Near East Rutherford, NJ 07073
Eric S.
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL KRFC704FBS00 Additional parts needed Require specialist as a second man per tech support may be wiring problem ; ordrng 1 W10849516 (DOOR) and 1 W11099340 (UI)
Near Clifton, NJ 07011
Eric S.
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Advised customer on temp settings. Unit working as designed
Near Queens, NY 11429
George T
Job Details: 12/12/2019
RAN GS 30 SC WHIRLPOOL WFG540H0AS1 Left front burner not coming on all the time..was able to remove it..clean ignitor area..put all back together. Test ok..
Near Toms River, NJ 08753
Marc C
Job Details: 12/12/2019
WASHER WHIRLPOOL LSV6233ANO Installed motor coupling tested unit spin ok
Near Toms River, NJ 08753
Marc C
Job Details: 12/12/2019
DISHWASHER KITCHENAID KDFE104DBL3 Tested unit found knife melted on heater element needs new element; ordrng 1 W10703867 (heater)
Near Keansburg, NJ 07734
Dennis B
Job Details: 12/12/2019
WASHER MAYTAG MVWC565FW0 Db unit needs agitator its stripped ; ordrng 1 W11161960 (agitator)
Near Toms River, NJ 08753
Marc C
Job Details: 12/12/2019
OVEN KITCHENAID KSGG700ESS1 Installed oven control board bake ignitor and bake tube and oven sensor tested unit bake 350 degrees unit ok
Near Queens, NY 11427
George T
Job Details: 12/12/2019
RANGE WHIRLPOOL WEG745H0FS0 Console founded shorted out..customer decided to replace unit all together..main top was soiled pretty badly also.
Near Queens, NY 11428
George T
Job Details: 12/12/2019
DRYER WHIRLPOOL WGD5620HW1 Ordering a part just to have on hand. Stacked unit in closet..console does not come on at all..will need to return with another man..; ordrng 1 W11378949 (CONTROL)
Near Plainfield, NJ 07063
Ken K
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Doors not closing completely, cabinet is bent at the left side bottom, right side also has damage, see pictures, was bought at a Sears Outlet store called tech line SR # 7726618408... unit is non repairable ... document damage, customer will return it to the store"
Near Plainfield, NJ 07060
Ken K
Job Details: 12/12/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced ice dispenser motor due to not working; used 1 W10822606 (MOTOR) from stock
Near West Orange, NJ 07052
Ken K
Job Details: 12/12/2019
REFRIG/FREEZER JENN AIR JF42NXFXDW01 "Customer would like A/m appt. Checked unit now freezing everything in theRC, thermistor reading 41 actual temperature 35. Ordered thermistor ; ordrng 1 WP2188820 (THERMISTOR )"
Near Kunkletown, PA 18058
Jose R
Job Details: 12/12/2019
MICROWAVE WHIRLPOOL WMH32519HZ4 Replaced damaged wrapper ..ok
Near Coolbaugh Township, PA 18466
Jose R
Job Details: 12/12/2019
DISHWASHER WHIRLPOOL WDF520PADM7 4-2 faulty wash motor; ordrng 1 W11025157 (pump&motor)
Near Nutley, NJ 07110
Arden D.
Job Details: 12/12/2019
MICROWAVE WHIRLPOOL MMV1174FZ "AD. Checked unit, unit functioned within designed operation while testing. Advised customer to activate fan when using at same time with oven."
Near Nutley, NJ 07110
Arden D.
Job Details: 12/12/2019
DISHWASHER MAYTAG MDB4949SHZ0 AD. Replaced defective sensor and PUMP&MOTOR. Unit tested ok.
Near Monroe Township, NJ 08831
Brian H.
Job Details: 12/12/2019
RANGE WHIRLPOOL GLS3665RS02 Diagnosed faulty spark module WP8190929 $162.74. Labor $130. Customer buying new . Service call fee paid on SO# 836001.
Near Monroe Township, NJ 08831
Brian H.
Job Details: 12/12/2019
ICEMAKER MAYTAG MFF2558VEB3 "Replaced valve, working ok. Customer paid service call and labor on prior visit last week."
Near Maplewood, NJ 07040
Arden D.
Job Details: 12/12/2019
OVEN WHIRLPOOL KEMC308KSS04 "AD. Checked unit, found faulty temperature sensor and screw. Ordering parts. Collected $122.57 via check#175; ordrng 1 WPW10131825 (SENSOR )"
Near Monroe Township, NJ 08831
Frank C
Job Details: 12/12/2019
REFRIG/FREEZER WHIRLPOOL WRX735SDBM04 Found units ice uneven. Causing ice to be too large in the first cube and too small in the last. Entire refrigerator tilted completely forward. Way out of level. Leveled unit cubes should be fine now. Took pics of cubes
Near Parsippany-Troy Hills, NJ 07054
Efrain R.
Job Details: 12/12/2019
DRYER WHIRLPOOL GGW9200LWO Found broken belt/ replaced and unit checked ok; used 1 661570V (BELT) from stock
Near Belmar, NJ 07719
Chris H.
Job Details: 12/12/2019
WASHER WHIRLPOOL MHW8200FW0 "CH - customer states that unit leaks at detergent drawer during initial fill. No stored fault codes. Could not recreate customer complaint while running diagnostic cycle. No visible damage to dispenser drawer or housing. Gave customer estimate for new dispenser {W10862190}: service fee $114.95, labor $90, parts $149.02, tax $23.45, total $377.42. Customer paid service fee plus tax, $122.57 by credit card, ref# 1903883475"
Near Montville, NJ 07058
Ken K
Job Details: 12/12/2019
REFRIG/FREEZER KITCHEN AID KFIS29BBWH00 Replaced water tank due to leak and lower display due to not working
Near South Brunswick Township, NJ 08852
Brian H.
Job Details: 12/12/2019
REFRIG/FREEZER WHIRLPOOL WRS571CIHW01 Unit diagnosed working ok.
Near South Brunswick Township, NJ 08852
Brian H.
Job Details: 12/12/2019
MICROWAVE WHIRLPOOL WOC54EC0AS03 Unit diagnosed working ok.
Near Toms River, NJ 08757
Tyler S
Job Details: 12/12/2019
DISHWASHER KITCHENAID KUDE70FXSS3 Leaking from rubber connection between sump and drain pump. Quote for repair $341.15. Declined repair and paid service fee $122.57 by card. Leaving part # in case customer changes mind.
Near Point Pleasant, NJ 08742
Tyler S
Job Details: 12/12/2019
DISHWASHER KITCHEN AID KUDE70FXSS5 "Not drying and not washing good per customer. Found wash motor really loud and a 10-3 drying fan error code stored. Ordering control, vent, and sump.; ordrng 1 W10866118 (CNTRL-ELEC) and 1 WPW10455261 (PUMP&MOTOR) and 1 WPW10469574 (VENT)"
Near New York, NY 10040
Kenly S
Job Details: 12/12/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 part installed the unit is working well but the customer needs to replace the water filter
Near New York, NY 10024
Kenly S
Job Details: 12/12/2019
DISHWASHER KITCHEN AID KDFE104DWH5 check and I didn't find leaking in the unit
Near Newark, NJ 07108
Arden D.
Job Details: 12/12/2019
RANGE AMANA AGR5330BAS3 AD. Replaced defective control. Unit tested ok
Near New York, NY 10025
Kenly S
Job Details: 12/12/2019
RANGE KITCHENAID KFGD500ESS01 check and found that the control board is defective; ordrng 1 W10877013 (CONTROL BOARD )
Near Newark, NJ 07108
Arden D.
Job Details: 12/12/2019
RANGE WHIRLPOOL WFC310S0EB2 "AD. Checked unit, found faulty switches. Ordering parts.; ordrng 1 WP3148952 (SWITCH ) and 1 WP3149400 (SWITCH )"
Near South River, NJ 08882
Brian H.
Job Details: 12/12/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Adjusted water valve, unit working ok."
Near Ossining, NY 10562
Mike D
Job Details: 12/12/2019
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 Check found compressor not pumping properly needs new compressor will order ; ordrng 1 WPW10507886 (compressor)
Near Monsey, NY 10952
Tim S
Job Details: 12/12/2019
DISHWASHER KITCHENAID KUDS01DLBL6 Dead motor ; ordrng 1 W10782773 (pump&motor)
Near Somers, NY 10589
Mike D
Job Details: 12/12/2019
WASHER MAYTAG MVWC565FW1 Check found no problem with unit at this time operating as design ran through cycle unit checked ok
Near Yorktown Heights, NY 10598
Mike D
Job Details: 12/12/2019
OVEN WHIRLPOOL KODE500ESS02 Check found unit needs main control and control panel will order avd cust she will be responsible for 2nd man charge of $89.00 ; ordrng 1 W10801665 (cntrl-elec) and 1 W11086141 (console) and 1 W11179310 (CONTROL )
Near Bedford, NY 10506
Mike D
Job Details: 12/12/2019
REFRIGERATOR KITCHENAID KBFS22EWWH7 Check found ice maker shut off arm out of place and in the off position reinstalled arm properly unit operating as design unit checked ok
Near Mount Kisco, NY 10549
Mike D
Job Details: 12/12/2019
DISHWASHER KITCHENAID KDPE334GPS0 Check found no problem with unit at this time found water possibly backing back up into unit from drain avd to have filtration system disconnected from drain line unit checked ok
Near Monroe Township, NJ 08831
Brian H.
Job Details: 12/12/2019
DRYER WHIRLPOOL WED5600XW1 Diagnosed faulty drive motor 279787 and ACU WPW10317636. Order parts; ordrng 1 279787 (MOTOR) and 1 WPW10317636 (ACU)
Near Jackson Township, NJ 08527
Frank C
Job Details: 12/12/2019
WASHER AMANA NTW4516FW3 "No pressure too low. Customer had water valve turned off. Turn the water valve back on, tested unit. Ran calibration cycle. All operation now within design specification."
Near Tinton Falls, NJ 07724
Chris H.
Job Details: 12/12/2019
WASHER WHIRLPOOL WTW4850BW0 "CH - unit has failed lid lock mechanism. Found stored fault code f5e3. Unit needs new lid lock {W10404050}. Gave customer estimate for repair: service fee $114.95, labor $75, parts $53.23, tax $16.11, total $259.29. Customer paid half of total, $129.65 by credit card, ref# 1903177350. Customer owes $129.64 on return; ordrng 1 W10404050 (LID LOCK)"
Near Wantage, NJ 07461
Clayton G.
Job Details: 12/12/2019
WASHER MAYTAG MVWC465HW2 Unit had overfill condition due to customer dumping buckets of water in the machine.Ran test unit checks ok.
Near Roxbury Township, NJ 07876
Clayton G.
Job Details: 12/12/2019
DISHWASHER KICTHEN AID KDTM404EBL3 Unit had stuck float.Needs wash motor. 2ct.; ordrng 1 W10861526 (pump&motor)
Near East Stroudsburg, PA 18302
Jose R
Job Details: 12/12/2019
LAUNDRY MAYTAG MVWB835DW4 "Found no codes to sustain customers concern,found hot water supply valve turned off..customer stated that she doesn’t use hot water..calibrate control and tested unit ok.."
Near Linden, NJ 07036
Moses D
Job Details: 12/12/2019
RANGE WHIRLPOOL WFG505M0BW2 "Made checks unit is new and was never used before, advised customer that per page 8 on user guide “odors and smoke are normal when the oven is used the first few times”. Documented with safety SR 7726612582"
Near Old Bridge Township, NJ 08857
Dennis B
Job Details: 12/12/2019
WASHER WHIRLPOOL MVWB965HC Db tested unit unit ran to specs could not duplicate at this time did have off balance fault
Near Wantage, NJ 07461
Clayton G.
Job Details: 12/12/2019
WASHER WHIRLPOOL MVWX500XW0 W11132267 $292.79 transmission.Unit needs transmission. Est 750
Near Howell Township, NJ 07731
Chris H.
Job Details: 12/12/2019
OVEN KITCHENAID KODE300ESS01 "CH - called WP Safety to report, sr# 7726591797. Per Safety, called in to techline, sr# 7726619278. Techline deemed unit unrepairable due to damage to bottom of oven liner. Called back in to Safety to verify. Safety will contact customer directly to resolve"
Near Plumsted Township, NJ 08533
Trevor B
Job Details: 12/12/2019
OVEN MAYTAG MER8700DS1 TB- Customer states that convection fan doesn’t work and unit is not reaching correct temperature. Set unit to convect bake 350*F. Convection fan came on immediately and temperature was within normal range after preheating. No functional issues found at this time.
Near Lakewood Township, NJ 08701
Frank C
Job Details: 12/12/2019
REFRIGERATOR KITCHEN AID KRMF706ESS01 Some Condensation still exists on the facia heater as well as all other repair kits that are available. There is no further repair that can be made to correct issue. Danmarc Technical Training manager Frank C. Made report to Tach line file number 77262306. Nothing further can be done.
Near Aberdeen Township, NJ 07747
Vincent D
Job Details: 12/12/2019
RANGE WHIRLPOOL WFG515S0EB0 Vd found draw filled with metal trays and baking sheets hanging over top of draw by a couple of inches unit ran to specs
Near Toms River, NJ 08755
Frank C
Job Details: 12/12/2019
REFRIG/FREEZER WHIRLPOOL WZF34X20DW01 "Replaced compressor, checked operation ok"
Near Weehawken, NJ 07086
Lewis G.
Job Details: 12/12/2019
WASHER WHIRLPOOL LTE5243DQ6 Unit we’re not going to agitation at all agitator is movable is Rita left and right looked underneath and no power to the motor is well advise customer with estimate and customer is obtaining a new unit; ordrng 1 285753A (COUPLING) and 1 3360629 (GEARCASE ASSY) and 1 WP661600 (MOTOR DRIVE)
Near Basking Ridge, NJ 07920
Moses D
Job Details: 12/12/2019
OVEN JENN AIR JJW2830DS02 Replaced control panel that was sent to customer. Tested ok
Near Ardsley, NY 10502
Mike D
Job Details: 12/12/2019
REFRIG/FREEZER WHIRLPOOL KRFC300ESS01 Check found freezer sensor not registering properly needs new control and sensor will order; ordrng 1 W10316760 (thermistor) and 1 WPW10746274 (cntrl-elec)
Near The Bronx, NY 10465
Darren S.
Job Details: 12/10/2019
STOVE WHIRLPOOL GW397LXUB06 As per customer ... cancel appointment ....
Near Tobyhanna, PA 18466
Jose R
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Asper instruction checked for air flow,blocked deli cold air supply by 50%,raise freezer temperature to +3deg..."
Near Millburn, NJ 07078
Gerry Q
Job Details: 12/10/2019
DISHWASHER KITCHENAID KDPE334GPS0 Unit tested ok No truble found
Near East Windsor, NJ 08520
Brian H.
Job Details: 12/10/2019
MICROWAVE KITCHENAID KMHS120ESS2 Diagnosed and replaced faulty Interlock switches W11244490. $19.37. Labor $90. Unit working ok.; used 1 W11244490 (INTERLOCK) from stock
Near Park Ridge, NJ 07656
Stoyan S
Job Details: 12/10/2019
DISHWASHER JENN-AIR JDB9000CWP2 Replace defective pump motor Test it all op ok ; used 1 W10605057 (PUMP & MOTOR) from stock
Near Pearl River, NY 10965
Tim S
Job Details: 12/10/2019
RANGE WHIRLPOOL WFG745H0FS1 WNM5A00WPL1. Needs W11342985 temp irratic Still smell coating Oder. Also aqua clean not goodSr7726577374/ sr7726588138Techline said use oven to get rid of Oder. LM with customer Also needs McR only if customer calls back
Near Princeton Meadows, NJ 08536
Brian H.
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Replaced parts. Working ok
Near Monroe Township, NJ 08831
Brian H.
Job Details: 12/10/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced parts working ok.
Near Long Pond, PA 18334
Jose R
Job Details: 12/10/2019
WASHER WHIRLPOOL WTW8000DW5 "Found faulty drain pump..replaced ,calibrate and tested unit all ok; used 1 W10876600 (PUMP) from stock"
Near Brooklyn, NY 11224
Paul D
Job Details: 12/10/2019
DRYER - ELECTRIC WHIRLPOOL WGD95HEDC0 Checked unit found outside vent clogged advised customer to have outside louder cleaned out also lint screen doesn’t fit in all the way .advised customer needs to replace filter
Near Brooklyn, NY 11207
Paul D
Job Details: 12/10/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 Helped kage with microwave
Near Brooklyn, NY 11223
Paul D
Job Details: 12/10/2019
WALL OVEN KITCHEN AID KOSE500ESS02 Spoke to to at tech line (tj)advised me to move the connector on key board with 5 blue wires out of the bracket that holds in place so it doesn’t short out sr 7726573791 #
Near White Plains, NY 10606
Jerel L
Job Details: 12/10/2019
WASHER WHIRLPOOL WFW3090GW Refer to mz notes.
Near Briarcliff Manor, NY 10510
Jerel L
Job Details: 12/10/2019
REFRIG/FREEZER KITCHENAID KBFN506ESS01 Installed board and leds. Unit check ok
Near East Stroudsburg, PA 18301
Jose R
Job Details: 12/10/2019
WASHER WHIRLPOOL WFW72HEDW0 Found faulty control electric; ordrng 1 W11031829 (cntrl-elec)
Near White Plains, NY 10605
Jerel L
Job Details: 12/10/2019
WASHER MAYTAG MVWB835DC4 Installed new latch and board. All functions test ok
Near Brooklyn, NY 11207
Kage M
Job Details: 12/10/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 Installed and left the unit working as designed
Near Yonkers, NY 10704
Jerel L
Job Details: 12/10/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEYM00 Install gasket. Check ok
Near Brooklyn, NY 11236
Kage M
Job Details: 12/10/2019
DISHWASHER IKEA IUD8555DX2 Installed and left the unit working as designed
Near Yonkers, NY 10701
Marc M
Job Details: 12/10/2019
RANGE WHIRLPOOL WFG525S0HS0 Unit tested and checked oven examined and ran self clean and tested no issues detected at time of app. Except a-lot of grease inside oven which definitely caused grease fire unit working however maintenance showed me a dent on unit and a connector which was broken on dsi board a different issue all together fyi.
Near Bushkill, PA 18324
Jose R
Job Details: 12/10/2019
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 Water dispenser water tube broken inside door.; ordrng 1 WPW10386778 (tube-water)
Near Pleasantville, NY 10570
Marc M
Job Details: 12/10/2019
OVEN KITCHENAID KEMC378KSS01 Door inner glass broken cx supplied part glass replaced and tested
Near Yonkers, NY 10701
Marc M
Job Details: 12/10/2019
RANGE - ELECTRIC WHIRLPOOL WFG745H0FS Parts installed unit tested and checked ok
Near New Rochelle, NY 10801
Marc M
Job Details: 12/10/2019
DISHWASHER MAYTAG WDF560SAFM0 Part installed and unit tested ok working well .
Near East Windsor, NJ 08520
Brian H.
Job Details: 12/10/2019
MICROWAVE IKEA IBMS1455WS0 "Diagnosed faulty holder button w11116990, ACU w10317093, button w11086664, (2) push rod W10120235. Order parts. Extra time and oven cart on return ; ordrng 2 W10120235 (PUSH ROD)s and 1 w10317093 (ACU) and 1 w11086664 (BUTTON) and 1 w11116990 (BUTTON)"
Near New York, NY 10021
Damian T.
Job Details: 12/10/2019
D/WASHER UNDCTR WHIRLPOOL WDT970SAHZ0 "Checked and found unit’s not draining due to debris blockage at kitchen sink drainage connection to drain hose. Remove blockage, rechecked, ran diagnostics and unit tested ok."
Near New York, NY 10028
Damian T.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDF540PADB1 "Replaced console assembly, vent gasket, rechecked functions and unit tested ok."
Near Monroe Township, NJ 08831
Brian H.
Job Details: 12/10/2019
WASHER WHIRLPOOL WTW7500GW2 "Diagnosed faulty lid switch W10861642, and ACU W11130238. Order parts.; ordrng 1 W10861642 (LID LOCK) and 1 W11130238 (ACU)"
Near New York, NY 10028
Damian T.
Job Details: 12/10/2019
DISHWASHER WHIRLPOOL WDF520PADW7 "Checked and found unit not draining due to faulty under sink drainage system that requires a plumber to rectify. Disconnect unit’s drain tube from sink, ran checks and unit tested ok."
Near Manalapan Township, NJ 07726
Vincent D
Job Details: 12/10/2019
OVEN MAYTAG MGR6600FZ1 Vd found unit needed hinges installed part tested unit ran to specs
Near Marlboro Township, NJ 07746
Vincent D
Job Details: 12/10/2019
WASHER MAYTAG MVWB765FW Vd found a sheet rapped around wash plate removed tested unit ran to specs
Near Freehold Township, NJ 07728
Vincent D
Job Details: 12/10/2019
OVEN JENN-AIR JJW2430IL00 Vd cust states unit start making the noise after running for a while unit made noise for a sec or two then went away could not duplicate long enough to diagnose Called tech line was advised unit needs to occur in longer duration and times Ref # 7726590845
Near Brooklyn, NY 11230
Paul D
Job Details: 12/10/2019
RANGE WHIRLPOOL WFG505MOBW0 Checked unit found outer glass coming off will order ; ordrng 1 WPW10535777 (glass-door)
Near Brooklyn, NY 11230
Paul D
Job Details: 12/10/2019
DRYER WHIRLPOOL WGD92HEFW0 Needs 2 man left dryer noisy need drum rollers or idle pulley ;
Near Brick Township, NJ 08724
Tyler S
Job Details: 12/10/2019
WASHER WHIRLPOOL WTW4850HW "Not in need of service, got a new washer."
Near Brick Township, NJ 08724
Tyler S
Job Details: 12/10/2019
DISHWASHER KITCHENAID KDPE334GPS0 Installed owi sensor and control panel. Customer says units been working fine since part order. Did not install front panel as it did not come with lcd display.
Near Elmsford, NY 10523
Jerel L
Job Details: 12/10/2019
RANGE WHIRLPOOL WEG505MOBS3 Handle and shield broken. Needs new ; ordrng 1 W10310922 (SHIELD) and 2 W10831019 (SCREW)s
Near Brooklyn, NY 11234
Kage M
Job Details: 12/10/2019
RANGE KITCHEN-AID KFGG500ESS2 Checked and found unit not reigniting all the time ; ordrng 1 W11088878 (cntrl-elec) and 1 W11161843 (harns-wire) and 1 WPW10511278 (module-spk)
Near Hawthorne, NJ 07506
Elmer A.
Job Details: 12/10/2019
DRYER WHIRLPOOL WGD8500DW0 Installed idler pulley checked operation ok.; used 1 279640 (idler pulley) from stock
Near Clifton, NJ 07013
Elmer A.
Job Details: 12/10/2019
WASHER WHIRLPOOL WFW94HEXW2 Unclogged drain pump checked operation ok.
Near Fairfield, NJ 07004
Elmer A.
Job Details: 12/10/2019
DRYER MAYTAG MGD6630HC0 Removed lint from blower wheel checked operation ok.
Near Cedar Grove, NJ 07009
Elmer A.
Job Details: 12/10/2019
DRYER WHIRLPOOL WGD8500DW4 Installed control checked operation ok.
Near Montville, NJ 07045
Elmer A.
Job Details: 12/10/2019
WASHER WHIRLPOOL WTW5000DW2 Installed actuator & capacitor checked operation ok.
Near Kinnelon, NJ 07405
Elmer A.
Job Details: 12/10/2019
WASHER MAYTAG MVWX655DW1 Installed actuator checked operation ok.; used 1 W10913953 (ACTUATOR) from stock