Local Reviews
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Stan F.
DISHHWASHER KITCHENAID KDFE104HPS0 Found door not closing will need door hinges.; ordrng 1 WP8534853 (DOOR HINGE) and 1 WP8534854 (DOOR HINGE)
Omar S.
WASHER WHIRLPOOL WTW4816FW2 "2/13/19 15:06: OS there 2/13 WED, 14:47 to 15:05,Loose connection to control Repaired and recalibrate Washer test ok.."
Enerve B.
RANGE WHIRLPOOL WFG505M0BS0 "harness, and valves. Unit tested ok."
Matt S.
REFRIG WHIRLPOOL WRS588FIHZ00 Assisted mc
Marc C.
WASHER WHIRLPOOL GHW9100LW2 Door handle broken drain pump no good need to order pump and handel; ordrng 1 280187 (pump-water) and 1 WP8181846 (handle)
Roberto C.
LAUNDRY MAYTAG MVWC6ESWW1 Needs gearcase customer will go for a new unit
Derrell D.
LAUNDRY WHIRLPOOL MVWX655DW1 Ran diag. Unit working properly. Found water too cold during fill. Customer hot water at plumbing not working.. advise customer to get Y-hose connector installed on washer.. spoke with tech line
Clem S.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Repair blocked leaking inc maker fill tube ,test okay"
Vincent D.
MICROWAVE JENN-AIR JMV9196CS5 Vd found lower door rubbing adjusted hinge tested unit ran to specs
Vincent D.
SXS 22' WHIRLPOOL WRS321SDHZ02 Vd adjusted feet to lean unit back tested unit ran to specs
Jerel L.
REF T WHIRLPOOL WRT311FZDW00 "Applied silicone to air gaps around liner. Air tower is damaged. Ordering part,; ordrng 1 W11126274 (air-tower)"
Vincent D.
GAS APPLIANCE WHIRLPOOL PRG4810NP Vd found ser # does not match ser # on unit correct ser # is 10092548nr called office was advised cust must call warr comp and get #s corrected
Clem S.
W/OVEN WL/MW KITCHEN-AID KOST100ESS01 "Replaced parts,test okay"
Chris H.
DISHWASHER KITCHENAID KDFE104HPS0 "CH - installed new control -verified wash motor is now getting power. Put unit into diagnostic cycle - when diverter motor is engaged, makes repetitive clicking noise and progresses no further. Codes out f4e1. Unit needs new sump {W11085683}; ordrng 1 W11085683 (SUMP)"
Dennis B.
DISHWASHER WHIRLPOOL WDF520PADM5 Db cust declined call spoke with dx in office
Robert D.
RANGE - ELECTRIC JENN-AIR JES8850CAS02 Replaced all parts. No further issue.
Robert D.
DISHWASHER WHIRLPOOL WDF540PADW3 Cust is elderly and had a few issues with how she was loading rinseaid and had trouble opening dispenser cap. Educated cust and instructed her on how to fill dispenser with rinseaid. No issue.
Dennis B.
DISHWASHER KITCHENAID KDTE204EBL0 Db installed parts tested unit unit ran to specs
Tim S.
DISHWASHER KITCHEN AID KDTM504EPA0 Reinstalled lower wash arm
Vincent D.
RANGE JENN AIR WW30430P Vd unit needs bake element (WPW10310258) x2 72 each trip 114.95 labor 190 tax total 478.69 collected 239.69 by check # 4405 cust owes 239 on return ; ordrng 1 WPW10310258 (BAKE ELEMENT )
Eric P.
REFRIGERATOR WHIRLPOOL KSBP25FKSS02 Ep-installed new glass panel
Jesse F.
REFRIGERATOR MAYTAG MFF2558FEZ02 Replaced crisper slide...
Eric P.
REFRIG/FREEZER JENNAIR JFC2290REM00 "Ep-removed old switch-foamed in completely and freed wires. Installed new switch, tested function. Unit working properly"
Dennis B.
KITCHEN WHIRLPOOL WDT750SAHZ0 Db installed part customer noticed scratch by the handle took pic need new panel; ordrng 1 W11087377 (PANEL)
Vlad C.
WSH FRT/LOAD WHIRLPOOL WFW9750WW01 Removed objects from drain pump. Inspected for proper function. Working fine now.
Eric P.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Ep-installed new compressor,drier, evaporator and socket. Charged system to spec and unit shut down . Traced back and found cap tube restriction in evaporator connection below braze point. Repaired and re-charged. Pressures and temps building, advised 24-48hrs for full recovery."
Vlad C.
WASHER WHIRLPOOL WTW4816FW2 Part inst. Inspected for proper function. Working fine now.
Vlad C.
WASHER MAYTAG MVWX655DW1 Reseted main control board. Inspected for proper function. Working fine now.
Vlad C.
WASHER MAYTAG MVWC416FW0 Apt.10J. Repaired/Secured agitator assy. Inspected for proper function. Working fine now.
Vlad C.
REFRIG/FREEZER WHIRLPOOL WRF989SDAH00 "2 Ct. Andy from tech line was called. Needs parts. ; ordrng 1 W10581605 (BOARD, CONTROL) and 1 W10861908 (ASSEMBLY, USER INTERFACE (SILVER)) and 1 WPW10306786 (SUPPLY, LED POWER) and 1 WPW10453401 (SUPPLY, POWER) and 1 WPW10489978 (SUPPORT, PANTRY)"
Ken K.
REFIG/FREEZER WHIRLPOOL W1TXNMFWT01 "Send receipt to customer no email. Checked unit found ice build up on floor of FC, cleaned out defrost drain and installed heat probe; used 1 819043 (heat probe) from stock"
Ken K.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Send customer receipt. No e mail address, Checked unit found heavy frost build up on FC evaporator, replaced defective JAZZ board due to not defrosting; used 1 W10503278 (JAZZ BOARD) from stock"
Vlad C.
REFRIGERATOR WHIRLPOOL ISF25D2XBM01 "Needs parts... ; ordrng 1 WPW10366605 (CONTROL, ADAPTIVE DEFROST) and 1 WPW10583800 (ASSEMBLY, THERMOSTAT )"
Efrain R.
DISHWASHER KITCHENAID KDPE334GPSO Replaced tank and liner/ tested .ok
Vlad C.
REF BOT/MT 24CF KITCHEN-AID n/a "Needs parts... door assy, water valve, ice maker...; ordrng 1 12977864SQ (DOOR, FREEZER (STAINLESS) ) and 1 W10884390 (ASSEMBLY, ICEMAKER (COMPLETE) ) and 1 WPW10317076 (BOARD, HV CONTROL) and 1 WPW10420083 (VALVE, WATER INLET )"
Felipe T.
DISHWASHER WHIRLPOOL KUDK03CTSS2 Replaced defective control board
Felipe T.
RANGE KITCHEN AID KSGG700ESS0 Replaced defective spark module DSI score s61361; used 1 WPW10331686 (MODULE-SPARK) from stock
Peter B.
WASHER WHIRLPOOL WFW9151YW00 "Remove and replace failed parts listed tested ,new part is defective,re-ordering parts listed; ordrng 1 WPW10370314 (console) and 1 WPW10491312 (cntrl-elec)"
Peter B.
WASHER WHIRLPOOL CAE2745FQ0 Check over power up and then shut off ordering parts listed.customer refused repair asking for even exchange.; ordrng 1 W11188527 (CONTROL ) and 1 W11212745 (ACTUATOR ) and 1 WPW10482836 (latch)
Felipe T.
DRYER - GAS WHIRLPOOL WGD5620HW0 Reset unit
Peter B.
WASHER MAYTAG MHWE251YL00 "Check over does not power up ordering parts listed ,stackable 2 men 2 counts; ordrng 1 WPW10360638 (console) and 1 WPW10459454 (cntrl-elec)"
Paul D.
WASHER WHIRLPOOL WTW7500GC0 Tested unit installed cap also instruct cust how to select cycles
Derrell D.
DRYER WHIRLPOOL MLG2000AWW Installed motor kit. Ran unit chk ok
Efrain R.
DISHWASHER KITCHEN AID KDTM404ESS3 3rd level rack is work correctly ordering pts ; ordrng 1 W10913628 (TRACK) and 1 W10914507 (TRACK) and 1 W11027154 (RACK)
Mike D.
M/W OTR WHIRLPOOL WMH31017FS0 Check found defective interlock switch replaced unit checked ok; used 1 W10727360 (SWITCH) from stock
Tim S.
DRYER MAYTAG MGDX655DW2 Replaced defective timer
Tim S.
DRYER MAYTAG MGD5630HW0 Reinstalled plug into outlet. Tested several timesOperating as designed
Felipe T.
RANGE WHIRLPOOL WFG505M0BS3 Ordered control board ; ordrng 1 WPW10556710 (cntrl-elec)
Paul D.
DISHWASHER WHIRLPOOL WDF520PADB5 Installed new drain pump tested ok
Felipe T.
RANGE KITCHENAID KSGB900ESS2 Ordered drawer sensor and control board ; ordrng 1 W10833885 (sensor) and 1 W11100100 (cntrl-elec)
Chris H.
RANGE WHIRLPOOL JXW9030WP2 "CH - customer showed receipt w/ dop of 3/1/18. found nut holding light switch to panel had loosend, causing damage ntire switch assembly to turn with knob - tightened nut to correct, tests good. No other functional issues found at this time"
Mike D.
DISHWASHER WHIRLPOOL KDFE104DSS0 Check found unit needs new wash motor will order ; ordrng 1 WPW10605057 (pump and motor assy)
Jose R.
DRYER WHIRLPOOL MVWX655DW1 "Found broken drain pump impeller caused by small piece of metal..see pics..replaced drain pump ,cleAr codes and calibrate control..tested unit ok.; used 1 W10876600 (PUMP) from stock"
Gerry Q.
WALL OVEN KITCHEN AID KGSS907SSS03 Setting display was on celsius mode tech changed to farenhide unit tested ok
Paul D.
RANGE MAYTAG MWV4206FZ4 Reset clock also inform customer bulb under microwave not covered
Darren S.
D/WASHER UNDCTR WHIRLPOOL WDF760SADM2 Found water not draining .. found drain under sink blocked ... possible bad check valve under sink .. customer instruct to repair
Mike D.
MICROWAVE WHIRLPOOL WMH31017FS0 Check found interlock switches defective replaced unit checked ok
Wayne L.
REFRIG/FREEZER AMANA ASI2575GRS00 Check unit water valve is faulty ; ordrng 1 WPW10179146 (WATER VALVE )
Eric S.
DRYER - ELECTRIC WHIRLPOOL LE7810XPN0 Model # not coming up. Last manufacturing date according to model and serial Per office parts no longer available advised customer
Roberto M.
WASHER MAYTAG MVWC565FW1 cleaned debris from pump and reset computer test ok...
Roberto M.
WASHER WHIRLPOOL WTW4850HW1 The fill hose was loose test ok...
Adrian R.
DISHWASHER KITCHEN AID KDTE204ESS4 ordrng w10861000/ soap disp (by XS)
Mike G.
WASHER MAYTAG MHW6000XR0 Helper on call
George T.
REFRIGERATOR MAYTAG MBR2258XES5 Had to replace bad non working icemaker...new one installed tested ok..; used 1 W10884390 (ICEMAKER) from stock
Mike G.
DRYER MAYTAG MGDB835DW Very little air flow going to the outside of house
Derrell D.
WASHER WHIRLPOOL MAH4000AWW "Wrong part sent, rescheduled ; ordrng 1 WP22003059 (PUMP, DRIAN)"
Clem S.
REFRIGERATOR KITCHENAID KBFN502ESS00 "Found defective ice maker arm ,broken rail mullion and freezer door not sealing . (Front door panel off Balance). Order part; ordrng 1 EDR3RXD1 (water filter) and 1 W10732103 (rail-mulln) and 1 W10889530 (arm-shut) and 1 W11238395 (COVER)"
Derrell D.
WASHER WHIRLPOOL WFW94HEXW1 Ran diag. Unit chk ok advise of soap usage and loading
Roberto M.
WASHER MAYTAG MHW6000XR0 I need more part...see George ; ordrng 1 WPW10351811 (housing) and 1 WPW10467483 (bracket)
Eddy P.
WASHER WHIRLPOOL MHWE200XW00 Checked washer could not find any leaks. Washer is working fine
Frank G.
WASHER AMANA NTW4516FW0 Gearcase bearing bad and has worn tub seal causing water to leak on all parts of the undercarriage...Needs:W11255272 Gearcase $276.96W10890624 Motor $201.31W10721967 Cam $39.91WPW10006384 Belt $24.98W10913953 Actuator $63.22Parts: $606.38Labor 2 count $170.00Trip charge $114.95Sub total $891.33Tax $59.01Est Total $950.34Customer replacing unit
Marc M.
RAN GS 30 SC KITCHEN-AID KFGG500ESS2 Unit tested & checked; cust unhappy with discoloration of stovetop will contact store for exchange/return. cust also disappointed with performance and cooking time . .
Kage M.
RAN GS 30 CV WHIRLPOOL WFG320M0BS3 Checked and found unit has not use bake cycle since the delivery advise customer to run the unit on a big setting for 45 minutes to bake off the chemicals thats the metal is treated with
Kage M.
DISHWASHER WHIRLPOOL WDT720PADM1 "Customer concern was the unit leaking from door. Checked and found the inner door liner was not fully screwed into place causing a gap, noticed that was the reason for the leak. tightened the inner door liner and ran the unit on a cycle to find everything working as designed"
George T.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Housing all busted up needs to be replaced.; ordrng 1 W11162042 (HOUSING FILTER)
Jerel L.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Applied heat and adjusted rf door gasket. Unit checked ok
George T.
RANGE AMANA AGR5330BAS3 Not getting a spark at any of the four burners..bake ignitor is glowing and coming on..will need to order parts as listed.; ordrng 1 WP6610341 (module-spk) and 1 WPW10548355 (harns-wire)
Edwin M.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced control and interface unit tested ok
Edwin M.
WASHER WHIRLPOOL WTW4955HW0 Replaced control board unit tested ok
Ken K.
REFRIGERATOR WHIRLPOOL KBFC42FSS00 Replaced main control and evaporator fan motor due to unit beeping and shutting down
Kage M.
REFRIG/FREEZER WHIRLPOOL WRS965CIAE00 Checked and found a faulty fan motor ; ordrng 1 WP2315549 (FAN MOTOR )
Marc M.
DISHWASHER KITCHENAID KDFE104HBL0 Part installed unit tested & checked ok.
Gabino P.
DRYER MAYTAG MCG8000AWW Replace belt and check ok.; used 1 341241 (belt) from stock
Frank G.
LAUNDRY WHIRLPOOL WTW8000DW3 F6 E2 error code multiple times...but could not verify any problem...; ordrng 1 W11089550 (MAIN CONTROL) and 1 W11106749 (UI CONSOLE)
Eric P.
DISHWASHER KITCHENAID KDTE204ESS4 "Ep-unit had 3-3(owi sensor) and 4-3(wash motor) errors. Tested quick wash cycle and unit got minimal water thru side inlet and no function. Ran calibraton and retested wash cycle, full function returned. Advised customer to contact us if issue re-occurs"
Roberto C.
WASHER WHIRLPOOL CAE2745FQ0 Needs water pump will paid on return ; ordrng 1 WPW10276397 (drain pump assy)
Kyron G.
RANGE - GAS WHIRLPOOL WFG515SOEW1 "ordrng wpw10058460/foot level, 2 wpw10341186/front foot assys, w11162730/spark module and wpw10348710/control (by SX)"
Sam C.
REFRIGERATOR MAYTAG MBF2258XEW1 Ice build up/ unit failed on defrost control removed evaporator cover defrosted ice installed new board control; used 1 WPW10503278 (JAZZ BOARD) from stock
Jerel L.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found leak at copper water line. Instruct to get plumber to correct.; Job Cmpltd
Stan F.
MICROWAVE JENN-AIR JMC2430DP00 Installed control panel tested ok.
Derrell D.
WASHER WHIRLPOOL WTW6500WW1 "Installed tub bearing, run unit chk ok"
Gabino P.
WASHER WHIRLPOOL WTW8240YW0 Outer tub damage ; ordrng 1 W10381078 (outer tub) and 1 W10440786 (suspension) and 1 W10820039 (hub) and 1 WPW10178988 (sensor)
Derrell D.
WASHER WHIRLPOOL WTW53003Q0 Test unit found gearcase worn. Not spinning hi speed
Clem S.
DISHWASHER GENERAL ELECTRIC GDT655SSJ0SS "Leaking is from under sink ,unit test okay"
Sam C.
REFRIGERATOR KITCHENAID KRFC604FSS00 Troubleshoot unit called tech line to verify part failure left door need to be removed to perform work; ordrng 1 W10865826 (valve) and 1 W10873098 (valve) and 1 W10898228 (icemaker) and 1 W11194438 (HOUSING)
Aris S.
WSH FRT/LOAD WHIRLPOOL WFW87HEDW1 Helper complete
Wayne D.
REFRIGERATOR WHIRLPOOL WRS586FLDW00 Food freezing ordered thermistors; ordrng 2 W10316760 (thermistor)s
Aris S.
REFRIGERATOR WHIRLPOOL GS2SHGXLS00 Install parts need 24 hours to adjusted
Aris S.
WASHER WHIRLPOOL WFW9151YW00 Clean up a blockfilll water line on unit
Gabino P.
DRYER MAYTAG MGDB400VQ0 "Replace valve and fuse and check ok,; used 1 279834 (Coils), and 1 WP3390719 (THERMAL FUSE) from stock"
Roberto M.
WASHER WHIRLPOOL WTW7500GW0 Check the whole system of the washing machine everything is working well at the moment it does not make any kind of noise test ok....
Chris H.
WASHER MAYTAG MVWX655DW1 "CH - broke washplate to remove - aluminum ring inside washplate would not release from drive shaft. Found a large amount of rust on drive shaft. Washplate hub is completely seized onto shaft, making it impossible to separate basket from gearcase. Unit needs new basket {W10752719}, hub {W10528947}, screw x6 {WP8533953}, screw {W10752187}, filter {W11089264}, screw {WP8533928}, tub {W10512161}, 2 techs and extra time on return; ordrng 1 W10512161 (TUB) and 1 W10528947 (HUB) and 1 W10752187 (SCREW) and 1 W10752719 (BASKET) and 1 W11089264 (FILTER) and 1 WP8533928 (SCREW) and 6 WP8533953 (SCREW)s"
George T.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Part was installed..test ok..advised customer to record any sounds she might hear in the future.
Jerel L.
REF S/S 21 CF WHIRLPOOL n/a "Found filter faulty, instruct of airflow from freezer to FF section. Instruct damage to door is cosmetic couldnt verify noise complaint. Unit checked ok"
Mike D.
REFRIGERATOR WHIRLPOOL ED5VHEXVQ04 Check found evap iced up due to defective defrost timer and bimetal will order ; ordrng 1 W11084324 (harns-wire) and 1 WPW10366605 (cntrl-elec)
Jesse F.
REFRIGERATOR KITCHENAID KRMF706EBS01 "Defrost f.f. evaporator. Repaired and replaced parts per service pointer W11092686D, s-code, S16360..."
Roberto C.
DRYER MAYTAG MGDB765FW0 Sensors burn out no heat; ordrng 1 WP338906 (sensor) and 1 WP3391912 (thrmst-fix) and 1 WP8573713 (cutoff-tml)
Clem S.
DISHWASHER GENERAL ELECTRIC GDT655SSJ0SS Leaking under sink . Unit test okay
Damian T.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replaced faulty upper rack adjusters, rechecked functions and unit tested ok.; used 1 W10712395 (ADJUSTER) from stock"
Damian T.
REFRIG/FREEZER WHIRLPOOL WRS571CIDM02 Checked unit and functions and found no issues. Advised client to try rearranging items on shelves and to raise the temperature up a degree or two to prevent freezing on top 2shelves. Client willing to try but will call back if issue persist.
Roberto M.
WASHER WHIRLPOOL WFW85HEFC1 I need send two men ..; saved tckt
Peter B.
WASHER WHIRLPOOL WFW92HEFC0 Remove and replace failed parts listed tested functions fine
Adrian R.
REF T/M 10 CF WHIRLPOOL WRTT115SFDW03 ordrng wpw10507886/ compressor and w10843121/ filter drier (by XS)
Paul T.
WASHER WHIRLPOOL MAV7258AWW "Checked unit, found transmission grinding and outer bearing no good in tub, everything is seized together and several parts needed including tub support are no longer available. Advised customer and she is going to purchase a new unit."
Roberto C.
WASHER WHIRLPOOL WGD8500DW4 Needs moisture sensor broken...; ordrng 1 W11165163 (MOISTURE SENSOR )
Vincent D.
DISHWASHER KITCHENAID KDFE104DSS0 Vd found check valve stuck freed tested unit ran to specs
Jesse F.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "System restricted(needs drier replaced and deep vacuum pulled). 2 count. Customer needs to reschedule/they have to get permission from landlord to have repair done($504.83), tech to bring lo-side valve and UV drier...see SD-Mobile pictures for estimate..."
Wayne L.
REFRIGERATOR KITCHEN-AID KRBR102ESS00 "Check unit,unit working fine"
Wayne L.
WASHER WHIRLPOOL WTW5000DW2 "Check unit,customer is not happy with the performance of the unit"
Vincent D.
WASHER WHIRLPOOL GHW9150PW0 Vd found drain pump seized cleared tested unit ran to specs
Paul T.
WASHER WHIRLPOOL WTW4850BW2 "If repair goes through, 2 men needed. No parking zone on street anywhere in front of building. Atleast 2 blocks to walk and 6 stories up. Unit has several issues, gearcase grinding, motor humming load, pump grinding, control was cutting out while testing. Customer also has to remove doors to bathroom where unit is located to be able to have limited access to unit. Not a good setup to to job.; ordrng 1 W10671329 (CONTROL ) and 1 W10721967 (SPLUTCH) and 1 W10759923 (NUT) and 1 W10885487 (MOTOR) and 1 W10913953 (ACTUATOR ) and 1 W11255272 (GEARCASE) and 1 WPW10006384 (BELT) and 1 WPW10661045 (PUMP)"
Jason T.
REFRIGERATOR MAYTAG M1TXEGMYS00 "Made checks” temperatures are good, bad ice maker, customer wants to think over..."
Jason T.
REFRIGERATOR KITCHEN-AID KSRB25FRBX00 "Made checks” replaced defective ice maker module, tested ok...; used 1 W10190935 (MODULE) from stock"
Robert D.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "2/13/19 12:52: RD there 2/13 WED, 12:00 to 12:48,Defrosted inlet tube. Water line was kinked. Water supply line is a short copper line. Informed cust to have a plumber add slack and replace with flex so she can freely move unit to clean behind it and not cause further issues or leaks. As of now unit is dispensing water fine. No further issue."
Clem S.
ICEMAKER KITCHENAID KUIC18NNTS1 "Replaced part,test okay"
Tyler S.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ04 "Unit is dead, no power. Jazz board doesn’t light up. Outlet is good. Installed jazz board from truck, didn’t fix it. Removed jazz board and reinstalled old one. Through voltage checks with tech-line found power cord harness is broken, not supplying control. Estimate $351.81. Paid half $175.91, owes $175.90 on return. SR#7724164124 ; ordrng 1 WPW10234024 (HARNESS)"
Lewis G.
RAN EL 30 SC KITCHEN-AID KFEG500ESS "Conducted a test with a probe mirror inside the oven versus the actual temperature is showing on the display 50° difference...oven 350° on the range my meter was showing 400 degrees,.... 50° difference higher in oven customer asked to calibrate a higher degree on the oven recalibrated range 25° higher per customer request"
Kenny G.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Fresh food thermistor is no good ordering new one. ; ordrng 1 12791417SP (thermistor)
Robert D.
OVEN JENN-AIR JJW3430DS01 Unit has ghost light issue. Ran diagnostics and checked each load. Made report with findings to safety SR#7724139702; ordrng 1 W10821712 (APPLIANCE MANAGER ) and 1 W11087468 (CONSOLE)
Adrian R.
WASHER WHIRLPOOL WTW4816FW2 "2/14/19 9:22: AR rspndd 2/13 WED, Checke dunit and found everything working as designed"
Robert D.
DISHWASHER JENN-AIR JDB9000CWS2 Sump is unresponsive. Unit fills with water and thats it. 120v supplied to motor from control. Ordering sump. ; ordrng 1 WPW10605057 (SUMP)
Vincent D.
WASHER WHIRLPOOL WTW5000DW1 Vd tested unit found no issue at this time could not duplicate at this time
Adrian R.
RANGE KITCHENAID KGRS206XWH2 "2/14/19 9:24: AR rspndd 2/13 WED, Replaced faulty harness. Working as designed"
Clayton G.
D/WASHER UNDCTR KITCHEN-AID KDTE204DSS1 Unit doesn’t clean per customer.Unit washes as designed.
Marc M.
KITCHEN KITCHENAID KDTE234GPS0 Unit tested again and again unit ops well per tech line sr number 7724165631 if problem reoccurs after this visit replace owi sensor. However right now unit running well @ this time.
Clayton G.
WSH FRT/LOAD WHIRLPOOL WFW9050XW00 Replaced bellow and pump. Unit tests ok.
Clayton G.
OVEN WHIRLPOOL KEBS207DBL11 Customer states oven is not cooking evenly. Cooks the left side ore than the right side. States both ovens heat the left side more than the right. Test both upper and lower ovens. Units are heating. Advised customer on rotating product. Unit installation is level and not a cause of uneven baking. Case#7724167585 per techline customer is to rotate food 1/2 way through cooking.
Jerel L.
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Found unit infested. Install UV DRIER - getting no frost pattern. Compressor faulty. Ordering compressor.; ordrng 1 WPW10507996 (COMPRESSOR)
Jerel L.
REFRIGERATOR UNKNOWN HTS18GBSFRWW Unit is ge appliance.
Vincent D.
DISHWASHER MAYTAG MDB4949SDZ0 "Vd found unit had a f3e2 code owi and f8 e3 drain pump installed owi (w11084121) and drain pump (WPW10348269) from van stock cleared code called tech line was advised replace control (W10906430 ) ref # 7724169343; ordrng 1 W10906430 (CONTROL), used 1 W11084121 (OWI), and 1 WPW10348269 (PUMP-DRAIN) from stock"
Jerel L.
WASHER WHIRLPOOL WTW4616FW1 Long fill no fill error code. Ran cycle. Instruct cust of operation. Unit checked ok
Eric S.
DRYER MAYTAG MGD8200FW0 Tested unit it works ok
Matt S.
KITCHEN WHIRLPOOL WDT750SAHV0 Orreced control lock issue. Working properly.
Matt S.
DRYER MAYTAG MGDX655DW2 Checked drum temp on high heat the med dry. Temp reaches 200-230 and the burner is cycling as it should be. Burner stays lit for 40 seconds plus then re-ignites around 100-115 degrees. No issue found at this tme. Suggest checking outside vent for any airflow restrictions.
Eric S.
REFRIG/FREEZER WHIRLPOOL WRF535SWHZ00 Per tech support freezer door working as designed. Sr 7724166654. Advised customer
Eric S.
RANGE KITCHEN AID KSGB900ESS0 Found bad fan installed fan unit works ok ; used 1 W11107275 (FAN BLOWER) from stock
Eric S.
WASHER WHIRLPOOL WTW7600XW0 Ran diagnostic no codes unit working as designed
Sam C.
REFRIGERATOR WHIRLPOOL WRF555SDHW00 Unit failed on ice door and control; ordrng 1 W10353846 (pad) and 1 W11284720 (USER INTERFACE) and 1 WPW10353552 (separator)
Eric S.
M/W OTR WHIRLPOOL WMH31017FS0 Installed parts tested unit it works ok
Eric S.
REFRIGERATOR WHIRLPOOL ABB1924DEW Tested unit it is working as designed
Moses D.
COOKTOP - GAS JENN AIR CVG4280W Made checks needs switches and front right valve. Customer will think about repair.
Keyel H.
REFRIGERATOR WHIRLPOOL ASD2624HEW Evap fan motor fan motor failed check 120v to fan motor.; ordrng 1 WPW10128551 (evaporator fan motor)
Darren S.
REFRIGERATOR KITCHENAID KSCS23FVWH01 Found no leak at this time ... customer instruct .. unit shuts on and off .. would need evap fan motor and main control... customer will call back if repairing
Marc M.
DISHWASHER WHIRLPOOL WDF520PADW3 Part installed unit tested and checked ok.
Matt S.
REFRIG JENN-AIR JFX2897DRP02 New ui and led board installed. Working properly.
Matt S.
VENTHOODS WHIRLPOOL UXT4030ADS2 Electrical connection was loose. Advised property manager to have an electrician inspect it.
Matt S.
REFRIGERATOR WHIRLPOOL GR2FHMXPQ00 Found the outlet had no power due to a tripped breaker. Paid trip 122.57 chk1333
Matt S.
FREEZER WHIRLPOOL WRF736SDAM11 New fc door gasket installed and molded with heat. Working properly.
Ken K.
REF S/S 25 CF WHIRLPOOL WRS325FDAW04 Replaced defective ice maker due to it leaking water
Stan F.
OVEN KITCHENAID KOSE500ESS04 Installed converct fan motor / tested ok / no noise.
Marc C.
REFRIG/FREEZER WHIRLPOOL WRS322FDAW04 Tested unit found water leaking from freezer due to paper cloging drain hole i removed paper tested drain with water unit ok
Matt S.
REFRIG/FREEZER MAYTAG MSC21C6MFZ00 Ordering a new rc door. Has a ding and a scratch. LW10839084 WPW10612926; ordrng 1 LW10839084 (RH RC DOOR) and 1 WPW10612926 (nameplate)
Arden D.
RANGE WHIRLPOOL KEBS208SSS04 AD. Replaced defective element. Unit tested ok. Collected $268.65 via ccd.
Arden D.
WASHER MAYTAG MVWB725BW0 AD. Replaced defective control and pump. Unit tested ok.
Arden D.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "AD. Checked unit. Found stuck key erro/ corrected and Ran diagnostics, unit tested ok."
Ken K.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Checked unit found water line leaking at IM ; ordrng 1 67006317 (WATER LINE TO IM)
Lewis G.
MICROWAVE WHIRLPOOL WMH31017FS This microwave was already repaired nothing wrong with this unit already had installed the interlock door switch kit advise if there was another microwave that could be repaired but according to Ray in maintenance that was not aware of any other microwaves at this point...
Marc C.
M/W OTR KITCHENAID KMHS120ESS5 "Tested unit found surface lightbulb socket bad shorted out main control board need to order list and parts; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W11182110 (MAIN BOARD)"
Karl G.
OVEN WHIRLPOOL WFG525S0HS0 Kg 2/13 installed oven temp sensor. Checked unit through diagnostic mode all components tested properly operating as designed
Marc C.
DISHWASHER KITCHENAID KDPE234GPS0 Tested unit found bent door hinges and latch no good; ordrng 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge) and 1 WPW10653840 (door latch)
Karl G.
REFRIG/FREEZER WHIRLPOOL WRF540CWHZ01 "kg 2/13 checked unit with digital gauge along with Butch@techline temp in fresh food 37.8 F and freezer 5 F. All components tested properly.advised thermometer she has in unit is inaccurate, showing temp in 20’s which is below freezing and items inside are not freezing. Refrigerator operating as designed. SR#7724167136"
Arden D.
MICROWAVE JENN-AIR JMW3430DP02 AD. Replaced defective inverter. Also found faulty magnatron and control. Ordering parts.; ordrng 1 461967847321 (MAGNATRON ) and 1 W10292566 (APPLIANCE MANAGER )
Brian H.
OVEN KITCHENAID KSGB900ESS0 "Diagnosed jammed cooling fan W11107275 Released jam from impeller and unit working ok. Ran on 350 degrees for 20 minutes, fan kicked on at 170 degrees and ran as intended for duration of test.Unit working ok"
Brian H.
REFRIGERATOR KITCHENAID KSSS42FMX02 "Evacuated unit, repaired leak at access port. Held unit vacuum for 20 minutes, detected no further leaks.Working ok"
Arden D.
KITCHEN WHIRLPOOL WFW92HEFW0 AD. Replaced defective valve. Unit ok.
Aris S.
WASHER MAYTAG MVWB835DW0 Install parts test it is working good
Enerve B.
OVEN KITCHENAID KODC304ESS01 ordrng wpw10016550/cooling fan and w11025102/fuse thermal (by SX)
Aris S.
WASHER MAYTAG MHW3505FW1 "Install control panel, test it is working good"
Arden D.
WASHER MAYTAG MVWC565FW1 AD. Replaced defective control. Recalibrated and ran diagnostics. Unit tested ok. Advised customer to get dedicated power supply to washer.
George T.
REFRIGERATOR WHIRLPOOL WRF560SEYM00 Frozen drain hole..causing water to back up into freezer liner..and on to floor..had to use steamto clear out the drain..test ok after repair..also poured hot water down the hole to make sure was clear.
Edward C.
ICE MAKER WHIRLPOOL GI15NDXZS0 Replaced water valve now unit get water in the ice maker
Edward C.
REFRIG/FREEZER KITCHENAID KSRA25ILSS02 Unit has been defrosted by customer just charging service call
Sam C.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Unit with missing harness can’t installed new ice maker called tech-line and office to documented; saved tckt
Aris S.
MICROWAVE WHIRLPOOL WMC50522HZ0 Need parts; ordrng 1 WP1023475 (T-STAT)
Marc M.
RANGE KITCHENAID KGRS505XSSO4 Unit tested and checked replaced valve and tested ok .; used 1 W10206288 (VALVE) from stock
Paul T.
DRYER WHIRLPOOL WGD7000DW0 Installed new handle on unit. All test and check ok. Customer has over 40 feet of vent from dryer to exterior wall which will cause longer dry times. Unit is operating as designed and heat cycles properly.
Peter B.
DRYER MAYTAG MGD810DW0 Check over could duplicate customer complaints
Aris S.
WASHER WHIRLPOOL WFW75HEFW0 Need parts; ordrng 1 WPW10425238 (PUMP) and 1 WPW10448876 (PRESSURE SWITCH )
Dennis B.
DISHWASHER KITCHENAID KUDE20IXSS2 Db tested unit unit ran to specs unit was filled with suds also did find 8-1 slow drain. 6-6incoming water to cold . 6-4. Float switch is open 8-2 faulty drain pump customer said unit has been worked on by another company retainer clips not covered under contract as per whirlpool sr#7724167079
Jason T.
DISHWASHER JENN-AIR JDB8200AWS3 "Replace defective sump & motor assembly, tested ok..."
Roberto M.
WASHER MAYTAG MVWC465HW2 Rplc part t/s part test ok...; used 1 W10838613 (LATCH) from stock
Peter B.
WASHER WHIRLPOOL WTW4815EW1 Check over overfilling intermittently and does not spin ordering parts listed .6463218227; ordrng 1 W10889172 (motor-drve) and 1 W10913953 (actuator) and 1 W11124765 (CONTROL )
Tyler S.
M/W OTR WHIRLPOOL WMH32519FS0 "Installed updated interlock kit, tests good.; used 1 W11244494 (INTERLOCK) from stock"
Tyler S.
WASHER MAYTAG MVWB835DW3 Unit has long drain issues from a faulty drain hose installation. Drain hose is elevated to high above washer and installers discarded hose that came with washer and used a rubber hose which is collapsing and kinked causing slow drain. This is completely install that needs to be corrected. Took pic of drain hose. Nothing I can do as customer has no where else to drain washer other then pipe which is to high.
Tyler S.
REFRIG/FREEZER WHIRLPOOL WRF535SMBM00 Bottom of freezer gasket came out of channel and wasn’t sealing. Lots of ice build up on bottom drawer which causing door to not open/close properly. Reseated gasket and melted all ice build up and dried everything. No further issues.
Tyler S.
COOKTOP WHIRLPOOL MES5752BAB "Left front cooktop element. Showed customer cost of repair, declined repair. Paid $122.57 by check."
Tyler S.
DRYER MAYTAG MGD9700SQ0 "Installed new control, tests good. Collected balance $79.97 by check."
Tyler S.
DISHWASHER WHIRLPOOL WDTA75SAHN0 Was not able to replicate leak but adjusted leveling of unit since customer felt it was not installed properly.
Marc C.
WASHER WHIRLPOOL WTW8540BW Tested unit found outter tub bearing no good leaking on stator and shorting out board need 2 men on return and. 2cc. Unit in bathroom need to remove dryer; ordrng 1 W10381078 (outer tub) and 1 WPW10419333 (stator) and 1 WPW10643260 (cntrl-elec)
Matt S.
DISHWASHER KITCHENAID KDTM384ESS0 Needs a new inner door harness. Does not have a burn. Its residue free m electrcal tape. Part covered. Qouted trip. 114.95 labor 75 total with tax 202.53. Paid trip 122.57 cc owes 79.96 on return. ; ordrng 1 W10566917 (harns-wire)