Local Reviews
Powered by Fluid LOCAL
Chris H.
MICCROWAVE MAYTAG MMV1164WS6 "CH - unit has burn marks on the liner below turntable, melted turntable bracket, and large crack in glass turntable itself. Turntable {W10337247} is discontinued. Called WP safety to report, sr# 7724899613. Safety will call customer to resolve"
Stoyan S.
DISHWASHER KITCHENAID KDTM354ESS3 Un proper installation on outler air assy Re install Test it all op ok
Chris H.
REFRIGERATOR KITCHENAID KRFF507HPS00 "CH - put unit into diagnostic step 56, reading e2. No obstructions found in im. All other tests are good, all fans and thermistors functioning normally. Unit needs new icemaker {W11294907}; ordrng 1 W11294907 (ICE MAKER)"
Felipe T.
COOKTOP JENN AIR JIC4430XS00 "SR#7724936794 customer claims unit has a crack, however is just a scratch. Advised customer that cosmetic issues are not covered under the manufacturers warranty"
Felipe T.
RANGE AMANA AGR5330BAS3 Adjusted burners flame to a lower setting. Customer is not happy with the oven only having 2 racks total and not satisfied with design of broil drawer
Felipe T.
OVEN KITCHENAID KSGG700ESS1 Replaced defective spark module ; used 1 WPW10331686 (MODULE-SPARK) from stock
Chris H.
REFRIGERATOR WHIRLPOOL GI15NDXZQ1 "CH - unit is filling and circulating water normally. Thermistors pass test in diagnostic. Ice thickness set correctly. No frost pattern on evap. Unit shows signs of low charge/ss leak. Unit needs new compressor {WPW10605286}, evaporator {WPW10218037}, tube {W10528572}, drier {W10843121}, valve {WPW10534030}, 4 job count on return; ordrng 1 W10528572 (TUBE) and 1 W10843121 (DRIER) and 1 WPW10218037 (EVAPORATOR ) and 1 WPW10534030 (VALVE) and 1 WPW10605286 (COMPRESSOR )"
Marc M.
D/WASHER UNDCTR KITCHENAID KUDR02FSSS4 Checked unit heater defective cx declined estimate .He going to replace unit .Do not order any parts cx will replace unit.
Brian H.
WASHER WHIRLPOOL WFW75HEFW0 Diagnosed torn bellow W11106747. Order part; ordrng 1 W11106747 (BELLOW)
Peter B.
DRYER WHIRLPOOL MGD5630HW0 "Check unit found exhaust vent clogged,must be clean before using."
Jason T.
REFRIGERATOR KITCHENAID KSSC42QVS06 "Made checks” cycle ice maker, test dispenser, added water to drain pan” found leaks at this time instructed customer..."
Tim S.
WASHER MAYTAG MHW5500FW1 Replaced defective acu also removed garment from pump
Tim S.
REFRIGERATOR WHIRLPOOL KBSN602EPA01 Checked frost pattern on coil okChecked temps ok . P C Richards serviced unitCannot tell what was done . Checked connections at Defrost heater . If more issues in future send specialist
Tim S.
72" BM KITCHENAID n/a Cleared drain removed ice
Tim S.
M/W OTR KITCHENAID n/a Replaced defective main board
Sam C.
REFREGERATOR KITCHENAID KRFC302ESS00 Installed new electronic damper
Frank G.
DRYER MAYTAG MEDB835DW4 Unit functioned properly
Darren S.
WASHER MAYTAG MHWE201YW00 Install parts
Aris S.
DRYER WHIRLPOOL MGD3500FW0 "Run unit on service diagnostic, rest the control, test it is working good"
Aris S.
WASHER WHIRLPOOL GHW9150PW0 "Judge unlacked the door, test it is working good"
Aris S.
REF BOT/MT 24CF KITCHEN-AID KRFF305ESS00 "Fixed the door handle, test it is ok"
Aris S.
RANGE WHIRLPOOL WFG550S0HZ0 Install parts test it is working good
Aris S.
REF BOT/MT 21CF WHIRLPOOL WRB32`2DMBM "Fixed a noise by the ice maker, test it is working good"
Tim S.
REFRIG WHIRLPOOL KSBE25INSS01 Pls order; ordrng 1 2198597 (icemaker assy)
Aris S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "I call up the office spoke sterling sr 7724934042. Unit is working normal , check temperature is ok at present time is ok. ( customer is no happy with unit)"
Brian H.
WASHER WHIRLPOOL WTW4955HW1 Replaced parts. Working ok
Brian H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Adjusted handle. Working ok
Karl G.
DRYER WHIRLPOOL WED4850HW0 KG 5/24 checked unit found burnt wires on terminal block at rear of unit. Wires from power cord shorted out against cabinet frame. Customer spoke to dealer unit being replaced with new dryer. No additional repairs required at this time.
Karl G.
DRYER ROPER RED4516FW0 "KG 5/24 checked unit found drum not turning due to build up inside blower wheel housing blocking motor from turning. Removed rear panel cover and unclogged blower wheel housing. Tested dryer through heating, unit heating and operating as designed"
Lewis G.
REFRIGERATOR KITCHEN AID KRFF507ESS01 Replaced ice maker assembly advise customer to wait at least 24 hours for ice to harvest
Lewis G.
DRYER GAS COMM WHIRLPOOL CGM2751TQ2 Replaced only belt assembly roller on idler was good seems like it was replaced and put on with the bolts but unit is repaired
Tyler S.
WASHER WHIRLPOOL WTW7000DW4 Found all functions working. Just an F0E3 overload code and front left leveling leg not on floor so unit off level. Leveled unit and ran auto test and calibration. Educated on proper loading procedure.
Marc C.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Tested unit found pull off gasket normal To model design unit working as designed
Stan F.
RANGE JENN-AIR JES1450FS2 Installed control board tested ok.reach 400 degrees.
Kyron G.
DRYER WHIRLPOOL n/a "Installed parts. Unit checks ok. Parts were faulty, seal came off."
Roberto C.
WASHER WHIRLPOOL WTW4950HW1 Replace control run test ok
Sam C.
REFRIGERATOR JENN-AIR JF42NXFXDE02 called tech-line They advised to replace bail arm service pointer w10914582; ordrng 1 W10889530 (arm-shut)
Darren S.
WASHER WHIRLPOOL WFW9470WW01 Install parts
Gerry Q.
RANGE WHIRLPOOL WEG745H0FS0 Unit need new burner valve ; ordrng 1 W11163975 (BURNER VALVE)
Jerel L.
REFRIGERATOR MAYTAG MFX2570AEM3 Installed icemaker. Cycled icemaker. Unit checked ok; used 1 W10882923 (ICEMAKER) from stock
Trevor B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 TB- Installed new sump. Tests good.
Trevor B.
RANGE KITCHENAID KSGB900ESS2 TB- Tested all cooktop burners and bake /broil functions. Found no issues with flame on any burners nor operation with oven functionality.
Trevor B.
REFRIG/FREEZER WHIRLPOOL WRS312SNHM00 TB- Customer does not have ice maker installed. Found fill tube to freezer open to outside air. No waterline or cover was installed from factory. Warm air migrating into freezer caused f/f supply and return airways to freeze and block with ice. Cleared airways and sealed over fill tube penetration. Customer is not having ice maker installed. No other issues found.
Kyron G.
WASHER MAYTAG WGD75HEFW0 Unit is not filling/getting cold water. Ran unit through diagnostic mode and cold water valve not operating. ; ordrng 1 W10601845 (DISPENSER BEZEL ) and 1 W10920541 (CONTROL ) and 1 W11172234 (WATER VALVE HOUSING ASSY )
Eric S.
REFRIGERATOR MAYTAG MRT118FFFZ01 7724888027 per safety change door; ordrng 1 LW10680727 (DOOR FF) and 1 W10240002 (HANDLE)
George T.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 Unit just installed...might of been left unplugged causing the ice to melt and drip through chute...was able to plug in and turn everything on..water pressure found ok at dispenser..also holding well when not activated...advised customer to leave unit plugged in at all times. And monitor the dispenser area.
Eric P.
DISHWASHER WHIRLPOOL WDT720PADM1 "Ep-found debris restricting drain pump, cleared and unit functions as designed"
Adrian R.
RANGE KITCHENAID KSGG700ESS1 Check and found that the oven door was lose. Tighten and secured door properly; checked functions; Job Cmpltd
Trevor B.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 TB- Unit low on refrigerant again. Dye drier was installed 4 days prior on 5/20/19. Unit running at 15” vacuum on low side and 90psi high side. No visible dye leak found. Filed report w/ WPL (SR# 7724932952). Unit has been designated for exchange review. Customer will be contacted by Whirlpool with final resolution.
Paul D.
WASHER WHIRLPOOL WFW9750WW01 Checked unit couldnt find any leak from washer at this time
Marc C.
KITCHEN WHIRLPOOL WDT780SAEM1 Replaced top rack adjusters tested unit ok; used 1 W10712394 (ADJUSTER) from stock
Kage M.
REFRIGERATOR AMANA ABD2233DEW Bal remaining is 114.32 Checked and found faulty control board Scode main control board; ordrng 1 WPW10503278 (MAIN CONTROL )
Vincent D.
DISHWASHER KITCHENAID KDTM354DSS5 Vd installed part tested unit ran to specs
Vincent D.
KITCHEN WHIRLPOOL WDF540PADM3 Vd installed part tested unit ran to specs
Dennis B.
RANGE WHIRLPOOL WFG775H0HZ0 Db rf burner not lighting unit needs following parts ; ordrng 1 W11175169 (burnr-head) and 1 W11253659 (cap-burner)
Vincent D.
WASHER WHIRLPOOL WTW8000DW5 Vd tested unit reset cntrol. tested unit.
Vincent D.
REFRIG/FREEZER KITCHENAID KRFC704FSS01 Vd installed part tested unit ran to specs
Vincent D.
OVEN WHIRLPOOL WFE320M0ES2 Vd installed part tested unit ran to specs
Kyron G.
WASHER WHIRLPOOL WFW5620HW0 "User interface not responding. No power, unable to check power. Unit is stacked in closet. Unit needs 2 men and 2 counts ; saved tckt , states that autho needed"
Kyron G.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 Defrost problem in freezer. ; ordrng 1 W10861908 (UI ASSY (SILVER) ) and 1 WPW10514110 (EVAP MOTOR WITH HARNESS )
Frank C.
DRYER MAYTAG MGDB855DC4 "Found customer not using correct cycles. Every thing goes on time dry on high. Advised customer of dry delicates on low, or buttons and plastic zippers can melt to tear bulkhead"
Frank C.
WASHER WHIRLPOOL WTW4855HW1 Found drain hose improperly connected
Jason T.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Made checks” defrost ice maker motor assembly, tested ok..."
Jason T.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Made checks”found defective ice maker, replaced ice maker, tested ok...; used 1 WPW10764668 (ICE MAKER) from stock"
Vincent D.
DISHWASHER AMANA ADB1100AWB5 Vd unit needs user interface (W10817282); ordrng 1 W10817282 (cntrl-elec)
Mike D.
OVEN WHIRLPOOL WFG505M0BS3 Check found problem with unit at this time operating as design unit checked ok
Mike D.
REFRIGERATOR MAYTAG M1TXEMMWW00 Check found drain clogged up causing water to leak into refrigerator section cleaned out drain unit checked ok
Mike D.
REFRIGERATOR MAYTAG MBF1958XES6 "Check found defective ice maker replaced unit checked ok; used 1 W10884390 (ICEMAKER) from stock, Job Cmpltd"
Mike D.
M/W OTR WHIRLPOOL n/a Check found door switches out of place reinstalled properly unit checked ok
Jason T.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Replaced defective gasket, tested ok..."
Jason T.
REFRIG/FREEZER JENN-AIR JFFCC72EFS02 "Made checks” found defective ice maker fill, replaced defective ice maker fill, tested ok...; used 1 W11366500 (TUBE-WATER) from stock"
Mike D.
WASHER WHIRLPOOL WFW95HEXW2 Check found door booth ripped causing unit to leak will order ; ordrng 1 WPW10237499 (bellow)
Mike D.
WSH FRT/LOAD WHIRLPOOL WFW95HEDU0 Replaced defective parts unit checked ok
Mike D.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM00 Check found drain was clogged up causing water to leak unto floor cleaned out drain unit checked ok
Tim S.
LAUNDRY WHIRLPOOL WFW9050XW00 Tub leaks replace unit
Tim S.
REFRIGERATOR WHIRLPOOL KSRB25FRBX02 Left estimate
Tim S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Tested unit working as designed .Freezer door left open causing snow
Tim S.
WASHER MAYTAG MVWB835DW0 Codes f0e5 . Also tested with towels . Explained about loading.
Jason T.
REFRIG/FREEZER KITCHEN AID KSSC42FMS00 "Made checks” found defective ice maker, replaced defective ice maker, tested ok...; used 1 2198597 (ICEMAKER) from stock"
Stoyan S.
OVEN KITCHENAID KODE300ESS02 After self clean upper oven customer find out discoloration on inner door and glass from inside.Take pic will snd it to Whirlpool for resolving problem Primary phone # 973-886-7274
Stoyan S.
OVEN WHIRLPOOL WFG515S0ES1 Replace defective igniter bake Test it all op ok; used 1 WP9758079 (ELECTRODE) from stock
Stoyan S.
RANGE JENNAIR SVD48600B Range is working but No display on clock Customer will use it as it is Declined estimate
Stoyan S.
DISHWASHER WHIRLPOOL WDTA75SAHZ0 Ck dw door latch was not connected Re connect test it all op ok
Stoyan S.
DISHWASHER MAYTAG MDB7749SBB3 Replace defective cntrl panel Test it all op ok; used 1 W10811164 (PANEL-CONTROL) from stock
Stoyan S.
KITCHEN WHIRLPOOL WDT780SAEM1 Replace broken adjusters Test it all op ok; used 1 W10712395 (ADJUSTER) from stock
Stoyan S.
DISHWASHER JENN AIR JDB8200AWP3 Drain pump clogged with glass Clean it test it all op ok
Jason T.
REFRIG/FREEZER WHIRLPOOL WRSA15SNHZ00 "Made checks” found defective main board & thermistor, order parts..; ordrng 1 W11190849 (CONTROL BOX) and 1 W11366397 (HARNESS TERMINAL FAN)"
Arden D.
WASHER WHIRLPOOL LTE5243DQB "AD. Checked unit, found loose connection on timer and loose control panel. Reconnected connection and reinstalled panel. Unit tested ok. Collected $211.06 via check#1061"
Arden D.
LAUNDRY WHIRLPOOL MHW8200FW0 "AD. Checked unit, found faulty drain pump. Replaced pump, ran diagnostics. Unit functioned within designed operation.; used 1 WPW10605427 (PUMP-WATER) from stock"
Jason T.
REFRIGERATOR WHIRLPOOL KFFS20EYMS00 "Made checks m” found plugged evaporator drain, unplugged evaporator drain defrost evaporator, tested ok. Customer also had water damage & wheel marks floor before repairs..."
Arden D.
DISHWASHER KITCHENAID KDTE104ESS4 "AD. Checked unit, found door bracket out of proper position. Repositioned door correctly. Unit ok. Collected $122.57 via check#1151"
Tim S.
MICROWAVE O.T.R. WHIRLPOOL WMH31017HZ2 Tighten lower holder screw on fram
Tim S.
REFRIG/FREEZER WHIRLPOOL WRF535SMBM00 Fresh food gaskets worn. Instructed to leave humidity control on to prevent sweating. Pls send spainish speakingTech back. No communication ; ordrng 2 W10830162 (gasket-fip)s
Jason T.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Made checks” found defect in both refrigerator doors trim, order parts..; ordrng 1 LW10564036 (REFRIGERATOR DOOR RIGHT HAND) and 1 LW10577009 (REFRIGERATOR DOOR SS)"
Chris H.
DISHWASHER KITCHENAID KDTE104ESS4 "CH - found a large amount of rodent feces below unit. Symptoms indicate unit may hav a damaged wiring harness. Advised customer that we can not work on unit, and he should contact a licensed exterminator. Called tradecare to document, sr# 7724913685"
Lewis G.
REFRIG/FREEZER MAYTAG MSF22D4XAM01 Diagnosed unit customer was concerned on ice cubes versus crushed ice/ tested everything with motor and water dispenser everything is working normally as showed no defects found with unit....Job Cmpltd
Wayne L.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Customer cancel at door
Matt S.
WASHER WHIRLPOOL WTW4616FW No trouble codes present. Tested in auto test. Working properly.
Paul D.
WASHER MAYTAG MHW5630HW0 Need 2 man on return ; saved tckt
Vincent D.
REFRIG/FREEZER WHIRLPOOL WRS315SDHT00 Vd tested unit found no issues at this time unit running to specs
Vincent D.
DISHWASHER MAYTAG MDB4949SDZ0 Vd tested unit found no sighn of leak but it is leaking in basement but no sign of leak uder or around unit advised cust it looks like it is comingfrom the houses drain line and advised to contact a plumber
Dennis B.
REFRIGERATOR MAYTAG MFF2558DEM00 Db installed parts tested unit unit ran to specs
Vincent D.
REFRIG/FREEZER WHIRLPOOL WRT311FZDB01 Vd door came in scratched unit needs door (lw10599396; O-emld tckt
Dennis B.
DISHWASHER WHIRLPOOL WDF520PADM3 Db tested unit unit ran to specs could not duplicate at this time
Dennis B.
DISHWASHER WHIRLPOOL WDF518SAHM0 Db tested unit unit ran to specs no faults found
Dennis B.
WASHER MAYTAG MVWB765FW0 Db gear case is extremely loud unit needs following parts ; ordrng 1 W10734521 (slider) and 1 W10811956 (drum assy) and 1 W11161960 (AGITATOR)
Lewis G.
RANGE WHIRLPOOL WEG750H0HZ0 Replaced light bulb / inner liner for door and knobs for a customer/ unit is repaired
Lewis G.
REFRIG/FREEZER WHIRLPOOL WRF560SMHZ00 Replaced water valve assembly and also the icemaker assembly / advise customer need at least a couple hours for IM to harvest and she will keep an ion it.... unit is repaired
Dennis B.
WASHER WHIRLPOOL WTW8600YW0 Db unit will need screws drilled out of lid another company did same repair about a year ago screws are stripped as per denise we will waive charge for screws left part with customer ; ordrng 4 WPW10442074 (screw)s
Moses D.
OVEN WHIRLPOOL WFG320M0BW2 "Made checks found charcoal marks on burner tube and pan. Cleaned pan and tube, called tech line SR 7724922392 safety 7724912553. Tested ok"
Dennis B.
REFRIGERATOR WHIRLPOOL WRT318FZDM Ep customer has a lowes contract. Unit will needs a fan motor/WP2315539 fan blade WP2163777 2 ct invoice 781667 is original call; O-emld tckt
Roberto C.
WASHER WHIRLPOOL CGM2745FQ0 Found vent pipe clog dryer check ok
Dennis B.
REFRIG/FREEZER WHIRLPOOL WRF736SDAW13 Db motor not spinning at all unit needs following parts ; ordrng 1 WP67006337 (blade- fan) and 1 WPW10514110 (motor evaporator)
Roberto C.
WASHER WHIRLPOOL CAE2745FQ0 Replace coin shutter test ok
Roberto C.
WASHER MAYTAG MVWB765FW3 Reset control run diagnostics test ok
Roberto C.
DRYER WHIRLPOOL MGDX655DW2 Delivery guys put in to much tread putty into gas line they clog the line dryer wont heat up only glows customer dont want any repairs its going back to the dealer
Roberto C.
WASHER WHIRLPOOL WTW5000DW1 Replace washplate and hub test ok
Roberto C.
DRYER WHIRLPOOL NGD4655EW2 Needs to replace old vent no air flow
Roberto C.
LAUNDRY MAYTAG MVWB725BW0 Loud on spin 2cc2m leaking water damage motor and other parts ; ordrng 1 280146 (rotor) and 1 W10381078 (outer tub) and 1 W10518300 (basket) and 1 W11252784 (WASH PLATE) and 1 WP8533928 (screw) and 1 WPW10178988 (sensor) and 1 WPW10222008 (filter) and 1 WPW10419333 (stator)
Moses D.
RANGE - GAS KITCHEN-AID KGSS907SSS02 Replaced transformer and door latch. Tested ok
Moses D.
RANGE WHIRLPOOL WFG320M0BW2 Made checks removed cracked bulb. Documented with tech line SR 7724927895. Bulbs only covered for 30 days. W10888179
Moses D.
DISHWASHER KITCHENAID KUDE03FTSS1 Replaced door link. Tested ok; used 1 8194001 (Link) from stock
Moses D.
KITCHEN KITCHENAID KDFE204ESS3 "Replaced control that was ordered still not filling, found wire to float switch torn. Ordering wire harness. Customer needs to see what day will work for them to have us come back; ordrng 1 W11243205 (HARNS WIRE)"
Dennis B.
WASHER WHIRLPOOL WTW4815EW1 Db agitator won’t come out started to break it out dented basket also unit would not unlock when I arrived had to go into diagnostics to unlock called into lowes let them know they decided to resolve with customer within 48 hours and to complete call
Dennis B.
WASHER WHIRLPOOL WTW4800BQ1 Db installed parts tested unit unit ran to specs
Moses D.
DISHWASHER KITCHENAID KUDE60SXSS3 Made checks needs new UI control ordering part. Using s-code for part; ordrng 1 WPW10481141 (PANEL CONTROL)
Keyel H.
REFRIG/FREEZER MAYTAG MFW2055FRZ00 "Door damage in hinge assembly, customer said maytag extend the warranty on the refrigerator to a year but no authorization number on the invoice, customer will call customer service.PARTS NEEDEDright side door part # LW10858417Nameplate part # nameplate"
Keyel H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Install parts pull vacuum charge frost pattern check ok.
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRX988SIBM01 Install parts.
Keyel H.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Install parts check ok.
Keyel H.
REFRIGERATOR JENN-AIR JFC2089HEP "not getting full frost pattern Restriction in seal system, parts needed, customer want to replace unit.; ordrng 1 12002041 (kit,evap) and 1 W10309989 (compressor) and 1 WP12866903 (tube- disc)"
Clayton G.
RANGE JENAIR JGS9900CDF01 Replaced list of parts. Return screws screws not correct. Unit will need new top top on order processed tech SF
Clayton G.
COOKTOP - ELECT WHIRLPOOL KCGS556ESS02 Test unit. Caps not on correct. Caused a flame pulse. Recent ear burner caps and advised on cleaning practices. Unit tests ok.
Clayton G.
DRYER GAS MAYTAG MGDB765FW0 Unit has clogged vent. Advised customer to call hvac company. Unit tests ok.
Clayton G.
REFRIG/FREEZER MAYTAG MFC2062FEZ00 Replace compressor unit test OK. Customer covered for part not covered for labor or Freon.std refrig sealed sys compressor only (add $75 for freon) ; used 1 876764 (VALVE) from stock
Stan F.
DISHWASHER JENN-AIR JDB9200CWS2 Installed upper tracks ok.
Edwin M.
ICEMAKER KITCHENAID KUIX505ESS2 Unit tested ok . Found reservoir cap loose .
Stan F.
RANGE JENAIR JGS9900CDF01 When drill out top crack from vibration need right screws WP3368921 screws x 10; ordrng 1 W10235815 (MAIN TOP ) and 10 WP3368921 (SCREWS)s
Edwin M.
DISHWASHER WHIRLPOOL KDFE104HW0 Unit functioning as designed
Edwin M.
REFRIG/FREEZER KITCHENAID KFFS20EYMS00 Adjusted door .. unit tested as designed
Stan F.
DISHWASHER KITCHEN AID KDTM404EWH1 Found touch pad locks up unable to change to next settinging will need control panel.; ordrng 1 W10854228 (CONTROL BOARD.) and 1 W10903799 (CONTROL PANEL)
Edwin M.
WASHER WHIRLPOOL CD62528508 Recalibrated unit as per techline. Rf 7724927255
Edwin M.
DISHWASHER KITCHEN-AID KDTE234GPS0 Functioning as designed
Vlad C.
WASHER MAYTAG MVWB865GW0 "Inspected for proper function. All tested done. Unit was run with cloths for a full cycle selected by the customer. Found unit working as designed. Ref. to manual and explained operation of washer. Customer said, she is very unsatisfied with this design..."
Vlad C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Reseted control board. Inspected for proper function. Working fine now.
Vlad C.
REF BOT/MT 24CF KITCHEN-AID KRFF305ESS00 Repaired/Secured freezer door handle. Inspected for proper function. Working fine now. Might be main control board.
Vlad C.
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Customer would rather do something else.
Edwin M.
WASHER WHIRLPOOL WTW5000DW2 Inlet valve is rattling; ordrng 1 W10721967 (drive pulley) and 1 W11025984 (INLET VALVE)
George T.
REFRIG/FREEZER WHIRLPOOL JF42NXFXDE02 "Came with jarrel..he had a different aproach for a restriction.we installed a new filter and a port on the compressor...vacuumed and charged accordingly...as per the dials everything should be ok..left my number with customer to call me tomorrow night..; used 1 876764 (VALVE), and 1 WPW10143759 (FILTER) from stock"
George T.
WASHER WHIRLPOOL WFW92HEFW0 Unit fills washes and drains perfectly...could not duplicate issue described by customer at this time...suggested to bring drain pipe behind unit to the height needed..at least up to the top of washer.also to remove surge protector off of outlet for now..to monitor results...
George T.
REFRIG/FREEZER MAYTAG MSD2572VES02 114-31 121st st. South ozone park..11420. Logged return in freshfood section..had to use steam to clear it all out...also advised customer to vacuum condenser under unit..all clogged with lint and dust..
George T.
REFRIGERATOR KITCHENAID KRMF706ESS01 Spoke to ed from techline sr#772492982. Customer will need to replace water filter..as he was adviced the first time and the second time we came out..the flow is perfect without the filter in place..also runs fine when new filter is installed...
George T.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found iced up fresh food evaporator..had to use steam and blowdryer to get rid of all the ice and frost..thermister was already replaced. Just moved it to another part of the tubing.. customer to monitor temps.
George T.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 241-30 148th dr..found liner seperated from frame causing insulation to show..please review pics taken...customer declined for me to apply food safe sealant to fill the gap..will take up issue with whirlpool..
Peter B.
WASHER WHIRLPOOL WTW5000DW2 "Check unit does not pump out water,found broken impeller in pump remove and replace pump tested functions fine ; used 1 W10876600 ( PUMP) from stock"
Peter B.
DRYER WHIRLPOOL WGD5620HW0 "Check unit ,thermistors are with manufacture range ,exhaust vent goes to the roof,may need cleaning. Functions fine at this time"
Trevor B.
DISHWASHER JENN-AIR JDTSS244GS0 TB- Replaced upper left rack glide (part sent by WPL). Tests good.
Trevor B.
DISHWASHER KITCHENAID KDTM354DSS5 TB- Found loose L1 and neutral connections inside junction box. Corrected issue. Tests good.
Peter B.
WASHER WHIRLPOOL LSQ9549PW6 "Check unit does not spin well ,replace lid switch,same ordering parts listed.; ordrng 1 285753A (coupling,motor) and 1 285785 (clutch) and 1 80040 (agitator dogs) and 1 W10814296 (gasket) and 1 WP8577376 (seal), used 1 WP8318084 ( ) from stock"
Trevor B.
WASHER WHIRLPOOL WFW6620HW0 TB- Unit is installed on two separate pieces of wooden planks. Advised customer unit should be directly on floor or one solid sheet of 3/4” plywood as per use and care guide. Advised customer also that it is normal for unit to rock in place momentarily as unit ramps up to high speed spin and slows down from high speed spin. Ran entire rinse and spin cycle with full-load of towels and found no functional issues with unit .
Trevor B.
DISHWASHER JENN-AIR JDB9000CWS2 "TB- Unit was unleveled, allowing upper rack to slide forward when door was opened. Rack glides are not broken and do not need to be replaced at this time. Adjusted level and corrected issue."
Jerel L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Reassembled crisper drawer. Unit checked ok; Job Cmpltd
Darren S.
REFRIG WHIRLPOOL KBFS25EWMS10 Pierced filter drier .. found no freon in system ... advise customer... leak may be in liner of unit .. as of now customer not repairing ...
Trevor B.
REFRIG/FREEZER KITCHENAID KFIS29BBBL02 TB- Unit needs replacement LED modules.; ordrng 3 W10695459 (LED MODULE )s
George T.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Iced up and frosted up freshfood.had to use heat and steam to clear out.thermister was already replaced and installed at located requested by techline..
Kenny G.
DISHWASHER KITCHEN AID KDFE104DSS Installed motor sump assy for this job. Tested ok.
Kenny G.
REFRIGERATOR WHIRLPOOL WRS571CIDM Installed both parts job completed.
Kenny G.
REFRIG/FREEZER WHIRLPOOL KBRS36FKX00 Installed parts. Tested ok.
Wayne L.
WALL OVEN WHIRLPOOL KGSS907SSS01 Check unit installed parts that was order unit working fine
George T.
REFRIG/FREEZER KITCHEN AID KRFC300ESS01 Warm air getting on causing frost..will order and replace parts as listed..; ordrng 1 12977880SQ (dor-fip ss) and 1 W10571967 (frz door gasket (gr)) and 2 WP13055901 (slide)s
Wayne L.
REFRIG/FREEZER KITCHEN AID KRFF707ESS01 Check unit installed part that was order unit working fine
Wayne L.
REF BOT/MT 19CF WHIRLPOOL WRF560SEYM05 Check unit door tracks was loose repaired door track unit working fine
Eric P.
WASHER WHIRLPOOL MVWX500XL0 "Ep-Installed new latch, plugged unit in and lid locked continuously humming, failed to unlock.. unplugged unit and waited 1min before plugging it back in. Immediately relocked and LED is flashing again. Bad board. Unit will need (1) W10393448 CCUASM VMW HE 120V 7MMVW-$328.50, Wednesday 29, 2019 is earliest return available."
Wayne L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Check unit diffuser is faulty ; ordrng 1 W11164593 (DIFFUSER )
Eric P.
REFRIG/FREEZER WHIRLPOOL WRS325FDAM02 "Ep-traced water leak to loose connection at supply valve. Strobe effect in both compartments. And chatter sound when dispenser is in use. Needs new light, reservoir. Quoted $502.35, light $211.41, reservoir $54.78, labor $90.00, trip $114.95. Collected trip by check. Replaced (1)wpw10515057 light from truck stock( broke clip while removing to inspect); used 1 WPW10515057 (LIGHT) from stock"
Wayne L.
REF BOT/MT 19CF WHIRLPOOL WRF560SEYM05 Check unit door bracket is damaged ; ordrng 1 WP681249 (SCREW) and 2 WPW10397055 (BRACKET )s and 1 WPW10470155 (CAM DOOR )
Eric P.
DRYER - GAS AMANA NGD4655EW2 "Ep-set unit on timed /high heat, cycled properly. Found vent line disconnected from exterior vent cap. Drum belt was off drum, re-Installed and tested. Functions as designed"
Robert D.
DISHWASHER WHIRLPOOL WDF320PADB3 Unit is properly installed. Water valve is fine. Drain hose has a loop. Water is not seeping into unit. Ran unit multiple times and filled sink up with water to check for seepage. No issue. Water is from left over cycle and is normal since cust had pictures.
Eric P.
N/A WHIRLPOOL GU980SCGB3 "Ep-customer states top rack is not washing. Started a “normal” wash cycle, unit filled thru side inlet, pulsed and immediately drained, started the process over (pre-wash) nothing thru upper arms. Ordering (1) W10428168 pump&motor ; ordrng 1 W10428168 (PUMP&MOTOR)"
Robert D.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Control lock was on. Removed lock. Checked operations and everything test ok. Educated cust on how to remove lock. No issue.
Tyler S.
OVEN KITCHENAID KSGG700ESS0 Installed orifice holder and screw. Tests good.
Eric P.
WASHER MAYTAG MHW6000XW2 "Ep-unit had F0E1(load detected during clean)F5E2(door lock)F8E1(no water entry) error codes. Ran diagnostics , rechecked for errors-clear. Tested unit on “normal” cycle,filled to very low level (same as during diagnostics)with valve humming/buzzing the whole time. Recommend changing valve. Quoted $306.39- trip $114.95,parts $82.40, labor $90.00, tax $19.04; ordrng 1 WPW10289387 (VALVE)"
Tyler S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Dropped off drain hose at customers home.
Tyler S.
REFRIGERATOR MAYTAG MSS25C4MGB00 "Found unit ok. No damage to UI, plastic was not peeled off UI and looked like scratches."
Tyler S.
WASHER MAYTAG MVWC565FW1 "Found pulley nut came off underneath unit causing pulley to rub on shield. Secured nut with lock tight and tested unit, tests good."
Gerry Q.
DISHWASHER KITCHENAID KDTM354DSS5 Door gasket adjusted correctly unit tested ok
Tyler S.
WASHER MAYTAG MVWB765FW2 MKD1Z00APL1- User interface is dead. Found outlet unit is plugged into with reverse polarity. This is a problem customer needs to take care of right away. Found control led blinking meaning it is working. Ordering UI and control as safety precaution as reverse polarity may have damaged it.; ordrng 1 W11135391 (CONSOLE) and 1 W11195970 (CNTRL-ELEC)
Gerry Q.
OVEN WHIRLPOOL KOSE500ESS03 Frame glass replaced unit tested ok
Gerry Q.
DISHWASHER MAYTAG MDB8959SFZ4 Under scode s 22916 for rail track assy tech replaced tracks rail unit tested ok
Matt S.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ02 Customer was a little worried about putting food in the fridge so she was using thermometers in the freezer and the refrigerator and monitoring the temperature and it kept going up and down between 40-45 and the freezers zero to 10° I took freezer temperature with my temp probe with the compressor and the evaporator fan running temperature went down to 6° also C71120502 in the RC compartment is around 38 3940 working properly advised her to go ahead and buy food as it will help the fridge maintain the temperature better. Working properly.
Gerry Q.
KITCHEN KITCHENAID KICU509XSSOO As per tech support need to replace module and user interface file#7724923455; ordrng 1 W10857232 (module) and 1 WPW10396615 (display)
Matt S.
WASHER WHIRLPOOL WTW5000DW2 New control installed. Calibrated and tested. Working properly.
Matt S.
KITCHEN KITCHENAID KDTE234GPS0 Installed all parts and reinstalled the dishwasher. Working properly.
Matt S.
OVEN WHIRLPOOL WFG525S0HB0 Customer says she has a lowes contract. It was dispatched as a cod. Advised customer she will have to call lowes and have it re-dispatched through the contract.
Sam C.
REFRIGERATOR WHIRLPOOL JFC2089BEP01 Adjusted settings on user interface check temperature instructed customer
Tim S.
REFRIG/FREEZER KITCHEN AID KSCS25INSS00 Replaced defective filter housing
Trevor B.
OVEN WHIRLPOOL MER5775RAW TB- Installed new bake element. Tests good.
Stoyan S.
DISHWASHER WHIRLPOOL WDF520PADM7 Ck DW unable to duplicate customer complaints Unit works as designed Customer is not using Jet Dry advice them to start using it and to run hot water before starting the unit Water becomes hot after tree min of running the sink
Stoyan S.
OVEN WHIRLPOOL WOD51ES4ES00 Ck oven During self cleaning oven lost power Need new therm fixTwo man on return visit ; ordrng 1 W11025102 (fuse-thrml) and 1 W11034459 (thrmst-fix)
Adrian R.
DISHWASHER WHIRLPOOL WDF520PADM7 Replace the soap dispenser leave working properly.