Local Reviews
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Damion M.
OVEN WHIRLPOOL JGRP430WP02 Check range and found faulty display control not re; ordrng 1 WpW10145531 (CONTROL)
Jerel L.
REFRIG/FREEZER WHIRLPOOL GB9FHDXWSO4 Installed new evap fan. Instruct to allow 24 hours for proper operation. Unit checked ok
Eddy P.
DRYER WHIRLPOOL LDR3822PQ2 "Remove lint from dryer vent unit is working OK no more burning. Had a lint burning causing smoke to come out, dryer is working fine"
Jose R.
WASHER WHIRLPOOL WTW4816FW2 Faulty control electric.not turning back on unless remove from outlet..; ordrng 1 W11170319 (CONTROL ELCTRIC)
Elmer A.
WASHER MAYTAG MGDB766FW0 Installed control & thermistor checked operation ok.; used 1 WP8577274 (THERMISTOR - EXHAUST) from stock
Eddy P.
WASHER WHIRLPOOL WFW7590FW Unit is working properly. Could not find any issues. Instruct customer about cleaning and wash cycles.
Moses D.
WALL OVEN KITCHEN AID KEBS208SSS04 "Noise is from cooling fan, customer does not want to change fan at this time. Customer can try calling whirlpool to get part covered 1800-253-1301"
Kenly S.
REFRIGERATOR UNKNOWN URB551WNGZ0 "check and found that the control board and evaporator fan are defective; ordrng 1 W10757324 (EVAPORATOR FAN MOTOR ) and 1 W10786435 (Control, Electronic) and 1 W10845802 (SENSOR)"
Gerry Q.
DISHWASHER IKEA IUD8500BX1 Clean drain pump too much food residues found inside unit tested ok advised customer to clean the filter once a month
Chris H.
DRYER WHIRLPOOL WGD75HEFW0 "CH - installed new rollers, idler pully, and belt - tests good. Unit is still making slight rattling noise at drive shaft connection to blower wheel - attempted to tighten to correct. Advised customer that if noise gets any worse, motor and/or blower wheel will have to be changed but it’s not currently a functional issue. Customer paid balance of $134.77 by check# 747"
Derrell D.
WASHER MAYTAG MVWX700XL2 Found harness connector at drain hose burnt ordering lower harness for return ; ordrng 1 WPW10276397 (DRAIN PUMP ) and 1 WPW10383573 (WIRE HARNESS )
Ken K.
REFRIGERATOR JENN-AIR JFFCC72EFS02 Replaced defective ice dispenser parts due to it not shutting off
George T.
OVEN WHIRLPOOL WFG320M0BS3 Replaced weak ignitor.also cleared orifises on all the burners...test ok after repair..note..small kitchen no windows to draw out the heat from cooking..can trigger co2 detector..; used 1 12400035 (igniter) from stock
Chris H.
DRYER WHIRLPOOL WET4024HW0 "CH - installed parts, tested unit - unit is filling normally, getting hot water as designed. No leaks found. No other functional issues found at this time"
Adrian R.
D/WASHER UNDCTR MAYTAG MDB4949SHZ0 Check and found that the dishwasher need parts.Customer going to call when ready for the repair.; ordrng 1 W11133139 (CONSOLE ) and 1 W11225084 (CONTROL BOARD )
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Reattached mullion heater. Unit checked ok
Marc M.
DISHWASHER MAYTAG MDB4949SDZ0 Unit tested & checked panel removed harness melted door inner door panel removed and separated and test cleared. Odes unit working well.
Frank G.
DRYER MAYTAG MEDB835DW4 Could only verify restricted air flow error code...customer needs to call duct cleaning company in to clean out venting
Karl G.
KITCHEN WHIRLPOOL JGRP436WP02 KG 5/8 checked unit found display control flashing and turns off. Unit does not stay on or touch pad unable to activate for diagnostic test. Needs control; ordrng 1 W10888661 (cntrl-elec) and 1 WPW10145531 (cntrl-elec) and 1 WPW10464535 (cntrl-elec)
Marc M.
DISHWASHER KITCHENAID KUDS30IXSS1 Unit tested & checked prts ordered to complete repair cx reschd.; ordrng 1 W10195793 and 1 WPW10380685
Jerel L.
REF T/M 14 CFFF WHIRLPOOL n/a Found unit off. Plug was not fully inserted into outlet. Tested polarity on plug. Test ok. Instruct to allow 24 to 48 hours for proper operation.
Felipe T.
OVEN WHIRLPOOL WFG320M0BW2 "Ordered tubing and control, customer to call Whirlpool to try to get concession on the broken tubing ; ordrng 1 W11028738 (holder-orf 34.01 LF) and 1 W11050487 (holder-orf RF 46.11) and 1 W11113908 (cntrl-elec) and 1 W11162117 (HOLDER LR 46.11) and 1 W11167099 (TUBING RR 19.82) and 1 WP6610341 (module-spk)"
Matt S.
COOKTOP MAYTAG MER6600FZ1 Customer just moved in. Cooktop is working properly. Advised her to cover pot with a lid in order to boil water faster due to the design of this model. Working properly.
Paul T.
REFRIG/FREEZER WHIRLPOOL WRF757SDEH01 "Checked unit found gasket loose causing air leak into freezer and ice buildup around fan, reinstalled and adjusted gasket and door and cleared all ice buildup with steam, all test ok."
Stan F.
WALL OVEN JENN AIR JJW2430DP03 "Check history found error code F2E1 called tech line was told to check door seal ok,blower ok,to add tape near vent added more nickel plate tape to vent area told customer to try that .was told not to order part."
Damion M.
REF S/S 25 CF WHIRLPOOL n/a Check refrigerator and found broken door closer and lose screws ...; ordrng 1 WP2182179 (CLOSER) and 1 WP2188656 (CRISPY) and 2 WP489483 (SCREWS)s
Kenly S.
WASHER AMANA NTW4516FW3 "check and I found that the boar control is defective. but the last time I was here the customer had problems with water pressure; ordrng 1 W10721967 (CAM) and 1 W10846364 (HOSE, PRESSURE SWITCH) and 1 W11170317 (CONTROL BOARD )"
George T.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Ice bin located on door...must be removed and cleaned out under hot water..to make sure all gears and components rotate freely...advised customer this should be done every couple of weeks..; Job Cmpltd
Jose R.
WASHER WHIRLPOOL WTW4816FW2 Customers concern with noise coming from tub balance ring..explained this was normal..unit tested okNo leaks.
Damion M.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 Check refrigerator and found frozen water tubing to ice maker I defrost ice blockage instruct customer check left refrigerator working has design....
Elmer A.
WASHER MAYTAG MVWX655DW1 "Damaged gearcase,hub & washplate.2count; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W11035751 (gearcase)"
Tyler S.
N N KDTE704DPA0 "Installed new sump, tests good."
Edwin M.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Unit has bad water valve under sink
Jesse F.
REFRIG/FREEZER WHIRLPOOL JFFCC72EFP02 "Icemaker still not working since purchased(3/1/19). Called tech line again(SR# 7724802852). Instructed to o&i parts. 2 count. Customer unhappy with unit, will call TopLine for a resolution...; ordrng 1 W11114721 (BOARD) and 1 W11158146 (ORION BOARD) and 1 W11254959 (L/S F.F. DOOR) and 1 W11262316 (ICEMAKER ) and 1 W11330490 (U.I.)"
Eric P.
WASHER WHIRLPOOL MVWX655DW1 Ep-found and removed debris from drain pump. Ran diagnostics and calibration. Machine functions as designed
Jesse F.
REF S/S 25 CF WHIRLPOOL WRS315SNHM00 "Evaporator frosted. Put through diagnostics, heater came on. O&i part. 2 count for defrosting...; ordrng 1 W11190849 (CONTROL BOX)"
Vlad C.
WASHER WHIRLPOOL WTW5000DW1 Part inst. Inspected for proper function. Working fine now.
Tyler S.
RANGE IKEA IGS426AS2 Installed parts. Burners now light with ease and oven working. Tests good.
Felipe T.
RANGE MAYTAG MGR5751BDW Replaced defective RF igniter and cleaned burner orifices; used 1 WP74004410 (IGNITER) from stock
Adrian R.
REFRIG/FREEZER KITCHEN AID KUIC18PNZS0 Replace customer water filter. Leave working properly.
Adrian R.
DISHWASHER KITCHEN AID KUDD01DSS80 Replace the control board leave working properly.
Karl G.
DISHWASHER KITCHENAID KDFE104DSS5 KG 5/8 checked unit found no water to unit due to float switch stuck in full position. Adjusted float switch to proper position. reset control through diagnostic mode.Unit filling and operating as designed
Eric S.
REFRIGERATOR KITCHENAID KSCS23INSS02 Found ice maker not working need part; ordrng 1 2198597 (ICE MAKER )
Eric S.
REFRIG/FREEZER KITCHENAID KRFC300ESS01 Checked unit per tech support found controls not working need parts; ordrng 1 WP12729123 (HEATER ) and 1 WPW1031706 ( ONTROL) and 1 WPW10746274 (CONTROL )
Stoyan S.
RANGE WHIRLPOOL WEG745H0FS0 Replace defective panel side unable to test unit is not installed yet
Kenly S.
REFRIG/FREEZER WHIRLPOOL JBL2086HES parts installed the unit is working well
Kenly S.
REFRIGERATOR WHIRLPOOL KSF26C4XYY03 "I cracked and found that the control board and the b-metal are deffect; ordrng 1 W10861655 (HARNESS, FAN EVAPORATOR (INCLUDES No.4)) and 1 W11088499 (CNTRL-ELEC)"
Chris H.
RANGE JENN AIR JGS9900BDS "CH - unit has nonfunctional keys on user interface - can not enter diagnostics to verify any stored errors due to nonfunctioning ui. 7nit needs new console {WPW10206071}. Gave customer estimate for repair: service fee $114.95, parts $305.06, labor $90, tax $33.79, total $543.80. Customer paid service fee plus tax, $122.57 total by credit card, ref# 1566999818"
Chris H.
DISHWASHER KITCHENAID KDPE234GPS0 "CH - found unit with water supply turned off. Turned on water and ran unit - filling, circulating, and draining normally. No stored error codes. Unit tests good, no functional issues found at this time"
Tyler S.
DISHWASHER KITCHENAID KDFE304DSS1 "Installed drain pump, same issue. Called tech-line, needs control. SR#7724805542. Customer is not interested in paying for a control. Told customer office will be in touch as far as refunding portion of what she paid. Unit not fixed and customer paid in full COD."
Elmer A.
WASHER WHIRLPOOL FAV6800AWW Damaged transmission part NLA
Dennis B.
DRYER WHIRLPOOL WGD4950HW0 Db drum is chipping unit needs drum ; ordrng 1 W10899578 (drum)
Marc M.
DISHWASHER KITCHEN-AID KUDH03DTSS3 Prt installed unit tested & checked ok.
Gerry Q.
DISHWASHER KITCHEN AID KUDS01FLSS6 Unit need user interface and ribbon cable; ordrng 1 WP8270168 (cntrl-elec) and 1 WP8524447 (cable-ribn)
Jesse F.
REFRIG/FREEZER KITCHENAID KBRC36FTS00 Replaced main control board and condenser fan motor per service pointers W10802724C and R4317426...
Eddy P.
WASHER WHIRLPOOL WTW4955HW1 Washing machine needs new main control board run capacitor new motor new actuator; ordrng 1 W10832724 (drive motor) and 1 W10913953 (actuator) and 1 W11158831 (cAP) and 1 W11256105 (MAIN BOARD)
Vlad C.
WASHER MAYTAG MHWZ600TW01 Part inst. Inspected for proper function. Working fine now.
Stoyan S.
COMPACTOR WHIRLPOOL n/a Customer need to make compactor accessible for service Will call office when is ready Don’t have access to mod &ser #; saved tckt
Vlad C.
WASHER WHIRLPOOL WTW4616FW2 Part inst. Inspected for proper function. Working fine now.; used 1 4210460 (BLUE LOCTITE) from stock
Vlad C.
WASHER WHIRLPOOL WTW4915EW2 Repaired/Secured drain pump. Inspected for proper function. Working fine now.
Vlad C.
WASHER WHIRLPOOL WTW4616FW2 Apt. # 8M. Repaired/Secured water valve assy. Inspected for proper function. Working fine now.
Stoyan S.
DISHWASHER WHIRLPOOL KUDS01DJSS0 Upper spray arm fall off and motor noisy Order new; ordrng 1 8193504 (arm-spray) and 1 W10782773 (pump&motor)
Vlad C.
LAUNDRY WHIRLPOOL WTW4616FW2 Reset main control board. retested and Inspected for proper function. Working fine now. Must install unit based on manual...; Job Cmpltd
Stoyan S.
RANGE - ELECTRIC JENN-AIR JES9750CAS02 Cntrl panel not responding Order new ; ordrng 1 W10314422 (panl-cntrl)
Vlad C.
LAUNDRY MAYTAG MVWB765FC2 Reset main control board. Inspected for proper function. Working fine now. ; Job Cmpltd
Derrell D.
DRYER WHIRLPOOL WGD5620HW0 Installed gas inlet thermistor test unit working properly
Gerry Q.
DISHWASHER WHIRLPOOL JDB3600AWP5 Broken drain pump tech replaced drain pump tested ok; used 1 W10348269 (PUMP-DRAIN) from stock
Eric S.
WASHER MAYTAG MVWC565FW1 Checked unit. Reset contro and tested unit no codes ran diagnostic advised customer on operation
Eric S.
REFRIG/FREEZER KITCHEN AID KRFF507ESS01 Installed parts
George T.
RANGE WHIRLPOOL WEG515S0FS2 Part needed..found busted up.; ordrng 1 W10310922 (trim-vent)
Jason T.
REFRIG/FREEZER WHIRLPOOL WRF555SDFZ08 "5/9/19 8:28: JT rspndd 5/8 WED, Replaced defective freezer door,left unit working as designed"
Gerry Q.
RANGE JENN-AIR JDS1750ES1 Control electronics replaced tested ok
Gerry Q.
RANGE KITCHENAID KDRS467VSS05 Unit door hinges ok tech instructed customer how to removed door hinges tested unit ok cooktop burner tested ok
Marc M.
KITCHEN KITCHENAID KDRS467VSS05 Prt installed & tested ok cx inspected panel before repair.approved of replacement.
Vincent D.
DRYER AMANA NED4655EW1 Vd found venting issue advised cust to contact a vent cleaning comp
Michael I.
DRYER WHIRLPOOL WGD4890XQ1 Replaced motor blower timer. Check ok.
Arden D.
DRYER WHIRLPOOL MLG2000AWW "AD. Checked unit, found faulty valve and coil. Ordering parts.; ordrng 1 279834 (COIL KIT ) and 1 WP306176 (VALVE )"
Frank G.
DRYER WHIRLPOOL WED7590FW1 Unit is functioning properly...spoke with Tech-Line and went over error codes and unit operation....both agreeing that either the lint filter is not being cleaned after every load or the machine is being overloaded...also clothing type could be an issue on sensor cycle...
Michael I.
WASHER WHIRLPOOL WTW4816FW2 Replaced valve check ok
Arden D.
REFRIGERATOR KITCHENAID KSSC48FMS02 "AD. Checked unit, found faulty compressor, evaporator, heat pan and condenser. Ordering parts.; ordrng 1 W10528578 (PROCESS TUBE ) and 1 W10629033 (INVERTER ) and 1 W10841139 (COMPRESSOR ) and 1 WP2306094 (EVAPORATOR ) and 1 WP2316878 (HEAT PAN ) and 1 WPW10143759 (DRIER )"
Matt S.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Unit is cooling in both compartments. Complaint s food in freezer getting freezer burn. Settings are on recommended and no door gasket seal issue. Spoke with techline SR#7724802006. nice insulated air tight containers also to place the containers and bags in the sink almost fully submerged and finish sealing it before fully submerging it to create a vacuum like seal. Also if items are not moved into the fridge as quickly as possible after shopping they will develop moisture in the packaging which will turn into freezer burn as condensation builds up inside the package. Rc food temp is 37.7-38.1 and fc food temp is 7.7 cooling properly.
Brian H.
DRYER WHIRLPOOL WGD8000DW3 Replaced parts. Working ok
Stoyan S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Clean broken glass from drain pump Test it all op ok
Stoyan S.
KITCHEN WHIRLPOOL WDT970SAHB0 Clean drain house under sink Test it all op ok
Ken K.
REFRIGERATOR KITCHENAID KFIV29PCMS03 "Noise checked unit ice build up on FC evaporator, ran diagnostics defrost t-stat not working, ordered part; ordrng 1 W11189618 (WIRE HARNESS)"
Ken K.
REFRIG/FREEZER JENN-AIR JFFCC72EFP02 "Checked unit not dispensing water all the time due to high water pressure,ordered pressure reducer; ordrng 1 8003RP (WATER LINE) and 1 8212547RP (WATER LINE) and 1 W10786952 (VALVE)"
Felipe T.
DISHWASHER WHIRLPOOL WDF760SADT2 Reset control board
Michael I.
WASHER WHIRLPOOL WFW9550WW10 Removed debris from pump. Drains ok.
Eric P.
WASHER MAYTAG MVWC555DW0 Ep-found pulley nut loose allowing pulley to skip. Tightened and tested agitate cycle. Functions as designed
Kenly S.
WASHER WHIRLPOOL WET4027HW0 "Checked and found that the door lock is defective ; ordrng 1 W10837741 (STRIKE, LID LOCK (WHITE)) and 1 W11176112 (LATCH, LID LOCK ASSEMBLY )"
Eric P.
DISHWASHER WHIRLPOOL WDT720PADM2 "Ep-found loose connection in junction box, repaired and unit powered up. Ran diagnostics-no error codes. Functions as designed"
Ken K.
REFRIG/FREEZER KITCHEN AID KRSC500ESS00 Replaced Defect FC door
George T.
RANGE - GAS JENN AIR JGS8860BDP18 New control was installed..it did respond as soon as probe was installed..left my number with customer to let me know what happens the next time she cooks something.
Kenny G.
REFRIG/FREEZER WHIRLPOOL KRFC302ESS00 Corrected freezer door not closing properly. Also need to order water filter cap is broken. Will order. ; ordrng 1 WP67006331 (cover-filt)
Vincent D.
DRYER MAYTAG MGD6630HC0 Vd installed part tested unit ran to specs
Kenly S.
DISHWASHER WHIRLPOOL WDF518SAFM00 check and I did not find anything defective I put the unit to work and did it well
Vincent D.
DRYER WHIRLPOOL WGD85HEFW0 Vd cust has gas leak inside drum unit needs gas burner (280119) resc cust ; ordrng 1 280119 (gas burner)
Kyron G.
DISHWASHER KITCHENAID KDTE334GPS0 "Installed and replaced parts (control and control panel). Ran unit through test mode. Unit checks ok. Faulty parts, were not responsive. If problems continue advised customer to have electrician check power supply."
Darren S.
WASHER WHIRLPOOL WTW4616FW2 As per customer.. nothing wrong with machine .. cancel
Darren S.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Unit in defrost ... compressor and fans came on ... no irregular noises at this time ... customer instruct.. normal operation
Jose R.
DRYER MAYTAG MEDX655DW1 Push to start switch locking tabs broken..; ordrng 1 WPW10563095 (relay-pts)
Darren S.
WASHER MAYTAG MVWC565FW1 Found unit not coming on ... unplug all connections on board .. power indicator light came on ... ran diagnostics ... no error codes... calibrate unit ... 110volts to board .. .. machine ok
Arden D.
DRYER WHIRLPOOL WGD49STBW "AD. Checked unit, found faulty thermal fuse. Replaced defective fuse, unit tested ok.; used 1 WP3392519 (FUSE) from stock"
Arden D.
WASHER MAYTAG MVWC565FW1 "AD. Checked unit, recalibrated and ran diagnostics. Unit functioned within designed operation. Advised customer on load and cycle selection. Unit ok."
Michael I.
DRYER WHIRLPOOL WGD85HEFW1 Replaced motor blower idler.
Marc M.
DISHWASHER KITCHENAID KDTM354DSS0 Unit tested & checked motor needed to complete repair do not order motor cx is undecided may call back may not unsure. Declined estimate. Unit cosmetic issues also see pics..
Jose R.
WASHER WHIRLPOOL WTW5000DW0 Faulty drain pump; ordrng 1 WPW10581874 (pump-water)
Adrian R.
REFRIGERATOR WHIRLPOOL KRFF300ESS Install parts leave working properly.
Adrian R.
DRYER WHIRLPOOL LDR3822PQ2 Check and found that the dryer vent hose need to replace it’s bent and causing the hot air not to go through properly. Customer going to replace the plastic hose to silver type which is the correct one to use.
Michael I.
WASHER WHIRLPOOL WET4024EW0 Replaced pump and tiner check ok
Stan F.
DISHWASHER MAYTAG MDB4949SDZ0 Customer said not cleaning will need wash motor and board.; ordrng 1 W10906430 (CONTROL BOARD) and 1 WPW10591570 (WASH MOTOR)
Ken K.
REFRIG/FREEZER KITCHEN-AID KSSO42FMX02 "Not cooling enough. Checked unit was low on Freon, found the Schrader valve to be loose on the dryer, refill unit"
Ken K.
REFRIGERATOR JENN AIR JF42NXDE01 "Not making ice checked unit found cube stuck in maker, reinstalled IM arm tested ok"
Kenly S.
WASHER WHIRLPOOL WFC7500VW2 parts installed the unit is working well
Aris S.
REFRIGERATOR KITCHENAID KBFS20EVMS11 Clean up the drain line. & install a new drain tube.; used 1 W10619951 (grommet) from stock
Aris S.
WASHER WHIRLPOOL WFW8540FW1 "Install console, only, test it is working good"
Edwin M.
REF T/M 10 CF WHIRLPOOL n/a Found loose door gasket and raised leveling legs
Kenny G.
RANGE KITCHENAID KSGB900ESS0 Installed fan blower and completed repair. Tested ok.
Vincent D.
WASHER WHIRLPOOL WTW4800BQ0 Vd tested unit found no issues at with unit advised cust the house drain is clogged and they need to contact a plumber
Eddy P.
WSH FRT/LOAD WHIRLPOOL n/a Unit completely with roaches. Need pump a main board U.I. Pressure sensor ; ordrng 1 W11031829 (cntrl-elec) and 1 W11044558 (hose) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water) and 1 WPW10750475 (panel-cntl)
Jerel L.
REFRIG/FREEZER MAYTAG MBR2258XES4 Removed clog from nipple in back of unit. Cleared icebuild in evap drip pan. Unit checked ok
Elmer A.
LAUNDRY WHIRLPOOL WFW70HEBW1 Installed latch checked operation ok.
Moses D.
DISHWASHER WHIRLPOOL WDF520PADM5 "Made checks found outlet that dishwasher is plugged into has connection issue and losses power when moved, advised customer to get electrician to fix outlet issue. Unit tested ok"
Clayton G.
REFRIG/FREEZER WHIRLPOOL JS48PPDUDB00 WPW10205979 ice motor 44.37$Unit needs ice door motor. Condenser fan and main control. 3 CT’s.WP2188874 $118.74W10789107 $ 314.00standard labor 01211500 ; ordrng 1 W10789107 (cntrl-elec) and 1 WP2188874 (condenser fan motor) and 1 WPW10205979 (motor)
Clayton G.
WASHER MAYTAG MHWE201YW00 Unit needs fill valve and 2men 2ct.Cg +FGWPW10212598WPW10212596; ordrng 1 WPW10212596 (valve) and 1 WPW10212598 (valve)
Felipe T.
RAN EL 20 CV/CC AMANA n/a Ordered coil and switch ; ordrng 1 W11255552 (COIL) and 1 WPW10179654 (switch-inf)
Stan F.
DISHWASHER KITCHENAID KDFE104DSS3 Ran test getting error code 7-1 heater not coming on reset control board.found inside of filter pop up causing lower SPRAYARM not to turn.; ordrng 1 W10872845 (FILTER )
Stan F.
DISHWASHER WHIRLPOOL WDT720PADM2 Getting F2 E2 error code will need control panel.; ordrng 1 W10815487 (CONTROL PANEL )
Tyler S.
DRYER MAYTAG MGD6000AW1 "Drum felt rolled over causing loud noise and drum not to tumble properly. Repaired issue, tests good."
Dennis B.
MICROWAVE KITCHENAID KBHS179BSS01 db called into tech line unit says it started to cook no sounds and timer not counting down they advise ui and control to be replaced not communicating to each other ui is nla Sr#7724800446
Stan F.
DISHWASHER KITCHENAID KDTM354DSS5 Found dishwasher in control lock mode showed customer on how to unlock it ok.
Moses D.
RANGE WHIRLPOOL WFG515S0ES1 Made checks front burners not always lighting properly. Ordering caps; ordrng 1 W10881749 (CAP BURNER)
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 Found air gap in gasket. Heat treated gasket. Gap is gone. Unit checked ok
Elmer A.
WASHER WHIRLPOOL WTW4815EW1 Ran diagnostic operation ok.
Elmer A.
WASHER WHIRLPOOL WTW57ESVW1 Repaired spring checked operation ok.
Aris S.
RANGE WHIRLPOOL WFG320M0BS3 Broken glasses ; ordrng 1 W11176456 (GLASS DOOR) and 1 WPW10481433 (NAMEPLATE)
Jesse F.
REFRIGERATOR JENN AIR JFC2290REM00 Customer had water supply to unit turned off and advised...
Matt S.
WALL OVEN JENN AIR JJW3830WS02 New control panel installed. Working properly.
Dennis B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Db no leaks detected at this time no faults found tested running to specs could not duplicate at this time
Dennis B.
WASHER MAYTAG MVWX655DW1 Db customer never followed tech line advised for a dedicated line to be put in they advise no work to be done in till customer has electrical work done be certified electrician customer was told all this in February as well last time out Trade care sr#7724787080. Tech line Sr#7724267447
Eddy P.
WASHER WHIRLPOOL WTW5000DW2 Recalibrated unit; retested cycles; now washer operating as designed; test unit is working fine. Unit was stuck on drain; Job Cmpltd
Clayton G.
REFRIGERATOR WHIRLPOOL MFI2269VEM8 Replaced control. Unit tests ok. Program 1720standard labor 0<300
Paul T.
RAN GS 30 SC KITCHEN-AID KGRS505XSS04 "Checked unit, found 2 valves completely stuck and others hard to turn will need manifold.; ordrng 1 WPW10204705 (MANIFOLD )"
Clayton G.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Ice maker was in the off position. Turn icemaker on. Unit tests ok.
Clayton G.
DRYER WHIRLPOOL NED4655EW1 Unit not safely accessible due to vent.. Advised customer make unit accessible and we will repair
Matt S.
WASHER MAYTAG MVWB835DW4 Lng fill code. Faulty cold side inlet valve. Order W11165546; ordrng 1 W11165546 (valve)
Darren S.
WASHER MAYTAG MHW5500FW0 Found touch pad not working properly ... error codes F8e1 ..f3e1 .. ran diagnostics ... touch pad wont stay on ; ordrng 1 W10911044 (UI)
Darren S.
WASHER MAYTAG MVWC200BW1 Found temp switch broken; ordrng 1 W10285512 (TEMP CONTROL ) and 1 W10562155 (KNOB)
Dennis B.
REFRIGERATOR WHIRLPOOL GX5FHDXVY05 Db fc evap fan is dead unit needs following parts ; ordrng 1 WP2169142 (evaporator fan blade) and 1 WPW10128551 (evaporator fan motor)
Stan F.
DISHWASHER KITCHENAID KUDE20IXWH4 "Found control board caught fire shorted out / will need control board ,panel,and wire harness wire harness NLA called safety department whirlpool cover trip charge file # KK6QNK6WL1"
Dennis B.
WASHER AMANA NTW4516FW2 Db unit needs control has power no operation ; ordrng 1 W11170317 (CONTROL )
Derrell D.
DRYER WHIRLPOOL MDG8757AWW Found worn pulley bearing replace test unit working properly ; used 1 WP6-3700340 (BEARING) from stock
Karl G.
REFRIG/FREEZER WHIRLPOOL KRFC300ESS01 KG 5/8 replaced freezer door rails and bracket. Door still opens same as before spoke to Bruce@techline and he states door is designed to opened with left side slightly easier than right side. Freezer was frosting over. Removed frost build up and seal liner with RTV as recommended by techline. Documented service SR# 7724804726
Karl G.
REFRIGERATOR WHIRLPOOL WRT541SZDZ00 KG 5/8 checked unit found fresh food door discolored and does not come off. Needs new refrigerator door. Under 30 days cosmetic warranty ; ordrng 1 LW10856289 (dor-fip)
Matt S.
OVEN WHIRLPOOL GBD307PDT09 "Cannot duplicate the issue at this time. The customer stated after putting your food in the oven after a while she did not realize she and I actually turned on the self clean instead of using big function. She said she canceled the self clean the door then unlocked and then she started it back up again and bake mode but after a few minutes the door locked itself again. I advised her either one or two things may have happened she may have actually started this so clean over again, or the oven felt that it was still too hot and relock the door in order to cool down 9 mile. Working properly at this time"
Aris S.
MICROWAVE WHIRLPOOL WMH78019HZ0 "Check unit is working normal, problem is on the outlet."
Chris H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "CH - no stored error codes. Went over use of rinse aid and running hot water before starting machine with customer. no functional issues found at this time, unit tests good"
Matt S.
REFRIGERATOR WHIRLPOOL KRFC604FSS00 New control and ff evap cover installed. Allow 12-24hrs for normal temps.
Marc M.
RANGE WHIRLPOOL WFE525S0HZ0 Prt installed unit tested an.d checked
Eric S.
REFRIG/FREEZER WHIRLPOOL WRF555SDFZ06 Installed parts
Dennis B.
DRYER MAYTAG MGDC200XW2 Db coil pack was bad installed part tested unit unit ran to specs
Eric S.
DRYER WHIRLPOOL WED49STBW1 Checked unit working as designed
Paul T.
OVEN WHIRLPOOL WEG745H0FS0 "Installed parts on unit, all test and check ok"
Paul T.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Confirmed warranty with tina in office and found in warranty, found icemaker fell off wall and disconnected, reinstalled icemaker and reconnected and unit started to cycle and brought in water, all test ok at this time."
Darren S.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Found lower ice maker stuck ... remove ice from fingers .. ice maker advanced ... customer instruct to clean condenser...machine ok
Matt S.
DRYER WHIRLPOOL WED4815EW Drum temp reaches 192. When the element shuts off the temp is dropping very slowly. Customer has not had vent system cleaned in 5 years. Advised to have vent cleaning service done on roof mounted vent and the ductwork.
Darren S.
ICE MAKER KITCHEN AID KUIX505ESS2 Install parts
Tim S.
REFRIG/FREEZER KITCHENAID KRFC300ESS01 Removed paper tape to unit from delivery & adjusted power cord to remove noise
Kenny G.
REF T/M 21 CFFF WHIRLPOOL n/a Inspected unit. Found unit working as designed. Educated customer on yearly fridge maintenance
Karl G.
WASHER MAYTAG MHW8200FW0 "KG 5/8 checked unit found dispenser front cover off from dispenser, unable to open dispenser without front cover. Removed dispenser with pliers and repaired dispenser front panel. Fastened to proper position. Unit operating properly"
Karl G.
REFRIGERATOR MAYTAG MRT118FFFH04 KG 5/8. Checked refrigerator upon arrival it was in defrost cycle. found temp in freezer at 16 F during defrost cycle. Advised customer temp fluctuations is normal in unit depending on what part of cooling cycling it is on and during defrost cycle temp can read as high as 20 F. Fresh food temp was read 40 during defrost. Unit operating as designed
Trevor B.
DISHWASHER KITCHEN AID KUDS30IXSSA TB- Installed new dishwasher tub and frame. Tests good.
Derrell D.
DRYER WHIRLPOOL WGD95HEDW1 "Found roller support and pulley worn. Replace test unit working properly ; used 1 279640 (idler pulley), and 1 WPW10314173 (ROLLERS) from stock"
Tim S.
REFRIGERATOR KITCHENAID KSSC42QMS01 Installed customers filter in properly. Cleared frozen fillTube with steamer. Allow 24 hours.Paid Amex 191.87. 209684
Tim S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced defective motor pump ; used 1 W11085683 (PUMMP & MOTOR) from stock
Vincent D.
WASHER WHIRLPOOL MVWC415EW1 Vd unit needs latch (W10838613) 85 trip 114.95 labor 90 tax total 309.16 cust declined paid trip 122.57 by cc ; used 1 W10838613 (LATCH) from stock
Derrell D.
WASHER MAYTAG MVWX655DW1 Long fill error code found drain hose laying on the floor raised up test unit working properly
Vincent D.
WASHER MAYTAG MHW6630HC0 Vd found unit with a long fill code cleared and reset control tested unit ran to specs
Vincent D.
WASHER WHIRLPOOL WFW85HEFW1 Vd found fill tube to bellow loose allowing water to leak out reattached fully tested unit ran to specs
Dennis B.
WASHER MAYTAG MVWX655DW1 Db customer never followed tech line advised for a dedicated line to be put in they advise no work to be done in till customer has electrical work done be certified electrician customer was told all this in February as well last time out Trade care sr#7724787080. Tech line Sr#7724267447
Tim S.
WALL OVEN COMBO KITCHEN-AID KOCE500ESS00 Adjusted hinge door stops
Brian H.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Ref door (RH) warped. Replace doorDoor W11104476UI W11043015Cover W10299897Extra time needed on return; ordrng 1 W10299897 (COVER) and 1 W11043015 (UI) and 1 W11104476 (LH DOOR (BLACK STAINLESS))
Karl G.
REFRIG/FREEZER WHIRLPOOL WRF560SMHZ00 "KG 5/7 checked unit found evaporator completely frozen with ice, unit is not going into defrost cycle. Defrosted ice build up. Unit needs new control and thermistor ; ordrng 1 W11035836 (cntrl-elec) and 1 WPW10383615 (thermistor)"
Karl G.
REFRIGERATOR WHIRLPOOL JS42PPDUDE00 KG 5/7 removed bottom cover. Found water line running into freezer door broken causing unit to leak. Repaired fill tubing. Unit operating as designed
Karl G.
REFRIG/FREEZER KITCHEN AID KSSC48QTS00 "KG 5/7 installed dispenser motor. Checked unit through dispensing, ice cubes and crush dispensing properly. Unit operating as designed"
Marc C.
OVEN WHIRLPOOL KEBS277SSS02 Intermittent issue with meat probe Jack call tech line file number 772-478-6963 talk to Joel advise me to replace main harness need to man on return 3CC on return; ordrng 1 8304051 (harns-wire) and 1 W10171563 (harns-wire) and 1 WPW10119142 (cntrl-elec)
Elmer A.
WASHER WHIRLPOOL NTW4516FW2 Installed control checked operation ok.
Elmer A.
WASHER WHIRLPOOL WTW5000DW1 Installed drain pump checked operation ok.; used 1 W10876600 (PUMP) from stock
Damion M.
REFRIGERATOR IKEA IX5BBEXDS00 Check reffrigerator and found faulty evaporator fan motor and blade broken ...; ordrng 1 WP2163777 (FAN BLADE) and 1 WPW10464673 (FAN MOTOR)
Elmer A.
WASHER MAYTAG MVWB766FW1 "Sr# 7724788617 called WP. Ran diagnostic operation ok,no error codes machine working as designed."
Elmer A.
DRYER WHIRLPOOL WED6620HW0 "Damaged motor,blower wheel & housing vibration,customer does not want to repair will contact store for replacement if call back order w11086656 motor, wp697772 blower wheel & wpw10211911 housing."
Elmer A.
WASHER MAYTAG MAH9700AWW "Damaged control part temporary out of stock ,customer does not want to repair at this time."
Damion M.
D/WASHER UNDCTR WHIRLPOOL WDF520PADM7 Check unit and found faulty soap dispense not releasing pls order thank unit....; ordrng 1 W10906426 (CONTROL) and 1 WPW10671905 (DISPENSE)
Elmer A.
WASHER MAYTAG WFW97HEXW2 Installed MCU checked operation ok.; used 1 WPW10374126 (CONTROL ) from stock
Elmer A.
WASHER WHIRLPOOL WTW4850HW1 "5/7/19 14:37: EA there 5/7 TUE, 13:56 to 14:33,Checekd unit. Leveled legs no more rattling. ."
Damion M.
WASHER WHIRLPOOL WTW4816FW2 Check unit
Damion M.
DISHWASHER MAYTAG MDB4949DZ0 Check dish washer and found unit over flowing with water after clearing water and reinstalled drain hose I found water from the backing into dishwasher I instruct customer she needs plumber..
Eric S.
RANGE KITCHEN AID KSGG700ESS1 Installed parts need panel and bezels ; ordrng 1 W10814133 (BEZEL KIT) and 1 W11029431
Damion M.
DISHWASHER KITCHENAID KDTE204EPA4 Check unit and found faulty sump & motor I installed ew motor and check left unit working has design...
Eric S.
REFRIG/FREEZER WHIRLPOOL WRF555SDFZ08 Door came in damaged ; saved tckt