Local Reviews
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George T.
WASHER WHIRLPOOL WTW5000DW0 Gearcase leaking oil.caused extensive damage underneath of unit.; ordrng 1 W10721967 (drive pulley) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11158831 (CAM) and 1 W11283592 (MOTOR) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)
Enerve B.
WASHER AMANA NTW4516FW2 "Founded the failure of the cold water line and the drain hose.Repaired the water line and cleared the drain hose, tested ok w/cust,"
Eric P.
REFRIGERATOR KITCHENAID KBBL306ESS01 "Ep-installed new fans and LED modules, no fan noise an d R/C side lights have returned. F/C and R/C top lights are not working, checked lights individually-all are good. Unit needs LED board. Ordering (1) W10640411 inverter-box; ordrng 1 W10640411 (INVERTER-BOX)"
Clem S.
WASHER WHIRLPOOL LBR5432LQ1 Defective timer part NA 395154 timer
Clem S.
KITCHEN KITCHENAID n/a "Rest control control,test okay"
Clem S.
OVEN WHIRLPOOL ARGS760SS "Unit operation normal at this time ,test okay"
Clem S.
WASHER MAYTAG MVWB980BW0 "Defective tub , customer decline."
Michael I.
WASHER WHIRLPOOL WTW4816FW2 "F7E5 shifter faultReplaced shifter from ts. Ts shifter defective/looks used. Ordering control also; ordrng 1 W10913953 (ACTUATOR) and 1 W11170319 (CONTROL), used 1 W10913953 (ACTUATOR) from stock"
Adrian R.
WASHER WHIRLPOOL NTW4516FW3 "Check and found that the washer is working properly, the customer just doesn’t know how to use it and don’t speak English much."
Adrian R.
KITCHEN AMANA AGG222VDW4 Replace oven door handle leave working properly.
Adrian R.
WASHER WHIRLPOOL WFW9550WW00 "4/12/19 8:43: AR rspndd 4/11 THU, Found plastic objext stuck inside drain pump. Removed object and left unit working as designed."
Adrian R.
OVEN WHIRLPOOL MGT8775XS04 Replace upper broiler ignitor leave working properly ; used 1 74007498 (IGNITOR) from stock
Michael I.
DRYER WHIRLPOOL WED5620HW0 Motor and blower. 2 count; ordrng 1 W11086656 (MOTOR) and 1 WP697772 (BLOWER )
Robert D.
DISHWASHER WHIRLPOOL WDT790SAYM3 Replaced interface. No further issue. Full response from dishwasher. Everything test ok. Collected $279.16
Michael I.
WASHER WHIRLPOOL CAE2743BQ0 Control non responsive. Unit turns on without money. But no lights on display. Do not order parts. Give to Diane for approval; ordrng 1 W10860464 (CONTROL) and 1 WPW10491734 (COIN INTERFACE)
Elmer A.
WASHER WHIRLPOOL WTW7000DW3 Installed drawer checked op.ok.
George T.
RANGE WHIRLPOOL WFG540H0ES1 F2E0 code.call this number 1-917-292-8033 marie...needs new clock.also had to turn gas valve completely on behind stove..due to burners not at full capacity..customer is always home..; ordrng 1 WPW10349742 (CLOCK)
Eric P.
OVEN JENN-AIR JGS1450FS0 Ep-installed outer door assembly. Functions as designed
George T.
MICROWAVE WHIRLPOOL WMH31017HS Unit completely dead.voltage feed checked out oktried new main fuse. Did not work . Will order afew parts and bring unit down with super on return..; ordrng 1 W10269232 (thermostat) and 1 W10422269 (filter) and 2 W10832024 (thrmst-fix)s and 1 W10892389 (cntrl-elec) and 1 W11175576 (CONSOLE)
Eric P.
DISHWASHER WHIRLPOOL KDFE104DSS1 "Ep-unit has a bad smell, but functions properly. Customer has used affresh, vinegar and baking soda and smell remains. Drain hose that connects to the garbage disposal has build-up/sludge inside. Advised replacing the complete drain loop and drain tube. Left quote with customer. We will need (1) 8269144A 6’ D/W DRAIN HOSE-STRAIG @$15.44, (1) WPW10545278 hose-drain @$42.11, labor @$75.00. Collected trip by C/C"
Eric P.
WASHER WHIRLPOOL WTW5840BW0 "Ep-unit is leaking from HOT water valve @ supply line connection. Found supply line washer flattened and out of shape, replaced and used teflon tape on valve assembly, tested HOT water supply manually as well as in a cycle. No leak. Customer states March 21,2019 as date of previous visit"
Matt S.
REFRIGERATOR WHIRLPOOL GX2FHDXVQ03 Defrost issue. Installed a new control. Advised to allow 3-4 days for normal operation. WPW10503278; used 1 WPW10503278 (JAZZ BOARD) from stock
Dennis B.
REFRIGERATOR WHIRLPOOL JS42SSDUDE01 Db installed part tested unit unit ran to specs
Dennis B.
DISHWASHER WHIRLPOOL WDTA75SAHN0 Db unit has f4-e3 motor fault 7-1 water temp and float switch fault tested unit unit after getting codes unit ran to specs could not duplicate at this time
Dennis B.
SXS 22' WHIRLPOOL WRS321SDHZ02 Db tested unit unit ran to specs norm sounds ice bin was full as per use and care book if not using ice dump bin once a week could not duplicate at this time nothing frozen in the fridge at this time 37.7 in ff 3.3 in fc temps cust will call back if any changes occur
Michael I.
DRYER WHIRLPOOL MEDC300XW0 Replaced idler from ts. Check ok. ; used 1 WP691366 (IDLER PULLEY) from stock
Enerve B.
DRYER WHIRLPOOL MGD5630HW0 "Found the failure of the vent system, wrinkle pipe, must be replaced.the unit works as designed over hour on two cycles."
Omar S.
DRYER WHIRLPOOL WGD5800BW "Second time calling tech line SR:7724569623 call Tech line,did diagnostics test no error code save pass diagnostics test"
Elmer A.
WASHER MAYTAG MVWB855DW0 "Damaged gearcase ,basket & washplate.; ordrng 1 W10811956 (drum assy) and 1 W10811960 (spin basket) and 1 W10902814 (washplate)"
Jesse F.
REFRIG/FREEZER WHIRLPOOL WRT518SZFM00 Replaced main control assembly and freezer evaporator thermistor...
Jerel L.
REFRIGERATOR WHIRLPOOL MBR2258XES1 Found evap fan faulty. Ordering part for repair. Paid full by CC; ordrng 1 W11024089
George T.
WASHER WHIRLPOOL MAV8557AWW Fifteen year old maytag top loader..frozen tranny..belt slipping..also motor pulley burnt out.unit would need tranny rebuild . Motor . And belt..customer declined to go forward with the repair..
Roberto C.
WASHER MAYTAG MVWX655DW1 Customer show proof of extended warranty picture on record...reset control run test ok
Roberto C.
WASHER WHIRLPOOL MVWC565FW1 Open water pump nothing inside drain 5 times all check ok
Michael I.
WASHER ROPER WTW5600XW0 F5E2 lid lock fault Replaced lock from ts. Check ok. ; used 1 W10404050 (LATCH) from stock
Jerel L.
REFRIGERATOR WHIRLPOOL WRT316SFDW01 Unit has defrost issues. . Ordering part for repair.; ordrng 1 4388931 (ADC) and 1 WPW10392132 (BIMETAL)
Kenly S.
RAN GS 30 SC KITCHEN-AID KSGG700ESS1 part installed the unit is working well
Tyler S.
REFRIG/FREEZER WHIRLPOOL WRT318FMDW02 "Installed control box, evaporator thermistor, and freezer fan harness with fuse. Advised to allow 24 hours for full cooling."
Tyler S.
KITCHEN KITCHENAID KDFE104DWH0 "Installed all rack adjuster parts, tests good."
Kenly S.
WASHER WHIRLPOOL MLG2000AWW "check and found that the door switch is defective; ordrng 1 WP22002119 (MOTOR, WAX) and 2 WP22002162 (SWITCH, DOOR LOCK SPIN ENABLE)s and 1 WP22003067 (SWITCH HOLDER ASSEMBLY )"
Kyron G.
DISHWASHER WHIRLPOOL WDF760SADM0 unit tested ok.
Kenly S.
DRYER WHIRLPOOL MDE6700AYW check and found that the roller and the belt are defective; ordrng 4 WPW10177428 (ASSY-ROLLER)s and 1 WPW10205415 (BELT)
Moses D.
DISHWASHER KITCHEN AID KDTM404ESS1 Made checks customer has white spots on glass cups. Explained about calcium build up. Unit tested ok
Kenly S.
REFRIG KITCHEN AID KBRA20EMSS check and found that the ICE MAKER is defective; ordrng 1 4396418 (ICE MAKER)
Keyel H.
REFRIG/FREEZER JENN-AIR JFC2089BEP01 "Ice maker leaking, replace part cycled ok.; used 1 4317943 (ICEMAKER) from stock"
Paul T.
WASHER WHIRLPOOL WTW4616FW2 "Checked over unit, all test and check ok, ran diagnostic and recalibrated control and all test ok. Went over proper use and care of unit and advised customer to run clean wash cycle. Customer is using too much detergent which may be causing long run times and unit to not run properly. All test ok at this time."
Frank G.
DRYER WHIRLPOOL WED7500GC0 Motor making loud humming noise after it warms up Order motor and bring motor pulley and blower 2 COUNT on return; ordrng 1 279787 (motor) and 1 W10837625 (motor pulley) and 1 WPW10349492 (wheel)
Vincent D.
KITCHEN WHIRLPOOL KOSE500ESS02 Vd Cleared error code and reset unit tested unit found no issues at this time
Vincent D.
M/W OTR KITCHENAID KMHS120EBL1 Vd cust cancelled atdoor thought wpl as covering everting not just a part
Vincent D.
REFRIG/FREEZER WHIRLPOOL WRS325FDAM04 Vd found drain clogged cleared tested unit ran to specs collected trip 114.95 labor 90 tax total 218.53 paid in full by cc #
Karl G.
DISHWASHER WHIRLPOOL WDT720PADM2 Kg 4/11 installed main wash motor and harness assm. Checked unit through cycle. Dishwasher operating as designed
Karl G.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Kg 4/11 checked refrigerator upon arrival. Unit cooling and operating normally. Checked control through diagnostic mode all components tested properly, no error codes stored. Removed bottom cover panel and cleaned dust build up on condenser. Unit operating as designed"
Keyel H.
REFRIG WHIRLPOOL KBRP20EMSS "Force unit into defrost now heater came on customer said unit been operating normal after last visit, could be a defective timer. CREDIT CUSTOMER."
Roberto C.
WASHER/ DRYER FRIGIDAIRE FFLG4033QW0 Needs thermal cutt off will get serial # on return; ordrng 1 134120900 (thermal limiter)
Kenly S.
WASHER WHIRLPOOL WFW94HEAW0 check and I found that he had the electronic water valve shut off the unit has no problems
Gerry Q.
RANGE KITCHENAID KSGG700ESS1 Door gasket replaced and oven temp calibrated
Kenny G.
30" FDBM WHIRLPOOL WRF560SEHZ00 Found a slow water dispenser due to clogged water filter explained to customer this can only be fixed by replacing the filter nothing we can do.
Frank G.
WASHER MAYTAG MVWX655DW1 Long fill-no fill error code...had to clean out cold side of inlet valve of silt. Advised customer to get house filter installed and make sure well pump is set to at least 60 PSI(pounds per square inch)...
Kenny G.
RANGE WHIRLPOOL WFG515S0ES0 Installed latch still getting latch error. Control is defective. Will order. ; ordrng 1 W10349741 (cntrl-elec)
Frank G.
WASHER WHIRLPOOL WTW5000DW1 Found oversudsing error code and motor fault....ran bath towels through to check unit..all ok...advised customer on detergent usage and not to overload the basketSEND PAPER INVOICE
Wayne L.
REFRIG/FREEZER WHIRLPOOL WRS325SDHZ01 "Check unit rodents bitten all the wires under refrigerator that leads to the water filter and water valve and its a strong possibility that more wires have been bitten,I explained to customer about cost of repair because that’s not covered and customer said they will think about it because there refrigerator is still working"
Wayne L.
REF BOT/MT 19CF WHIRLPOOL WRF560SEYM05 Check unit water reservoir tank was frozen defrost tank unit working fine
Kenny G.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Wrong ice maker kit. Did not come with wiring. Will re order. Correct part number added. ; ordrng 1 W10882923 (icemaker)
Vincent D.
KITCHEN WHIRLPOOL WOD51EC0HS01 Vd tested unit called tech line was advised to advised cust no known issues at this time unit running to specs Ref # 7724599549
Damion M.
RANGE - ELECTRIC WHIRLPOOL WFG320M0BB1 Check range and found faulty bake ignitor and oven door seal I installed both parts and check left unit working has design...
Arden D.
DRYER WHIRLPOOL WGD5000DW0 AD. Replaced defective sensor and burner Assy. Unit tested ok.
Clayton G.
DISHWASHER KITCHEN AID KDPE234GPS0 Pop 7/2/19 unit in warranty!Unit needs wash motor assy. 2ct. W11085683 motor.; ordrng 1 W11085683 (pump&motor)
Clayton G.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Pop 1/2/19 in warranty. 4-36-12-1W11305297 controlW11087376 pump and motorUnit has fault failures for both wash motor and control2ct; ordrng 1 () and 1 W11087376 (pump&motor)
Felipe T.
RANGE WHIRLPOOL MGR6875ADS Repaired wiring to center burner ignitor
Darren S.
OVEN WHIRLPOOL WOS97ES0ES00 As per customer.. oven has irregular smell .. and smokey ... ran bake cycle .. normal operation .. fans good .. venting properly .. no error codes ... customer instruct..
Arden D.
REFRIGERATOR WHIRLPOOL KSRS25FGWH02 "AD. Checked unit, found faulty valve and housing. Customer decided not to repair. Collected $122.57 via ccd."
Trevor B.
WASHER MAYTAG MVWC565FW1 TB- Unit needs replacement capacitor. Rescheduled 4/15.; ordrng 1 W11158831 (CAPACITOR )
Arden D.
DISHWASHER WHIRLPOOL JDB3200AWS4 "AD. Replaced defective overfill Assy, gaskets and nut. Unit tested ok. Collected $236.45 via ccd."
Kenny G.
DISHWASHER KITCHENAID KDFE104DSS0 Found loose connection at power box underneath unit. Corrected issue. Tested ok
Arden D.
REFRIG WHIRLPOOL JBL2088WEM0 AD. Unit extremely risky and difficult to remove in order to replace tube. Customer decided not force and will contact office when unit is removed.
Robert D.
WASHER WHIRLPOOL WTW7800XW0 Agitator became loose again. Unit is not spinning properly either. Unit will need new outer tub and basket assm. 2 men with 2 job count on return. ; ordrng 1 W10193886 (OUTER TUB) and 1 W10310957 (BASKET) and 1 W11252784 (WASHPLATE ) and 2 WP8533928 (SCREW)s and 1 WPW10222008 (FILTER CAP)
Darren S.
REFRIGERATOR KITCHENAID KRFC302ESS00 Install parts.. vacuum system..
Paul T.
WASHER WHIRLPOOL WTW5000DW0 "Apt#7G checked over unit,found control not working properly, drain pump is turning on and off every couple of seconds.; ordrng 1 W10634026 (CONTROL ) and 1 WPW10581874 (PUMP)"
Paul T.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Checked unit, found freezer door leakein air out of top right corner between plastic trim and stainless panel. Door would need to be replaced. When fan is running, air can be felt blowing out of front corner of door.; ordrng 1 LW10858419 (FREEZER DOOR)"
Gerry Q.
RAN GS 30 COMM JENN-AIR JGRP430WP02 Control board replaced tested ok
Darren S.
DISHWASHER JENN AIR JDB3600AWP5 Found steam clean lite flashing ... unable to run diagnostics... ; ordrng 1 WPW10275464 (TOUCH PAD)
Jason T.
REFRIG/FREEZER MAYTAG MRT118FFFH01 "Made checks” instructed customer about temperatures in the garage, units ok..."
Elmer A.
WASHER WHIRLPOOL n/a Unclogged drain pump checked operation ok.
Clayton G.
OVEN MAYTAG MEW7530AS01 Replaced listed parts. Unit tests ok.standard labor 061900
Kenny G.
OVEN WHIRLPOOL WFG525S0HW Installed both parts job completed unit working.
Jerel L.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Found too much buildup in ice bucket, restricting dispensing of ice. Defrosted ice bucket, unit checked ok"
Trevor B.
RANGE MAYTAG MGT8885XS01 TB- Replaced outer door panel. Tests good.
Paul T.
DISHWASHER WHIRLPOOL WDT780SAEM1 "Installed all parts on unit, tested and all test and check ok"
Marc C.
DISHWASHER KITCHENAID KDFE104DSS1 Tested unit found wash motor seized ; ordrng 1 WPW10605057 (pump and motor assy) and 1 WPW10705575 (sensor)
Paul T.
MICROWAVE WHIRLPOOL WMH31017HS2 "Checked unit, found loose connection to touchpad causing no buttons to work. Reseated harness and all test and check ok. Job Cmpltd"
Omar S.
WASHER WHIRLPOOL WTW7000DW3 F7E0 losing power bad power outlet need a electrician to fix the outlet..
Kenny G.
RANGE WHIRLPOOL COULD NOT RETRIEVE Cell : 716-907-1108 mike —- change number on file to this one. Range caught on fire when customer attempted to preheat and use bake option. Took photos of the interior and rear of unit where fire flames were evident and black suit marks present. Fire department was called to put out fire. Model and serial tag was burned up during fire and can not be retrieved from unit. Took pictures of tag also. Could not determine cause of fire. Evidence did not show it was a food flare up. Reported to whirlpool Saftey department : operator name : Kent file number 7724582325
Kenny G.
DISHWASHER WHIRLPOOL WDT720PADM1 Reset main control and cleared codes for heating to work. Tested heater. Passed.
Kenny G.
RANGE - ELECTRIC KITCHENAID KSEG700ESS Checked and found bad fan blower... ordering new. Stove is glued in place. Cannot repair unless made accessible by customer. ; ordrng 1 W11107275 (fan-blwr)
Enerve B.
RANGE JENN AIR JGS8850BDW "Founded the failure of the parts listed below,will order.; ordrng 1 WP74011647 (SW HARNESS L/T) and 1 WP74011648 (SW HARNESS R/T)"
Enerve B.
REFRIGERATOR KITCHENAID KRFF507ESS01 Founded the failure of the ice maker fill tube by the valve.Re installed the I/m fill tube.
Damion M.
MICROWAVE WHIRLPOOL WMH31017FS0 Check micro wave and found faulty door interlock assembly I installed new and check left unit working has design....
Karl G.
REFRIGERATOR MAYTAG MFX2876DRM02 Kg 4/11 checked unit found evaporator in fresh food section frosted over blocking airflow to ice maker and fresh food. Needs new evap cover and control assm. Unit has to be defrosted 2 CC; ordrng 1 W10612142 (adapter) and 1 W10843055 (cntrl-elec) and 1 W11087438 (motor-evap) and 1 W11188493 (EVAP COVER)
Michael I.
WASHER MAYTAG MVWX700XL2 Replaced cam From ts. Check ok. ; used 1 W10721967 (CAM) from stock
Damion M.
RANGE MAYTAG MGR6600FZ1 Check range and found customer was leaving the burner knob on lite after the stove is ignitor ... I check instruct cus about usage left unit working has design....
Felipe T.
RANGE WHIRLPOOL WFG320M0BW Unit is a Samsung product mod#NX58F5500SS/a serial # J1997DHA04997a
Lewis G.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Reference # 7724600153...part # needed W11159728 (2) Andrew phone # 1-973-270-5820 from A & D appliance where customers purchased The refrigerator came over to view and see what the issue was the problem is that the returns left and right side or blowing cold air into the fresh food compartment lower drawer freezing everything that’s inside and the shelf above all the food on the shelf above as well call tech line who referred this point number which should fix the issue.....ordered 2 for truck.; ordrng 4 W11159728 (VENT AIR DEFLECTOR FREEZER COMPARTMENT)s
Keyel H.
REFRIGERATOR WHIRLPOOL MRT711SMFZ00 Unit have a big gap located above right side grill on cavity call tech line unit cannot be repaired SR# 7724601479.
Lewis G.
WASHER MAYTAG MVWC416FW1 Agitator barrel broke off of the top part of the agitator; ordrng 1 W10680220 (BARREL AGITATOR)
Keyel H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Noise was coming from water valve energizing turn ice maker off.
Wayne D.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Cleaned condenser coil
Stoyan S.
RANGE JENN-AIR JGS8750ADS Ck range need new clock with harness Part is NLACustomer refuse to pay service chargeSend bill for $122.57
Kenny G.
MICROWAVE IKEA IMH205DS0 Found defective interlock switches. Replaced with stock part ; used 1 W11244494 (INTERLOCK) from stock
Stoyan S.
OVEN JENN-AIR JJW2830DS01 Replace defective cntrl panel Customer has part
Lewis G.
REFRIG/FREEZER MAYTAG MSD2572VES02 Unit had drain clog causing water to leak to the front of the freezer compartment door/ unclogged with the steamer and also leak tube in the back unclogged poured hot water draining as should unit is repaired also checked icemaker everything working as it should
Frank G.
WASHER MAYTAG MVWB850YW1 Needs tub job with motor2 men 2 count...unit in plastic tub; ordrng 1 280146 (rotor) and 1 W10381078 (outer tub) and 1 W10820039 (hub) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)
Jerel L.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Found E2 error code on test 56. Performed test 57 and found icemaker operational. Hard restart on fridge to remove error code. If problem persist will go forward with repairs on icemaker. Instruct issues with water source, advised unit has automatic bypass. Remove filter and observe ice production. Unit checked ok at this moment. SR # 7724599348"
Tim S.
N/A N/A KUDPO2CRBL2 Replaced defective motor pump wash arms heater
Aris S.
WASHER MAYTAG MVWC565FW1 Need parts; ordrng 1 W11162438 (CONTROL ) and 1 W11307244 (LACH)
Robert D.
DISHWASHER WHIRLPOOL WDF540PADM2 Replaced sump. Checked operations and everything test ok. No further issue.
Roberto C.
LAUNDRY WHIRLPOOL WTW8000DW5 Replace valve / run test ok
Clayton G.
N/A N/A KRFF707ESS00 Unit needs ice maker.W10846539WPW10764668 Ice maker; ordrng 1 W10846539 (evaporator fan blade) and 1 WPW10764668 (ice maker)
Jason T.
REFRIG/FREEZER KITCHEN AID KFIV29PCMS00 "Replaced evaporator fan motor, cover assembly & thermistor...; used 1 WPW10277799 (HARNS-WIRE) from stock"
Sam C.
REFRIG/FREEZER KITCHENAID KRFC300ESS01 "Found water line frozen,defrosted water line adjusted temperature settings cycle check ice maker and water dispenser"
Kenny G.
DRYER WHIRLPOOL CAE2745FQ0 Recall we were already here 3/11 already payed service fee and labor and part on last job ticket 767954 ——— 4/11 : found no codes stored in unit. Working as designed. Ran calibration test and all passed. No issues found. Reset control and advised customer to try again. ; O-emld tckt
Aris S.
WASHER WHIRLPOOL MVWB725BW0 "Unit is working normal at present time. Problem was unbalanced load,"
Aris S.
WASHER WHIRLPOOL CAE2745FQ0 "Run unit several times, is working normal, but if problem continues then need to send the coin operator"
Michael I.
WASHER WHIRLPOOL WFW9750WL01 Needs tub job. Estimate declined.
Eric S.
DRYER WHIRLPOOL WGD8620HW0 Tested unit it is working as designed no error codes
Eric S.
WASHER/DRYER WHIRLPOOL MHW8200FW0 Found nozzle clogged up / cleaned nozzle and ran diagnostic./ no codes Advised customer on operation
Clayton G.
REFRIG/FREEZER WHIRLPOOL WRX735SDHV00 Customer has drawers out of unit. The shelves belong to a different unit. This unit tests ok. Pop ok 4/9/19. Adjust shelves for customer. 114 Ridgeview way mt Arlington
Chris H.
REFRIG/FREEZER JENN AIR JUD24FCERS00 "CH - drip pan is overflowing due to evap severely frosting over and then going into defrost, producing a large volume of water. Unit needs new evap fan x2 {W10854409}, thermistor {W11238391}, thermistor {W10772917}, harness {W10772918}, extra time on return; ordrng 1 W10772917 (THERMISTOR) and 1 W10772918 (HARNESS) and 2 W10854409 (VAP FAN)s and 1 W11238391 (THERMISTOR)"
Paul D.
WASHER MAYTAG MVWC565FW1 Checked unit found washer didn’t stop draining reset micro tested ok
Adrian R.
WSH/DRY LND CTR WHIRLPOOL n/a Check and found that washer needs the central control board and the actuator. ; ordrng 1 W10913953 (ACTUATOR ) and 1 W11305797 (CONTROL UNIT )
Kenly S.
DISHWASHER WHIRLPOOL WDT750SAHZ0 check and nothing defective is the unit but the customer needs hot water for the D / W
Paul D.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Checked unit found door dropping down . Tech made spring tighter so customer is happy with door as it’s opens
Aris S.
REFRIG/FREEZER WHIRLPOOL WRF560SMHZ00 "Check the temperature, the compressor, fan motor, the t-stat, unit is working normal at present time"
Jerel L.
REFRIG/FREEZER JENN AIR KSSC48QVS02 Called techline. Found smart valve at fault. Ordering valve. Instruct cus to find water shut off to house due to T OFF IS located behind refrigerator. SR#7724597797 per lisa covering control board with S61361 collect 150.90 on return visit. ; ordrng 1 W10757851 (EMITTER BOARD) and 2 WPA3073101 (bulb-light)s and 1 WPW10159842 (WATER VALVE)
Marc C.
DRYER WHIRLPOOL WGD4815EW2 Tested unit found worn belt and idler pulley replaced belt idler and rollers tested unit ok; used 1 4392065 (Repair Kit) from stock
Marc C.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Inspected unit found odor smells like new plastic smell i removed evaperator cover in freezer unit has full frost pattern i called tech line talked to kevin file # 7724602365 he said customer can use baking soda and water past to rub down liner with to remove smell not electrical odor
Vincent D.
RANGE - GAS KITCHENAID KSGG700ESS1 "Vd unit needs spark module(W10860916) ignighter (WPW10324262) ; ordrng 1 W10860916 (SPARK MODULE ) and 1 WPW10324262 (IGNIGHTER ), states that autho needed"
Vincent D.
RANGE WHIRLPOOL KDRS467VSS05 Vd found unit with a f6e1 called tech line was advised unit needs control (W10852104) resc cust Sr # 7724597020; ordrng 1 W10852104 (CONTROL )
Arden D.
WASHER WHIRLPOOL WTW5000DW1 "AD. Checked unit, found miscommunication between shifter and control. Recalibrated and ran diagnostics. Unit functioned within designed operation."
Tyler S.
M/W OTR WHIRLPOOL WMH32519HZ1 Found all functions working properly. Verified auto fan works when unit gets hot.
Aris S.
REFRIGERATOR WHIRLPOOL ET21DKXDW04 "Check the temperature is ok, ajusted the temperature control. ( no part needed)"
Arden D.
RANGE MAYTAG MER6600FZ2 "AD. Checked unit, found faulty polarity at supply outlet. Advised customer to have electrician check outlet. Unit ok."
Trevor B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 TB- Adjusted and lubricated door hinge. . No other issues found at this time.
George T.
RANGE WHIRLPOOL WFE515S0ES0 Was able to get a failure code while in diagnostics..but never came on while testing..tried self clean at a high setting..also had all four elements on at the highest setting..electric stove was performing perfectly..even persons at home agreed...adviced customer heavy stains could possibly not all burn off while in selfclean mode.
Wayne L.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Check unit instruct customer to get jet dry,unit working fine"
Paul D.
WASHER MAYTAG MHWE5000VW11 Checked unit found bad pump replaced tested ok ; used 1 280187 (pump) from stock
Trevor B.
WASHER MAYTAG MVWB850YW0 TB- Customer had audio recording of unit in spin cycle with 4 mins left. Customer states that unit was excessively loud. Inspected rotor mounting bolt and drive hub. No issues found. Set unit to spin at 1000 rpm with drain pump on in manual diagnostics and found no abnormal sounds. Unit has no part failure and is not exhibiting any operational issues at this time.
Vincent D.
DRYER MAYTAG MEDC465HW0 Vd found catch and latch not locking properly adjusted both a little tested unit ran to specs
Eric P.
WASHER WHIRLPOOL WFW9290FW0 "Ep-unit had F0E1(remove load), F3E1(water level), F5E2(door lock), F9E1(long drain) error codes and wouldnt start diagnostics or cycle. Found wire disconnected from door lock, re-installed and ran diagnostics. Rechecked for codes-clear. Advised 2 clean washer cycles, 1 WATER ONLY, 1 with affresh"
Tyler S.
DRYER WHIRLPOOL WGD6620HC0 Assisted MA with dryer.
Aris S.
N/A N/A C301 "Fixed a loose connection by the element, test it is working good"
Michael I.
WSH FRT/LOAD WHIRLPOOL WFW95HEDU0 F3E1F5E2F0E1F8E3Replaced door lock. Check ok. ; used 1 WPW10443885 (LATCH) from stock
Eric P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Ep-called ahead, rang bell and knocked. Contacted customer who informed me his wife was dropping children at school and wouldnt be back until 10am. Needs to be rescheduled in 10am time slot"
Eric P.
DRYER WHIRLPOOL MEDX655DW1 "Ep-installed new control and timer, tested unit. Cycled and shut off properly. Machine functions as designed"
Felipe T.
KITCHEN WHIRLPOOL ADB1400AGS1 Reseated motor connection
Trevor B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 TB- Customer complaint was with ice cubes falling onto floor while dispensing and of noise as refrigerator is running. Noises heard are all normal to operation if unit. Advised customer that glass must be held very close to ice dispenser chute while using to avoid ice cubes from falling onto floor. No functional issues with unit found at this time. Customer is simply displeased with product.
Trevor B.
LAUNDRY WHIRLPOOL WTW7500GW2 TB- Installed new control and UI. Ran small load of rags on normal and was able to duplicate issue. F8 E1 code being generated approximately 10 mins into cycle when machine is looking for additional water to be supplied without motor operation at the same time. Customer has water supply hoses connected to auto shutoff device. Device is not properly sensing the amperage change of the machine and therefore is not opening water valve to supply machine with water. Advised customer of issue and how to correct. All other unit functions test good at this time.
Damion M.
OVEN AMANA AGR5330BAS3 "Check range but I’m unable to verify customer complaint,her complaint his not repairable issue cus concern the out ter door panel gets hot I check insruct cus left unit working has design.."
Damion M.
WASHER WHIRLPOOL MHW5630HW0 Check washer and found the door lock and washer stop due to customer had more than require amount of towels I unlock door instruct customer left unit working has design.
Robert D.
OVEN KITCHENAID KEBC107KSS04 Replaced thermal fuse. No further issue. Bake and broil heat as intended.
Clem S.
DISHWASHER WHIRLPOOL WDF530PAYM3 "Replaced parts ,test okay"
Arden D.
OVEN AMANA AGR5330BAS3 "AD. Replaced defective caps, igniters, burners and module. Unit tested ok."
Clayton G.
KITCHEN WHIRLPOOL KDTM384ESS2 Replaced bottom frame rail. Repair tub assy. Unit checks ok. Ready for install.
Clayton G.
MICROWAVE WHIRLPOOL WMH31017FB0 Customer states they smelled burning after reheating a small strip of pizza. Test unit with cup of water. Unit tests ok. Called tech line. Per tech line documented but no fault found Case#7724587318Customer cooked 4 large chicken nuggets for 45sec on each side. With tech in the home. No issues found at this time.Advised customer to reheat on lower power setting if she feels it’s heating to fast.
Clayton G.
OVEN WHIRLPOOL WFG510S0AS2 Unit no igniting bake or broil.Dsi board WPW10511278 132.39$WPW10348656 297.04$79.00 laborGave est.
Karl G.
RANGE WHIRLPOOL AEP222VAW3 Kg 4/10 installed burner switch. Old switch was completely burnt. Unit checked ok
Felipe T.
RANGE JEN AIR SVE47600W Unit needs outer glass part# 71002089. Part is no longer available
Frank G.
WASHER WHIRLPOOL n/a "4/11/19 8:45: FG rspndd 4/10 WED, We do not service this brand-close out"
Arden D.
REFRIG/FREEZER WHIRLPOOL WRS555SIHZ00 AD. Replaced defective icemaker. Unit ok.
Frank G.
WASHER ROPER RTW4516FW2 "Repaired drain hose as best as possible...installers from Lowes did not extend drain hose properly, or use the proper sized hosing to extend the drain hose"
Frank G.
WASHER AMANA NTW4516FW3 Long fill-no fill error code...had to clean out silt in cold water side of inlet valve...but water pressure is still too low...need at least 60 PSI for machine to work properly
Frank G.
WASHER MAYTAG MVWB835DW3 "F3 E1, F9 E1, F0 E3, F2E1....Ran a cycle after blowing through pressure switch hose and checking in diagnostics...unit ran ok...advised customer regarding overloading and oversudsing"
Frank G.
REF T WHIRLPOOL WTW4815EW1 Installed control and checked... ran recalibration mode and diagnostics
Frank G.
WASHER WHIRLPOOL WFW7590FW0 Replaced control and pressure switch...Ran diagnostics...all ok
Jason T.
REFRIG/FREEZER WHIRLPOOL WRS965CIAM01 "Replaced defective freezer door assembly, tested ok..."
Jesse F.
REFRIG/FREEZER KITCHENAID KRFC704FPS01 "Per tech FZ, replaced freezer door, U.I., upper freezer drawer. Other parts needed. O&i parts...; ordrng 1 W10795820 (stop-pan) and 1 W10839793 (nameplate)"
Ken K.
REFRIG/FREEZER WHIRLPOOL WRF560SEYM05 "Checked unit found ice build up in defrost drain, installed heat probe and cleared out ice; used 1 819043 (heat probe) from stock"
Ken K.
REFRIGERATOR JENN-AIR JFC2089HTB "Checked unit found RC temp set of 36 and water tank frozen up, adjusted temp."
Roberto C.
WASHER WHIRLPOOL WFW85HEFW1 Reset control run test ok clear all error codes
Roberto C.
WASHER WHIRLPOOL WFW94HEAW1 Unclog water pump test ok
Enerve B.
RANGE WHIRLPOOL WFG540HOEW1 Failure of the top burner grate(broken). Installed the two burner grate.
Felipe T.
RANGE WHIRLPOOL AGR5330BAS3 Ordered additional parts ; ordrng 1 W10122103 (brkt-mntg) and 1 W10610297 (nut) and 2 W10837674 (screw)s and 1 WPW10209656 (igntr-surf)
Enerve B.
DRYER MAYTAG MGD3500FW0 "Founded the failure of the vent air flow and the control panel. Cleared the air vent and control panel , tested ok"
Paul T.
MICROWAVE WHIRLPOOL JMW2427WS00 "Documented with margarita, went to house, received incorrect board for repair, customer answered door abruptly and was not happy, customer cancelled call after realizing repair was over 2000."
Paul T.
KITCHEN AMANA AGR5330BAS3 "Spoke with david at trade partner team, documented that several appliances were plugged into a power strip causing voltage loss and computer to not function, fridge, stove, freestanding fan, and an extension cord running across the room all plugged into cord. Advised customer of issue and advised they an electrician needs to run a seperate power line to run these appliances or they will not function correctly. sr#7724576652"
Stoyan S.
M/W OTR KITCHENAID KMHC319ESS4 Helper completed All op ok
Marc C.
DRYER MAYTAG MGD5500FW1 Tested unit found gas valve not seating floor torn prior to service unplugged unit and turned gas off at time of service; ordrng 1 280119 (gas burner)
Moses D.
N/A N/A WFW94HEXW0 Helper for TO. Replaced several parts
Stoyan S.
WALL OVEN WHIRLPOOL KEBC208KSSO Ck oven need new cntrl board (4453661) Part is NLA
Moses D.
DISHWASHER KITCHEN-AID KDTE334GPS0 Replaced pump&motor. Tested ok
Darren S.
DISHWASHER KITCHENAID KDTM354DSS0 Found main burnt out ... main power wires to control burnt up ..; ordrng 1 W10195237 (CLIP) and 1 W10566915 (WIRE HARNESS) and 1 W10653840 (LATCH) and 1 W10803367 (CONSOLE ) and 1 W10854216 ( CONTROL )
Moses D.
RANGE MAYTAG MGS8800FZ0 "Made checks was having failed ignitions. Replaced bake igniter and burner tube. Tested ok; used 1 W10700720 (BURNR-OVEN), and 1 WPW10324262 (IGNITER) from stock"
Clem S.
REFRIG/FREEZER WHIRLPOOL KUDF204ESB00 Track can with out rivets . Rivets not available in local store . 03 ; saved tckt
Moses D.
DISHWASHER MAYTAG MDB4949SDZ0 Made checks door wont close. Installed strike. Tested ok; used 1 WPW10544004 (STRIKE) from stock
Marc C.
FREEZER WHIRLPOOL WRT311FZDW01 Tested unit removed evaperator cover in freezer unit has full frost pattern. Unit underloaded no food and pushed back against back wall causing no air flow advized customer to load more food in freezer
Tim S.
DISHWASHER WHIRLPOOL WDF760SADW0 Reattached lower spray arm. Sitting loose
Enerve B.
DISHWASHER WHIRLPOOL WDF520PADM7 Installed the pump assy and tested ok .
Paul D.
MICROWAVE WHIRLPOOL WHM31017FS I was the helper on this call
Arden D.
M/W OTR WHIRLPOOL WML75011HV0 AD. Reordering control.; ordrng 1 W11129649 (CONTROL )
Brian H.
REFRIG WHIRLPOOL KUDF204ESB00 Replaced parts. Working ok
Frank G.
WASHER MAYTAG MVWB765FW1 *** Wrong agitator correct part number from model number*** Check picture of agitator before sending on job ; saved tckt