Near Monroe Township, NJ 08831
Robert D
Job Details: 03/11/2020
KITCHEN JENN-AIR JGCP436WP02 As stated by BH middle grate sits approximately 1/16 inch higher then the other grates. Made report to techline SR#7727345257 and did a video chat with Rich. There is no issue with appliance. Cust is still unhappy. As per techline there is nothing that can be done.
Near Queens, NY 11377
Kenny G
Job Details: 03/11/2020
WALL OVEN WHIRLPOOL WOS51ES4ES Installed all three parts. Job done
Near Hillsdale, NJ 07642
Sam C
Job Details: 03/11/2020
REF BOT/MT 25CF KITCHEN-AID KRMF706ESS01 Helper completed
Near Glen Rock, NJ 07452
Stoyan S
Job Details: 03/11/2020
MICROWAVE JENN-AIR JMC2430WP01 Customer rescheduled
Near Queens, NY 11377
Darren S.
Job Details: 03/11/2020
WALL OVEN WHIRLPOOL WOS51ES4ES Install parts
Near Queens, NY 11378
Kenny G
Job Details: 03/11/2020
REFRIGERATOR MAYTAG MFI2269FRZ03 Installed control board
Near Teaneck, NJ 07666
Stoyan S
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit have F2E1 error code Order new UI and cntrl board ; ordrng 1 W11305308 (CNTRL BOARD ) and 1 W11368911
Near Monroe Township, NJ 08831
Brian H.
Job Details: 03/11/2020
MICROWAVE KITCHENAID KOCE500ESS09 Replaced parts and made no difference. Discovered entire chassis is warped and called tech line to report. Tech line informed me there is no repair for this issue and unit will be be replaced SR# 7727344245.
Near Queens, NY 11363
Darren S.
Job Details: 03/11/2020
MICRO OVEN TOP MAYTAG MMV1174FZ3 Install parts
Near New York, NY 10075
Adrian R.
Job Details: 03/11/2020
DISHWASHER KITCHENAID KUDE70FVSS2 Need a sump pump motor motor.; ordrng 1 WPW10056309 (pump&motor)
Near Queens, NY 11377
Kenny G
Job Details: 03/11/2020
WASHER MAYTAG MVWP575GW Installed main control completed
Near Brooklyn, NY 11226
Wayne D
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRT111SFDW02 Cleaned and defrosted supply and return vent; used 1 819043 (heat probe) from stock
Near Queens, NY 11363
Kenny G
Job Details: 03/11/2020
MICRO OVEN TOP MAYTAG MMV1174FZ3 Installed motor tested ok
Near Trenton, NJ 08691
Brian H.
Job Details: 03/11/2020
WALL OVEN JENN AIR JJW2430DS00 "Replaced parts, tested unit. Working as designed."
Near Brooklyn, NY 11218
Wayne D
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Adjusted freezer door
Near Brooklyn, NY 11217
Damion M.
Job Details: 03/11/2020
MICROWAVE WHIRLPOOL WMH31017FS0 Check micro wave and found faulty door interlocks housing no good ... I installed new interlock and check left unit working has design....
Near Brooklyn, NY 11204
Wayne D
Job Details: 03/11/2020
REFRIG/FREEZER KITCHEN AID KRFF305EWH00 Leveled fresh food
Near Ridgewood, NJ 07450
Elmer A.
Job Details: 03/11/2020
DRYER MAYTAG MGD5630HW0 "Installed thermistor checked op ok,need to clean vent bad airflow per vent tester."
Near Ridgewood, NJ 07450
Elmer A.
Job Details: 03/11/2020
WASHER MAYTAG MHW5630HW0 Installed control checked operation ok.
Near Hamburg, NJ 07419
Ken K
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Unit is shutting down and restarting, replaced power supply, main control and UI. Unit tested ok.... Authorization # WP5DTP5AP1 for parts"
Near Queens, NY 11433
Siaka
Job Details: 03/11/2020
REF BOT/MT 19CF WHIRLPOOL WRF560SEHZ00 Fix shelf or position to shelf correctly and install filters for customer
Near Queens, NY 11434
Siaka
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Removed and defrosted waterline
Near Queens, NY 11106
Enerve B.
Job Details: 03/11/2020
D/WASHER UNDCTR WHIRLPOOL WDF520PADM7 "The pump not installed,because the heating element been broken,will order to go go back as add on.; ordrng 1 W10518394 (HEATING EL)"
Near Queens, NY 11413
Siaka
Job Details: 03/11/2020
REF BOT/MT 19CF WHIRLPOOL WRF560SEYM05 Replaced ice maker part 4317943 from truck stock; used 1 4317943 (ICEMAKER) from stock
Near Queens, NY 11106
Enerve B.
Job Details: 03/11/2020
DISHWASHER KITCHEN AID KDTE204DSS1 "Installed the parts listed below,unit still not working well because now of the Turbidity sensor and the harness ,no good,corroded inside,must be ordered,was with tech line Bruce,file # 7727346522.; ordrng 1 W10744885 (HARNESS) and 1 WPW10705575 (TURBIDITY S)"
Near Mount Olive Township, NJ 07836
Stan F
Job Details: 03/11/2020
DISHWASHER MAYTAG MDB4949SDM3 Found wash motor bad / gave customer est she will call Maytag for a concession on the motor / if return order wash motor. .
Near Roxbury Township, NJ 07876
Ken K
Job Details: 03/11/2020
REFRIG/FREEZER WHIRLPOOL WRT519SZDG03 Replaced RC door gasket due to not fitting correctly
Near Wayne, NJ 07470
Sam C
Job Details: 03/11/2020
REFRIG/FREEZER WHIRLPOOL MSD2351HEB "Unit failed on compressor 363.07 discharge tube 50.00,95.00 freon 595.00 labor customer declines repair"
Near Mount Olive Township, NJ 07836
Ken K
Job Details: 03/11/2020
REF BOT/MT 24CF KITCHEN-AID KRFC704FSS01 Replaced ice maker due to making load noise when cycling
Near Larchmont, NY 10538
Jerel L
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Installed motor. Unit dispensing ice now. All other functions test ok
Near Raritan Township, NJ 08822
Stan F
Job Details: 03/11/2020
RANGE WHIRLPOOL WFG975H0HZ0 Installed WiFi part customer to call whirlpool WiFi .
Near Cliffside Park, NJ 07010
Felipe T.
Job Details: 03/11/2020
MICROWAVE WHIRLPOOL KMHS120ESS5 Replaced defective door interlock mechanism and fuse ; used 1 W10138793 (FUSE THERMAL) from stock
Near New City, NY 10956
Tim S
Job Details: 03/11/2020
OVEN KITCHENAID KODE500ESS04 Received manager open & used;
Near Franklin Township, NJ 08873
Jason T
Job Details: 03/11/2020
REFRIG/FREEZER KITCHEN AID KFIS29BBMS00 "2COUNTS job”Defrost evaporator, adjusted freezer door, tested ok..."
Near Ocean Township, NJ 07712
Eric P.
Job Details: 03/11/2020
REFIG/FREEZER WHIRLPOOL WRT311FZDW01 "Ep-contacted techline-(Sr#7727343647)-confirm thermistor readings @pins 3/4 orange/blue and check fan. Found incorrect wire colors and contacted techline-(Sr#7727344397)-thermistor is slightly out of range and can be replaced as a precaution along with the control. Also checked compressor for internal ground to cause it to run continuously-good. Ordering (1) WPW10384183 thermistor,(1) W11039790 cntrl-elec; ordrng 1 W11039790 (cntrl-elec) and 1 WPW10384183 (thermistor)"
Near Jersey City, NJ 07304
Keyel H
Job Details: 03/11/2020
REFRIG/FREEZER WHIRLPOOL WRT318FZDB05 Install parts
Near Port Chester, NY 10573
Jerel L
Job Details: 03/11/2020
WASHER MAYTAG MVWB765FW1 Installed new gearcase. No leaks found. No noise found. Unit check ok
Near Mount Olive Township, NJ 07828
Stan F
Job Details: 03/11/2020
DISHWASHER KITCHENAID KDFE104DSS3 Found wash motor bad and control panel cancel not working; ordrng 1 W10891912 (panel-cntl) and 1 WPW10605057 (pump and motor assy)
Near Newark, NJ 07107
Arden D.
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL WDF520PADM5 "AD. Replaced defective sensor and control. Ran diagnostics, Unit tested ok."
Near The Bronx, NY 10463
Marc M
Job Details: 03/11/2020
DISHWASHER KITCHENAID KDTE104ESS1 Unit tested and checked ordering drain pump and board to complete repair. ; ordrng 1 W10854225 (BOARD) and 1 WPW10348269 (DRAIN PUMP)
Near Blakeslee, PA 18610
Jose R
Job Details: 03/11/2020
REFRIG/FREEZER KITCHEN AID KFIV29PCMS00 File# 7727340992 asper techline advised to install adapter with fan build in it..; ordrng 1 W10864519 (adapter)
Near Ridgewood, NJ 07450
Elmer A.
Job Details: 03/11/2020
WASHER WHIRLPOOL WFC7500VW2 Installed pump checked operation ok.
Near Monroe Township, NJ 08831
Robert D
Job Details: 03/11/2020
DRYER MAYTAG MGDB765FW0 Unit has torn gasket. Door gasket needs to be replaced. Ordering door assm since some of the gasket clips look worn out. Ordering door assm. ; ordrng 1 W11376676 (DOOR ASSM)
Near Newark, NJ 07103
Arden D.
Job Details: 03/11/2020
RANGE WHIRLPOOL WFG320M0BS3 AD. Replaced defective seal. Unit ok.
Near Port Chester, NY 10573
Jerel L
Job Details: 03/11/2020
WASHER MAYTAG MVWB765FW3 Installed new board and latch. Unit check ok
Near Staten Island, NY 10304
Jesse F
Job Details: 03/11/2020
REFRIGERATOR MAYTAG MRT118FFFH01 Replaced control box assembly and f.f. thermistor. Also modified insulation @ diffuser to get better air flow across thermistor...
Near Brooklyn, NY 11224
Omar S
Job Details: 03/11/2020
HOME LAUNDRY ELE AMANA NTW4516FW3 Installed new control and knob test ok...
Near Hillsdale, NJ 07642
Sam C
Job Details: 03/11/2020
REFRIG/FREEZER KITCHEN AID KFCS22EVMS3 Unit failed on end cap 25 inlet valve 107.00 labor 95.00 customer not sure if she still have a contract she will call Whirpool but still want to go ahead and order parts she will pay on return; ordrng 1 WPW10122078 (END CAP)
Near Brooklyn, NY 11217
Damion M.
Job Details: 03/11/2020
MICROWAVE WHIRLPOOL WMH31017FS0 Check unit and found faulty door interlocks ... I installed new interlock and check left unit working has design...
Near Brooklyn, NY 11236
Wayne D
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Unit not defrosting ordered W11405276 harness and W11196400 control; ordrng 1 CONTROL and 1 HARNESS
Near Pequannock Township, NJ 07444
Gerry Q
Job Details: 03/11/2020
DISHWASHER KITCHEN-AID KDTE104ESS1 Cleaned drain pump found plastic piece unit tested okCustomer is using an after market drain rubber hose that reduced the amount of water during drain cycle
Near Brooklyn, NY 11235
Wayne D
Job Details: 03/11/2020
REF BOT/MT 24CF WHIRLPOOL WRF954CIHZ00 "Sr#7727347922 no power going to auger motor, ordered another HV board ; ordrng 1 CONTROL"
Near New York, NY 10128
Eddy P.
Job Details: 03/11/2020
WASHER WHIRLPOOL MAH9700AWW "Replaced door bellow ran a leak test unit passed test, washer is working fine now"
Near Wyckoff, NJ 07481
Sam C
Job Details: 03/11/2020
ICEMAKER KITCHENAID KUID508ESS2 Customer with aig contract advised customer need to call them x authorization; ordrng 1 W10919199 (CUTTER GRID )
Near New York, NY 10001
Clem S.
Job Details: 03/11/2020
DISH WASHER WHILRPOOL WDT750SAHZ0 "Replaced braking adjusters and stopper ,test good ; (created new UIS, deleted prior attachment to UisID 386709), used 2 W10082861 (STOP), and 1 W10712395 (ADJUSTER) from stock"
Near New York, NY 10011
Clem S.
Job Details: 03/11/2020
DRYER - ELECTRIC WHIRLPOOL WHD560CHW1 "Found unit compressor suction vibrating on side panel , Adjust tubing and tighten clamp ,test good"
Near Brooklyn, NY 11238
Kage M
Job Details: 03/11/2020
RANGE KITCHENAID KSEG700ESS3 Installed the glass and left the unit working as designed
Near Brooklyn, NY 11228
Kage M
Job Details: 03/11/2020
RANGE AMANA AGR5330BAS3 Installed control and found faulty ignitor
Near Brooklyn, NY 11217
Damion M.
Job Details: 03/11/2020
MICROWAVE WHIRLPOOL WMH31017FS0 Check micro wave and found faulty door inter lock switches I installed new interlocks and check left unit working has design.....
Near North Brunswick Township, NJ 08902
Jason T
Job Details: 03/11/2020
REF T WHIRLPOOL WRT518SZFM00 "Installed new nameplate, tested ok..."
Near The Bronx, NY 10456
Wayne L
Job Details: 03/11/2020
DRYER WHIRLPOOL LDR3822PQ2 Check unit lint build up instruct customer to clean lint trap unit working fine
Near The Bronx, NY 10463
Wayne L
Job Details: 03/11/2020
WSH FRT/LOAD WHIRLPOOL WFW85HEFW1 Check unit didn’t verify any issues unit working fine
Near South Hackensack, NJ 07606
Aris S.
Job Details: 03/11/2020
MICROWAVE WHIRLPOOL WML55011HB1 "Install parts, test it is working good"
Near New York, NY 10028
Damian T.
Job Details: 03/11/2020
WASHER WHIRLPOOL WFW92HEFW0 Checked and found leaking coming from vent pipe on rear of tub. ; ordrng 1 W11183219 (vent-pipe)
Near Newark, NJ 07102
Arden D.
Job Details: 03/11/2020
WASHER WHIRLPOOL CAE2795FQ0 "AD. Replaced gearcase, tub and basket. Also found faulty motor.; ordrng 1 W11222082 (MOTOR ) and 1 W11222084 (RING)"
Near Brooklyn, NY 11214
Paul D
Job Details: 03/11/2020
REFRIGERATOR KITCHENAID KRSC703HBS00 Checked unit found water tank frozen adjusted temp defrosted tested ok
Near Newark, NJ 07102
Arden D.
Job Details: 03/11/2020
DRYER EL AMANA NED4655EW "AD. Checked unit, found faulty front panel. Ordering part.; ordrng 1 W10806345 (PANEL)"
Near Hillsborough Township, NJ 08844
Jason T
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRS322FDAM "Made checks” instructed customer that they need to manually clean both refrigerator and freezer, water and ice is ok..."
Near Princeton Meadows, NJ 08512
Brian H.
Job Details: 03/11/2020
WASHER MAYTAG MVWB765FW4 "Replaced parts, working as designed."
Near Spring Lake, NJ 07762
Tyler S
Job Details: 03/11/2020
WASHER WHIRLPOOL WTW5000DW3 "Replaced cabinet and panel endcap, unit in new condition."
Near Branchburg, NJ 08853
Antonio
Job Details: 03/11/2020
WASHER WHIRLPOOL MVWB855DC3 Found error f7 e5Three count on return; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10902814 (washplate)
Near Middletown, NJ 07748
Brian H.
Job Details: 03/11/2020
DRYER MAYTAG MEDB765FW0 Replaced parts. Working as designed.
Near Cliffside Park, NJ 07010
Felipe T.
Job Details: 03/11/2020
MICROWAVE WHIRLPOOL KMHS120ESS5 Replaced defective magnetron and interlock
Near Brick Township, NJ 08724
Tyler S
Job Details: 03/11/2020
WASHER WHIRLPOOL NTW4516FW3 Found clothing wrapped around agitator and stuck. Removed agitator and got clothing out. No further issues.
Near Oakland, NJ 07436
Elmer A.
Job Details: 03/11/2020
WASHER MAYTAG MVWB835DW4 "Ran diagnostic operation , no error codes recalabrate machine working as designed."
Near Livingston, NJ 07039
Gerry Q
Job Details: 03/11/2020
RANGE - GAS JENN AIR JGRP548WP01 Door hinges replaced on both left /right oven. But also tech notice an intermittent door latch issue W11029221; ordrng 1 W11029221 (latch-door)
Near Wayne, NJ 07470
Gerry Q
Job Details: 03/11/2020
DISHWASHER WHIRLPOOL KDTM354ESS3 Unit need new motor pump ; ordrng 1 W10805015 (pump&motor)
Near Pompton Lakes, NJ 07442
Gerry Q
Job Details: 03/11/2020
DISH WASHER WHIRLPOOL WDT920SADM Wash motor pump replaced unit tested ok
Near New York, NY 10022
Eddy P.
Job Details: 03/11/2020
WSH FRT/LOAD WHIRLPOOL WFW5620HW0 Disconnect washer reconnected rebooted washer is working fine now no need to install parts
Near Madison, NJ 07940
Stan F
Job Details: 03/11/2020
RANGE JENN-AIR JGRP548HL00 Installed outer door ok.
Near Rockaway, NJ 07866
Stan F
Job Details: 03/11/2020
RANGE WHIRLPOOL WFE525S0HZ1 Found right side of hinge broken replace both hinges ok.
Near Old Bridge Township, NJ 08857
Dennis B
Job Details: 03/11/2020
WASHER WHIRLPOOL WFW95HEXW Db pre id was wrong unit needs following part. ; ordrng 1 WPW10237499 (bellow)
Near Lafayette Township, NJ 07848
Stan F
Job Details: 03/11/2020
RANGE WHIRLPOOL WFE320MOEWO Installed both switches tested ok.
Near Florham Park, NJ 07932
Stan F
Job Details: 03/11/2020
RANGE JENN-AIR JDRP436HL00 Installed WiFi tested ok.
Near East Orange, NJ 07018
Jesse F
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found saddle valve clogged. Instruct customer to call plumber. Removed ice from icemaker fill tube...
Near Linden, NJ 07036
Jesse F
Job Details: 03/11/2020
REFRIG WHIRLPOOL WRS321SDHZ Compressor not needed. Found bad start relay and replaced...; used 1 WPW10448874 (START RELAY) from stock
Near Harrison, NY 10528
Jerel L
Job Details: 03/11/2020
REFRIG/FREEZER WHIRLPOOL KRMF706EBS01 Installed new fill tube. Cus will monitor leak.
Near The Bronx, NY 10454
Wayne L
Job Details: 03/11/2020
WASHER MAYTAG MVWC465HW0 Check unit cap is faulty and also actuator customer would like the last service call for the day for her next appointment ; ordrng 1 W10913953 (ACTUATOR ) and 1 W11395618 (CAP)
Near Hackettstown, NJ 07840
Ken K
Job Details: 03/11/2020
REF S/S 21 CF WHIRLPOOL GSF26C5EXY00 Replaced water valve due to it leaking
Near Queens, NY 11375
Paul T
Job Details: 03/11/2020
DRYER WHIRLPOOL WGD4800XQ1 "Called safety and spoke with lisa. Sr#7727328704. Checked unit and found that due to poor vent, there was evidence of a flash fire. All rollers and pulley worn out, belt is stretched. All documented with safety and as per lisa they are not covering repair and suggested to not touch unit. They will handle customer from here."
Near Hillsborough Township, NJ 08844
Antonio
Job Details: 03/11/2020
DISHWASHER KITCHENAID KDTM404EBL3 Installed parts Tested ok
Near Piscataway, NJ 08854
Antonio
Job Details: 03/11/2020
REFRIGERATOR MAYTAG MRT311FFFH00 Installed parts Tested ok
Near South Plainfield, NJ 07080
Antonio
Job Details: 03/11/2020
DRYER WHIRLPOOL AGD4475TQ0 Replaced thermal fuse Tested ok ; used 1 WP3392519 (FUSE) from stock
Near Hawthorne, NJ 07506
Gerry Q
Job Details: 03/11/2020
RANGE JENN-AIR JDB9000CWP2 "Rails track replaced unit tested ok; used 1 W11259785 (TRACK), and 1 W11259786 (TRACK) from stock"
Near Brick Township, NJ 08724
Tyler S
Job Details: 03/11/2020
DRYER MAYTAG MGD5630HW0 "Unit needs console service kit, control (per service pointer), and gas inlet thermistor. Limited in my testing due to unit being stacked in a tight closet. Also advised customer to have entire vent run professionally cleaned. Customer also needs to have dryer unstacked and accessible for repair. To much liability risk all across the board if we unstack it with two men.; ordrng 1 W11350257 (CNTRL-ELEC) and 1 W11396709 (THERMISTOR) and 1 W11417079 (SERVICE KIT)"
Near Queens, NY 11411
Paul T
Job Details: 03/11/2020
REFRIG/FREEZER WHIRLPOOL ED2FHEXNB00 "Checked unit, found filter stuck in housing. Was able to release filter and found no good. Advised customer to replace water filter.when bypassed got good pressure at dispenser. All test ok."
Near New York, NY 10022
Eddy P.
Job Details: 03/11/2020
WASHER WHIRLPOOL MHWE201YW00 Washer may need a main board $203.33 and/or temperature switch $35.81. Plus labor. Customer must make washer accessible Customer paid for the trip charge already ; ordrng 1 WPW10459454 (MAIN BOARD ) and 1 WPW10467289 (WASHER TEMP SWITCH )
Near Brooklyn, NY 11238
Damion M.
Job Details: 03/11/2020
RANGE WHIRLPOOL WFG515S0ES0 Check range and found faulty broiler draw glide broken I installed both new parts and check left unit working has design...
Near Fanwood, NJ 07023
Jesse F
Job Details: 03/11/2020
REF BOT/MT 25CF KITCHEN-AID KRMF706ESS01 "F.f. evaporator heavily frosted. O&i parts. 2 count for defrosting...call Laurie(sitter)before coming w/30 minutes heads up, 732-406-6256...; ordrng 1 W11087438 (motor-evap) and 1 W11256332 (COVER)"
Near Clark, NJ 07066
Jesse F
Job Details: 03/11/2020
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Found factory glue dripping from return air ducts onto defrost heater, causing an extreme pungent smell(see pictures on SD-Mobile). Customer states this is second unit that has done the same. Called tech line(SR# 7727343693) to report. O&i heater. Customer will call Whirlpool for a resolution...call customer b4 arriving so they can meet tech...; ordrng 1 WPW10436849 (heater)"