Local Reviews
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Jose R.
REFRIGERATOR MAYTAG MFI2269VEW7 Replaced icemaker and hv control..tested ok
Enerve B.
M/W OTR MAYTAG n/a "Additional parts needed to go back on the job,shortage some where internally could not checked all,ok with cust to take unit down ,improperly installed.; ordrng 1 W10818686 (MAGN) and 1 W10864739 (THERM CAV) and 1 W10864741 (THERM M) and 1 W10918298 (MOTOR F)"
Michael I.
WASHER WHIRLOOL WTW4955HW1 F9E1. Long drain error. Drain hose pinched. Corrected. Check ok.
Michael I.
WASHER WHIRLPOOL MVWB766FW1 Filled to capacity 3x. Drained 3x. No leaks found.
Elmer A.
WASHER MAYTAG MVWB835DW0 Damaged control & motor.; ordrng 1 W10754158 (motor stator) and 1 W10754448 (clutch) and 1 W11100602 (cntrl-elec)
Vincent D.
DRYER WHIRLPOOL WGD7590FW0 Vd found dryer gas off turned on tested unit ran to specs
Eddy P.
WASHER WHIRLPOOL WTW5000DW2 Need new pulley ASSY old is broken ; ordrng 1 W10721967 (drive pulley) and 1 W10759923 (nut)
Vincent D.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Vd found lower hinge loose tightened tested unit ran to specs cust also showed a dent on door advised not covered after 30 days
Karl G.
DISHWASHER KITCHEN AID KDTE334GPS0 "Kg 4/30 installed main motor, checked dishwasher through diagnostic unit operating, no leaks detected unit operating as designed"
Michael I.
WASHER MAYTAG MVWC415EW2 F8E1 long fill; ordrng 1 W11210459 (VALVES) and 1 WPW10213953 (SCREW)
Kenly S.
DRYER WHIRLPOOL MDG25PRAWW2 part installed the unit is working well
Chris H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "CH - cleared frozen together ice cubes from bin and dispenser auger. Jumped out im, observed complete harvest and fill cycle. Dispenser auger tests good. No functional issues found at this time. Advised customer to empty bin periodically to avoid clumping issues."
Michael I.
WASHER MAYTAG MVWB955FC1 F5E3F5E2F0E3Door lock 2 count ; ordrng 1 W11188327 (LOCK)
Chris H.
DRYER MAYTAG MGDC215EW2 CH - installed dryer roller supports - tests good. Advised customer to have vent line cleaned.
Tyler S.
WASHER MAYTAG MVWC565FW1 "Customers colored clothes are being ruined by big bleach stains. Found functions on machine working and no codes. Multiple techs have been out, this is not a technical issue!!! Unit has some sort of excess bleach residue in it that customer can’t get rid of. Called tech-line and documented and gave customer tips from tech-line, all I can do. SR#7724735842"
Vincent D.
WASHER WHIRLPOOL WTW8500DC0 Vd unit needs wash plate (W10752283); ordrng 1 W10752283 (washplate)
Eric S.
RANGE - GAS KITCHENAID KSGG700ESS0 Found rear burners not lighting intermittently slso need cooling fan; ordrng 1 W10876582 (CAP KIT) and 1 W11107275 (FAN)
Eric S.
RANGE KITCHEN AID KSGG700ESS1 Found problem with orifice and valve also need panel; ordrng 1 W10552120 (ORIFICE)
Kenny G.
REFRIGERATOR JENN AIR JFC2089HTB Found cooling failure. Complete top and bottom dead needs compressor replacement. Will order. ; ordrng 1 W10160407 (compressor)
Tim S.
DRYER EL MAYTAG MEDX655DW1 "Replaced defective rollers & idler pulley ; used 2 12001541 (rollers), and 1 WP691366 (IDLER PULLEY) from stock"
Chris H.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "CH - installed new inlet valve - purged air to water dispensr, went into diagnostics and performed steps 29 and 31 - still it getting water to icemaker. Verified voltage to valve. Valve ohms out good. Disconnected im fill tube at connection to door and blew into door m line - could not blow air through. Unit has frozen im fill tube, due to faulty im fill tube heater. Called techline to report - sr# 7724740487. Unit needs new fc door {LW11026425}, 2 techs on return; ordrng 1 LW11026425 (FC DOOR)"
Peter B.
WASHER MAYTAG MVWC565FW0 Check unit found washing out of sequence recalibrate tested functions fine
Peter B.
WASHER WHIRLPOOL WTW5000DW2 Check unit found washing out of sequencing recalibrate tested functions fine
Tyler S.
WASHER WHIRLPOOL WTW5640XW3 Found lid lock light blinking constantly. Unplugged unit which seemed to resolved it after plugging back in but found F1E1 control fault in diagnostics. Ordering lid lock and control. ; ordrng 1 W10404050 (LID LOCK) and 1 W10480126 (CONTROL)
Aris S.
WINE COOLER WHIRLPOOL WUW35X24DS "Replace parts, test it is working good, ; used 1 876764 (VALVE), and 1 WPW10143759 ("
Kenny G.
REF T/M 21 CFFF WHIRLPOOL WRT371SZBM00 Customer stated unit still freezing items in fresh food items. Called tech : SR 7724211135 Tech support. Advised to change air baffle in freezer compartment and cover one off the return ducts to keep more cold air in freezer to resolve issue. ; ordrng 1 W10385132 (cover-evap) and 1 WP2254360 (gasket) and 1 WPW10396926 (air-tower)
Darren S.
DISHWASHER MAYTAG MDB6709AWS1 Install parts
Kenny G.
REFRIGERATOR WHIRLPOOL WRT311FZDM Checked and found compressor is emitting a very loud high pitched noise which is not normal. Compressor would need to be replaced to correct issue. Sealed system repair needed. Customer very unhappy and stated they do not want unit repaired. They will call PC Richards. To exchange. ; ordrng 1 W10445423 (compressor)
Stan F.
DISHWASHER WHIRLPOOL KDPE234GPS0 Found dispenser gasket pulled out / reinserted gasket and tested/ checked ok.took picture unit is under warranty
Paul D.
MICRO OVEN TOP WHIRLPOOL CMO WMH31017FS2 Checked unit needs line fuse holder blows house fuse ; ordrng 1 W10138793 (FUSE) and 1 W10422269 (LINE FILTER )
Jerel L.
REFRIG/FREEZER MAYTAG MFI2269DRM01 Installed new icemaker. No gap in seal. Unit checked ok
Paul D.
DRYER WHIRLPOOL WGD6620HW0 Checked unit found unit on time dry unit will reset more time and go to cool down in 2 mins time will will order ; ordrng 1 W11350212 (CONTROL )
Kenly S.
WASHER WHIRLPOOL MLE2000AYW check and found that the door switch is defective; ordrng 1 WP22002119 (MOTOR WAX) and 1 WP22003067 (SWITCH HOLDER ASSEMBLY)
Kenly S.
RANGE KITCHENAID KGRA806PSS00 part installed the unit is working well
Marc C.
WASHER MAYTAG MVWC465HW2 Inspected unit found oil leaked out of gear box needs gear box and clutch ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 W11239857 (BELT)
Kenly S.
DRYER WHIRLPOOL WED9290FC0 I checked and found that the fleet sensor was off. connect it and the unit is working well; Job Cmpltd
Tim S.
REFRIGERATOR KITCHENAID KSSO42FTX02 Needs service kit job; ordrng 1 W10801766 (cntrl-elec) and 1 W10822580 (motor-evap) and 1 WP2188875 (motor-cond)
Kyron G.
DISHWASHER AMANA ADB1400AGW1 unit will need strike. Latch assy and control
Kyron G.
WASHER WHIRLPOOL MHW7000AW2 unit checks ok
Wayne D.
REFRIGERATOR WHIRLPOOL KSRI22FNBT00 "Installed new ice maker, found bad optics, order part; ordrng 1 W10757851 (cntrl-elec)"
Eddy P.
WASHER WHIRLPOOL WFC7500VW2 "Pump had a sock in it removed, ran test washer is working fine"
Karl G.
KITCHEN WHIRLPOOL JJW2427DS02 KG 4/30 checked oven upon arrival unit display on and responding. Customer states oven turned on few hours after tech left on previous visit. Unit is heating and operating properly since. Tested oven through diagnostic mode no error codes stored. Spoke to Chris@techline and Documented service. Unit operating so techline advised not to start replacing parts without properly pinpointing issue. Unit operating normally at this time. File#7724743596
Stoyan S.
KITCHEN JENN-AIR JGRP436WP01 Display frozen on Jann Air logo Turn power off for minute problem stays the same Order new key pad; ordrng 1 WPW10464535 (cntrl-elec)
Moses D.
RANGE KITCHENAID KERS505XSS03 Made checks did temp test. In upper and lower oven tested ok. Re-calibrated oven. Showed customer about oven calibration. Tested ok
Kage M.
OVEN WHIRLPOOL WFG505M0BS0 Installed the gasket and left the unit working as designed
Kenly S.
REF BOT/MT 26CF WHIRLPOOL n/a Checked and found the control board and defrost sensor are defective ; saved tckt
Kage M.
WASHER MAYTAG MHW3505FW1 "Customer complaint was the unit shutting off before she could start the cycle advise the customer to remove plastic film from the user interface, checked unit for error codes, didnt get any error codes ran the unit on a test mode to find it completed the test cycle with no issues checked it again for errors and didn’t find any error codes"
Wayne L.
REFRIG/FREEZER KITCHEN AID KRFF507ESS01 Check unit find excessive ice build up cannot remove cover order new cover because old cover will be damaged when we do repair ; ordrng 1 WPW10501260 (EVAP COVER )
Kage M.
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Checked and found the filter was stuck, was able to remove and installed a new filter unit is working as designed"
Stan F.
OVEN JENN-AIR JJW2430WP02 Did load test ok did find that front of rack on sitting on oven cavity pull out left and right side so it can sit on oven cavity did load on it pass rack not falling off cavity.
Kyron G.
DISHWASHER AMANA ADB1400AGW0 "ordrng w10906422/control, wpw10274880/door switch, wp8580309/strike, wpw10195039/float switch and w10876537/drain pump (by SX)"
Damion M.
DISHWASHER WHIRLPOOL WDT20PADMZ "Check dishwasher and found faulty sump & motor I installed new sump instruct customer about usage check left unit working has design..,"
Kyron G.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 "ordrng wpw10464673/evap motor, wpw10487766/freezer harness, wpw10383615/thermistor, w11035836/control and w11087463/damper (by SX)"
Clayton G.
DISHWASHER WHIRLPOOL KUDS01IJWH1 Replaced console. Unit tests ok.
Clayton G.
MICROWAVE WHIRLPOOL WMH31017AS3 Unit needs controlW10468662 $156.65W10727360 $4.28W10269458 $30.88W10269460 $30.889735397999 Jasmin2017047021 peterLabor 130.00Est 340$ after trip. Do not recommend repair. 9734510111Bill Esttling village.
Elmer A.
WASHER WHIRLPOOL WET3300XQ2 Damaged timer; ordrng 1 WPW10113804 (timer)
Matt S.
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 New. Compressor and dye drier installed. System fully charged and working properly . Advised to allow 24hrs for normal temps.
Wayne D.
REFRIG/FREEZER WHIRLPOOL WRF757SDEM01 Replaced control boards
Edwin M.
OVEN WHIRLPOOL WOS51EC0AS02 Unit tested ok. Cust not satisfied with diagnosis
Wayne L.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Check unit remove broken glass that was stock in drain pump,unit now working fine"
Stan F.
WALL OVEN JENN AIR JMC2430DP01 Found unit going into open close door called tech line was told to order inner door .; ordrng 1 W10128850 (POP RIVET ) and 1 W10687342 (INNER DOOR.)
Edwin M.
OVEN KITCHENAID KGRA806PSS02 Replace switch
Damion M.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Check refrigerator and found faulty damper control I installed new damper and check left unit working has design...
Kenny G.
REFRIG/FREEZER MAYTAG MFF2055YEW00 Found unit operating as designed. No issues. Noise was coming from ice maker
Clayton G.
WASHER WHIRLPOOL WTW7040DW0 Unit has bad cold water valve. Valve clogged with sediment. Readvised customer unit must be on a dedicated 15amp breaker. W11220230 valveW10812423 control; ordrng 1 () and 1 W10812423 (cntrl-elec)
Eric P.
DRYER WHIRLPOOL WGD9150WW1 "Ep-unit has broken door latch, needs replacing. Quoted-Trip=$114.95, Parts=$13.85, Labor=$75.00, Tax=$13.50. Part # 279570 will be needed. Left quote with tenant, she is forwarding to landlord. Owes $122.57 for trip if not reparing"
Wayne L.
DISHWASHER WHIRLPOOL WDF520PADM7 Check unit sleeve friction is broken order part ; ordrng 2 8268961 (SLEEVE FRICTION )s
Wayne L.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Check unit refrigerator section ice up because of bad thermistor and control ; ordrng 1 W10843055 (CONTROL BOARD ) and 1 W10902214 (THERMISTOR )
Eddy P.
WASHER AMANA NTW4516FW3 Rent test could not find any issues with the washer instruct customer how to use the Settings unit is working fine no more issues
Brian H.
WASHER WHIRLPOOL MHW8200FCO Replaced parts. Working ok
Clem S.
WASHER WHIRLPOOL WM3770HWA Late preorder ; ordrng 1 4681EA2001 (PUMP )
Eric P.
WASHER WHIRLPOOL WTW4816FW2 Ep-cold water side of valve is broken. Needs new valve. Ordering (1) W11210459 valve; ordrng 1 W11210459 (VALVE)
Lewis G.
WASHER MAYTAG MVWC6ESWW1 Did a heavy duty water cycle with customer and timer is working as it should customer education on how to use the machine properly...........Explained cycles and how much water basically each cycle and the extra rinse cycle..
Eric P.
DISHWASHER KITCHENAID KDTM404ESS3 "Ep-customer stated unit fails to heat/dry. Ran diagnostics to reset heating cycle. Full heat at end of diagnostics. Ohmed vent motor -147.5ohms, should be 65-75ohms. Ordering (1) W11228135 vent; ordrng 1 W11228135 (VENT)"
Elmer A.
WASHER WHIRLPOOL WFC7500VW2 Ran with load machine checked operation ok.
Elmer A.
LAUNDRY WHIRLPOOL WTW8500DW2 Installed hinges & lid checked operation ok.
Dennis B.
WASHER WHIRLPOOL WETLV27FW0 Db timer not advancing unit needs following parts; ordrng 1 WPW10113804 (TIMER)
Marc M.
RANGE WHIRLPOOL WFG320M0BW2 Burners tested and checked cleaned & tested burners unit ops well tested ok interchanged burners and tested ok.
Wayne D.
REFRIG/FREEZER KITCHENAID KRFC704FPS00 Replaced control
Derrell D.
WASHER WHIRLPOOL WTW4616FW2 Customer washing delicates on normal and heavy duty causing some garments to tear. Advise to use delicate cycle for those garments to prevent damage. Test unit working properly
Eddy P.
WASHER WHIRLPOOL WTW5000DW1 Needs part to repair ; ordrng 1 W10876600 (drain pump) and 1 W11130362 (SUSPENSION)
Marc M.
RANGE MAYTAG MGR8800FZ0 "Unit tested & checked ok, no issues detected cx instructed on unit being brand new smoke will dissipate in a couple of uses. No smoke present during app waited until unit pre heated til 350 degrees no issues ."
Eddy P.
DRYER EL WHIRLPOOL LDR3822PQ2 Dryer will need a new motor not starting upwire looks like they are burnt ; ordrng 1 WP8563881 (see film card) and 1 WPW10448901 (motor-drve)
Frank G.
DRYER WHIRLPOOL WED4815EW1 Could not verify problem...unit running ok...
Clem S.
REFRIG/FREEZER WHIRLPOOL WF540CWBM1 "Replaced part ,test okay"
Clem S.
RANGE WHIRLPOOL KGCT305BBL2 Found stuck valve and rusting tube . Parts N/A.
Peter B.
WASHER WHIRLPOOL WFC7500VW1 Remove and replace failed part listed tested functions fine
Sam C.
REFRIGERATOR KITCHENAID KRSC503ESS01 Same failure ice on fresh food section evaporator called tech line they advised to replaced same parts and change defrost to 8 hour time; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
Peter B.
WSH FRT/LOAD WHIRLPOOL n/a Check found door lock remove and replace lock assembly plus clean pump tested functions fine ; used 1 WPW10443885 ( LATCH) from stock
Moses D.
OVEN KITCHENAID KEBS208SSS04 Replaced faulty upper bake element. Tested ok
Jesse F.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Freezing in f.f. section. Adjust freezer to close properly. O&i parts. Also adjust f.f. door...; ordrng 1 W11208347 (AIR DUCT) and 1 W11223729 (CONTROL BOX)
Marc C.
OVEN KITCHENAID KEBC207KSS05 Tested unit found oven doors bent below 90 degrees needs hinges and receivers both ovens. 2 men 2 CC on return; ordrng 2 WP4455605 (hinge-recv)s and 2 WP4455606 (hinge-recv)s and 2 WP9760575 (hinge-door)s and 2 WP9760576 (hinge-door)s
Stan F.
DISHWASHER KITCHENAID KDTE204ESS1 Check board for any burnt wires none ran test mode no error codes did find some plastic near heater causing a smell and burning clean heater ok. Told customer about dishwasher magic.
Jesse F.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Evaporation tray cracked. O&i part...; ordrng 1 W11035419 (tray-evap)
Jose R.
WASHER WHIRLPOOL WFW8540FW1 Found faulty drain pump.Replaced with new pump drain..tested unit ok; used 1 WPW10605427 (
Peter B.
WSH FRT/LOAD WHIRLPOOL WFW9351YW00 Remove and replace failed parts listed tested functions fine
Edwin M.
WASHER WHIRLPOOL WTW4816FW2 Cleared debris in pulley tested ok
Edwin M.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Replaced control and thermistor tested ok
Stan F.
RANGE JENN-AIR JGRP436WP01 Found convention fan motor running.called tech line will need control board.; ordrng 1 W10888661 (CONTROL BOARD.)
Derrell D.
WASHER WHIRLPOOL WFW92HEFC0 F9E1 error pump failure customer washed multiple loads in one day replace pump test unit working properly ; used 1 WPW10605427 (PUMP-WATER) from stock
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRS571CIHZ01 "Found 52.3 volts to dispenser motor connector(behind bottom grille, blue, grey/orange). O&i parts. Install control board first. Customer requests Saturday only...contact landlord, 973-901-1318...; ordrng 1 W11202789 (DISPENSER MOTOR) and 1 W11293378 (CONTROL BOARD)"
Dennis B.
DRYER MAYTAG MEDX655DW1 Db installed parts tested unit unit ran to specs
Marc C.
DRYER MAYTAG MGDC215EW2 Timer no good does not advance; ordrng 1 WPW10185981 (timer)
Dennis B.
REFRIG/FREEZER KITCHEN AID KRFF507ESS01 db went to replace fc led harns came off in foam tech line states unrepairable will contact customer within 5 days. Sr#7724740703
Frank G.
WASHER WHIRLPOOL WTW4850XQ1 Needs start capacitor...replaced cap and checkedSEND PAPER INVOICE ; used 1 W10804665 (CAPACITOR) from stock
Jason T.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Made checks” unit functions normal at this time, instructed customer..."
Jerel L.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Found icemaker arm off place. Reattached. Unit checked ok
Derrell D.
WASHER WHIRLPOOL WFC7500VW2 F13 error code failure at door lock unit will not operate ; ordrng 1 WPW10192994 (DOOR SWITCH ) and 1 WPW10192995 (DOOR LOCK)
Darren S.
WASHER WHIRLPOOL WTW8500DC0 Install parts.. calibrate unit.. ran diagnostics.. chek spin cycle .. and agitation .. machine ok ..
Omar S.
DISHWASHER MAYTAG MDBH949PAB4 Installed heater and dispenser test ok..
Omar S.
WASHER WHIRLPOOL WFW9400SW01 Customer states that he has an allergic reaction to Mold took pictures of the mold on the washer located on bellow and dispenser.
Jerel L.
REFRIG/FREEZER JENN AIR JFC2290RTB00 Installed new brackets and glides. Realigned bottom drawer. Unit checked ok
Stoyan S.
DISHWASHER WHIRLPOOL WDF330PAHS0 Wrong apartment # real one is #310/ Ck heating element-ok/ Run diagnostics no error codes stored in memory/ Unit works as designed / Advise customer to use jet dry and to open door after dw is finish working
Stoyan S.
RANGE WHIRLPOOL 64HA-4TKVW Ck range themp is ok Oven works as designed
Jason T.
REFRIG/FREEZER KITCHENAID KRFF507ESS01 "Made checks” found defective control & UI board, order parts.. ; ordrng 1 W10843055 (MAIN CONTROL ) and 1 W11089931 (UI BOARD )"
Chris H.
WASHER WHIRLPOOL WFW95HEXW2 "CH - found unit with stored f9e1 fault. Ran through diagnostic cycle - drain pump motor is barely moving any water. Flow increased when i lowered drain hose. Unit has weak drawer n pump - needs replacement pump {WPW10241025}, extra time on return; ordrng 1 WPW10241025 (PUMP)"
Kenly S.
REF BOT/MT 22CF KITCHEN-AID KFCP22EXMP "check and found that the water line was blocked, unlocked and the unit is working well"
Sam C.
REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Unit failed on sealed system / leaks can’t be found/ isolated lines/ leaks at heat exchanger / called tech-line to documented heat exchanger not available on this unit, / unit unrepairable reference # 7724738119 customer not at home only cleaning lady"
Sam C.
REFRIGERATOR KITCHENAID KBFS20EVWH10 "Found water line frozen,adjusted temperature settings"
Jose R.
REFRIG/FREEZER WHIRLPOOL WRT311FZDB01 Spoke to Scott at techline..unit not repairable.SR# 7724742236
Chris H.
WALL OVEN JENNAIR JMW3430WP02 "CH - unit is coding out f6e0 and f6e8 by itself every minute or so. Attempted to go into diagnostics to check for mw software version per sp W10538518. Every time diagnostics opens it immediately closes out - erratic button function from ui after a exiting diagnostic. Unit needs new ui {W10538518}, appliance manager {WPW10292566}. Due to installation near overhanging countertop, unit requires 2 techs, oven cart, and drain extra time on return; ordrng 1 W10538518 (UI) and 1 WPW10292566 (APPLIANCE MANAGER)"
Brian H.
REFRIGERATOR KITCHENAID KRFC300ESS01 Observed faulty damper assembly WPW10594329Order part.; ordrng 1 WPW10594329 (DAMPER BOX)
Paul T.
REF S/S 25 CF WHIRLPOOL n/a "Checked unit, found filter stuck in housing, Was able to remove stuck filter from housing, also reinstalled filter door that fell out of place, all test and check ok."
Paul T.
WASHER WHIRLPOOL MHW5500FW0 "Checked unit, found control issue and also console not functioning properly. When put into diagnostic, tub also had weird sounds possible bearing. Customer not going for repair at this time due to condition and use of unit. Unit not installed properly and unlevel causing unit to bounce around. Also only has hot water line connected"
Tyler S.
REFRIGERATOR KITCHENAID KSC23C8EYB02 "Refrigerator compartment evaporator iced over, has happened multiple times. Thawed evaporator out and found harness connection to fan pitted and corroded. Documented with tech-line, unit unrepairable. SR#7724737119."
Vincent D.
REFRIGERATOR WHIRLPOOL GS6NBEXRS01 Vd found all three bulbs dead in refrigerator section cust is going to replace himself collected trip 122.57 by check # 272
Sam C.
REF S/S 22 CF WHIRLPOOL n/a "Unit failed on ice maker leaking,ice buildup damage ice bucket; ordrng 1 W10803533 (ice-contnr) and 1 W10822606 (motor) and 1 WPW10445780 (valve-inlt) and 1 WPW10445782 (icemaker) and 1 WPW10445798 (shaft)"
Felipe T.
DISHWASHER KITCHENAID KDTM354ESS1 "Replaced defective main harness, control board and heater"
Sam C.
REFRIG/FREEZER IKEA ISC21CNEDS00 Wrong ice bucket don’t fit this refrigerator ; ordrng 1 WPW10294325 (ice-contnr)
Paul T.
DRYER EL WHIRLPOOL WED9290FC0 "Checked unit, put into diagnostic mode and no error codes found, ran unit and unit is cycling and heat is good. Vent is clear in unit. Advised customer that if it is used several times in a row then lint box will have to be cleaned more often. All test ok at this time."
Sam C.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Customer complaint at noisy damper control; ordrng 1 WPW10594330 (control)
Karl G.
RANGE KITCHENAID KGRS303BSS0 Kg 4/30 installed spark module. Checked unit through heating oven heating and operating as designed
Tyler S.
WASHER WHIRLPOOL WFW92HEFW0 Socks sometimes go inside door bellow according to customer. Pretty standard for a front load washer. Found no errors and unit working properly. Told customer to make sure clothes are all the way inside drum before starting a load.
Marc C.
DRYER WHIRLPOOL WGD4815EW2 Installed heater box tested unit OK
Marc C.
OVEN MAYTAG MGR8800FZ0 Installed clock assembly DSI board igniter and gas valve tested unit OK tested for leaks no leaks at time of service
Frank G.
LAUNDRY WHIRLPOOL MHW8200FC0 Replaced control panel and drain pump...ran diagnostics and checked...
Michael I.
DRYER WHIRLPOOL WED9400SZ2 Broken drum. Needs drum and teardrop. 2 count ; ordrng 1 W10180498 (TEARDROP) and 1 W10545924 (DRUM)
Michael I.
DRYER MAYTAG MED5100DW1 F4E4 F4E3F2E1Needs element fuse 2count; ordrng 1 W10909685 (FUSE) and 1 WP8544771 (ELEMENT)
Vlad C.
RAN GS 30 CV AMANA AGR4230BAW1 Repaired/Secured harness wire. Inspected fir proper function. Working fine now.
Vlad C.
WASHER WHIRLPOOL WTW5000DW2 Apt. #4A. Reseted main control board. Inspected for proper function. Working fine now.
Jerel L.
DISHWASHER KITCHENAID KDFE104DSS Instruct cus of usage of pods. Unit checked ok
Karl G.
REFRIGERATOR WHIRLPOOL JS42PPDUDE00 Kg 4/30 checked unit found water leaking when dispenser is being used. Water leaks from inside connection under door. Door might have to be removed to properly see where water is leaking. Built in unit 2 Men 2 CC. Odering fill tubing just in case; ordrng 1 WPW10296807 (tube-water) and 1 WPW10683737 (tube-water)
Tyler S.
OVEN KITCHENAID KGRS505XSS02 "Lower oven bake ignitor is OL and upper oven bake ignitor is on it’s way out. Needs two bake ignitors. Customer paid $222.29 by check, owes $222.28 on return. Total $444.57. ; ordrng 2 WP7432P143-60 (IGNITOR)s"
Matt S.
WASHER WHIRLPOOL WTW5000DW2 Sounds like something’s in the drain pump. Removed pump. Nothing inside housing however when i removed the pump hose and a little water came out i did find a metal paper staple on the floor which could have come out during pump removal. I could hear the noise before removing the pump. The noise only occurred when the drain pump runs. After re-installing the pump and further testing the noise is no longer there. Working properly at this time. Call if the noise returns.
Tyler S.
RANGE IKEA IGS426AS2 "Found DSI board is also melted, and customer forgot to mention she is having issues with burners as well on my first visit. Ordering dsi control and caps and burner heads.; ordrng 1 W11162730 (DSI) and 1 WPW10170554 (CAP SET) and 1 WPW10515452 (LF BURNER HEAD) and 1 WPW10515453 (RR BURNER HEAD) and 2 WPW10515454 (LR AND RF BURNER HEADS)s"
Eric S.
REFRIG/FREEZER WHIRLPOOL WRS321SDHV01 "Adjusted damper, Checked unit it is working as designed advised customer on temp settings"
Brian H.
KITCHEN MAYTAG MDB7749SBM2 found burnt control board and UI (see photos). Called Whirlpool safety as per notes. Unit deemed unrepairable SR#7724721055.
Marc C.
DISHWASHER WHIRLPOOL WDT910SAYM3 Do not order parts est only wants to think about it wants new unit; ordrng 1 WPW10605058 (pump&motor)
Eric P.
N/A N/A KGSA906PSS00 "Ep-call is being rescheduled for Monday May 6,2019, due to oven being in use upon arrival . Before 2pm is preferred ; schdld next appmnt for 5/6 MON !"
Frank G.
DRYER WHIRLPOOL WGD97HEDW0 Cleaned out blower and lint filter housing...also needs venting cleaned out
Wayne L.
LAUNDRY WHIRLPOOL WTW8000DW5 "Check unit reset control instruct customer not to overload unit,unit now working fine unit checked ok"
Wayne D.
REF BOT/MT 19CF WHIRLPOOL WRF560SEYM04 Replaced ice maker ; used 1 4317943 (ICEMAKER) from stock
Kenny G.
WASHER WHIRLPOOL LSR8433KQ0 Found loose connection at kid switch. Corrected issue and unit is working as designed.
Marc M.
RANGE KITCHENAID KDSS907SSS Unit tested and checked front left burner not lighting unit needs wire harness. Part number wp9756824 wire harness needed to complete repair.; ordrng 1 WP9756824
Paul D.
REFRIGERATOR WHIRLPOOL WRB322DMBB00 Checked unit found front legs needs to be adjusted customer needs to be leveled
Vincent D.
OVEN WHIRLPOOL GW397LXUS06 Vd unit needed ignighter (12400035) installed part tested unit ran to specs ; used 1 12400035 (igniter) from stock
Brian H.
DRYER MAYTAG MGDB765FW0 dryer will not run on “sensor dry”. Confirmed sensor and sensor harness are both ok. Confirmed exit thermistor is ok. Dryer is able to work on timed dry. Diagnosed faulty ACU. Order part W11089308; ordrng 1 W11089308 (ACU)
Marc C.
OVEN WHIRLPOOL GBD277PDT09 Tested lower oven no issues at time of service ovens heating ok at time of service intermittent issue one time
Tyler S.
WASHER AMANA NTW4516FW2 Has a dead control. Verified 120 into it. Nothing. ; ordrng 1 W11170317 (CONTROL)
Keyel H.
REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Found big air gap on the left side of fresh food gasket, adjust gasket with heat gun defrost ice off air vents check ok."
George T.
OVEN WHIRLPOOL WEG515S0FS2 Apt 616..broken parts found..unit located in major construction site.; ordrng 1 WPW1003170 (SCREW) and 2 WPW10310922 (trim-vent)s
Tim S.
WASHER WHIRLPOOL CGT9100GQ0 Removed water from door./ tighten screws around door and Sealed./ checked ok.
Michael I.
DRYER WHIRLPOOL WGD85HEFW1 Needs motor blower pulley. 2 count; ordrng 1 W10837240 (IDLER) and 1 W11086656 (MOTOR) and 1 WPW10211915 (BLOWER)
Paul T.
REFRIG/FREEZER WHIRLPOOL WRF560SEHZ00 "Checked over unit, door might have been slightly open causing air leak into freezer, adjusted door seal and tracks for door to close properly, all test and check ok at this time."
Keyel H.
REFRIG/FREEZER WHIRLPOOL WRS588FIHZ00 Defective water filter causing supply water line to rattle when using water dispenser.
Eddy P.
DRYER WHIRLPOOL WGT3300XQ2 Need new door catch and striker. Door not staying closed ; ordrng 1 279570 (catch door dryer) and 1 WP3406107 (switch-dor)
Darren S.
DRYER WHIRLPOOL MDE7600AYW Found vent not connected ... found wire burnt out at timer .. repair wire .. ran cycle .. machine ok ... customer instruct
Aris S.
DRYER MAYTAG MGDX655DW2 "Found a broken door switch, install one test it is working good ; used 1 WP3406107 (SWITCH) from stock"
Matt S.
RANGE WHIRLPOOL WFG775H0HZ0 Shorted key pad code as per techline SR#7724738177 replace the keypad/control W11175139; ordrng 1 W11175139 (cntrl-elec)
Vlad C.
DRYER AMANA NEC3120FW0 Repaired/Secured drive motor. Inspected for proper function. Working fine now.
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRS325FDAM04 L.E.D. light panels out again. O&i parts...please reschedule after 1 pm...; ordrng 2 WPW10515057 (light)s and 1 WPW10515058 (light)
Michael I.
WASHER MAYTAG MVWP575GW0 F0E5. Off balance error. Cust was washing sheets at the time. Instructed on proper load sorting and cycle selections.
Jesse F.
REFRIG/FREEZER WHIRLPOOL ED5FVGXWS06 "Water inlet valve needed. O&i part...also, clear clogged drain...please reschedule in the a.m., as early as possible...; ordrng 1 W10408179 (water vavle asm)"
Tyler S.
DISHWASHER JENN-AIR JDB9800CWP2 "Worked for a month with no issues after I did a control, owi, and vent fan motor. Now same issue has reoccured. Spoke with tech-line who offered limited help as they don’t seem to know of this issue with this model. Unit runs fine for 10-15 minutes then stops. Water stays in tub and all lights go out on panel. Spoke with another tech who had run into this and had success with replacing drain pump and control. Found drain pump ohming out of range, 95.5 ohms. Should be 15-60. Ordering control and pump. SR#7724345331; ordrng 1 W10866121 (CONTROL) and 1 WPW10531320 (PUMP)"
Aris S.
LAUNDRY WHIRLPOOL WFW5620HW0 "I call up the office spoke Bruce, sr 7724740224. There is no error was found"
Jose R.
REFRIG/FREEZER WHIRLPOOL WRT311FZDM00 Found shorted compressor Allow 2 cc ; ordrng 1 876764 (valve) and 1 WPW10507886 (compressor)
Vincent D.
WASHER WHIRLPOOL MVWB755DW0 Vd cust said unit is in warr but had no pop just said she had bought the house with he unit in it but house is not a new construction advised cust they have to contact wpl
Clayton G.
DISHWASHER WHIRLPOOL WDF750SAYT3 "Unit covered in calcium, ran selftest unit tests ok. Advised customer they have hard water. This is not a defect of the dishwasher or a failure of parts. Advised customer to use dishwasher cleaner. And white vinegar to stave off calcium."
Aris S.
WASHER WHIRLPOOL WFC7500VW1 "Fixed a loose connection by the door latch, run it on service diagnostic, is working normal at present time, but if problem continues then need to send the control & door latch"
Kenny G.
DISHWASHER WHIRLPOOL IUD9500WX4 Found bad user interface. Customer will call if they decide to fix. Do not order part. Total : 416.73Collected :125.15Mail reciept to Cust. ; ordrng 1 W10890671 (cntrl-elec)
Roberto C.
WASHER MAYTAG MVWB835DW0 Loud on spin needs gearcase ...customer will go for a new unit
Clayton G.
REFREGERATOR KITCHENAID KSSC36FTS04 Needs sealed system repairAnd door gasket replacement. Also springs for closer cam left side.9732199126 husband. WP2004517 $37.28WP2266880 $4.85 WP2005783 $26.99W10485630 $8.95W10205100 $210.53 temp out of stock tribbles/out of stock Marcone.W10276644 $417.96 compressorWPW10281063 drain pan heater.Gave est. 122.57 due. ; ordrng 1 W10205100 (evaporator) and 1 W10485630 (screw) and 1 WP2004517 (spring) and 1 WP2005783 (cam-door) and 1 WP2266880 (bushing) and 1 WPW10281063 (heater-pan)
Arden D.
WASHER WHIRLPOOL LAT5000AAW "AD. Checked unit, found faulty drain pump, hose and clamps. Customer undecided on repair. Collected $122.67 via ccd."
Damion M.
M/W OTR WHIRLPOOL n/a Check micro wave and found faulty magnetron unit not heating pls order thank you...; ordrng 1 W10818686 (MAGNETRON) and 1 WPW10575756 (DIODE)
Aris S.
REFRIGERATOR KITCHEN AID KRFC300ESS01 I call up tech line spoke spoke with Chris sr 7724742358
Gerry Q.
WALLOVEN WHIRLPOOL JJW9830DDS Unit need upper /lower cooling fan ; ordrng 1 WP74008383 (fan- tange) and 1 WP74008437 (fan- tange) and 2 WP74010283 (hinge)s
Robert D.
COOKTOP JENN-AIR JGD3430GS00 Grommets under each burner knob are no longer sticking to cooktop surface. Informed cust grommets are cosmetic and not covered. She is also not happy with discoloring of burner heads and grates. Advised cust to contact jennair directly for a solution regarding cosmetic coverage. No operational issue.
Clayton G.
DISHWASHER WHIRLPOOL KDTM504EPA2 3-25-1Per tech line. No defect found. No part to order
Edwin M.
WASHER MAYTAG MHWC7500YW0 Failed door latch; ordrng 1 WPW10192995 (latch)
Robert D.
REFRIGERATOR AMANA AFF2534FEW Unit has faulty jazzboard. Ordering jazzboard. Cust will have unit turned off 24 hours prior to return service. Cust owes $253.10 on return. ; ordrng 1 12002754 (JAZZBOARD)
Paul T.
DRYER MAYTAG MED5630HW0 "Checked unit, diagnostic mode is not working, when trying to test components, unit shuts down, also when operating on timed dry, clock is counting up instead of down.; ordrng 1 W11310057 (CONSOLE) and 1 W11316370 (CONTROL )"
Roberto C.
WASHER MAYTAG MVWC565FW1 Not draining...needs water pump ; ordrng 1 W10876600 (drain pump)
Tyler S.
RANGE MAYTAG MGR6600FZ0 Installed new gas regulator. Turned gas on and checked all my connections for leaks. Looks good. Advised customer to use unit and monitor.
Tyler S.
OVEN KITCHENAID KEBS208DSS8 "Control panel with membrane and control need replacing, both are no longer available. Collected $122.57 by card."
Kyron G.
MICROWAVE MAYTAG MMV4206FZ0 unit checks ok.
Tyler S.
REFRIGERATOR WHIRLPOOL WRT359SFYW00 Found temperatures in both compartments ok. No issues at this time. Showed customer how to remove kick plate and vacuum dust off front of condenser. Customer was concerned with run times of compressor but unit has no functional issues at this time.
Dennis B.
DRYER WHIRLPOOL WGD7300DW0 Db could not duplicate at this time customer will keep an eye on unit and call back tested unit unit ran to specs
Dennis B.
REFRIG/FREEZER KITCHEN AID KRMF706EBS01 Db installed parts tested unit informed customer it will be 2 to 3 hours before ice production
Kage M.
WALL OVEN IKEA IBS550PWS01 Installed the main control and left the unit working as designed
Enerve B.
RANGE WHIRLPOOL ACR4303MFW3 "Checked out the range ,founded the failure of the improper used. Unit works fine as designed all cook top and the oven part, customer education as well."