Great service, Thanks!
Diane - East Brunswick, NJ
Service was great!
Rosaria - Brick, NJ
Tyler was very helpful and takes the time to answer all my questions. He even adds information.
Marlyn - New Rochelle, NY
Trevor did ma great job.
Oscar - Upper Freehold, NJ
Very helpful! Great service!
Deena - East Hanover, NJ
Elmer was very kind and helpful.
Ladio - Union City, NJ
Thanks very much for repear very nice of you thanks .
Anna - Middletown, NJ
Thanks for great service
Jacob - Queens, NY
Very satisfied with the service and advice.
Ilona - South Amboy, NJ
Yes - Middletown, NJ
Sanguinetti - Sparta Township, NJ
Petrina - Bethpage, NY
Water hose leak was repaired. Had no idea or knowledge that the entire hose would not be replaced. Very polite serviceman
Erik - Eatontown, NJ
Your company is very communicative and your service windows are much more handleable than most companies. Your service tech was very friendly, personable and knowledgeable. The only suggestion I would make, is that when you receive an order for a possible Functional Failure (as mine was), that your service tech is scheduled enough time to automatically run a Diagnostic on the appliance, not just turn on the machine and see that it is initially working. Especially, when the Washer Motor error code was flashing. The machine was failing about 45 min-1 hour in. No Diagnostic was run and I did have to have a tech return 2 days later. When I called to rescheduled I, clearly, requested they spend additional time (my request was honored) and a Diagnostic was run, at this visit. The result? It was found that two main components of the appliance were defunct.
Excellent service, Friendly and knowledgeable technician
Neggia - Fair Lawn, NJ
Quick an easy
Dallas - Millstone, NJ
5 stars for Jose Rodriguez ONLY. HE WAS EXCELLENT
Sally - Stroudsburg, PA
My experience with Jose was perfect. My experience with the company was NOT. I gave the problem with the error code so they could order part & ignored me completely. Ignored my request for first appointment. Horrible company service. Jose was perfect so there is NO reflection on him whatsoever. I repeatedly requested to order part & was totally ignored by the company. Very disappointed with the company. Jose's service was excellent...
VERY GOOD SERVICE
Barbara - Ocean Township, NJ
All the work was done fast and accurate and the repair men were on time.
Suhail - Wayne, NJ
The serviceman Jerry was great
Arlene - Chatham, NJ
Fast prompt and professional
Adriane - Clark, NJ
Moses was very professional and just an gave amazing service.
polite knowledgeable and very helpful with misc questions
Carolyn - New York, NY
all of the above
Good customer service
James - Ocean Township, NJ
They came when they said they would and got the work done in a snap!
Jerry - Queens, NY
Bill - The Bronx, NY
Jerel sets the bar when it comes to excellent quality and service. Give that man a raise.
Jamie - Kinnelon, NJ
Dan Marc was easy to work with and the service technicians were on time and spent plenty of time explaining everything to me. I was well informed thanks to them. They trouble shooted before charging me for parts and services. They really cared and and valued their customers.
Excellent and friendly service
Josh - Larchmont, NY
Louis - Staten Island, NY
Great experience technician
Lazer - Jersey City, NJ
Nice guy came
Nothing was done
Clarissa - Woodcliff Lake, NJ
No work was done. The service man who came out spend 10min max saying he didn't have the part to fix the hood and just released the screws of our microwave/oven which is still hanging out of the wall. My husband and I came back early from our vacation for this and were severlly disappointed with what occured. There was so many phone calls about this appointment and nothing was done. We were told we will have to reschedule. This is dangerous that our microwave and oven are hanging out of the wall. This needs to be addressed and fixed ASAP. Please call 551-486-3065.
Whirl pool washer
Barbara - Freehold, NJ
"Poor service Be wary"
Amanda - Newton, NJ
Before we called for service we provided the make and model numbers for our wall oven. Also advised them that it was an electrical problem in advance. Repairman showed up said it was blown fuses, but he didn't have any in his van. They new the problem in advance, and had all the model information well in advance, to show up without fuses is irresponsible. So they show up a week later. I was in the house and the door bell never rang, but when my wife returned from the store, she found the repairman in our garage???? The cost to replace two fuses was almost equal buying a new oven.
Josh - Manalapan Township, NJ
Ketan - North Bergen, NJ
replaced the left hand side door of refrigerator as the ice was not coming out properly. Did a good job!!
Noa - Tenafly, NJ
Always a pleasure to work with. Everyone from staff on the phone to the actual tech is always kind, professional, & efficient.
Andie - Freehold, NJ
Rudolph - The Bronx, NY
Tech was courteous and knowledgeable.
Danielle - Toms River, NJ
Amazing & Thorough Service!
Jessenia - New York, NY
Edwin was completely amazing. Very detailed and competent at his job. Made sure my husband understood every detail of what the problem was and the resolution needed to fix my issue. Even though my washing machine could not be saved, I appreciate the great service given to us.
Great service from Lewis G. Targeted the problem very quickly, fixed it and was VERY FRIENDLY, I appreciate that .
Cheryl - Little Falls, NJ
The visit felt like Lewis was an old friend.
ANTHONY - Manasquan, NJ
great service from a knowledgeable tech
Elaine - Hamilton Township, NJ
Prompt, efficient, knowledgeable!
Good Service, took too long
Raj - Edison, NJ
It took too long to get the parts. We had no washer for more than 2 weeks. this is not good the technician Robert was professional, knowledgeable and good.
Walter - Woodland Park, NJ
Ajd - Jersey City, NJ
Excellent, prompt service
Jane - Millburn, NJ
Jesse arrived at exactly the appointment time (even a bit early), and called first. He was helpful, courteous and professional.
Very respectful tech
Anthony - Mahwah, NJ
Richard/ - Jackson Township, PA
Wonderful service- knowledgeable, informative and helpful to explain the washing machine issue
Ken - Hillsdale, NJ
Salvatrice - Queens, NY
Donna - Kearny, NJ
Mary - Elmwood Park, NJ
Elmer was considerate to call before he got to my house so that I could leave work to get home. Elmer knew immediately what the problem was, ordered the parts and fixed my washer in less than a week.
good Service, bad stove top!
Timothy - Belleville, NJ
Very Nice job and clean! thank you!
Elaine - Holmdel, NJ
The applicance specialitst that serviced my refrigerator was very nice, efficient and prompt
Julianne - Neptune City, NJ
Dana - Chatham, NJ
Karl was nice, patient, responsive and quick. He was the best part about the service.
Maria - Brielle, NJ
Great service,Punctual, knowledgeable of the appliance , professional technician .
Josh - Highland Park, NJ
Maria - Paramus, NJ
Very good experience
Ellen - Paramus, NJ
E - Montclair, NJ
MrTikas was to the point and polite
Victor - Queens, NY
He could not do anything to improve the problem of dishwasher not drying as it should be.
Eddy - New York, NY
Kim - East Orange, NJ
It was very good and I will give him a 10
Eva - Roseland, NJ
Gerry was absolutely terrific! He was careful, thoughtful, timely and very helpful. Also,a very nice gentleman.
Great Job, The Sreviceman knew his job. The Wheel was frozen, spent time doing it the right way
Diane - Matawan, NJ
Charles - Boonton, NJ
Technician was great and very informative.
Washer and dryer repair
Linda - Westfield, NJ
Top rate service. Knowledgeable repair person.
Patrick - Pompton Lakes, NJ
Hillel - Queens, NY
Dan - Ocean Township, NJ
Carmen - Totowa, NJ
Jennifer - North Plainfield, NJ
Great service and Carl was on time and did a wonderful job
Larry - New York, NY
Mor - Closter, NJ
Was very pleasant and nice
Rocco - New York, NY
Fine but annoyed with dishwasher manufacturer. All I had to do is hold the button until the light went out. The service from you was fine unlocked on two minutes
great service,nice guy
Michele - Cedar Grove, NJ
man was on time,fixed range.came next day after my call
Virginia - New Rochelle, NY
very helpful knowledgeable and courteous technician
Geralyn - Beach Haven, NJ
Very professional courteous and helpful
Great service men
Laura - Toms River, NJ
Informative, considerate, neat
Frank - Belmar, NJ
On time, efficient and professional
Philip - River Vale, NJ
Very professional, knowledgeable.
Excellent customer service!
Cesar - Queens, NY
They worked quickly and attended to my problem in a timely manner.
Robin - Scotch Plains, NJ
It was a positive experience, as the rep was competent in diagnosing problem. The remedy was quick and easy.
Post Warranty Repair....Good Service
Eric - Brick Township, NJ
We had a post warranty issue regarding our dishwasher. Service was timely and very competent.
Mike - Howell Township, NJ
Kathleen - Little Falls, NJ
Courteous, professional and informative about my appliance!
"Charney(use - Trenton, NJ
Great customer care
Daniel - Staten Island, NY
Keyel was very professional and was able to talk him through the entire issue
Awesome service tech.
Stephanie - Clifton, NJ
Tge tech Gerry was very knowledgeable & courtesy.. He was the best I have ever had to work on any appliance for me.. i am going to request him in the future if needed.
Great Customer Service
Debra - Brooklyn, NY
I would recommend them.
Virginia - Toms River, NJ
He was courteous and efficient at his job
Great job. Scheduling service is easy.
Court - Ardsley, NY
Keith - Manalapan Township, NJ
Vincent was great and very knowledgeable
Stephen - Brooklyn, NY
Raul - The Bronx, NY
SERVE OF MY DISH WASHER WAS EXCELLENT AS ALWAYS
Carmel - Berkeley Township, NJ
Mislead by Amanda factory service that total cost of visit and parts is $114.45
Lauro - Yonkers, NY
Martin - Queens, NY
Our serviceman was excellent. He was friendly, efficient and did a great job. It was a pleasure and he was very knowledgeable. Thank you!!
Ila - Monroe Township, NJ
Satisfied with service and timely ness .However Disappointed on high charges just for simple drain clog charged 90 dollars on top of busting 114 come to home person was only here for half and hours in and out.
Stuart - Clifton, NJ
Stan was able to diagnose and resolve the problem on site without having to order parts as originally thought. He was very pleasant and professional.
Bernudette - Linden, NJ
the company always calls and comes when they say they will and tries hard to fix the problem that i had
Sports Fan - Queens, NY
Anthony - Lacey Township, NJ
HE KNEW WHAT WAS THE PROBLEM AND HE FIXED THE PROBLEM...
Best appliance repair service ever!
Byklyn - Brooklyn, NY
Peter was the second person to look at my dryer. First guys said big problems, big price tag, order parts. Not peter! He looked at it, had the parts in his car and boom! It was fixed. 1/2 the price. And. It that wasn’t enough, he fixed the washer too! Both machines are working perfectly! That’s peter and dan-Marc!
John - Jackson Township, NJ
Justin - Brooklyn, NY
My washing machine is up and running I’m happy it’s working again
Eric - Rye, NY
Jennifer - New York, NY
Bilqis - The Bronx, NY
The repair tech was friendly, knowledgeable and efficient.
Way too expensive
Sarah - New York, NY
Dan Marc appliances
Bethanne - Green Brook Township, NJ
Very Professional and knowledgeable.
Adrienne - Bridgewater Township, NJ
Extremely satisfied with how Omar handled my repair. He should get an increase in pay.
A nice gentleman
Jill - Hartsdale, NY
He gave me bad news that my refrig died. But, was so nice and sympathetic.
Arlene - Colts Neck, NJ
Lorraine - Stafford Township, NJ
Vera - New York, NY
Very good service
nice & helpfull service man.
Joyce - Rye Brook, NY
Serviceman was very pleasant, accommodating to explain how to change the water filter. Service dept. gave me his name and phone number to confirm he was the correct person. Called a few time to confirm appt. and that he was on his way. Great!!
Silvia - Phillipsburg, NJ
Tyler is very professional
Stephen - Brick Township, NJ
Frank - Clifton, NJ
Shauna - Ocean Township, NJ
Came within the predicted time. Quick and thorough repair.
Was Not Fixed
Thomas - Aberdeen Township, NJ
Nice enough repair man and he gave good reason why the ice maker did not work. Unfortunately, the ice maker, in fact, was not repaired. It is still the same as before - broken.
Great technician as well as service.
Yvette - Wayne, NJ
great service and the gentleman who fixed the fridge was great
Thomas - Point Pleasant, NJ
Noel - Monroe Township, NJ
The repairman replaced the needed part quickly and was done in a few minutes.
Steven - Vernon Township, NJ
Excellent service! Frank was very nice!
Whirlpool Warranty service
Joann - Lodi, NJ
It took almost three weeks to resolve the problem.
Suzzette - The Bronx, NY
Great service tech was most informative
Service was excellent.He explained to me what was wrong and that it was fixed.
Thomas - Carlstadt, NJ
The serviceman was very professional. Every time he had to go in and out to go to his truck he would closed the door behind him. Not many would do that.
Marsha - Hamburg, NJ
Called for service Monday morning at front door first thing Tuesday morning
Mandy - Butler, NJ
Very nice guy. Prompt service and was very thorough.
Henry - Floral Park, NY
I asked the Dan Marc customer service phone rep to send back “Kenneth”, the Repair Tech, to correct the mis-installed lower spray arm on my KitchenAid dishwasher but was directed to “start all over again” with the Warranty Service company, “New Leaf”. Very irritating as I lost another week in the finalization of repairs. The system is broken. I could improve it dramatically. I am deeply disappointed.
Frank - Kinnelon, NJ
Great Service, Pleasant and very dependable
Linda - Garwood, NJ
stan is very knowledgeable of products
William - Newton, NJ
keep up the good work
Quick dishwasher repair
Juliana - Montclair, NJ
Prompt & professional service
Michelle - Midland Park, NJ
Great experience! They arrived promptly and fixed my Whirlpool front load washing machine!!! So relieved!
Ronald - Clifton, NJ
Emily - Wayne, NJ
Alfonso - Montague Township, NJ
Fast and efficient
Stewart - Brooklyn, NY
Cindy - Wanamassa, NJ
Chris was a tremendous help. He is extremely knowledgeable and gave us some excellent maintenance ideas for our new appliances.
Patricia - Caldwell, NJ
David - West Orange, NJ
Very knowledgeable, great communication
Excellent service, very accommodating
David - West Orange, NJ
On time, courteous , careful
he was respectful.
Telma - Queens, NY
Gerry - Point Pleasant, NJ
2nd time Tyler visited our house on two different issues (Refrigerator and Oven). He's a bit quiet but once engaged in conversation it is obvious he is very knowledgeable and professional. He worked neatly and quickly and helped us through issues with our House and Appliance Insurance. Would be fine to have him visit again (though it's not the kind of need you look forward to !)
Whirlpool dishwasher repair
Brian - Morristown, NJ
Marie - Mount Pocono, PA
We are happy with the service,Jose was professional and fixed the problem, we are very satisfied with his work!
William - Westfield, NJ
Great customer service
Maurine - Manalapan Township, NJ
Kathleen - Sparta Township, NJ
Ken is pleasant, professional and knowledgeable.
Enrico - Brooklyn, NY
Enervecwas a gentleman. Kept it clean and worked efficiently.
Dawn - Yonkers, NY
Quick and efficient
Daisy - Woodbridge Township, NJ
The experience was quick and painless. Tech assessed the problem, replaced the part and had my dish washer running within 40 min.
Dory - Caldwell, NJ
Tishman - Brooklyn, NY
Great service and professional technician
friendly technician, good service
Vera - Brooklyn, NY
Courtiest knowledgeable technician
Rita - Queens, NY
Knowledgeable technician, excellent service
Paul - Middletown, NJ
Gary - West Orange, NJ
This was final visit.Gerry did a good job. Getting Gerry here was awful.
Kelma - Elizabeth, NJ
The BEST person ever, he did the work the other one was supposed to do on the first time. Thank you !!
Felipe - Union City, NJ
Professional and Courteous Service
William - New York, NY
Louise - Sparta Township, NJ
The service representative arrived promptly when expected. Diagnosed the problem and was able to resolve the problem very quickly. Since the refrigerator was under warranty, there wasn’t any charge for the parts or labor. I would certainly recommend Dan Marc to my family and friends.
Was pleased with service.
Dianne - Hawthorne, NJ
I would have liked the receipt that was e-mailed to include the cost of the service.
Great Service and very informative
Sandra - Fair Lawn, NJ
Jenn-Air Dishwasher Repair
Rachel - South Orange, NJ
They were very understanding about rescheduling the repair when they showed up at the wrong house; the dishwasher was installed elsewhere. The repairman was very helpful and knowledgeable about what was required to repair the dishwasher (the support rail for the sliding rack for glasses, etc., had failed prematurely in less than 2 years). Very respectful of the finished floors, as the repair required partially pulling the dishwasher out onto the floor. It was all repaired under Jenn-Air's warranty.
Requested service not to come
Lo - Scotch Plains, NJ
I called the day prior to request service person not to come. The service person came anyway and was banging hard on my door.
Jessica - Verona, NJ
Thank you for calling with appointment window, call me 30 minutes prior to arrival and showing up when expected! Oh..and the great service!
Diane - Manchester Township, NJ
Marc is very good at his job love having him in my home for repairs
Great service visit
Josephine - New Rochelle, NY
Daphne - Sparta Township, NJ
Prompt, courteous, knowledgeable service technician
Lydia - The Bronx, NY
Junghan - Wood-Ridge, NJ
Excellent service!!! Fast and professional 👍
Carmen - Woodbridge Township, NJ
Emil - Ho-Ho-Kus, NJ
Tim was great on all fronts.
Awesome great service rep
Gerald - Maplewood, NJ
Arden service Was spectacular
Jenn Air Fridge
Debbie - Mountainside, NJ
Manny - Verona, NJ
Anthony - Eastchester, NY
Benny - Queens, NY
Great Service and Communication
Jeffreyandlori - Ridgewood, NJ
I was hesitant to book an appointment with the 8 am-4 pm window for service, but received a call the day before giving me a 12-3pm window. I received a 2nd phone call letting me know the technician was to arrive in 15 min. Excellent Communiication! The technician was polite, professional and quick. I would highly recommend.
Barbara - Jersey City, NJ
Felipe was on time and completed the job quickly.
Robert - Middlesex, NJ
I believe my serviceman was Jason. He was excellent
John - Queens, NY
Ice Maker Not W’king. No Parts Avail!!
Judith - Staten Island, NY
Mechanic did his best to try to rectify the problem using the current ice maker. We still don’t know if it is a temporary fix. However we do have some ice in the bin.
Ok - East Orange, NJ
Joseph - Brooklyn, NY
Christiana - West Orange, NJ
Brian - Summit, NJ
Alfred - Manchester Township, NJ
Had trouble with electronic board in .dishwasher. Part replaced in and out in a few minutes ,repairman fixed problem, great job.
great service, very personable
Bradbury - Jackson Township, NJ
Carol - Wayne, NJ
Tech Needed help removing wall oven before and after repair also difficult going back into space a very tight fit but they had a lot of patience and did finally get it back into place Also helped with appliance safety department to help get cost covered .... there should have never been a question by Kitchen aid to cover this cost as to this glass shattered everywhere and someone could have gotten seriously injured Techs were still picking up glass while doing repair we have had ovens for 20 plus years and when you self clean them ever experienced anything like this it was Explosive shards of glass everywhere I’m actually apprehensive to use self clean Now....The only negative I have about service is think it’s ridiculous to charge a fee to clean oven glass before installing new interior glass the amount was absurd and Of course I would never ever pay for something like that it should be a courtesy on company part Not Techs fault Dan Marc have that policy. However these Techs were absolutely Great and personable a pleasure to deal with would request them again if ever needed so I thank them.
Great service,prompt respnse
Clinton - Millstone, NJ
Very knowledgeable service representative.
Very good service tech
Frank - Washington, NJ
Stacy - Brick Township, NJ
Tyler was very personable and knowledgeable and called before arriving. Much to my chagrin, the office did not call the night prior, as I was I told they would, to confirm a time window.
Great company to work with.
Lisa - Sparta Township, NJ
Dan-Marc is a very professional company with great service. Clayton was knowledgeable, prompt and courteous when fixing our washing machine. I would recommend this company highly.
Michael - Pearl River, NY
"Van - Bridgewater Township, NJ
DRYER WHIRLPOOL WHD560CHW1 Replace belt and check ok. ; used 1 661570V (BELT) from stock
WASHER WHIRLPOOL MGD7230HW Tested and found vent pipe clog dryer check ok
DISHWASHER KITCHEN AID KDTM354DSS1 Replace defective cntrl and vent Test unit works as designed
DISHWASHER WHIRLPOOL MDB8989SHZ0 Install parts also installed defective truck stock adjuster; used 1 W10546503 (ADJUSTER) from stock
WASHER WHIRLPOOL MAV7200AWW Normal sound level working as designed no problem found with washer.
DRYER WHIRLPOOL WGD5620HW1 Insalled and left working as designed
DISHWASHER WHIRLPOOL KDTE104ESS1 Clean drain pump Test it all op ok
KITCHEN WHIRLPOOL WDT970SAHV0 TB- Installed new dispenser. Tests good.; used 1 W10861000 (DISPENSER) from stock
DISHWASHER KITCHENAID KDFE104DSS2 Clean drain pump Test unit works as designed
DRYER WHIRLPOOL WGD5620HW1 "Installed panel control now is turning on,advise costumer vent need to be clean before is use do that vent is completely clog."
WASHER WHIRLPOOL WTW5000DW2 Installed latch TS and suspension test ok...; used 1 W11307244 (LATCH) from stock
WASHER WHIRLPOOL CAE2745FQ1 Customer refused to pay $211.06 Found unbalanced load code reset main board and check ok.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Installed parts on unit, all test ok."
WASHER WHIRLPOOL MVWB835DW3 Damage transmission customer decline repair
DRYER WHIRLPOOL MGD5630HW0 Found code PF reset main board and adjust legs and check ok.
DISHWASHER KITCHEN AID KDTE234GPS0 Ran the unit on test mode and checked heater coming on also found motor working as designed noticed customer did not have any rinse aid advise customer to put her inside and also run the hot water before starting a cycleUnit is working as designed
REFRIGERATOR MAYTAG MRT118FFFH05 Install re-sealed and adjustable legs left you and I working as designed
REFRIG/FREEZER JENN-AIR JFC2290REP00 Replaced parts ordered unit ok
WASHER AMANA NTW4516FW3 "Installed the listed below also corrected the water line,tested ok"
REFRIG/FREEZER WHIRLPOOL KRFF302ESS01 Called and left you a working as designed
REFRIG/FREEZER KITCHENAID KRFC704FBS01 "TB- Installed new compressor and ff evaporator cover. Sealed system operating, however secondary issue with interior lights. Ran tests with Techline (SR# 7729714857). Unit non-repairable. Customer will need to contact third party servicer for further resolution."
DISHWASHER WHIRLPOOL KDFE104DSS5 Check dishwasher and found unit leaking from water valve connection I remove re-tape reinstalled water line and check left unit working has design...
REFRIG/FREEZER WHIRLPOOL WRS325SDHB04 "Installed new handles and mounting screws, all test ok. Old handle was stripped and not tightening anymore."
WASHER WHIRLPOOL WFW92HEFW0 "Found unit off calibration . Recalibration unit and explain unit operation,test good"
WASHER WHIRLPOOL MVWC360AW0 Check washer and found coins and hair pins under the wash plate making noise I remove instruct customer check left unit working has design...
REFRIG/FREEZER WHIRLPOOL WRS331SDHW03 Check refrigerator and found damage right ref door broken ...nI installed new door customer receive nameplate and check left unit working has design...
WASHER WHIRLPOOL WTW8000BW0 Check washer and found faulty lid latch fail not latching ... I installed new led latch and check instruct cus left unit working has design...
REFRIGERATOR WHIRLPOOL KFFS20EYMS04 As per customer .. water filter door not closing ... secure and adjusted filter door ... customer instruct to clean condenser... and replace water filter .. machine ok
WASHER UNKNOWN WFW9150WW01 Replaced defective door gasket unit checked ok
DRYER WHIRLPOOL MGD6630HW1 Check found no problem with unit at this time operating as design heard no abnormal sound unit checked ok
WASHER WHIRLPOOL MHW6630HW0 Check found no problem with unit at this time found low voltage to unit avd to have an electrian to check line unit checked ok
WASHER WHIRLPOOL WTW5000DW2 Installed tub and hub also installed cam. And tested ok.
LAUNDRY MAYTAG MVWB835DW4 Found little rust on top portion of unit frame. Touched it up with white touch paint. Customer satisfactory.
DRYER - GAS WHIRLPOOL WGD5000DW3 Reinstalled wires harness Dryer is working ask the sign
REFRIG/FREEZER WHIRLPOOL WRB322DMBM01 Installed new slides
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found jammed cube inside ice maker. Removed cube and tested ice maker. Worked after test.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Cleaned and defrosted drain
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Filter clogged customer needs new filter
WASHER WHIRLPOOL WFW72HEDW0 Found inlet cold water valve was in the off position causing the machine not to work properly. Educated customer
DISHWASHER WHIRLPOOL KDFE104DSS0 Found unit is working properly. No issues. Checked and inspected for normal operation.
REFRIGERATOR KITCHENAID KBFN502EPA02 Customer canceled over the phone. Will try and fix the unit himself.
REFRIGERATOR WHIRLPOOL n/a As per customer .. PC was there
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Installed new fresh food door
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Could not reset features on display.Had to unplug unit for a few minutes.Plug back in and tried again.All started working was able to do it whatever had to be done on display.
LAUNDRY WHIRLPOOL MVWB835DW4 Must bill $125.76 needs drain hose and gearcase 00
DISHWASHER MAYTAG MDB9959SKZ0 "Replaced defective adjusters & manifold, tested ok..."
REFRIGERATOR WHIRLPOOL WRS325SDHW04 Vd found valve opening when cust calls for water but very slow flow advised cust to replace the self piercing valve to get proper flow
WASHER WHIRLPOOL WTW5000DW3 Replaced transmission and pulley ran test unit is working fine again
DISHWASHER KITCHEN AID KDTE204GPS0 "Replaced defective rack assembly left & right, tested ok..."
REFRIG/FREEZER WHIRLPOOL WRF767SDHZ00 Db installed parts tested unit unit ran to specs
RANGE WHIRLPOOL WFG505M0BS3 Found broken bulb inside bulb socket. I removed broken remains and added new bulb customer had on site. Fixed issue.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM04 Replaced right side RC door due to lower hinge being broken
WASHER WHIRLPOOL WFW6620HC0 TB- Installed new control and UI. Tests good.
DISHWASHER KITCHENAID KDTM704ESS0 Db installed parts tested unit unit ran to specs ; used 1 W10861000 (DISPENSER) from stock
LAUNDRY WHIRLPOOL WTW5100HW0 Db tested unit unit ran to specs Could not duplicate at this time went over use and care guide
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Part was installed as listed.Water pressure test OK also.Everything should be OK from this point on.
REF S/S 21 CF WHIRLPOOL n/a Check refrigerator and found fridge door bin customer said from delivery... I installed new bin instruct customer check left unit working has design...
REFRIG/FREEZER WHIRLPOOL KRFC704FSS00 Vd found filter not in fully adjusted tested unit ran to specs
WASHER WHIRLPOOL WTW4955HW1 Check found nut on pulley came off causing unit not to operate reinstall nut on properly unit operating as designed unit checked ok
REFRIG WHIRLPOOL JF42NXFXDE02 Vd unit needed left middle refrigerator right middle refrigerator right top led (W11462342) x3 30 each trip 124.95 labor 1; used 3 W11462342 (LED) from stock
DISHWASHER WHIRLPOOL WDF520PADM7 Found not draining.. remove debris from drain hose .. ran cycle .. machine ok
REFRIG/FREEZER KITCHEN AID KDTM604KPS0 TB- Installed new outer door panel. Tests good.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found drain clogged ... clear drain... clean condenser ... customer instruct.. machine ok
WASHER MAYTAG MVWB765FW0 Installed control checked operation ok.
WASHER WHIRLPOOL n/a Customer will think about getting washer inlet valve replaced or replaced unit Apt-10-E firstname.lastname@example.org
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Check found soap dispenser defective replace unit checked ok; used 1 W10861000 (Dispenser) from stock
WASHER WHIRLPOOL WTW5005KW0 Installation issue with drain hose. Checked unit. Working ok
WASHER WHIRLPOOL WTW5000DW2 Found loose inner basket...rmoved washplate..removed lock bolt...from gearcase shaft...made sure basket gears were in good shape...remounted all parts and secured lock bolt properly...ran diagnostics again . All test ok...
STOVE MAYTAG MGR5775WDW Had to replace faulty bake igniter.Test OK after repair.; used 1 12400035 (igniter) from stock
REFRIG/FREEZER JENN-AIR JS42PPDUDE01 Replaced upper freezer light module. Instruct customer water filter needs replacement...; used 1 W11462342 (LED) from stock
LAUNDRY WHIRLPOOL WFW75HEFW0 Check found door latch defective replaced unit checked ok; used 1 Wpw10443885 (Latch) from stock
REFRIGERATOR WHIRLPOOL WRT138FZDM00 Found restriction in system... remove freon .. vacuum system.. recharge unit.. machine ok
MICROWAVE WHIRLPOOL WMH31017FS0 Replaced defective interlock mechanism
MICRO OVEN WHIRLPOOL WML75011HZ2 "Made checks advised customer about have outdoor venting system installed properly, not properly connected that why air is leaking out from the top..."
DISHWASHER KITCHENAID KDTE234GPS0 "Made checks found voltage drops to 50 volts when dishwasher is connected, ran cord to different outlet. Tested ok. Advised customer to get a electrician to fix power issue."
REFRIGERATOR WHIRLPOOL ART104TFDW00 Found unit working as designed. No temp issues. Temp in fridge was 37... freezer was at 2
DISHWASHER KITCHEN AID KDTE204DSS0 Installed tub tested ok no leaks.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Replaced defective jazz board, tested ok...; used 1 WPW10503278 (JAZZ BOARD) from stock"
WASHER WHIRLPOOL MVWP575GW0 Warranty . F 5 e1 lidlock. Leveled unit. Tighten nut on gear case pulley . Working as designed
DISHWASHER KITCHEN AID KDTM404KPS0 Replaced defective vent fan motor
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Unit has condenser vibration. And could possibly use a new overload. Tech shored up the condenser getting rid of vibration. And replaced overload relay..
DRYER WHIRLPOOL WED6620HW0 Check found no problem with unit at this time operating as design heating fine unit checked ok
WASHER AMANA NTW4516FW3 Autho au8br00apl1 unit drains ok and pumps out ok.went into svc mode no codes and working fine .
WASHER WHIRLPOOL WTW7120HW0 Replace listed parts. Calibrate unit. Unit test OK
RANGE WHIRLPOOL KGSK901SSS01 "Replace the top ignitor, leave working properly."
WASHER WHIRLPOOL WTW7300DW0 No error codes good spin and pumping out ok. Customer using mixed cycles advise if using jeans and towels they will absorb more water .advise deep wash cycle.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Check and found that theres was a lose wire inside the power box below the dishwasher. Reconnect the lose wire, leave working properly."
WASHER MAYTAG MHW5630HW0 Replaced defective panel
RANGE WHIRLPOOL WFG770H0FZ0 Unit tests ok. No smell found at this time. Adv customer to call gas company if issue reoccurs. Issue likely do to recently varnished stair case.
WASHER WHIRLPOOL WFW8620HW2 Reset ran diagnostic operation ok.
WASHER WHIRLPOOL WFW560CHW0 "Replaced hot inlet valve, tests good."
WASHER WHIRLPOOL WFW6620HW0 Installed control & latch checked operation ok.
DRYER WHIRLPOOL WGD6620HC1 Working as designed
DRYER WHIRLPOOL WGD8200YW0 Installed idler pulley checked operation ok.; used 1 279640 (idler pulley) from stock
DRYER WHIRLPOOL WED90HEFC0 Thermal fuse ran test dryer is working fine. Customer has an additional dryer that wants to get checked out.
REF T/M 18 CFFF WHIRLPOOL WRT518SZFM00 "Installed the parts listed below and fews rts,tested ok."
DISHWASHER WHIRLPOOL WOSS51ES4ESOO Thermal fuse replaced unit tested ok; used 1 WPW10545291 (FUSE-THRML) from stock
MICROWAVE WHIRLPOOL MMV6190FZ Assisted on repair
DISHWASHER WHIRLPOOL WDT720PADM1 Made checks found lower spray arm WPW10491331 is broken. Customer will order part.
RANGE WHIRLPOOL n/a Replaced faulty bake igniter. Tested ok ; used 1 12400035 (igniter) from stock
DRYER WHIRLPOOL WED7990FW Installed door for filter screen dryer is ok
REFRIG/FREEZER WHIRLPOOL WRF954CIHZ00 Found low water pressure to unit(icemaker not creating 21 cubes with or without filter in place). Instruct customer to have inlet valve replaced...
RANGE AMANA AGR5330BAS3 Replace dr ok.
DISHWASHER KITCHENAID KDTE104ESS1 "Check and found that this sump pump motor is defective. Replace the sump pump motor assembly, leave working properly.; used 1 WPW10605057 (SUMP PUMP MOTOR ) from stock"
DISHWASHER WHIRLPOOL WDF520PADM7 Found connection at junction box melted repair wires and replace connectors.
M/W OTR KITCHENAID n/a "Checked out the mw,founded the failure of the parts listed below.Replaced from the truck stock,tested ok on cycles.; used 1 W10269458 (SWITCH), 1 W10727360 (SWITCH), and 1 WPW10156813 ("
BEVERAGE CENTER WHIRLPOOL WUB50X24HZ00 "Unit has a Freon leak, was called into the tech line SR # 7729519911.... unit was approved for replacement on 12/15/20, customer to call customer service at 1-800-253-1301 to get this resolved"
MICROWAVE WHIRLPOOL WMH31017HS3 Replaced defective control panel and control board
DISHWASHER WHIRLPOOL KDTE254ESS1 Removed burned item from heater
M/W OTR KITCHENAID n/a "Checked out the mw founded the failure of the parts listed below.Replaced from the truck stock,tested ok on cycles.; used 1 W10269458 (SWITCH), and 1 W10727360 (SWITCH) from stock"
WASHER MAYTAG MVW7232HW0 Db tested unit unit ran to specs could not duplicate at this time went over use and care
MICROWAVE WHIRLPOOL WMH31017B0 Replaced defective interlock mechanism
REFRIGERATOR WHIRLPOOL WRT549SZDM00 "Checked out the ref,founded the failure of the improper setting,blockages sensor, air supply.Rested the temperature, cleared the ref air supply and customer education about unit."
DRYER WHIRLPOOL WGD5000DW1 Installed rollers checked operation ok.; used 2 W10314173 (rollers) from stock
REF T/M 18 CFFF WHIRLPOOL WRT518SZFM00 Replace control thermistor drs ok.
WASHER WHIRLPOOL WTW4816FW2 Unit checked out ok...ran diagnostics and recalibrated control
RANGE JENN-AIR JGS1450FP0 Drawer gasket adjusted correctly tested ok
REFRIGERATOR WESTINGHOUSE WRF560SEYM01 Replaced faulty inlet valve..tested ok
WALL OVEN KITCHEN AID KOCE500ESS Inverter and magnetron replaced the unit tested ok
RANGE WHIRLPOOL WFG320M0BB Unit was deliver with some misalignment store employees try to adjusted tech aligned front manifold cover tested. Ok
RANGE - GAS WHIRLPOOL WFG540H0ES1 "Installed the part listed below,tested ok."
DISHWASHER JENN-AIR JDTSS246GP0 Vd installed part tested unit ran to specs
GARBAGE DISPOSAL WHIRLPOOL KDTM604KPS0 Unit tested and checked removed glass from drain motor.
OVEN WHIRLPOOL WFG535S0JZ0 Removed tray interfering with oven ignitor
DRYER - GAS WHIRLPOOL WGD5620HW1 Tested unit on regular cycles and also timed dry flame was on for about 30 to 40 seconds unit is working exactly how it was designed no defects found.....
REFRIG/FREEZER KITCHEN AID KBFN502ESS02 CH - installed parts - tests good. Attempted to level unit to correct lh door swing - could not adjust due to walls of cabinet. Advised customer to contact installer to resolve. No other functional issues found at this time
REFRIGERATOR WHIRLPOOL WRT108FZDW07 CH - Fc and rc temperatures normal. Customer states that unit has not made unusual noise recently. Could not recreate customer complaint. Unit tests good - no unusual noises detected from fans or compressor. No functional issues found at this time
MICROWAVE O.T.R. JENN-AIR JMC2430WS00 Replaced fan motor. Tested ok
DISHWASHER WHIRLPOOL WDF520PADM7 Installed parts Tested ok
WASHER MAYTAG MVWC565FW2 "AD. Checked unit, found low water pressure at cold water inlet. Advised customer to contact necessary plumbing service to correct issue. Unit ok."
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Replace parts that were ordered job completed unit is repaired....
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "AD. Checked unit, found jammed ice inside ice container spiral blades. Cleared ice and advised customer to shuffle ice cubes inside bin frequently. Unit ok."
WASHER WHIRLPOOL WTW5000DW3 "AD. Checked unit, found inlet hoses connection reversed. Reconnected hoses in correct positions. Recalibrated and ran diagnostics. Unit tested ok."
DRYER WHIRLPOOL WGD8620HW1 3-2Unit tests ok. No smell found at this time. Adv customer to call gas company if issue reoccurs. Issue likely do to recently varnished stair case.
REFRIGERATOR KITCHENAID KRMF706ESS01 CH - unit has no registered dop in servicebench. Goods issue date is 3/14/16. Customer states that unit was purchased as a floor model in the last 90 days. Customer did not have a copy of receipt with dop. Advised customer of oow charges - customer declined charges. Advised customer to contact the retailer to obtain proof of purchase and to have unit registered with WP to be put into warranty
RANGE KITCHENAID KDRS463VSS03 Sr # 7729619523 unit tested and checked wire burned off block. Reattached new terminal black and power supply wire.
REFRIG/FREEZER WHIRLPOOL WRT138FZDB00 Ice maker fail replace ice maker that customer had cycle ok.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Evap fan motor defective replace part check ok.; used 1 WP2315539 () from stock
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed parts Tested ok
OVEN WHIRLPOOL WFG510S0HS1 Installed parts Tested ok
REFRIG/FREEZER KITCHEN AID KFCO22EVBL2 "Leak in seal system check with flashlight and goggles do not see any leaks on evaporator, condenser and joints unit cannot be repaired. File #7729723333"
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 Installed parts Tested ok
REFRIG/FREEZER JENN-AIR JS42PPDBDA Unit is operating normal at the moment.
DISHWASHER KITCHENAID KDTM404KPS0 "Corrected install of unit, no other issues."
WASHER WHIRLPOOL WTW5000DW3 AD. Checked unit. Recalibrated and ran diagnostics. Unit tested ok.
WALL OVEN JENN-AIR JMW3430DP02 "Made checks found error F2E1, replaced console. Tested ok"
RANGE JENN-AIR JGS1450FS0 Replaced trim. Tested ok
OVEN WHIRLPOOL WFG525S0JZ0 "AD. Checked unit, ran bake cycle. Unit reached selected temperature. Bake burner cycled properly and unit making normal operational sounds."
DISHWASHER KITCHENAID KDFE104HWH0 Replaced drain pump. Tested ok ; used 1 WPW10348269 (PUMP-DRAIN) from stock
RANGE WHIRLPOOL WFG505M0BS3 Part installed and tested ok.
DRYER MAYTAG MGD5500FW0 Replaced idler pulley.Tested ok ; used 1 W10837240 (BRACKET) from stock
RANGE WHIRLPOOL WFG525S0HV0 AD. Checked unit. Found unit functioning within designed. Unit reaches selected temperature. Advised/educated customer on operation. Unit ok.
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 TB- Installed new freezer door and nameplate. Tests good.
DRYER - GAS WHIRLPOOL MGD5630HW1 Tested unit several times on different settings flame restaurant for about 45 seconds as recycled no defects found with unit customer education on time dry.....
REFRIG/FREEZER WHIRLPOOL WRS571CIDM02 Installed parts Tested ok
WASHER WHIRLPOOL WTW7120HW0 Replaced console found unit just keeps trying to connect to WiFi and will not accept user inputs. Called tech line. Case#
MICROWAVE WHIRLPOOL KMHS120ESS4 "Check and found that the door was out of alignment. Realigned the door, leave working."
DISHWASHER WHIRLPOOL KDTE334GPS Missing rinse aid unit tested ok heater tested ok
STOVE KITCHEN AID KSGG700ESS1 Fan blower replaced unit tested ok; used 1 W11107275 (FAN BLOWER) from stock
DISHWASHER KITCHENAID KDTM354DSS4 "Replace the left side adjuster, leave working properly.; used 1 WPW10546503 (ADJUSTER) from stock"
DRYER MAYTAG MGD8200FW0 Excessive lint in blower wheel causing heavy vibration I cleaned out the lint tested unit OK
REFRIGERATOR WHIRLPOOL JFC2290VEM8 Replaced defective icemaker...; used 1 W10884390 (ICEMAKER) from stock
DISHWASHER MAYTAG MDB8959SKW0 Cx instructed no issue detected at time of app. Cx instruct unit ops well.
WASHER MAYTAG MVWC465HW2 Unit has long fill error. Found customer had hot water off to unit. Adv hot and cold both need to be on for the unit to wash correctly.Ran selftest. Unit checks
RANGE KITCHENAID KDRS463VSS03 Terminal block installed and unit tested and checked ok.board not needed.
DRYER WHIRLPOOL WGD5000DW3 "Check and found that the dryer vent hose isnt the correct type as well as its not installed properly . The hot air clear flow, which was pointed out to the super. Hes going to have the flex duck replace to the silver type that will have a clear air flow. But the dryer is working properly properly when the plastic hose remove."
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Replaced damper, tests good."
WASHER WHIRLPOOL MVWB865GC0 Remove shirt that was stuck under agitator tested unit OK
OVEN WHIRLPOOL KFGG500EWH Cleaned and tested burner and orifice.
KITCHEN WHIRLPOOL KDFE104HWHO "Found unit door off balance . Adjust and balance door ,test good"
WASHER WHIRLPOOL WFW92HEFU0 Replaced defective dispenser and checked
KITCHEN KITCHENAID KUIO1FLSS6 "Replaced broken door links ,test good ; used 1 8194001 (Link) from stock"
WASHER WHIRLPOOL WDT750SAHZ0 Ch - installed new upper rack stop - tests good