Service History 168

Near Aberdeen Township, NJ 07747
Dennis B
Job Details: 01/22/2020
DRYER WHIRLPOOL WETLV27FW0 Db some felt came off of drum unit needs drum w10518375 $240 trip $117.95 labor $135 tax $34.51 total $527.46 they declined at this time bill for trip charge $126.21
Near Sayreville, NJ 08859
Dennis B
Job Details: 01/22/2020
RAN GS 30 SC KITCHEN-AID KGRS505XSS04 Db tested unit unit ran to specs could not duplicate at this time
Near New York, NY 10024
Kenly S
Job Details: 01/22/2020
RANGE KITCHEN-AID KSGG700ESS1 check and found that the control board and the spark module are defective; ordrng 1 W10860916 (SPARK MODULE ) and 1 W11034208 (CONTROL BOARD )
Near East Brunswick, NJ 08816
Dennis B
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Db tested unit unit ran to specs could not duplicate at this time all normal operation
Near New York, NY 10024
Kenly S
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL GU2500XTPS6 check and found that the pump motor and drain pump are defective; ordrng 1 W10782773 (SUMP AND MOTOR ) and 1 WP661658 (DRAIN PUMP )
Near Marlboro Township, NJ 07746
Dennis B
Job Details: 01/22/2020
DRYER MAYTAG MGDX655DW Db installed coils tested unit unit ran to specs
Near Brooklyn, NY 11219
Kage M
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF532SMHZ01 Installed and left the unit working as deigned
Near Yonkers, NY 10701
Darren S.
Job Details: 01/22/2020
MICROWAVE WHIRLPOOL WMH31017FS0 Install parts
Near Valhalla, NY 10595
Marc M
Job Details: 01/22/2020
DISHWASHER KITCHENAID KDTM704ESS2 Unit tested and checked ok spray arm not connected reconnected and tested ok unit ops well.
Near Yonkers, NY 10701
Marc M
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Unit tested and checked
Near The Bronx, NY 10463
Marc M
Job Details: 01/22/2020
WALL OVEN MAYTAG MGR8800FZ0 Unit tested and checked sensor replaced and tested ok unit ops well.
Near Harrison, NY 10604
Jerel L
Job Details: 01/22/2020
REFRIG/FREEZER WHIRLPOOL WRF560SMHV00 "Found arm broken off icemaker. Replaced icemaker. Instruct cus cannot store food in ice bin. Found food in ice bin, when door shuts, food pressing against icemaker causing arm to break off. Water not connected to ref. Cannot verify water flow into icemaker.; used 1 4317943 (ICEMAKER) from stock"
Near Queens, NY 11103
Enerve B.
Job Details: 01/22/2020
RANGE - GAS KITCHEN AID KFGG500ESS "Installled the parts listed below,tested ok."
Near Queens, NY 11105
Enerve B.
Job Details: 01/22/2020
WASHER MAYTAG MVWB765FC2 "Checked out the washer,founded the failure of the improper used,loads,causing off balance,suspension.Reinstalled the tub suspension,and cleared the rotor,tested ok on cycle fully spin."
Near Belmar, NJ 07719
Chris H.
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 "CH - found unit with stored fault codes f4e3, f1e1, f7e1. No damage to wiring harness below unit. Connections are good. No visible damage to heating element. Unit needs new control {W11087226}, sump {W11025157}; ordrng 1 W11025157 (SUMP) and 1 W11087226 (CONTROL)"
Near Brooklyn, NY 11206
Enerve B.
Job Details: 01/22/2020
WASHER MAYTAG MVWC565FW1 "Checked out the washer,founded the failure of the drain pump,improper hose installation,over suds,wrong soap.Reinstalled the drain hose,cleared the pump and recalibrated the unit,tested ok ,works as designed on full cycle."
Near Brooklyn, NY 11206
Enerve B.
Job Details: 01/22/2020
DISHWASHER KITCHENAID KDPE234GPS0 "Installed the parts listed below,tested ok."
Near Brooklyn, NY 11238
Damion M.
Job Details: 01/22/2020
LAUNDRY WHIRLPOOL WTW4815EW1 Check washer and found unit in long drain mode and drain hose kink lots of suds I repair the issue realign drain hose reset control instruct customer left unit working has design...
Near Brooklyn, NY 11238
Damion M.
Job Details: 01/22/2020
MICROWAVE WHIRLPOOL WMH31017A3 "Check unit and found broken door interlocks and blow fuse I repair the issue installed new parts and check left unit working has design.l; used 1 W10138793 (FUSE THERMAL), and 1 W11244494 (INTERLOCK) from stock"
Near Brooklyn, NY 11217
Damion M.
Job Details: 01/22/2020
DISHWASHER AMANA AGR5330BAS3 "Check range but upon arrival Im on able to verify customer complaint at this time ,check found customer concern was with the smell of the oil burning off the metal I check instruct cus left unit working has design..."
Near White Plains, NY 10603
Marc M
Job Details: 01/22/2020
RANGE WHIRLPOOL MER5775RAS Unit tested and checked infinite switch needed to complete repair.; ordrng 1 WP74004153 (LIGHT INDICATOR) and 1 WP74008940 (INFINATE SWITCH)
Near Brooklyn, NY 11210
Paul D
Job Details: 01/22/2020
DRYER MAYTAG MGD5630HW0 Installed parts unit isn’t making any noise tested ok
Near Brooklyn, NY 11210
Paul D
Job Details: 01/22/2020
MICROWAVE WHIRLPOOL AMV2307PFS Checked unit found loose wire to door switch; secured connection; retested ok
Near Monroe Township, NJ 08831
Brian H.
Job Details: 01/22/2020
WASHER WHIRLPOOL LSQ9544KQ0 Unit diagnosed working ok.
Near North Bergen, NJ 07047
Lewis G.
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced adjuster kit open and close several times unit is properly fixed unit is repaired
Near Jersey City, NJ 07306
Lewis G.
Job Details: 01/22/2020
OVEN WHIRLPOOL WFG525S0HV0 Preheated oven to 350° and bake everything is working properly I should no noise detected no defect found with unit
Near Englewood, NJ 07631
Eric S.
Job Details: 01/22/2020
WASHER MAYTAG MVWB755DW0 Found clogged valve. Replaced valve. Tested unit it works ok
Near Teaneck, NJ 07666
Eric S.
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDT970SAHB0 Found torn gasket. Replaced part
Near Hackensack, NJ 07601
Eric S.
Job Details: 01/22/2020
DRYER WHIRLPOOL LGR4634JQ1 Found a lot of lint in vent exit out side replaced coils advised customer to keep vent clean ; used 1 279834 (Coils) from stock
Near Dobbs Ferry, NY 10522
Wayne L
Job Details: 01/22/2020
WASHER MAYTAG MVWX655DW1 Check unit control board is faulty ; ordrng 1 W11116592 (CONTROL BOARD )
Near Brooklyn, NY 11230
Paul D
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL AFD2535DES Checked unit found freezer door handle came off replaced parts also need ref left side pantry end cap will order .no additional cost to customer . ; ordrng 1 W10874836 (endcap)
Near Newark, NJ 07105
Arden D.
Job Details: 01/22/2020
DISHWASHER AMANA ADB1400AGW0 "AD. Checked unit, found stuck check valve on hose. Released valve on drain hose. Unit tested ok."
Near Jersey City, NJ 07307
Lewis G.
Job Details: 01/22/2020
WASHER MAYTAG MVWC415EW2 "No warranty,....F5E1,...F0E2,...sr# 7726945312,.... diagnosing unit with tech-support it’s a lid lock assembly that is needed for this washing machine please review parts for repair customer will let us know if wants to repair or not.... searched truck and do not have any truck stock; ordrng 1 W11307244 (LID LOCK)"
Near Jersey City, NJ 07302
Lewis G.
Job Details: 01/22/2020
DRYER WHIRLPOOL WET4024HW0 "Correct address is one 2nd street,...jersey cityDiagnosing the unit heater element is not growing at all please review parts for repair,... also timer is not advancing; ordrng 1 3392519 (THERMA FUSE) and 1 3403586 (HEATER ELEMENT) and 1 W10854240 (TIMER ASSY)"
Near North Arlington, NJ 07031
Arden D.
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDT710PAHW1 "AD. Checked unit, ran diagnostics. Unit functioned within designed operation."
Near Jersey City, NJ 07302
Lewis G.
Job Details: 01/22/2020
ICE MAKER WHIRLPOOL GI15NDXZS "Diagnosing unit water not going in to the unit at all please review parts for repair please refer this back to previous technician,.... Per office do not charge diagnostic fee and trip charge; ordrng 1 WPW10217918 (INLET WATER VALVE) and 1 WPW10485962 (ICE ROOM SENSOR) and 1 WPW10489122 (RECIRCULATION PUMP)"
Near Jersey City, NJ 07302
Lewis G.
Job Details: 01/22/2020
KITCHEN WHIRLPOOL WDT720PADM3 "Authorization # S225EQ,....F7E1,....F4E3,...need 2 counts for repair,... diagnosed unit receive several era codes need a heater assembly as well please review additional parts for repair; ordrng 1 W10518394 (HEATER ASSY) and 1 W10876537 (DRAIN PUMP)"
Near Paramus, NJ 07652
Eric S.
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW4616FW2 Found enamel coming off in the basket need part 2 men 2 cc; ordrng 1 W10554251 (BASKET)
Near Paramus, NJ 07652
Eric S.
Job Details: 01/22/2020
MICROWAVE KITCHENAID KHMS2040BSS2 Found door switch not working also control not responding intermittently. Need psrts; ordrng 1 W10727360 (SWITCH ) and 1 WPW10605953 (CONTROL )
Near Glen Rock, NJ 07452
Tim S
Job Details: 01/22/2020
D/WASHER UNDCTR KITCHEN-AID KDTE334DSS0 Replaced defective motor pump & gasket
Near Monsey, NY 10952
Tim S
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW8620HW2 No error codes. Ran test 22 / ok/ Only issue is machine had to be leveled. Removed pacing bolts
Near Spring Valley, NY 10977
Tim S
Job Details: 01/22/2020
REF BOT WHIRLPOOL WRR56X18FW02 Replaced defective control box
Near Spring Valley, NY 10977
Tim S
Job Details: 01/22/2020
DRYER MAYTAG MGD6630HW0 Replaced defective control board
Near Spring Valley, NY 10977
Tim S
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Cosmetic issue/ Same as before/ Needs authorizaton to cover repair/ All 3 doors either scratched or dented When customer get authorization They will call
Near Haverstraw, NY 10927
Tim S
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Door left open . Customer will defrostImproper loading. Unit must be cleanedUnit working as designed
Near West Haverstraw, NY 10923
Tim S
Job Details: 01/22/2020
DRYER WHIRLPOOL WGD7600XW00 Replaced defective coil’s Pictures available ; used 1 279834 (Coils) from stock
Near Kiryas Joel, NY 10950
Tim S
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRS588FZDW01 Replaced defective duck bill Customer said they’ll defrost unit; used 1 W11190084 (TUBE-DRAIN) from stock
Near Clifton, NJ 07014
Elmer A.
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW6620HW0 Off balance error code ran diagnostic operation ok machine working as designed no leak detected.
Near Bloomfield, NJ 07003
Elmer A.
Job Details: 01/22/2020
DRYER AMANA NGD4655EW1 Installed thermal fuse checked operation ok.; used 1 WP3392519 (FUSE) from stock
Near Springfield Township, NJ 07081
Roberto C
Job Details: 01/22/2020
DRYER GAS WHIRLPOOL WGD92HEFW0 Replace drum run test ok
Near Woodbridge Township, NJ 07067
Roberto C
Job Details: 01/22/2020
WASHER WHIRLPOOL WTW5000DW2 Tested and found dead washer replace main control test ok
Near Bridgewater Township, NJ 08807
Roberto C
Job Details: 01/22/2020
LAUNDRY WHIRLPOOL WTW5000DW0 Replace hub and washplate s613161 test ok
Near Airmont, NY 10952
Tim S
Job Details: 01/22/2020
WASHER WHIRLPOOL WFW9400SW04 No error codes. Customer knows about extra man fee$ 95.00 + taxes . 2- counts ; ordrng 1 WPW10271606 (cntrl-elec) and 1 WPW10289387 (valve)
Near Westfield, NJ 07090
Jason T
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL JFC2290REM "JENN AIR IN WARRANTY! Replaced both defective gaskets, added shims & silicone, tested ok...; used 1 W10830046 (GASKET), 2 WP99003172 (SILICONE), and 4 WPM0274057 (SHIMS) from stock"
Near Linden, NJ 07036
Jason T
Job Details: 01/22/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 "Replaced defective water valve, tested ok...; used 1 W11043013 (VALVE) from stock"
Near Wantage, NJ 07461
Ken K
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KRFF300EWH01 "Leaking... checked unit found water line going to valve not full attached, fixed same tested ok"
Near Hamburg, NJ 07419
Ken K
Job Details: 01/22/2020
REFRIGERATOR MAYTAG MFF2258FEZ01 "Replaced control board due to unit not defrosting, refunds of 198.22 part is being covered"
Near Union Township, NJ 08867
Ken K
Job Details: 01/22/2020
REFRIG/FREEZER WHIRLPOOL WRT519SZDM05 Right rear of unit is damaged to the cabinet and plate (see picture) call tech line SR # 7726947350. Being process as unrepairable
Near Monroe, NY 10950
Tim S
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Too cold. Adjusted fresh food temp on test 7; ordrng 1 W11284721 (LITE COVER)
Near Queens, NY 11355
Kenny G
Job Details: 01/22/2020
DRYER GAS MAYTAG MGD6630HW Tested dryer found the vent is clogged. Advised customer to get vent cleared.
Near Queens, NY 11361
Kenny G
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Found water valve was off. Unit was just installed. Solved issue. Customer happy 🙂
Near Robbinsville Township, NJ 08691
Trevor B
Job Details: 01/22/2020
RANGE WHIRLPOOL KSGG700ESS1 TB- Unit has no functional issues. Customer is noticing discolored caulking on new backsplash tiles that were never cleaned up properly. Flue air venting near lower portion of backsplash has made this more noticeable. Advised customer to removed excess discolored caulking. Unit working as designed.
Near Ridgewood, NJ 07450
Stoyan S
Job Details: 01/22/2020
WALL OVEN KICTHEN AID KEMS308SSS04 Helper completed
Near Perth Amboy, NJ 08861
Jason T
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRF560SEYB05 Wrong door sent” NEED DOOR IN BLACK!!!; O-emld tckt
Near Elizabeth, NJ 07201
Jesse F
Job Details: 01/22/2020
REFRIG/FREEZER WHIRLPOOL WRF535SMBM00 "Freezer evaporator iceballing. Unit has sealed system complications. O&i parts. Pressures to be checked first to determine if inefficient compressor, restriction, or leak. 3 count...please reschedule as early as possible...give a call before arriving...; ordrng 1 978025 (valve) and 1 W10507884 (compressor)"
Near Pequannock Township, NJ 07440
Stoyan S
Job Details: 01/22/2020
DISHWASHER KITCHENAID KUDS35FXSS9 Replace broken chopper Test it all op ok; used 1 W10083957V (CHOPPER) from stock
Near Stanhope, NJ 07874
Ken K
Job Details: 01/22/2020
REFRIG/FREEZER WHIRLPOOL KSSC48QMS01 Not dispensing ice... checked unit found dispenser motor not working ordered same ; ordrng 1 WP2212363 (ICE DISPENSER MOTOR )
Near Wood-Ridge, NJ 07075
Stoyan S
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WOD51ES4EB01 Customer was cleaning and soap went down in between glass/ Door needs to be taken apart to clean/ Advised Customer to call Whirlpool for authorization
Near Paramus, NJ 07652
Stoyan S
Job Details: 01/22/2020
DISHWASHER KITCHENAID KUDS40CVSS3 Replace defective vent and cntrl board Test it all op ok
Near Queens, NY 11367
Kenny G
Job Details: 01/22/2020
DRYER WHIRLPOOL LDR3822PQ2 "Needs timer and also heater. Not advancing or heating ; ordrng 1 WP3403591 (element,heating) and 1 WP8563881 (timer)"
Near Hillsdale, NJ 07642
Stoyan S
Job Details: 01/22/2020
OVEN JENN-AIR JJW3430DS Replace defective console Test it all op ok
Near Queens, NY 11374
Kenny G
Job Details: 01/22/2020
RANGE AMANA AGG222VDW4 Gas valve is broken leaking gas also tubing. Will order and replace. ; ordrng 1 W10177392 (tubing-gas) and 1 W10177394 (regulator) and 1 WP98017171 (tubing-gas)
Near Staten Island, NY 10304
Jesse F
Job Details: 01/22/2020
REFRIG/FREEZER WHIRLPOOL WRF736SDAM12 Replaced both f.f. door gaskets...
Near Toms River, NJ 08757
Robert D
Job Details: 01/22/2020
DRYER MAYTAG MGDX655DW2 Timer has multiple spots where it stops when it should be on. Irregular sound can be heard when rotating knob. Also flame is short cycling. Unit has faulty timer and coil pack. Ordering parts. ; ordrng 1 WPW10328463 (COIL PACK) and 1 WPW10642928 (TIMER)
Near New York, NY 10128
Damian T.
Job Details: 01/22/2020
REFRIGERATOR KITCHENAID KRFC302ESS02 "Replaced electronic control unit and power board, rechecked functions and lights in unit still flickers in freezer or dimly stays on in fridge. Contacted W/P techline and issue was referred to engineering due to the unusual operation of unit. Advised client that issue is under review and will contact them as soon as engineers contact us. SR# 7726947298"
Near New York, NY 10022
Damian T.
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Client’s issue is an odour coming from unit and thinks it’s created by the fridge door. Checked unit, functions and found no functional issues. Advised client that any smell or scent being emitted from unit is created by whatever items are being stored in unit or spillage that seeped into areas that can’t be reached to clean. Client wants fridge door replaced regardless, thinking that’ll resolve issue. Advised client that doors are not replaced for that reason. Client unhappy with diagnosis."
Near Whitehouse, NJ 08889
Stan F
Job Details: 01/22/2020
WALL OVEN JENN AIR JJW2430DP01 Installed control panel tested ok.
Near Florham Park, NJ 07932
Stan F
Job Details: 01/22/2020
MICROWAVE WHIRLPOOL WMH31017FS0 Installed interlock on microwave tested ok.show 2 parts only have one installed ok.
Near Chatham Township, NJ 07928
Stan F
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Found drain hose eaten by rat replace with new drain hose ok no leaks.; used 1 8269144A (HOSE-DRAIN) from stock
Near Staten Island, NY 10306
Jesse F
Job Details: 01/22/2020
REFRIG/FREEZER KITCHEN AID KFFS20EYMS02 "Replaced dispenser water switch, facade, and shelving..."
Near Chatham, NJ 07928
Stan F
Job Details: 01/22/2020
DISHWASHER JENN-AIR JDB9800CWP2 Installed control board and control panel tested ok.
Near Union, NJ 07083
Jesse F
Job Details: 01/22/2020
REFRIG/FREEZER WHIRLPOOL WRB322DMBM00 "All operations ok, unable to verify complaint. Ice bucket full, temps ok. Customer stated freezer basket may have been put in wrong..."
Near Monroe Township, NJ 08831
Brian H.
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Use Authorization WO5I200APL1 . Replaced parts. Working ok.
Near Monroe Township, NJ 08831
Brian H.
Job Details: 01/22/2020
RANGE JENN-AIR JGRP548WP02 Replaced parts. Working ok.
Near Franklin Lakes, NJ 07417
Stoyan S
Job Details: 01/22/2020
MICROWAVE JENN AIR JMC2430DP01 Customer received wrong panel from Whirlpool Order new; ordrng 1 W11229663 (CONSOLE )
Near Toms River, NJ 08753
Robert D
Job Details: 01/22/2020
OVEN JENN-AIR JGRP436WP02 Spoke to cust over the phone since nobody answered the door. Cust is not home and will contact office to reschedule. ; saved tckt
Near Mount Olive Township, NJ 07828
Efrain R.
Job Details: 01/22/2020
COOKTOP KITCHEN AID KGCK306VSS02 Found delay of ignition due grease buid up/ cleaned all ignitiors/ tested ok
Near Hope, NJ
Efrain R.
Job Details: 01/22/2020
DISHWASHER KITCHEN AID KUDS01FLWH3 Pulled unit out and found no leakage from d/w ran couple time However visible water markings
Near Belvidere, NJ 07823
Efrain R.
Job Details: 01/22/2020
OVEN WHIRLPOOL WFG510SOHW1 Took temp reading ok advise not use foil on bottom of oven liner
Near Green Brook Township, NJ 08812
Frank G.
Job Details: 01/22/2020
WASHER WHIRLPOOL MHW8200FW0 Replaced defective dispenser motor and checked
Near Livingston, NJ 07039
Stan F
Job Details: 01/22/2020
WALL OVEN JENN AIR JJW2830DS02 Installed upper and lower blowers tested ok no noise.
Near Haworth, NJ 07641
Felipe T.
Job Details: 01/22/2020
OVEN WHIRLPOOL IBS350PXS00 Helper complete
Near Union City, NJ 07087
Felipe T.
Job Details: 01/22/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced defective upper rack adjuster kit and reset control board ; used 1 W10712395 (ADJUSTER) from stock
Near Brooklyn, NY 11209
Omar S
Job Details: 01/22/2020
WASHER MAYTAG MVWX655DW1 "Not AGT found bad Actuator,Installed new Actuator Recalibrate Washer test ok...; used 1 W10913953 (ACTUATOR) from stock"
Near New York, NY 10005
Adrian R.
Job Details: 01/22/2020
REFRIGERATOR WHIRLPOOL WRT108FZDM02 "Replace the filter drier, leave working properly."
Near Bridgewater Township, NJ 08807
Ken K
Job Details: 01/22/2020
REFRIGERATOR KITCHEN-AID KFCS22EVMS8 "Replaced dispenser switch and cover, also replaced damper control due to making noise and freezing items ; used 1 WPW10594329 (CONTROL) from stock"
Near Cliffside Park, NJ 07010
Gabino P
Job Details: 01/22/2020
REFRIG/FREEZER WHIRLPOOL KRFC300ESS01 Use ice make on 1401 ; schdld next appmnt for 1/24 FRI !
Near New York, NY 10013
Adrian R.
Job Details: 01/22/2020
WASHER WHIRLPOOL MHW4100DW0 Check and found that the washer control needed to reprogram SR# 7726949214
Near New York, NY 10014
Adrian R.
Job Details: 01/22/2020
MICROWAVE IKEA IMBS104GSS00 Replace the part leave working properly.
Near Hackettstown, NJ 07840
Efrain R.
Job Details: 01/22/2020
DISHWASHER KITCHEN AID KUDS01FLWH3 Sr7726944971 replace ui and santi diesnt lite up per tech support reorder ui and order ribbon $85.90; ordrng 1 WP8270168 (UI CONTROL ) and 1 WP8524447 (RIBBON)