Local Reviews
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Clayton G.
REFRIG/FREEZER WHIRLPOOL WRS325FDAM02 W10823511=21.41Replaced line. Unit tests ok. standard labor 0<300
Clayton G.
DISHWASHER MAYTAG MDB7759AWS3 Unit has bad thermal fuse. W10258275Unit was serviced for same issue 2/26/19.Tested house power. House is ok. Note bad part in tote for return.; used 1 W10258275 (fuse) from stock
Felipe T.
OVEN KITCHENAID KEBS208SSS04 Ordered upper oven elements ; ordrng 1 WP9760774 (elmnt-brol. 106.33) and 1 WPW10207398 (elmnt-bake. 79.88)
Clayton G.
RANGE WHIRLPOOL WFG510S0AS2 Unit has spark failure of right front igniter. UniWPW10515452. 38.00$. Burner baseWPW10515453. 44.00$2* WPW10515454. 47.00$ 92.50$2*W10473929. 39.00$. 78.00$W10474161. 35.00$ orifacesesW10474163. 35.00$W10314242. 149.00$ switchesWPW10110491. 121.04$. Spark moduleLabor. $165.00757.54 50.19$807.73Quote
Felipe T.
DISHWASHER KITCHEN AID KUDS01DJSP0 Unit needs control panel replaced. Part is no longer available 8531013
Felipe T.
RANGE WHIRLPOOL AGR5330BAS3 Replaced defective parts ordered
Arden D.
REFRIG/FREEZER WHIRLPOOL WRS555SIHZ00 "AD. Checked unit, found faulty valve , fittings and tube. Ordering parts; ordrng 2 2198677 (FITTING )s and 1 W10179146 (VALVE ) and 1 WP2256096 (TUBE) and 2 WP2300868 (FITTING )s"
Dennis B.
DISHWASHER KITCHENAID KDFE104DSS5 Db installed parts tested unit unit ran to specs
Dennis B.
DISHWASHER WHIRLPOOL KUDW03CTBL0 Db installed links from truck stock tested unit unit ran to specs ; used 1 8194001 (Link) from stock
Jose R.
RANGE WHIRLPOOL WFE550S0HZ0 Bottom drawer panel distorted and scratched.; ordrng 1 W11094965 (panel-drwr)
Dennis B.
REFRIGERATOR KITCHENAID KSCS25INBL00 Db customer canceled call with whirlpool
Stoyan S.
OVEN KITCHENAID KODE500ESS03 Replace broken glass
Vincent D.
OVEN WHIRLPOOL WFG550S0HZ1 Vd found unit needs glass (W11249559) cust is going to contact store for replacement of unit if unsuccessful will call us for part
Vincent D.
LAUNDRY WHIRLPOOL WFW85HEFW1 Vd cust concealed at door stated she was told 114.95 would cover the entire repair not just trip
Vincent D.
WASHER WHIRLPOOL WTW5000DW0 Vd unit needs gear case (W11035751) motor (W11283592) cam (W10721967) actuator (W10913953 ) capacitor (W11158831) drain pump (WPW10581874) tub ring (W10849477) wash plate (W10752283) retainer clip (WPW10402178) basket(W10752719) tub (W10512161) suspension(W11130362) control (W10634026) needs 2 man ext labor as well as over sized shipping called cust care was advised they are not doing repair they are calling cust
Ken K.
REFRIGERATOR JENN-AIR JFX2597AEP3 Replaced defective ice maker not cycling also added shim to leftside RC door cycled tested ok ; used 1 W10882923 (ICEMAKER) from stock
Sam C.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Troubleshoot unit failed on defrost control board not responding defrosted ice x temporarily operation until return; ordrng 1 W11089236 (cntrl-elec) and 1 W11130216 (ELECTRONIC CONTROL) and 1 W11170613 (HARNESS)
Stan F.
DISHWASHER JENN-AIR JDB8700AWP0 Found control panel shorten coming on by itself will need control panel.; ordrng 1 W10847804 (CONTROL PANEL )
Damion M.
MICROWAVE WHIRLPOOL KEMS308SS502 Check unit and found faulty user-interface and support..; ordrng 1 W10909479 (SUPPORT) and 1 WP8303882 (USER INTERFACE)
Paul D.
DISHWASHER KITCHEN AID KDTM704ESS0 Installed parts tested ok for I
Enerve B.
WASHER MAYTAG MVWC416FW1 Installed the part listed below and tested ok.
Paul T.
REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Spoke with justin at techline, documented that top cabinet of unit is bellied upwards and cannot properly mount freezer door hinge. Also left side of cabinet has slight bellying. Advised by techline to have customer contact customer service for further assistance as far as what they will do for customer. Nothing was said as far as replacement. Only told to have customer contact them.Sr#7724639615."
Jesse F.
REFRIGERATOR KITCHENAID KBLC36FKS02 "F.f. section freezing(f.f. temperature @ 36-38 degrees, freezer @ -5 degrees), f.f. display flashing @ 44 degrees with over temperature light flashing. Checked thermistor(put thermistor in ice, measured 8.57kohms). Called tech line(SR# 7724641471). Per service pointer W10823361D, o&i main control board and f.f. thermistor...; ordrng 1 W10823805 (cntrl-elec) and 1 WP2188820 (thermistor)"
Paul T.
KITCHEN KITCHENAID KUDC03ITBL3 "Checked unit, found control dead due to control and bimetal issues. Advised customer of repair and they are declining further service."
Jose R.
DISHWASHER KITCHENAID KDFE104DSS2 Found faulty control electric not finishing the drain cycle and rinse aid dispenser leaking; ordrng 1 W10854215 (cntrl-elec) and 1 W10861000 (detergent dispenser)
Matt S.
REFRIG/FREEZER WHIRLPOOL WRF560SMHZ00 Ordering a new lh rc door and mullion. Upper Mount for the mullion is too far in the liner and the mullion keeps popping off and now the mullion is damaged. Ordering LW10858415 WPW10624450; ordrng 1 LW10858415 (dor-fip) and 1 WPW10624450 (rail-mulln)
Matt S.
REFRIG/FREEZER WHIRLPOOL WRF535SWHZ00 Remolded the fc door gasket with heat. Also needs a new air diffuser. Ordering WPW10594330; ordrng 1 WPW10594330 (control)
George T.
MW-HOOD COMBO WHIRLPOOL WMH31017HS 0 Call singh..1-646-544-5101..apt 3B..for parking and help with micro.unit making bad buzzing sounds and not heating properly..will order parts as Iisted.; ordrng 1 W10269232 (thermostat) and 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE)
Brian H.
WALL OVEN KITCHENAID KODE500ESS01 Replaced defective control (cvrd under Mfr warranty) Working ok
Dennis B.
WASHER WHIRLPOOL WFW75HEFW0 Db unit has lf wont spin codes out instantly unit needs following parts ; ordrng 1 W11044559 (HOSE) and 1 W11201274 (CONTROL ) and 1 WPW10448876 (SENSOR) and 1 WPW10605427 (PUMP)
Marc C.
DRYER WHIRLPOOL WED5000DW2 Tested dryer has heat. Found customer overloading unit some cloths damp at end of cycle. Also no vent hood wind may be pushing air back in to dryer causing poor air flow. At time of service unit working as designed
Dennis B.
LAUNDRY MAYTAG MVWB835DW4 Db unit has temp fault unit needs following parts did have overload and long fill also ; ordrng 1 W11172234 (VALVE)
Tyler S.
DISHWASHER WHIRLPOOL WDF560SAFM2 Installed sump assembly. Ran diagnostic cycle and cleared codes. Tests good.
Dennis B.
WASHER MAYTAG MVWC565FW Db unit needs air gap customer to hook that up and will call back if any other issue
Kenny G.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Found bad compressor burning hot. Not cooling at all. Ordering new one. ; ordrng 1 W11034254 (compressor)
Kenny G.
RANGE WHIRLPOOL WFG505M0BS3 Outter door glass shattered. Will order. ; ordrng 1 W11051158 (glass-door)
Kenny G.
DISHWASHER WHIRLPOOL KDTM354DSS5 Found loose connection at power terminal under unit. Corrected issue. Fixed.
Kenny G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found no issues with operation of ice maker and dispenser. Unit working ok
Kenny G.
30" FDBM WHIRLPOOL WRF560SEYM05 Installed the ice maker level arm. Working good.
Ken K.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Checked unit found ice buildup in IM cup leaking water in ice compartment, cleaned out same cycled tested ok"
Kage M.
GAS APPLIANCE WHIRLPOOL WGG745S0FS02 F2e1 stuck key ; ordrng 1 W10879583 (SWTCH MEMB)
Ken K.
REFRIG/FREEZER WHIRLPOOL WRF954CIHV00 "Checked unit warm temp in RC, found ice build up on top of the RC evaporator, called tech line, change defrosting cycle time and reattach defrost thermistor"
Kage M.
OVEN IKEA IBS550PWS01 "Checked and round a bad thermal fuse, replaced fuse and found the unit is still dead additional parts needed ; ordrng 1 WP9759243 (HIGH LIMIT FUSE ) and 1 WPW10158972 (MAIN CONTROL ), used 1 WPW10545255 (FUSE ASSY) from stock"
Ken K.
REFRIG WHIRLPOOL WRT318FZDW00 "Checked unit, warm temps in both compartment, found evaporate fan motor not running replaced same; used 1 WP2315539 (EVAP FAN) from stock"
Kage M.
DRYER WHIRLPOOL WGD5000DW3 Customer concern was the unit not getting hot enough tested the unit with clothes and with put clothes and found a clogged vent line advise customer to get a vent clean unit is cycling flame properly also found the vent line is excessively long explained this will effect the dry time no repairs at this time
Paul T.
WASHER WHIRLPOOL WTW5000DW0 Installed and calibrated new control. Also replaced drain pump. All test and check ok.
Jesse F.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked lo-side pressure(21” vacuum), no apparent oil or leaks found. Unit runs @ .34 amps and 40 watts. Removed refrigerant. Replaced/installed dye drier. Pulled deep vacuum and recharged. Unit has good heat to drier..."
Karl G.
DRYER WHIRLPOOL WGD4616FW1 "Kg 4/17 checked unit found drum making loud noise during cycle. Removed inner drum asm, removed loose screw stuck inside drum glides creating scrapping noise. Tested unit through cycle. Unit operating as designed"
Matt S.
REFRIG/FREEZER KITCHENAID KRSC500ESS00 "Has broken wires in the door harness. Needs a new fc door assembly. Trip 114.95 part 1,313.14 2 man needed. Labor 135.00/89 total 1751.54 w tax. Customer declined. Collected trip 122.57 cc LW10726007"
Chris H.
REFRIGERATOR MAYTAG MFI2269FRB00 CH - installed new water line - tests good
Enerve B.
WASHER MAYTAG MVWB755DW0 Founded the failure of the impeller plate bolt (off).Re installed the impeller plate assy and tested ok on cycle.
Enerve B.
WASHER WHIRLPOOL WGT3300XQ3 "Founded the failure of the improper used , overloaded and very long drain.Unit works fine now ,tested ok, customer education."
Jesse F.
REFRIGERATOR WHIRLPOOL WRT5L1SMYF00 Found f.f. door and gasket not sealing properly. Added shims and adjusted...; used 2 488881 (WASHER) from stock
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 Install ice buckets check ok.
Sam C.
REFRIG/FREEZER KITCHEN AID KSSS42QKB01 "Pull unit out installed new inlet valve,defrosted ice buildup cycle check ice maker,and dispenser"
Elmer A.
DRYER WHIRLPOOL WGD95HEXW1 Cracked drum customer does not want to repair
Kenny G.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 Found unit not defrosting. Ordering parts. ; ordrng 1 W10911770 (harns-wire) and 1 WP2315549 (motor evaporator) and 1 WPW10384183 (thermistor)
Clem S.
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Seal system leak ,order part 3ct ; ordrng 2 W10843121 (drier-tube)s and 1 WPW10487115 (condenser)"
Jose R.
RANGE WHIRLPOOL WFG515S0ES1 Replaced power burner and cap...tested ok
Kenny G.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Found bad evaporator fan motor. Will order ; ordrng 1 W11032800 (motor-evap) and 1 WP67006337 (blade- fan)
Clem S.
D/WASHER UNDCTR MAYTAG MDB7749SBW3 "Found correction in check valve connection under sink .. unclogged. Connection and explain connection must be replaced ,unit test okay"
Omar S.
WASHER MAYTAG MVWC565FW0 Making noise bad gearcase need parts Extra time need it 2CC.refund $122.57 repair is cover; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase)
Peter B.
WASHER WHIRLPOOL WFW9250WW01 Remove and replace failed parts tested functions fine
Ken K.
REFRIGERATOR KITCHENAID KBLC36FTS02 "2 count call Checked unit stating and stoping, beeping, display flashing.. needs main control and evaporator fan motor; ordrng 1 W10801767 (MAIN CONTROL) and 1 W10822580 (FAN MOTOR)"
Eric S.
REFRIG/FREEZER KITCHENAID KFIS27CXMS2 Ran diagnostic found fresh food fan motor jammed need parts; ordrng 1 WPW10123444K (IMPELLER) and 1 WPW10276647 (FAN MOTOR)
Lewis G.
RANGE MAYTAG MGRH752BDW Actual address is not Newark it is Caldwell.................. bottom left hand burner is not operating at all rear ones and right side ones bottom and top are working fine please review parts needed for repair..... WP3412D024-26 burner front left side....; ordrng 1 WP3412D024-26 (BURNER FRONT LEFT)
Eric S.
WASHER MAYTAG MVWC360AW0 Leveled unit. Found pulley cover loose adjusted cover.ran diagnostic unit works ok
Clayton G.
BEVERAGE CENTER JENN AIR JUB24FRERS00 Replaced listed part. Unit checks ok
Lewis G.
REFRIGERATOR KITCHENAID KBRS19KCMS00 Customer were stating that the bottom drawer food was getting frozen and the vegetables salads were moist and getting ruined advised customer that the crisper drawers have a humidity control which I showed customer the proper settings if she’s going to have vegetables and fruits in the drawers and then the bottom is well vent on top was blocked by food advised customer to have that part cleared because it would freeze the food that she has in front of that vent which what she was complaining about as well unit is running fine reset temperatures on recommended settings no defects found with unit
Eric S.
RANGE WHIRLPOOL WFG525S0HS1 Found broken hinges; ordrng 1 EPW10299224 (HINGE ) and 1 WPW10299227 (HINGE )
Robert D.
REFRIGERATOR WHIRLPOOL WRSA88FIHN Leveled out doors. Handle has scratch. Ordering new FF SS handle. ; ordrng 1 W11308610 (HANDLE)
Robert D.
WASHER MAYTAG MVWB835DW2 Unit has faulty gearcase. Ordering gearcase. 2 job count on return. ; ordrng 1 W10811956 (GEARCASE )
Robert D.
RANGE WHIRLPOOL WFG525S0HS1 Vent trim is damaged at top right. Ordering new vent trim. Unit is in a vacant apartment. ; ordrng 1 WPW10310922 (VENT TRIM)
Adrian R.
OVEN WHIRLPOOL MGR6875ADB Check and found that the oven is working properly.
Jose R.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Need to order correct shut off ..; ordrng 1 WPW10474785 (arm-shut)
Damion M.
WASHER WHIRLPOOL CAE2745Q0 check washer and cycles; found all functions working as designed; no error codes; completeing cycles; cust doesnt like This style of washer..; Job Cmpltd
Tyler S.
WASHER WHIRLPOOL WFW92HEFW0 "Found unit with door locked, pump running. Manually released door lock by hand. F3E1 pressure fault, and F8E3 overflow. Found pressure hose is damaged from rubbing against tub, checked air trap for suds. Unit needs new pressure hose. ; ordrng 1 W11044559 (HOSE)"
Edwin M.
WASHER MAYTAG MHW8200FW0 F1 e1 f5 e3. Replaced door latch; used 1 WPW10443885 (LATCH) from stock
Marc C.
WASHER MAYTAG MVWC565FW1 Found loose connection to control. Repaired and tested unit unit ok
Tyler S.
I-ENABLED DW MAYTAG MDB4949SHZ0 "Found unit dead. Connector to user interface was not secured. Secured connection, power returns. Working. Supply voltage to unit is good."
George T.
RANGE WHIRLPOOL WEG515S0FS2 Correct address is 153-11 new construction sight..damage probably caused by installation crew..; ordrng 1 W10761014 (trim-door) and 1 W10761018 (trim-door) and 1 WPW10310922 (trim-vent) and 2 WPW10465148 (screw)s and 1 WPW10618239 (hndle-door)
Elmer A.
LAUNDRY WHIRLPOOL WTW5000DW1 "Sr#7724640131 called WP checked op machine ok at this time per WP ,over sudds error code."
Marc C.
REFRIGERATOR KITCHENAID KRMF706ESS01 Tested unit found center hinge bent and closer stripped need to order; ordrng 1 W10708583 (stop-door) and 1 W11159608 (BUSHING) and 1 W11167119 (HINGE) and 1 W11183783 (CLOSER) and 1 W11188796 (CLOSER) and 1 WPW10238319 (screw)
Vincent D.
WASHER WHIRLPOOL WTW4816FW1 Vd tested unit found noise coming from gear case no sign of leaking or a functional issue ran through diag no issues and had no codes
Marc M.
RANGE WHIRLPOOL JGS8750ADW Unit tested and checked ign. Replaced unit tested & checked ok.
Eric S.
DISHWASHER MAYTAG MDB4949SDE3 Leveled unit. Found debris in the sump area advised customer on maintenance. No leaks found
Tim S.
REFRIG/FREEZER KITCHENAID KFFS20EYMS00 Faulty inlet valve; ordrng 1 WPW10279866 (valve-inlt)
Aris S.
REFRIG/FREEZER WHIRLPOOL KRSC503ESS00 Need parts; ordrng 1 W10316760 (TEMP THERMISTOR ) and 1 W11098695 (FAN) and 1 WPW10425252 (COVER THERMISTOR )
Damion M.
REFRIGERATOR WHIRLPOOL WZF79R29DW02 Check refrigerator and found faulty compressor not pumping sufaififent enough ..; ordrng 1 W10750851 (COMPRESSOR)
Eric S.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Found frz door not closing all the way. Adjusted door unit works ok
Tim S.
REFRIGERATOR KITCHENAID KSSO42FMX01 Needs sealed system repair. Extra man required with specialist. 6- count
Matt S.
OVEN JENN-AIR JGRP536WP01 Gas regulator not functioning. No gas to the oven. Ordering W11193822 extra time. Commercial style unit.; ordrng 1 W11193822 (regulator)
Omar S.
DRYER WHIRLPOOL WGD4616FW1 No heat found bad sensor flame installed new flame sensor test ok WP338906 TS; used 1 WP338906 (SENSOR) from stock
Kenny G.
REFRIGERATOR WHIRLPOOL WRF560SEYM00 "Found defrost issue. Ordering main control and thermistor ... ; ordrng 1 WPW10336511 (control,electronic) and 1 WPW10383615 (thermistor,fc)"
Kage M.
OVEN AMANA AGG222VDW4 Customer concern was the unit left side burner valve was frozen checked and found the knob was pushed in to far adjusted the knob and got the unit working noticed oven door handle broken
Felipe T.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Ordered door handle ; ordrng 1 W11244141 (HANDLE )
Aris S.
RANGE WHIRLPOOL MER6770AAB "Check both oven , on temp, is working normal, test it, is ok , no problem was found, but customer is no happy with unit, she said that is no cooking as before."
Clem S.
REFRIGERATOR WHIRLPOOL WRR56X18FW1 "Unit has seal system leak ,order parts ; ordrng 1 W10858281 (evaporator) and 1 W11125124 (COMPRESSOR ) and 1 WPW10143759 (dryer) and 1 WPW10384183 (thermistor)"
Elmer A.
WASHER MAYTAG MVWB835DW3 Removed garment from under basket checked operation ok.
Vincent D.
DISHWASHER WHIRLPOOL WDF520PADM7 Vd found noise damping felt under unit hanging coming out repositioned and resacured tested unit ran to specs
Sam C.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Adjusted and level unit instructed customer lube tracks and gaskets; used 1 WP99003172 () from stock
Sam C.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Troubleshoot unit with leaks at heat exchanger after isolated lines unit not hold pressure at low side with evaporator disconnect called tech-line reference # 7724633862 unit can’t be repair called assurion
Sam C.
REFRIG/FREEZER AMANA ASI2275FRS00 Defrosted ice and water line installed new inlet valve and ice maker repair water line
Sam C.
REFRIG JENN AIR JFX2897DRP02 "Ice buildup fresh food section evaporator,unit also failed on electronic control not responding,defrosted ice to make unit operational until return; ordrng 1 W10836964 (pan-drip) and 1 W10843055 (cntrl-elec) and 1 W10848783 (cntrl-elec) and 1 W10864260 (cntrl-elec)"
Kenny G.
RANGE KITCHEN AID KSGB900ESS1 Installed spark module and main control. Tested ok.
Sam C.
REFRIGERATOR KITCHENAID KBRO36FTX02 Unit failed on main board also door not closing properly hinge 28.32 bushing 4.65 main board 345.00 labor 125 balance 458.86; ordrng 1 2256384 (hinge) and 1 W10801767 (cntrl-elec) and 1 WP2266880 (bushing)
Kenny G.
WASHER AMANA NTW4605EW0 Installed board tested ok. Unit fine.
Sam C.
ICEMAKER MAYTAG MIMI555YRS2 Troubleshoot unit failed on cutter grid 180.47 labor 120.00 customer cleaned unit need to be check on return; ordrng 1 WP2313637 (grid-cuttr)
Kenny G.
WASHER WHIRLPOOL WTW7300DW1 Found washer has a bad bearing causing loud roar when spinning. Big repair needed to resolve issue. Gearcase must be replaced. Total : 547.49Collected service fee only. Cust states unit should have PC Richards extended service. They will. Check and call back. ; ordrng 1 W10811956 (drum assy)
Kenny G.
REFRIGERATOR KITCHENAID KBFS25EWMS5 P trap is clogged again going to order new p trap ordering part. ; ordrng 1 W10619951 (drain tube)
Stan F.
WALL OVEN KITCHEN AID KOSC504ESS00 Installed fuse and thermostat tested ok.
Kenny G.
WASHER WHIRLPOOL WFW5620HW0 Called tech support. SR # 7724634454Control not activating service mode properly. Ordering new acu as per tech support. Main control failure. Customer requesting replacement from town appliance.; ordrng 1 W11329112 (cntrl-elec)
Stan F.
DISHWASHER KITCHENAID KUDI01TJBL0 Found drain hose clogged up used snake to clear drain hose out tested ok drains good now.
Stan F.
DISHWASHER WHIRLPOOL WDTA50SAHB0 Unable to put unit into test mode blinks off short in wash motor.customer called pc Richards they will replace dishwasher.
Stan F.
DISHWASHER KITCHENAID KDTE254ESS2 Found fork handle melt on heater turn heater on to remove handle from heater ok also clean heater ok.
Stan F.
COMBO WALL OVEN KITCHEN-AID KEMS307GWH0 Installed thermostat tested ok returning other parts not needed
Stan F.
RANGE - GAS WHIRLPOOL WFG505MOBS3 Found cord end missing to plug into outlet.; ordrng 1 W11173616 (POWER CORD)
Jason T.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced defective light modules & board, tested ok...; used 3 W11205083 (MODULE LIGHT) from stock"
Paul T.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Checked over unit, found ref door not closing properly due to the floor bellying and refrigerator not sitting straight, advised customer of issue and they have to level unit by shimming under left side, when pushing on unit the door closes properly, unit test ok and door gaskets are fine."
Paul T.
REF T/M 19 CFFF WHIRLPOOL n/a "Came to house to replace door, now found bottom ref door broken on bottom corner and not sitting on hinge. Door will not stay on ref for door to close. Unit can not be used in this condition and door broken not by defect on unit but excessive weight on door. Advised customer of issue. Unit would also need new ref door and hinge.door #LW10406234, did not install freezer door."
Jason T.
REFRIG/FREEZER WHIRLPOOL WRF555SDFZ08 "Made checks” found defective freezer door assembly warped, ordered part..; ordrng 1 W11301145 (FREEZER DOOR )"
Paul T.
WASHER WHIRLPOOL WTW4815EW1 "Checked over unit, recalibrated control and all test and check ok and operating as designed. No failure codes found. Customer was putting detergent in bleach dispenser causing soap to run onto floor. Advised customer of issue and proper use and care. Advised she has to clean bleach dispenser out also, found full of dried up detergent."
Jason T.
REFRIG/FREEZER WHIRLPOOL WRF736SDAM12 Wrong gasket in the right box ???? “ reordering again!!!; ordrng 1 W10407212 (GASKET)
Paul T.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ00 "Checked over unit, found water filter clogged causing icemaker not to function. When bypassed all test and check ok. Advised customer of issue."
Paul T.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM04 "Checked unit found bail arm on icemaker getting stuck, adjusted arm and unit is cycling at this time.."
Jason T.
REFREIGERATOR KITCHENAID KRFC302ESS00 "Made checks” found defective gasket, Ice maker, & mullion heater, ordering parts..; ordrng 2 W10830046 (GASKET )s and 1 W10886931 (ICE MAKER ) and 1 W11177238 (MULLION HEATER )"
Sam C.
FREEZER WHIRLPOOL MRT118FFFZ01 Troubleshoot unit check temperature 2 f at freezer 39 f at fresh food section advised customer to let unit run at factory settings customer complaint because ice cream is not hard advised customer to storage in the back of freezer
Tim S.
WASHER WHIRLPOOL WFW95HEDW0 Replaced defective acu & pressure switch
Tim S.
DISHWASHER WHIRLPOOL KDTE304DSS0 Replaced defective dispenser
Tim S.
WASHER MAYTAG MHW6630HC0 Removed packing bolts
Tim S.
WASHER WHIRLPOOL WFW86HEBW0 Replaced defective moldy dispenser
Wayne D.
REFRIG/FREEZER MAYTAG MFF2055DRM00 Replaced sensor; used 1 WPW10383615 (
Damion M.
DRYER WHIRLPOOL WGD94HEXW1 "Check unit and found broken belt and pulley ,I installed new and check left unit working has design..."
Tim S.
DISHWASHER KITCHEN AID KDTM354DSS4 Replaced defective latch . Per Techline
Tim S.
WASHER WHIRLPOOL MVWP575GW0 No error codes. Leveled unit explained about loading & amount of detergent.
Arden D.
DRYER - GAS WHIRLPOOL WGD75HEFW0 "AD. Checked unit, found that odor in area is originated from fresh paint. Heat dissipating from Dryer is burning off fumes in surrounding area. Advised customer to ensure proper venting in new apartment when in use."
Lewis G.
REFRIGERATOR WHIRLPOOL n/a Customer didn’t understand the out of warranty she was told that there is a 10 year warranty I had explained that it’s only on the compressor for a sealed system job unit did not have a tag / was removed could not obtain model number and serial number unit was purchased at a retail store in Paterson and did not agree with the service call and refused to pay/ ..
Roberto C.
WASHER WHIRLPOOL WTW5610XW2 Loud on spin needs gearcase customer will go for a new washer machine
Trevor B.
MICROWAVE WHIRLPOOL KEMS308SSS00 TB- Assisted RD.
Eric P.
M/W OTR WHIRLPOOL KHMS120ESS5 "Ep-installed new magnetron and diode, tested unit. Functions as designed"
Eric P.
WASHER MAYTAG MHW3505FW1 "Ep-unit was full and stacked in closet. Took 5 attempts to remove enough water to make unit removable. Found drain basket clogged with debris, cleared and tested. Machine functions as designed"
Arden D.
REFRIGERATOR KITCHENAID KBFN402ESS01 "AD. Checked unit, spoke to tech line (SR#7724482978). Found faulty door stop and hinge Assy screw. Ordering hinge, spring and bushing.; ordrng 1 2221242 (SPRING) and 1 2316760 (BUSHING ) and 1 2316804 (SPACER) and 1 2320642 (TOP HINGE ) and 2 W10005070 (SCREW)s and 2 W10162602 (SCREW)s"
Eric P.
WASHER WHIRLPOOL WFW95HEDW0 "Ep-2nd man to CH, call being rescheduled"
Stoyan S.
DISHWASHER KITCHENAID KDTM354DSS5 S22916 code for replacement on upper rack tracks Test it all op ok
Stoyan S.
RANGE MAYTAG MGS5770ADW Ck oven during cooking some grease spills on oven bottom and catch fire Oven need new igniter bake and oven door glass Customer will decide later what to do
Stoyan S.
RANGE WHIRLPOOL KEMS308GBL0 Replace defective door latch Test it all op ok
Marc C.
OVEN WHIRLPOOL KEBS277SSS02 Installed jack probe and cavity bulb tested unit ok 2 man with matt
Stoyan S.
DOUBLE WALL OVEN KITCHEN AID KODC304EBL00 "Ck oven find it dead no power to UI Test therm fuse is bad Replace it Oven come to live but no heat Need new cut off fuse Order new Need two man on return visit ; ordrng 2 W11034459 (thrmst-fix)s, used 1 W11025102 (FUSE) from stock"
Stoyan S.
DISHWASHER MAYTAG MDB8959SFZ4 Broken tracks upper tack order new; ordrng 1 W11259785 (TRACK ) and 1 W11259786 (TRACK )
Robert D.
MICROWAVE WHIRLPOOL KEMS308SSS00 Unit has faulty appliance manager. Ordering control. Cust paid in full today. 2 men with 2 job count on return. Collected $268.08; ordrng 1 WPW10398151 (APPLIANCE MANAGER )
Keyel H.
REFRIG/FREEZER KITCHENAID KSSP48QJS00 "Leak in seal system give customer full estimate, customer want to think before repair.; ordrng 1 2002999 (TUBING ) and 1 4388575 (evaporator) and 1 W10309995 (compressor) and 1 WP2003001 (exchanger) and 1 WP2004545 (heater-pan)"
Jesse F.
REFRIGERATOR WHIRLPOOL WRS586FLDB00 "Replaced defective U.I. Concession given for part, WJTRT00AP1..."
Jesse F.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Replaced defective(open) evaporator fan motor...; used 1 WP2315539 (EVAP FAN) from stock
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRS588FIHZ00 Replaced f.f. door...
Jesse F.
REFRIG/FREEZER KITCHENAID KRFC704FPS01 Replaced freezer top drawer stop and nameplate...
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 "Found freezer door out of alignment and adjusted. O&i parts...; ordrng 1 WPW10313917 (housing) and 1 WPW10313918 (lens-light), used 2 WPM0274057 (SHIMS) from stock"
Jesse F.
REFRIGERATOR WHIRLPOOL KSSC36QTS00 "Per service pointer W10802724C, replaced main control board assembly..."
Jesse F.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Damper control noisy. O&i part...; ordrng 1 WPW10594330 (control)
Clem S.
DISHWASHER WHIRLPOOL DU1300XTVS0 "Replaced parts ,test okay"
Kenly S.
WASHER WHIRLPOOL WFW5090GW check and found that the drain pump is defective; ordrng 1 W11046209 (DRAIN PUMP)
Kenly S.
REFRIDGERATOR KITCHEN AID KBRA20EMSS parts installed the unit is working well
Eddy P.
WASHER WHIRLPOOL SG1000 Replace pressure switch hose clamp ran test unit is working fine adjusted tub springs unit spin a good
Clem S.
WASHER WHIRLPOOL WTW6700TW2 Replaced part . Unit test okay drain in wall is is overflowing . Explain to have drain clean . Unit test okay
Clem S.
STOVE WHIRLPOOL CRG7400CAW "Defective module ,order part ; ordrng 1 12001596 (spark module kit)"
Kenly S.
DISHWASHER IKEA WDT720PADM2 check and found that the drain pump was defective I replaced it using one of my stock truck; used 1 W10876537 (PUMP) from stock
Eddy P.
DRYER WHIRLPOOL WHD5090GW0 Ran test with cloths unit working ok. No issues
Kenly S.
OVEN WHIRLPOOL ISG650WS00 part installed the unit is working well
Kenly S.
REFRIGERATOR WHIRLPOOL KBRC36FKS00 check and I found that the control board is defective but it is out of control; ordrng 1 2221060 (CONTROL BOARD)
Clem S.
D/WASHER UNDCTR MAYTAG MDB4709AWW4 "Defective console ribbon,trace of burnt resistor on ECBoard and missing dispenser cap ,order parts ; ordrng 1 W10810391 (panl-cntrl) and 1 WPW10285180 (cntrl-elec) and 1 WPW1099683 (CAP )"
Kenly S.
WASHER WHIRLPOOL WFW9400VE01 "check and found that the tub is defective; ordrng 1 W10772618 (Tub, Rear (Includes Items )"
Eddy P.
WASHER WHIRLPOOL WTW4955HW1 Cold water is turned off instruct customer must have both waters fully on and mono
Jerel L.
REFRIG/FREEZER JENN AIR KSSC48QVS02 "Installed new valve, drip stopped immediately. Board not needed. Unit checked ok"
Eddy P.
DRYER WHIRLPOOL WHD5090GW0 "Need to reorder boards unit is doing the same thing as before, no response. Need 2 count. To ran various test and cycles ; ordrng 1 W10681353 (knob) and 1 W10869886 (knob) and 1 W11089031 (cntrl-elec) and 1 W11239098 (MAIN BOARD)"
Jerel L.
DRYER WHIRLPOOL WGD72HEDW0 Installed new bracket. Provided pictures of before and after repair. No damages done. Unit heats with no noise present. Unit checked ok
Eddy P.
WASHER WHIRLPOOL WTW5000DW2 Apt- 13-H. Unit needs l. new capacitor fix the old one must be replaced; ordrng 1 W11158831 (CAPCITOR)
Jerel L.
DRYER WHIRLPOOL WED5620HW0 Installed new blower and wheel. No noise found. Unit checks ok
Tyler S.
ICEMAKER KITCHENAID KUIC15NLXS0 "Found evaporator thermistor on unit is broken in half. Quoted customer $261.18. Left customer with part number, he is handy and will replace it himself. Collected $122.57 by card."
Vincent D.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Vd installed part tested unit ran to specs
Vincent D.
WASHER WHIRLPOOL WTW4816FW Vd found cause of noise is a water hammer in pipes advised cust to contact a plumber
Vincent D.
DRYER WHIRLPOOL WGD9400SU0 Vd unit needed fuse (wp3392519) 25 trip 114.95 labor 90 tax total 245.18 installed part tested unit ran to specs paid in full by cc# ; used 1 WP3392519 (FUSE) from stock
Vincent D.
RANGE KITCHENAID KGRS308BSS1 Vd tested unit found no issues at this time unit running to specs collected trip 122.57by check # 1288
Vincent D.
WASHER WHIRLPOOL WTW8500DC Vd tested unit found one code f2e1 ran test for stuck came up negative ran diag unit completed no additional codes and checked wash plate could not duplicate at this time
Eric P.
REFRIGERATOR KITCHENAID KRMF706EB01 "Ep-installed new icemaker, advised customer to discard first 3 batches of ice."
Vincent D.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Vd unit needs ice maker ( W10884390) water valve (WPW10420083) resc cust ; ordrng 1 W10884390 (ICE MAKER ) and 1 WPW10420083 (WATER VALVE )
Marc C.
DRYER MAYTAG MGD5500FW1 Installed burner valve assembly tested unit for leaks no leaks at timm of service
Marc C.
LAUNDRY WHIRLPOOL WFW75HEFW0 Tested unit found customer not using bleach dirty mold issue advise customer to use bleach on clean washer cycle at least once a month unit working as designed
Marc C.
REFRIG/FREEZER MAYTAG MSC21C6MFZ00 Installed right side fresh food door tested unit ok
Elmer A.
DRYER - GAS WHIRLPOOL WGD75HEFW0 Helper complete.
Elmer A.
WASHER WHIRLPOOL WTW8000DW5 "Recalabrate ran diagnostic operation ok,ran with load machine ok."
Elmer A.
WASHER WHIRLPOOL WTW5000DW1 Installed control checked operation ok.; used 1 W11116590 (CONTROL) from stock
Elmer A.
DRYER MAYTAG MGDX655DW2 Repaired felt checked op.ok.
Karl G.
WASHER MAYTAG MVWB880BW0 Kg 4/16 helper call complete
Elmer A.
WASHER MAYTAG MVWX655DW1 Installed belt checked operation ok.; used 1 W10006384 (BELT) from stock
Chris H.
WASHER MAYTAG MHW3505FW1 CH - assisted w/ 2man
Elmer A.
WASHER WHIRLPOOL WTW8500DC0 Damaged inlet valve.total $316.47; ordrng 1 W11165546 (VALVE)
Chris H.
OVEN JENN-AIR JJW2430DP03 "CH - verified f2e1 error - installed new user interface control, tests good"
Chris H.
DISHWASHER KITCHENAID KDPE234GPS0 "CH - unit operating normally, no functional issues found at this time"
Darren S.
ICEMAKER KITCHENAID KUIX505ESS2 As per customer.. unit not coming on .. as of now normal operation.. customer instruct..
Karl G.
REFRIGERATOR KITCHENAID KBFN502ESS02 Kg 4/16 checked unit found shut off arm not engaging properly to stop ice production. 2 ice maker have already been replaced. Spoke to Steve@Techline and advised to replaced bail arm shut off. File# 7724635253; ordrng 1 W10351019 (extension) and 1 W10889530 (arm-shut)
Chris H.
WASHER WHIRLPOOL WFW95HEDW0 "CH - customer not at home - customer called a contractor to let us in and then leave - advised that we can not perform service in house with no one on premiss, call needs to be rescheduled ; saved tckt"