 07724
Eric P.
Job Details:
01/14/2019
RANGE JENN-AIR JGRP430WP01
"Ep-unit would power up and freeze at jennair screen. Tested continuity in u/i harness=good. Contacted techline-joel(sr#7723904573)- removed all power to u/i and battery allowing a full 2minutes for reset. Cleared error, functions as designed"
Near Tinton Falls, NJ 07724
Eric P.
Job Details:
01/14/2019
REFRIG/FREEZER KITCHENAID KRFC604FSS00
"Ep-installed new icemaker, tested removal off ice bin. Functions as designed"
Near Queens, NY 11375
Mike D
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM00
Check found unit had ice build up in freezer causing door not to open door was forced open by customer causing damage to door tabs for screws broke off needs new door not closing properly took pics of door avd cust will send pics to contract company to see if they will cover door and repair ; ordrng 1 12977864SQ (dor-fip ss)
Near Queens, NY 11413
George T
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01
Right side door not sealing properly...had to use steam to soften seal..was alot better after repair...also adjusted temps that were found at the coldest settings...all should be ok from this point on..
Near Brooklyn, NY 11237
Wayne L
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRF954CIHV00
Check unit instruct customer to get water filter and also unplug unit for a couple hours to defrost water tank and keep refrigerator on recommend settings
Near Scotch Plains, NJ 07076
Roberto C
Job Details:
01/14/2019
WASHER MAYTAG MHW8200FW0
I was helping Omar pull broken screw test ok
Near Ramsey, NJ 07446
Tim S
Job Details:
01/14/2019
RANGE WHIRLPOOL WFG540H0ES1
door damaged; ordrng 1 WPW10289144 (glass-door)
Near Scotch Plains, NJ 07076
Omar S
Job Details:
01/14/2019
WASHER MAYTAG MHW8200FW0
"Installed stator and screw test ok,tub will be pick up by George to big to fit on my truck.."
Near Woodbridge Township, NJ 08830
Roberto C
Job Details:
01/14/2019
WASHER MAYTAG MVWC565FW1
Replace control reset new one run test ok
Near Clifton, NJ 07011
Elmer A.
Job Details:
01/14/2019
DRYER WHIRLPOOL HTDX100GD3WW
Damaged switch.; ordrng 1 WE4M416 (SWITCH)
Near Staten Island, NY 10309
Omar S
Job Details:
01/14/2019
WASHER MAYTAG MHW8200FC0
"Washer does not have any problem test ok,Instruct costumer need to read the manual"
Near Westfield, NJ 07090
Omar S
Job Details:
01/14/2019
WASHER WHIRLPOOL WFW9151YW00
Installed bellow costumer had the part test ok...
Near Cranford, NJ 07016
Roberto C
Job Details:
01/14/2019
DRYER WHIRLPOOL WGD92HEFW0
Replace broken belt test ok; used 1 6615770V (BELT) from stock
Near Staten Island, NY 10304
Omar S
Job Details:
01/14/2019
WASHER WHIRLPOOL WTW5000DW1
Recalibrate Washer test ok..
Near Fair Lawn, NJ 07410
Eric S.
Job Details:
01/14/2019
DISHWASHER KITCHENAID KDTE304GPS0
Installed part
Near Edison, NJ 08817
Moses D
Job Details:
01/14/2019
M/W OTR WHIRLPOOL WMH31017FS0
Made checks needs new control elec. Ordering part ; ordrng 1 W10892389 (CONTROL ELEC)
Near East Windsor, NJ 08520
Brian H.
Job Details:
01/14/2019
RANGE WHIRLPOOL WFG320M0BS3
Repaired loose electrical connection to electrode for BL burner. Unit working ok.
Near Princeton, NJ 08540
Brian H.
Job Details:
01/14/2019
REFRIG/FREEZER WHIRLPOOL WRT519SZDW01
"Replaced harness, plenum, and control. Unit working ok"
Near New York, NY 10030
Eddy P.
Job Details:
01/14/2019
WASHER MAYTAG SAV405DEWW
Pulley broke off the motor needs to get replaced for repair; ordrng 1 40038901 (screw) and 1 52549 (washer) and 1 WP23748 (ring- reta) and 1 WP27001028 (idler leve) and 1 WPY504082 (washer- wa)
Near Princeton, NJ 08540
Brian H.
Job Details:
01/14/2019
WINE CELLAR JENN-AIR JUW24FRACX00
Replaced defrost timerUnit working ok
Near Hightstown, NJ 08520
Brian H.
Job Details:
01/14/2019
M/W OTR MAYTAG MMV6180WS1
Replaced magnatronUnit working ok
Near Edison, NJ 08837
Moses D
Job Details:
01/14/2019
RANGE WHIRLPOOL WFG525S0HV0
Made checks F2E1 error. Ordering control elec; ordrng 1 W11317846 (CONTROL ELEC)
Near West Long Branch, NJ 07764
Eric P.
Job Details:
01/14/2019
DRYER MAYTAG MGD5500FW0
"Ep-found lint build-up in blower wheel causing an off balance rotation that let to knocking sound. Cleared and tested unit, allowing to run and heat up. Sound is gone, machine functions as designed"
Near Plainfield, NJ 07062
Jason T
Job Details:
01/14/2019
RANGE WHIRLPOOL WFG320M0BS3
"Replaced burners & igniters, tested ok..."
Near White Plains, NY 10603
Marc M
Job Details:
01/14/2019
M/W OTR KITCHENAID KMHS120ESS0
Unit tested and checked cavity light coming on intermittently.door switches burned. ; ordrng 2 W10269458s and 1 WPLW10727360
Near Vernon Township, NJ 07462
Frank G.
Job Details:
01/14/2019
DRYER WHIRLPOOL WED4815EW1
Needs terminal block and dryer cord...*(see picture) and complete rewiring of terminal block...2 count on return; ordrng 1 279318 (TERMINAL WIRES) and 1 279393 (TERMINAL BLOCK KIT) and 1 WP3397659 (TERMINAL BLOCK)
Near Newark, NJ 07105
Arden D.
Job Details:
01/14/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02
"AD. Checked unit, found faulty control and fan. Ordering parts.; ordrng 1 W11085365 (CONTROL ) and 1 WP2163777 (FAN)"
Near Nutley, NJ 07110
Arden D.
Job Details:
01/14/2019
REFRIG/FREEZER WHIRLPOOL WRB322DMBM
AD. Door received has dent. Reordering door.; ordrng 1 13107554SQ (DOOR )
Near Maplewood, NJ 07040
Arden D.
Job Details:
01/14/2019
DISHWASHER KITCHEN AID KUDS35FXWH5
"AD. Checked unit, found faulty PUMP&MOTOR (S-Code). Ordering part.; ordrng 1 WPW10780877 (PUMP&MOTOR )"
Near Green Township, NJ 07821
Stan F
Job Details:
01/14/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0
Installed wash motor tested ok. No leaks.
Near Tuckerton, NJ 08087
Marc C
Job Details:
01/14/2019
WASHER WHIRLPOOL WFW9750WW01
Installed drain pump tested for leaks ok
Near Valhalla, NY 10595
Marc M
Job Details:
01/14/2019
COOKTOP KITCHENAID KSLB900ESS1
Unit tested & checked cooktop needed to complete repair 2 man job multiple counts .2counts ; snapped 3 QuickPics
Near Queens, NY 11360
Kenny G
Job Details:
01/14/2019
REF BOT/MT 19CF KITCHEN-AID KRBL109ESS00
Drawers working as designed. Advised customer on options to make smoother gliding by adding lubricant such as Vaseline to draws glides.
Near New York, NY 10016
Adrian R.
Job Details:
01/14/2019
D/WASHER UNDCTR KITCHEN-AID n/a
"1/14/19 9:10: AR rspndd 1/11 FRI, Replaced defective door gasket. Unit working as designed"
Near Staten Island, NY 10307
Keyel H
Job Details:
01/14/2019
ICEMAKER KITCHENAID KUIC18NNTS3
now Relay overload failed.; ordrng 1 WPW10136197 (start-dev)