Near Manasquan, NJ 08736
Tyler S
Job Details: 12/27/2019
REFRIGERATOR JENN-AIR JS48PPDUDE01 LEDs are all out in freezer and one is out in RC. Called tech-line who basically said it comes down to isolating the bad LED causing the issue. Ordering LeDS. SR#7726733155.; ordrng 8 W10908166 (MODULE)s
Near Toms River, NJ 08755
Marc C
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW01 Tested unit casters are OK customers concern is when he puts stops down he can’t pull out the refrigerator to clean behind it advised customer that’s the way it is unit working as designed
Near New York, NY 10027
Clem S.
Job Details: 12/27/2019
REFRIG/FREEZER KITCHENAID KRMF706ESS01 Found defective freezer light out and ice maker over flow order parts 2ct ; ordrng 1 W10341329 (valve) and 1 W10833705 (valve) and 2 W10843353 (module)s and 1 W11039078 (EVAP MOTOR )
Near Hazlet, NJ 07730
Vincent D
Job Details: 12/27/2019
WASHER MAYTAG MVWC565FW1 Vd checked error codes found none then ran diag unit completed with no issues can not duplicate at this time
Near Toms River, NJ 08753
Robert D
Job Details: 12/27/2019
RANGE KITCHENAID KSGG700ESS1 Replaced console. Checked operations and everything test ok. No further issue.
Near The Bronx, NY 10456
Darren S.
Job Details: 12/27/2019
DRYER EL WHIRLPOOL LDR3822PQ As per customer... unit already fixed ..
Near Berkeley Township, NJ 08721
Robert D
Job Details: 12/27/2019
KITCHEN KITCHENAID KDTE234GPS0 Cust states she was never told about the trip charge. Cust did not want to pay. No work done.
Near New York, NY 10011
Adrian R.
Job Details: 12/27/2019
WASHER WHIRLPOOL WFW8300SWO1 Need a dispenser hose.; ordrng 1 WP8540015 (VENT HOSE )
Near New York, NY 10023
Adrian R.
Job Details: 12/27/2019
M/W OTR MAYTAG MMV4205DS1 Needs the door switches .; ordrng 1 W10269458 (DOOR SWITCH ) and 1 W10269460 (DOOR SWITCH ) and 1 WPW10156813 (SUPPORT INTERLOCK )
Near Hanover, NJ 07981
Ken K
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Noise checked unit found door bell above refrigerator making noise.
Near Brooklyn, NY 11218
Wayne D
Job Details: 12/27/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW00 Order parts 3countSealed system; ordrng 1 CONTROL and 1 W10574278 (pan-comprs) and 1 W10574289 (condenser)
Near Brick Township, NJ 08723
Tyler S
Job Details: 12/27/2019
WASHER MAYTAG MVWB835DW3 "Overload, locked rotor, stuck key errors stored. Basket turns freely by hand, no friction. Passes auto test and high speed spin in manual. User error, likely overloaded machine. Calibrated control."
Near Mansfield, NJ 08022
Trevor B
Job Details: 12/27/2019
DISHWASHER WHIRLPOOL KUDS25SHBL1 TB- Installed new door springs. Tests good. Paid balance $107.02 by cc ref# 1931888083.
Near Upper Freehold, NJ 08514
Trevor B
Job Details: 12/27/2019
WALL OVEN JEN AIR JJW2430WP02 TB- Unit had stored F1 E1 (main control) fault. Unit functions test good in diagnostic tests. Reset power to unit and verified bake cycle is working normally.
Near Point Pleasant, NJ 08742
Tyler S
Job Details: 12/27/2019
WASHER WHIRLPOOL WTW8500BW0 "Couldn’t even turn basket by hand. Bearings and drive shaft are locked up. Needs new outer tub, basket, with shaft and bearings for 2 techs on return. Two job counts needed.; ordrng 1 W10381078 (TUB-OUTER) and 1 W10549509 (BASKET)"
Near Fairfield, NJ 07004
Gerry Q
Job Details: 12/27/2019
OVEN KITCHENAID KODE900HBS00 Unable to duplicated customer s complaint unit tested ok
Near Queens, NY 11106
Kage M
Job Details: 12/27/2019
DRYER WHIRLPOOL LDR3822PQ3 Checked and found faulty timer; ordrng 1 WP8563881 (timer)
Near Red Bank, NJ 07701
Chris H.
Job Details: 12/27/2019
WASHER WHIRLPOOL WTW6500WW1 CH - advised customer of oow charges - customer was unaware of service fee. Customer declined service at this time
Near Brooklyn, NY 11203
Kage M
Job Details: 12/27/2019
M/W OTR KITCHENAID KMHS120ESS2 Checked and found faulty interlock replaced interlock and left unit working as designed; used 1 W11241961 (INTERLOCK) from stock
Near Brooklyn, NY 11225
Damion M.
Job Details: 12/27/2019
RANGE WHIRLPOOL WEG750HOHZ0 Cus has A pc Richards contract advise her to call them first net time...
Near New York, NY 10023
Adrian R.
Job Details: 12/27/2019
DISHWASHER WHIRLPOOL KUDA220TWH6 "Check and found that this dishwasher is very old, but still works great."
Near New York, NY 10017
Adrian R.
Job Details: 12/27/2019
DRYER WHIRLPOOL WGD87HEDC0 Check and found that there’s no problem with the dryer at all. Run a cycle but don’t see any problem.
Near New York, NY 10016
Adrian R.
Job Details: 12/27/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Check and found that the customer need to add rinse aid, for dishes to be dry."
Near New York, NY 10024
Clem S.
Job Details: 12/27/2019
REFRIG/FREEZER WHIRLPOOL WRS315SNHM01 "Add lock tight and reinstall handle ,test good"
Near New York, NY 10029
Damian T.
Job Details: 12/27/2019
WASHER MAYTAG MVWC465HW2 "Checked unit and found supply water hoses connected incorrectly to unit with hot supply having very low flow. Reconnected water lines, recalibrated unit, rechecked functions and unit tested ok."
Near New York, NY 10040
Kenly S
Job Details: 12/27/2019
COOKTOP WHIRLPOOL MGR5729ADW check and found that the ignator and a burner switch are defective
Near Ocean Township, NJ 07712
Chris H.
Job Details: 12/27/2019
WASHER WHIRLPOOL WFW6620HC0 CH - found unit with stored f0e5 fault - off balance load. Ran through diagnostic cycle. All tests good. Spin at 820 rpm functions normally. Tumble functions normally. No excess shaking or vibration. Drain is functioning normally. Unit is level. No functional issues found at this time. Advised customer of proper loading and cycle selection.
Near Monroe, NY 10950
Tim S
Job Details: 12/26/2019
DISHWASHER KITCHENAID KDFE104HWH0 Needs new fill line to unit
Near Monroe, NY 10950
Tim S
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL GI5SVAXVB02 Needs UI board w10162500 part no longer made9 year old unit. Replaced unit
Near Kiryas Joel, NY 10950
Tim S
Job Details: 12/26/2019
DRYER WHIRLPOOL WGD6620HW0 Replaced defective inner door
Near Kiryas Joel, NY 10950
Tim S
Job Details: 12/26/2019
WASHER WHIRLPOOL WFW5620HW0 Replaced defective dispenser
Near Suffern, NY 10901
Tim S
Job Details: 12/26/2019
DRYER WHIRLPOOL GGW9250PL0 Replaced defective thermal fuse; used 1 WP3392519 (FUSE) from stock
Near Airmont, NY 10952
Tim S
Job Details: 12/26/2019
REFRIGERATOR AMANA AFD2535DEB Replaced defective freezer handle.
Near Kinnelon, NJ 07405
Sam C
Job Details: 12/26/2019
REFRIG/FREEZER KITCHEN AID KRMF706EBS01 Installed new parts heated and lube freezer door gasket cycle check dispenser; used 1 WPW10341329 (VALVE) from stock
Near Rockaway Township, NJ 07435
Sam C
Job Details: 12/26/2019
REFRIGERATOR KITCHENAID KSSO48FTX02 Installed new board replacement cycle check
Near East Stroudsburg, PA 18302
Jose R
Job Details: 12/26/2019
WASHER MAYTAG MVWX655DW1 Replaced defective inlet valves..calibrate control and tested unit ok
Near East Stroudsburg, PA 18302
Jose R
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Sr#7726726081 asper techline checked all wire connections tested ok..replaced defective RC light led..tested ok; used 1 WPW10515058 (LIGHT) from stock
Near Brooklyn, NY 11223
Wayne D
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Installed harness and control, found EVAP motor not working ordered part ; ordrng 1 WP2315549 (motor-evap)"
Near East Stroudsburg, PA 18301
Jose R
Job Details: 12/26/2019
WASHER WHIRLPOOL WTW5000DW2 "Replaced defective machine control,calibrate and tested unit ok"
Near Lake Harmony, PA 18624
Jose R
Job Details: 12/26/2019
REFRIGERATOR JENNAIR JCD2289AEW Replaced valves inlet..tested ok.
Near Albrightsville, PA 18210
Jose R
Job Details: 12/26/2019
OVEN WHIRLPOOL WFE540H0AW0 Replaced shorted bake element.TESYED UNIT OK; used 1 W10779716 (BAKE ELEMENT) from stock
Near Briarcliff Manor, NY 10510
Jerel L
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL ARB2257CSR 37 degrees in FF section. 0 degrees at freezer. Unit operating as designed. Explained to cus so she understands where airflow is being distributed through.
Near Monroe, NY 10950
Tim S
Job Details: 12/26/2019
WASHER WHIRLPOOL WFW5620HW0 No response. Stops in dio; ordrng 1 W11319991 (CONSOLE ) and 1 W11322903 (CONTROL )
Near Rye, NY 10580
Jerel L
Job Details: 12/26/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed new icebox fan, fill tube heater wire connector was broken. Replaced heater. Installed new valve and fascia. Cycled icemaker. All functions test ok"
Near Spring Valley, NY 10977
Tim S
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRF57R18DM00 Sealed system issue. Requires sealed system tech 3- 4 count; ordrng 1 W10769822 (compressor) and 1 W10858281 (evaporator)
Near Queens, NY 11360
Kenny G
Job Details: 12/26/2019
DRYER GAS MAYTAG MGDB765FW0 Dryer has a restricted vent advised customer to her venting cleaned.
Near Queens, NY 11354
Kenny G
Job Details: 12/26/2019
WASHER WHIRLPOOL WTW4850HW1 Installed water valve. Fixed unit. Water valve was stuck in open position.
Near Queens, NY 11379
Kenny G
Job Details: 12/26/2019
WASHER WHIRLPOOL CAE2743BQO Checked machine Working as designed. No issues found.
Near Stroudsburg, PA 18360
Jose R
Job Details: 12/26/2019
WASHER WHIRLPOOL WTW5000DW0 Found faulty control electric.and washplate.; ordrng 1 W10634026 (cntrl-elec) and 1 W10752283 (washplate)
Near Brooklyn, NY 11229
Paul D
Job Details: 12/26/2019
M/W OTR JENN-AIR JMV9186WP0 Checked unit found tabs on top grill cracked not melted when trying to put grill back on hard to fit in place also measured unit from top left to bottom right 33 3/4 and from top right to bottom left 34 unit isn’t square causing extra pressure on tabs .customer want to call jenn aire to get a solution to problem spoke to Lisa at a safety dept of whirlpool.
Near Brooklyn, NY 11218
Paul D
Job Details: 12/26/2019
WASHER MAYTAG MHW5630HW0 Helped Omar with repair
Near Brooklyn, NY 11213
Paul D
Job Details: 12/26/2019
REFRIG/FREEZER WHIRLPOOL WRS321SDHZ01 Found arm of ice maker not dropping properly repl module tested ok ; used 1 4317943 (ICEMAKER) from stock
Near East Stroudsburg, PA 18301
Jose R
Job Details: 12/26/2019
WASHER WHIRLPOOL WFW75HEFW0 Replaced defective machine/motor control..need to also replace control user interface.; ordrng 1 W10911021 (panel-cntl)
Near Queens, NY 11432
Mike D
Job Details: 12/26/2019
OVEN JENN-AIR JJW2830WS02 Replaced defective blowers unit checked ok
Near Brooklyn, NY 11234
Wayne D
Job Details: 12/26/2019
REFRIG/FREEZER KITCHENAID KSSC48QMS03 "Replaced compressor W10841139; used 1 876764 (VALVE), and 1 COMPRESSOR from stock"
Near Brooklyn, NY 11213
Wayne D
Job Details: 12/26/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Instruct customer on Sabbath mode feature
Near Tobyhanna, PA 18466
Jose R
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Replaced seal..thermistor pending ..; saved tckt
Near Queens, NY 11368
Mike D
Job Details: 12/26/2019
WASHER/ DRYER WHIRLPOOL WGT4027HW0 Check found no leak from unit at this time ran cycle possibly leaking from cust connection under sink if leak is there avd cust to call back installer or a plumber to fix leak not leaking from the unit checked ok
Near Queens, NY 11372
Mike D
Job Details: 12/26/2019
RANGE WHIRLPOOL WFG320M0BS3 Replaced defective parts unit checked ok
Near Queens, NY 11378
Mike D
Job Details: 12/26/2019
RANGE WHIRLPOOL WFG715H0EH0 Check found control panel and touch panel discolored will need new parts as per Steve at P/C Richards do not order any parts at this time there are going to review file for possible exchange avd cust someone from P/C will contact her
Near Queens, NY 11379
Mike D
Job Details: 12/26/2019
WASHER MAYTAG MHW3505FW1 Replaced defective control unit checked ok
Near New York, NY 10013
Clem S.
Job Details: 12/26/2019
RAN GS S/I JENNAIR n/a "Replaced part,test good"
Near Pleasantville, NY 10570
Jerel L
Job Details: 12/26/2019
DISHWASHER KITCHENAID KDTE254ESS1 Wiring issue. Called techline. Sump and board have been replaced. Motor not ohming out good. Possible faulty harness. ; ordrng 1 W10752242 (HARNESS)
Near New York, NY 10001
Clem S.
Job Details: 12/26/2019
RANGE WHIRLPOOL MGR5750ADW "Replaced parts,test good"
Near Harrison, NY 10577
Jerel L
Job Details: 12/26/2019
LAUNDRY MAYTAG MVWB865GW0 Door lid cracked by hinge. Replacing lid and agitator since cap wont stay secure in spin. Called techline and documented. SR# 7726726135; ordrng 1 8563965 (LEFT HINGE) and 1 8572974 (RIGHT HINGE) and 1 W10821990 (AGITATOR) and 1 W11111466 (AGITATOR CAP) and 1 W11259006 (LID)
Near New York, NY 10001
Clem S.
Job Details: 12/26/2019
WASHER WHIRLPOOL WFW87HEDW1 "Found plug no not fully in due to washer rubbing on plug . Reinstalled plug and full out washer from touching plug ,test good"
Near New York, NY 10001
Clem S.
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Reinstalled dislodged ice maker arm and explain to replace clogged filter ,test good"
Near New York, NY 10019
Clem S.
Job Details: 12/26/2019
MICROWAVE WHIRLPOOL CMO WMH31017FS "Replaced parts,test goo"
Near New York, NY 10021
Clem S.
Job Details: 12/26/2019
DRYER EL WHIRLPOOL WED4915EW1 "Found lint trapped in duct ,remove lint trapped in blower wheel ,test good"
Near Queens, NY 11355
Kenny G
Job Details: 12/26/2019
DRYER- GAS MAYTAG MGD6630HW1 Found acu is failing. Will replace ; ordrng 1 W11382246 (ACU )
Near New Rochelle, NY 10804
Jerel L
Job Details: 12/26/2019
DISHWASHER MAYTAG MDB7749AWM2 Upon arrival cus states unit is working. Verified.
Near Mount Vernon, NY 10552
Wayne L
Job Details: 12/26/2019
MICROWAVE UNKNOWN UMV1160CW6 Complete helper call with MM unit working fine
Near Mount Vernon, NY 10552
Wayne L
Job Details: 12/26/2019
DRYER MAYTAG MGD5100DW1 Customer said unit is working fine
Near Port Chester, NY 10573
Wayne L
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL ET1MHKXMT04 Check unit food was in drainage repair drainage unit working fine
Near Brooklyn, NY 11213
Paul D
Job Details: 12/26/2019
WASHER MAYTAG MHW5630HW0 Found drain hose hitting the back of the unit also adjust front legs . Customer was present when tech was diagnosing unit
Near Brooklyn, NY 11218
Omar S
Job Details: 12/26/2019
WASHER MAYTAG MHW5630HW0 Installed spring and strike test ok...
Near Queens, NY 11375
Mike D
Job Details: 12/26/2019
WASHER MAYTAG MVWB765FW1 Replaced defective control could not get bolt out need to break agitator off will order ; ordrng 1 W11161960 (AGITATOR )
Near Brooklyn, NY 11218
Omar S
Job Details: 12/26/2019
WSH FRT/LOAD WHIRLPOOL WFC7500VW2 Installed hose test ok
Near Larchmont, NY 10538
Wayne L
Job Details: 12/26/2019
DISHWASHER WHIRLPOOL KDPE334GPS0 Check unit instruct customer how unit works unit working fine
Near Mount Vernon, NY 10552
Marc M
Job Details: 12/26/2019
MICROWAVE UNKNOWN UMV1160CW6 Parts installed and unit tested ok .
Near Somerville, NJ 08876
Moses D
Job Details: 12/26/2019
OVEN WHIRLPOOL WFG515S0ES1 Replaced control elec and sensor. Control that was ordered is black customer is ok with that. Tested ok
Near South Plainfield, NJ 07080
Karl G
Job Details: 12/26/2019
WASHER AMANA NFW5800HW0 "KG 12/24 unit not accessible due to being in drain pan and push too far into closet. Drain pan fastened to drain on home, Unable to move washer forward to removed dryer brackets to detach and service washer. Drain pan will break if washer is move, installers will have to make unit accessible.Returning parts unable to complete further repairs"
Near Queens, NY 11385
Mike D
Job Details: 12/26/2019
WASHER MAYTAG MVWC565FW1 Check found gear case noisy will order ; ordrng 1 W11035751 (gearcase) and 1 W11161960 (AGITATOR )
Near North Plainfield, NJ 07060
Roberto C
Job Details: 12/26/2019
WASHER WHIRLPOOL WTW5000DW2 Replace capacitor from t/s test ok ....capacitor order from previous service call wrong part #; used 1 W11158831 (CAPACITOR) from stock
Near South Plainfield, NJ 07080
Roberto C
Job Details: 12/26/2019
WASHER AMANA NFW5800HW0 Helping Karl
Near Edison, NJ 08820
Roberto C
Job Details: 12/26/2019
DRYER MAYTAG MGD5630HW1 Reset control run diagnostics all check ok
Near Scotch Plains, NJ 07076
Roberto C
Job Details: 12/26/2019
DRYER WHIRLPOOL MGDB765FC0 Dryer check ok customer must have vent pipe clean no air flow I used my vent kit shows red light
Near Phillipsburg, NJ 08865
Moses D
Job Details: 12/26/2019
RANGE JENN-AIR JGCP436WP02 Made checks conversion was done wrong / customer needs to have installers who did conversion to put proper orifice in front right simmer side and smallest burner. W10810387 we dont do conversions.
Near Newark, NJ 07103
Moses D
Job Details: 12/26/2019
MICRO OVEN TOP WHIRLPOOL CMO Made checks unit tested ok advised customer that vent fan will come on automatically if temperature of cooktop under microwave is too hot and will not turn off until temperature cools down. Tested ok
Near Harrison, NY 10528
Wayne L
Job Details: 12/26/2019
DISHWASHER WHIRLPOOL MDB4949SDZ0 Check unit sump was defective and control is also faulty customer would like monday for her next appointment ; ordrng 1 W10906430 (CONTROL BOARD ) and 1 WPW10591570 (MOTOR SUMP ASSEMBLY )
Near Linden, NJ 07036
Moses D
Job Details: 12/26/2019
RANGE WHIRLPOOL WFG540H0ES0 Replaced faulty burner caps. Tested ok; used 1 W10881749 (BURNER CAP) from stock
Near Scotch Plains, NJ 07076
Moses D
Job Details: 12/26/2019
DISHWASHER JENN AIR JDTSS244GS0 Replaced pivot clips for upper rack. Tested ok
Near The Bronx, NY 10451
Wayne L
Job Details: 12/26/2019
REFRIG/FREEZER MAYTAG MSD2351HEW Check unit ice maker is faulty and part is not on my truck customer would like a morning appointment ; ordrng 1 D7824706Q (ICE MAKER )
Near Scotch Plains, NJ 07076
Moses D
Job Details: 12/26/2019
RANGE JENN-AIR JGRP436WP01 "Made checks door was not making proper contact with latch so oven would not heat. Would need new door hinges W10836480, W10877227. Documented with tech line SR 7726729449"
Near Edison, NJ 08820
Moses D
Job Details: 12/26/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Made checks found upper rack adjuster broken, replaced adjuster. Tested ok. Costco- Additional 1 year warranty on Costco Purchased Product; used 1 W10712395 (ADJUSTER) from stock"
Near Fort Lee, NJ 07024
Stoyan S
Job Details: 12/26/2019
RANGE JENNAIR JGRP430WP02 Replace defective valve surface Test it all op ok
Near River Edge, NJ 07661
Felipe T.
Job Details: 12/26/2019
DISHWASHER KITCHENAID KUDS01DLWH3 FOUND ONE MOUNTING BRACKET LOOSE PREVENTING DOOR FROM CLOSING/ REATTACHED BRACKET SECURELY TO DW AND TESTED/ UNIT WORKING PROPERLY AND DOOR IS CLOSING.
Near Woodbridge Township, NJ 08863
Karl G
Job Details: 12/26/2019
WASHER MAYTAG MVWB835DW4 "KG 12/24 checked unit found display panel showing stuck keypad error. F2 E1, Needs control panel .; ordrng 1 W11112656 (console)"
Near Clark, NJ 07066
Karl G
Job Details: 12/26/2019
WALL OVEN KITCHEN AID KSGB900EWH0 "KG 12/24 checked part before service, part # given by techline prior not correct color. Needs grey inner liner touchup. Spoke to Dustin@techline and he gave new part# W10482084 Documented service SR#7726672283; ordrng 1 W10482084 (tuchup)"
Near Clark, NJ 07066
Karl G
Job Details: 12/26/2019
REFRIGERATOR WHIRLPOOL WRT541SZDZ00 KG 12/24 door left in driveway by courier. Checked part before installation door inner liner damaged upon inspection need to reorder door.; ordrng 1 LW10856289 (dor-fip)