Local Reviews
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Clem S.
DISHWASHER KITCHENAID KDFE304DSS0 "Replaced parts ,test okay"
Gabino P.
WASHER WHIRLPOOL MHW3505FW1 Found code F3E1 reset main control and check ok.
Roberto C.
WASHER WHIRLPOOL WFW96HEAC0 Needs water valve no water coming into washer machine; ordrng 1 WPW10247306 (valve)
Damion M.
DRYER WHIRLPOOL WGD7590FW0 "3/14/19 9:25: DM rspndd 3/13 WED, Replaced burner valve. Working as designed"
Kenly S.
OVEN WHIRLPOOL WFG320M0BS3 parts installed the unit is working well
Marc C.
REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Tested unit found mullion flipper pulled out of top clip i reinstalled mullion tested unit ok
Stoyan S.
OVEN JENN-AIR JJW3830DS01 At first customer have F2E1 and now unit is turning on and off by itself Order new cntrl panel; ordrng 1 W11232121 (CNTRL PANEL )
Jose R.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "F6E4,F2E1. Found defective drain hose..replaced drain hose with new..tested ok; used 1 WP8269145 (BRACKET) from stock"
Paul T.
REF BOT/MT 19CF WHIRLPOOL n/a "Installed new door on unit, adjusted to seal properly, all test ok."
Paul T.
DISHWASHER WHIRLPOOL WDF520PADM "Checked over unit, found drain from unit connected to drain under sink to low causing long drain time. Photos uploaded. Advised customer she would need a plumber to adress issue. Unit itself test and check ok."
Paul T.
REFRIG WHIRLPOOL WRS571CIHZ01 "Checked unit, found water filter no good causing no water pressure at dispenser. When filter is bypassed all test ok and getting full pressure. Advised cust filter are not covered under warranty."
Clem S.
OVEN WHIRLPOOL n/a Arrive on call customer unable to access apt today ; saved tckt
Paul T.
REF BOT/MT 19CF WHIRLPOOL n/a "Checked over unit, all test and check ok. Entire cooling system ok. Customer is complaining about a foul smell. Advised cust to keep unit clean and that a refrigerator does not make its own smell, but will smell with whatever food is inside. Customer did not like that answer. Tried every way to explain that food makes smells but he did not agree. Referred customer to pcr and whirlpool for further assistance."
Kenny G.
REF BOT KITCHEN-AID KRFF300ESS01 Completed repair. Both parts installed. Tested ok.
Gabino P.
WASHER WHIRLPOOL WTW5000DW1 Replace control and check ok.
Matt S.
WASHER WHIRLPOOL LSN1000JQ0 "Cannot get the drive hub to break lose to remove it using a spanner and 5lb hand sledge hammer. Have to order the basket, drive hub and replace all of it along with the gear case. W10389328 WP21366 285868 3361596 W10814296 3952746 extra time. 2 man; ordrng 1 285868 (filter plug) and 1 3361596 (tub-outer) and 1 3952746 (sub 285868) and 1 W10389328 (basket & bal ring) and 1 W10814296 (gasket) and 1 WP21366 (nut-spaner)"
Wayne L.
REFRIG/FREEZER WHIRLPOOL WRS571CIDM00 Check unit repair water filter housing unit working fine
Marc C.
RANGE WHIRLPOOL WFG525S0HZ1 Tested unit found dented control panel out of box; ordrng 1 W11026866 (panl-cntrl)
Kenny G.
MICROWAVE JENN-AIR JMW9530DAS Checked and found main control is defective. Will order. Part : WP74009716 control. Total cost: 718.57Collected : 360.00 3/13/19; ordrng 1 12002489 (hinge) and 1 WP74009716 (cntrl-elec) and 1 WP74010283 (hinge)
Jason T.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Made checks” restrict air flow deli drawer assembly, tested ok..."
Kenly S.
RANGE - ELECTRIC WHIRLPOOL WFG320M0BW0 I found that the ignator was defective and replaced them using one of my stock truck part# w10918546; used 1 W10918546 (IGNTR OVEN) from stock
Paul T.
D/WASHER UNDCTR KITCHEN-AID KDTM354DSS4 "Apt# 4P, checked unit, found water not cycling throughout unit, also drain pump not pumping fully.; ordrng 1 W10805015 (SUMP AND MOTOR) and 1 W10914557 (PUMP)"
George T.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Spoke to rick from techline.sr#7724379470 aas to.d to block off some of the air that might be hitting the tank area.and i did.also thawed out the tank to get water to flow again..
George T.
DISHWASHER KITCHENAID KDTE104ESS1 "Pics were taken . Opened door up in front of customer. control , wire harness and UI blew up;, burnt; .she was not paying or any repair or parts.."
Roberto C.
DRYER WHIRLPOOL WED75HEFW1 Stack unit needs a second tech to bring dryer down no heat 2m2cc; saved tckt
Michael I.
LAUNDRY MAYTAG MGDX500XW0 Replaced idler pulley. Check ok. ; used 1 279640 (idler pulley) from stock
Kyron G.
MICROWAVE WHIRLPOOL WMC30516HZO "spoke with Bruce. SR# 7724379938, bad magnetron and was told by Whirlpool to have cust call trade care support for replacement."
Marc C.
REFRIGERATOR WHIRLPOOL GSF26C4EXT02 Replaced auto damper tested unit OK
Chris H.
SXS 25' AMANA ASI2575GRS01 "CH - unit is not cooling at all. All fan are functional. Put unit 8nto diagnostic routine - no function from compressor. Verified voltage to compressor. Start relay has continuity. Compressor windings ohm out slightly high - 5, 8, and 14 ohms. Unit needs new compressor {W10507884}, sealed system tech and extra time on return; ordrng 1 W10507884 (COMPRESSOR)"
George T.
REF T WHIRLPOOL WRT111SFDM03 Customer does not speak english at all..possible warm air getting in from around both doors...will order new doors.cleared out the frost for now.; ordrng 1 LW10751123 and 1 LW10751126 (dor-fip)
George T.
RANGE WHIRLPOOL WFG320M0BS3 Customer threw the actual door away..have nothing to go by..will need to order every single part of the door..; ordrng 4 WPLW10837674 (SCREWS)s and 4 WPLW10837732 (SCREWS)s and 1 WPLW10894054 (HANDLE) and 1 WPLW11104748 (INNER DOOR) and 1 WPLW11105139 (TRIM) and 1 WPLW11176456 (DOOR FRONT) and 4 WPLW11206744 (SCREWS)s and 1 WPLW11209792 (LEFT TRIM) and 1 WPLW11211504 (SUPPORT) and 1 WPLW11232008 (TRIM) and 2 WPLW11240518 (HINGE)s and 4 WPLW3400832 (SCREWS)s and 4 WPW10277003 (screw)s and 1 WPW10481433 (nameplate) and 1 WPW10535767 (glass-door)
Roberto C.
WASHER MAYTAG MVWB766FW0 Replace console run test ok
Roberto C.
WASHER MAYTAG MGD9700SQ0 Clean up dispenser drawer test ok...
Michael I.
DRYER MAYTAG MGDC215EW2 Broken door switch; ordrng 1 WPW10569603 (DOOR SWITCH)
Kage M.
RANGE WHIRLPOOL WFG505M0BS3 Installed parts and left the unit working as designed
Michael I.
WASHER WHIRLPOOL WTW4816FW2 Leaking fill valve; ordrng 1 W11210459 (VALVE )
Clem S.
D/WASHER UNDCTR WHIRLPOOL WDF550SAFS "Replaced defective gasket,test okay"
Enerve B.
Kitchen WHIRLPOOL AGR4230BAW3 "3/14/19 9:54: EB rspndd 3/13 WED, Replaced defective seal. Working as designed."
Gerry Q.
D/WASHER UNDCTR KITCHEN-AID n/a Float assy adjusted unit tested ok
Jerel L.
WASHER WHIRLPOOL CAE2745FQ0 Ran diagnostic test. No error codes. Only found hot water off at supply. Unit checked ok
Jerel L.
REFRIGERATOR WHIRLPOOL KBFN506ESS00 "Called techline, found compressor fsulty.Built in refrigerator. 3 count. Apartment is on 6th floor. Installed new compressor. Instruct to allow 24 hours. Unit checked ok SR 7724376312"
Jerel L.
REFRIG/FREEZER KITCHEN AID KRFF305ESS00 Installed new gaskets. Heat treated - uni checked ok
Wayne L.
RAN GS 30 SC WHIRLPOOL WFG515S0ES0 "Check unit,unit working fine"
Kenny G.
DISHWASHER WHIRLPOOL WDF330PAHW2 Checked unit and found drain hose had a clog under sink where it connects to ding drain piping. The installation was done by PCR .... hose extended by non factory drain hose.
Eddy P.
LAUNDRY WHIRLPOOL WTW5000DW1 Replaced motor pump cap and actuator Washer is working properly
Elmer A.
WSH FRT/LOAD WHIRLPOOL WFW92HEFW0 Damaged dispenser & sensor .2men 2count; ordrng 1 W10862190 (dispenser) and 1 W11096092 (sensor)
Roberto C.
WASHER WHIRLPOOL WTW4950HW0 Replace control test ok
Sam C.
REFRIGERATOR WHIRLPOOL WRF560SEYW05 "Installed new door,cam,bracket and nameplate on return customer notice that right door also started to brake at bottom hinge take picture and order right door; ordrng 1 LW10353181 (dor-fip wh)"
Arden D.
WASHER MAYTAG MVWB835DW4 AD. Replaced defective valve. Recalibrated and ran diagnostics. Unit tested ok. Advised customer on load and cycle selection.
Omar S.
WHIRLPOOL WHIRLPOOL LTE5243DQB "Missing capacitor 02; ordrng 1 8572717 (capacitor,motor)"
Clayton G.
DRYER WHIRLPOOL MGDB835DW3 Replaced thermal fuse and remove sock from blower wheel. Unit tests ok. standard labor 031600
Felipe T.
DISHWASHER WHIRLPOOL WDP350PAAB5 Removed debris from drain pump
Edwin M.
VENTHOODS WHIRLPOOL IHW2530BS0 Replaced failed switches
Sam C.
REFRIGERATOR MAYTAG MRT118FFFZ05 Installed new door and roller lube and heated gasket
Edwin M.
OVEN WHIRLPOOL WFG525SOHT1 Replaced failed module; used 1 Wpw10511278 (MODULE) from stock
Mike D.
OVEN JENN-AIR JJW3830WB00 Check found unit getting error code F2E2 needs new control panel ; ordrng 1 W10672686 (panl-cntrl)
Ken K.
REFIG/FREEZER JENN-AIR JFC2290REP00 "Very low water pressure to unit with filter in, installed bypass works great, ordered filter, filter cover and RC door gasketes; ordrng 1 EDR4RXD1 (FILTER) and 2 W10830046 (DOOR GASKET)s and 1 WP67006331 (FILTER DOOR)"
Kenny G.
FREEZER WHIRLPOOL WRT316SFDB01 Checked unit freezer everything is frozen solid except some ice creams customer bought. Advised the unit is working as designed.
Edwin M.
DRYER WHIRLPOOL GGW9250PW2 Unit needs control panel. Will not repair
Marc M.
DISHWASHER WHIRLPOOL KUDS01FLBT1 Cx instructed no issue detected @time of app. No leak water draining no issue at time of app.
Dennis B.
DISHWASHER WHIRLPOOL WDF130PAHW0 Db unit has 4-3 wash motor dead unit needs following part; ordrng 1 W10888591 (MOTOR SUMP)
Tyler S.
WASHER WHIRLPOOL WFW92HEFW0 "Customer says detergent is not going into the tub. Called tech-line and explained problem. There is a dryer stacked on unit making it impossible to check top components. Problem is within detergent pump, load & go cartridge or elsewhere in dispenser assembly. Customer is going to unstack dryer. Ordering dispenser. SR#7724379622; ordrng 1 W10862190 (DISPENSER)"
Kenny G.
FREEZER WHIRLPOOL WRF560SEYM05 Cust requested ice maker removed. Was broken did not request replacement. Wanted more space in fridge. If they call back send me back with ice make kit.
Lewis G.
LAUNDRY WHIRLPOOL WFW92HEFW0 E01 and F03....reference # 7724375718...According to service matters what is the pressure sensor a hose and Purnell called tech-support and confirmed that it was a pressure sensor... ordered pressure switch number W10448876... checked truck completely do not have available in truck; ordrng 1 W10448876 (PRESSURE SWITCH)
Eric S.
REFRIGERATOR WHIRLPOOL ARB1914CB Door adjustment
Jose R.
REFRIGERATOR WHIRLPOOL WRF560SEYM02 "Found left refrigerator door shim worn or missing,and evaporator defrost thermistor faulty..replaced defrost thermistor,defrosted evaporator and install new shim for door..tested unit all ok; used 1 WP488881 (WASHER), and 1 w10902214 (THERMISTER) from stock"
Edwin M.
OVEN WHIRLPOOL WGG555S0BS06 "Found bad bake ignitor. When replaced unit would power up then rapidly shut off. Needs control board; ordrng 1 W10873165 (cntrl-elec), used 1 W10918546 (IGNTR OVEN) from stock"
Dennis B.
WASHER WHIRLPOOL WTW8040DW Db tested unit unit ran to specs could not duplicate at this time recalibrated unit
Paul D.
REFRIGERATOR IKEA IX5BBEXDS00 Checked unit found build up of frost on evap need to order parts door to the right of staircase ; ordrng 1 W11035836 (cntrl-elec) and 1 WPW10383615 (thermistor) and 1 WPW1048766 (HARNESS) and 1 WPW1064673 (MOTOR)
Derrell D.
WASHER WHIRLPOOL WTW4955HW0 Found customer using excessive amount of detergent. Causing residue on clothes during wash. Advise to use clean washer cycle and lower soap usage.
Vlad C.
DRYER MAYTAG MGDC215EWW0 Needs parts... 2 men job. 2 Ct.; ordrng 1 W10608831 (COVER) and 1 W10754439 (FILTER SERVICE)
Gerry Q.
M/W OTR AMANA AMV2307PFS0 Door switch replaced ; used 1 W10269457 (SWITCH MICRO) from stock
Paul D.
WASHER WHIRLPOOL WTW4800XQ2 Checked unit found sock inside pump removed tested ok
Gabino P.
WASHER WHIRLPOOL WTW5000DW0 2 man 2cct need transmission computer etc damage ; ordrng 1 W10404050 (lid lock) and 1 W10528947 (hub) and 1 W10634026 (cntrl-elec) and 1 W10752187 (screw) and 1 W10752719 (basket) and 1 W10913953 (ACTUATOR ) and 1 W11035751 (TRANSMISSION )
Kyron G.
M/W OTR IKEA IMH172FSO unit may need interlock assy with springs and switches.
Wayne L.
RANGE WHIRLPOOL WFG540H0ES1 "Check unit,repair gas regulator unit working fine"
Kage M.
OVEN WHIRLPOOL WFG320M0BS0 Checked and found the bake ignitor weak replaced the ignitor and left the unit working as designed ; used 1 12400035 (igniter) from stock
Kenny G.
REFRIG/FREEZER WHIRLPOOL MFW2055YEW02 Checked and found unit is leaking water at water filter housing. Replacing housing. Will order ; ordrng 1 W10346257 (housing)
Kenly S.
RANGE WHIRLPOOL WFG320M0BS2 "check and found that there are 3 defective burnel valves; ordrng 2 W10814916 (VALVE, SADDLE (LEFT FRONT & RIGHT FRONT)s and 1 W11105201 (VALVE, SADDLE (RIGHT REAR) )"
Trevor B.
DISHWASHER KITCHENAID KDTE334GBS0 TB- Needs replacement upper rack glides. Rescheduled for 3/20.; ordrng 1 W11259785 (GLIDE LEFT) and 1 W11259786 (GLIDE RIGHT)
Vlad C.
REF BOT WHIRLPOOL WRF560EYM04 Repaired/Secured ice maker assy. Inspected for proper function. Working fine now.
Edwin M.
WASHER MAYTAG MHW7000XG2 Found damaged boot clamp; ordrng 1 W10237503 (clamp)
Kenny G.
REF S/S 20 CF WHIRLPOOL n/a Checked found doors not level. Leveled doors for customer. Tested ok
Tim S.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 Adjusted fresh food temp +2Leak was pipe in wall tighten freezer handle
Kenly S.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 Check and found that the ICE MAKER was broken replace them using one of my stock truck part # 4317943; used 1 4317943 (ICEMAKER) from stock
Marc M.
GAS APPLIANCE WHIRLPOOL MGS5770ADW Unit tested and checked cx declined est. will replace unit burners rusted out.
Enerve B.
WALL OVEN WHIRLPOOL KEBC278KWH02 ordrng wp8301848/ control and wp9759242/ fuse (by XS)
Paul D.
VENTHOODS JENN-AIR JXD7836BS0 Chcked unit no operation of unit tech couldnt get to any controls need unit removed from display; ordrng 3 W10561918 (fuse-thrml)s and 1 W10562817 (filter) and 1 WPW10561917 (cntrl-elec)
Adrian R.
RANGE WHIRLPOOL KSGB900ESS2 ordrng w10861216/ panel (by XS)
Robert D.
OVEN GAS WHILPOOL WEG750H0HZ0 Unit has unresponsive display. Ordering new console assm. ; ordrng 1 W11291152 (CONSOLE)
Marc C.
RANGE WHIRLPOOL WFG525S0HZ1 Tested unit found dented control panel out of box; ordrng 1 W11026866 (panl-cntrl)
Jose R.
REFRIG/FREEZER WHIRLPOOL KSDG950ESS0 Ordering control console and bezels; ordrng 1 W10814133 (bezel-knob) and 1 W10915031 (panl-cntrl)
Elmer A.
WASHER AMANA NTW4516FW2 Cracked in that valve.; ordrng 1 W11210463 (VALVE)
Kyron G.
DISHWASHER KITCHENAID KDTE204ESS "ordrng w10875442/control, w10703864/heater and wpw10653840/door latch (by GM)"
Kyron G.
RANGE - ELECTRIC WHIRLPOOL WEG745HOFSD ordrng w10885072/manifold assy and w11223016/valve (by GM)
Lewis G.
REFRIGERATOR KITCHENAID KSCS25FKSS01 Leak was coming from the tube that goes into the refrigerator for the icemaker... ordered some parts and sent a customer the estimate; ordrng 1 4387491 (insert) and 1 W10823511 (tube-water) and 1 WP2203024 (tube-inlet)
Lewis G.
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 "Bracket, Water System customer stating that there still leakage did not see it but dampness on the top part of the compartment did not see drips as the customer stating; ordrng 1 W10214813 (BRACKET WATER SYSTEM) and 1 W10216070 (reservoir)"
Lewis G.
DISHWASHER WHIRLPOOL WDF520PADM7 Reference # 7724344996..... this unit was diagnosed with Frank and myself we tested the motor on previous visit wire harness was good the resistance was showing good from the motor to the main PCB or you are UI board and vice versa installed new UI board and still having the same issue called tech-support stated need to change the main wire harness even though Frank and I tested this wire harness and found no defect on it.. sump pump motor was replaced twice already.//Called customer care as well who stated per tech-support notes to replace wire harness; ordrng 1 W10832780 (harns-wire)
Clayton G.
RANGE MAYTAG MER8700DS1 Called tech line. Cs# 7724340525.Customer states that it started smoking before food during pre heat. No issue found or evidence found at this time. Per tech line. Advised customer about foods being cooked. Per tech line no replacement of parts recommended.
Stan F.
DISHWASHER JENN-AIR JDB9800CWP2 Found water softer tank leaking.; ordrng 1 W10428890 (WATER TANK SOFTER )
Jose R.
WASHER WHIRLPOOL WTW4816FW2 Replaced defective control electric..calibrate and tested unit all ok.
Stan F.
M/W OTR WHIRLPOOL WMH31017HS2 Found touch pad bad right side not working.; ordrng 1 W11175576 (TOUCH PAD)
Kyron G.
Kitchen WHIRLPOOL KRSF505ESS01 "3/11/19 8:50: KY rspndd 3/8 FRI, Installed parts. Unit checks ok."
Kyron G.
WASHER MAYTAG MVWB835DW4 "3/11/19 8:48: KY rspndd 3/8 FRI, Unit checks ok at time of service. No error codes. If problem continues unit may need control and console (white)."
Lewis G.
REFRIGERATOR WHIRLPOOL KRBX109EWH Customer stating that the freezers seal is not flush with the refrigerator frame/ please review pictures / also very small scratches and blemishes in the inner compartment on the refrigerator where the produce is kept in the bottom drawer of the refrigerator compartment/ Called Tech support and they said it was normal blemishes from the factory/ SR# 7724340901 / Job Cmpltd
Ken K.
REFRIG/FREEZER KITCHEN AID KFC22EVMS8 "Checked unit mullion is broken, ; ordrng 1 W11177238 (MULLION)"
Damian T.
MICROWAVE KITCHENAID KMHS120ESS-4 Checked and found unit has a defective door switch.; ordrng 1 W10727360 (microswitch)
Lewis G.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced you are bored tested voltage unit is running everything working as it should unit is repaired
Lewis G.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Defrosted evaporator customer stating that the refrigeration compartment was not cooling at all evaporator in freezer compartment was completely frozen and defrosted everything working as it should... customer had the setting on the highest setting
Gabino P.
DRYER WHIRLPOOL WGD85HEFW1 Replace parts check working ok
Stan F.
RANGE WHIRLPOOL WFE505WOHB1 Installed control board tested ok steam clean working now.
Damian T.
REFRIGERATOR WHIRLPOOL ARB190ZCW Checked and found unit has a broken ice maker and faulty inlet valve.; ordrng 1 D7824706Q (ice maker) and 1 WP67003753 (valve-inlt)
Stan F.
RANGE MAYTAG MGR8800FZ0 Flip right burner move to left side unit working now.
Damian T.
MICROWAVE KITCHENAID KMHC319ESS3 Checked and found unit has a faulty sensor.; ordrng 1 W10536989 (thermistor) and 1 W11218381 (MICROCOMPUTER )
Stan F.
DOUBLE WALL OVEN JENN-AIR JJW3830DS01 Installed door lower oven missing badge mail to customer
Stan F.
RANGE KITCHENAID KFGG500ESS2 Unable to see unit not coming back on ran to 350 and 425 degrees unit starts right back up 1st shot.
Stan F.
MICROWAVE JENN-AIR JMC2430DP01 Installed switches tested ok.
Keyel H.
REFRIGERATOR WHIRLPOOL WRT111SFDW03 "Install compressor, valve, drier line that connects to condenser was also restricted replace line with copper tubbing pull vacuum charge frost pattern check ok."
Jesse F.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Per tech LG, replaced seized compressor and installed dye drier...; used 1 876764 (VALVE) from stock"
Vlad C.
RANGE WHIRLPOOL JDS8860BDP17 "Needs parts... Alt. #(917)846-3586 Curtis$316.54 control board.; ordrng 1 12400035 (IGNITER) and 1 W10181455 (SWITCH, REIGNITION (RF/RR)) and 1 WP8507P334-60 (CNTRL-ELEC)"
Jesse F.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced r/s f.f. door and medallion...
Jesse F.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Checked customer’s incoming water pressure/@ 92 psi(should be below 60 psi). Replaced inlet valve. Customer will have plumber install pressure regulator, per service pointer W10790000A, due to braided water line(has to be adapted)..."
Jesse F.
FREEZER WHIRLPOOL WRS311SDHM "Per tech MG, replaced evaporator fan motor and wiring harness..."
Jesse F.
REFRIGERATOR JENN-AIR JF36NXFXDE01 Replaced freezer light modules...
Wayne D.
REFRIGERATOR KITCHENAID KSRG25FVMS01 "Sr# 7724343437 installed relay,compressor still starts and stops, called helpdesk order compressor 3 count; ordrng 1 W10233961 (compressor) and 1 WPW10259855 (cntrl-elec)"
Ken K.
REFRIG/FREEZER WHIRLPOOL KFIV29PCMS02 Replaced defective main control due to not send correct voltage to the ice maker
Wayne D.
REFRIG/FREEZER IKEA ISC23CNEXW01 Ordered diffuser; ordrng 1 W10572852 (diffuser)
Ken K.
REFRIG/FREEZER WHIRLPOOL WRF540CWBM01 Replaced defective water valve (customer had part) due to not making ice or dispenser water
Ken K.
REF BOT/MT 19CF MAYTAG MFF2055FRZ00 "Checked unit all checked ok, door gaskets and temp all good"
Damian T.
MICROWAVE WHIRLPOOL WMH1163XVQ1 "Checked and found unit has a defective magnetron, also recommend replacing high voltage components. Clint paying only diagnostic service fee at this time."
Damian T.
WASHER AMANA NTW4516FW2 "Reset unit, checked unit’s components, ran diagnostics and unit tested ok. Customer education was needed."
Damian T.
DISHWASHER KITCHENAID KDTE254EWH1 "Checked and found glass and other debris inside drain pump preventing unfit from draining. Removed debris from drain pump and sump area, rechecked functions and unit tested ok."
Peter B.
WASHER WHIRLPOOL WFW9290FW0 "Check over does not start agitate ordering parts listed.unit is stack and is in a tray not accessible,customer will be responsible for making unit accessible.; ordrng 1 W10870752 (stator) and 1 W11201294 ( CONTROL ) and 1 W11253212 (SCREW ) and 1 WPW10247306 (valve) and 1 WPW10448876 (switch-wl)"
Peter B.
WASHER WHIRLPOOL WFW92HEFW0 "2L .check drum assembly baffles have scratches on them ordering parts listed ,plus user interface have intermittent power up .; ordrng 1 W10911023 (panel-cntl) and 4 WPW10597205 (baffle)s"
Eddy P.
WASHER MAYTAG MHW7100DW0 Replaced board cleared codes washer is working fine. Customer paid $530.32. In full
Peter B.
WASHER MAYTAG MVWB765FC3 "Check found broken consol ,took picture ordering part listed; ordrng 1 W11162441 (CONSOL )"
Eddy P.
DRYER WHIRLPOOL WED5000DW2 Replaced heater and door handle unit is ok
Eddy P.
WSH FRT/LOAD WHIRLPOOL WFW95HEDW0 Replaced parts gasket and door hinge. Ran test washer is working fine
Vincent D.
KITCHEN KITCHENAID KDTE234GPS0 Vd unit needed dispenser( W10861000) installed part tested unit ran to specs ; used 1 W10861000 (DISPENSER) from stock
Damion M.
D/WASHER UNDCTR WHIRLPOOL WDF518SAFM ordrng w10875014/control board and w10869128/overlay (by SX)
Vlad C.
WASHER WHIRLPOOL MVWC416FW1 Apt. #2A. Repaired/Secured agitator assy. Inspected for proper function. Working fine now.
Vlad C.
DRYER WHIRLPOOL n/a "Customer would rather do something else. (Filter, service) and (cover, heat exchange)."
Vlad C.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Parts inst. Inspected for proper function. Working fine now.
Vlad C.
OVEN WHIRLPOOL WEG745H0FS0 Parts inst. Inspected for proper function...
Wayne D.
REF BOT/MT 20CF KITCHEN-AID KRFC300ESS01 Tighten handle
Brian H.
MICROWAVE JENN-AIR JMW3430DS01 "MICROWAVE :Magnetron W11098747 blew a hole through the magnetron plate cover 461967451001 (see photo).LOWER OVEN:Cooling fan will not shut off after oven is cooled below 170 degrees, continues to run for hours after oven is used. Relay on oven appliance manager W10821712 is sticking. Replace appliance managerNeed oven cart, extra time, and 2nd man on return.; ordrng 1 OVEN CART and 1 461967451001 (PLATE COVERS) and 1 W10821712 (APPLIANCE MANAGER) and 1 W11098747 (MAGNETRON )"
Brian H.
KITCHEN WHIRLPOOL KODE307ESS Diagnosed worn door gasket W10856596. Was able to temporarily re-attach door gasket so customer could us oven safely until our return.Labor $75Svc call $114.95; ordrng 1 W10856596 (GASKET )
Wayne D.
REFRIG/FREEZER KITCHENAID KUDF204EPA00 Replaced ice maker and display
Brian H.
RANGE WHIRLPOOL WFG510S0AW1 Diagnosed faulty temp sensor WPW10181986 $83.57Parts $83.57Labor $75Svc call $114.95; ordrng 1 WPW10181986 (SENSOR)
Enerve B.
WASHER WHIRLPOOL WTW5700XW3 "Reinstalled pulley nut, working as designed"
Damion M.
Laundry WHIRLPOOL MED3500FW0 "3/11/19 8:58: DM rspndd 3/8 FRI, Replaced defective control panel. Working as designed."
Peter B.
WASHER WHIRLPOOL WFW5620HW0 Check over found leak at extension drain hose install by customer.they are responsible to fix issues.took pictures
Peter B.
WASHER KITCHEN AID CAE2795FQ0 Check over found no stored codes unit functions fine at this time.ran a cycle completed with no issues .recalibrate system
Chris H.
LAUNDRY WHIRLPOOL WFW5090GW CH - installed timer - tests good. Control was sent without full ui control assembly - part was not needed. No other functional issues found at this time
Damion M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 working as designed
Matt S.
MICROWAVE WHIRLPOOL WOC54EC0AW04 Parts not needed. Found L1 from electrical juntion box behind oven. As per customer request left oven out for the electrician.
Marc M.
DISHWASHER KITCHENAID KTE204GPS0 Unit tested and checked motor needed to complete repair cx rescheduled prt ordered.; ordrng 1 W11124384
Gerry Q.
M/W OTR KITCHENAID KHMS2040BSS1 Panel adjusted tested ok
Marc M.
RANGE WHIRLPOOL WFG745H0FS1 Prt ordered Cx rescheduled needs panel to complete repair panel replaced about 1 year ago.; ordrng 1 W10881757
Gerry Q.
OVEN KITCHENAID KOSE500ESS01 Thermal fuse replaced tested ok; used 1 W10545291 (FUSE) from stock
Gerry Q.
RANGE WHIRLPOOL JDS8850BDW Screws replaced tested ok; used 1 WP3368921 (SCREWS) from stock
Kage M.
OVEN WHIRLPOOL WFG975H0HZO Installed the dsi board and left the unit working as designed
Brian H.
MICROWAVE WHIRLPOOL WOC54EC0AS03 Replaced parts. Working ok. Payment info on invoice with VD
Jason T.
OVEN WHIRLPOOL WOS97EC0HZ01 "Replaced defective control by& cooling fan, same problem F8E0 error code, called tech got file#7724342625 wants me to replace control panel.. order part..; ordrng 1 W11299115 (CONTROL PANEL )"
Brian H.
DISHWASHER KITCHENAID KUDS35FXSS8 "Repaired with out partsRemoved obstruction from chopper blade, cleaned filters.Working ok."
Tyler S.
DISHWASHER WHIRLPOOL WDF520PADM3 "Previous tech ordered wrong part, this console is not electronic, just a plastic shell. Lights come from control not the panel. Customer still owes balance on return. ; ordrng 1 W10804115 (CONTROL)"
Tyler S.
REGRIGERATOR WHIRLPOOL WRB329DMBW00 Damper is really loud. Ordering a new one. ; ordrng 1 WPW10594330 (DAMPER)
Kyron G.
WASHER MAYTAG MVWC465HW2 cust may need plumber. Cust is extremely upset with unit and demands unit be replaced and didn't have problem with old unit. Unit is only a few months old. Cust feels like shouldn't have this problem and fears that pipes will burst and fears for family and home safety.
Tyler S.
REFRIGERATOR JENN AIR JFC2089WTB9 Needs new mullion rail. Customer paid in full $335.82 by card. ; ordrng 1 WP12722803B (MULLION)
Peter B.
WASHER MAYTAG MVWC565FW1 Check over found bend top panel and lid with broken lid switch ordering parts listed ; ordrng 1 W10838613 (lid lock assembly) and 1 W10860912 (lid) and 1 W11211509 (TOP PANEL )
Eddy P.
WASHER WHIRLPOOL MVWB765FW2 "Install main board ran couple of cycles unit seems to be working OK, customer will test out with clothes"
Omar S.
DRYER WHIRLPOOL MDG3500BWW Normal sound level test ok..
Omar S.
WASHER WHIRLPOOL WTW5000DW1 "Washer had a short affecting parts,replace o part recalibrate test ok...Actuator,wire harness,control board,capacitor and motor.SR:772434626"
Omar S.
WASHER MAYTAG MVWB950YW0 Installed Bering test ok...
Omar S.
DRYER WHIRLPOOL GGW9250PW3 Installed pulley supports and belt test ok..paid remain balance with check$159.00#6854
Marc M.
M/W OTR KITCHENAID KMHS120ESS-5 Prts installed unit tested & checked ok.
Marc M.
DISHWASHER JENNAIR JDB9800CWS2 Panel installed unit tested & checked ok.
Arden D.
WASHER MAYTAG MVWC415EW0 "AD. Checked unit, found faulty control, gearcase, pully, actuator and belt. Ordering parts.; ordrng 1 W10469846 (GEARCASE ) and 1 W10597177 (ACTUATOR ) and 1 W10711303 (CONTROL ) and 1 W10721967 (PULLY ) and 1 WPW10006384 (BELT )"
Marc M.
DISHWASHER MAYTAG MDB7749AWW2 Unit tested & checked cx instructed ops well. Panel works intermittently cx says she will think about repair.charged trip charge.
Tyler S.
DISHWASHER JENN-AIR JDB9800CWP2 "JJ53EJ5EPL1- Unit runs fine for about the first 5-10 minutes of a cycle then starts acting weird and not washing. It tries running wash motor and drain pump at the same time and you can hear the relays on control clicking constantly. Vent motor and wax motor ohm to spec, spoke with tech-line. Ordering new control, vent, and OWI sensor. SR#7724345331 ; ordrng 1 W10866121 (CONTROL) and 1 WPW10469574 (VENT) and 1 WPW10705575 (SENSOR)"
Dennis B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Db gasket was torn and magnet was exposed out of the box need new gasket; ordrng 1 W10830055 (GASKET)
Marc M.
RAN GS 30 SC MAYTAG MGR6600FZ1 Prt installed and unit tested and checked ok core part in tote.
Chris H.
REFRIGERATOR WHIRLPOOL EB9SHKXVQ07 "CH - found im fill tube blocked by ice - manually de-iced and reinstalled im. Tests good, no other functional issues found at this time. Customer paid service fee $114.95, labor $75, tax $12.58, $202.53 total by check# 1808"
Dennis B.
REFRIG/FREEZER WHIRLPOOL WRF555SDFZ03 Db unit has torn gasket and handle has a stripped screw and cant be tighten ; ordrng 1 W10827046 (HANDLE ) and 1 W10830055 (GASKET)
Tyler S.
DRYER WHIRLPOOL WGD8500DW4 "Installed new drive motor, now starts and tests good."
Tyler S.
REFRIGERATOR WHIRLPOOL JB36NXFXRE01 Installation issue. Right side of freezer door is hitting customers custom molding. Fridge is either not leveled properly or custom panel on freezer door is not even. Customer is reaching out to Top Line to have installers come back and address problem.
Clayton G.
WASHER WHIRLPOOL WTW5000DW Unit had clogged cold water. Cleared clogg. Unit tests ok. Adv customer to install screened orings for future cleaning.
Chris H.
DISHWASHER WHIRLPOOL WDF750SAYM3 "CH - found unit with stored f8e2, f7e1, and f6e6 error codes. Drain pump tests good. Heating element circuit tests good. Found large amount of detergent residue in sump and drain line. Owi sensor is clouded. Advised customer on use of clean cycle and running hot water prior to starting unit. Also, unit is missing one screw from door panel and has a broken handle mounting bracket inside door. Unit needs new owi sensor {WPW10705575}, screw {WPW10348409}, control {W10597042}, handle {WPW10321839}; ordrng 1 W10597042 (CONTROL) and 1 WPW10321839 (HANDLE) and 1 WPW10348409 (SCREW) and 1 WPW10705575 (OWI SENSOR)"
Kenny G.
DISHWASHER MAYTAG MDB4949SDM0 Checked unit found working properly. Asked customer to use rinse aid and also hi temp option to heat water for better results.
Arden D.
FREEZER WHIRLPOOL WRT518SZFM00 "AD. Checked unit, found loose gasket. Reseated gasket. Unit ok."
Kenny G.
D/WASHER UNDCTR WHIRLPOOL WDF518SAHM Checked unit and found no issues with operation. Customer is unhappy with product and wants unit exchanged. Educated customer on rinsed aid usage and the requirement for better drying results.
Roberto C.
LAUNDRY MAYTAG MVWX655DW1 Replace lid and screws test ok
Arden D.
GAS APPLIANCE MAYTAG MGDX655DW2 "AD. Checked unit, found loose start switch. Reattached switch, unit tested ok."
Stoyan S.
DISHWASHER KITCHENAID KUDS30FXSS1 Run diagnostics on DW find following errors 10:1/6:2/3:3 electrical problem on dispenser fill valve and OWI failure order bad parts; ordrng 1 W10705575 (sensor) and 1 WPW10195175 (dispenser) and 1 WPW10327249 (water intake valve) and 1 WPW10380685 (cntrl-elec)
Elmer A.
DRYER WHIRLPOOL WGD4850HW0 Installed igniter checked operation OK.
Karl G.
DISHWASHER KITCHEN AID KUDE60HXSS6 Kg 3/78 checked unit found unit not cleaning properly and leaking from front during cycle. Needs new motor and door seal; ordrng 1 W10300924V (door seal) and 1 WPW10455261 (pump&motor)
Stoyan S.
RANGE JENN AIR JGS1450DS0 Replace defective cntrl panel Test it all op ok
Dennis B.
RANGE WHIRLPOOL SF362LXSB Db unit needs control W10114384 nla cust paid trip and tax
Karl G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ06 Kg 3/8 checked unit found food in crisper drawer frozen. Needs new control and harness assm; ordrng 1 W10884720 (harns-wire) and 1 W11043763 (cntrl-elec) and 1 WPW10196393 (damper control assy)
Jason T.
KITCHEN KITCHENAID KDFE104DSS5 "Replaced sump & motor control Assembly, tested ok..."