Near Monsey, NY 10952
Tim S
Job Details: 11/27/2019
WASHER WHIRLPOOL WTW4855HW1 Replaced defective cord
Near Spring Valley, NY 10977
Tim S
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL GX5FHDXVB05 Cleaned condenser coil. Adjusted fresh food temp in jazz board. Also customer must move plastic from back wall of refrigerator so air can flow
Near Airmont, NY 10901
Tim S
Job Details: 11/27/2019
MICROWAVE KITCHENAID KMHC319ESS4 "Requires extra man, 2 count; ordrng 1 WPW10571554 (chamber)"
Near Spring Valley, NY 10977
Tim S
Job Details: 11/27/2019
REFRIG WHIRLPOOL WRX735SDHZ01 Replaced left fresh food door
Near New York, NY 10065
Adrian R.
Job Details: 11/27/2019
DRYER WHIRLPOOL n/a "This is a LG brand dryer, .. which we don’t work on."
Near Queens, NY 11375
Mike D
Job Details: 11/27/2019
WALL OVEN JENN AIR JJW3830WB00 Replaced defective parts ordered unit checked ok
Near Queens, NY 11375
Kenny G
Job Details: 11/27/2019
WALL OVEN JENN AIR JJW3830WB00 Helped mike with 2 man.
Near Queens, NY 11379
Kenny G
Job Details: 11/27/2019
WASHER MAYTAG MHW3505FW1 Installed latch and pump.
Near Queens, NY 11370
Kenny G
Job Details: 11/27/2019
DISHWASHER KITCHEN-AID KDFE104HWH Educated customer on usage. Working as designed
Near Queens, NY 11375
Kenny G
Job Details: 11/27/2019
WASHER WHIRLPOOL WTW4900BW0 "Found bearing is noisy will need to replace to resolve issue. 2 count job , bearing. ; ordrng 1 W10003790 (screw) and 1 W10469845 (gearcase) and 1 WPW10006355 (actuator) and 1 WPW10215115 (washplate)"
Near Queens, NY 11367
Kenny G
Job Details: 11/27/2019
WSH FRT/LOAD WHIRLPOOL WFW87HEDW1 Inspected unit running as designed. Customers concerns of water levels were not an issue. The water levels were automatic and perfect.
Near Queens, NY 11379
Kenny G
Job Details: 11/27/2019
RANGE KITCHENAID KGSS907SSS01 "Unit needs spark module board will order and replace. Total for repair is $485.53Collected 125.15 ; ordrng 1 WPW10331686 (module,spark)"
Near Queens, NY 11377
Kenny G
Job Details: 11/27/2019
RANGE WHIRLPOOL WFG320M0BB2 Knob is broken off. Valve possibly damaged. Will order both. ; ordrng 1 W10615569 (valve-brnr) and 2 WPW10339442 (knob)s
Near Yorktown Heights, NY 10598
Marc M
Job Details: 11/27/2019
DISHWASHER MAYTAG MDB8989SHZ0 Unit tested and checked cx instructed and cleared codes stored in unit.
Near Somers, NY 10589
Marc M
Job Details: 11/27/2019
RANGE WHIRLPOOL WFE710H0AH0 Part installed and tested ok unit ops well no issues detected after repair cx satisfied .
Near White Plains, NY 10605
Marc M
Job Details: 11/27/2019
DISHWASHER WHIRLPOOL WDT790SAYM0 "Unit tested and checked cx needs rails,stoppers,and whel assembly on top rack.Cx will call if decides to repair gave quote for 341.97 cx is going to call back. Paid trip charge difference is 216.82Do not order any parts unless cx calls back."
Near Yonkers, NY 10704
Marc M
Job Details: 11/27/2019
RANGE - GAS JENN-AIR JGRP430WP After checking unit again also needs spark module part ordered cx reschdule .; ordrng 1 WPW10371235 (VALVE) and 1 WPW10475147 (SPARK MODULE)
Near Dobbs Ferry, NY 10522
Marc M
Job Details: 11/27/2019
RANGE AMANA ACR4503SFW3 "Order draw glider however cx is a bit dimensional cx stove has no issues except the draw and even the draw is over filled with dots and pans too heavy for draw damaging slider. Cx request different tech see pics cx has hoarding issue cant work in clutter every where kitchen,ect barely made it threw door too much stuff to open door.; ordrng 1 W10807828 (DRAWER GLIDER)"
Near Brooklyn, NY 11226
Kage M
Job Details: 11/27/2019
DRYER WHIRLPOOL WHD560CHW0 Customer concern was the drum not turning on the unit checked and found the drum turning freely ran and found everything working as designed
Near Brooklyn, NY 11234
Kage M
Job Details: 11/27/2019
REFRIGERATOR MAYTAG MFF2055FRZ00 Checked and found the unit ice maker was turned off noticed the vent line was blocked with food advise customer not to block vent up cause this will cause the unit to not circulate the air properly and will freeze the reservoir ice make is working so in the inlet valve didn’t find no leaks or an issues with the unit no repairs at this time SR 7726489514
Near Brooklyn, NY 11203
Kage M
Job Details: 11/27/2019
RANGE WHIRLPOOL GS440LEMT2 Checked and found oven door lock customer use of clean customer will not replace door lock and bad control
Near Brooklyn, NY 11233
Kage M
Job Details: 11/27/2019
OVEN WHIRLPOOL WFG505M0BS3 Checked and found hinges slipped off a receiver reinstalled and left unit working as designed
Near Brooklyn, NY 11210
Kage M
Job Details: 11/27/2019
WALL OVEN JENN AIR JJW3430WP02 Customer electrical cord to short unable to pull unit out advise customer to make it longer and then call back for service;
Near Brooklyn, NY 11234
Kage M
Job Details: 11/27/2019
DISHWASHER WHIRLPOOL WDT730PAHV0 Checked and found drain hose badly clogged ; ordrng 1 8269144A (drain hose)
Near Manasquan, NJ 08736
Tyler S
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL JFX2897DRP02 "Customers states ice in ice bin melted and freezer started to thaw. Found freezer at 2 degrees product temp and Rc at 39. Has a full bin of ice and passes all diagnostic tests for icemaker and has no error codes. Called tech-line to document, nothing wrong at this time. Referred customer to Whirlpool customer service if not satisfied. Nothing to repair at this time as unit is working. SR#7726486891"
Near Manasquan, NJ 08736
Tyler S
Job Details: 11/27/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Tub is damaged, have to order. Confirmed with Daryl for a 3 job count and no more then 5 calls for return tech for date of schedule.; ordrng 1 WPW10681507 (TUB)"
Near Lakewood Township, NJ 08701
Tyler S
Job Details: 11/27/2019
ICEMAKER WHIRLPOOL WSF26C2EXY02 "Installed diffuser and door handle, one of the mounting screws for handle is missing. Have to order. ; ordrng 1 WPW10170540 (SCREW)"
Near Brick Township, NJ 08724
Tyler S
Job Details: 11/27/2019
RANGE WHIRLPOOL WFG505M0BS3 "Two burner knobs are broken, ordering.; ordrng 2 WPW10339442 (KNOBS)s"
Near Brooklyn, NY 11231
Damion M.
Job Details: 11/27/2019
DRYER-ELECTRIC MAYTAG MEDC555DW2 Check dryer and found faulty thermal and push start button I installed both parts and check left unit working gas design....
Near Brooklyn, NY 11231
Damion M.
Job Details: 11/27/2019
I-ENABLED DW MAYTAG MDB4949SHZ0 Check dishwasher upon arrival found dishwasher control panel lock I unlock instruct customer again ... check left unit working has design...
Near Brooklyn, NY 11213
Damion M.
Job Details: 11/27/2019
REFRIG WHIRLPOOL WRF560SEYM05 Upon arrival I found customer only receive two doors still awaiting left side ref door...; saved tckt
Near Brooklyn, NY 11209
Damion M.
Job Details: 11/27/2019
DRYER WHIRLPOOL WGD8620HW0 Check dryer
Near Brooklyn, NY 11225
Damion M.
Job Details: 11/27/2019
WASHER WHIRLPOOL WFW5620HW0 Upon arrival after to remove one of the wire connector the wire broke with not enough pace to reconnect need harness...pls order thank you...; ordrng 1 W10919932 (harns-wire) and 1 W10919942 (harns-wire)
Near Larchmont, NY 10538
Wayne L
Job Details: 11/27/2019
WASHER WHIRLPOOL WFW94HEXL2 Check unit installed part that was order unit working fine
Near Brooklyn, NY 11201
Damion M.
Job Details: 11/27/2019
REFRIG KITCHEN AID KRFC300ESS01 Check refrigerator and found faulty freezer door dented I installed freezer door customer receive and check left ref... working has design....
Near Newton, NJ 07860
Clayton G.
Job Details: 11/27/2019
DISHWASHER KITCHEN AID KUDS30IXSS4 Part not sent. Replaced part from truck stock.Unit tests ok. ; used 1 W10300924 (GASKET) from stock
Near Mamaroneck, NY 10543
Wayne L
Job Details: 11/27/2019
DISHWASHER KITCHENAID KDFE204ESS3 Check unit installed part that was order unit working fine
Near Harrison, NY 10528
Wayne L
Job Details: 11/27/2019
REFRIGERATOR KITCHENAID KBFN502EPA02 Check unit installed parts that was order unit working fine
Near Mount Vernon, NY 10552
Wayne L
Job Details: 11/27/2019
WALL OVEN WHIRLPOOL CWG3100AAE Check unit installed part that was order unit working fine
Near New Rochelle, NY 10804
Wayne L
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Check unit installed water valve unit working fine
Near Brooklyn, NY 11215
Paul D
Job Details: 11/27/2019
RANGE JENN AIR JGS88660BDP Installed new parts tested ok
Near Harrison, NY 10528
Wayne L
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Check unit,unit is freezing everything inside refrigerator control board and thermistor is faulty ; ordrng 1 W11282569 (CONTROL BOX) and 1 WPW10384183 (THERMISTOR )"
Near Brooklyn, NY 11205
Paul D
Job Details: 11/27/2019
RANGE WHIRLPOOL MGT8720DE00 Checked unit found burner value frozen will order 155.66 part 135.00 labor 114.95 service charge tax 35.99=441.60; ordrng 1 W10854406 (manifold)
Near Queens, NY 11691
Paul T
Job Details: 11/27/2019
DISHWASHER KITCHENAID KDTE204EPA4 Checked unit and all test ok at this time. Customer did a wash last night and we opened unit and dishes inside were clean and dry and everything worked properly. Advised proper use and care and all test ok at this time.
Near Brooklyn, NY 11223
Paul D
Job Details: 11/27/2019
WALL OVEN KITCHEN AID KOSE500ESS02 Found door not closing properly need additional parts ; ordrng 1 W10772813 (glass-door) and 2 W10825778 (hinge-door)s and 1 WPW10282960 (gasket-ovn) and 1 WPW10709147 (frame-glas)
Near Brooklyn, NY 11210
Paul D
Job Details: 11/27/2019
WALL OVEN JENN AIR JJW3430WP02 Found electric cord to short advised customer to call us back after excessable ; saved tckt
Near Queens, NY 11691
Paul T
Job Details: 11/27/2019
WASHER MAYTAG MVWC465HW2 "Checked unit, as stated in the past, unit has a extended drain hose that did not come with unit. Hose on unit is aprox 10-12 feet long and goes 6 feet high to drain. Because of this water is not draining properly from unit and may be back flowing into unit. Because water is back flowing any debris will go back into unit and pump burnt out again. Called techline and spoke with robert. Also documented with daryl in office. Due to unit not being installed correctly and causing issues with unit, whirlpool will not pay for repair because same issue occurred last week and was already repaired under a concession. All documented sr#7726488485; ordrng 1 W10919003 (DRAIN PUMP)"
Near New York, NY 10128
Damian T.
Job Details: 11/27/2019
REFRIG/FREEZER WHIRLPOOL WRF560SEHW00 Checked and found unit’s reservoir frozen which is preventing water from flowing thru to dispenser and ice maker. Lowered temperature in fridge compartment and advised client to monitor unit as water flow progresses. Temperature setting can be returned to normal after reservoir unfreezes.
Near New York, NY 10128
Damian T.
Job Details: 11/27/2019
RANGE KITCHENAID KSGG700ESS1 Replaced r/f orifice holder and unit still has same issue with high yellow flame. Contacted techline and master tech was as confused as i but recommended replacing burner head and cap. SR# 7726488280; ordrng 1 W10876582 (cap-burner) and 1 WPW10256028 (burnr-head)
Near New York, NY 10011
Damian T.
Job Details: 11/27/2019
REFRIG/FREEZER KITCHENAID KRFC300ESS01 Replaced freezer door gasket. Unit ok.
Near New York, NY 10128
Damian T.
Job Details: 11/27/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Checked and found unit has a defective auger motor shaft, broken ice container and broken ice maker. ; ordrng 1 W10908391 (icemaker) and 1 W10910401 (ice-contnr) and 1 W11228132 (shaft)"
Near New York, NY 10028
Damian T.
Job Details: 11/27/2019
WALL OVEN KITCHEN AID KODC304ESS00 Checked and found unit has a defective upper oven thermostat and sensor and faulty electronic control. ; ordrng 1 W10859573 (sensor) and 1 W11034459 (thrmst-fix) and 1 WPW10721210 (cntrl-elec)
Near East Windsor, NJ 08512
Brian H.
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Door is damaged and handle is missing. Order parts. Door LW10672972, bushing WPW10511911, handle W10837029, (2) screws WP489357, nameplate kit W10676240. Customer is aware door can take up to 6 weeks to receive.; ordrng 1 LW10672972 (DOOR) and 1 W10676240 (KIT) and 1 W10837029 (HANDLE ) and 2 WP489357 (SCREWS)s and 1 WPW10511911 (BUSHING)"
Near North Brunswick Township, NJ 08902
Moses D
Job Details: 11/27/2019
MICROWAVE MAYTAG MMV4206FZ2 Tightened loose magnetron terminals. Tested ok
Near Franklin Township, NJ 08823
Moses D
Job Details: 11/27/2019
DOUBLE WALL OVEN WHIRLPOOL KODE500ESS04 Helper for TO. Found L2 lune open. Advised customer to het a electrician to fix power supply issue
Near Cranford, NJ 07016
Moses D
Job Details: 11/27/2019
MICROWAVE JENN-AIR JMV9196CS3 Replaced faulty interlock assembly. Tested ok
Near Berkeley Heights, NJ 07922
Moses D
Job Details: 11/27/2019
RANGE - GAS JENN AIR JIS1450DP1 Replaced front right hotplate. Tested ok
Near Woodbridge Township, NJ 07095
Moses D
Job Details: 11/27/2019
RANGE AMANA AGR5330BAS3 Replaced dented cooktop. Tested ok
Near Montgomery, NJ 08558
Moses D
Job Details: 11/27/2019
OVEN JENN-AIR JJW2430DS01 "Customer was told by jenn air that they are covering full repair. I told customer he would need to contact customer service. And reschedule, i cant wait around while he is on phone and need to move along to other customers.; saved tckt"
Near Montgomery, NJ 08558
Moses D
Job Details: 11/27/2019
RANGE JENN AIR JJW9830DDP Made checks found needs new door latch and hinges for oven. Ordering parts; ordrng 4 WP74010283 (HINGE)s and 4 WP74011337 (BRACKET )s and 1 WPW10186996 (DOOR LATCH)
Near Raritan Township, NJ 08822
Moses D
Job Details: 11/27/2019
OVEN WHIRLPOOL WOD51EC0HS01 Need to order additional blower for lower oven. Customer is away on vacation for a few months and will call when they get back ; ordrng 1 W11248652 (BLOWER)
Near Pennington, NJ 08534
Trevor B
Job Details: 11/27/2019
MICROWAVE O.T.R. JENN AIR JMW3430WP02 TB- Replaced oven and microwave appliance managers. Tests good. Balance $308.09 paid by cc ref# 1879077249.
Near South Brunswick Township, NJ 08852
Robert D
Job Details: 11/27/2019
MICROWAVE WHIRLPOOL WOC54EC0AS03 Replaced all switches. Checked operations and everything test ok. No further issue with door.
Near Paterson, NJ 07513
Elmer A.
Job Details: 11/27/2019
WASHER WHIRLPOOL WFW3090JW0 Installed latch checked operation ok.
Near New Brunswick, NJ 08901
Moses D
Job Details: 11/27/2019
RANGE WHIRLPOOL WFG320M0BW2 Replaced faulty control elec. tested ok
Near Kinnelon, NJ 07405
Stoyan S
Job Details: 11/27/2019
COOKTOP JENN-AIR JGD8430ADS Bad burner head and igniters Customer decide to buy a new one
Near Middletown, NJ 07748
Dennis B
Job Details: 11/27/2019
LAUNDRY WHIRLPOOL MVWB835DW4 Db installed part tested unit unit ran to specs
Near Woodbridge Township, NJ 08863
Roberto C
Job Details: 11/27/2019
WASHER COMM WHIRLPOOL CAE2745FQ0 Needs the microswitch wont start ; ordrng 1 W11126319 (coin chute) and 1 W11212745 (ACTUATOR )
Near Little Silver, NJ 07739
Dennis B
Job Details: 11/27/2019
WASHER MAYTAG MVWB765FW1 Db installed part tested unit unit ran to specs
Near Old Bridge Township, NJ 08857
Dennis B
Job Details: 11/27/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Db customer states he tried to cancel call getting new unit he was very agitated and said our company sucks and i was there anyway to change the part i asked him to turn of water he got very nasty started yelling and cursing at me and told me to leave and have someone else go back to install new unit he followed me out yelling called office to let them know sr#77264217424
Near Sayreville, NJ 08872
Dennis B
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM Db reset control customer had power lost sat when unit started not cooling happens every time she loses power it happens unit was working as designed at this time could not duplicate at this time
Near Sayreville, NJ 08872
Dennis B
Job Details: 11/27/2019
WASHER WHIRLPOOL LSN2000PW3 Db tested unit needs motor WP8529935 255 trip 114.95 labor 90 tax 30.47 total 490.42 customer paid trip and declined repair
Near Jersey City, NJ 07307
Felipe T.
Job Details: 11/27/2019
M/W OTR WHIRLPOOL WMH32519FZ1 Repositioned vent fan connection
Near Staten Island, NY 10309
Felipe T.
Job Details: 11/27/2019
KITCHEN WHIRLPOOL WDF520PADW7 Removed broken piece of ceramic from drain pump
Near Staten Island, NY 10314
Felipe T.
Job Details: 11/27/2019
DISHWASHER KITCHENAID KUDS35FXSS8 "Leveled dishwasher, adjusted float switch to correct leak / also replaced defective upper rack adjuster s23010; used 1 W10712394 (ADJUSTER) from stock"
Near Old Bridge Township, NJ 08857
Dennis B
Job Details: 11/27/2019
KITCHEN WHIRLPOOL WDT730PAHZ0 Db unit has dent unit needs panel ; ordrng 1 W11174870 (panel) and 1 W11178521 (nameplate)
Near Edison, NJ 08817
Felipe T.
Job Details: 11/27/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Ran diagnostic and cleared error codes. Advised customer to use rinse aid to improve drying performance
Near East Brunswick, NJ 08816
Dennis B
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Db customer rescheduled call office called ; saved tckt
Near Westfield, NJ 07090
Felipe T.
Job Details: 11/27/2019
KITCHEN WHIRLPOOL JGRP436WP02 Reseated control panel
Near Union, NJ 07083
Felipe T.
Job Details: 11/27/2019
RANGE WHIRLPOOL WFG525S0JZ0 Replaced defective panel
Near Irvington, NJ 07111
Felipe T.
Job Details: 11/27/2019
OVEN WHIRLPOOL WFG745H0FS1 Repaired harness to bake/broil valve
Near Somerville, NJ 08876
Jason T
Job Details: 11/27/2019
FREEZER WHIRLPOOL WRT318FZDW05 Made checks” freezer temperature 0% refrigerator 38% instructed customer unit functions normal at this time...
Near Highland Park, NJ 08904
Jason T
Job Details: 11/27/2019
REFRIG/FREEZER WHIRLPOOL WRF767SDEM00 "Replaced main control board, and both UI boards, tested ok..."
Near Watchung, NJ 07069
Jason T
Job Details: 11/27/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Made checks” removed kink from main water line, tested ok..."
Near Brooklyn, NY 11214
Paul D
Job Details: 11/27/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed new wash motor ass tested ok
Near Bridgewater Township, NJ 08807
Jason T
Job Details: 11/27/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Made checks” found defective damper, order part..; ordrng 1 WPW10594330 (DAMPER )"
Near Brooklyn, NY 11224
Paul D
Job Details: 11/27/2019
OVEN KITCHENAID KOSE500ESS01 Tech oven check at 350 degrees on bake and temp check on convection bake at 325 informed customer of finding .
Near Linden, NJ 07036
Roberto C
Job Details: 11/27/2019
WASHER WHIRLPOOL WFW5620HW0 Replace facial and control test ok
Near Cranford, NJ 07016
Jason T
Job Details: 11/27/2019
REFRIGERATOR JENN-AIR JFC2290VEP7 Made Check’s phone effective end cap Ordering part..; ordrng 1 WPW10122078 (LIFT END CAP)
Near Woodbridge Township, NJ 08830
Roberto C
Job Details: 11/27/2019
WASHER WHIRLPOOL WTW8540BW1 Replace water pump run test OK
Near Montgomery, NJ 08502
Roberto C
Job Details: 11/27/2019
WASHER WHIRLPOOL WFW6620HC0 Tested and found shipping bolts not been removed from the washer machine..the home builder will pull it from the laundry room and remove them from the unit
Near Hillsborough Township, NJ 08844
Roberto C
Job Details: 11/27/2019
DRYER WHIRLPOOL NGD4655EW2 Tested and found vent pipe clog I unclog test ok
Near Morristown, NJ 07960
Frank G.
Job Details: 11/27/2019
WASHER MAYTAG MHW8630HC0 Unbalanced load...removed clothing and checked...all ok
Near Madison, NJ 07940
Frank G.
Job Details: 11/27/2019
WASHER MAYTAG MVWB980BG0 Helper on job...
Near Chatham, NJ 07928
Frank G.
Job Details: 11/27/2019
WASHER WHIRLPOOL WFW7590FW0 Air in the lines from work being done on the road...bled lines and replaced fill hoses using Whirlpool hoses; used 1 8212545RP (5' FXF BAGGED SET (2)) from stock
Near Livingston, NJ 07039
Frank G.
Job Details: 11/27/2019
DRYER MAYTAG MGDC465HW0 Straightened out rear felt seal and lubricated drum rollersSEND PAPER INVOICE...NO EMAIL
Near Blairstown, NJ 07825
Frank G.
Job Details: 11/27/2019
WASHER MAYTAG MVWC565FW1 Use Authorization # MNDMQNDAPL1MfrRef # 7726466767Ran multiple tests...all ok
Near Somerville, NJ 08876
Frank G.
Job Details: 11/27/2019
WASHER MAYTAG MVWX655DW1 Use Authorization # MNEE6NDDPL1MfrRef # 7726394777Needs drain pump...order pump and return; ordrng 1 W10876600 (drain pump)
Near Long Valley, NJ 07853
Stan F
Job Details: 11/27/2019
MICROWAVE JENN-AIR JMW34330WP02 Installed support bracket recall tested ok.
Near Sparta, NJ 07871
Frank G.
Job Details: 11/27/2019
WASHER MAYTAG MVWB765FC3 After taking the motor and clutch apart and not finding any signs of rubbing...will need to come back with gearcase as well2 COUNT ON RETURN ; ordrng 1 W11393685 (GEARCASE )